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  • Accountant

    Accountant

    VSF Germany seeks to recruit a well rounded, qualified and well experienced Accountant to be part of the VSF Germany Regional Office Support team. Initial contract will be for 12 months with possibility of extension dependant on performance and/ or funding. This position is designed to be 60% field and 40% at Regional office in Nairobi. The post holder will undertake the following duties/ responsibilities:
    Key responsibility areas include, but are not limited to:

    Support program team in development of project budget, reviews and forecasts,
    Prepare donor finance reports as per donor requirement
    Capacity building of project accountants through trainings
    Review expense documents to ensure adequacy and completeness of documents before payments/ transfers are processed and before expenses are imported in Navision accounting software
    Support internal and external audits both at regional office and in country offices
    Filing and Accounting data management.
    Oversee proper and efficient cash management
    Grant Management- Prepare customized management financial reports from time to time

    Person Requirements/qualifications

    At least a degree in accounting or related discipline from a recognized institution.
    Qualifications as a Certified Public Accountant will be an added advantage
    At least 3 years hand-on experience in accounting/finance. Experience working with Non Governmental Organization(s) will be an added advantage,
    Computer literacy with good command in Microsoft office a must
    Excellent negotiation and communication skills.
    Knowledge of any accounting software is an added advantage
    Ability to work in a diverse team, impartiality and able to work under strict deadlines.

  • Channel Leader – East Africa, Channel Leader – East Africa

    Channel Leader – East Africa, Channel Leader – East Africa

    Essential Responsibilities

    Coordinate the multi-functional team that will enable channel effectiveness – service, HPM, etc.
    Deploy channel strategy & initiatives in partnership with the LCT GM.
    Responsible for growth, coverage & penetration of the end user market within the channel segment/s.
    Drive the OP for the modalities & channel partners in the assigned territories.
    Ensure strong Account plan discipline with channel partner & channel account teams.
    Provide strategic leadership on Channel partner vision, deployment & support strategies, training requirements & execution & utilization of resources.
    Evaluate channel partner efficiency & delivery & constantly evaluate the portfolio on various parameters including effective coverage, care area segmentation, performance of the dealer feet on street.
    Enhance the utilization of existing channels with a view to integrate & simplify where appropriate, help formulate strategies for identifying, developing & managing new channels by leveraging synergies in your region
    Monitor channel effectiveness & improvement initiatives.
    Develop & Drive Op Mechs for performance reviews with channel partners
    Ensure effectiveness of recruitment, onboarding & management of channels inside the region.
    Ensure a healthy pipeline of alternative distribution channels- long-term & spot
    Analyze territories & maintain in conjunction with country leadership & appropriate coverage models.
    Identify potential Channel Partners, recruit, qualify & facilitate thru appointment process including gaining necessary approvals.
    Ensure channel partner sales force effectiveness/skills & coordinate with modality teams for product certification programs.
    Track & communicate market trends, to/from field including competitor data, & develop & lead effective counter-strategies.
    Embrace & implement Channel Partner management best practices.
    Responsible for forecasting based on channel prospects.
    Adept in calling estimates with Risks & Opportunities.
    Demonstrated ability to analyze customer data & develop financially sound sales offers.
    Assist channel partners in finding complementing products to offer comprehensive portfolio to customers.
    Mapping of competition channel partners, their strengths & weaknesses.
    Maintain & nourish relationships with KOLs in the assigned business segment/territory.

    Role Summary/Purpose
    Own orders, sales & cash targets for all ICP’s in the region, Accountable for the growth targets for the cumulative & individual ICP’s in the region, Work with LCT GM’s in their regions to grow the GEHC product portfolio. Ensure compliance adequate risk management in collaboration with the Channel Compliance team riving channel effectiveness, competence & reach. Role owns the GTM through the various indirect channels in the designated region and lead a team of Channel account managers.
    Qualifications/Requirements

    Bachelor degree or above.
    At least 7 years’ experience in Healthcare related sales or marketing management.
    Demonstrated experience and success in the management of alternative sales channels.
    Direct and/or indirect leadership experience.
    Strong executive presence with exceptional ability to present to C-suite level decision makers.
    Proven success of business coaching.
    High ethics and integrity.
    Fluent English and local language speaking.
    Strong negotiation skills.
    Proven coordination and influencing skills to set and drive an agenda with third parties.
    Customer focused mindset with proven ability to respond quickly to internal and external customer needs.
    Ability to build rapport, energize and influence people.
    Analytical with strong ability to present findings in a concise and simple manner.
    Interpersonal flexibility, tolerance and listening skills.
    Strong ethics and compliance orientation.
    Quality Specific Goals
    Be aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
    Complete all planned Quality & Compliance training within the defined deadlines.
    Identify and report any quality or compliance concerns and take immediate corrective action as required.
    Maintain knowledge of and understand all applicable Global Privacy and Anti-Competition Policies (including but not limited to GE Healthcare HIPPA Guidelines, NEMA
    Regulations, etc.) and operate within them to ensure that no company policy or Local/ Int’l Law is broken.
    Maintain knowledge of and understand all applicable Environmental Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or local / Int’l Law is broken.
    Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System.
    Must have valid authorization to work full-time without any restriction in the role’s location.

    Desired Characteristics

    Strong expertise in local Healthcare Legislation and regulations.
    Proven senior level success in managing sales channels of multiple products in Healthcare equipment sales and flow business sales.
    Experienced strategic leadership skills.
    MBA desirable, ability to analyze business models.

