Jobs Kenya

Archives: Jobs

  • Team Operations Manager

    Team Operations Manager

    Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit Call Center Agents ,who will be a key point of contact between the company and their customers.

    Key responsibilities

    Strategic Planning and Execution:

    Develop and implement operational strategies to align with organizational objectives.
    Establish short-term actions aligning to the set OKRs.
    Ensure that operational plans are scalable and adaptable to business needs.

    Process Optimization:

    Evaluate and improve existing processes to enhance efficiency.
    Identify gaps in the processes and develop solutions to improve productivity.
     Lead initiatives for continuous improvement and innovation within the team.

    Team Leadership:

    Manage and mentor a team of Team Leaders and QAs, fostering a culture of accountability and excellence.
    Conduct regular performance reviews, provide feedback, and design professional development plans.
    Promote team collaboration and resolve conflicts to maintain a productive work environment

    Reporting and Analytics:

    Track and report on key operational metrics to senior management.
    Analyze data to identify trends, forecast requirements, and support decision-making.
     Prepare detailed reports and presentations on operational performance and outcomes.

    Stakeholder Coordination:

    Serve as the primary point of contact between the direct manager and other RTO stakeholders.
    Collaborate with stakeholders to address issues, resolve conflicts, and improve cross-
    functional workflows.
    Communicate progress and updates on operational projects to the direct manager.

    Requirements

    Education: Bachelor’s degree in Business Administration, Operations Management, or relevant any field.
    Experience: Experience in operations management or a similar role, with a proven track record of delivering results.
    Strong leadership and team-building abilities.
    Excellent problem-solving and decision-making skills.
    Exceptional organizational and time management skills with the ability to multitask.
    Strong written and verbal communication skills.
    Proven track record of achieving performance metrics and driving operational improvements.

    Interested and qualified candidates should forward their CV to: jobs1@hcsaffiliatesgroup.com using the position as subject of email.

    Apply via :

    jobs1@hcsaffiliatesgroup.com

  • HR and Administration Officer

    HR and Administration Officer

    Job Summary

    The Human Resources & Administration Officer will co-ordinate day to day operations and provide technical expertise and guidance in the following functional areas: HR Planning, Recruitment, selection, Induction and Onboarding, Performance Management, Learning and Development, Reward and Payroll administration, staff welfare management and communication.

    Duties and Responsibilities

    Review human resources management practices on a continuous basis, and develop new strategies and policies, which enhance the long-term commitment of the staff.
    Support the Human Resource & Administration Manager prepare, review and monitor the annual human resource budget and ensure effective implementation of the human resource strategy.
    Initiate and participate in the recruitment, selection and onboarding of staff at all levels
    Develop and implement staff learning and development plans
    Ensure maintenance of harmonious working relations through effective communication with staff, their supervisors and/or representatives.
    Handle disciplinary cases and advise the staff disciplinary committee accordingly.
    Management of Staff welfare schemes
    Payroll processing and administration
    Coordinate the performance management process
    Supervise, develop and appraise staff within the department.
    Support the implementation of Compensation and Benefit strategies by coordinating periodic salary surveys, satisfaction and engagement surveys and designing compensation packages that motivate staff.
    Any other duties/functions as may be assigned from time to time.

    Requirements

    Bachelor’s degree in Human Resources Management or any other Social Sciences with a Post Graduate Diploma in Human Resources Management from a reputable institution or CHRP
    Minimum five (5) years’ relevant professional experience
    A member of Institute of Human Resources Management (K) with a valid practicing Certificate.
    Strategic thinking
    Leading and developing others.
    Effective verbal and written communication skills
    Ability to create a culture of diversity, inclusivity, collaboration and teamwork
    High level of integrity
    High level of confidentiality

    N/B: To enhance diversity Muslim candidates are encouraged to apply

    Interested and qualified candidates should forward their CV to: jobs1@hcsaffiliatesgroup.com using the position as subject of email.Kindly indicate the job title on the email subject e.g HR and Administration officer. Deadline for application is Friday, 10th January 2025 by Close of Business.

    Apply via :

    jobs1@hcsaffiliatesgroup.com

  • Associate, IT Support Consultant PROPEL Health Kenya – County Malaria Control Units

    This Opportunity:

    In the role of Associate, IT Support, you will ensure that end users of the organisation receive effective and timely ICT support in accordance with SLAs. Similarly, you will perform varying day-to-day operational activities in a timely manner and to a high standard and support technological infrastructure and networks as required. Your participation in ICT projects and initiatives will be required from time to time.

