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  • Compliance and Finance Intern

    Compliance and Finance Intern

    Department: Finance / Compliance
    Direct hierarchy: Compliance Manager / Finance Officer
    Contract Duration: 6 Months
    Starting date: January 2018
    Background on ACTED
    Main objective:
    The main objective of the Compliance and Finance intern is to assist the ACTED Nairobi Compliance and Finance department with their operational tasks. This translates to ensure a proper and clean documentation of every project conducted by ACTED.
    Under the Compliance Department they will be mostly in charge of preparing internal and external audit
    Under the Finance Department they will be mostly in charge of the daily accounting management
    Responsibilities:

    Finance/ Administration

    Reporting on the debt follow-up and contract follow-up to the finance Officer
    Collecting the information on cash disbursement for the Nairobi Office
    Assisting performing the petty cash management
    Assisting elaborating the cash book for Nairobi
    Assisting the Finance Assistant and Finance Cashier in the monthly accounting through:
    Checking the finance documentation (expenses, advances….)
    Preparing the finance voucher
    Filling the voucher when necessary
    Assisting the Finance Assistant and Finance Cashier in the monthly accounting through:

    Compliance: FLAT internal procedures

    Assisting on a monthly basis the FLA-01 and help on the filling of the documentation per project per category.
    Assisting on a monthly basis the FLA-02 to ensure the accountability of the folders.
    Assisting on the collection and consolidation of the necessary documentation for the FLAT folders (with the help of each departments)
    Checking the FLAT folder to ensure they are complete.

    Compliance: Audit preparation

    Assisting the compliance manager and officer to prepare the upcoming external audit.
    Assisting the compliance manager and officer to perform internal audit when requested
    Implement the recommendation highlighted by the compliance manager of external auditors.
    Any other duty as may be requested by your supervisor.

    Others

    Upon request, travelling to base with a manager to participate on field mission.

    Subordination:
    The employee works under the functional subordination of the Compliance Manager and the Finance Officer.
    The global supervision will be in accordance with the Country Finance Manager
    Qualifications/Skills Required

    Bachelor degree in Accounting, Business Administration, Human Resource or a related field.
    A minimum of three years relevant experience, preferably in a similar position in an NGO.
    Deep and clear understanding of humanitarian principles and activities.
    Sound understanding/experience in financial processing and management
    Excellent skills in Microsoft Word, Outlook, and Excel.
    Strong organizational skills and meticulous attention to detail.
    Excellent interpersonal skills and demonstrated ability to establish effective work relations at all levels.
    Proven ability to prioritize tasks, meet deadlines and work with limited supervision, pro-active and a good team-player.
    High level of integrity and honesty.
    Fluency in Somali language is an added advantage

  • Project Officer – Emergency 

Training and Capacity Development Coordinator

    Project Officer – Emergency Training and Capacity Development Coordinator

    (Ref.2018/006)
    Department: Programs
    Band: 6
    Reports To: Emergency Project Coordinator
    Country/Location: Kenya/Mombasa
    Position Type: Fixed Term (4 months)
    Background:
    Kenya Drought Emergency Response and Recovery project (KDRRP) aim is to support to provide relief to extremely vulnerable families struggling with severe drought in Kenya’s most affected populations in Arid and Semi-arid counties: Kwale, Kilifi, Turkana, Samburu and Isiolo. Interventions concentrate on Pastoral/agro-pastoral livelihoods, WASH and natural resources management. KDRRP is a one year project funded by CRS private funds, LDS Charities and Margaret Cargill Foundation. CRS is implementing the project through four local partners and with close collaboration with the relevant county government departments and National Drought Management Authority.
    Job Summary:
    As a member of the KDRRP project team, you will monitor and report on all project activities in support of Catholic Relief Services’ (CRS) work serving the poor and vulnerable. Specifically, you will coordinate and monitor all emergency project activities within your assigned county (ies) in Kenya and ensure use of technically appropriate implementation approaches and reporting, consistent with the donor and CRS requirements. Your thorough and service-oriented approach will ensure that the project consistently applies best practices and constantly works towards improving the impact of its benefits to those we serve.
    Job Responsibilities:

    Coordinate CRS Kenya’s County Level Emergency Response programming in close collaboration with the Emergency Coordinator to ensure effective program management quality.
    Ensure program quality through development and implementation of periodic project reviews and learning, and local partner capacity enhancement.
    Support implementing partner program and MEAL staff officer to effectively implement the project
    Represent CRS and Emergency Project in all relevant county level coordination meetings
    Together with MEAL staff, ensure all emergency responses in Kenya comply with required MEAL policies and procedures i.e. project design, monitoring, evaluation, budgeting, accountability and learning.
    Coordinate and co-facilitate regular monitoring data interpretation to inform decisions and learning as provided in the emergency responses MEAL systems.
    Work with partner organizations to ensure financial reporting follows CRS partner standards and best practices.
    Closely manage county level activity budgets.
    Coordinate with the relevant county level NGO emergency actors to ensure effective targeting and implementation of the projects.

