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  • Business Development Manager

    Business Development Manager

    Key Responsibilities

    Business growth

    Client onboarding for purposes of offering unique products and world class services that meet the client’s specific financial needs.
    Robustly grow quality loan book and various incomes according to set targets.
    Growth of product holding per client in order to maximize the Company’s share of client’s wallet.
    Develop a healthy client base and business network which shall assure him or her of continuous business generation for both new and repeat business.
    Constantly engage clients in order to enlighten them on new products and services being offered by the Company.
    Identify opportunities and areas for growth within Nairobi County and its environs.

    Customer Relationship Management

    Delight clients by efficiently offering services, responding to client queries and complaints within the Company’s stipulated SLA and TAT.
    Offer appropriate financial solutions to clients’ business needs and challenges while taking care of the interests of the Company.

    Business Support

    Prepare and submit client reports to management as may be required from time to time.
    Sound understanding of the local market and sharing this information with colleagues.
    Work with other team members to source for new business
    Participate in organized customer forums for both feedback and training on the Company’s products and services.

    Competencies and Skills

    Financial statements analysis skills and the application of policies and principles for evaluation and management of the risk associated with lending.
    Excellent presentation skills including exceptional loan underwriting and product proposal development skills.
    Excellent communication and negotiating skills, articulate a sales proposition, interact effectively, able to converse with senior decision makers and key influencers with ease
    Good knowledge of personal or SME/Retail market products and the processes underpinning them, knowledge of the documentation related to industry credit processes and credit delinquency cycles as well as debt collection processes
    Ability to engage effectively, conduct community outreach and engage with small scale traders, business owners and other market segments
    Excellent Interpersonal and time management skills.
    Effective Planning and organization skills, attention to detail and high level of accuracy.
    Ability to work in a fast paced environment
    Outgoing and pro-active in pursuit of credit deals with good knowledge of competitors
    Good knowledge of local competitors

    Qualifications and Knowledge

    Bachelor’s Degree in Business Management, BCom, or a relevant field.
    At least 3-year experience in business development in banking/microfinance sector
    CPA Part 2
    Professional qualification in Marketing such as CIM desirable
    Relevant training and qualification in lending process especially to SME/Retail by a reputable firm.

  • Laboratory Technologist Senior House Officer Section Head

    Laboratory Technologist Senior House Officer Section Head

    The successful candidate will ensure accurate, timely and cost effective testing of patient samples to aid in the diagnosis and treatment of disease in compliance and harmony with the quality management system.
    Required qualifications, attributes and experience

    Diploma in Medical Laboratory Technology
    Registered and licensed by KMLTTB
    At least two years working experience in similar position preferably in a hospital set up
    In depth knowledge regarding hospital wide quality initiatives ISO 15189 and JCIA will be an added advantage.

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  • Hostess

    Hostess

    Starting date: Immediate.
    Responsibilities:

    Answer incoming calls to the restaurant and provide appropriate service
    Greet incoming guests warmly with a genuine smile and eye contact
    Upon seating, offer guests a menu and inform them of their server’s name
    Cleans, organizes and stocks menus at host area
    Answers phone and answers questions concerning the menu and restaurant.
    Interacts with guests in and as they leave the restaurant to ensure positive dining experience
    Maintains a database of contacts for frequent guests

    Required skills and Competencies:

    Diploma in Hospitality management or any related course
    Prior experience as a Hostess in a busy restaurant
    Ability to multitask and attention to detail
    Superior customer service and people skills
    Knowledge of restaurant business operations
    Cross cultural sensitivity
    Teamwork / co-operation

  • Marketing Officer

    Marketing Officer

    To develop, establish and maintain marketing strategies to meet the objectives of the hospital. Understand and effectively manage customer needs as well as designing a process that ensures a memorable customer experience. This role will involve building and cultivating key relationships with potential customers (corporate & non-corporate), public, development partners and other stakeholders nationally and regionally.
    Key Duties