    To be successful in this role you will have the experience to handle a wide range of ICT support duties and related tasks; excellent customer-service skills; be able to work collaboratively with different teams and stakeholders; and be well organised, flexible, and enjoy the challenges of supporting our employees.

    Reporting Lines:

    The role will report to the Systems Architect, Global ICT. Reporting requirements may include but are not limited to:

    Attendance at team meetings, other requested meetings and regional meetings (e.g. townhalls)
    Regular (minimum of monthly) one to one meetings with your line manager on the status of personal Key Result Areas (KRAs), career development discussions and any other matters
    Palladium encourages flexible work practices to enhance wellbeing, productivity and team culture. For this role, we require that employees maintain an in-office presence for at least 50% of their working week. For example, if an employee works five days a week, they must spend at least three days physically in the office
    The role is part of the Global ICT team
    The role liaises with managers, other employees, software and hardware vendors, service providers and other stakeholders as required
    Maintains close working relationships with the Systems Architect, Systems Administrator – Global, Systems Developers, IT Security Manager to ensure consistency and alignment with global policies, processes and standards

    Primary Roles and Responsibilities: 

    Commit to the delivery of company, team and personal objectives (Key Performance Indicators (KPIs) ensuring that personal KRAs are delivered with excellence and timeliness
    Provide Levels 1 & 2 ICT support – including but not limited to computers, printers, scanners, conferencing equipment and core systems, with relevant escalations when required
    Proactively participate in the effective use and promotion of the ICT ticketing system in accordance with SLAs via effectively recording, analysing, prioritising, tracking and actioning support cases
    Adhere to and promote ICT related policies, processes and guidelines
    Assist in the enrolment of users onto Palladium enterprise systems
    Participate in controlling systems’ access and security
    Provide training to staff on applications, equipment and ICT related processes, including ICT inductions for new staff
    Install, configure, reconfigure, maintain and troubleshoot computers and other ICT related equipment and software in accordance with the Palladium operating procedures
    Deploy ICT infrastructure, networks and communication equipment
    Procurement and sourcing of assets in accordance with Palladium approved hardware specifications and as authorised through appropriate channels and maintain the asset register
    Coordinate the repair and replacement of ICT equipment according to pre-established maintenance or warranty contracts
    Ensure continual compliance with the security, privacy and data protection, capacity management and disaster recovery procedures as set forth by Palladium
    Support Palladium ICT projects and initiatives as requested
    Support administrative activities such as completion of paperwork for payment of ICT related invoices

    Essential Criteria:

    Relevant ICT experience
    Relevant technical experience, including experience in:

    Microsoft Windows Desktop Operating Systems
    Microsoft Office
    Microsoft Office 365
    Microsoft Active Directory and Azure Entra ID
    Proficient in operating system imaging and application deployment tools
    Experience in computer hardware
    Understanding of different Network technologies including DHCP, DNS, Subnetting, Routing, etc.

    Excellent customer service and stakeholder management skills
    Ability to multitask, work under pressure, use initiative, and acquire and apply technical skills as necessary
    Ability to quickly resolve complex problems and devise effective solutions
    Excellent written, presentation and verbal communication skills
    Ability to work independently and with minimal supervision
    Demonstrated dedication to equity, diversity and inclusion, particularly in a multi-cultural environment

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Intern, Food Initiative

    Principal Duties and Responsibilities

    The Intern will learn how to develop innovative solutions to improve nutrition security in resource-poor settings through cross-sector and multidisciplinary approaches involving nutrition, renewable energy, agriculture, business, environmental science, information technology, data science, and other fields. 

    Specifically, the intern will

    Support the Foundation’s work of advancing a more nourishing and sustainable food system through the use of innovative breakthroughs in science and technology and cross-sector engagement.
    Review and synthesize literature in finance, school meals, clean cooking agribusiness value chains, and supply chain innovations to inform decision-making.
    Assist the Food team in designing, implementing, and maintaining the Foundation’s new programs on nourishing regenerative school meals and further engagement with grantees.
    Providing technical support to initiative staff, grantees, and partners in Monitoring Evaluation, Research & Learning.
    Capture notes and clear next steps during the Food team’s engagement with potential in the areas of food system transformation, energy access, and poverty reduction.
    Participate in field visits to current and prospective grantees and synthesize field trip reports.
    Assisting in any other roles as assigned by the Foundation.

