About the job
We seek a dynamic Sales and Leasing Consultant to spearhead the marketing and leasing of our Nairobi-based properties across the African continent.
We are seeking a motivated professional to join our team, responsible for [insert responsibilities here]. The ideal candidate will possess [insert requirements here], along with a proven track record in [relevant experience or skills]. Key duties include [list responsibilities here], ensuring alignment with organizational objectives. The position demands strong analytical abilities and the capacity to thrive in a dynamic environment. Collaboration with cross-functional teams will be essential to drive project success. Additionally, the role requires meticulous attention to detail and adherence to established protocols.
This position is a full-time, on-site role for a Sales and Leasing Consultant, situated in Nairobi County, Kenya. The Consultant will oversee a range of duties associated with sales and leasing operations, ensuring seamless execution of assigned responsibilities.
Foster meaningful collaborations with emerging startups, small and medium-sized enterprises, multinational corporations, non-governmental organizations, and geographically distributed professionals.
Develop new business opportunities by leveraging networking events, customer referrals, digital channels, and proactive outreach strategies.
Drive sales for coworking memberships, private offices, dedicated desks, virtual offices, meeting rooms, and event spaces to maximize revenue and occupancy.
Lead engaging and informative tours for potential clients, highlighting the features and advantages of the available facilities to effectively promote their value.
Construct and sustain a robust and productive sales pipeline to ensure consistent revenue growth and business expansion.
Prepare and finalize membership agreements as well as lease documentation, ensuring all terms are clearly defined and mutually agreed upon through careful negotiation and review.
Transform inquiries into paying members and cultivate enduring client relationships.
Strive to meet or exceed monthly and quarterly occupancy and revenue benchmarks consistently.
Proactively seek out chances to recommend enhanced products or complementary services to clients.
Deliver exceptional customer experiences to drive satisfaction and foster long-term loyalty.
Address member inquiries and issues in a timely and courteous manner, ensuring all concerns are resolved with professionalism and efficiency.
Marketing available properties, organizing and leading property tours, and assisting prospective residents throughout the entire leasing journey—from their initial inquiry to the move-in date.
The position involves drafting and overseeing lease agreements, verifying lease documentation for precision, and updating records within designated systems to ensure compliance and accuracy.
The consultant will address resident inquiries, expedite issue resolution, and develop strategies aimed at improving resident retention and satisfaction.
Day-to-day responsibilities include collaborating with property management and maintenance teams, analyzing market trends, and meeting occupancy and revenue goals through strategic sales initiatives and exceptional customer service.
Assist in the execution of marketing initiatives designed to enhance occupancy rates.
Engage actively in various professional networking events, exhibitions, and business forums to foster connections and expand industry presence.
Foster strategic alliances with business associations, chambers of commerce, and entrepreneurial networks to enhance collaborative opportunities and drive mutual growth initiatives.
Collect and analyze data on competitive products and their pricing structures.
Oversee the management of CRM records and generate comprehensive sales activity reports ensuring accurate and up-to-date documentation of customer interactions and sales performance.
Monitor occupancy rates, evaluate sales performance, and analyze lead conversion metrics to assess operational effectiveness.
Compile and generate weekly and monthly sales reports to provide comprehensive insights into performance metrics.
Ensure that all membership agreements and related documentation are stored and maintained in an accurate and organized manner.
Seeking a highly skilled and adaptable professional to fulfill the role, with a strong foundation in [specific field or discipline] and a minimum of [X years] of hands-on experience in a comparable position. The ideal candidate will possess a bachelor’s or advanced degree in [relevant field], complemented by [specific certifications or skills]. Proficiency in [critical software, tools, or methodologies] is required, along with exceptional analytical, problem-solving, and communication abilities. Responsibilities include [list of key duties], with a focus on [specific objectives or outcomes]. The successful applicant will demonstrate a proactive approach to [relevant tasks or challenges], ensuring alignment with organizational goals and industry standards.
Proficient in lease administration, lease terms, and lease documentation, demonstrating expertise in preparing, reviewing, and managing agreements with precision.
With a proven track record in resident retention, you excel in cultivating strong relationships, resolving conflicts effectively, and driving initiatives that enhance resident satisfaction and lease renewals.
Strong interpersonal and client service skills are required, enabling effective engagement with prospects, professional handling of inquiries, and adept management of varied resident requirements.
Proven experience in sales or leasing within real estate, property management, or a comparable field is strongly preferred.
Demonstrates capability to thrive in an on-site role, adeptly juggle competing priorities, and consistently achieve leasing and occupancy objectives within a high-pressure setting.
Proficient in utilizing essential office software and property management or CRM systems, with a strong aptitude for digital tools to streamline reporting and documentation processes.
A relevant diploma or bachelor’s degree in Business, Marketing, Real Estate, or a related discipline is highly advantageous.
A strong commitment to ethical standards, meticulous attention to detail, and a dedication to delivering exceptional customer service define this role.
Qualifications
BA/BSc/HND