    Typical Background, Experience & Requirements:
    Education and Experience

    Degree in Agriculture, veterinary medicine, water engineering or related field
    5 years’ experience in drought response programs preferably in arid/ semi-arid and marginalized areas
    Demonstrated ability to work in partnership with local communities and County governments as appropriate.
    Ability to represent CRS at coordination meetings
    Excellent analytical, communication, and negotiation skills.
    Ability to prioritize multiple work demands in high-stress environments and work effectively and efficiently with minimal supervision.
    Advanced computer literacy and proficiency in Microsoft Office (MS Word, Excel, etc.).
    Professional proficiency English.

    Personal Skills

    Observation, active listening and analysis skills with ability to make sound judgment
    Good relationship management skills and the ability to work closely with local partners and community members
    Attention to details, accuracy and timeliness in executing assigned responsibilitiesProactive, results-oriented and service-oriented
    Emergency Competencies
    Communicates strategically under pressure
    Manages stress and complexity
    Actively promotes safety and security
    Manages and implements high-quality emergency programs

    Key Working Relationships:
    Internal:

    MEAL PO
    Emergency coordinator

    External:

    Project Implementing partners
    local and international NGOs,
    County government relevant departments
    Agency-wide Competencies (for all CRS Staff):
    These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
    Trusting Relationships
    Professional Growth
    Partnership
    Accountability

    Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

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  • Operations Manager

    Operations Manager

    NETWORK OF AFRICAN NATIONAL HUMAN RIGHTS INSTITUTIONS
    The Operations Manager is an exceptional, dynamic, self‐driven, team player with a
    unique hybrid of activism and leadership qualities. S/he has knowledge of and commitment to human rights principles, values and issues.
    The NANHRI Operations Manager will be the anchor person in the daily work of the Secretariat. It is a position for the ambitious manager who can work with donors at international level and programme details in the projects of our members all over Africa. This is a career opportunity if you want to train your management skills, develop your programme management of global donors and have the opportunity to gain experiences from international travels.
    S/he has extensive experience working on human rights issues preferably at the regional and international level as well as management of a diverse staff complement and preferably bilingual in French and English with excellent communication skills. S/he must be willing to undertake frequent travel regionally and internationally. The selected candidate will report to the Executive Director.
    The successful candidate will hold the following key responsibilities:
    PROGRAMME MANAGEMENT AND RESOURCE MOBILIZATION
    Provide technical and program management to ensure programs delivery, high quality outputs, with accuracy and consistency.
    Key duties

    Develop clear plans and strategies for program management to ensure effective implementation in line with NANHRI’s strategic goals and objectives and that respond to the needs and priorities of NANHRI members and stakeholders.
    Lead in proposal development for program growth.
    Disseminate program information by preparing timely and regular program reports for the Executive Director.
    Develop and lead research and advocacy activities integrated in the overall program.
    Develop and maintain solid working relationships with relevant stakeholders to ensure ownership and delivery of project results.
    Prepare materials and conduct training and human rights awareness raising projects.
    Ensure monitoring and evaluation frameworks are in place for data collection to evaluate project outcomes.
    Manage projects resources to ensure proper utilization of funds and accountability, ensuring compliance with financial and procurement regulations.

    TEAM MANAGEMENT
    Key duties

    Manage, supervise and motivate team members and influence them to take positive action and accountability for their assigned work.
    Manage staff development through performance based management and leadership.
    Supervise the quality of work assigned to officers and consultants.

    REQUIREMENTS
    Professional Qualifications
    Master’s degree in international law, human rights, development studies, social sciences or other relevant field.
    Relevant experience

    A minimum of five (5) years’ experience in working on human rights issues with extensive knowledge of the International and African human rights systems
    Experience in coordinating national or regional human rights networks or coalitions
    Demonstrated expertise in successful resource mobilisation.
    Experience in managing staff and teambuilding.
    Working knowledge of programme/Project management software is an advantage

    Key Skills

    Thorough understanding of project/Programme management techniques and methods
    Ability to work effectively within a team
    Excellent analytical, conceptual, writing and editing skills and use of computer software
    Excellent communication and advocacy skills. Knowledge of communication tools will be an asset
    Outstanding management and organisational skills
    Excellent knowledge of MS Office, especially Word, Excel and Power Point Fluent in English and knowledge of French is desirable

    We offer:
    Salary commensurate with qualifications and experience will be offered for a 1 year contract. The contract may be extended at the end of the contract term, pending successful donor applications.
    An opportunity to develop your management skills in practice and through informal and formal trainings.
    An opportunity to gain an international profile in a job that requires travels up to 90 days a year.

  • Investment Manager Agrofinance

    Investment Manager Agrofinance

    Job description
    The person will be based out of the Nairobi office.
    Assignments

    Identify investment debt prospects in Africa in the agro value chain and with a special focus towards companies or association related to smallholder’s farmers.
    Lead the due diligence of possible prospects with the purpose of preparing an investment proposal to the investment committee.
    Lead the negotiations of investment conditions looking forward in obtaining the best return on investment for the funds.
    Present and defend proposals before the investment committees to obtain its approval.
    Lead the closing of transactions, together with the legal area (contracts), to assure that the conditions agreed are included in the documents.
    Lead the investment monitoring in order to assure quality in the investment portfolio and the credit repayment.
    Monitor the investment debt pipeline in order to assure the execution of the portfolio goals.