    Education, Experience, and Skills

    Currently enrolled in a graduate program in one of the following areas: global health, nutrition, epidemiology, agricultural economics, business, entrepreneurship, environmental science, or related field Interest or experience working in the nonprofit sector.
    Strong research and analytical capabilities; able to think strategically about opportunities to advance The Foundation’s policy and advocacy work around energy access and poverty reduction.
    Strong writing and editing skills in technical and scientific areas; strong attention to detail.
    Dexterity with large data sets and capabilities to interpret qualitative and quantitative data.
    Collaborative, innovative, eager to learn, and interested in how Foundations create and execute strategies working alongside partners.
    Must be a proactive self-starter.
    Able to multi-task and work well under pressure in a fast-paced environment.
    Must be authorized to work in Kenya.
    A team player with self-drive in providing solutions to demanding tasks with tight deadlines. 
    A strategic problem-solver, capable of steering cross-functional collaborations and producing high-quality deliverables.
    Strong communication skills.

    Qualifications and Competencies

    Bias for Action: Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.  
    Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. 
    Decision Quality: Makes good and timely decisions that keep the organization moving forward. 
    Plans and Aligns: Plans and prioritizes work to meet commitments aligned with organizational goals. 
    Values Differences: Recognizes the value of different perspectives and commits to inclusion, equity, and diversity in every aspect of work.

    Apply via :

    workforcenow.adp.com

  • Junior Accountant Camp Manager HR & Admin Assistant

    Key Responsibilities

    Conduct monthly stock variance analysis across all camps.
    Reconcile park fees and ensure accurate usage reporting.
    Post daily transactions, including delivery notes, stock transfers, and petty cash.
    Generate invoices and ensure timely reconciliation of supplier and intercompany accounts.
    Prepare payment vouchers and assist in filing tax returns (VAT, CLT).
    Support monthly stock-taking activities and conduct regular audits to ensure compliance.
    Maintain accurate records using SAP/ERP systems and Pastel Accounting Software.

    What We’re Looking For

    Qualifications: CPA (K) or ACCA certification is required and Degree/Diploma in Business Administration (Major in Finance or Accounting)
    Technical Skills: Knowledge of SAP/ERP accounting software is essential; proficiency in Pastel is a plus.
    Key Traits: Strong attention to detail, excellent communication skills, and the ability to work under pressure and meet dead

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Legal Assistant

    Key Responsibilities

    Regulatory Support and Documentation

    Assist in the preparation and filing of documents for company registration and title conversions.
    Conduct initial reviews of sale agreements, title transfers, and charge documents.
    Maintain accurate records of project licenses, including NCC, NEMA, and NCA approvals.
    Track and document the progress of zoning changes, title registrations, and other regulatory requirements.

    Sales Documentation and Compliance

    Ensure accurate documentation of buyer details and agreements, including reservation forms and KYC.
    Coordinate with external counsel on agreement timelines and provide updates to stakeholders.
    Organize and maintain electronic and physical records of all agreements and legal documents.

    Project Closing Support

    Coordinate with surveyors and external counsel on sectional title registrations and issuance.
    Prepare drafts of common area bylaws and contracts for facility management.
    Facilitate the transition of management duties to sectional corporations.

    Contract Administration

    Draft contracts, including employment agreements and SLAs, under supervision.
    Assist in the development and maintenance of the contract management system.

    Litigation and Risk Management Support

    Prepare summaries and documentation for ongoing disputes or litigation.
    Liaise with external counsel to ensure timely submission of court documents and fee negotiations.

    Compliance and Training

    Assist in the development of data protection templates and compliance frameworks.
    Coordinate training sessions on compliance requirements for employees.

    Qualifications and Skills

    Bachelor’s degree in Law is an added advantage.
    Minimum of 2 years of experience in a legal or corporate environment.
    Familiarity with real estate and regulatory compliance processes is preferred.
    Strong organizational, communication, and research skills.
    Proficiency in Microsoft Office and legal management software.

