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Home Jobs Mombasa Clinical Healthcare Services Coordinator (Re-advertised)

Clinical Healthcare Services Coordinator (Re-advertised)

Premier Hospital  · Healthcare / Medical

Full Time Mombasa
Mombasa
Deadline: 13 June 2026
Posted May 30, 2026

Seeks to fill the position with [Job Title] to drive strategic initiatives that enhance operational efficiency and foster growth. Responsible for overseeing key projects, managing cross-functional teams, and ensuring alignment with organizational goals. Requires a proven track record in [specific industry/field], strong analytical and leadership capabilities, and proficiency in [relevant tools/software]. Duties include developing and implementing business strategies, analyzing performance metrics, and collaborating with stakeholders to optimize processes. Must possess excellent communication and problem-solving skills, with a minimum of [X] years of relevant experience.

The Clinical Services Coordinator will report directly to the Medical Director, overseeing the seamless execution of medical services throughout the hospital. This role involves streamlining clinical operations, fostering clear communication among departments, maintaining accurate documentation for physicians and consultants, and providing administrative and operational support to the Medical Director.

This position plays a pivotal role in elevating patient care quality, optimizing clinical workflows, fostering seamless collaboration across medical teams, and upholding adherence to regulatory mandates and hospital protocols.

We are seeking a highly motivated individual to oversee and execute a range of essential duties aligned with the goals of our organization. The role involves managing key responsibilities, including strategic planning, team coordination, and performance evaluation to ensure operational excellence. Additionally, the position requires active collaboration with cross-functional teams to drive project success, maintain compliance with industry standards, and deliver measurable results. Proficiency in [specific skills or tools], strong problem-solving abilities, and exceptional communication skills are necessary to thrive in this dynamic environment.

Clinical Operations Support professionals play a pivotal role in ensuring the seamless execution of clinical trials and research initiatives. They are responsible for maintaining compliance with regulatory standards, coordinating with investigators and study sites, and managing essential documentation to uphold data integrity and participant safety. Additionally, these individuals oversee site feasibility assessments, facilitate efficient trial start-up processes, and provide ongoing support to enhance operational efficiency throughout the study lifecycle. Strong organizational skills, attention to detail, and the ability to collaborate across multidisciplinary teams are essential for success in this role.

Oversee daily clinical operations across multiple departments to maintain optimal efficiency and ensure uninterrupted service delivery.

Collaborate closely with healthcare professionals to resolve scheduling discrepancies, optimize patient throughput, and streamline operational inefficiencies.

Facilitate the execution and enforcement of clinical protocols, policies, and quality standards to ensure compliance and operational excellence.

Track patient flow metrics and implement proactive interventions to enhance operational efficiency and service delivery.

Drive ongoing enhancements to clinical performance and patient outcomes through targeted improvement initiatives.

Doctor & Consultant Management involves overseeing the recruitment, onboarding, and professional development of medical staff, ensuring alignment with organizational goals and compliance with healthcare regulations. This role requires expertise in talent acquisition, performance evaluation, and leadership development to maintain high standards of patient care. Responsibilities include managing schedules, resolving conflicts, and fostering a collaborative work environment to enhance team productivity and retention. Strong communication skills and a deep understanding of clinical operations are essential for effectively coordinating between administrative and medical teams.

Collaborate closely with the Medical Director to guarantee that all visiting and resident consultants adhere to legal, regulatory, and hospital policy mandates, encompassing license, indemnity coverage, registration, and contractual responsibilities.

Prepare and maintain precise consultant documentation while ensuring the timely renewal of all relevant licenses and professional certifications.

Design and oversee a comprehensive database system that centralizes information on visiting and resident consultants, including their areas of expertise, scheduling availability, contract terms, and compliance documentation.

Collaborate with pertinent departments to manage the onboarding, orientation, credentialing, and scheduling processes for new consultants.

Monitor compliance with hospital clinical protocols, documentation standards, and patient handover procedures by consulting with physicians.

Provide comprehensive administrative assistance to the Medical Director, ensuring efficient management of operations and communication channels within the healthcare setting.

Draft reports, presentations, meeting minutes, and correspondence, along with other administrative documents as required, for the Medical Director.

Monitor the execution of clinical enhancement projects, review audit suggestions, and oversee strategic action plans to ensure alignment with organizational objectives.

Facilitate and schedule internal meetings, medical staff briefings, departmental reviews, and clinical governance discussions to ensure alignment and effective communication across all stakeholders.

Ensure all action items from meetings are followed up on and implemented promptly.

Seasoned professional required to facilitate seamless communication and coordination between departments, ensuring alignment of clinical objectives and operational workflows. The role demands meticulous oversight of interdepartmental processes, with a commitment to enhancing collaboration and efficiency within the healthcare setting. Strong interpersonal and organizational skills are essential to manage complex workflows, address cross-functional challenges, and uphold the highest standards of patient care and clinical governance.

