Position Summary
Reporting directly to the Chief Operations Officer, this role will oversee all quality assurance functions, directing quality control initiatives throughout the supply chain. The Quality Assurance Manager will administer audits and compliance protocols, lead quality teams, and uphold adherence to both local and international food safety regulations, including Global. A.P., HACCP, BRC, phytosanitary standards, and any customer-specific mandates.
Oversee and execute a comprehensive range of duties and obligations, ensuring alignment with organizational goals and operational standards. Responsibilities include managing key initiatives, coordinating cross-functional teams, and maintaining meticulous adherence to policies and procedures. The role demands the ability to analyze complex information, make data-driven decisions, and implement strategic solutions to enhance performance and efficiency. Regular reporting and stakeholder communication are essential to ensure transparency and accountability. Additionally, the position requires strong leadership skills to guide teams, foster collaboration, and drive continuous improvement across all functions.
Ensure the implementation and maintenance of robust Quality Assurance and Food Safety Systems to uphold the highest standards of product integrity and regulatory compliance. Oversee comprehensive inspections, audits, and testing procedures to verify adherence to established protocols, industry regulations, and safety guidelines. Collaborate closely with production teams, suppliers, and stakeholders to identify potential risks, implement corrective actions, and promote a culture of continuous improvement. Monitor and document all quality metrics, non-conformances, and corrective actions to facilitate data-driven decision-making and maintain full transparency. Develop and deliver training programs to reinforce food safety practices and quality standards across all operational levels. Stay abreast of evolving regulatory requirements, emerging industry trends, and best practices to proactively enhance system effectiveness and mitigate risks.
Develop, implement, and oversee quality assurance systems, food safety protocols, and stringent quality standards to evaluate avocado maturity, size, color, firmness, appearance, weight, ripeness, and overall product consistency.
The Supply Chain Quality Control role focuses on ensuring adherence to quality standards throughout the procurement, production, and distribution processes. Key responsibilities include inspecting incoming materials, monitoring manufacturing operations, and addressing deviations to maintain compliance with industry regulations and company protocols. Candidates should possess a degree in supply chain management, engineering, or a related field, along with at least three years of experience in quality assurance or a similar role. Strong analytical skills, attention to detail, and proficiency in quality management systems are essential. Familiarity with ISO standards, Six Sigma methodologies, or lean manufacturing principles is highly advantageous. The position requires effective communication to collaborate with suppliers, internal teams, and stakeholders to resolve quality-related issues promptly.
Responsibilities include supervising quality control measures throughout sourcing, harvesting, packing, storage, transportation, and export operations. Perform regular assessments of incoming produce and oversee post-harvest handling procedures to minimize bruising, spoilage, contamination, and product waste.
Ensures adherence to regulatory standards, conducts thorough audits, and manages certification processes to uphold organizational integrity and meet industry requirements.
Ensure adherence to both local and international food safety protocols and export regulations. Oversee internal quality assessments and facilitate external evaluations conducted by regulatory agencies, certification entities, and export customers.
Resolving customer grievances and implementing corrective measures to address issues are essential duties within this role. The position involves systematically investigating complaints, identifying root causes, and developing action plans to prevent recurrence. Strong analytical skills are required to evaluate feedback, while effective communication ensures clear resolution updates for customers and internal stakeholders. Proficiency in documenting corrective actions and tracking their effectiveness is also necessary to maintain compliance and improve service quality.
Investigating customer and export partner quality complaints, you will perform comprehensive root cause analyses and subsequently establish corrective and preventive measures to minimize recurrence.
Experienced professionals sought to lead and develop high-performing teams through mentorship, coaching, and strategic guidance. Responsibilities include designing and implementing training programs to enhance team capabilities, fostering a culture of continuous learning, and ensuring alignment with organizational objectives. Candidates must demonstrate strong interpersonal skills, exceptional communication abilities, and a proven track record in team development and performance management. Experience in curriculum development, instructional design, and talent cultivation is required, along with the capacity to inspire and motivate teams toward achieving excellence.
Oversee quality assurance inspectors and quality control personnel by delegating tasks, evaluating performance, and providing training to farmworkers, packhorse teams, and inspectors on quality standards, hygiene protocols, food safety measures, and proper handling procedures.
The position involves overseeing reporting systems, ensuring traceability of processes, and driving continuous improvement initiatives to enhance operational efficiency and compliance. Responsibilities include maintaining accurate records, analyzing data to identify trends, and implementing corrective actions to address discrepancies. The role requires strong attention to detail, proficiency in data management tools, and the ability to collaborate with cross-functional teams to foster a culture of ongoing enhancement and regulatory adherence.
Maintain precise quality records, inspection reports, traceability documentation, and certification records. Evaluate quality performance data to identify opportunities for enhancement, aiming to minimize waste, enhance product uniformity, elevate export acceptance rates, and advance sustainability and traceability initiatives.
Seeking candidates with a Bachelor’s degree or higher in a relevant field, along with a minimum of three years of professional experience in a comparable role. Strong proficiency in project management tools, data analysis, and collaborative software is essential. Exceptional written and verbal communication skills are required, along with the ability to work independently and within cross-functional teams. Knowledge of industry regulations and compliance standards is a plus.
A Bachelor’s Degree in Food Science, Quality Assurance, Microbiology, or a closely related discipline is required.
With a minimum of seven years of hands-on experience in quality assurance within the food processing sector, you bring a proven track record of ensuring compliance and maintaining high standards.
Proficient in quality control processes, testing methodologies, regulatory compliance, and food safety regulations.
Proficiency in quality management systems, laboratory operations, audit processes, and export compliance regulations would be considered advantageous.
Qualifications
BA/BSc/HND
Experience Required
7 years