    Apply via :

    www.linkedin.com

  • Officer, Field Monitoring-MLE (Awendo)

    Duties and responsibilities

    Data collection and quality

    Accurately and timely collect Safe Water Now evaluation data, through the administration of questionnaire, collection of samples, and making observations, in the areas of operation, using electronic and/or paper instruments.
    Participate in bench-testing of electronic instruments as part of training and instrument improvement process
    Timely and meaningfully support flow of information from the field to the Program Leadership by utilizing “soft feedback” tools.
    Participate in the data collection training of operation/program field staff.
    Support data flow process from the field to the office, by adhering to the data flow protocol that indicates when and how submit data

    People management

    Enthusiastically provide mentorship to new staff involved in the Safe Water Now data collection activities, including shadowing their work in the initial days in the field.

    Stakeholder relationship

    Maintain cordial public relation with local stakeholders, including government officials and community members, through observing meaningful and respectful engagement in the course of field work.

    Financial management

    Contribute towards the cost-efficiency of the organization and programs through accurate management of financial payments and expenditures in the field and at the office

    Communication

    On a daily basis share insightful feedback with program leads based on field observations.
    Timely development and dissemination of adoption monitoring reports with program teams at office level.

    Other

    Support data collection needs from other programs, and other duties as may be assigned by the MLE leadership.

    Requirements

    Minimum Diploma in a social science discipline with a bias on statistics or research applications, community work, project management or equivalent. Candidates with a minimum of a certificate course in Teaching and nursing are also encouraged to apply. Candidates with an M&E background have a definite advantage
    Good language skills in English and Kiswahili/Luo both spoken and written
    1-2 years’ experience working in a research environment administering surveys, working with communities or social enterprises/NGOs
    Motor cycle riding skills or willingness to learn and ride a motorcycle. Candidates with a valid Class-Category A riding license from a recognized driving school will have an added advantage
    Experience using electronic data collection platforms, specifically survey CTO 
    High level of integrity and stewardship
    Embraces team work and aspires and supports the ideals of working in a team work environment as a team champion
    Passion to work in a rural community setting
    Good communication skills-ability to  communicate well within the organization and with the rural communities and local leaders
    Basic leadership skills in managing people ,working with communities, government officers, schools and  teams
    Good computer skills and comfort to advance the skills in a dynamic IT field

    Apply via :

    apply.workable.com

  • Medical Officer – Ngong

    Qualifications/Requirements

    Bachelor of Medicine and Bachelor of Surgery (MBChB or MBBS)
    Registered and with a valid license from Kenya Medical Practitioners and Dentists Council
    At least One (1) year post-internship clinical experience in either a public or private hospital
    Certificate in Basic Life Support (BLS) and Advance Cardiac Life Support (ACLS)
    Proficient in computer applications
    Good communication skills

    If you match the above qualifications, send your CV, cover letter and copies of your professional and academic certificates to EQANgong.Recruitment@equityafia.co.ke quoting the position you are applying for on the email subject on or before 15th January 2025.  Only shortlisted candidates will be contacted.

    Apply via :

    EQANgong.Recruitment@equityafia.co.ke

  • Head of Monitoring, Evaluation, and Learning Policy and Advocacy Manager

    ABOUT THE OPPORTUNITY & RESPONSIBILITIES

    The Head of Monitoring, Evaluation, and Learning (MEL) plays a critical leadership role in driving the strategic direction, implementation, and continuous improvement of Inkomoko’s MEL systems across its regional programs. This position serves as a key driver for embedding a culture of learning and evidence-based decision-making within the organization, ensuring that the data generated from various programs is not only accurate but also actionable in informing strategic decisions.

    The Head of MEL will lead a team of country MEL Managers, fostering a collaborative environment focused on producing high-quality evaluations, learning processes, and reporting systems that advance Inkomoko’s mission of empowering small and medium-sized enterprises (SMEs) and entrepreneurs, including those from refugee and marginalized communities. The individual will work closely with the Regional MEL Director, senior leadership, and various program teams to ensure that MEL systems are effectively integrated into program designs, operations, and organizational strategies. As Inkomoko continues to expand its impact across East Africa, the Head of MEL will play a central role in shaping the learning agenda, ensuring that Inkomoko’s programs remain adaptive, responsive, and aligned with organizational goals, as well as donor expectations.

    This leadership role demands a blend of technical expertise in MEL, strong strategic thinking, and excellent interpersonal skills to influence decision-making at all levels of the organization. The Head of MEL will provide leadership not only in the development and execution of MEL frameworks but also in translating evaluation findings into actionable insights that guide program design, scaling, and impact. Additionally, they will drive a focus on innovation within the MEL space, including exploring digital solutions and emerging methodologies that enhance data collection, analysis, and real-time decision-making.