    Requirements

    Master´s degree in finance or economics with specialty in agro or Agronomist with special degree in finance
    Technical domain of debt / loan investment; bilingual in English & French, other languages such as Portuguese would be an advantage ; good IT user skills ( excellent knowledge of MS Office)
    3 to 5 years of experience in working in the agricultural value chain ideally in investments and/or Technical assistance. Deep knowledge of the African agriculture context.

  • Business Architect

    Business Architect

    Main purpose of the job:
    The successful candidate will be responsible for implementing and supporting continuous global process improvements and optimization, as well as technology innovation & updates focused on increasing business capabilities, with an important focus on better serving our Customers, providing greater data accuracy and reporting, and helping to create globally aligned, leaner human centered design processes in our organization. Partnering with business stakeholders.
    Key Responsibilities:

    Leverage strong understanding of business processes and information management to deliver optimization and transformation aligned to business strategic goals.
    Focus on value propositions that generate revenue, improve customer satisfaction, increase productivity and reduce operating costs by evangelizing enterprise thinking and solutions and aligning priorities
    Envision the future. Help the business stakeholders understand how their work will need to change to support the future.
    Acquire a deep understanding of end-to-end cross-functional business processes and interdependencies of people and organizations.
    Learn the agriculture industry.
    Engage actively in global process standardization and ensure global alignment. Facilitate design sessions.
    Lead, together with global teams, the definition, design and deployment of process transformation and solutions enabled by IT
    Proactively identify process improvement and risk aversion working with global process owners/stewards.
    Propose, plan, design, test, train and deploy IT solutions supporting the strategic, transformational direction.
    Lead, together with global team, the evaluation and confirmation of solutions and process changes.
    Support current EMEA sites and applications including transactional integrity, data and content quality and interfaces.
    Proactively influence and esscalate to enable successful resolution of system and integration issues.
    Ensure the compliance and documentation within the respective area of responsibility.
    Comply with data privacy and protection regulations.
    Ensure that master data quality is maintained by following master data processes and controls and that these are updated as a result of any business changes.

    General Competencies:

    Business Acumen: Demonstrates understanding of business operations and the organizational levers (systems, processes, departments, functions) that impact business results; uses knowledge of business operations to contribute to improved user experience as well as effective business tactics.
    Enterprise Thinking: Makes decisions that are informed by an awareness of global organizational impact and strategy; Identifies and delivers on opportunities to drive value through improved alignment across business functions.
    Innovation: Creates novel solutions with measurable value to the organization; integrates information from diverse sources to generate ideas for innovation; experiments with new ways to solve work problems; seizes opportunities that result in unique and differentiated solutions.
    IT Technical Expertise: Demonstrates the technical skill and knowledge needed to be successful in area of practice within information technology; keeps up with current developments and trends in the field of information technology; applies knowledge of information technology to contribute to the success of the business.
    Digital Acumen: Understands and applies digital technology; embraces digital technology as a way to positively impact business processes and results; provokes insights that encourage decision makers to adopt new digital technologies; develops processes that utilize digital technology.

    Qualifications and experience:

    A Bachelor’s degree in an IT related field.
    Minimum 8 years of experience and proven track record of implementing multi-country, customer-facing, operational processes and IT solutions.
    Comprehensive CRM background.
    SAP Experience a Must
    Comprehensive Digital (Web, Mobile, Social, Analytics) background required for Digital Marketing candidate.
    Ability to dig deep and understand operational issues and propose improvements.
    Demonstrated effectiveness in facilitating discovery and design sessions to define complex business requirements in sufficient technical detail to solve key business issues.
    Ability to leverage state of the art technology and solutions in an “always-on” digital world.
    Understanding of how to measure success through KPI’s and Analytics

    Available for minimal travel for training and building relationships with other teams

    Join our global team where your contribution will make a real difference
    We are looking for enthusiastic and committed candidates. Placements will be made in line with Monsanto’s Employment Equity Policy.

  • Documentation Officer

    Documentation Officer

    Purpose Of The Position
    To facilitate the Accounts department in maintaining proper record keeping, bank correspondence, banking services and transportation of finance staff. Responsible for issuing of cheques to suppliers and retrieving sampled audit documents.
    Major Responsibilities

    Safe keeping of all documents generated in the three departments of Finance, Accounts and Grants.
    Receive all documents in a sequential manner on a daily basis
    Serialise the files
    File the documents
    Move the documents in a safe custody. Here they will be readily available for reviews when requested.

    Receive all supplier cheques delivered from the bank and ensuring that they are kept under key & lock

    Inform the vendors and staff to collect their cheques upon receipt
    Issue cheques to the rightful owners only
    Make sure all the cheques collected are signed for

    Deliver all correspondences to either banks or other business partners as required

    Make all deliveries as required by the office to rightful owners
    Make sure there is evidence of delivery by having our copies signed or stamped.

    Facilitate the office in cheque cashing and depositing .for our petty cash.

    Facilitating movement of payments vouchers between the different bank signatories

    Facilitate sale of tenders

    Cheques and cash received from tender sales are deposited to the organisations account immediately.
    Receipting all the tender sales

    Proper maintenance of the vehicle by making sure that it is clean and always serviced on time

    Make sure the vehicle is taken to Toyota Kenya to be serviced on time
    make sure the vehicle is always clean and has fuel at any given time
    Ensure the vehicle is repaired when it has mechanical problem

    Facilitate the organization in remitting PAYE and WITHHOLDING tax deductions on time

    Retrieve the PAYE and WT payment supporting documents
    Make copies or scan then hand them to the paying unit for payment unit.
    Submit returns KRA on or before 9th of the following month(PAYEE) and WITHOLDINGTAX on or before 20th of the following month

    Document retrieval for reviews

    Facilitate all the staff that may have discrepancies in either their payments or suppliers by availing the documents for verification.

    Facilitate both the internal and the external auditors with any documents sampled for review upon request

    All the documents are always assembled ,recorded and handed over to the respective auditors for review
    After review they are verified before they are filed again

    Facilitating staff to field visits

    Ready to facilitate finance staff who may want to visit any field office in any part of the country

    Invoicing of other partners

    Assembling, making copies or scanning documents that are needed for -invoicing other partners or staff.

    Other Competencies/Attributes

    Demonstrates well-developed interpersonal skills, excellent communication skills, both verbal and written, as well as negotiation skills
    Must adhere to set security standards
    Ensure a gender perspective in the scope of work
    Perform other duties as required.
    Strong leadership and demonstrated ability to work independently and within a team, prioritize tasks and manage multiple activities with attention to detail, meeting tight deadlines under pressure.

    Qualifications:
    Education/Knowledge/Technical Skills and Experience
    The following may be acquired through a combination of formal or self-education, prior experience or on-the-job training:

    A Degree in Records Management, Business Administration or a related study.
    Must demonstrate hands on experience of filling/documentation and familiarity with the various filling systems.
    A minimum of 2 years work experience in records management or related administrative roles
    Holders of driving license (BCE) certificate and certificate of good conduct.
    Holders of AA Certificate of competence desired
    Past experience in accounting computer packages, especially sun system
    Experience working in grant related programs.
    Experience on defensive driving and similar work experience in a large organization will have added advantage.
    Good interpersonal skills and a team player

    Working Environment / Conditions

    Work environment: Office-based with
    Travel: 10% domestic/international travel required

  • Business Education Trainer 

Professional Guidance Counselor

    Business Education Trainer Professional Guidance Counselor

    Department: Girls’ Empowerment Project (GEP)
    Reports to :GEP Associate Program Director
    Terms: 11 months, full-time
    Core Responsibilities

    Provide vision, leadership, and strategic direction for strengthening current curricula or launching new vocational training courses
    Assess and strengthen existing business and financial literacy curricula within the GEP
    Develop and oversee the implementation of new curriculum in partnership with GEP Teacher and Professional Guidance Counsellor
    Work with the Professional Guidance Counselor and SGBV Outreach Leads to create a new Business Ambassador Group (BAG) amongst GEP students and Maisha Collective members
    Create opportunities for BAG to interface with the Women’s Ambassador Groups to share best practices and learn from the community
    Conduct two site visits with BAG members to see local businesses and applications of vocational training skills
    Prepare weekly and monthly project progress reports
    Regularly liaise with and update Kenya and US staff
    Ensure all engaged refugee girls develop transferrable business and leadership skills that will support their livelihoods after leaving Heshima Kenya programs
    Serve as a mentor for the young refugee women of Heshima Kenya

    Qualifications:

    First degree in Business Management, or other business related field, with 5+ years of experience in developing and managing educational and business programs for youth
    Work experience with institutions or organizations running similar initiatives
    Skilled in program implementation and execution
    Ability to work with people of diverse culture from the greater East African countries and the great Lake Region
    Right skills and approaches of working with most vulnerable groups and especially young girls and women
    Excellent oral and written communication and organizational skills
    Strong working knowledge of Microsoft Office, including Excel and Skype
    Passion for and understanding of the unique needs of vulnerable refugee populations
    Must be a Kenyan citizen and have a Certificate of Good Conduct

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  • Country AME Manager

    Country AME Manager

    Department: Appraisal, Monitoring & Evaluation Unit (AMEU)**
    Direct hierarchy: Country Director
    Contract Type: Fixed
    Location: Nairobi Kenya.
    Starting date: January 2018
    AMEU ROLE:
    AMEU is an independent unit dedicated to improving the relevance, quality and accountability of ACTED’s programmes by facilitating Project Cycle Management and conducting research and assessments to inform and influence policy and practice. By actively promoting research, learning and the implementation of best practices, AMEU aims to promote commitment to quality within ACTED.
    Specifically AMEU supports the effective design and implementation of ACTED’s interventions by:

    conducting research and project-related assessments;
    developing and promoting the use of information and data management systems;
    facilitating information-sharing and the translation of lessons learned into improved practice;
    Ensuring that research is effectively linked to good programme design and implementation in order to bring about changes in policy and practice.
    Ensuring a functional complaints response and feedback mechanism to promote programme related accountability
    Supporting in proposal development and programme quality and accountability

    Main Objective
    AME Manager’s main role is to directly manage all AMEU Team in the field bases in order to ensure effective implementation of all AME functions at the field level. With the support of the Country Director,s/he will also oversee design and implementation of all appraisal, monitoring and evaluation (AME) functions for the mission program.
    Responsibilities:
    Oversee the AMEU Department in Somalia

    Ensure the independence, neutrality and quality of work of the AMEU department activities in Somalia, including advising on strategy, problem solving and reporting issues.
    Direct management of all field based AMEU teams (Officers or AMEU field focal points and Accountability officers) and indirect line management of AMEU assistants.
    Management of workplans, daily follow ups, AMEU Team outputs and inputs to as needed to proposal ad project development with the PDD team.
    Support the delivery of finalized high quality AME related reports
    Collaboration with the finance, human resource and logistics teams for AMEU department needs and monthly planning of activities.

    Development of AME project monitoring and evaluation plans, data collection tools and methodologies

    Design AME methodologies, terms of reference (TORs) and data collection tools to monitoring progress and outcomes of ACTEDs projects (including for verification of beneficiaries, baseline surveys, needs assessments, monitoring and project evaluations);
    Ensure that monitoring and evaluation activities are in-line with expected project goals, objectives and measure the defined indicators;
    Collaborate with Field Coordination, Programme Development Department and Implementing Partners to design logical frameworks and indicator collection plans;
    Work closely with the GIS team, Programme Development Department and Implementing Partners in order to provide useful information for mapping and project reporting, as necessary;
    Liaise with partner/collaborating organizations for AME activities, as required.

    Facilitate the collection of accurate, reliable and useful data for project implementation and development**

    Plan and conduct field-level data collection, at different stages of the project to support project cycle management;
    Ensure that monitoring activities are based on project indicators to ensure that the project meets its goals and objectives;
    Conduct pre-testing and provide critical feedback and modifications of the design and provide translation of these tools and methodologies where necessary.
    Develop and conduct training for AMEU staff and enumerators to implement activities effectively, including training on objectives, methods and tools required for AMEU activities;
    Provide field supervision and plan logistical arrangements for conducting AMEU activities;
    Communicate regularly to the AMEU Team on the implementation progress of field missions;
    Ensure accurate/reliable information is collected by checking questionnaires and ensuring all team members are clear on the TOR and methods used;
    Conduct data collection using qualitative and quantitative methods and secondary data (reports, government statistics etc);
    Supervision of data entry and conduct data checking/cleaning for quantitative and qualitative data when necessary;
    Ensure that AMEU information is stored and managed effectively and confidentiality is maintained in accordance with ACTED procedures.

    Coordinate with the ACTED Data Analyst on quantitative and qualitative analysis and write timely and useful reports for programme development, management and implementation

    Coordinate the analysis of quantitative data, including preparing cross-tabulations, graphs and statistical analysis when required;
    Conduct qualitative analysis including writing up field-notes and use different methods to improve programme implementation, such as SWOT analysis, Problem-Solution tree, etc.
    Facilitate field team debriefing sessions;
    Write AME reports and memos on AME activities in English;
    Facilitate quick and accurate reporting of monitoring result to ensure that ACTED, donors and other organizations can build upon successes and lessons learnt during the programme.

    Management of AME team in Somalia and external relationships under his/her responsibility

    Frequently communicate with Capital AMEU Officers on most matters, keeping the CD informed;
    Daily supervision of AME team including development of work plans;
    Manage the AME activities for the mission
    Support the training of AME staff;
    Communicate weekly with field AME Team to coordinate monitoring schedules – requiring approval for all technical matters;
    Communicate daily with respective Heads of Office requiring approval for all administrative, financial and logistical matters;
    Complete a monthly AME Reports
    Work with management and support staff to comply with ACTED rules and procedures;
    Completing any other additional duties and tasks, in accordance with the functions and duties of the AMEU as requested by the line manager

    Beneficiary Accountability and Management of Complaints Response Mechanism

    Responsible for overseeing recording, sharing, following up and consolidating complaints / feedback about ACTED’s interventions, and ensuring community feedback is fed back into the project cycle management.
    Develop guidelines and provide technical support to the programme team and partners to design, implement, and monitor accountability strategy and mechanisms.
    Working closely with field program teams, area coordination and AMEU area referent.
    Providing useful and constructive information to target communities about ACTED’s programmes.
    Conduct brainstormings, trainings and workshops with program teams on a regular basis, including an orientation at the beginning of each new project, to ensure that they are aware of the processes and procedures of accountability mechanisms.
    Providing monthly analytical reports and recommendations to programme teams / coordination on the basis of complaints and feedback received from target communities.
    Ensuring that urgent and sensitive complaints are addressed in a timely and appropriate manner.
    Ensure the confidentiality of complaints data is respected, and this information is not shared with any irrelevant staff members or external person / organization.

    Learning

    Support the relevant staff in conducting learning reviews as per standards.
    Support the project team and partners in extracting lessons learnt and good practices, and documenting case studies which demonstrate qualitative and quantitative changes over the period.
    Organize events in order to share relevant learnings and findings with country team, project teams, partners and stakeholders in appropriate format to ensure the whole programme benefits from and applies the learning.

    Subordination:

    The AME Manager is under the direct supervision and the technical and functional subordination of the Country Director

    Qualifications/Skills/Profile Required

    A masters /Bachelor’s Degree in Sociology, Community Development, WASH, Rural Livelihoods or related field.
    Extensive experience of social research methods to conduct monitoring and evaluation for humanitarian and development initiatives/interventions. Knowledge and experience of participatory rural appraisal methods an asset.
    Excellent analytical skills in order to interpret qualitative and quantitative data and discern useful recommendations for programme implementation and development.
    Statistical analysis and IT skills, including use of SPSS and Excel for data analysis;
    At least 3 years of work experience in a similar field; former experience with humanitarian organizations is an asset.
    Good English communications skills (both oral and written) and ability to travel to Kenya and other Somalia bases where ACTED is operational.
    Strong team player of high integrity, pleasant personality, ability to work under least supervision and meet strict deadlines.
    Computer literate and with excellent IT Knowledge.
    Strong people management and leadership skills.

