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  • Head, Advantage Banking

    Head, Advantage Banking

    Advantage banking is the Bank’s Premium Banking proposition within Retail Banking customized for successful, High Net Worth individuals. These individuals may be employed or may be entrepreneurs. They cut across salaried individuals, business people, small, medium and large corporate executives, expatriates, senior government officials and politicians.
    We offer tailor made financial solutions that meet the individual needs in the midst of a dynamic economic environment through, highly personalized relationship management, dedicated centers for convenience and privacy and superior customer service.
    The Head of Advantage Banking will be responsible for overall leadership, management, growth and profitability of the High Net Worth portfolio as well as the implementation of an efficient and effective operational risk management, customer service and sales culture.
    Responsibilities

    Drive and implement the Bank’s strategy for High Net Worth business segment and grow revenues.
    Drive customer growth of the High Net Worth business in customer base, assets, liabilities and profitability.
    Develop and implement customer led propositions for the High Net Worth segment by developing a pipeline of value adding customer solutions which are consistent with the business strategy, to include customer experience, products, service offering and business stage proposition.
    Design relationship structures, recruitment, training and deployment of High Net Worth Banking teams.
    Guide Advantage centres and Niche suites to ensure that they constantly provide superior levels of customer service.
    Manage and build the Bank’s Advantage Banking brand equity in the market.
    Develop policy standards for customer profiling and guide branches on customer target.
    Ensure that appropriate internal controls and procedures are in place and documented. Monitor the operations of such procedures and controls; regularly review them to ensure they reflect changes in product, systems, policy or regulations.
    Review the lending risk and manage the unit’s Portfolio at Risk (PAR) within set Business levels.
    Manage account migration and provisions to ensure that they are within acceptable, set business levels.
    Manage train, coach and develop a high performing team.

    Requirements

    University Degree preferably in a Business related field from a recognized institution. A Master’s degree in Business Administration will be an added advantage.
    Have at least 10 years’ experience in Retail Banking; 8 years of which one must have had management level experience in an affluent / High Net Worth service sector with below responsibilities:
    Sales and Product Development
    Customer Service and Relationship Management
    Banking operations, Credit Analysis and Administration
    Thorough knowledge of Retail Banking Products & Services with extensive Banking Industry knowledge.
    Excellent interpersonal, and negotiation skills with the ability to network, generate new business and develop strong business relations.
    Strong leadership skills with demonstrated competencies in championing high performance management.
    A good understanding of Risk, Compliance policies and procedures.

  • Graduate Management Trainee

    Graduate Management Trainee

    Job description
    Role Description
    The Graduate Management Trainee program delivers a truly global proposition in the employment market and enabling greater talent mobility within the business. This was developed to identify the future generation of Safaricom leaders by hiring today’s best young talent coming fresh from the universities across the globe. It ensures that we continuously build a strong flow of home grown local talent who will lead our business in delivering our future growth ambitions. The program draws from its rich heritage to move towards a sustainable future with people who want to have an impact and leave a lasting impression by finding innovative solutions to complex problems.
    We are therefore pleased to announce the recruitment of Safaricom Discover Management Trainees.
    As we select our Management trainees, we are looking for bright, exceptional and well-rounded individuals, who can be developed to combine their intellectual strength with strong team working and leadership competencies. In keeping with our current business needs, we are looking for a person who will meet the following criteria:
    Detailed Description
    This is an 18 months program designed to prepare future leaders to assume challenging responsibilities and prepare them for business leadership roles. The program encompasses rotations within and across functions in an accelerated learning environment. We aspire to grow our talent pipeline to have more diversity that challenges perspective by individuals with the potential and capability to drive Safaricom to new era of telecoms.
    Job Requirement

    To work with other managers to plan and direct the work of divisions.
    To receive on-the-job training and formal training related to the rotational experience.
    To work in different divisions to gain perspective of the business as a whole.
    To attend periodic evaluations.
    To prepare reports for management as and when required.
    To identify trends and recommends proactive or remedial action to manage business situations.
    To work with and through management to develop and implement actions that protect company assets and promote profitability.

    Job qualifications

    Bachelor’s Degree (Second Upper) from a recognized university. First class will be an added advantage.
    Fresh graduate or MUST have graduated within the last 1 year from the date of advert.
    Excellent communication skills;
    An exceptional achiever in extracurricular activities will be of added advantage.

