Archives: Jobs

  • Business Development Manager

    Business Development Manager

    Reference: BDM 2018
    Our client, a leading company within manufacturing based in Kisumu, seeks to engage and hire a Business Development Manager professional responsible for defining the long-term organisational strategic goals, building customer relationships, identifying business opportunities, negotiating and closing business deals and maintaining extensive knowledge of current market conditions.
    Job Qualifications

    Bachelor’s Degree in a business related field from a recognized university;
    2 years’ experience in civil engineering and 3 years in sales and marketing;
    Project Management;
    Proficiency in Word, Excel and PowerPoint;
    Prior experience in the field of mining and manufacturing is desirable;

    Responsibilities

    Developing a rapport with new clients, and setting targets for sales and providing support that will continually improve the relationship;
    Growing and retaining existing accounts by presenting new solutions and services to clients working with mid and senior level management, marketing, and technical staff;
    Cold calling as appropriate within the market to ensure a robust pipeline of opportunities;
    Arranging and participating in internal and external client debriefs. Prospecting for potential new clients and turn it into increased business;
    Attending industry functions, such as construction and contractors events and conferences, and providing feedback and information on market and creative trends;
    Identifying opportunities for campaigns, services, and distribution channels that will lead to an increase in sales;
    Submitting monthly progress reports and ensuring data is accurate;
    Presenting business development training and mentoring to business developers and other internal staff;
    Participating in pricing of the products and service;

    Competencies

    Strong Commercial Acumen;
    Persuasion and Negotiation Skills;
    Networking Skills;
    Leadership and People Development;
    Operational Excellence and Drive for Results;
    Communication and Relationship Building;

  • Project Manager -Community Based Projects 

Plastics Sales Executive

    Project Manager -Community Based Projects Plastics Sales Executive

    The successful candidate will be responsible of Project management establishing the centres including procurement of materials, budgeting, logistics and overall coordination with other departments as well as execute sales event to create awareness.
    In addition, manage all relationships on the centres including mutual beneficial payment agreements, lasting relationships with the entrepreneurs and constant improvement of the facilities outlook and probable businesses around the solar e-hubbs.
    Responsibilities

    Work with Business Innovation and the Technical Teams on the positioning of an e-hubb with the potential of it becoming a  market centre
    Work with Regional Managers and Area Officers and conduct business analysis surveys at the market centre locations.
    Develop the centers’ Project Plan for each location; this includes the business plan, plot layout, estimated cost break-down, implementation/construction plan, and potential return on investment.
    Work with the Technical Teams on assessing construction suppliers and creating a bill of quantities.
    Oversee the construction and implementation of the market centers so that they are completed promptly, precisely, and within budget.
    Ensure the deployment of businesses and its equipment is optimal for the center and the operation of the business.
    Locate, assess, select, support, and train entrepreneurs that will work at the market centers.
    Develop the market centers’ rental contracts and ensure rental payments are made at regular intervals.
    Support in developing local partners and stakeholders and find best-practises to ensure constant and long-lasting relationships with entrepreneurs.
    Develop, organize, plan, and execute sales events to increase the awareness level of the Centres with the aim to increase foot traffic and thus sales.
    Ensure that the market center is well integrated into and accepted by the community to ensure high level of foot traffic.
    Coordinating with the MD and the relevant departments about what image should be sought in the community and by what event and with which partner (local level or NGOs) that image can be achieved (e.g. community outreach programs, etc.).
    Pay regular visits at the market centers to conduct quality control checks and gather feedback from entrepreneurs and customers on how to improve the infrastructure and businesses/services.
    Keep good relations with stakeholders and groups within communities in order to find out their needs and wants in terms of new potential businesses.
    Monitor and collect data on the market centers specifically on weekly/monthly sales trends, return on investment, and rental payments.
    Monitor and report on new businesses implemented, their success, failures, progress and results
    Supervise the work quality of the Technical Team and Entrepreneurs; identify key areas of training needs, train on-the-job if necessary.
    Ensure compliance with all internal policies & procedures through adequate control measures; rental agreements; payment plans & execute corrective measures upon approval from supervisor.