    Key Responsibilities:

    MEL strategy and systems development (30%)

    In liaison with the Regional MEL Director, lead the design, implementation, and continuous refinement of a comprehensive MEL strategy that supports Inkomoko’s mission to enhance MSME impact and growth across the region.
    Ensure robust MEL frameworks are integrated into program design, emphasizing measurable impact on communities and entrepreneurs.
    Foster a culture of evidence-based decision-making by ensuring MEL data and insights are accessible, actionable, and aligned with organizational goals.
    Collaborate with the IT team and MEL Director to integrate internal systems and tools that enable data consistency, real-time access, and seamless flow across platforms.
    Uphold data integrity, confidentiality, and ethical standards, especially when working with vulnerable populations, in alignment with regional and global MEL best practices.

    Evaluation and learning (40%)

    Lead and oversee the design and execution of high-quality evaluation and learning activities, including outcome assessments, impact studies, and program reviews.
    Ensure evaluations are participatory, reflect diverse stakeholder perspectives, and drive actionable recommendations for program improvement and scaling.
    Synthesize findings from evaluations and research to inform strategic decision-making, refine programmatic approaches, and contribute to the advancement of Inkomoko’s theory of change.
    Collaborate with external evaluators and research partners to ensure rigorous, independent assessments that align with Inkomoko’s MEL approach.
    Engage with donors, partners, and other stakeholders to communicate MEL outcomes and leverage evaluation findings to deepen relationships, attract funding, and influence sectoral learning.

    Leadership and team management (20%)

    Lead a high-performing MEL team by providing clear guidance, mentoring, and fostering professional development.
    Build and maintain a culture of learning within the MEL team, ensuring that MEL Managers are equipped with the necessary skills and resources to excel.
    Support MEL Managers in the development of work plans, ensuring alignment with overall organizational goals and regional strategies.
    Monitor team performance and provide feedback to ensure the MEL function meets global standards of excellence and Inkomoko’s impact targets.

    Strategic engagement and reporting (10%)

    Represent Inkomoko’s MEL function at senior management meetings, providing strategic insights to support organizational growth and innovation.
    Prepare and deliver regular reports to senior leadership, board members, and donors, effectively communicating MEL findings and their implications for Inkomoko’s operations and program strategies.
    Work closely with the Regional MEL Director to ensure that MEL outputs inform broader organizational planning, funding strategies, and outreach efforts.

    Budget management and resource allocation (10%)

    Work closely with the Regional MEL Director to manage and optimize the regional MEL budget, ensuring value for money while maintaining high standards of MEL performance.
    Ensure resources are appropriately allocated across MEL activities, balancing strategic priorities and operational needs.
    Lead the hiring and onboarding process for new MEL staff, ensuring alignment with the regional team’s goals and capacity.

    WHO WE ARE LOOKING FOR

    Experience: At least 8 years of experience in MEL, with a proven track record of leading teams and managing MEL systems at a senior level. Experience in international development, especially working with entrepreneurs or refugees, is highly desirable.
    Education: Advanced degree in a relevant field (e.g., Social Sciences, Evaluation, Statistics, or International Development).

    Skills:

    Strong expertise in both qualitative and quantitative evaluation methods.
    Proven experience in data management, MEL tool development, and learning systems.
    Exceptional communication skills with the ability to translate complex data into actionable insights for diverse audiences.
    Ability to mentor and manage a team, ensuring continuous development and performance enhancement.

    Personal Attributes:

    Strategic thinker with the ability to balance high-level vision with detailed operational implementation.
    Strong interpersonal skills with a collaborative, team-oriented approach.
    Demonstrated commitment to ethical data use, learning, and continuous improvement.

    WHAT YOU’LL GET

    This role is inside a high-growth, mission-driven social enterprise. By joining, you’ll access:

    Competitive salary, and potential Performance-based bonus
    Incredible company culture, with opportunities for learning and growth
    Diverse colleagues across the region, and policies that demonstrate commitment to equity and inclusion 
    Ability to make a significant social impact to your community
    Health insurance for self and family
    Staff savings and provident fund, negotiated bank rates for long-term employees
    Generous annual leave, parental leave, and sabbatical options. 

    Application deadline is on the 15th January, 2025.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :