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  • Director Of HR Management 

Enforcement Officers 

Ward Administrator 

ECDE Teachers 

Radiographer 

Orthopedic Surgeon 

Assistant ECDE Teachers 

Enforcement Officers 

Customer Relations Officer 

Secretary County Public Service Board

    Director Of HR Management Enforcement Officers Ward Administrator ECDE Teachers Radiographer Orthopedic Surgeon Assistant ECDE Teachers Enforcement Officers Customer Relations Officer Secretary County Public Service Board

    The Kwale County Public Service Board is seeking to fill the following positions as indicated below:
    Job Responsibilities

    The Officer will be responsible to the County Secretary to the County Government of Kwale for planning, organization, co-ordination and administration of all human resource activities within the County
    Performing liaison duties with the County Secretary and the County Public Service Board implementation of human resource management policies, rules and regulations
    Analyzing the effectiveness of the human resource policies, rules and regulations.
    Advising the authorized officer on the delegated powers and ensuring their implementation;
    Maintaining professional human resource management standards in the County; vAdvising on succession management/human resource planning and utilization of human resources;
    Advising on career development; advising the County Government on general Government policies on human resource management; and
    Interpretation of Labour Laws and other statutes that impact on the human resource in a Department.
    Secretary to the County Human Resource Advisory Committee (CHRAC) meetings

    Requirements

    Served in the grade of Deputy Director of Human Resource Management or in a comparable and relevant in the Public Service for a minimum period of three (3) years.
    Masters degree in Human Resource Management/Industrial Relations/Public or Business Administration/
    Government or any other relevant qualification from a recognized institution; and
    Demonstrated a high degree of professional competence, administrative capabilities and initiative in the general organization and management of human resource and a thorough understanding of the relevant emerging practices/techniques.

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  • Finance Officer

    Finance Officer

    Duties And Accountabilities
    The Financial Officer’s primary responsibilities will include, but are not limited to the following activities:TechnicalCountry Focal Point:

    Serve as focal point for internal and external client inquiries at the country level and escalate them as needed.
    Provide country-related input to the Team Lead (TL) and the Manager to drive conversations with Country Management Units (CMUs) about country coordination within the assigned region.
    Interact with Team Task Leaders (TTLs) to follow up on financing and disbursement-related issues arising in project preparation; contact CMU and borrowers to advise on new financial products, loan instruments that could benefit project preparation and facilitate resolution of portfolio disbursement bottlenecks; facilitate conversation between CMU and Ministry of Finance (MoF) on debt service options (whenever new product or service emerges).
    Participate in regular meetings for TLs/ Finance Officers (FOs)/ Finance Analysts (FNs)/Manager to share insights across countries, and promote knowledge-sharing.
    Ensure Client Account plans and client interactions are entered into the Case Management system.

    Project Preparation

    For pipeline projects in assigned portfolio countries, provide support to task teams by reviewing project documents (Concept Notes, Appraisal Documents, Financing Agreements, etc.) and other sources of information, providing timely inputs and raising issues, which may have an impact on disbursement arrangements, or are unclear, and escalate to management any issues that require management action or support.
    Advise the task team on disbursement-related aspects of loans/credits/grants/TFs to ensure they are consistent with Bank policies and procedures and will adequately support project implementation with due regard for economy and efficiency.
    Prepare disbursement and financial information letters (DFIL), loan repayment terms and amortization schedules, and participate in project preparation meetings including technical discussions and negotiations.
    Review and clear project/program documents including, negotiation and board packages, in accordance with WFA standard procedures and applicable Bank policies.
    Setting up of the loan financing terms and loan data in the system (iLAP).
    Carry out the disbursement risk assessment of projects.
    Carry out the responsibilities in compliance with WFA’s control framework.
    Design and deliver capacity-building training (e.g. Disbursement Trainings), in coordination with FNs and the TLs.
    Deliver project preparation training and job shadowing initiatives for Finance Analysts (FN) to further develop FN’s ability to serve clients.
    Conduct quality assurance on the work done by FNs and provide input into the performance appraisal of the FNs.

    Project Implementation

    Manage highly complex Level 1 restructurings.
    Advise and resolve complex implementation issues.

    Relationships

    Participate in monthly meetings for FOs/FNs/Managers/TLs to generate and share insights across countries.
    Serve as a solution provider for advice to internal clients and external on preparation and implementation issues in the assigned countries.
    Partner with Legal, Financial Management and Procurement to provide cohesive approach to engaging with TTLs.
    Appropriately handle other tasks that may be assigned by WFATL’s management.

