The position involves a multifaceted set of duties and responsibilities, requiring a combination of technical expertise, problem-solving skills, and collaborative capabilities. Candidates should possess a minimum of five years of relevant experience in the field, along with proficiency in industry-standard software and tools. Key responsibilities include managing project timelines, leading cross-functional teams, and ensuring adherence to quality standards. The ideal candidate will demonstrate strong analytical abilities, effective communication skills, and a track record of delivering measurable results. Additional requirements may include certification in a specialized area, familiarity with regulatory compliance, and the ability to adapt to evolving industry trends.
The Refurbishment Line Manager is responsible for the comprehensive oversight of refurbishment operations within Kenya’s facilities, guaranteeing that returned and recovered solar products undergo efficient evaluation, repair, grading, and restoration to a marketable state. This position includes complete inventory management for spare parts, refurbished items, and field returns, ensuring precise stock documentation, loss reduction, and consistent material availability to uphold seamless refurbishment workflows. The role demands robust operational leadership capabilities, practical technical proficiency, and a commitment to ongoing enhancement.
What you would be expected to do:
We are seeking an experienced Operations Manager to oversee and streamline our daily operational activities, ensuring efficiency and productivity across all departments. The ideal candidate will possess a minimum of five years in a leadership role, with a proven track record in process optimization and team management. Responsibilities include implementing strategic improvements, monitoring performance metrics, and fostering a culture of continuous improvement. Additionally, the role requires strong analytical skills to identify bottlenecks, allocate resources effectively, and drive cost-saving initiatives. Proficiency in data-driven decision-making and the ability to collaborate with cross-functional teams are essential for success in this position. A bachelor’s degree in business administration, operations management, or a related field is required, while an advanced degree or relevant certifications are highly desirable.
Develop, coordinate, and manage the daily operations of refurbishment lines and the After Sales warehouse.
Establish and track production targets to maintain consistent performance in throughput, quality, and turnaround time (TAT) key performance indicators (KPIs).
Oversee the complete lifecycle of returned items, encompassing intake, diagnostics, repair processes, quality assessment, and final dispatch.
Collaborate effectively with logistics, warehouse, and supply chain teams to facilitate seamless material flow.
The role involves overseeing and maintaining accurate stock levels to ensure optimal supply chain efficiency. This includes tracking inventory movements, conducting regular audits, and reconciling discrepancies between recorded and physical stock. Proficiency in inventory management software and strong analytical skills are essential for forecasting demand, identifying trends, and minimizing excess or shortages. Collaboration with procurement teams is required to align inventory with organizational needs, while adherence to company policies and regulatory standards ensures compliance and operational integrity.
Maintain precise and current inventory records for spare parts, refurbished items, and field return goods across all locations.
To supervise the receipt, documentation, and categorization of all returned goods from the field, you will verify their condition and maintain traceability throughout the process, from initial intake to final resolution.
Oversee the spare parts inventory to maintain optimal stock levels, guaranteeing continuous refurbishment operations without interruption while simultaneously reducing the risk of excess or obsolete stock accumulation.
Implement and maintain robust stock control procedures, such as conducting cycle counts, performing periodic stock audits, and reconciling physical inventory with system records to ensure accuracy.
Collaborate with procurement and supply chain teams to analyze return volumes and repair trends, enabling accurate forecasting of spare parts requirements.
Ensure refurbished items are accurately graded, appropriately labeled, and securely stored, maintaining clear visibility of inventory levels to facilitate either redeployment or resale.
Analyze inventory records to pinpoint discrepancies, shrinkage, or losses, and promptly initiate corrective measures to address these issues.
Responsible for leading, guiding, and fostering the growth of high-performing teams, ensuring alignment with organizational goals while providing mentorship, coaching, and professional development opportunities to enhance individual and collective capabilities.
Oversee and guide both technical and non-technical teams operating within the Refurbishment Centre function, fostering their growth and enhancing their capabilities through effective management and coaching.
Regularly conduct performance evaluations, pinpoint areas needing improvement, and implement tailored development programs to enhance employee capabilities.
Cultivate a workplace environment characterized by accountability, safety, and seamless cross-functional collaboration, while driving ongoing enhancements on the production floor.