  • General Manager (Logistics / Shipping / C&F / Freight / Senior Management)

    General Manager (Logistics / Shipping / C&F / Freight / Senior Management)

    Job Description:
    A Global Logistics company is looking to put in place a General Manager who will be responsible for the overall Business, Financial, Operational and Administrative management of the Company’s core activities.   Responsibilities:

    To lead and manage cross cultural and cross functional departmental teams within the company including those of the technical, operations, projects, QMS, HSSE,CFS ,stores, commercial and marketing, and the human resources.
    Manage, lead and oversee all aspects of daily operations and all facets of business activities including those of maintaining compliance standards as per KRA license ISO 22000, cost effectiveness and time management of projects/ operations within budget.
    Overall administrative function of the company.
    Develop and execute business plan for maximizing assets utilization and develop and execute business expansion plans
    Establish relationships with existing and potential clients to position the Terminal’s and core business activities managed by the company as the preferred source at all time
    Review current C& F activities, procedures  and come out with KPI
    Review current costs for each file and set up the revised budget to control costs ï‚· Monitor Bond utilization, cancellation and custom compliance.
    Get International/ Multilateral  agencies as clients
    Oversee and ensure all requirements concerning C&F, bond management are fully complied with in time bound manner.
    Monitors, oversees and controls revenue generating activities.
    Fully responsible for the balance sheet of the business

    Requirements: Qualification and Skill

    Minimum Education: M.Sc in International Logistics, Degree in Shipping & Trading and C&F  with a strong management backgroundï‚· Experience
    Minimum 8-10 years’ experience in senior management overall management of International Logistics Company handling diversified activities.
    Minimum 7-8 years’ experience as a profit Centre head.
    In-depth knowledge of all business functions of a company having similar line of business. 
    Proven ability to work in a challenging , dynamic and stressful environment
    Experience working in Africa shall be an added advantage.

  • Factory Manager

    Factory Manager

    The Factory manager will be tasked with overseeing and managing all daily production operations of the plant and ensuring that policies and procedures are followed.
    He will be tasked with developing processes that will maximize stewardship, safety, quality and productivity.
    Objectives

    Meeting production targets at the right cost.
    Proper reconciliation of stock reconciliation and relevant reports
    Effective people Management and workplace organization on the shop floor.
    Safe Plant Operations.
    Engineering maintenance.

    Responsibilities

    Manage and Process Products by supervising staff; planning, organizing and monitoring work flow through the Factory, ensuring adherence to Quality standards and optimal returns.
    Implement strategies in line with strategic initiatives and provide a clear sense of direction and focus and provide leadership to staff.
    To ensure health and safety provisions and regulations are complied with and the safety risks and hazards are mitigated.
    Ensure that the factory complies with Quality control standards such as Total Quality Management (TQM), the Standard Operating Procedures (SOPs) Food Safety.
    Ensure that the Plant complies with local and international statutory and Regulatory requirements.
    Manage the manufacturing operations and ensure an Overall Equipment Effectiveness (OEE) of 80% with an efficient maintenance schedule.
    Planning and organizing production schedules, ensuring the manufacturing process are run smoothly and in a timely manner.
    Ensuring compliance of operations with company policy as well as relevant statutory obligations.
    Planning and controlling of costs versus budget.
    Planning and controlling of resources (Equipment, People, Material).
    Maintenance of all equipment through inspection, cleaning & inspection, continuous care and preventive maintenance.
    Creating and maintaining a positive work environment for all employees, develop a mentorship & team development.

    Skills & Qualifications

    Bachelors Degree in Engineering or Science. Diploma in Business Management a plus.
    Minimum 5 years proven managerial experience in a similar role, preferably in a FMCG set up.
    Adequate knowledge of business and management principles (budgeting, strategic planning, resource allocation and human resources).
    Ability to create accountability and to lead by example.
    Strong team building, decision-making and people management skills.
    Knowledge of GMP, Kaizen/TPM/TQM/Lean manufacturing techniques a must.
    Hands on experience with Quality Systems such as ISO:9001 and ISO:22000
    Excellent oral and written communication skills.