    Selection Criteria
    The candidate should meet the following criteria:

    Minimum Education: Either one or both of a Professional certification (fully qualified as CPA, ACCA, CA, CFA or equivalent); or a Master’s degree in Accounting, Finance or Business.
    Work Experience: At least 6 years of relevant experience in portfolio management, project operations accounting, auditing and/or contract management.
    Language Skills: Ability to communicate effectively, in writing and orally, in English. Ability to communicate effectively in French is desirable.
    Relevant knowledge of Generally Accepted Accounting Principles (GAAP), internal controls procedures and financial management.
    Knowledge and application of the Bank operational policies, including understanding the interaction between the Bank’s Operational Policies, Bank Procedures, and individual trust fund programs as they relate to disbursements.
    Ability to exercise professional judgment and appropriately interpret and apply operational policies, as they relate to disbursements.
    Knowledge of the Bank’s IBRD and IDA lending products and choices of repayment terms.
    Strong quantitative skills with superior attention to detail and numerical accuracy.
    Strong analytical and conceptual skills with demonstrated ability to interpret data, assess issues, develop sound conclusions, and formulate remedial measures.
    Ability to manage complex tasks, deal with rapidly shifting priorities, provide professional support to senior staff and deliver against ambitious deadlines.
    Capacity to work simultaneously, effectively and efficiently on a variety of diverse issues and tasks, independently adjusting priorities and achieving results with agreed objectives and deadlines.
    Ability to operate effectively in a matrix management environment.
    Strong client focus including good interpersonal, diplomatic and team building skills required for building and maintaining collaborative relationships.
    Willingness to travel on short-term assignments.

    Key Competencies
    The Preferred Candidate Must Demonstrate The Following Competencies

    Communication: communicate to effectively share and exchange information. Able to listen actively, obtain necessary input, share ideas, speak persuasively, and convey information in a clear, objective, and concise manner.
    Collaboration within teams and across boundaries: collaborate and work with others across and outside of the World Bank Group in order to achieve the best results for clients; maintain a WBG corporate mindset above an individual or team perspective.
    Willingness to work in different time zones – Given that the division is co-located in multiple cities in different time zones, candidates must be willing to work in different time zones especially the US EST time zone on an ‘as-needed’ basis.
    Leadership and innovation: take initiative, and be persistent in their drive for results; seek opportunities to improve and find innovative solutions to problems; inspire and encourage others to have a positive attitude and impact; be able to adapt to changing circumstances, and be bold to increase the Bank’s Group’s effectiveness.
    Smart decision making: balance the need for making empirically-based sound decisions with a sense of urgency by making quick, timely, and relevant decisions; be a good problem solvers.
    Client understanding and advising: strive to add value to clients in the business; understand the critical forces that shape clients’ needs.
    Results for clients: address the needs and challenges of clients; hold themselves accountable and take personal ownership for identifying and managing risks and delivering evidence-based results.
    Knowledge creation, application, and sharing: share their expertise; create and contribute to the WBG’s body of knowledge; and efficiently reflect and draw on lessons from colleagues; expand their professional networks in their areas of expertise.
    Broad business thinking: solicit information on WBG/VPU direction, goals and industry competitive environment to determine how own area can add value to the organization and to clients. Makes decisions and recommendations clearly linked to the organization’s strategy and financial goals.
    Project management: plans, organizes, monitors and controls projects and tasks using appropriate tools, methodologies and processes.
    Analytical thinking: able to breakdown raw information and undefined problems into specific, workable components that in-turn clearly identify the issues at hand. Make logical conclusions, anticipate obstacles and consider different approaches that are relevant to the decision making process.
    Policies and procedure: understand and apply relevant policies and procedures in executing responsibilities.
    Risks and controls: assess risks and maintain an effective and efficient internal control environment. Able to identify and assess risks, including identification of mitigating controls.
    Information technology and systems: utilize information technology to support business operations.

