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  • Receptionist/Admin Assistant School Counselor

    Role Summary.
    Act as the first point of call for visitors to the school, parents, staff and children. As the ‘face’ of the school the receptionist should be welcoming, personable, helpful and able to represent the school in a professional and friendly manner. The receptionist is also required to assist with various administrative tasks.

    Key Responsibilities

    Reception Duties

    To be the first point of contact for visitors to the school, extending a warm welcome to callers – including parents, visitors, contractors and delivery staff.
    To deal effectively with telephone calls, transferring callers to relevant staff and taking and passing on messages as required.
    To follow safeguarding procedures by issuing passes and lanyards to visitors, ensuring that visitors are signed into the school.
    Communicating with parents regarding all aspects of school life, receiving and passing on information between parents and teachers in a timely manner with minimum disruption to lessons.
    To ensure that the reception area remains tidy and that literature and forms are updated and replenished as necessary.
    To record and post all outgoing mail.

    General Administration Duties

    Collate registers and check absences.
    To provide first day calling to parents of absent pupils
    Maintaining and updating school information, records and databases.
    Produce lists/information/data as required e.g. pupils’ data.
    Undertake routine administrative procedures.
    To support the administration of school events.
    Act as a point of Liaison between the HR Department and the school.
    Any other duties as required by the Head teacher or other member of the Senior Leadership Team.

    The requirements

    Qualifications and Experience

    Bachelor’s Degree or Diploma in a related discipline.
    At least 2-year working experience in a busy administration department.
    Experience in a school setup will be an added advantage.
    Must have excellent communication and Human Relations skills.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Executive Assistant

    Property Management (40%)

    Property Management: Oversee the daily operations and maintenance of land and apartment buildings, ensuring the property is clean, well-maintained, and compliant with all regulations.
    Caretaker Coordination and Supervision: Liaise with the property caretaker on matters related to cleaning, tenant issues, maintenance, security, repairs, and general services.
    Tenant Relations: Act as the Face of Management-primary point of contact for tenants, addressing concerns, handling disputes, conflict resolutions, resolving issues, and ensuring tenant satisfaction.
    Lease Management: Handle lease agreements, renewals, and terminations, ensuring all paperwork is completed accurately and on time.
    Rent Collection: Manage the collection of rent payments, ensuring timely payments and following up on overdue accounts.
    Marketing and Advertising: Promote available apartments through various channels, such as online listings, print media, and open houses, to attract prospective tenants.
    Tenant Screening: With the support of Caretaker, screen potential tenants by conducting background checks, credit checks, and interviews to ensure they meet the necessary criteria for leasing.
    Expense Management: Prepare and manage budgets, payments for apartment operations, including maintenance, utilities, security, and improvements, ensuring minimal expenses. Pay and track real estate-related expenses including water, power, wages, caretaker fees, security, trash collection, and other general costs.
    Oversee Procurement And logistics: Souring of all material requires to conduct maintenance and repairs as well as cleaning detergents at competitive prices
    Petty cash management; Oversee the use and authorization of petty cash, track expenses, and ensure proper documentation, reconciliation and accountability receipts are attached.
    Monthly Reporting: Prepare and submit a monthly rent report, detailing income and expenses
    Compliance and Legal Issues: Ensure all rental practices comply with local housing laws, safety codes, and regulations, addressing any legal concerns or disputes as they arise, ensure land rates are promptly paid
    Bi – weekly Property Inspections: Conduct twice a month, inspections of the apartments and common areas, scheduling and overseeing maintenance, repairs, and upgrades.
    Implement Tracking & Reporting System: Keep and track accurate records of leases, rent payments, maintenance work, and tenant communications, and provide regular reports to property owners or management teams.
    Property Improvement and Upgrades: Identify opportunities for property enhancements, whether through renovations or cosmetic upgrades, to maintain or increase the property’s value and appeal to potential tenants.
    Title & Lease Management: Assist and lead the MD in managing title and lease documentation, ensuring proper filing, secure custody and the transfer of all properties to family business as part of succession planning preparation. Complete the transfer of titles to family business(currently with the lawyer).
    Family Trust; Assist MD in collaborating with legal counsel to set up a Family Trust. This includes ensuring all necessary steps are taken to establish a comprehensive succession plan, protecting family assets and providing clarity for future management
    Land Development- Assist and lead the MD in identifying and securing a bank to finance the undeveloped piece of lands.
    Investment Savings Optimization: In collaboration with the Finance team, take lead in identifying and establishing saving accounts with investment banks to secure better returns at the same time monitoring account performance.
    Property Transfer Oversight- Oversee seamless transfer and handover of two Properties under construction, ensuring a smooth transition from contractors to MD ownership. Tracking all the communication and payment done in liaison with the MD lawyer.
    Investment Tracking: Maintain and update an investment tracking sheet on Google to ensure all Property and investments are well-documented.

