To deliver strategic leadership and operational oversight, ensuring the achievement of organizational objectives through effective management and team coordination. This position is responsible for driving performance, fostering innovation, and maintaining alignment with company goals while overseeing key initiatives and processes. The role demands strong analytical skills, a results-driven mindset, and the ability to collaborate across departments to implement best practices and drive continuous improvement. Additionally, it requires exceptional communication skills to engage stakeholders, mentor teams, and uphold accountability at all levels.
The QA Associate plays a critical role in maintaining the quality and dependability of KNOPS IT applications, particularly those integral to financial management systems and HIPAA-compliant solutions, by implementing thorough testing methodologies. This position supports project delivery excellence and enhances organizational efficiency through meticulous defect identification, rigorous financial data validation, and continuous process improvements. Collaboration is central to this role, requiring close coordination with development teams, finance business stakeholders, and solution designers to address issues, ensure compliance, and foster a culture of quality across the IT Group.
Functions / Key Results Expected
We are seeking a meticulous software testing professional to ensure the reliability and performance of our digital products. The ideal candidate will have a strong background in both manual and automated testing methodologies, with proficiency in tools such as Selenium, JIRA, and Test Rail. Responsibilities include designing, executing, and documenting test cases, identifying defects, and collaborating with development teams to resolve issues. A keen eye for detail, analytical thinking, and the ability to work under tight deadlines are essential. Familiarity with Agile/Scrum methodologies and experience in API and UI testing are highly desirable.
Collaborate closely with Product Managers and Solutions Designers to gather and analyze business and functional requirements, ensuring accurate and comprehensive test case development.
Develop and perform test cases for specified requirements or user stories in a timely and high-quality manner.
Conduct end-user testing in alignment with the outlined requirement specifications and user stories.
Conduct a thorough evaluation of user stories, use cases, and requirements to assess their validity and feasibility.
Deliver consistent, clear, and concise feedback—both written and verbal—to development team members, business analysts, product owners, and end users on an ongoing basis.
Communicate any identified testing-related risks and the proposed test schedule to the QA Team Lead for review and alignment.
Conduct software evaluations utilizing suitable methodologies and assist in verifying data integrity.
Leverage artificial intelligence technologies to facilitate the development of test plans, scenarios, and documentation.
Collaborate with development team members to diagnose and replicate bugs and errors reported by end users.
Conduct comprehensive software testing at all levels, including System, Integration, and Regression, for KNOPS IT applications.
Collaborate closely with development team members and business analysts to evaluate project scope and deliver objective feedback.
Serve as a secondary tester, providing support to various functional domains beyond your primary assigned scope.
Ensure the accuracy and integrity of financial data by meticulously tracing transactions from start to finish, verifying the correctness of general ledger postings, debit and credit balances, and conducting thorough cross-module reconciliations.
Review and conduct comprehensive testing of period-end closing procedures, including month-end, quarter-end, and year-end processes, to ensure the precision and reliability of generated financial statements and management reports.
Ensure the accuracy and completeness of audit trails within financial systems, verifying adherence to IPSA standards and internal financial control protocols.
Conduct thorough testing of multi-currency transaction processing to validate exchange rate application, rounding rules, and currency conversion functionality across all financial modules.
Assist in the verification of financial data migration, specifically ensuring the integrity of opening balances, historical transaction records, and the precision of cutover processes.
Review and validate user access controls and segregation of duties (Sod) configurations within financial systems to ensure alignment with established financial governance frameworks and audit mandates.
Automated testing solutions are developed and executed to enhance efficiency and reliability, while identifying opportunities to refine existing workflows and operational procedures. This role involves designing, implementing, and maintaining test scripts to validate software functionality, ensuring alignment with quality standards and project objectives. Additionally, the position requires a proactive approach to analyzing system performance, diagnosing defects, and proposing improvements to streamline processes and reduce manual intervention.
Execute automated software testing implementations to ensure robust and efficient validation of software applications.
Propose strategies to enhance testing efficiency and streamline root cause analysis.
We develop and validate testing solutions that accommodate the escalating complexity of IT applications within KNOPS, ensuring robust performance and reliability.
Diligently assess software testing processes and procedures to uncover potential risks and opportunities for enhancement.
Remain informed about the latest guidelines, policies, and documentation to enhance your comprehension of testing methodologies and industry best practices.
We seek a professional with expertise in Knowledge Management to enhance organizational efficiency and decision-making. The ideal candidate will oversee the collection, organization, and dissemination of critical information, ensuring accessibility and usability across all departments. Responsibilities include developing knowledge-sharing frameworks, implementing cutting-edge tools, and fostering a culture of continuous learning. Strong analytical skills, proficiency in data management systems, and the ability to collaborate with cross-functional teams are essential. A background in information science, business administration, or a related field is preferred, along with experience in designing and maintaining knowledge repositories.
Facilitate knowledge-sharing initiatives within the QA team by documenting and analyzing key successes and failures to derive actionable insights for continuous improvement.
Facilitate ongoing, productive cooperation among IT internal teams by maintaining open, proactive communication with all IT personnel.
Collaborate on creating and maintaining documented, standardized quality assurance procedures.
We seek candidates with a proven track record in relevant technical or soft skills, depending on the role. Proficiency in industry-standard tools and software is required, along with the ability to adapt to new technologies swiftly. Strong communication skills are essential for collaborating effectively within cross-functional teams. Prior experience in a similar position, along with a minimum of [X years] in the field, is mandatory. Additionally, the ideal candidate will demonstrate problem-solving abilities, attention to detail, and a commitment to continuous learning and professional development.