Quality Assurance professionals ensure products and services meet established standards through meticulous testing, validation, and compliance with specifications. They design, implement, and execute test cases to identify defects, verify functionality, and confirm adherence to regulatory or industry requirements. Familiarity with testing methodologies, tools, and best practices is essential, along with strong analytical skills to analyze results, document findings, and recommend improvements. Collaboration with cross-functional teams ensures alignment with project goals, while attention to detail and problem-solving abilities drive accurate and efficient quality control processes.
Enforce stringent quality control measures consistently throughout each phase of the refurbishment process to ensure compliance with established standards.
Develop and maintain robust product grading frameworks to ensure precise classification of refurbished units.
Perform structured root cause analyses to thoroughly investigate quality issues and recurring defects, implementing effective resolutions as needed.
We identify and implement enhancements to operational workflows, ensuring efficiency and scalability while maintaining rigorous compliance standards. Our role involves compiling, analyzing, and disseminating data-driven insights to stakeholders through comprehensive reports, facilitating informed decision-making processes. Key responsibilities include evaluating current processes, identifying bottlenecks, and developing strategic solutions to optimize productivity and reduce operational costs. Additionally, we design and maintain dashboards and visualizations to track performance metrics and key performance indicators (KPIs), enabling real-time monitoring and continuous improvement initiatives. Collaboration with cross-functional teams is essential to align process improvements with organizational objectives and ensure seamless integration across departments.
Review processes to uncover potential enhancements, eliminate unnecessary expenditures, and minimize refurbishment expenses.
Responsible for maintaining precise operational records and generating consistent reports detailing production metrics, quality standards, compliance, inventory levels, and cost analysis.
Assist in deploying advanced systems, tools, and methodologies to support the expanding refurbishment initiative.
Ensures adherence to health, safety, and compliance standards through systematic monitoring and proactive measures. Implements policies to mitigate risks and maintain regulatory compliance across all operations. Conducts regular inspections, audits, and training sessions to foster a safe and compliant work environment. Collaborates with leadership and cross-functional teams to address safety concerns and ensure continuous improvement in health and safety performance.
Maintain strict adherence to all health, safety, and environmental regulations within the refurbishment facility.
Perform routine safety assessments and uphold a secure workplace for every team member.
Oversee the disposal process for non-recoverable components to ensure full compliance with e-waste and local regulatory standards.
You could prove to be an excellent fit for this role if you possess the following qualifications and attributes:
A recognized regional or international university degree in Engineering or a related field is required.
A master’s degree or higher provides a competitive edge in this role.
Seeking candidates with at least five years of hands-on experience in refurbishment, manufacturing, repair, or closely related operational settings.
Seasoned in overseeing production lines or leading technical teams within dynamic, high-pressure settings.
Proficient in solar photovoltaic systems, electrical wiring protocols, and power electronics principles.
Skilled in overseeing inventory management processes such as tracking spare parts, handling returned goods, and maintaining control over finished goods stock levels.
Experienced in quality control methodologies, grading systems, and defect management strategies.
Proficiency in ERP systems, particularly in inventory tracking, production planning, and spare parts management, provides a distinct advantage for this role.
Proven ability to maintain strong organizational capabilities while effectively prioritizing tasks across various locations.
Proficient in both verbal and written communication, with a talent for distilling complex information into clear, accessible language tailored to diverse audiences.
A commitment to delivering exceptional customer service and efficiently resolving issues with a focused mindset.
Remaining composed and performing efficiently amidst high-pressure situations.
Demonstrates exceptional proficiency in planning and organizational strategies.
Proven analytical abilities to systematically dissect multifaceted challenges, coupled with the capacity to formulate actionable solutions in dynamic environments.
Resourceful and proactive in approach, adept at thriving in unfamiliar environments, leveraging innovative strategies, and delivering pragmatic solutions to challenges.
Exhibits a genuine humility and an eagerness to gain insights from colleagues.
Driven by a deep commitment to Sun King’s core values—expanding energy access and fostering job creation in rural communities—this role offers a meaningful opportunity to contribute to transformative social impact.
Qualifications
BA/BSc/HND
Experience Required
5 years