  • Logistics and Security Manager

    Logistics and Security Manager

    PURPOSE OF THE JOB
    Play a key role in leading and managing FH Kenya logistics system with oversight responsibilities in procurement, fleet management, security, and logistics.
    ESSENTIAL TASKS AND RESPONSIBILITIES
    Key Result

    Policies, Procedures, Systems and Training: (20%)

    In close collaboration with the CD and senior management, develop/revise procurement and logistics policies as the need arises and support the implementation process.
    Ensure that FH Kenya policies that relate to procurement and logistics are in compliance with the country procurement framework/laws.
    Promote an understanding of logistics and procurement processes within FH Kenya. Identify areas of capacity building among staff and take necessary steps to ensure that staff understand logistics and procurement procedures through the delivery of basic training and orientation.
    Plan and conduct regular field visits; monitor and evaluate the implementation and adherence to logistics and procurement policies; identify areas of risk and make recommendations to existing practices as is suitable.
    Ensure logistics processes and procedures are in compliance with set policies, funding sources, including government procedures and policy requirements.
    Ensure that all aspects of Safety and Security, Vehicle Usage and Procurement Policies are understood and maintained and followed by all staff.

    Procurement: (20%)

    In collaboration with the Program Managers, ensure that all donor rules and regulations pertinent to the procurement of services, goods and equipment and the use of such office equipment and vehicles are followed for all donor funded projects.
    In conjunction with the CD and senior management teams, develop a long term sourcing strategy with measurable effectiveness incorporating department strategies and targets. In line with this, ensure that strategic sourcing agreements are arranged at the best possible price and in accordance with advantageous lead-times, terms and conditions.
    Take lead in procurement processes, ensuring that they are conducted above board and in a transparent manner that ensures that all required documentation is collected and procedures followed. Check and review relevant procurement documents such as requisitions, bid analysis, LPOs.
    Ensure that all procurement documents such as purchase requests, purchase orders, GIN, GRN are filed and stored and accessible during audits.
    Professionally negotiate agreements/contracts and endeavor to ensure cost reduction in procurement of country program goods and services

    Management and Planning (20%)

    Collaborate with the program teams to develop procurement plans and priorities for the different projects and periodically advise and follow up with the program teams to ensure progress on plans. In addition, develop strategies for delivery on the procurement plans agreed beforehand with the program teams.
    Participate in program planning aspects such budgeting and provide technical input as relates to logistics and procurement.
    Lead and manage Logistics/Procurement staff ensuring clarity over strategy, plans and priorities, providing supervision, guidance and encouraging effective teamwork through regular meetings and constant feedback.
    Consolidate monthly logistics reports and prepare monthly security reports to be sent to Country Director.

    Security: (20%)

    In close collaboration with the CD, ensure the development/review of the country security plans and standard operating procedures. In line with this, ensure that all field offices have contextualized security protocols and that they are updated annually.
    Conduct periodic training for all staff to ensure that they understand the country/project site security plans, tools and SoPs. This includes briefing all visitors heading to the field.
    Ensure that identified security focal points have undergone relevant trainings and are able to use all security and health related equipment.
    Proactively monitor the security situation in the project areas and respond in accordance to established protocols.
    Attend relevant coordination meetings at different levels national/country/district and develop good relationships with police and other security personnel in areas of operation. This will include UN security focal points, NGO cluster groups, other NGO security focal points.
    Ensure that radio system and FH Satellite phones, car radios and other security equipment are functioning well and that they are used in the proper way.
    Provide timely verbal and written security incident reports whenever they occur to the Country Director and SLT.

    Inventories and Asset Management: (10%)

    In close collaboration with finance teams, develop and maintain an inventory database (assets and stocks) and prepare analytical reports as needed.
    Develop a disposal plan for organizational assets as per the disposal policy.
    Institute and oversee the physical count of assets and inventory on a periodic basis, ensuring that assets and inventory are indicated in an electronic database
    Ensure proper acceptable standard warehousing/storage techniques are used in handling organizational commodities.

    Fleet Management: (10%)

    Ensure the proper utilization, maintenance and follow up of the FH fleet as well as control and management of the cost of the fleet (fuel, maintenance and repairs). Ensure that a regular maintenance plan is set up for all vehicles.
    Manage safe and affordable staff transportation (ground and air) and manage all related contracts and external associated relationships.
    Ensure the development/revision and or the implementation and adherence to vehicle policy in the organization
    Ensure that all FH vehicles have valid insurance coverage and where required, insurance claims are made in good time to cover any damage and or loss incurred.
    Ensure the proper and appropriate documentation of vehicles such as repairs and servicing, insurances, log books, etc.

    QUALIFICATIONS

    Vibrant personal relationship with Christ and possess a high level of integrity
    Christian commitment to serving the poor and in full agreement with FH’s Christian foundation and beliefs as expressed in our Vision, Purpose and Values
    Leadership and project management skills with ability to plan, lead and follow through on complex projects and activities
    Flexible, dependable, organized, resilient, self-motivated, servant leader, effective within various levels of society, good team player, and compassionate with humanitarian attitude
    Strong organizational and administrative ability
    Proficiency in Microsoft Office products, such as Word and Excel
    Ability to travel up to 30% a year
    Able to multi-task and resolve conflicts as well as possess good judgment in making decisions under difficult situations.
    Ability to develop and maintain good working relationships across the organization
    Ability to work well under pressure and in response to changing needs.
    Organized and able to keep clear and concise records

    EDUCATION AND EXPERIENCE

    A university degree in related field
    Minimum of 5 years experience in logistics management and co-ordination (strategy development, purchasing and supply, warehousing, team support, vehicle fleet management, security awareness and communications) preferably within an NGO environment
    Proven experience in humanitarian or development work
    Experience in people management with skills/knowledge on coaching and mentoring
    Proven experience in managing logistics systems and infrastructure

    LANGUAGE SKILLS
    Proficiency in spoken and written English/ Kiswahili
    POSITION IN THE ORGANIZATION
    The Logistics Manager reports hierarchically to the Country DirectorThe Logistics Manager manages a team of 3 – 6 employees

  • Stock Controller – Busia Tour Consultant – Travel Business Development Executive – Recruitment Services Head of Procurement and Logistics- Retail Products Stock Controller – Solar Products

    Stock Controller – Busia Tour Consultant – Travel Business Development Executive – Recruitment Services Head of Procurement and Logistics- Retail Products Stock Controller – Solar Products

    Closing Date is 24th January 2018
    Our client is a neutral distributor of a wide range of solar products. They seek to hire a stock controller who will be responsible for ensuring accurate and efficient management of stocks in entries updated in a timely manner in the stock system. He/she will ensure that stock control procedures are in place and adhered to in order to safe guard company stocks.
    Job Responsibilities

    Coordinate physical verification, regular reconciliations and monitoring of stock activity
    Assist in developing and implementing inventory policies and procedures.
    Prepare and distribute daily, weekly, monthly and ad-hoc inventory levels and consumption reports to all the relevant stakeholders
    Facilitate and participate in monthly, quarterly, ad-hoc and annual stock counts
    Perform monthly stock reconciliations of physical counts against Stock Management System for all categories of inventory and highlight variances to the management
    Report shortfalls and surplus inventory, weekly and monthly for replenishment
    Ensure that goods received by warehouse are matched with the actual invoices from the suppliers
    Reconcile stock deliveries with purchase orders and or agreed contract terms.
    Coordinate with warehouse team to implement and ensure a control system to reduce damage, breakage and inventory obsolescence.
    Support accurate and timely financial reporting through ensuring all stock data is updated.
    Monitor all stock movements from the main warehouses to regional warehouses and from the warehouses to different field sales representatives and ensure correct accounting and ensure proper.
    Supervision of the personnel in company stores/ warehouses to ensure full compliance with the standard operating procedures on stock.

    Job Qualifications

    Degree in Business/Accounting/Finance or related field.
    Must have CPA (K)
    At least 3 years accounting experience in a Fast-Moving Consumer Goods environment.
    MUST possess specific experience in stock accounting and management.
    Computer literate with hands on experience in use of an Enterprise Resource planning (ERP).
    Good understanding of stock-related operational and control requirements.
    Strong analytical and problem-solving skills.
    Team player with good communication skills.
    Ability to work with minimal supervision.
    Person of high integrity and with self-discipline.

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  • Kenya People Division Director

    Kenya People Division Director

    Job Description
    The People Division Director’s responsibilities would include, but not be limited to:

    Strategy & Vision

    Together with country leadership, set and steer the course for the 5 – 15-year vision.
    Run annual goal setting and planning processes for all people-departments. Ensure annual plans align with the long-term vision and targets.
    Measure progress against goals, regularly report on progress, and hold the team accountable for prioritizing and delivering results in key strategic areas.
    Help our people departments scale service provision to more staff while maintaining the same departmental headcounts, improving the division’s impact to serve roughly 3,000 staff members by 2020.
    Hold the Kenya program accountable to meet career promises to all staff – work that is connected to our mission, career growth opportunities, fair compensation.
    Overall, make One Acre Fund Kenya a great place to work.

    Communication

    Proactively and effectively communicate up to country leadership, down to departments, and across to other sets of leaders.
    Set agenda and facilitate regular People Division Meetings, engaging departments with one another’s work, assuring that everyone is moving together reinforcing efforts.
    Ensure People Departments are collaborating effectively with individuals, teams, and divisions outside of the people division. Set-up appropriate systems of communication to keep everyone moving together.
    Participate in global people work and collaborate with other country programs.

    Management & Training

    Serve as direct management line to key people departments in Kenya. These include Human Resources, Corporate Operations, Training, and People Analytics. Management will include oversight, weekly reporting meetings, performance reviews and development, strategic direction and support.
    Ensure that all staff receives effective mentorship to promote career growth.
    Work with training department to run major staff training across the entire team.
    Personally lead training sessions for senior staff members.

    Team & Culture

    Serve as a leader and role model to the Kenya team at large. Live the One Acre Fund values, role model a sustainable life set-up, invest in people, engage with the team.
    Lead diversity and inclusion work for the Kenya program. Identify high-impact initiatives, prioritize, and measure results.
    Manage and create feedback channels to ensure all staff groups can be heard and receive clear communication from country leadership.
    Keep pulse on team feedback, concerns and upcoming events that might destabilize and create turmoil.
    Actively contingency plan and mitigate pre-identified ‘hot spots’ or risk areas that could destabilize staff or operations.

    Execution of Strategic Initiatives

    Set strategy and personally oversee key strategic initiatives within the Division. Initiatives may include: diversity and inclusion efforts, senior staff hiring, manager quality improvements, integrating data into People Division decisions.Set KPIs and metrics to measure success.
    Regularly solicit feedback from the wider team and other departments.
    Carefully optimize current staffing structure to ensure we have the right people in the right roles; proactively plan for future staffing.

    Oversee Day-to-Day Execution

    Ensure that everything the People Division does is executed to world-class standards.
    Oversee smooth execution of existing HR and staff support systems and processes.
    Spending and Budgeting
    Participate, together with departments, in annual budgeting process; anticipate spending for the year based on annual plans.
    Regularly review actual spending against planned spending. Keep all departments operating to maximum efficiency and within planned budget.
    Outside & External
    Host key external visitors and donors to One Acre Fund.
    Research and understand key best practices in functional work areas at other organizations.
    Think strategically about potential partnerships and learning opportunities from other organizations.

    Career Growth and Development
    One Acre Fund invests in building management and leadership skills. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship and through regular management consulting-style career reviews. We also have regular one-on-one meetings, where we listen to and discuss career goals, and work collaboratively to craft roles that each person can be passionate about. Because of our rapid growth, we constantly have new high-level roles opening up and opportunities in many functions. This results in fast career growth for our staff.
    Qualifications

    We are seeking an exceptional professional with 5+ years of work experience and ideally a demonstrated passion for international development.
    Candidates who fit the following criteria are strongly encouraged to apply:
    Strong work experiences. Examples include a demanding professional work experience, or successful entrepreneurial experience, e.g. starting a field program in a developing country, leading a conference, starting a business, solid Volunteer Service Organization accomplishments (VSO, Peace Corps, JICA, etc).
    Leadership experience at work, or outside of work.
    Top-performing undergraduate background (include final grade/marks/GPA).
    Humility. We are looking for passionate professionals who combine strong leadership skills with good humor, patience, and a humble approach to service to join our growing family of leaders.
    A willingness to commit to living in rural areas of East Africa for at least two years – this is a long-term, career-track role. The ideal candidate will have at least one year demonstrated experience working in the developing world, although this is not a strict requirement.

    Language: English required in Kenya. Swahili-speakers strongly encouraged to apply.

  • Human Resource Coordinator

    Human Resource Coordinator

    Job description
    This position is responsible for supporting the Human Resource department in all administrative and other assigned duties, Respond to employment request within 48 working hours, Applicant correspondence is handled in a timely and professional manner and interviews are set up on behalf of management, attend to all employee enquiries professionally
    Key Responsibilities

    Responsible for following and understanding all Kempinski Policies & Procedures.
    Ensure that all vacancies are posted on Kempinski Job website.
    The hotel page of the recruitment web-site is up-to-date and well maintained.
    In charge of recruiting staffing logistics.
    New joiners are personally welcomed and necessary paperwork completed in an organized and efficient manner.
    New joiner starting dates are communicated and coordinated with the respective HODs and the Training department.
    Ensure that probation expiry dates are timely communicated to the HOD’S and assessments completed on time.
    Every employee has a complete employee file and all documents filed accordingly.
    In charge of pay roll processing and Validation within the Hotel set deadlines.
    In charge of work permit applications and all legal documentation for expertriates and managing tenancy agreements for their housing.
    Employees anniversaries and birthdates are tracked and anniversary and birthday gifts and cards are personally handed over by the Head of Department, Hotel and/or General Manager.
    The employee communication boards are up-to-date and attractive.
    Updating and maintaining information on the HRMIS
    The employee locker rooms, recreation center and cafeteria are looked after.
    Employees are welcomed to the Human Resource office in a warm and friendly manner.
    Ensure every leaver receives an exit interview.
    Preparing and Coordinating all employee social events.
    Responsible for behaving in a professional and harmonious manner and following the Kempinski code of conduct.
    Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

    Desired Skills & Qualifications

    Degree in Humam Resource or its equivalent.
    Post Graduate Diploma Human Resource will be an added advantage
    Member of Instutute of Human Resource Management (IHRM).
    2+ years in Hospitality Human Resource Management
    Experience in Human Resource Management system (HRMS) will be an added advantage.
    Proficiency in Excel and Word
    Applies a professional, confidential and ethical approach at all times
    Strong people leadership skills
    Good communication skills
    Fluent speech skill; Knowledge of the English language is mandatory
    Sound, checkable previous employment references
    Able to work in a fast paced environment and can multitask
    Ability to remain calm and composed under pressure

  • Administrative Assistant

    Administrative Assistant

    Job description
    UNITED NATIONS CORE VALUES: INTEGRITY, PROFESSIONALISM, RESPECT FOR DIVERSITY
    THIS POSITION IS OPEN TO KENYA NATIONALS ONLY AND DOES NOT HAVE INTERNATIONAL BENEFITS
    FEMALE CANDIDATES ARE PARTICULARLY ENCOURAGED TO APPLY
    DEADLINE FOR APPLICATIONS: 01 FEBRUARY 2018
    DATE OF ISSUANCE: 18 JANUARY 2018
    LEVEL: GL-5
    DURATION OF CONTRACT: ONE (01) YEAR FIXED TERM
    VACANCY ANNOUNCEMENT NUMBER: UNSOS/MSB/007/2018
    Special Notice
    This position is funded for an initial period of one year, extension of appointment will be subject to budgetary approval. Appointment against this post is on a local basis. The candidate is responsible for any travel expenses incurred in order to take-up the appointment. All applicants are strongly encouraged to apply on-line as soon as possible after the job opening has been posted and well before the deadline stated in the job opening.
    Interested applicants who are working with UN Contractors must fulfil the obligations of their contracts with the UN Contractors in order to be eligible to apply for this vacancy.
    Organizational Setting And Reporting Relationships
    The position is located in Mombasa. The incumbent will report to Chief, Mombasa Support Base.
    Duties and Responsibilities;
    Within delegated authority, the Administrative Assistant will be responsible for the following duties:

    Human Resources Management

    Performs various actions related to the administration of the work unit’s human resource activities, e.g., training. consistently applying UN rules, regulations, policies and procedures.
    Liaises with central administration/executive services as required;
    Maintains vacancy announcement files and updates track vacancy announcements;
    Provides advice and answers general queries on procedures and processes;
    Monitors assigned staffing tables for a variety of Human Resource activities, e.g., appointments, retirement, expiration of appointments, reassignments, transfer and movement of staff.

    Budget And Finance

    Provides assistance in the preparation and development of the office’s work programme and budget;
    Assists in monitoring the budget/work programme with respect to various budgets, trust funds, grant and other funds on a regular basis, and records reallocations of resources and implements the reallocations as necessary;
    Collects data from relevant databases and assist in preparation of financial reports; Provides assistance in the review, and preparation of the medium-term plan and its revisions;
    Reviews and assists in the finalization of cost estimates and budget proposals, in terms of staff and non-staff requirements for the mission including programmatic aspects; monitors compliance with the medium-term plan and other legislative mandates;
    May assist managers in the elaboration of resource requirements for budget submissions;
    Monitors budget implementation/expenditures and records reallocation of funds as necessary; Reviews requisitions for goods and services to confirm (a) that correct objects code of expenditure have been charged, and (b) availability of funds;
    Monitors extra-budgetary resources, in line with agreements and cost plans with special attention given to regulations and rules and established policies and procedures;
    Assists in the preparation of budget performance submissions; Assists in finalization of budget performance reports with attention given to variances between approved budgets and actual expenditures.

    General Logistics Administration

    Provides guidance to mission and/or subordinate staff.
    Identifies and reports issues/problems as they arise, and recommends appropriate actions; budget Coordinates regularly with service units and liaises as needed with internal team members both at the mission and in outstations;
    Performs other related administrative duties, as required (e.g., travel , monitoring accounts and payment to vendors and individual contractors for services, reviews physical space plans and assists in the identification of office technology needs, maintenance of equipment, software and systems, organizes and coordinate seminars, conferences and translations).

    Competencies

    Professionalism: Substantive experience/knowledge of the UN systems, staff rules and regulations as well as administrative policies and practices. Ability to manage processes, maintains accurate records, interpret/analyse a wide variety of data. . Shows pride in work and in achievements; Demonstrates professional competence and mastery of subject matter; Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Is motivated by professional rather than personal concerns; Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations; Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
    Planning & Organizing: Develops clear goals that are consistent with agreed strategies; Identifies priority activities and assignments; Adjusts priorities as required; Allocates appropriate amount of time and resources for completing work; Foresees risks and allows for contingencies when planning; Monitors and adjusts plans and actions as necessary; Uses time efficiently.
    Teamwork: Works collaboratively with colleagues to achieve organizational goals; Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; Places team agenda before personal agenda; Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

    Qualifications
    Education: High school diploma or equivalent is required. Technical training in Finance, Budget, Human Resources Management or Administration is highly desirable.
    Experience:

    A minimum of five (5) years of progressively responsible experience in administration, finance, budget, accounting, audit, human resources or related area.
    Solid computer skills including proficiency in word processing and spreadsheets is required. Specific knowledge of the UN administrative electronic tools, such as Umoja or ERP is desirable.
    Must be familiar with function-related provisions of United Nations Rules, Regulations, Manuals and Policies.
    Experience working at a UN field mission or UN Agencies in this capacity is desirable.

    Languages: English and French are the working languages of the United Nations Secretariat. For this position, fluency in oral and written English is required. Knowledge of another UN language is an advantage.
    Assessment Method
    Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

  • ICT Infrastructure Engineer

    ICT Infrastructure Engineer

    Job description
    The ICT Infrastructure Engineer is responsible for installing, maintaining and upgrading network and computer systems while supporting and enhancing Winrock’s cyber security posture.
    This position also serves as an integrated member of the HQ ICT team involved with ICT support service delivery, as well as collaborating on ICT standards and strategies.
    In addition, this position will monitor and report key metrics regarding the status of Field office ICT health to the unit and will act as the primary interface between the ICT field activities and HQ ICT.
    MAJOR RESPONSIBILITIES:

    Assists in the planning and implementation of additions and modifications to the supporting field infrastructure including the installation of server and networking hardware and operating systems software and other related software as required.
    Assists in the planning and implementation of network security as established by the corporate ICT department to ensure that system access to data is restricted to authorized staff.
    Troubleshoot complex application and system interactions to quickly resolve live-site and supportive system incidents.
    Works with field project teams to help design and implement internal systems that comply and integrate with the corporate Infrastructure enterprise architecture strategies.
    Assists with upgrades to the company’s telephone system at the field level.
    Reports field ICT infrastructure status concerning risks, issues, and anticipated projects to the Director, ICT Infrastructure Services & Chief Architect.
    Assists with overseeing the administration of the Winrock’s corporate infrastructure.
    Interacts with internal clients on all levels to help resolve ICT related issues and provides answers in a timely manner.
    Responsible for day-to-day monitoring, technical support and planning of all aspects of the network infrastructure (LAN/WAN/Wireless network) while ensuring ICT environment is secure.
    Evaluating network performance issues including availability, utilization, throughput and latency.
    Responsible for installation, configuration and testing of equipment.
    Ensuring adequate data protection measures are in place and that these are tested on a regular basis.
    Taking proactive steps to ensure an appropriate level of system availability and security.
    Risk and vulnerability assessment and risk mitigation analysis.
    Security Compliance reporting.
    Implementation of ICT security/network policies and procedures.
    Writing standard operating procedures (SOP).
    Establishing, managing and administering ICT security policy and procedures to ensure preventive and recovery strategies are in place and minimize the risk of internal and external security threats.

    OTHER RESPONSIBILITIES:

    Facilitates project startup by taking part in the IT equipment procurement process and provides setup configuration and maintenance management of network and servers.
    Facilitates project closeout by ensuring ICT Equipment Disposal Policy is being followed.
    Utilize the ICT Helpdesk trouble ticket system for recording all service requests, incidents, problems and resolutions. Maintain prompt and accurate records of end-user support activities and status.
    First-level support for general help-desk requests from staff and provide user-responsive technical support for institutional information, communications, and database systems. This includes an instruction to Winrock staff in the use of the standard suite of software products.
    Participate on off hours on-call duty rotation, be available on extended work hours in short notice, during weekends off business hours.
    Ability to physically perform operations related task such as lifting cartons of paper and other IT equipment’s which might weigh up to approximately 50 pounds.
    To be able to conduct end user training on various subject matters when needed. (e.g., New Hire Orientation, Field Project Orientation and Training).
    Liaises with Service Desk Analysts, internal subject matter experts, vendors, other providers of ICT services and ICT Management to ensure issues are rectified quickly, correctly, and efficiently.
    Maintains PC security systems to ensure that access to Winrock data is restricted to authorized staff.
    Manage and coordinate all equipment repairs, warranty issues, purchasing specifications in accordance with Winrock IT standards.
    Assist Winrock staff to understand their information system needs and provide solutions to meet those needs.
    Install, maintain and upgrade desktop computer hardware and software, and other related equipment for staff in a manner consistent with established Winrock standards.
    Other duties as assigned.

    QUALIFICATIONS AND BACKGROUND:

    Education: Bachelor’s degree in computer science or related field required, master’s degree preferred.
    Experience:5+ years providing ICT services at firms with multinational presence and greater than 1,000 employees required.

    Skills/Knowledge:

    System and network security
    LAN/WAN configuration (including routers and firewalls, TCP/IP Network Protocols, etc.), and computer security best practices.
    Ability to work with minimal guidance and effectively manage a medium size computer network.
    Extensive current version knowledge of systems including:
    Microsoft Windows Server;
    Microsoft Azure;
    Amazon AWS;
    Office 365 administration;
    Microsoft Active Directory management, including security management using Group Policy Objects;
    Hyper-V;
    Microsoft Exchange Server;
    PowerShell;
    Cloud+ and/or Cloud security.
    Information security administration, compliance; creating, testing and implementing business continuity and disaster recovery plans.
    Network security, wireless security, application security, infrastructure hardening and security baselines, web server, and database security.

    Key Competencies

    Customer Service (I am Customer Focused)

    Must be able to understand and anticipate business partner needs, obsessed about exceeding expectations with each customer interaction. Can liaise effectively with different internal teams and the ability to influence in driving the team and the pertinent departments towards processes and quality improvements.

    Administrative Knowledge (I am Competent)

    Must have experience in managing multiple deliverables and setting priorities among competing demands. Familiar with office procedures including filing, Documenting, preparing written communications and preparing reports with strong attention to details.

    Communication Skills

    Must have a strong command of English language, both in oral and written communications and must be able to convey and articulate opinions, cascade accurate information and technical work requirements in a manner that can be understood by all types of internal clients.

    Analytical Skill

    Must have a strong problem solving skill to get to get the root cause of issues and resolve them and must have solid organization skills with the ability to analyze data.

    Problem Sensitivity Aptitude

    Must have the ability to identify potential problems or setbacks, evaluate the situation and provide probable solution.
    Information Ordering Skill
    Must have the ability to organize thoughts critically and methodically when faced in unfamiliar problems, uncertainties, questions or dilemmas.

    Excellence (I am Quality Driven)

    Strive to excel, to stand out and to surpass the expectation of business partners, while listening to their needs and deliver on that by doing it right the first time.
    Always make himself abreast of self-learning and self enhancement to achieve the best potentials. Strives for excellence at work ensuring that things are properly done, if not beyond expectation. Being technically updated and apply innovations to job. Pro-actively suggests and shares opinion to co-employees and superior for the improvement of the team.

    Team Work (I am A Team Player)

    Works cohesively towards achieving common goals. Creates a positive working atmosphere and support teammates ability to maintain a pro-active attitude and cooperativeness in all company-related activities and undertakings. Ability to get the work done and do his fair share to work hard and meet objectives. Consistently follows through on commitment and takes initiative to make things happen.
    Professional Integrity (I am Ethical)
    Listens to the needs of the business and deliver by doing it right the first time. Demonstrates sound moral and ethical principles at work. Ability to live his values in relationship with co-employees, customers and superiors. Trustworthy and displays credibility by ‘walking the talk’ good enough to be able to display the core values of the company.

    Other:

    Ability to be on call and being available to work during off-shift hours as per the on-call schedule.
    Ability to travel to international locations in developing countries.

    FINANCIAL & OTHER JOB PARAMETERS:
    Experience with a variety of technologies and the ability and eagerness to stay up to date with industry developments is a must for the role.

  • Protection Expert (Victims of Trafficking Identification specialist) – Kenya – BMM (9 months renewable) Counter Trafficking (TiP) Expert – Kenya – Better Migration Management – 9 months (renewable)

    Protection Expert (Victims of Trafficking Identification specialist) – Kenya – BMM (9 months renewable) Counter Trafficking (TiP) Expert – Kenya – Better Migration Management – 9 months (renewable)

    PROJECT DESCRIPTION
    The Better Migration Management (BMM) program is based on the third objective within the EU Trust Fund, namely “improved migration management in countries of origin and transit”. It is also contributing to the second objective of the EU Trust Fund that is “strengthening resilience of communities and in particular the most vulnerable, as well as refugees and displaced people”.
    In line with the implementing strategy outlined in the Action Fiche for the implementation of the Horn of Africa Window T05 – EUTF – HoA – REG – 09, the final Description of the Action developed by GIZ as the coordinating agency, and in compliance with the overarching division of labour agreed among the consortium members, Expertise France (EF)’s contribution to the BMM project centres on the second and third specific objectives of the Action, namely:
    To strengthen the capacity of all institutions and agencies responsible for migration and border management (capacity building), and
    To improve the identification, assistance and protection for Victims of Trafficking (VoT) and vulnerable migrants, especially women and children, in the Horn of Africa (protection).
    For the purpose of BMM’s protection pillar implementation, EF is recruiting a protection expert to further synergize complementary action among NRM partners through network consolidation, scaled up services and standardized reporting mechanisms, with the overall goal of ensuring all actions or initiatives within Kenya’s national response against trafficking in human beings is non- discriminatory, take gender equality into account as well as a child-rights approach.
    Three key documents guide the work of the expert: The National Plan of Action for Combating Human Trafficking (Strategic Framework 2013-2017) herein referred to as the NPA; the Counter-Trafficking in Persons Act (No. 8 of 2010) herein referred to as the CTiP Act; and the National Referral Mechanism Guidelines (NRM).
    Specific objectives are as follows:
    Outreach and coordination to enhance referral mechanisms for VoT and Vulnerable Smuggled migrants with a general focus on persons with possible international protection needs and other persons with specific needsEnhance information sharing through partners and when possible, authorities and other decentralized officesIncrease the capacity of selected NRM service providers’ and shelter center staff to adequately respond to the needs of trafficked victimsAdvise on priority provision of infrastructure for shelter and NGO work towards standardized modalities and centralized process for trafficking case management and referrals among and between service providers, whatever their status, be it community based organizations (CSO), government agencies, and law enforcement agencies
    JOB DESCRIPTION

    NATIONAL REFERRAL MECHANISM (NRM) GAP ANALYSIS – SERVICE PROVISION AND TRAINING NEEDS ASSESSMENT (TNA)
    Evaluate NRM service providers’ gaps and response capacity with a focus on first responders (government / non-government run services)
    Review existing assistance systems and current practices specifically in the following service provision: Ø Case management and referral

    Information Counseling and Legal Assistance
    Psychosocial counseling
    Community child protection and child friendly interview
    Minimum standards of Care in Shelter management
    Helpline, Hotlines Centers

    Monitoring and reporting

    Evaluate technical and material requirements necessary to improve selected government run services case management
    Map and document core training needs to inform strategies and approaches towards a human rights based and victim-centered referral system in first level identification of VoT;
    Map and document core training needs for building capacity on care and support for VoT;
    Devise training modules to improve first level identification of victim inclusive of a “indicators of actions, means, purpose” framework;
    Incorporate training modules in existing NRM training components
    Create a joint action plan to ensure training compendium is harmonized across BMM partners’ modules and rolled out as one joint exercise
    Advise plan on set up of information sharing platform(s) towards improved coordination and cooperation (4ws, information sharing and reporting mechanism);
    Jointly identify most suitable government service within the network, to be trained and supported, as informed by mapping exercise (4Ws);

    REPORT

    Submit preliminary report informing EF on need to increase the capacity of 5 to 6 selected (decentralized) service providers to effectively deliver but also monitor progress towards a victim centered and protection focused assistance package;
    Provide recommendations on diversifying modalities through which the services are delivered by linking supported safe houses with (newly) established mobile teams along selected key border crossing recognized as human trafficking hotspot;
    Provide recommendations on furthering rights-based and victim-centered approach in first level identification of VoT

    NETWORK

    Lead on elaboration of reporting tools, including information sharing protocols (ISP), reporting matrix, reporting template.
    Support in developing SOPs and enhanced case management with/for implementing partners, building on existing initiatives;
    Strengthen network of government/non government service providers, supporting horizontal and vertical institutional dialogue, and fostering a process of standardization of case management practices;
    Identify key institutional counterparts and grassroots service providers (4Ws) operating with the NRM framework and establish a Focal Point system in chosen geographic area (pilot as per defined criticality criteria)

    PILOT

    In coordination with the NRM network and on the basis of the work carried out above, identify one context where there is an acute need for a response to anti-trafficking
    Through the existing and scaled up service provision in these chosen areas, provide remote and in-site support to the NRM network for the establishment and running of the recommended good practices and joined-up response mechanism to anti-trafficking
    Liaise with BMM partners operating in the pilot area to ensure the network NRM is broadly connected and facilitates triangulation of data.
    Assist communities and local authorities in the pilot areas, to assist in the mitigation of the effects of trafficking on PVoT & VoT — especially for those with special protection needs by mirroring this attention in anticipated areas of reception (safe house) and their need for preparedness planning
    Facilitate and organize joint monitoring visits to ensure lesson learning and development of best practices

    INFORMATION MANAGEMENT SYSTEM

    Work closely with EF consultant in charge of setting up an information management system (database) and information sharing portal (private / public)
    Through NRM network, help collect and consolidate data on identification, referral, assistance of VoT, interception, prosecution of perpetrator;
    Feed database with information ongoing service delivery, including reporting on activities and services mapping, so as to identify gaps, duplications, and/or strengths.
    Assist with consolidation and dissemination of 4Ws data on response and relevant information to all NRM partners at decentralized level
    Liaise closely with NRM coordinator and CTiP AC to support centralized Information Management and subsequent trend analysis;
    In consultation with CtiP AC and BMM partners, advise on response gaps or issues of concern of field level partners
    Support the development of reporting (trafficking) indicators based on minimum standards of care, in close collaboration with NRM coordination, CTiP AC (contribution to TiP report), NRM partners;

    STOCKTAKING

    Organize a “good practice on support services for victims of trafficking” workshop jointly with BMM partners and NRM partners involved in above mentioned pilot, where an action plan will be formulated to improve support services in first level identification along established comprehensive minimum standards of care,
    Develop good practice compendium and includes modalities to measure good practices
    Based on lessons learned from above mentioned pilot, foster a strengthened joined position amongst government officials on the issue of providing protection to potential victims and victims of trafficking cases;
    Assist NRM members to elaborate key advocacy messages on the issue in line with prevailing needs;
    Prepare and coordinate information sessions and wide ranging awareness raising campaigns on the risks of exploitation and trafficking;
    Participate in EF’s dissemination strategy of expert’s final report, in Kenya and Brussels – “Measuring attitudinal, behavioral and cultural change towards VoT: towards a
    Human Rights Based and Victim Centered approach “
    Based on the above, draft an inclusive plan supporting establishment and management of safe houses for victims of trafficking based on protection safeguards and endorsed minimum standards of care;

    MONITORING AND EVALUATING

    Undertake review of the protection initiative and produce a progress report, including recommendations in relations to the tools, SoPs, capacity building of focal point based networks, utility of information collected post-training, and quality of resultant response;
    Assess pre- and post-training quality of information collected at all stages of NRM (especially first stage identification);
    Evaluate to what extend vulnerability and protection mainstreaming have refined the scope of service provided to VoT and led to prevention of trafficking modalities (e/g: baseline surveys to identify the highly risk group)
    Evaluate to what extend strategic, scaled up capacity of first responders and shelter center staff led to more adequate response to needs of trafficked victims including the set up of viable government run Safe house;
    Review Information Management needs;
    Evaluate quality value of a roster for certified social workers operating with the NRM
    Recommendation on extending methodology to the rest of the country

    KEY RESPONSIBILITIES AND ACCOUNTABILITIES

    The incumbent is expected to demonstrate the following technical and behavioural competencies / accountabilities:

    Participatory and community-based approaches
    Ensure utilization of participatory and community based approaches in strategy development, needs assessment, analysis, planning, monitoring and response.Ensure effective and coherent institutional needs assessment and analysis take a gender perspective into account, involving all relevant partners;

    Attention to priority cross-cutting issues

    Ensure gender sensitive response and promote gender equality across all target groups;

    Planning and strategy development

    Ensure predictable action within the NRM membership for the following:
    Gaps identification
    Developing/updating agreed response strategies and action plans for the NRM membership and ensuring that these are adequately reflected in overall country strategies to
    Counter HT (NPA, CTiP Act, 2030 Vision, etc);
    Drawing lessons learned from past activities and revising strategies accordingly;

    Application of standards

    Ensure that NRM group participants are aware of relevant policy guidelines, technical standards and relevant commitments that the Government has undertaken under international and Domestic Law to counter Human Trafficking;

    Monitoring and reporting

    Align with data information sharing systems in place
    Contribute to adequate monitoring mechanisms and reviewing impact and progress of the NRM against implementation plans;
    Ensure transparency, integrity, access to information and accountability principles are embraced in resource allocation and management of service providers’ NRM response;
    Ensure monitoring efforts are linked to the National Integrated Monitoring System (NIMES)
    Ensure adequate reporting and effective information sharing, with due regard for age and sex disaggregation

    Training and capacity building
    Ensure that capacity building of identified member of the NRM membership occurs in order to ensure on-going sustainability and quality of the response
    Mainstream Human Rights Based Programming approach evidenced in a developed Monitoring and Evaluation Framework;
    Work with partners to promote understanding of and adherence to victim centered – HR based approach to their response
    Comply with humanitarian and development guidelines and standards procedure with respect to Do NO Harm, AGDM concept, GBV guidance, child rights and safeguarding, health and safety, SPHERE guidelines and other relevant policies

    DELIVERABLES

    Monitoring and progress controls (report requirement, periodicity, format, deadlines)
    Final product (e/g survey completed, data collected, workshop conducted, research documents, produced)
    One training compendium (including development of module on a minimum of 4 topics including but not limited to security protocol and SOPs for confidential data management, referral to judiciary and law enforcement, victim needs assessment) ;
    SoPs, ISP, Reporting Tools (Trafficking indicators), 4ws
    Mechanisms and frameworks for collecting and sharing information between selected service providers are established

    REQUIRED QUALIFICATIONS AND EXPERIENCE
    Education level

    Higher university degree in a social science or related discipline
    Master / Phd grade

    Qualifications

    5 to 10 years of relevant experience in Counter trafficking / Mixed migration
    Extensive knowledge of protection humanitarian programming
    Experience in capacity building and coordination

    Personal qualities

    Ability to work in a collaborative manner with team members and with multiple stakeholders at various levels from national to sub-national and community levels.
    Excellent communication and interpersonal skills, including cultural sensitivity.
    Demonstrated ability to work effectively in highly stressful situations.
    Previous experience in Kenya, Horn of Africa is an asset

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