Internal Assessor Internal Investigator

Reports To: Assistant Claims Manager
Purpose of the Position
The position is responsible for:

Analysing and determining the extent of liability/damages on all claims reported material damage claims with a comprehensive cover.
Assessing and reviewing external assessment reports.

Key Tasks, Duties and Responsibilities

Ensure 90% of all reported claims in Nairobi and its environs within a 20km radius are assessed internally and at the assessment center to cut down on assessment cost.
Vet and review all external assessors’ reports to ensure they adhere to quality assurance in their reports and pricing.
Identify and flag potentially fraudulent claims and give recommendations to ensure the company does not incur a financial loss.
Provide adequate and reasonable pre-accident/pre-theft values and salvage values.
Provide clear guidance and instructions to the service provider.
Ensure safety of client’s vehicles under the company’s custody.

Requirements

Diploma in Automotive Engineering
Assessors Professional Certification or COP
Certificate of Insurance will be an added advantage
At least 3 years’ work experience preferably in a reputable assessment or valuation firm

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