  • Deputy Director Social Marketing

    Deputy Director Social Marketing

    This post reports to the Country Director and is part of the team of Deputy Directors called SMT (senior management team). The purpose of the post is to lead a team of detailers to expand the distribution and coverage of MSK’s product portfolio, focusing on misoprostol, mifepristone and MA Combi pack. the team responsible for Commercial and Marketing strategies that enable the identification and exploitation of opportunities that raise demand for our services while increasing impact and realizing a surplus that can be used to fund further program work across the full range of MSK services and all channels.
    The team comprises staff focused on the creation of demand and sales of Pharmaceutical and other family planning products that assist in reducing unsafe abortion and increasing brand recognition and market-share.
    Key Responsibilities

    Leading a team of medical detailers nationally, this post has four key responsibilities with related deliverables:
    Develop and implement strategies for the distribution and coverage of MSK’s pharmaceutical and social marketing product portfolio.
    Increase awareness and demand of misoprostol, mifepristone and MA among pharmacies, clinic staff, and providers.
    Develop an empowered and effective team performing at the best of the ability of the individuals and collectively while developing talent for the future
    Surplus generated and impact achieved through high quality marketing of pharmaceutical and family planning products
    Develop and implement strategies for the distribution and coverage of MSK’s pharmaceutical and social marketing product portfolio.
    Develop the management of the pharma and social marketing product sales and distribution system and team
    Oversee the management of stock
    Facilitate the development of annual marketing and operations, sales and distribution plan
    Manage product coverage data analysis and research

    Activities include:

    Mapping of pharmacies nationally
    Development of optimal distribution and sales system

    Increase awareness and demand of misoprostol, mifepristone and MA among pharmacies, clinic staff, and providers.
    Facilitate the development of marketing strategies that result in increased demand for miso, mife and MA
    Ensure medical detailers are trained as trainers on communication strategies for miso, mife and MA, who will conduct medical detailing, seminars and training for pharmacy staff, clinic staff and providers
    Conduct product market share data analysis and research
    Manage research on pharmacy staff knowledge on miso, mife and MA through mystery client surveys

    Develop an empowered and effective team performing at the best of the ability of the individuals and collectively while developing talent for the future

    Clear and inspirational leadership to create a mutually supportive, motivated and trusted team
    Development of team and individual workplans
    Day to day management and supervision for excellent planning and accountability across the team and with external teams
    Individual performance management through OGSMs to nurture skills and address weakness
    Team talent development
    Budget oversight and management of social marketing department activities .

    Surplus generated and impact achieved through high quality marketing of pharmaceutical and family planning products

    Annual business plan targets developed for social marketing income and surplus
    Monthly monitoring of progress against targets
    Review pricing structure by product annually
    Research and bring new products to add to MSK’s product portfolio ion

    Knowledge Skills and Attitudes
    Qualifications:

    Bachelors degrees in Business Management, Marketing, Pharmaceuticals, Commerce or any other relevant discipline
    Strong knowledge base of the private health sector and end to end sales and marketing techniques

    Skills/Experience:

    Strong pharmaceutical sales and distribution experience
    10 years’ work experience, 5 of which should be in the NGO sector
    Highly systematic with a strong sales drive and an ability to let others perform well
    Able to create an overview of department performance and expectations through clear decision-making
    Clear and unequivocal attitude to target setting and work production supported by effective system
    A proven leader with ability to delegate responsibility and manage the performance of others to clear targets
    Strong team builder able to create a mutual sense of responsibility across the team and address strengths and weaknesses of individuals
    Willingness to take decisions on hiring and firing
    Proven communication and supervisory sills to develop skills through coaching, mentoring and sometimes training
    Budget management

    Proven knowledge and experience of the range of services MSK delivers and specific knowledge of the technical requirements to achieve quality
    This means decision-making skills are vital for the sales manager.

    Attitude / Motivation:

    Successful performance at MSK is not simply defined in terms of ‘what’ people achieve, but equally is about ‘how’ people go about their jobs and the impact that they have on others. There are 13 key behaviours that MSK encourages in all employees and they are defined below:

    Passion and courage: Demonstrating passion for MSK’s vision and mission, and demonstrating courage in achieving that mission
    Integrity: Demonstrating exceptional level of integrity and zero tolerance to fraud and bribery
    Initiative:

    Thinking ahead and taking action to make the most of opportunities by finding the optimum solution
    In this role, you must be alert to strategic programme opportunities and threats and take action to use them
    You will take initiative with your team and across the CMT to realise efficiencies and impact

    Innovative:

    Thinking creatively so that ideas generated create a positive outcome
    In this role creativity will be needed to realise new sources of funds and new ways of creating CYPs

    Effective Communication:

    Communicating through active listening and good questioning techniques, using appropriate body language, ensuring information is clear and concise.
    In this role your team will feel listened to, well informed, know what they should be doing through the efficient use of management time

    Team Player:

    Working as part of a team by being supportive, flexible and showing respect for each other
    Responsive Being responsive to changing priorities and demands
    Your plan will be clearly made out and changes will be agreed and reported regularly and on time

    Working Efficiently:

    Planning, prioritising and organising work to ensure work is accurate and deadlines are met
    As part of the CMT and in order to meet the needs of contractual obligations to investers/donors your work will be clear accountable and effective

    Sharing Information:

    Sharing information and knowledge whilst maintaining confidentiality
    Timely action will be taken on information regarding your areas of responsibility

    Focus on Learning:

    Taking responsibility for keeping knowledge and skills updated and for seeking opportunities to develop further
    This postholder must actively seek knowledge that can be shared and keep the teams up to date on latest views

    Commitment: Awareness and understanding of goals, vision and values and how your role impacts on this and going the extra mile to meet role requirements
    Driven:

    Drive and determination to deliver results
    Regular reporting will indicate ability to conceive, design and deliver on results

    Accountable: Taking responsibility for appropriate decisions that you make, and the actions and behaviour you demonstrate
    Embracing Change: Openness to embracing change within the organisation and being able to adjust plans/activities accordingly
    Motivated: Motivation towards achieving quality results to maximise potential

  • Mid-term Evaluation Consultant

    Mid-term Evaluation Consultant

    TERMS OF REFERENCE
    Location: Kenya, Dadaab refugee complex and Nairobi
    Starting date: 15.01.2018
    Duration of the field mission: 21 days
    Time dedicated to the desk review and to the writing of the report:?
    Under responsibility of: Marie Joron, Country Representative
    HQ follow-up: Rolland Gueneau and Alessandra Tomirotti
    Funding Sources for the evaluation: BPRM
    PRESENTATION OF THE PROJECT TO BE EVALUATED
    Title: Transferring enhanced child protective capacities to children and caregivers of Hagadera camp in preparation for eventual voluntary repatriation Start: 23rd May 2017 Duration: 12 months Total budget: 1,200,000 USD Stakeholders,
    Donors : BPRM, UNICEF and UNHCR
    INGOs partners : Save the Children (SCI), IRC, DRC
    Local authorities: host communities leaders, refugee representatives, RAS (Refugee Affairs Secretary)
    Project beneficiaries : Hagadera camp population, local host villagers
    General and specific objectives: The children of Hagadera camp are free from harm within the camp through enhanced participation and agency of children and caregivers.

    Specific Objective 1: Protection Preparation for Return: To increase the child protective capacities of 30,000 parents/caregivers at section level in Hagadera camp in view of ongoing VolRep and intended camp closure, by May 2018.
    Specific Objective 2: Response for Enhanced Resilience: To provide immediate and urgent comprehensive support to current and emerging child protection needs for 5,000 children in Hagadera camp through BIDs, referrals, counseling, case management, and structured recreation, by May 2018.
    Specific Objective 3: Participation and Advocacy: To strengthen the engagement and participation of 20,000 children, with a focus on 8,920 adolescent boys and girls in Hagadera camp in their own protection through targeted trainings and community participation, by May 2018.
    Target population of the project: 60,000 refugees as direct beneficiaries – 65,000 indirect beneficiaries
    Objectives, expected results and activities of the project: see BPRM proposal in annex 1 and Q2 interim Report in annex 2 for the update on activities and results achieved during the first 6 months of the project
    System of monitoring evaluation forecasted in the project documents: 8 weeks final evaluation (changed to be separated as mid-term and final evaluation), quarterly reports and monthly update of the internal monitoring tool (see annex 6).

    GENERAL OBJECTIVE OF THE EVALUATION

    Half way through its implementation, assess the project and provide recommendation to propose next project activities with a more accurate and sustainable response.
    The will of making an evaluation in January / February 2018 is to have a clear external view of the achievement of the present activities and recommendations on how Tdh could improve their relevance, efficiency, impact, effectiveness and sustainability for the next project.
    In another hand the context of implementation is very specific (camp consolidation, reduction of funds, Voluntary Repatriation vs local socio-economic integration, host communities’ anger and frustration) and a specific strategy has to be developed.

    SPECIFIC OBJECTIVES OF THE EVALUATION

    Objective 1: mid-term evaluation of the project
    Result 1: The project activities are evaluated trough the following criteria relevance, effectiveness, efficiency, sustainability and midterm impact (definitions in annex 3) .
    Result 2: Recommendations for improving each of the criteria are shared
    Result 3: A suggested action plan corresponding to each recommendation is included in the evaluation report.
    Objective 2: evaluation of the delegation propositions for the strategic orientation of the next project to be submitted to BPRM in March 2018.
    Result 1: Recommendations for the strategic orientation of the next project are made
    Result 2: A logical framework for the next project is proposed
    Questions to be answered by the evaluation (with explanations and recommendations for possible adjustments):

    Relevance

    Was a clear rationale provided for the selected intervention activities?
    Were the design of the intervention (logical framework) and its objectives relevant to the context and to the needs of the target beneficiaries?
    To what extent are the services provided within the framework of the intervention able to address the real needs of the beneficiaries?

    Effectiveness

    Is the intervention being implemented according to plan? If not, why and what is done about it
    To what extent are the objectives likely to be achieved?

    Efficiency

    Does the implementation of the intervention make effective use of time and resources (financial, human) to achieve results?
    Is the project implemented in the most efficient way compared to alternatives?