    Develop and implement marketing plans and projects for new and existing service
    Manage the productivity of the marketing plans and projects and exploring ways of improving existing products and services, and increasing revenue through enrolling new corporate clients and consultants.
    Conduct market research and analyse current market condition to determine market requirements for existing and future services.
    Monitoring and analysing market trends and study competitors, partners and substitute products and services
    Expand and develop marketing communication platforms including social media platforms.
    Determine and manage the marketing budget and deliver marketing activity within agreed budget
    Maintaining and developing relationships with new and existing clients, developing industry linkages so that they continue to use St. Francis Community Hospital services
    Generate and maintain detailed reports to track patients experience through the current process and assess gaps that may need improvement.
    Evaluate, review and report on all marketing activity and results.
    Identify and map the target customers (corporate & non-corporate).
    Plan and organize Initiatives like camps, seminars and conferences to increase service and product promotion participation and doctors’ referrals.
    Organize CMEs for promotion of the activities and services of the medical departments and specialties.
    Organize outreach programs with prospective patient communities.
    Assist in designing, printing brochures, leaflets and other hospital marketing materials.
    Track leads mediated through above CMEs, camps and seminars etc. to tap new corporate tie-ups, convert referrals etc.

    Job Requirements / Qualifications

    Bachelor’s degree in Marketing or equivalent from a recognized institution.
    Minimum of four years working experience in aggressive marketing and sales.
    Experience gained from Hospitals, Pharmaceutical and Insurance will have an added advantage.
    Proficiency in Microsoft Office Suite.
    Digital marketing skills.

    Competencies and Capabilities

    Ability to work without supervision.
    Good organizational and time management skills.
    Excellent public relations and communication skills.
    Ability to influence and attract potential clients to programs.
    Self-driven individual who motivates and inspires confidence
    Strategic thinker and a problem solver.
    Team leadership skills, persuasiveness, adaptability, creativity, good judgment and decision-making ability.
    Sales and marketing skills.
    Creative and innovative.

  • Program Manager

    Program Manager

    Ref No: RI/PM/2018
    Major Responsibilities

    In collaboration with the Executive Director taking lead with ensuring the smooth administrative operations of all Programs including Staff Management.
    Technically support the Executive Director in all Program related activities; ensuring proper Project design and implementation.
    In collaboration with the Executive Director and other relevant bodies, devise means of and solicit funds for RI Program activities.
    Ensure the timely monitoring, evaluation and reviews of all RI Program Projects.
    Ensure the accurate representation, collaboration, communication and reporting for all Program and assigned Ripples Organization activities.
    Establish and maintain relationships with key partners and other stakeholders involved in the project delivery

    Minimum qualifications, skills, knowledge and experience

    Must be a born again Christian with proven leadership participation in the church
    Must possess a Degree in Project Management, social work or community development and Masters and leadership training would be an added advantage.
    Strong conceptual and analytical skills, and innovation, with the ability to translate project documents into action plans with specific deliverables
    Demonstrated experience in designing, managing, implementing, monitoring and evaluating programs and projects
    Excellent interpersonal skills, presentation skills, public Speaking skills including the ability to communicate confidently and effectively with staff, donors and senior leaders; must have strong written, oral, and listening skills
    Proficient at crafting grant applications and proposals, as well as managing the grant writing process
    Computer literate (MS word, Excel, Power Point and Access)
    Ability to provide technical support to other staff, and project delivery.
    At least 5 years of experience on the same position

  • Sales & Marketing Personnel

    Sales & Marketing Personnel

    Level: Junior Level
    Salary Range : 15-20k (Exclusive Of Commissions)
    Requirments

    1-3 years’ experience of sales and marketing(not mandatory)
    Have atleast done CPA upto section 2
    A diploma in sales and marketing
    Conversant with the use of social media platforms
    Computer literate
    Excellent communication skills
    Very charismatic
    Excellent at customer service

    Job Description

    Serving clients in our main branch (Nairobi)
    Entering sales data
    Receiving stock and keep records
    Ordering stock from the warehouse
    Daily reporting and accounting of sales
    Dispatching sales to our other outlets
    Coming up with marketing campaigns

  • Sales & Marketing Agent

    Sales & Marketing Agent

    Job Description
    We are looking for somebody to help our business grow the number of pharmacies chemists and small clinics currently using the system. Maisha Meds has plans to expand rapidly across Kisumu, Migori, Homabay, Kakamega, Busia, Vihiga, Siaya, Nyamira, Kisii, Bungoma, Kakamega and Trans Nzoia Counties. To be a part of Maisha Meds is to join a friendly and dynamic team with big ambitions to improve the availability of quality medication in Kenya through providing pharmacies with business solutions. The company will provide extensive training to help you reach your potential and attain your sales targets.
    Job Description
    Sign up pharmacies in your sales territory to use the Maisha Meds system. This will include client identification, sales pitch and closing activities. Training will be made available to help those sales and marketing agents selected, effectively perform these activities. The Sales Agents will also be trained on how to on-board a client.
    Sending regular updates to the supervisor by submitting activity and results reports, through daily call reports, weekly work plans, and monthly activity reports on completed tasks in the respective territory.
    Required Skills and Qualifications:

    The applicant should have 1-2 years of sales experience in closing sales.
    The applicant should have a high degree of professionalism; integrity; strong organization and attention to detail; sales planning; presentation skills; a high energy level and experience meeting sales goals. The applicant should also be able to work independently.
    Prior experience in selling a technical or high value product such as technology is preferred.
    A strong academic record is not essential but preferred. Somebody who is a quick learner of new information and skills is more valuable for this role.
    Possess a smartphone or a tablet.
    Strong communication skills are an essential component of this role including written and spoken Kiswahili and English.
    For prospective applicants without existing sales experience please be very clear about why you think you would make a good representative for Maisha Meds.

    Target
    A minimum of 4 chemists per week
    Remuneration and Benefits

    The period of engagement will be a three month probationary period but Maisha Meds reserves the right to terminate employment sooner in the event of underperforming sales targets.
    The pay package for this role is entirely commission based:
    For every chemist acquired up to 5 chemists, the marketing consultant will be entitled to 2,000 KES per chemist.
    For every addition chemist above the minimum target .i.e. above 5, the consultant will be entitled to a bonus of 1,000 KES adding up to a total of 3,000 KES per additional chemist.
    Maisha Meds shall not cover any transport or other related costs.

  • Technical Project Manager

    Technical Project Manager

    We are looking for an intelligent, self-motivated individual with a passion for technology to oversee the initiation design, implementation and closure of highly-visible facimf Apps. The right candidate will spend 90%+ of their time managing budgets, conducting consultants with internal developers, business teams, Management executives & external vendors, preparing schedules, assigning resources to particular tasks and tracking progress toward completion. Projects are likely to engage such areas of technology such as application design, development, deployment, testing, systems integrations, information security and database administration.
    Qualifications, Experience & Qualities

    3 years or more hands-on tech products project management experience
    Demonstrated success defining and launching high-traffic, consumer-facing Apps and platforms an added advantage
    Strong familiarity with modern project management software issues tracking software such as ASANA, JIRA and Redmine.
    Strong ability to accurately assess risk, mitigation opportunities and contingency planning relating to project scope, schedule and resources.
    Knowledge of the ins-and-outs of software development life cycle (SDLC) and Agile development methodologies.
    Demonstrated ability to gather and turn business requirements into technical requirements and scope projects
    Ability to write and resent reports to C-Level Executives and other teams
    Ability to influence and manage a team from diverse a background and skills.
    Exceptional communication and relationship-building skills, high emotional intelligence and a proven ability to thrive in a fast-paced high-pressure environment
    Big picture thinker, with higly sharpened attention to detail
    Aggressive “result first” personality
    Bachelor’s Degree and accreditation in PRINCE2/APM/PMI/Six Sigma or other project management certification desired.

  • Corporate Marketing Executive Internship

    Corporate Marketing Executive Internship

    Key Responsibilities:

    MAIN: Approaching different clients in different locations/towns to market to them.
    Generate new business and use existing network in the industry
    Achieving sales targets on monthly basis
    Identify new sales opportunities within existing accounts
    Delivering sales presentations to new customers
    Attending customer meetings
    Maintaining and expanding relationships with existing customers
    Follow up of sales leads and closing the deal
    Managing a portfolio of accounts
    Interact and coordinate with the sales team and other staff members in other departments
    Completing all the administrative sales work as required
    Preparing and submitting timely weekly and monthly sales reports

    Requirements:

    Degree/Diploma in business or related field
    6 months to one year experience.
    Result-oriented with ability to work under strict deadlines and meet sales targets
    A high sales drive and a strong will to succeed
    Mature, confident, articulate and with strong communication skills