    Job Qualifications

    Bachelor’s degree in Business Administration, Policy, Business Management or any related field.
    3 – 5 years’ work experience in management, operations or similar roles.
    Must be able to communicate effectively, both in writing and verbally
    Keen attention to detail
    Report writing skills
    Ability to work highly independently
    Proven track record of completing projects successfully
    Proven Managerial and Leadership skills
    Experience in handling community projects
    Should be structured and organised
    Willingness to spend time outside the office, at sometimes very remote locations

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  • IT Solutions Architect 

Territory Account Manager 

Driver

    IT Solutions Architect Territory Account Manager Driver

    We are pleased to announce the following vacancy in the IT Planning and Delivery Department  within the Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
    Brief Description                   
    Reporting to the Senior Manager, Architecture and Design the holder of the position will create technical solutions for business problems, utilizing available IT assets. The role holder will act as the technical subject matter expert on IT systems, providing and articulating forward-looking technical proposals for implementation either to cover existing functionality gaps or to generate new innovative commercial products and business services. He/She will also act as an Information Technology evangelist to business.
    Responsibilities

    Translate documented business requirements into a technical solution design for implementation;
    Collaboratively oversee the development of the solution as per agreed architecture;
    Provide solution architecture input into all new system tenders;
    Maintain up to date EA documentation;
    Maintain updated IT service catalogue documentation;
    Proactively communicate to business stakeholders on the available IT capabilities.

    Job Requirements

    Degree in Science/computer science/Engineering/Business related.
    Solution Architecture skills ( Advanced level);
    5 years of software development experience in a busy IT development environment, 2 years of which must include experience in systems analysis and design;
    Advanced skills in logical and physical data modeling, relational databases;
    Experience in multiple programming languages and Web services;
    Experience with both UNIX and Windows platforms are necessary;
    Knowledge of networking-TCP/IP, DNS, load balancing;
    Knowledge of security-encryption (SSL), certificates, firewalls, VPN, IPSec, etc;
    Experience integrating products into legacy systems;
    Communication and interpersonal skills;
    Problem solving skills;
    Decision making skills;
    Desire to continually learn new skills
    Experience in cloud and managed services will be an added advantage.

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  • Auditor 1

    Auditor 1

    REPORTS TO: Senior Director, Internal Audit & Risk Management
    ‘Sometimes in life there is that moment when it’s possible to make a change for the better. This is one of those moments.’ -Elizabeth Glaser
    Job Summary
    The Elizabeth Glaser Pediatric AIDS foundation (EGPAF) is seeking an Associate Officer, Internal Audit for our Internal Audit unit. This role provides support to the Internal Audit function in fulfilling its mandate of providing an assurance and consulting service to the Foundation to ultimately help the Foundation achieve its goal of effective risk management, control, and governance processes in support of its mission.
    May test and document financial and computer system re cords for information system integrity and transaction accuracy. Reports discrepancies, prepares audit plans and understands the specific issues to be evaluated. Executes internal audits within established business process controls. Develops formal written reports to communicate audit results to management and regulatory compliance agencies, if applicable, and makes recommendations as appropriate. May facilitate work of external auditors during on-site visits. May require audit knowledge and skills in finance/accounting and/or information system operations. Knowledge of Cost Accounting Standards
    Essential Duties and Responsibilities

    Assists in performing financial, operational, and system compliance audits and risk assessment in accordance with The Foundation’s internal audit program. Under the supervision of the Senior Director, Internal Audit and Risk Management, this role:

    Tests the system of internal controls and financial records for transaction accuracy and compliance with internal procedures
    Documents processes and makes recommendations for improving internal controls, operating efficiency, and the adequacy of records and recordkeeping
    Conducts follow-up reviews of financial, operational, or regulatory compliance deficiencies noted during audits
    Documents internal audit findings in a report to management
    May assist in investigations of irregularities discovered by internal and external auditor reviews

    Assists with the development and completion of audit plans, including memos, letters, and reports that reflect audit activities and findings
    Coordinate and facilitate document and meeting requests in support of audit-related activities

    Required Qualifications

    Minimum 2+ years of relevant experience of financial analysis in an internal audit role
    Bachelor’s Degree in Accounting, Business Administration, Finance, or related field
    Audit knowledge and skills in finance/accounting and information system operations
    Experience in a non-profit/business environment in the developing world or familiarity with the non-profit sector is strongly preferred
    Ability to travel 25%

    Knowledge, Skills and Abilities

    Proficiency in MS Office suite.
    Knowledge of US Government assistance regulations at 2CFR 200
    Strong analytical skills, problem-solving skills, and attention to detail
    Excellent writing and oral communication skills
    Ability to multi-task, prioritize and handle competing deadlines
    Knowledge of Federal Acquisition Regulations (FAR) is also desirable is
    French and/or Portuguese language skills a plus

  • Intermodal Associate

    Intermodal Associate

    Maersk Line are looking to hire a conscientious Intermodal Associate in Nairobi who will be responsible for ensuring that all store door import/export requirements are maintained in order to guarantee the timely departure of import/export cargo as per service delivery requirements.
    We offer
    We offer a position in a challenging and ever-changing environment in which you will sharpen your industry knowledge as well as your communication skills and techniques. You will have a chance to focus on creating valuable relationships with our current and new customers.
    Key responsibilities

    Reports daily store door movements, service failure issues and other challenges to supervisor
    Improves Inland Operations’ processes
    Coordinates with rail, line and terminal operations to ensure movement of containers as planned
    Maintains data integrity through accurate inputs/updates to all related systems
    Implements methods and measures to drive intermodal, positioning and storage costs down
    The main responsibility of the position is to ensure a smooth operation / service delivery of each Through Bill of Lading
    Follow local intermodal procedures which are in line with global SOP.
    Use designated MLB system as the daily intermodal dispatch tool.
    Keep close track on the service providers and ensure they perform ing in accordance with the signed contracts and SOPs.
    Report non-conformance of vendor’s service and data quality.
    Submit manifests to vendors on time to facilitate documentation and railing / trucking of containers.
    Ensure operational efficiencies are brought to the attention of the General Manager and incorporated.
    Ensure that customer service is of the highest standard
    Coordinate Triple C shipments to ensure OTD of all cargo as per requirement
    Optimize intermodal resource and cost allocation process according to global intermodal SOP, in order to ensure the best service at the best possible price to ensure the maximum value for money is received.
    Reach the best optimized operation for maximum cost saving.
    Close to local market to be aware of competitors’ intermodal strategy and price.
    Liaise with cost control and CS to ensure all costs are correctly captured and recovered from Customer
    Identify and report potential risks and issues while implementing global intermodal SOP and METS+.
    Optimize local intermodal procedures to be in line with global intermodal SOP
    Maintain daily operation communication with internal and external customers, including order validation and acceptance.
    Meet customer’s satisfaction per customer service’s instruction
    Set up SOP between internal and external parties for trucking, railing / trucking arrangements, work order dispatch and other matters which need to be coordinated. Ensure these SOPs are strictly followed
    Ensure all queries related to Intermodal from internal and external parties are attended quickly and properly.
    Respond to all enquiries via email, letter or telephone in a timely manner no later than 24 hours after receipt.
    Be punctual to work and all business appointments.
    Ensure that the Maersk Line vision and core values guide you.
    Make suggestions for improvements in all matters within your area of responsibility
    Actively take part in the process of understanding the interaction and cooperation between all sections and departments, and personally use this knowledge to contribute to smooth daily tasks
    Daily work order dispatch statistics.
    Timely report system error or other problems and take record.

    We are looking for

    3-5 years of experience within International Shipping, transportation
    Planning or Logistics management,
    Customer Service skills
    Interpersonal skills
    Commercial mindset
    Fluency in English
    Fluency in Swahili

  • Sales Coordinator

    Sales Coordinator

    Members of our Sales Office team do more than “sell” the warm, engaging and anticipative service that Fairmont The Norfolk is renowned for – they live it! Showcase your outstanding interpersonal skills as a Sales Coordinator, where you will provide organizational and administrative support to your team and memorable service to your guests.
    Summary of Responsibilities:
    Reporting to the Group Director of Sales & Marketing, responsibilities and essential job functions include but are not limited to the following:

    Consistently offer professional, friendly and engaging service
    Ensure prompt and courteous service is extended to both internal and external customers
    Escort general inquiries on site inspections
    Prioritize all telephone calls and in-person visitors, scheduling appointments as required
    Maintain a positive relationship with all guests, vendors, Colleagues and global sales network
    Ensure all sales promotional literature is current and updated
    Update convention bureau lists
    Prepare and disseminate month-end reports
    Provide all administration duties for the Sales office
    Assist with the maintenance of accounts, contact, activity and business details within appropriate software applications
    Follow departmental policies and procedures
    Follow all safety policies
    Other duties as assigned

    Qualifications:

    Previous sales or administrative experience preferred
    Computer literate in Microsoft Window applications andor relevant computer applications required
    University/College degree in a related discipline an asset
    Excellent communication skills, both written and verbal required
    Strong interpersonal and problem solving abilities
    Highly responsible & reliable
    Ability to focus attention on guest needs, remaining calm and courteous at all times
    Previous sales or administrative experience preferred

    Physical Aspects of Position (include but are not limited to):
    Frequent sitting throughout shift
    Visa Requirements:
    Candidate must be a Kenyan Citizen.

  • Credit Controller 

Future Talent Field Service Engineers

    Credit Controller Future Talent Field Service Engineers

    Tetra Pak Kenya is looking for an individual who will be in Charge for the day-to-day Customer Credit and Collection activities. Responsible for :

    Accounts Receivable including ageing follow-up.
    Works within defined functional/technical processes and procedures or methodologies and helps determine the appropriate approach for new assignments.
    Works independently and supports implementation the credit policy
    .Responsible to administer credit control and to elevate to the Credit Committee all cases where deviations occur to previously defined tolerance levels.
    Reports write downs on accounts receivable monthly as per the Financial Reporting Manual requirements.
    Reviews overdue position monthly with the aim to identify potential for bad debt and to escalate as required.
    Perfoms credit Risk assessment on all customers annually (new customers at point of creation) dependent on the specific customer circumstances and/or when customer generates significant exposure.
    Sends monthly statements of accounts to related stakeholders along with ageing report summary. Additionally, sends monthly statements of accounts to customers’ finance departments which include all that invoices issued. Arranges customer visits to solve and follow on financial / other issues impacting settlement of invoices.
    Secures customer Balance Confirmation for year end to auditors.
    Sends weekly / monthly management information and reports of accounts receivable.
    Coordinates order management with sales management & FD by checking overdue accounts and for releasing the credit block as described in the escalation process. Is informed of and updated regarding cases where a dispute or quality complains lead to the non-payment of certain invoices. Credit Controller, in cooperation, with Sales Management investigates & follows up resolution.
    Coordinates with Legal department and periodically updates lawsuit(s) progress to set action plan and make decision.
    Submits a write-off application under any of the applicable scenarios.
    Organizes credit committee meetings, sets the agenda, take minutes and follows up closure of agreed actions.

    Qualifications

    Min 3 years in a similar role in a busy commercial environment
    University business degree (B com or equivalent)
    CPA (k)
    SAP practical experience
    Solid hands on experience with excel
    Ability to multi task without losing sight of deliverables
    Excellent communication skills
    Issue resolution / problem solving skills
    Stakeholders management skills
    Good interpersonal skills including ability to work in a team
    Knowledge and good understanding of business opportunities, different finance solutions and its impact on the P&L, B/S and cash flow.
    Theoretical and practical knowledge of international accounting standards (IFRS) – Local legal requirements
    Knowledge about internal control framework, processes, procedures, compliance, guidelines and the ability to monitor and ensure their deployment
    Theoretical and practical knowledge of how to use defined accounting systems and other systems e.g. MIS
    Knowledge of rules for receivables valuation, ability to organize an efficient follow-up of receivable accounts, alignment with commercial department, setting credit limits and objectives to recover payment of accounts.
    Knowledge & experience with Local Tax rules especially VAT

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  • Senior IT Officer

    Senior IT Officer

    Job Description
    Information Technology at Bridge
    The IT Department is responsible for supporting and maintaining the company’s IT systems and for providing efficient desktop and mobile support to all business users. The department is also responsible for resolving any IT-related faults quickly and efficiently, including a broad range of queries from how to set up an email account to system diagnostics, plus enhancing and developing the IT provision throughout the business.
    Overview Of Position
    The Senor IT Officer role will ensure the provision of superior customer service throughout the business, through the maintenance, enhancement and efficient operation of IT functions. Additionally, the role will include responsibility for ensuring the security and integrity of IT operations and systems. The flexibility to work outside normal business hours is integral to this role, as is the ability to work under broad direction and minimal supervision.
    What You Will Do
    The role holder will work collaboratively within the IT Team to achieve the following:

    Provide first point of IT support contact for all Bridge staff, covering all hardware, software and associated peripherals.
    Deploy computers, academy technology, and associated peripherals including new installations and redeployment of existing equipment.
    Install and configure operating systems and software to agreed standards under the direction of the Director of IT and other senior IT personnel.
    Manage the local area network and internet connection
    Recommend, source, install, and maintain network equipment such as firewalls, routers, and switches
    Maintain existing equipment to standards, by performing upgrades, new installations, and carrying out routine procedures.
    Maintain an accurate inventory of hardware and software, and ensuring that records are kept up-to-date within the service desk system.
    Ensure network security through installation of appropriate hardware and software, as well development of IT policies
    Troubleshoot technical issues to resolution and/or escalate to colleagues, suppliers, or partner organisations as required.
    Report on incidents as reported in the service desk and recommend remedial action to avid recurrence or reduced downtime.
    Manage service desk tickets, planning and prioritising systematically to minimise backlog and ensure operational efficiency.
    Expedite the repair of hardware faults and software configuration problems, notifying or forwarding to the relevant suppliers in a timely manner.
    Work with colleagues to monitor performance of Bridge systems, ensuring that issues are appropriately escalated and resolved by the second level of support.
    Supervise, train, and mentor junior staff members in all of the above.
    Provide technical assistance to project teams and undertake technical project roles when required.
    Manage IT infrastructure improvement projects, including scheduling and budgeting.
    Demonstrate commitment to and promotion of a culture of service excellence and continual improvement within the IT Department.
    Maintain and develop excellent working relationships with key suppliers, conducting dealings in a professional and appropriate manner.
    Provide at all times a professional, courteous and rapid response to individual users.

    What You Should Have

    A Degree from a recognised university with top marks in Computer Science or a related discipline
    4 – 6 years relevant IT/industry work experience
    Experience working within a fast-paced environment
    Relevant Microsoft certification
    Excellent technical knowledge of PC/Mac hardware
    Working technical knowledge of current protocols, operating systems, and standards
    Software, hardware and network troubleshooting skills
    Windows desktop (7/8) and Windows Server (at least 2008) experience
    Microsoft Office 2007/2010 and GSuite support
    Active Directory administration
    Understanding of cloud services e.g. VM Ware and AWS
    Experience working and training on a variety of IT subjects and applications
    Knowledge of Android technologies, Smart Phones, LAN and Wi-Fi configurations
    Ability to work under pressure

    You’re also
    A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.A networking mastermind – You excel at meeting new people and turning them into advocates. You communicate in a clear, conscientious, and effective way in both written and oral speech. You can influence strangers in the course of a single conversation. Allies and colleagues will go to bat for your ideas.A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, Bridge works in volatile, low-resource communities and runs on fees averaging just $6 a month per pupil. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand. Every dollar you spend is a dollar our customers, who live on less than $2 a day, will have to pay for.A customer advocate – Our customers – these families living on less than $2 a day per person – never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their customer benefit, experience, and value.A life-long learner – You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed today.

  • Director – Clients Service

    Director – Clients Service

    Job description
    Job Summary
    The jobholder is responsible for overseeing and providing policy and operational guidance to Client Services directorate.
    Key Responsibilities

    Ensure development of valuable partnerships with organizations in view to generating quality KCIC brand and outsource some of KCICs services;
    Identify and prioritize focus areas in emerging client needs;
    Structure the business advisory process for incubation, acceleration and exit/alumni;
    Nurture early stage enterprises through product development, customer acquisition and revenue generation support;
    Create a mechanism for mentorship and networking through engaging experts, potential investors, and business contacts;
    Providing guidance on establishment of adequate quality client base;
    Ensure relevant training and technical assistance are constantly made available to clients;
    Develop investor networks for KCIC;
    Enhance client access to appropriate financing in proposal development for grants and Investment Program;
    Drive performance management and target based staff evaluations;
    Coach, mentor and develop the client service team staff, as well as identify areas of development for the team;
    Develop the annual Client Services operational and capital budgets;
    Plan, coordinate and execute the annual budget processes for the department;
    Ensure adherence to all KCIC policies and procedures by the client service team; and
    Prepare relevant reports to manmagment, KCIC board, donors and other stake holders.

    Key Competencies

    Significant local knowledge and networks with a demonstrated ability to grasp and adapt to the Kenyan early-stage investing and entrepreneurial context;
    Entrepreneurial mind-set/approach;
    Strong developer of teams and ability to embrace leadership principles and promote staff engagement and well-being.
    Strong ability to raise the profile and visibility of KCIC both locally and internationally
    Leadership skills for the implementation of set work plans;
    Team management and negotiation skills;
    Understanding, exposure and interest in financing in small and growing businesses;
    Ability to network and develop relationships with investors, financial institutions, fund managers and potential businesses;
    Experience in driving and leading fundraising
    Passion and ability to drive clean-tech entrepreneurship;
    Positive attitude, integrity, enthusiasm, professionalism and strong work ethics.
    Membership to professional bodies.

    Qualifications

    Minimum of a Masters’ degree in a relevant business discipline;
    Minimum 10 years of relevant business experience, with at least 5 years in a management/leadership position at the helm of business.

  • Marketing Manager

    Marketing Manager

    Job description
    Job summary
    The holder of this position shall be in charge of establishing and implement marketing strategies on public relations, corporate image, advertising and promotional activities of the organization.
    Principal Duties and Responsibilities

    In charge of creating cost effective marketing and public relations strategy to position the brand and develop new and profitable customer relationships
    Responsible for developing a promotional strategy and steering its implementation to generate quality leads for all sales segments.
    He/she shall prepare and manage the marketing and PR budget.
    Working with the graphic designer to design, execute and monitor all online campaigns.
    Developing and optimising online marketing initiatives to drive customer acquisition;
    Establish the calendar of events for corporate and other event organizers
    Developing and managing content-based Social Networks and Blog Sites.
    Reviewing new technologies and keeping the company at the forefront of developments in digital marketing.
    He/ She shall be in charge of organizing for activations in various shopping malls, corporate events, churches etc.
    Prepare for materials needed and as well as logistics for events to create awareness
    Conduct market research to understand current market conditions and competitor information
    Evaluate the productivity of the marketing events, effectiveness of all advertising and promotional campaigns and make recommendations for future.
    Monitor, review and report on all marketing activities on a weekly basis
    Execute customer focused brand campaigns working together with the customer service and sales departments.
    Any other duties as may be prescribed from time to time by your supervisor

    Qualification and competences

    Minimum of a degree in Marketing or business related field
    At least four years’ experience in a managerial position
    Experience in Public Relations and event management
    Proven experience in online marketing
    At least 2 years working experience in social media management, design and communication.
    Experience in market research and data analysis
    Ability to communicate well with people of all levels
    Added advantage to those experienced in property sales and marketing
    Experience working in a marketing agency is an added advantage.