Proficient in Agile methodologies, financial systems, regression testing, software testing, and test automation, with extensive experience in developing and executing comprehensive test cases.
We seek a candidate who demonstrates a robust set of competencies, including strong analytical and problem-solving skills, exceptional communication and interpersonal abilities, and the capacity to work effectively both independently and in collaborative team settings. The ideal applicant must possess a proven track record in project management, with demonstrated experience in leading cross-functional teams to deliver measurable results. Proficiency in data analysis and interpretation, along with a solid understanding of industry-specific software and tools, is essential. Additionally, the role requires a commitment to continuous learning and professional development to stay current with evolving industry trends and best practices.
Models respectful behavior in all interactions, valuing individual differences and fostering an inclusive environment. Consistently adheres to organizational values and ethical guidelines while demonstrating unwavering integrity. Sets a strong example of commitment to diversity and inclusion through personal conduct and professional interactions.
Demonstrates leadership by embodying a positive example that strengthens team cohesion and fosters a collaborative environment. Encourages and assists colleagues in their professional development. For those in managerial roles: Inspires and guides team members through effective leadership, motivating them to achieve success by applying suitable leadership approaches.
Demonstrates a clear comprehension of how their role influences all collaborators and consistently prioritizes the needs of the ultimate beneficiary. Establishes and nurtures robust external relationships while serving as a reliable and effective partner to others, where applicable to the position.
Efficiently devises and implements suitable strategies to achieve objectives, both independently and collaboratively, ensuring high-quality outcomes in every aspect. Recognizes opportunities and proactively seizes them to drive progress. Demonstrates an understanding that strategic resource allocation enhances our ability to positively impact beneficiaries.
Adapts readily to evolving circumstances in dynamic settings, demonstrating a high degree of flexibility and responsiveness. Proactively assesses experiences to refine actions and behaviors, ensuring sustained performance regardless of external pressures. Consistently drives continuous improvement initiatives to enhance outcomes and operational efficiency.
Evaluates information and potential strategies to arrive at sound, practical conclusions. Approaches decisions with objectivity and reason while carefully assessing associated risks. Leverages innovative thinking and creative problem-solving techniques to address challenges effectively.
Conveys thoughts and information with clarity, precision, and transparency, demonstrating respect for others’ perspectives and needs. Engages in attentive listening while sharing expertise proactively. Resolves disagreements constructively by addressing opposing views and identifying shared solutions.
A bachelor’s degree in a related field is required for consideration, with relevant certifications or advanced degrees preferred where applicable. Candidates must possess a minimum of five years of progressive experience in a comparable role, demonstrating expertise in key responsibilities and industry best practices. Strong analytical, communication, and problem-solving skills are essential, along with proficiency in industry-standard tools and software. Familiarity with regulatory standards and compliance frameworks is also required to ensure adherence to organizational policies.
Required
Secondary education completion (or equivalent) along with a minimum of six years of pertinent professional experience.
A bachelor’s degree or equivalent qualification, preferably in Computer Science or Information Technology, along with a minimum of two years of professional experience in a related field, is required.
QA Testing Certification is mandatory for this role.
Desired
Seeking candidates with a minimum of five years of relevant professional experience in a similar role. Proficiency in key industry software and tools is essential for success in this position. A bachelor’s degree in a related field is required, and advanced certifications or specialized training are highly preferred. Strong analytical, communication, and problem-solving skills are necessary to thrive in this dynamic environment. Prior leadership or project management experience is beneficial.
Required
A minimum of six years of hands-on experience in software and web-based testing within the software industry is essential, with candidates holding secondary education or equivalent. Alternatively, a minimum of two years of relevant software industry experience in software and web-based testing is required for candidates with a Bachelor’s degree or higher.
A solid grasp of various testing methodologies and frameworks is essential for this role.
Proficiency in test automation methodologies and SQL is a prerequisite for this role.
A strong background in crafting detailed and precise test cases, conducting thorough end-user testing, recording findings, and effectively sharing test outcomes is essential.
Proficiency in leveraging Generative AI tools—such as Claude, Gemini, or Copilot—for automated test case generation and execution is essential, though a keen interest in mastering these technologies may also be considered.
Required is prior hands-on testing experience with financial management or ERP systems, such as Oracle or SAP, within Finance, Accounting, or Public Sector environments.
Proficiency in fundamental accounting concepts—including double-entry bookkeeping, chart of accounts, general ledger structure, and period-end close processes—is essential.
Desired
Professional Experience with Payroll, Human Resources, or Project Management systems is required.
Professionals with a proven track record in comprehensive financial transaction tracing and reconciliation across interconnected accounting modules—including Accounts Payable, Accounts Receivable, General Ledger, and Fixed Assets—are encouraged to apply.
Possesses a comprehensive understanding of audit trail prerequisites, the principle of segregation of duties (Sod), and financial internal controls within ERP frameworks.
Proficiency in IPSA (International Public Sector Accounting Standards) or comparable public sector financial reporting frameworks is required, along with prior exposure to such standards.
Seeking a professional with exposure to diverse testing and project complexities, along with a solid grasp of multiple software methodologies or frameworks—including Waterfall, Agile, and PRINCE2.
Candidates should possess a background in collaborating with international entities, demonstrating expertise in cross-border cooperation and global affairs. Applicants must exhibit familiarity with the operational frameworks and protocols of such organizations, ensuring alignment with their mission and strategic objectives. Proficiency in navigating multicultural environments and addressing diverse stakeholder needs is essential, along with a commitment to advancing international development goals.
Qualifications
BA/BSc/HND , Professional Certificate
Experience Required
2 - 6 years
