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  • Senior Business Developer Receptionist Business Developer

    KEY PRIMARY RESPONSIBILITIES

    Checking policy documents and endorsements in line with the company’s underwriting manual;
    Identifying and referring insurance risks that require reinsurance arrangements ;
    Addressing enquiries and feedback from clients within the timelines stipulated in the service charter and/or SLAs signed with respective clients;
    Observing strict adherence to cash and carry rule and/or company credit control policy and escalating exceptions;
    Addressing reconciliation issues in liaison with the finance department and following on claims
    Responding to internal and external audit queries and implementation of recommendations;
    Preparing quotations, policy documents, issue certificates and cover notes;
    Sending renewal notices to clients and advise on changes in policy if any;
    Complying with statutory, regulatory and internal control processes at the business units;
    Responsible for timely renewal invitations as per the SLA;
    Developing departmental budget and business plans to achieve the set company targets;
    Participating in company CSR and brand building activities in liaison with other departments;
    Training, coaching and mentoring staff in order to improve performance and cohesion within the department;
    Implementing interdepartmental SLA in liaison with other departmental heads;
    Participating in departmental meetings, projects and committees as assigned.

    ACADEMIC QUALIFICATIONS

    Bachelor’s degree in Actuarial Science or an equivalent.

    JOB SKILLS AND REQUIREMENTS

    Leadership skills 
    Teamwork skills
    Interpersonal and Communication skills
    Analytical skills

    PROFESSIONAL QUALIFICATIONS

    ACII/ Diploma in Insurance

    EXPERIENCE

    At least 4 years relevant experience

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    Use the link(s) below to apply on company website.  

    Apply via :

  • HR Manager – Global Mobility & Benefits

    Additionally, you will update global mobility strategies to align with business goals and collaborate with vendors and cross-functional teams to address finance, legal, and compliance issues related to international assignments.

    Employee Benefits Administration

    You will oversee and manage employee benefit programs, including health insurance and retirement plans while ensuring they remain competitive. Additionally, you will guide benefits-related inquiries and implement wellness programs such as gym and sports activities.
    You will also set up benefits in new markets, ensuring compliance with local labor laws.

    Compliance and Risk Management

    You will ensure the company adheres to international labor laws and tax regulations while mitigating mobility and benefits administration risks.

    Data Analysis and Reporting

    You will produce reports on global mobility metrics, offering data-driven recommendations for improvements and cost-saving initiatives.

    Expertise

    A Bachelor’s degree in Human Resources, Business Administration, or a related field is required, along with 5+ years of experience in global mobility, employee benefits, and HR shared services.
    Strong knowledge of international labor laws, tax regulations, and immigration processes is essential, while experience in the fintech industry would be an advantage. The role also requires excellent analytical and data interpretation skills, and proficiency in HRIS systems and data analysis tools.

    Apply via :

    jobs.ashbyhq.com

  • Billing Clerk

    Core Duties and Responsibilities

    Ability to vett and process insurance claims to in accordance with policy terms and conditions.
    Handling billing inquiries, billing process, following up made on billing and claims are dealt with promptly and efficiently.
    Any other duties as allocated.
    Be the first point of contact on appointment scheduling for doctors, specialists, and other healthcare providers. 
    Booking and coordinating patient appointments, rescheduling as needed, and 
    Performing clerical duties such as fax, copying documents, filing etc and efficient operations.
    Maintaining accurate and confidential patient records in compliance with healthcare regulations. 
    Problem solving for various arising issues.
    Handling various forms of correspondences efficiently such as calls, emails, social media platforms.
    Welcome visitors, patients to the facility with enthusiasm and share accurate service knowledge and provide required assistance
    Updating patient information and databases effectively.
    Processing requirements for reimbursement with the relevant parties.
    Generating receipts and invoices and any other documents as needed.
    Providing general administrative & clerical support.

    Job Specifications and Qualifications

    At least a Diploma in Business Administration, Communication, or related field
    At least 6 months relevant work experience.
    Proficiency in MS Office Suite & CRM tools.

    Key Competencies

    Great customer service skills
    Flexibility and Adaptability skills
    Patience
    Empathetic Skills.
    Problem Solving Skills

    If interested in the position and meet the above requirements, kindly send your CV on or before 09th January 2025 to the email careers@emergeegressconsulting.com and indicate the position applied for in the subject line.