    Personal Assistant (30%)

    Management of MD Brand management: Oversee and maintain the MD’s social media presence, ensuring content is up-to-date and aligned with business goals. Facebook, Linkedin, Instagram, TikTok etc.
    MD Expense Tracking and Refunds: Ensure timely monthly expense reimbursements to MD (critical).
    Audit of Cash Withdrawals and Payments: Audit family financial transactions to ensure accuracy, compliance, and proper documentation.
    Travel Management Coordination: Organize travel arrangements, including flights, accommodations, and itineraries, ensuring the MD’s and her family trips run smoothly and booked in advance to save cost.
    Travel Expenses: Track and manage travel expenses and arrangements for the MD, ensuring accuracy and cost-effectiveness.
    Disbursement of Monthly/quarterly Payments: Club membership, Workers, Pay water, power bills, service charge, Wi-Fi on quarterly basis,
    University Management: Ensure that the daughters university fees, rent, utilities and monthly allowances are paid on time and accurately
    Workers Support Management: Ensure all workers and househelp are paid on time and address any of their requirements.
    Personal Communication Audits: Regularly audit communication channels (gmail, WhatsApp) to ensure proper protocols are followed, aligning with best standards responses, and ensure that the Ann’s communication is timely.
    Maintain and update MD on school calendars, tracking key dates such as the academic year start and end, holidays, breaks, and their academic performance.

    Executive Assistant (30%)

    Core Administrative and Communication Tasks: Manage the MD’s calendar and visitors to ensure smooth operations. Ensure the MD has all gadgets charged and working for a smooth workday.
    Project Coordination: Assist with business and family projects, ensuring deadlines are met and resources are in place.
    Audit of Cash Withdrawals and Cheque Payments: Audit business financial transactions to ensure accuracy, compliance, and proper documentation.
    Meeting Coordination: Prepare meeting agendas, ensure follow-up on action points, and coordinate logistics for MD and personal meetings.
    Document Management: Draft, manage, and file business and personal documents, ensuring confidentiality and timely access.
    Project Management: Provide project management support for both business-related and personal tasks, ensuring deadlines and goals are met.
    Confidentiality and Discretion: Handle sensitive and confidential matters with discretion and professionalism.
    Attendance and Support in Departmental Meetings: Attend meetings as the eye of MD, support in taking minutes and track action points to ensure follow-up and accountability across departments.
    Business Communication Audits: Support in regular audit of communication channels (MDs FCL email and official FCL WhatsApp groups) to ensure prompt response and resolution of pending matters.

    QualificationsEducational Background:

    Diploma or Bachelor’s degree in Business Administration, Property Management, or a related field.

    Work Experience:

    Minimum of 5 years in executive support, property management, or a similar role.
    Proven experience in managing high-level communication, projects, and tenant relations.

    Apply via :

    www.linkedin.com

  • Head of People and Culture Learning and Development Manager

    About the role

    The Head of People and Culture ( P&C), Kenya role is a critical role as it takes care of the most valuable assets, our people and the company culture. This role entails overseeing the day-to-day management of the employee life cycle from hire-to-retire, ensuring that the P&C practices in the business are fit for purpose. 

    The ideal candidate has experience in start-up and scale up environments, with in-depth generalist experience in all facets of the employee lifecycle from talent acquisition, onboarding, performance management, succession planning, employee relations, organization design, learning and development through to rewards and recognition. Experience in setting up and scaling up people operations in a fast paced environment will be a key advantage. This role is responsible for P&C deliverables in the SunCulture Kenya Limited (SKL) Market therefore experience supporting a highly distributed local team is required. The role requires some local travel. 

    Responsibilities:

    Leadership:

    Support the Kenya Leadership Team by providing advisory and counsel services in all P&C related matters while ensuring compliance expectations are met. 
    Serve as the P&C subject matter leader and go-to business partner in implementing SKL’s strategic plans.
    Implement the P&C strategies in Kenya in-line with the overall Global P&C strategy.
    In partnership with the Kenya Leadership Team, facilitate clear communication on all policies, strategies, goals, and changes to ensure transparency and accountability across the market.

    People Operations:

    Improve our People Operating Toolkit: Build, refine, and maintain P&C policies, systems, and processes.
    Oversee and manage the comprehensive processes of the end-to-end employee life cycle including, but not limited to, performance management, employee relation, compliance management, learning & development and the employee exit process.
    Oversee all aspects of P&C administration, including employment processing, contracting, payroll, benefits management, immigration, records management, health & safety and alignment with local legal compliance.
    Work closely with the Kenya Leadership Team to ensure workforce forecasting and planning is inline with business needs. Oversee organizational design and team structures that will deliver business results.
    Ensure the company has the right number of employees, with the right skillset, and hired at the right time.
    Work closely with the HR Business Partners and Kenya Leadership Team in managing the disciplinary process across the business in line with local labor laws.
    Manage People Analytics by collating P&C data and generating reports. From the data, make improvements to the ways of working on the P&C team and provide recommendations for overall business improvement.
    Optimize data and reporting; identify synergies and other opportunities for enhancement of current systems, resources, and processes for improved efficiency, quality, timeliness, and accuracy of the P&C function.
    Support the P&C budgeting processes and cost management as informed by the internal BvA processes.
    Continuously review, and put forward proposals for ensuring that employment terms and conditions of all employees enables SKL to remain competitive and attract the right calibre of teammates.
    Propose short and long-term HRIS technology strategies and roadmaps. Collaborate with internal and external partners to achieve required HRIS results that support business needs.
    Maintain knowledge of industry trends and make recommendations to SKL for improvement of organization’s policies, procedures and practices on HR matters.

    Performance Management:

    Assist in setting and managing Objectives and Key Results (OKRs) to align with organisational goals across the business. 
    Solidify our performance culture by managing our semi-annual performance review process, performance improvement program, and high-potential employee initiatives.
    Lead the performance review process across SKL to build on a strong culture of regular feedback and clear deliverables and accountability.
    Manage the learning & development program and processes that ensures that teammates are continually growing, learning and contributing towards the company overall strategy.
    Develop and assist managers to create and deliver training that adequately supports the growth of the employees.
    Identify training needs within the organization and develop relevant programs to close learning gaps.

    Culture and Engagement: 

    Lead and model the SunCulture Culture throughout the organization to maintain demonstrable values-in-action of a shared culture.
    Manage the Employee Net Promoter program (eNPS) that fosters organization culture and employee engagement.
    Ensure implementation of tactical plans targeted at improving employee engagement. Gather employee feedback, that can be prioritised and actioned by the business to keep improving the employee experience
    Manage and coordinate SKL employee welfare and team building programs.
    Work with leaders to develop programs and methods for supporting teammate engagement.
    Actively contribute to the development and maintenance of a positive and inclusive organisational culture across SKL.

    Team Management:

    Lead and manage a team of HR Business Partners to deliver on the annual P&C Departmental OKRs.