  • Pastry Chef

    Pastry Chef

    Reporting to the Executive Chef, the Pastry Chef’s main function is to plan, organize, control and direct the work of employees responsible for the preparation and presentation of a broad array of cakes, pastries, desserts, petits fours and breads which meet customer expectations.
    Villa Rosa KempinskiVilla Rosa Kempinski is a Five Star luxury hotel situated on Chiromo Road, the hotel is just a 5-minute drive to the city centre, and 20 km from Jomo Kenyatta International Airport.The hotel boasts of 200 stylishly-designed and tastefully-decorated rooms and suites spread on 10 floors, 5 themed restaurants, varied conference rooms plus Kempinski
    Key Responsibilities

    Supervise all employees in the Pastry/Bakery kitchen
    Create new pastry and dessert menus for all restaurant outlets and banquets, conduct tastings and presentations with photos and costing
    Assist the Executive Pastry Chef in establishing culinary standards specific for Pastry/Bakery which meets the need of the target market.
    Develop and maintain up-dated operations manuals for all food production and Stewarding sections and make recipes and maintain up- dated and accurate costing of all Pastry dishes prepared and sold in the Food and Beverage operation
    Supervise the Pastry kitchen staff in the preparation and presentation of all food items in accordance with the hotel’s food and beverage standards and standardized menu guidelines
    Inspect several times daily all food stores and refrigerated areas and suggest, where necessary, correct storage methods to comply with Health & Safety regulations, to avoid spoilage and ensure regular turnover of food items and give completed check lists to the Executive Pastry Chef.
    Check food preparation, individual costs, quality, quantity inventories and portion control on a daily basis
    Liaise with the Chief Steward in order to ensure high standards of cleanliness are maintained in all areas of the Pastry/Bakery kitchen, such as machinery and small kitchen equipment
    Plan the duty rosters on weekly basis.
    Ensure training needs analysis of the pastry staff is carried out and training programmes are designed and implemented to meet the needs
    Work with Executive Chef in the preparation and management of the department’s budget
    Assist in coordinating the preparation of the departmental annual budget
    Control and monitor departmental costs on an ongoing basis to ensure performance against budget
    Provide input for probation and formal performance appraisal discussions in line with company guidelines.
    Comply with all Kempinski company policies.
    Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines.
    Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly.
    Any other duties that may be delegated by the management through the Executive Chef

    Desired Skills & Qualifications

    High School or secondary diploma required
    Gastronomic education certificate or equivalent (apprenticeship/diploma/BA/Bsc)
    Minimum 4 years kitchen experience
    Minimum 3 years in a pastry kitchen role, preferably with a 5* Hotel chain
    International experience preferred
    Excellent written and verbal communication skills.
    Ability to identify and delegate tasks effectively.
    Excellent organizational and time management skills.
    Knowledgeable of food safety regulations.
    Computer literacy
    Good communication skills
    Ability to work and communicate in a multinational environment:
    Able to work in a fast paced environment and can multitask
    Ability to remain calm and composed under pressure

  • Business Analyst

    Business Analyst

    Job description
    Responsibilities & Requirements

    Experience in Business Requirement Gathering & Documentation for ERP Product / implementation.
    Should have Knowledge of Finance & Operational activities in Business execution.
    Should have Customer faced Experience.
    Should have analytical bent of mind to approach the solution in every possible manner.
    Should collaborate with teams, Customer and should be able to work independently.
    Should be able to deliver Post Implementation Level 1 Support to Customers. Able to coordinate & collaborate with Team (Level 3 Support Function) on Product Tickets.
    Passionate about Testing.
    Effectively manage multiple priorities whether associated with a single project or different tasks on different projects/enhancements.
    Excellent Communication Skills (written & verbal) and Presentation skills.
    Design business processes and procedures.
    Formally document findings and present proposed solutions to clients. Client documentation would include screen mock-ups, Use Cases and report mock-ups providing information relevant to filtering and aggregation.
    Experience in Pre-Sales / Sales Support engagements will be added advantage.
    Experience in working with ORION ERP will be added advantage.
    Person should be Kenyan Citizens.

  • Head of Sales and Distribution

    Head of Sales and Distribution

    Job description
    Role Overview
    The successful candidate will be responsible for managing the Go to Market and Sales Strategy for Equitel and EazzyPay Products and Services through effective management and coordination of market demand monitoring, planning and sales processes on time and within budget. This role will also entail establishing mutually beneficial strategic business relationships and partnerships in order to achieve the set revenue objectives.
    Key Duties & Responsibilities