    Impact:

    Have any negative impacts (mid or long term) been observed or foreseen?
    What real difference have the activities made to the beneficiaries?

    Sustainability:
    Considering the specific context and the limited factors, to which extend sustainability can be integrated in the project actions?
    METHODOLOGY

    The evaluation process will be divided in 2 parts linked to the two objectives. The major part of the evaluation will be dedicated to the Objective1 (15 days) and 5 days for the Objective 2.
    Overall evaluation approach and data collection methods proposed:
    Preparation phase: Secondary data review, briefing with Tdh personnel at headquarter and at Nairobi, meeting key stakeholders in the capital, writing an inception report for evaluation stating the sources of information, tools for collection. The methodological proposition of evaluation must allow a mutual understanding between the Tdh teams and the consultant, regarding the objectives, scope, time and expected results of the evaluation.
    Field phase (Dadaab and Hagadera camp): Meeting key stakeholders, especially local authorities, refugee representatives, beneficiaries and other relevant people (from IRC, SCI, DRC, UNHCR, RAS etc) using individual questionnaire and Focus Group Discussions (FGD).
    Analysis and debriefing phase: The results and preliminary conclusions will be presented to the Tdh teams and partners (UNHCR, BPRM representatives for instance) at field level. A debriefing in the capital and headquarter will be organized (if necessary via Skype) to discuss the results and the recommendations.

    DELIVERABLES

    Writing of a report in English including:
    One executive summary (3-4 pages max)
    One narrative report (max 30 pages)
    One table with the main conclusions and recommendations (separate short, medium and long term) and the lessons learned.
    A section of the report on recommendations for the next project including a draft logical framework
    Technical appendices containing the technical details of the evaluations as well as the terms of reference, the questionnaire models, check list and canvas interviews, potential tables or graphs, references and other sources, people and institutions contacted, a Power Point presentation of the results.

    The following documents will be delivered before the departure from the delegation: recommendation table, main recommendations for the next project and draft logical framework.
    A first draft will be provided 5 days after the end of the field visit and final version 5 days after Tdh feedbacks.
    DURATION AND DATES
    3 weeks, from 5th to 25th February 2018
    BUDGET
    Indicative fees: 200 USD/day, with accommodation, professional travel and other logistic costs covered by Tdh. Tdh does not provide or arrange life and health insurance coverage for consultants.
    PROFILE OF THE CONSULTANT

    Minimum 5 years proven experience in relief/development project evaluation
    Preferably he/she should have a broad working experience in refugee camp context, in Kenya and in Dadaab is a plus
    Experience in collaborating with government officials, representatives of bilateral aid agencies, UN agencies, and other international institutions.
    Fluent English and good writing skills (the report should be in English)
    Swahili and Somali an asset
    Previous experience working with a child protection organisation is compulsory, preferably with Tdh
    He/she will conduct his or her duties in respect of the Charter of Terre des hommes and the Tdh Child Safeguarding Policy.
    Tdh expects that its contractors’ professional conduct reflects proper behaviour in accordance with local culture and traditions. The incumbent assures the moral protection of the name of Tdh and defends in all circumstances the interests of the movement.
    Tdh intervenes without any affiliation for politics, religion or financial profit. He/she will direct his or her activities and engagements without preoccupation of political, racial or religious affiliation.

    PROCEDURES AND LOGISTICS

    The consultant shall commit to respect Tdh’s Risk Management Policies including: Child Safeguarding Policy, Safety and Security Policy and Anti-Fraud/Corruption Policy, Whistle Blowing Policy. The consultant immediately agrees to respect all specific security instructions of Tdh and based on Tdh security analysis and knowledge of the zone and those involved there. The consultant shall commit to inform supervisors and to deal with any cases, allegations, or possibility of transgression, even potential, of the Tdh Risk Management Policies.
    No data can be used by the consultant concerning this study without the written permission of Tdh for a duration of 5 years. The consultant acting as service provider will make sure to present himself as such for all discussions held within the framework of the consultancy.
    Working hours, holidays: from 8am to 5pm, 5 days a week with a break of 1 hour for lunch
    Conditions that may influence data collection: if any demonstration or security incident happened, evaluation might be impacted as the consultant won’t be able to access Hagadera camp
    Availability and provision of services (local translators): Tdh staff would support translation when needed (English/Swahili/Somali)
    Availability and provision of office space, cars, laptops, tape recorders, and procedures for arranging; meetings, requirements for debriefings: No computer or laptop provided to the evaluator, a desk will be available. Transport from Nairobi to Dadaab and in Hagadera camp will be managed by Tdh. Based on the evaluator preliminary note, Tdh team will propose a meeting schedule that might evolve regarding constraints and availability of the people to be met.

    ANNEXES

    Annex 1 – BPRM 4 Proposal
    Annex 2 – BPRM 4 Quarter 1 and Quarter 2 reports
    Annex 3 – OECD DAC criteria definitions http://www.oecd.org/dac/evaluation/daccriteriaforevaluatingdevelopmentas…
    Annex 4 – Tdh Kenya Security Plan
    Annex 5 – ECHO Grant Application Form
    Annex 6 – Tdh Kenya Monitoring tool
    Annex 7 – UNHCR Dadaab CP project proposal