    Skills and Competence for the Role

    Bachelor’s degree in HR or related field.
    7+ years in People and Culture. Experience working in startup environment preferred
    Extensive knowledge of HR policies and systems
    Familiarity with HR software [HRIS] and working knowledge of vast systems and tools
    Should be Hands-on, detail-oriented, and with strong execution skills
    Ensure clear communication, written and verbal. Comfortable addressing wide audiences and appropriately tailoring messages to wide groups. 
    Ability to give clear and timely instructions, follow up and hold themselves and others accountable.
    Have the ability to think independently and solve complex problems in a fast-paced dynamic environment.
    Expert in work prioritization, proper time management, and have the ability to thrive in a fast turnaround environment.
    Demonstrate comfort with ambiguity and able to thrive in resources constrained environments
    Lead large teams and demonstrate the ability to achieve results through others

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Procurement Manager MBS, EWA

    JOB PURPOSE

    Find your purpose at Unilever. We are seeking a Procurement Manager for MBS EWA to oversee a budget in euros across the EWA region. Business Services encompass professional services designed to enhance business and employee performance. This includes managing workforce (contingent labor, consulting, legal), HR services (benefits, global mobility, training), outsourcing, workplace management, travel and fleet, as well as utilities and waste management.

    WHAT WILL YOUR MAIN RESPONSIBILITIES BE

    Supports the execution of regional strategic sourcing projects and is responsible for local negotiation planning & execution, ensuring commercial benefit (savings) captured in benefits tools and signed off by finance 
    Working with Strategic Sourcing Manager, Portfolio Lead, regional stakeholders and supplier ops to determine preferred supplier listings and agreeing rate cards for regional suppliers 
    Proactively work with Supplier Ops to ensure day to day transactional work is being supported and making use of eProcurement tools to deliver increased value 
    Working closely with Key PMU stakeholders and Strategic Sourcing Manager to develop and delivery market specific portfolio strategies 
    Providing credible market data and local supplier segmentation, creating detailed budget and spend analysis to identify sourcing pipeline and plan that meets local business needs 
    Ensuring contractual commitments are in place and signed off by stakeholders, legal and finance as appropriate 
    Manage escalation issues arising from markets and seek help from Strategic Sourcing manager or Portfolio lead as needed 
    Proactively ensure transparency and compliance with business policies for sourcing activities in the PMU. 
    Ensuring that stakeholders are complying to company policy and guidelines, providing tips and tools to help local buying in markets where procurement resource is unavailable.

    WHAT YOU WILL NEED TO SUCCEED

    Experiences & Qualifications

    3+ years of procurement experience (Indirect Procurement experience will be preferred) 
    Knowledgeable in Sourcing, negotiation and contracting 
    Understanding of supply market, value chain, and FMCG knowledge. Knowledge of HR, Workforce and other business services portfolios is a strong plus. 
    Experience in supplier relationship management.
    Experience on small-scale project management. 
    Knowledge of Unilever business systems is a plus i.e., Coupa, CLM, SRS and Aravo, as well as Analytical tools (Excel, powerBI) 
    Experience on large-scale project management roles
    Demonstrated and proven leadership capabilities to lead a virtual team
    Working knowledge of financial and business acumen 
    Ability to work under pressure and in a complex environment balancing a broad spectrum of stakeholder requirements 
    Comfortable working in conditions of ambiguity and learning through change 
    Able to support the adoption and execution of a shared vision and strategy for change, whilst managing the interface between “day to day” and improvement projects 
    Digital and analytics knowledge
    Experience with cost models
    Experience in Procurement transformation projects, tools and technologies.
    Ability to interact with stakeholders cross effectively and efficiently functionally to understand their needs and deliver effective balanced solutions 
    Passion for continuous improvement 

    Key Accountability

    Delivery of sourcing strategy, implementation through contracting and negotiations strategy
    Delivery of Financial KPI’s: Nett Savings, cash
    Sustainability targets, RPP targets,
    Resilience program implementation
    Complexity reduction program delivery
    Continuous process improvement, financial forecasting
    Effective supplier communications and engagement in key programs
    New supplier scanning
    Support PMU’s in Operations and Sustainability
    Ensuring Suppliers are Compliant

    Skills

    Accountability and responsibility 
    Subject matter expertise
    Negotiation & communications skills
    Multi-tasking
    Robust verbal and written communication skills, including creation and delivery of effective presentations as an added advantage 
    Stakeholder management and people skills 
    Practical creativity 

    Leadership

    You are an inclusive motivator of people. Your team deliver with real passion, growing and learning from each other whilst delivering quick wins.
    You are still responsible for your own results and as a manager, you also need to motivate others to deliver with passion, creating an inclusive and engaging climate around you. You can balance challenge with support and coaching. You understand the wider business context and you are emotionally intelligent enough to motivate people to deliver what is needed
    You will need to influence CD teams to drive adoption of new processes and ways of working in line with the Customer Operations model
    You will need to drive for technology adoption to future fit teams and processes