    Evaluate market potential and formulate performance indicators for the different Equitel and EazzyPay revenue streams.
    Align the revenue indicators to the business revenue targets
    Develop monitoring and evaluation templates for revenue performance management.
    Develop and align revenue targets for each function in Finserve business unit to ensure achievement for the overall target.
    Identify strategic business partners and champion development of the relationships.
    Prospect and recruit new business partners aligned to the Finserve’s strategy and focus.
    Formulate and manage the implementation of business development plans for Finserve.
    Cross functional management and coordination of all activities within Finserve and the Bank in relation to activities being done with the business partners to ensure business growth
    Ensure all contracts are executed with Business partners prior to trading
    Define and agree the terminals implementation scope and translate this into requirements for the various portfolios.
    Development of the handset portfolio in line with Finserve’s strategic business direction.
    Management of the after sales support function and development of service level agreements to ensure adherence to quality standards for all terminals acquired by the business.
    Lead supplier negotiations with terminal vendors and third parties and get the best value for Finserve and provide view of handsets roadmap against business requirements.
    Champion the development and maintenance of effective and mutually beneficial relationships with different types of business channels.
    Develop prioritization tools for building relationships with key partners by ranking them. The 20% of highest potential clients to have 80% support, while the 80% to have 20% support.
    Ensure strict adherence to all contractual requirements in consultation with the Legal Business Partner.
    Ensure that the sales and business development team is adequately resourced to deliver against new business targets
    Prepare the GTM and Sales structure and align it within Finserve’s and Equity Group’s direction.
    Enforce desired organizational culture within the team
    Ensure highest level of integrity through reinforcing high ethical and compliance standards in the terminals acquisition, sales and distribution processes.
    Report on the business performance across all revenue streams.

    Critical Competencies

    Planning
    Implementing/Coordinating
    Motivating
    Problem Solving and Designing
    Assessing and Evaluating
    Integrating/Coding/Estimating
    Learning & Researching
    Influencing and Advising
    Writing /Drawing.

    Education Requirements

    Bachelors Degree in Sales and Marketing or a business management discipline
    10 years hands – on experience in Sales Management & Business Development in a highly competitive commercial environment
    5 Years’ experience in management
    Good understanding of the Kenyan market, subscriber preferences and subscriber trends
    Experience in learning technology, enterprise applications or testing marketplace.
    Have strong business/financial acumen with experience developing metrics and pricing and compensation programs.
    Good product intuition.
    Strong analytical skills with exceptional attention to detail.
    Good understanding of financial principles, understands financial ratios, can interpret standard financial statements
    Excellent contract negotiation experience and high rate at successfully closing deals
    Innovative, creative and resuls oriented
    Strong interpersonal and people skills
    A team worker with strong customer focus
    Strong communication/presentation skills
    Strong familiarity with business management
    Confident, self-assured, personable and presentable.
    Highly organized, conscientious and detail oriented

    If you meet the above requirements, please submit your application by attaching your detailed Curriculum Vitae.

  • After Sales Specialist

    After Sales Specialist

    Job description
    Why Sunculture?
    This is a highly rewarding role for a technically oriented professional eager to provide after sales customer support. If you are a data driven problem solver excited to build systems and improve Sunculture’s operational post sale support structure then this will be a perfect fit role. This role will quickly evolve into a leadership role offering a successful candidate a seat at the leadership table and an opportunity to influence company decisions, that will lead Sunculture towards their goal of making their mark upon the lives of farmers.
    Key Responsibilities:

    Communicate directly with Sunculture customers, providing technical inbound after sales support on product installation, maintenance or operational issues.
    Manage data logging to track customer issues and facilitate swift resolution collaboratively with internal departments.
    Collect, track, analyse, interpret & report on data findings to push for data-driven decision making & action.
    Manage decentralized personnel by working closely with these teams to onboard, train, mentor and provide support.
    Create procedural documentation for the customer support team eg: telephone scripts, FAQs etc
    Identify systemic product issues and leverage team expertise and problem solving tools to discover the root cause thereafter managing and implementing permanent solutions.
    Initiate systems building and process improvement efforts to support scaling and increase cost efficiency.
    Ensuring Net Promoter Score (NPS) is high through the delivery of top notch service – no issues are unresolved, timely after sales support.
    A day in the Life
    Follow up on customer issues to improve customer experience by understanding queries and offering practical solutions.
    Report weekly and monthly on end user ticket activity and trends to the leadership teams.
    Drive cross-functional teamwork to resolve customer tickets in a timely fashion.
    Serve as technology liaison for off-site teams (Field sales agents)
    Collaborate within a hard-working and familial work environment.

    Does this sound like you?

    Bachelor’s Degree minimum (ideally in a technical or engineering discipline)
    Minimum of 5-10 years of prior management/leadership experience in a similar position – managing decentralized teams and remote clients.
    Effective communication skills, including written, verbal, and listening skills. Shift between technical to non-technical language when handling teams & clients
    Great customer service skills capable of resolving customer service issues in a timely and efficient manner.
    A resourceful problem solver capable of ensuring customer incidents and requests are resolved in a timely fashion.
    A strong team manager with great people skills; able to build relationships with a focus of team winning.
    Strong analytical skills with strategic abilities and an entrepreneurial mindset.
    Must be proactive, self-disciplined, self-motivated and have a demonstrated ability to follow tasks through completion.
    Must be able to develop trust, respect, and confidence of coworkers and managers.
    Target focused Individual capable of meeting and exceeding after sales performance based goals.
    Advanced computer knowledge & skills including Microsoft Office and proficiency in data logging programs that utilize ticketing tracking systems.
    Must be able to work flexible hours and days.

  • SDM Engineer

    SDM Engineer

    Job description

    Identifies and solves proactively demanding problems and communicates them to key stakeholders. Participates as an expert in own technology area in customer projects. May support areas by participating in emergency and 24/7 duty. Is active in networking and knowledge sharing. Develops processes, tools and working methods.
    Act as a customer interface for advanced Care service delivery and project related deliveries. Work with large and / or complex projects or troubleshooting cases. Provide advanced technical support for queries (customer & internal), according to customer contract and internal support model.
    Provide advanced technical support for queries (customer & internal), according to customer contract and internal support model.
    Responsible as technical customer contact.
    Handles technical requests, provides understanding of customer’s network configuration, co-ordinates resolution delivery
    Consultancy type of activities Applies customer understanding in customer relationship building, .
    Lead and provide Expert Support service.
    Lead complex technical activities such a SW upgrades, technical audits and swaps.
    Project management duties (e.g. planning of a sub project or special Care projects, technical manager substitute, managing subcontractors).
    Lead & plan technical/customer system acceptance testing and feature testing
    On request perform
    Installation and/or commissioning and/or integration activities.
    Network expansion activities.
    Technical/customer acceptance testing
    Participate multivendor, IP and 3rd party activities (installation, integration, interface troubleshooting)
    Knowledge sharer role
    Technical guidance and support of other team members. Information sharing and competence transfer
    Promote actively re-use of knowledge, mentor role
    Share knowledge via discussion forums and expert community activities
    BSc Electronics Engineering, Computer Science, Electrical Engineering, Telecommunication or equivalent

    Technical Competence

    SDM/One-NDS/HLR-FE/EIR-FE/MNP/One-AAA/HSS
    Has excellent IP and Unix experience and skills
    Has excellent knowledge in network technologies, including TCP/IP, routing/switching, network security, Network Management, DNS, Radius, LDAP, 3GPP interfaces, etc.
    Has advanced troubleshooting skills. Can independently use network analyzers and tools to troubleshoot difficult network problems
    Has excellent knowledge of ATCA platform & NSN HP Line platform.

  • Medical Representative – Surgicals

    Medical Representative – Surgicals

    Our client in surgical consumables is urgently looking for sales people to sell their products to medical institutions and stockists. The ideal candidate requires the following qualifications:
    Qualifications

    Diploma/Degree in any field;
    2-5 Years’ experience in medical sales;
    Demonstrated track record of performance;
    Willingness to travel often.

  • Stores & Logistics Team Leader

    Stores & Logistics Team Leader

    The Stores and Logistics Team Leader will be responsible for overseeing production processes and coordinating stores operations whilst collaborating with other departments to ensure attainment of the company expectations and objectives. The position will be reporting to the Chief Operations Officer.
    Job Accountabilities

    Designing and implementing strategies to effectively manage stores, logistics and production functions
    Planning of production work for effective delivery of production orders
    Generating and submitting reports such as on dispatch, pending orders, logistics
    Coordinating dispatch and delivery logistics by establishing the appropriate route plans
    Ensuring overall coordination of the stores and production staff to ensure proper utilization of work time
    Doing periodical inspections of the stores, reporting on damaged items and taking appropriate actions
    Undertaking stock takes and conducting stock reconciliations whilst reporting on the same to the relevant authorities

    Qualifications

    A minimum of a Bachelor’s Degree in Supply Chain Management or a related field
    A Post Graduate Certification in Procurement or Supply Chain Management such as CIPS
    At least five (5) years experience in a similar or a related role
    Product knowledge in the hospitality industry
    Knowledge in quality management systems and related legislation such as OSHA, NEMA
    Proven team leadership skills