  • Market and Customer Research Analyst

    Market and Customer Research Analyst

    Job description
    Company Overview
    Job Responsibilities
    Your responsibilities will include but are not limited to:

    Analyze and visualize data on our customer base and the Nairobi market in general using Excel and/or statistical packages (e.g., R or Stata)
    Identify trends and draw strong conclusions from research data
    Write detailed, conclusive reports for internal and external stakeholders such as KOKO’s Executive Committee, partners, and investors
    Participate in designing research studies to ensure data quality

    Qualifications

    2+ years’ work experience in an analytical role, preferably working with market research data
    Advanced skills in Excel
    Experience with other analytical/statistical software packages such as Stata or R
    Excellent written English and report-writing skills
    Experience in creating data visualizations using Tableau or similar tools is a plus, but not required
    Business acumen – you are able to understand how your work fits into the “big picture” of KOKO’s business, and make recommendations for our business based on research findings
    Comfort with a fast-paced startup environment
    Undergraduate degree

  • Terms of Reference for a consultant or consultants to develop guidelines for technical assistance to support small and medium seed companies to access

    Terms of Reference for a consultant or consultants to develop guidelines for technical assistance to support small and medium seed companies to access

    Scope of work
    SSTP wishes to contract a consultant or consultants from March – May, 2018. The assignment consists of two separate but related components. The first component will be to i) review the SEI, ii) to propose both financial and technical indicators to assess the financial and technical performance of small and medium scale seed businesses, and iii) to propose enhancements to the SEI as a tool for assessing and monitoring performance towards financial sustainability.
    The second component will be to i) identify potential sources and types of non-grant funding for small and medium scale seed companies, ii) identify the financial and technical indicators that financial providers require as part of the due diligence process prior to lending, and iii) identify technical assistance needs of small and medium scale seed companies to develop and provide the financial and technical information that will attract non-grant funding.
    The second component will be undertaken both virtually and through visits to selected financial institutions.
    Both components of the consultancy will require a visit to Nairobi, Kenya to meet with SSTP headquarters-based staff, African Enterprise Challenge Fund (AECF) staff, and other AGRA staff. The first part of the consultancy will require visits to Ghana, Malawi and Tanzania to interview SSTP country teams and selected seed company personnel that have received SSTP grant funding. Each country visit will be for a total of four days including travel to/from the country (16 days), with an additional five days for report writing on completion of the assignment making a total of 21 days.
    Deliverables
    The consultancy will be expected to deliver, the following outputs:

    A review of the SEI
    A list and description of technical and financial indicators to assess the financial and technical performance of small and medium scale seed businesses
    Proposed enhancements to the SEI as a tool for assessing and monitoring performance towards financial sustainability
    A list of potential financial providers categorized according to the type of lending offered
    Detailed description of the technical assistance needs for small and medium scale seed enterprises to attract non-grant funding

    Technical and Financial proposals will need to be submitted as separate documents. Financial proposals will not be opened until the conclusion of the technical evaluation and then only for those proposals that are deemed qualified and responsive.

  • Material Development Consultant

    Material Development Consultant

    OBJECTIVE & TASKS
    The objective of this consultancy is to develop a simplified guide book on opportunities/ways for engagement with the county government to improve pubic civic engagement, particularly women.
    As such, consultant will be required to:

    Conduct a review of the Constitution of Kenya 2010 and the core devolution legislation with a view of identifying key opportunities for public participation and citizen engagement.
    Cross check with the County governments act, the public finance act and the Kenya Vision 2030 and other policy documents to ensure that identified priorities for development are infused into the booklet.
    Undertake a desk review of past performance of county governments as it relates to public participation and identify the county government development priorities as per the CIDP, and provide information on how to infuse that knowledge with others.
    Develop a citizen engagement booklet, that would be used to train and provide information on the best way for citizens especially from the informal settlements can engage in development in their community (more specifically women)
    Consultant will be required to prepare a short presentation on their understanding of the assignment.
    To facilitate and train women from informal settlements (both literate and illiterate) on the guide and how to identify opportunities for engagement at the grassroots level.

    ASSIGNMENT DURATION
    The assignment is for a fixed period of 2 weeks which will commence immediately after signing of the contract.
    DELIVERABLES

    Outline of the engagement guide
    Engagement guide – simplified citizen’s version
    Training/ facilitation notes/ Training structure for both illiterate and the literate groups of women.

    REQUIRED EXPERIENCE
    Consultant should have experience and a proven track record in the following areas:

    Comprehensive knowledge of Governance and Devolution in Kenya, implementation of the devolved structures and opportunities for engagement both by the county officials as well as by citizens.
    Public participation laws at it relates to citizen participation in governance with a strong focus on the public finance management including the history of budgeting in Kenya, its evolution, the new budget process, oversight, opportunities for engagement among others.
    County government engagement
    Engagement with the civil society on citizen participation especially as related to CIDP, and their public participation as well as public finance, budgeting and county governments, national treasury, among others.
    Research and training on public finance management at either arm of the National Government or County Government (i.e. County Executive or County Assembly)
    Developing training or reference materials or other publications is desirable
    Excellent facilitation, communication, writing and presentation skills, particularly working with grassroots organizations and/or groups.

  • Corporate Services Director

    Corporate Services Director

    Background
    The Director of Corporate Services reports to the Director General (CEO) and is a member of the senior management team. S/he will be involved in strategic planning as well as a host of continuous improvement initiatives that will prepare this established organization for tomorrow’s challenges. We require an excellent leader, people person, strategic communicator and relationship builder.
    Responsibilities

    Advise the Director General and members of the Institute Management Committee on financial planning, budgeting, cash flow, investment priorities, and policy matters;
    Maintain continuous lines of communication, keeping the Director General informed of all critical matters;
    Actively contribute as a member of the Institute Management Committee (IMC) to ILRI’s strategic goals and overall institutional management with particular emphasis on the integration of research, financial and business operations;
    Develop and execute strategic and financial and risk management plans, projects and business solutions that improve support services to the Institute’s research work;
    Promote good stewardship, values and accountability through effective and innovative financial systems, policies, procedures and capacity enhancement processes and methods that improve efficiency, productivity, preservation and security of people and assets;
    Provide user/client focused solutions, based on strategic leadership of the support services departments (Finance, ICT, Supply Chain, Housing, Catering and Conferencing, Facilities & Infrastructure, Transport and Security) and effective management of the quality of the Institute’s service delivery outputs and outcomes;
    Manage the positioning of ILRI within the CGIAR and ensure compliance with CGIAR standards and global best practice;
    Fully represent the Institute internally and externally at all levels with respect to financial and support services and act as a source of expert functional referral by ILRI staff and stakeholders;
    Oversight and management of all of ILRI’s non-research, physical infrastructure with particular emphasis on leading;

    The preparation and implementation of long term maintenance plans for existing infrastructure; and
    The preparation and execution of plans, subject to appropriate cost-benefit analyses, for new infrastructure developments;

    Oversight and management of ILRI’s shared ICT service through the joint steering committee currently chaired by the International Center for Research on Agroforestry (ICRAF)
    Oversee the work and professional development of the Head of Finance and the broader finance team to ensure the continuous improvement of financial support services;
    Promote a culture of high performance and continuous improvement across all of the Corporate Services Department. Monitor staff performance and development goals and ensure compliance with People and Organizational Development policies and procedures;
    Upgrade and implement policies, internal controls, accounting standards, and procedures at Headquarters and all other regional/country offices;
    Support establishment of new offices and ensure appropriate levels of legal, financial and operational support to new and existing country/field offices. Ensure that appropriate Host Country Agreements/ Hosting Agreements and infrastructure/office facilities are in place.

    Requirements

    MBA or equivalent and finance/accountancy qualification
    5-10 years’ experience in a senior management role
    Strong track record in leading the finance and operations function of an organization operating in a complex, fast changing environment
    Demonstrated ability to manage operations effectively
    Experience in introducing and managing change initiatives in financial and operations management
    Demonstrated ability to recommend or make decisions, including difficult ones, in a complex, changing environment
    Ability and interest in continuous learning that deepens understanding of the dynamics of the internal and external environments in which a not-for-profit, publicly funded research institute operates today
    Demonstrated ability to work in multi-cultural settings and to build productive relationships with diverse internal and external stakeholders
    Working experience outside the candidate’s home country is required; preference will be given to experience gained in developing countries
    Experience in similar organizations (science-based, public/private research, consulting firms) is desirable
    Experience in business development and/or resource mobilization highly desirable
    Essential personal qualities: integrity, responsiveness and decisiveness

    Post location: The position will be based in Nairobi, Kenya
    Position level: The position level is 6A
    Duration: 3 years with the possibility of renewal, contingent upon individual performance and continued funding.
    Benefits: ILRI offers a competitive salary and benefits package which includes 15% Pension, Medical insurance, Life insurance and allowances for: Education, Housing, Relocation, Home leave, Annual holiday entitlement of 30 days + public holidays.