    Critical SOL (Standards of Leadership) Behaviors

    PERSONAL MASTERY: Sets high standards for themselves. Has emotional intelligence to take feedback, manage mood and motivations, and build empathy for others.
    PASSION FOR HIGH PERFORMANCE: Generates intensity and focus to motivate people to deliver results at speed. Takes personal responsibility and accountability for execution and results.
    TALENT CATALYST: Invests in people – coaches individuals and teams to realize their full potential. Creates an inclusive climate, empowering everyone to be at their best.
    PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
    CONSUMER LOVE: Invests time inside and outside to understand the needs of consumers.
    BUSINESS ACUMEN: Creates sustainable growth with purpose, engaging different partners across the system for change.

    Apply via :

    careers.unilever.com

  • STEM Apprenticeship

    Purpose of the Role

    The purpose of the STEM program is to develop a sustainable pool of talent in Supply function.

    Objectives of the Program

    Provide the applicants with job skills for a successful career in a manufacturing environment Facilitate the development of the right work ethics for a STEM professional.

    Qualifications

    Recent graduate (0-3 years) and holder of Diploma/HND in Science, and Engineering

    The Opportunity

    Join our strong 15,000-supply team globally. You’ll produce some of the world’s favorite spirits and beers iconic brands across our value chain. In the manufacturing role, you’ll be keeping all our characters thriving.

    Are you the ONE?

    Everyone here wears many hats and gets exposed to a variety of challenges. You’ll be surrounded by people who are passionate about what they do. Please apply now for the program if you connect with above stated mechanics.

    What you will need:

    Evidence of excellence in the stated fields
    Distinction/Credit qualification post graduating
    Desire to gain professional experience and incredibly eager to learn and explore possibilities.
    Strong listening oral and written communication skills.
    Ambition to learn with a high attention to detail and pride in your work.

    Apply via :

    diageo.wd3.myworkdayjobs.com

  • Airport Manager – Lagos (LOS)

    Brief Description        

    Airport manager’s role is responsible for overall accountability for planning, directing and controlling all ground handling aspects of Kenya Airways at the Lagos Airport. The Manager is responsible for planning, directing and controlling all ground handling aspects of Kenya Airways at the Lagos Station. Ensure that the standard of punctuality and customer service are delivered in accordance with the company policies and procedures and in compliance with the regulatory authorities.

    Detailed Description        

    Liaise with relevant authorities and ensure compliance with all regulatory requirements, policies, processes, procedures, organization standards and local procedures is achieved so that work is carried out in a controlled and consistent manner.
    Ensure adherence of all KQ documented standards by all airport staff, Ground Handling staff and all other service providers. Safety, Quality & Environment:
    Promote and maintain a positive safety culture, a healthy, secure and cost-effective operation for Kenya Airways operations and ensure compliance with the relevant industry/legislative requirements and company procedures to ensure a healthy and safe work environment.
    Ensure timely remediation and corrective action is taken based on audit findings and/or risk assessment analysis.
    Conduct monthly review of the risk control environment of the airport and submit the Risk Control Matrix (RCM) quarterly.
    Manage and be responsible for the implementation of the Local Emergency Accident Plan (LEAP).
    Identify and report safety hazards, near misses, incident and accidents.
    Monitor that standards of punctuality and customer service are delivered by third parties as per contract and Service Level agreement and in accordance with the company policies and procedures and relevant regulatory authorities.
    Represent Kenya Airways at AOC meetings to address airport facilitation issues.
    Ensure that customer service is delivered to a high standard that meets our customer needs and expectation as defined at corporate level.
    Drive “On Time Performance” culture within the airport and constantly engage all stakeholders to maintain the highest performance.
    Conduct monthly spot checks and inspections of the airport performance and SLA adherence.
    Ensure the airport has all the required, current operations manuals, publications and any other related documents needed to conduct ground handling operations.
    Ensure that the Load Control procedures and loading supervision responsibilities are correctly undertaken as per company policies and document the airport process flow.
    Identify deviations in the published procedures and establish local procedures and document them in the Local Station Manual (LSM).
    Supervise SLAs and monitor performance of the Ground Handling Agent (GHA).
    Supervise, monitor employee performance and productivity, provide constructive feedback, mentor and coach staff at the airport.
    Coordinate and manage all measures in respect of catering & maintenance services, crew, security, emergency and accident procedures.
    Monitor and validate invoices received against services offered and prices charged to manage airport costs in line with the budget.
    Drive and implement all cost saving initiatives as determined and communicated by the Manager.
    Prepare weekly/monthly reports on Ground Handling activity in the airport.
    Interpret and monitor safety standards, regulations and security awareness.
    Promote company image to enhance public relations, visibility in the market and customer loyalty.
    Ensure implementation of KQ WAY best practice at the airport.