Act as a liaison between medical departments, nursing services, pharmacy, laboratory, radiology, and administrative teams to facilitate seamless, coordinated service delivery.

Investigate and address operational challenges that span multiple functions, ensuring they do not compromise clinical performance or the quality of patient care.

Ensure prompt communication and escalation of operational challenges that necessitate multidisciplinary intervention.

Cultivate productive partnerships between clinical and support departments to enhance teamwork and operational efficiency.

Dedicated to enhancing patient satisfaction and upholding service excellence, this role focuses on optimizing the overall patient experience and ensuring consistently high-quality service standards.

Monitor patient feedback regarding medical services and promptly escalate issues that necessitate clinical or administrative action.

Devise and execute strategies to enhance patient satisfaction and strengthen clinical interactions as part of service improvement efforts.

Collaborate effectively with the Quality Team to uphold stringent patient safety standards and fulfill essential quality care requirements.

We facilitate resolution processes for complaints related to medical services while ensuring prompt follow-up actions are completed without delay.

Ensuring adherence to regulatory standards, maintaining accurate records, and establishing robust governance frameworks are central to this role.

To ensure the accuracy and currency of essential records, oversee the management of documentation pertaining to clinical policies, departmental workflows, consultant profiles, and duty schedules.

Prepare diligently for internal audits, external inspections, accreditation assessments, and regulatory reviews.

Maintain strict confidentiality, handle clinical records and patient information with care, and ensure their secure management in accordance with hospital policies and applicable legal standards.

Ensure adherence to clinical governance protocols and maintain meticulous operational documentation standards.

Provide high-level project coordination and strategic support to ensure seamless execution and alignment with organizational objectives.

Engage in organization-wide projects and key strategic initiatives spearheaded by the Medical Director.

Facilitate the deployment and execution of innovative clinical services, pilot initiatives, and advancements in healthcare delivery.

Oversee assigned departmental projects and track progress in alignment with established implementation timelines.

Contribute to research collaborations and initiatives aimed at service development as needed.

Bachelor’s degree in a relevant field or equivalent experience is required. Proficiency in Microsoft Office Suite and other pertinent software applications is essential. Strong analytical and problem-solving skills are necessary for this role. Effective communication and interpersonal abilities are also critical.

Earned a Bachelor’s Degree in Healthcare Management, Nursing, Clinical Medicine, or an equivalent healthcare-related discipline from an accredited academic institution.

Seeking a candidate with a minimum of three to five years of professional experience in hospital coordination, clinical operations, or healthcare administration.

Proficiency in managing medical teams, consultants, or clinical services represents a valuable asset for this position.

Proven knowledge of hospital operations, clinical processes, and the delivery of healthcare services.

Proven understanding of medical license protocols, credentialing processes, and healthcare regulatory standards.

Seeking a highly motivated individual to join our team, the ideal candidate must possess a Bachelor’s degree in Computer Science or a related field, complemented by a minimum of three years of hands-on experience in software development. Proficiency in programming languages such as Python, Java, or C++ is essential, along with strong problem-solving abilities and exceptional communication skills. The role demands expertise in system design, debugging, and the ability to collaborate effectively within a fast-paced environment. Responsibilities include developing scalable software solutions, conducting code reviews, and ensuring alignment with project deadlines while maintaining high-quality standards.

Exceptional ability to manage multiple tasks, prioritize deadlines, and coordinate complex projects efficiently.

Proven ability to convey ideas clearly and collaborate effectively with diverse teams and stakeholders.

Demonstrates exceptional precision, meticulous accuracy, and a strong commitment to completing tasks thoroughly and consistently.

Demonstrated capability to handle confidential data with the utmost integrity and professional judgment.

Demonstrates a comprehensive grasp of hospital operational dynamics and clinical processes.

Proficient in consultant compliance protocols and the intricacies of medical credentialing procedures.

Strong skills in Microsoft Office applications and hospital-specific information systems are required.

Exceptional aptitude for problem-solving and coordination within fast-paced healthcare settings.

Demonstrated capacity to handle diverse responsibilities concurrently while fostering seamless collaboration across multiple departments.

Maintains the highest standards of professionalism, integrity, and accountability in all responsibilities and interactions.

If you meet the outlined qualifications, experience, and skills, submit your application—including a cover letter and CV/resume—via email to careers@premierhospital.org, with the job title (CLINICAL SERVICES COORDINATOR) clearly stated in the subject line. Additionally, provide your current and expected salary, professional testimonials, and complete contact information for three referees. Note that applications must be received no later than 5:00 PM on June 13, 2026, and only online submissions will be accepted. Applications will be reviewed on a rolling basis, and only shortlisted candidates will be contacted due to the anticipated high volume of submissions.

Qualifications

BA/BSc/HND

Experience Required

3 - 5 years

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