    Apply via :

    careers@emergeegressconsulting.com

  • Sales Agent Agricultural Solutions – Lower Eastern – Coast Sales Agent Agricultural Solutions – Lower Eastern- Kaijiado Sales Agent Agricultural Solutions – Lower Eastern- Matuu-Kitui Sales Agent Agricultural Solutions – Nyanza- Kisumu Sales Agent Agricultural Solutions – Nyanza- Homa Bay Sales Agent Agricultural Solutions – Nyanza- Siaya Sales Agent Agricultural Solutions – Nyanza- Migori Sales Agent Agricultural Solutions – Nyanza- Kisii Sales Agent Agricultural Solutions – Nyanza- Nyamira

    As a Sales Agent you will be responsible for driving demand for our client Agricultural Solutions, ensuring effective product distribution through appointed distributors, stockists, and growers. This role is critical to channel management, farmer education, and expanding our client market share within your assigned territory. The Sales Agent reports functionally to the Regional Sales Manager and administratively to the Commercial and Digital Excellence Manager.

    Key Responsibilities

    Create Demand: Promote our client products and build awareness among growers and stockists to drive adoption and usage.
    Stock Delivery and Management: Facilitate stock movement from distributors to stockists and growers, ensuring timely delivery.
    Training and Education: Conduct training sessions for growers and stockists to educate them on our client solutions and their applications.
    Stockist Recruitment: Identify and onboard new stockists to strengthen the distribution network within your territory.
    Demo Farms Management: Establish and manage demonstration farms to showcase our client products’ effectiveness and benefits.
    Farmer Field Days: Organize and execute field days to engage growers, promote our client solutions, and address their farming needs.
    Achieve Sales Targets: Consistently meet or exceed assigned sales targets and contribute to overall business growth.
    Market Intelligence: Provide feedback on market trends, competitor activities, and customer needs to inform strategies.
    Collaboration and Reporting: Work closely with Regional Sales Managers and the Commercial and Digital Excellence Manager to align on goals, strategies, and performance updates.
    Other Duties: Perform additional responsibilities as may be assigned by our commercial team.

    Requirements

    Education and Experience Requirements
    Degree or Diploma in Agriculture or a related field.
    Experience in agricultural sales, crop protection, or agronomic services is highly advantageous.
    Knowledge of Kenyan agricultural practices and challenges.

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    Use the link(s) below to apply on company website.  

    Apply via :

  • Head of Public Affairs & Strategic Partnerships

    The Head of Public Affairs & Strategic Partnerships will play a key role in ENGIE Energy Access (EEA). This role will be responsible for managing public affairs and strategic partnerships across the organisation, including setting the direction, driving key initiatives and partnerships, and establishing standards, tools, reporting and governance. The role will work closely with key internal leaders (especially Global Head of Department, Country Directors and the CEO) and key external partners and stakeholders.

    Key Responsibilities

    Develop and manage the overarching strategies and plans for public affairs and strategic partnerships across the organisation
    Develop and implement standards, tools and processes to support public affairs and strategic partnerships, then work cross-functionally to implement
    Provide reporting and governance for public affairs and strategic partnerships to senior leadership, including taking critical actions to drive forward
    Identify and prioritise critical areas for strategic partnerships, then where appropriate (especially for corporate partnerships), lead the development and management of large-scale and high-impact partnerships
    Continuously mitigate public affairs risks, and where matters do arise, provide subject matter expertise and planning support to leaders and coordination at the global level to ensure effective resolution
    Provide leadership, coaching and mentorship for public affairs and strategic partnerships, both to direct reports and to those team members across the organisation with related responsibility

    Detailed Responsibilities

    Public Affairs
    Develop and manage EEA’s overarching public affairs strategy, including working closely with countries and other global departments to identify key policy priorities to achieve EEA’s strategic and financial objectives
    Develop and implement risk management frameworks and protocols to key public affairs risks, proactively identifying and managing, ensuring the organisation is prepared to address and resolve potential issues
    Where public affairs issues do arise, provide subject matter expertise and planning support to countries and global leads and coordination at the global level to ensure effective resolution
    Provide leadership, coaching and mentorship for public affairs, both to any direct reports and those team members across the organisation that have public affairs responsibility
    Lead ad-hoc public affairs initiatives, including policy briefs and position papers    , written and verbal communication to key stakeholders, and thought leadership
    Oversee EEA’s public and industry engagement activities, including identifying stakeholders (e.g. government, industry associations and community organisations), developing an engagement approach, monitoring engagement success and managing information (e.g. documents, data)
    Act as a spokesperson for the organisation on public affairs issues, representing EEA in meetings, conferences, and other forums

    Strategic Partnerships

    Oversee the overall organisational approach to strategic partnerships, ensuring alignment with ENGIE Energy Access’ mission and strategic objectives
    Identify and prioritise critical areas for strategic partnership development, focusing on opportunities that align with ENGIE Energy Access’ strategic goals
    Align on responsibilities for managing partnerships with other key functions within the organisation, promoting a collaborative and integrated approach
    For identified key partnership areas (especially corporate partnerships), identify, engage and secure large-scale strategic partnerships, leveraging our strengths and capabilities to maximise impact
    Develop and implement policies and procedures for partnership management, ensuring consistency and efficiency across the organisation
    Oversee a centralised system for tracking and reporting on strategic partnership activities, ensuring transparency and accountability
    Continually monitor, report on and evaluate the effectiveness of partnership strategies, making adjustments as necessary to achieve desired outcomes

    Experience, Knowledge & Skills

    At least 10-15 years of relevant experience, ideally in public affairs, strategic partnerships, business development / administration, international relations or policy, across either the public or private sectors
    Proven leadership managing partnership efforts and experience with key stakeholders across the public and private sector, including national governments, multinational organisations, philanthropic and private sector players across the value chain
    Experience in complex, fast-paced, entrepreneurial environments in global organisations, ideally with multiple offices and a matrix environment
    Strong execution and organisational skills, with the ability to manage multiple projects and successfully deliver against key priorities
    Strong strategy and visioning skills, with the ability to set and communicate objectives to key stakeholders, including being able to clearly articulate the case for change
    Outstanding stakeholder engagement and written / verbal communication skills, with the ability to develop meaningful and productive relationships with a diverse set of internal and external stakeholders
    Experience in the global development sector, with a focus on Africa, would be desirable
    English is mandatory, with French, Portuguese or Swahili a plus

    Apply via :

    jobs.engie.com

  • Human Resources Associate

    Responsibilities:

    Develop and implement HR strategies and initiatives aligned with the overall business strategy.
    Bridge management and employee relations by addressing demands, grievances or other issues.
    Hire a world-class team efficiently ensuring team members are aligned with company culture.
    Support current and future business needs through the development, engagement, motivation and preservation of human capital.
    Implement and manage OKR strategy and team performance
    Develop and lead the organization’s efforts in recruiting, compensating, developing, evaluating, and retaining the staff needed to achieve organizational goals.
    Assess the operational structure and resources required for a central talent management function that will provide the policies, processes, and systems needed to support and measure progress towards achieving the organization’s talent and culture related objectives.
    Advise management on and develop strategies for employee relations, organizational culture, onboarding and training, and staff morale.
    Ensure the integration of principles of diversity, equity, and inclusion into all Klasha initiatives.
    Develop and monitor overall HR strategies, systems, tactics and procedures across the organization.
    Nurture a positive working environment.
    Oversee and manage a performance appraisal system that drives high performance.
    Maintain pay plan and benefits program.
    Assess training needs to apply and monitor training programs.
    Report to management and provide decision support through HR metrics.
    Ensure legal compliance throughout human resource management.
    Maintain a schedule of facilitation and coaching with leadership and managers to assess individual, team and organizational development needs and conduct or procure specific trainings, assessments and/or workshops.
    Build and maintain a talent pipeline strategy.
    Design and implement inclusive recruitment and selection processes and evaluation systems that drive the growth and effectiveness of the Company’s staff.
    Develop and implement all-new hire onboarding programming to ensure that staff members are effective and efficient in their jobs, and that they gain a broad knowledge of the company.
    In partnership with the CEO and senior leadership team, lead efforts to gather and understand staff input and create actionable steps to further improve our culture, creating an environment that fosters continual learning and staff who are engaged and energized by the work they do.
    Create compelling, engaging initiatives and learning opportunities that help all staff members experience the benefits of inclusion for themselves, colleagues and the company.
    Manage market competitiveness assessments and recommend compensation strategies that invest in current staff, attract new talent and retain strong teams.
    Build trust with employees and be an active listener and effective solver of people issues.
    Collaborate with the Company’s finance department and HRIS/Benefit/Payroll Specialist on the transactional elements of Human Resources, including payroll, compensation and benefit administration.

    Requirements:

    People oriented and results driven
    Demonstrable experience with Human Resources metrics
    Knowledge of HR systems and databases
    Ability to architect strategy along with leadership skills
    Excellent active listening, negotiation and presentation skills
    Competence to build and effectively manage interpersonal relationships at all levels of the company
    In-depth knowledge of labor law and HR best practices
    Degree in Human Resources or related field
    Experience with budget management
    Nimble business mind with a focus on developing creative solutions
    Strong project reporting skills, with a focus on interdepartmental communication
    Proven experience organizing and directing multiple teams and departments
    Excellent communicator in written and verbal form
    Extremely versatile, dedicated to efficient productivity
    Experience planning and leading strategic initiatives

    Apply via :

    www.linkedin.com

  • Credit Controller

    Key Responsibilities

    Carry out debt collection and consistently meet and maintain collection targets, including the targeted number of effective calls per day
    Keep a log of all correspondences with customers by updating your debtors register with relevant commentary every time. Complete all required actions of the Dunning Process timely
    Maintain a realistically low incidence rate of bad debt in line with the monthly targets, by ensuring no rollover
    Anticipate developments, and identify accounts that may require special attention and flag them early 
    Handle disputed accounts by collecting all relevant information and documents to reconcile customer queries 
    Undertake reconciliations, and compile documentation and necessary reports for necessary action by management
    Maintain accurate individual records and performance statistics for the debtors in your portfolio
    Obtain sufficient information to assess the risk of new and existing customers 
    Work within guidelines provided and as per the Credit Policy, and report to the AR Team leader 
    Close liaison with all colleagues in service and sales to ensure effective coordination of collection activity, sarong of client information,the target being timely collections and query resolution
    Provide accurate advice on debt management, queries, VAT issues etc
    Involvement in the reconciliations analysis of ledger accounts and invoicing history
    Liaise with invoicing team on Credit Control queries for prompt resolution
    Ensure all relevant details are provided to the rider to facilitate collection without unnecessary problems
    Undertake ad-hoc responsibilities as required

    Requirements:

    Key requirements
    A diploma or degree qualification in any business course
    A good grasp of the Company’s products and services
    Proven experience in debt Recovery
    Strong orientation/connection with the values of service, relationships and teamwork and Customer!
    Ensure delivery of excellent sales results, goals and initiatives and excellent customer service.
    Negotiation skills
    Coaching skills
    Client service orientation
    High energy level / self motivated /
    Teamplayer / collaborative / initiative / innovative / persuasive
    High integrity / disciplined / structured / determined / tenacious
    Inspirational
    Well developed communication skills (written / verbal / non-verbal)
    Ability to form high level customer relationships
    Planning and organizing / work management
    Computer literacy -( MS word, Google, Excel and Internet)
    Numeric and Presentation skills
    Self-drive and initiative in current role

    Apply via :

    careers.rentokil-initial.com

  • Senior Monitoring, Evaluation, Accountability & Learning (MEAL) Officer – Marsabit

    The Position

    The Senior Monitoring, Evaluation, Accountability, and Learning (MEAL) Officer position plays a key role in Mercy Corps’ program quality assurance, accountability, documentation, and learning team specifically supporting the MM-CBRM program. The position holder will support the program in planning and execution of monitoring and evaluation activities, ensuring quality following accepted standards, and providing essential feedback for learning, accountability, and decision-making. The Senior MEAL officer will be responsible for providing internal capacity building for program staff on monitoring and evaluation activities as well as reviewing and development of necessary tools that feed into the needs of Mercy Corps and donor reporting requirements.

    Essential Responsibilities

    STRATEGY INPUT AND OVERSIGHT

    Support development and implementation monitoring and evaluation tools.
    Play key role in the development of intervention designs, sector strategies and M&E frameworks.
    Support inputs into program review documents.
    Support the refining of the program logic and approaches, to adequately incorporate Monitoring Evaluation and Learning (MEL) considerations.
    Lead the design, testing and rolling out of all MEL system components for the MM-CBRM.

    RESULT BASED MONITORING & EVALUATION

    Validating and verifying core indicators against the different sources of information.
    Review, validation, and analysis of incoming results data from grantees,
    Visit sites and partners to collect supplementary data, stories and conduct qualitative research both independently and in teams.
    Work with the Program Manager and other staff to ensure that activities are implemented on plan and progress towards targets is not compromised through regular planning and review meetings.
    In conjunction with the PaQ team, they will plan, coordinate and supervise all assessments and evaluations for the MM-CBRM program. This will entail development of Scopes of Work, development of survey tools, training and management of data collectors, report writing and facilitating results discussion (or recruit and supervise evaluation consultants where necessary).
    Coordinate reporting with consortium partners, specifically tracking deadlines, ensuring adherence to monitoring formats and requirements, ensuring reporting quality and accuracy, and periodic report writing, editing, and submission.
    Develop Data Quality Assessment Plan
    Actively participate in any additional evaluation M&E activities including but not limited to baseline surveys, mid-term, end line surveys, evaluations, household surveys
    Ensure adherence to program management minimum standards in carrying out their duties, advising and supporting other staff in the same as required.

    LEARNING

    Regularly document and share all learnings from program implementation.
    Maintain an up-to-date database that reflects progress and program indicators.
    Facilitate regular reflection and analysis of program monitoring information that feeds into programming and learning, for adaptive management – Contribute to learning/research agenda

    CAPACITY BUILDING

    Build the capacity of grantees to develop and maintain an excellent M&E system,
    Support timely production of weekly, monthly, quarterly and annual donor reports based on agreed performance indicators,
    Build the capacity of all relevant team members to implement program-monitoring tools, accurately enter program data into relevant databases, and enable them to develop excellent reports and other documents
    Facilitate regular reflection and analysis of program monitoring information that feeds into programming and learning, for adaptive management – Contribute to learning/research agenda

    PROGRAM ADVISORY

    Maintain an active advisory role with the program team to help guide them towards robust and relevant data collection.
    Actively participate in all implementations, providing advice and feedback for quality results at any point.
    Establish and maintain strong working relationships with partners and government departments.
    Participate in on-going MEL advisory and support all MM-CBRM program staff and local partners.
    Advise and support the process of testing and adopting relevant technologies for improving the efficiency of the program’s MEL function. This will include supporting rollout of Mobile Data Collection (Ona), GIS/GPS technologies for Mapping, and managing MCK’s internal data management platform Tola Data.

    SAFEGUARDING RESPONSIBILITIES

    Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.
    Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.
    Encourages openness and communication in their team, encourages team members to submit reports if they have any concerns using reporting mechanisms e.g. Integrity Hotline and other options

    OTHER

    Conduct themselves both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.
    Other duties as assigned.

    Supervisory Responsibility

    Enumerators from time to time.

    Accountability

    Reports Directly To: Country MEL focal.

    Works Directly With: Project Coordinator, Program Officer, PaQ team, Director of Programs

    Accountability to Participants and Stakeholders

    Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

    Minimum Qualification & Transferable Skills

    Must hold at least a Bachelor’s degree in social science, Statistics, Business administration or relevant field
    At least 4 years of program monitoring and evaluation experience
    Should understand concepts and demonstrate skills in monitoring and evaluation, project cycle, results chain and frameworks, participatory monitoring
    Should be able to design and implement surveys, have knowledge of commonly used probability and purposive sampling techniques
    Must have good writing and analytical skills
    Should have knowledge of quantitative and qualitative data collection and reporting techniques. They should understand and be able to apply basic measures of central tendency and spread
    In addition to Microsoft Excel, the incumbent should demonstrate fluency in the use of at least one data management software including MS Access, SPSS, and STATA.
    Must be fluent in both spoken and written English.

    Apply via :

    recruiting2.ultipro.com

  • Sales Consultant- Nakuru Sales Consultant- Mombasa Sales Consultant- Nairobi

    Job Description: 

    Visit potential/existing customers to demonstrate all the services and products offered by the Company. 
    Communicate effectively to customers, giving precise solutions and present quotations in a most articulate manner. 
    Up sell, cross sell, identify and develop new business from existing customers to increase the service range within the region. 
    Close sales and convince clients why services offered by the Company are superior and beneficial than what competition offers. 
    Mediate the price increase process with the clients. 
    Undertake debt collection and maintain your customers within agreed credit terms. 
    Meet the desired and agreed sales target on monthly basis. 
    Maintain and manage a healthy sales pipeline and meet the calls per day target. 
    Take charge of the improvement and achievement of agreed client retention rate by building 
    and maintaining strong professional client relationships aimed at retaining existing clients. 
    Carry out account management for allocated customers in line with procedure and best  practice. 
    Monitor the day-to-day commercial performance of each account within your territory. 
    Support the tendering teams with customer surveying and quotation process. 
    Actively support the conversion of sales leads. 
    Partake in and support marketing activities in line with strategy. 
    Create and maintain a customer database by keeping complete records of all activities regarding customer visits, complaints. 
    Daily liaison with other members of the service teams to provide information and ensure that  customers receive excellent customer service. 
    Note and advice management on market intelligence including activity by competitors to  ensure company services and products remain readily available and preferred by customers. 

    REQUIREMENTS 

    Bachelor’s degree or Diploma in Business Management/Business Administration. 
    2 to 3 years’ experience in sales, preferably in the service industry such as Insurance, 
    Banking, Real estate or Fumigation/hygiene industry. 
    Aggressive and result oriented with good communication skills. 
    Sales experience in a B2B set up. 
    Valid driving license with at least 3 years’ experience. 
    Ability to drive in the above mentioned regions and their environs. 

    go to method of application »

    If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title and preferred location on the email subject to career@excelwiseconsultants.co.ke. 

    Apply via :

    career@excelwiseconsultants.co.ke