    Job Requirements        

    University graduate.
    3 years in Supervisory experience OR 5years in all round Ground Handling.
    Safety Management System (SMS) Awareness.
    Airside Safety–Initial.
    Aviation Security –Initial.
    KQ – Dangerous Goods Regulations Category 10 (CAT 10).
    Station/Ground Handling Management (IATA) or equivalent.
    Management Skills training.
    Customer Service training.
    Passenger Handling Training.
    Financial Management/Cost Control.

    Additional Details        

    Computer literate
    Excellent negotiation skills
    Ability to lead, guide & motivate a team
    Strong analytical skills
    Good planner
    Excellent communication and interpersonal skills
    Foreign language is an added advantage

    Apply via :

    i-pride.kenya-airways.com

  • Early Year Education and Lower Primary Teachers

    Excel Academy, Kawangware, Nairobi County has a position open for two ECD (PG/PP1/PP2) and a P1 (G1/G2/G3) teachers.

    Requirement

    MUST have a TSC number.
    Willing to relocate immediately
    Willing to start immediately.

    Starting Salary is

    15 k gross.
    Accomodation in school.
    Breakfast, 10 O’Clock Tea, Lunch and Dinner.
    Quality subsidized education from PP1 to G9 for teacher’s children.
    Continuous professional development for teachers throughout the year.
    Salary always timely. Never late.
    Tenure is based on performance and integrity.

    Interviews are on going. Apply IF interested!

    WhatsApp your CV and certificates to 0722 56 20 41 for prequalification and booking your interview slot. FB DM will not be acknowledged.

    Apply via :

  • Call Centre Attendant

    We are strictly looking for candidates who fulfill the following criteria.

    STRICTLY Diploma holders.
    Be willing to work on an 8 hour shifts (7.00 AM- 3.00 PM), (3.00PM-10.00PM) in our Jogoo Road Headquarters.
    Be willing to meet a minimum number of outbound calls in a day
    Willing to earn Ksh 20,000 retainer with a commission based on exceeding an enrollment of 30 students per month.
    Be willing to handle other products eg. SACCO.

    Responsibilities:

    Answer inbound calls in a timely and friendly manner.
    Evaluate and handle customer requests, inquiries, and complaints and provide relevant solutions.
    Respond to the needs of the customers and provide personalised services.
    Boost customer loyalty by offering an excellent customer experience over the phone.
    Provide information on the College’s products and services and generate interest in the offer.
    Upsell and cross-sell the university’s courses.
    Identify and escalate priority issues and report them to the Management on an hourly basis.
    Routing inbound calls to the appropriate resources when necessary.
    Obtain and evaluate all relevant data to handle complaints and inquiries.
    Record details of customer interactions, e.g., comments, inquiries, complaints, and actions taken.
    Communicate and coordinate with internal departments to enrich the customer experience.
    Complete call logs and reports.
    Manage and update customer database.
    Manage and follow up leads for conversion.

    Qualifications

    Diploma in a business-related field from an accredited and recognised institution.
    At least one (1) year of work experience in customer service or a similar role.
    Having worked in an academic institution will be an added advantage.
    Exceptional communication skills.
    Customer Service Skills.
    Problem-Solving Skills.
    Excellent operational abilities.
    Proficiency in Microsoft Office applications and knowledge of email and chat platforms.

