A pivotal leadership position has emerged for a QSR Country Manager within a rapidly growing hospitality group with an extensive presence across the continent.
As Country General Manager, you will lead and oversee the growth of the brand within the local market by fostering operational excellence, upholding brand standards, and ensuring sustainable profitability through strategic financial and market leadership. Your responsibilities will include driving operational performance, implementing effective leadership strategies, and developing market-focused plans to enhance the brand’s presence and financial success in the region.
Highly essential prerequisites include a minimum of five years of progressive experience in a related field, along with a proven ability to lead cross-functional teams and drive project execution. The ideal candidate must hold a Bachelor’s degree in a relevant discipline and demonstrate strong analytical skills, exceptional problem-solving capabilities, and effective communication proficiency. Additionally, expertise in industry-standard tools and methodologies is required, alongside a commitment to maintaining high ethical standards and adherence to compliance regulations.
Proficiency in the Ugandan market or prior experience within Sub-Saharan Africa is a mandatory prerequisite for this role.
Fluent proficiency in both English and Swahili—written and spoken—is required for this position.
Skilled professional with expertise in international casual dining establishments or quick-service restaurant (QSR) operations.
With a proven track record in overseeing multiple locations, candidates should possess prior experience in a comparable role, preferably spanning a minimum of 10 to 15 units.
A bachelor’s degree and/or an MBA is advantageous.
Energetic, positive, efficient, driven, creative, optimistic, and proactive individuals are sought.
Oversee key operational duties encompassing strategic planning, team leadership, and performance optimization to ensure organizational goals are achieved efficiently. Lead cross-functional initiatives, fostering collaboration and innovation while maintaining high standards of accountability and transparency. Develop and implement policies, procedures, and best practices to enhance productivity, quality, and compliance across all departments. Monitor progress through data-driven insights, adjusting strategies as needed to address challenges and capitalize on opportunities. Serve as a primary point of contact for stakeholders, providing guidance, resolving escalations, and ensuring alignment with business objectives.
Maintaining consistent brand standards and delivering exceptional customer experiences are essential responsibilities of this role. You will ensure all brand guidelines are adhered to across various channels and touchpoints. Additionally, you will oversee customer journey mapping to identify opportunities for enhancing satisfaction and loyalty. Strong attention to detail and a commitment to upholding brand integrity are required, along with the ability to analyze performance metrics to drive continuous improvement. Experience in brand management or a related field is preferred.
We cultivate and maintain strong, collaborative partnerships with key stakeholders to ensure alignment with organizational objectives and drive mutual value. This role involves engaging with diverse internal and external parties, including clients, investors, regulatory bodies, and community representatives, to gather insights, address concerns, and foster transparent communication. Responsibilities include managing expectations, resolving conflicts, and negotiating mutually beneficial agreements while upholding the organization’s reputation and strategic goals. Strong interpersonal and communication skills are essential, along with the ability to analyze complex situations and adapt strategies to meet evolving stakeholder needs.
The feasibility assessment serves as the foundation for evaluating and executing market expansion initiatives. This role requires a meticulous analysis of potential markets, including an examination of economic indicators, competitive landscapes, and regulatory environments to determine viability. Key responsibilities involve conducting comprehensive market research, identifying growth opportunities, and developing strategic entry plans tailored to each target region. The ideal candidate must possess strong analytical skills, proficiency in market research methodologies, and the ability to interpret complex data to inform strategic decisions. Additionally, the position demands excellent communication skills to present findings and recommendations to stakeholders, along with project management expertise to ensure seamless execution of expansion strategies.
Crafting marketing strategies that resonate with local audiences is essential to the role, requiring a deep understanding of regional trends, consumer behaviors, and cultural nuances. The position demands expertise in tailoring brand messaging to ensure authenticity and engagement, while also analyzing market data to identify opportunities for growth. Responsibilities include developing localized campaigns, collaborating with regional teams, and leveraging digital tools to amplify reach. Strong analytical skills and creativity are necessary to evaluate performance metrics and refine approaches for maximum impact.
We are seeking a dynamic professional to spearhead special projects, requiring a blend of strategic vision and meticulous execution. This role entails identifying and developing innovative initiatives, managing cross-functional teams, and ensuring alignment with organizational objectives. The ideal candidate will possess strong analytical skills, exceptional organizational abilities, and a proven track record in project leadership. Responsibilities include overseeing project timelines, allocating resources efficiently, and driving deliverables to completion while maintaining high standards of quality. Collaboration with stakeholders at all levels and adaptability to evolving priorities will be essential for success in this position.
Ensures robust risk and compliance oversight by systematically identifying, evaluating, and mitigating potential risks across organizational operations. Develops and enforces comprehensive policies, procedures, and controls to align with regulatory requirements and industry standards. Monitors adherence to compliance frameworks, conducts regular audits, and provides actionable insights to senior leadership to support informed decision-making. Collaborates with cross-functional teams to integrate risk management practices into daily workflows while fostering a culture of accountability and ethical conduct.
Tracks and analyzes financial data to ensure accuracy and compliance with regulatory standards, preparing monthly, quarterly, and annual financial statements in accordance with GAAP. Collaborates with cross-functional teams to develop budgets, forecast financial performance, and identify cost-saving opportunities. Monitors cash flow, manages accounts receivable and payable, and provides strategic recommendations to senior leadership to support informed decision-making. Ensures adherence to internal controls and risk management policies while maintaining meticulous records for audits and financial reviews.
Responsible for overseeing supply chain operations and procurement activities, ensuring timely acquisition of materials, streamlined logistics, and cost-effective sourcing. Develops and implements procurement strategies to align with organizational goals while maintaining supplier relationships, negotiating contracts, and mitigating risks. Monitors inventory levels, tracks supplier performance, and identifies opportunities for process improvements. Requires strong analytical skills, proficiency in procurement software, and experience in supply chain management. Bachelor’s degree in business, supply chain, or a related field is preferred.
Compensation for this role is structured to be highly competitive, reflecting market standards and the value of the position within the organization.
Qualifications
BA/BSc/HND , MBA/MSc/MA
Experience Required
10 - 15 years