    Apply via :

  • Caregivers

    Description

    As a Caregiver, you will provide support and assistance to individuals who require help with daily living activities due to age, illness, or disability. Your role is crucial in enhancing the quality of life for those under your care by offering compassionate, personalized care and ensuring their comfort and well-being.

     Job Requirement: 

    Education: Diploma/Craft in caregiving
     Experience: Prior experience in a caregiving role is preferred but not always required. 
    Skills: Strong interpersonal skills with a compassionate and patient-centered approach. Ability to handle physically demanding tasks and provide emotional support. Good communication skills in English; proficiency in another international language is a plus but not mandatory. 
    Basic understanding of patient care principles and safety practices. 
    Personal Attributes: Empathy and dedication to providing high-quality care. Reliability and a strong work ethic. Ability to work both independently and as part of a team.

    BENEFITS

    Visa: Provided by company
    Accommodation: Self
    Air ticket: Provided by company
    Medical Insurance: Provided by Company
    Commuting to job location: Provided by company

    Apply via :

  • Relationship Supervisor – Pamoja Banking Relationship Supervisor – Biashara Banking Head of Religious Sector Country Head of Internal Control and Compliance (Large Country)

    Job Purpose:

    Reporting to the Relationship Manager Business, the Relationship Supervisor- Pamoja Banking has the responsibility to manage and coordinate all the groups under him/her to ensure the bank’s goals and objectives are achieved.

    Job Responsibilities:

    Stakeholder Engagement and Outreach:

    Hold consultative meetings with stakeholders (e.g., Chiefs, market opinion leaders) to arrange meetings with potential clients (groups).
    Prepare keynote messages for forums to promote the Pamoja banking value proposition.
    Manage inquiries on Pamoja banking at the branch and in the marketplace.

    Group Onboarding and Training:

    Identify and select qualifying groups from the market. 
    Support groups in registering with relevant government offices and obtaining KYC documents for account opening.
    Set up group structures, maintain records, and train group officials. o Conduct pre-registration and post-registration training for groups.
    Deliver training to group members at their convenience.

    Deposit Mobilization and Documentation:

    Enforce weekly savings contributions and ensure proper documentation at the group level (e.g., treasurer’s ledger, group minutes, passbooks).
    Mobilize deposits through weekly savings collections.

    Loan Processing and Compliance:

    Conduct business and home visits to verify borrowers’ ability to pay, collect financial information, and confirm securities pledged.
    Compile credit proposals for discussion at the Branch Credit Committee (BCC) and present group client requests for approval
    Onboard groups and group members in the IGLS system and generate relevant reports. 
    Initiate group loan requests and manage end-of-day postings in the IGLS system.
    Perform data cleanup of exited and dormant customers from the IGLS system.
    Ensure compliance with credit policies and train branch staff on any amendments in the Pamoja banking product offering.

    Portfolio and Relationship Management: 

    Manage and maintain the quality of the loan book through post-disbursement visits, weekly collection of savings and loan payments, and enforcing co-guarantee mechanisms in groups.
    Establish working group structures and enforce the five pillars of stable groups.
    Ensure timely loan approval and disbursement within SLAs. 

    Customer Recruitment and Segment Growth:

    Recruit new-to-bank customers and actualize segment partnership objectives to align with sector growth objectives.

    Qualifications

    Qualifications and Experience: 

    University degree in a Business-Related Course, Education, Social Sciences or Diploma in business related course.
    Overall C+ in KCSE and C+ in mathematics 
    4-5 Years’ experience
    Sales experience is an added advantage.
    Experience in micro finance industry is an added advantage.
    Experienced in project management; Monitoring and evaluation is an added advantage.
    Computer literacy with high command in Microsoft suite.

    Key Skills and Competencies:

    Exhibits an exceptional degree of ingenuity, creativity, and resourcefulness.
    Excellent business relationship management skills and business closure techniques.
    Ability to develop, plan, execute and implement according to laid business strategies.
    Excellent interpersonal skills and demonstrated conflicts resolution skills.
    Strong training /coaching skills
    Strong communication, presentation, and negotiation skills
    Strong analytical and problem-solving skills

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :