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  • Motorbike Rider

    Motorbike Rider

    Job Description

    Highly skilled in picking up and delivering items to their ultimate destinations
    Track record of verifying delivery information, for instance names, addresses, and contact numbers
    Competent at planning and following the most resourceful routes for delivery
    Proven record of collecting essential payments and signatures from customers
    Ability to record package delivery information, for example time of delivery and recipient’s name
    Profound ability to communicate verbally with customers in a professional manner
    Able to complete paperwork accurately and completely
    Dedicated and meticulous – high level of accuracy and attention to detail

    Requirements

    Valid Driving license
    Valid certificate of Good conduct
    A letter from your rural area chief.
    At least 2 years’ experience working in the same capacity.

  • Accountability Intern

    Accountability Intern

    Job Description
    Under the direct supervision of the Accountability Officer, he/she will assist him/her in ensuring ACTED continuously engage in meaningful two-way dialogue with communities it serves as well as ensuring the implementation and management of a complaints mechanism, pro-active engagement with project beneficiaries and ensuring issues, questions and complaints are followed up in a meaningful and genuine manner.
    With the support and supervision of the Accountability Officer, the Intern will assist in:

    Documentation of feedback received, logging onto ACTED reporting templates, and analyzing feedback trends in order to improve community engagement
    Liaising with field staff on trends for each respective area, supporting improvement of community engagement at each project site;
    Providing timely feedback to the program team, and Area Coordinator on sensitive issues, on complaints raised by the communities on project activities;
    Contacting beneficiaries and key stakeholders on a regular basis to collect feedback on project activities;
    Supporting direct line manager with field visits as required
    Work closely with program teams to ensure all feedback is incorporated into approaches and future programs where possible.
    Institutionalize and enhance accountability mechanisms to all ACTED projects.
    Participate in accountability forums to represent ACTED
    Filing accountability and feedback materials.
    Perform other duties as assigned by the supervisor

    Requirements

    Bachelor’s Degree in Social Science, Community Development or related field.
    Experience of social research methods to conduct monitoring and evaluation for humanitarian and development initiatives/interventions will be a plus
    Certification in monitoring and accountability is a very strong asset
    Excellent interpersonal and communication skills; the ability to successfully and effectively liaise with a variety of people in a multicultural set up.
    Proven commitment to accountable practices.
    A Kenyan Somali national with good English communications skills (both oral and written) and report writing skills will be preferred.
    Strong team player of high integrity, pleasant personality, ability to work under least supervision and meet strict deadlines.
    Ability to work independently.

  • Regional Deputy coordinator Program Support Officer

    Regional Deputy coordinator Program Support Officer

    Job Description
    OVERALL PURPOSE
    The ReDSS Regional Deputy coordinator will be responsible for supporting ReDSS members and partners in the region on solutions programing, knowledge management, capacity development and learning. The deputy coordinator will be acting coordinator when required and will represent ReDSS members in relevant fora and coordination mechanisms
    KEY RESPONSIBILITIES
    Program support :

    provide high quality support on program development and design, solutions outcomes monitoring and learning
    Provide strategic and programing support to ReDSS members and partners in developing and using solutions programmatic tools to ensure high quality solutions
    programing for displacement affected communities in Horn and East Africa
    Support the use of ReDSS solutions programmatic tools and online dashboard
    Lead and facilitate processes to inform real time learning and support iterative decision making in solutions programming
    Facilitate cross countries program learning based on ReDSS learning strategy principles (collaborative, adaptive, iterative and locally-led)
    Support members to invest in community engagement processes and 2 ways communication to improve community ownership and our collective accountability
    Support partners to put in place longitudinal system to capture and monitor impacts and intentions of displaced people over time
    Initiate and support cross countries/ regional learning between members and partners
    Bring governments, humanitarian and development actors together to discuss collective outcomes and invest in joint programing and learning
    Convene ReDSS internal and external partners on a regular basis to discuss solutions programing and use findings and evidence from Solution analyses and research to inform better programing

    Knowledge management and capacity development

    Lead and coordinate knowledge sharing activities between countries and actors at national and regional level encompassing both real time learning and longer term lessons learnt processes
    Facilitate workshops to promote cross-learning and carry out dissemination of ReDSS learning tools as appropriate
    Integrate a flexible, collaborative and iterative learning approach into ReDSS activities
    Lead the development of high quality case studies on lessons learnt from measurement of impact, sectorial/thematic issues and analysis of actions based on ReDSS learning framework, including learning from failure
    Support ReDSS training roll out
    Lead and coordinate Solutions analysis in different countries in the region (secondary collection of durable solutions data, analyses of humanitarian/development strategies, policies and legislation etc.) and the production and dissemination of quality reports.
    Lead dissemination and uptake of solutions analysis to support better durable solutions programming and policies in the region
    Support the coordination and management of research initiatives in line with ReDSS operational research priorities

    Representation and ReDSS deputy role

    Represent ReDSS with a diverse range of governments, humanitarian and development actors, UN agencies, private sector and academia
    Represent ReDSS in high level meetings and forum at regional and global level
    Acting ReDSS Coordinator when required

    Management

    Ensure strong leadership and clear communication of vision, strategies, procedures and guidelines and that ReDSS strategy is delivered with high quality
    Ensure ongoing management and support to facilitate compliance, adequate procedures and processes, timely and quality implementation and appropriate budget management and cost efficiency
    Coordinate the development of donor applications and reports, as well as ensuring donor compliance and quality controls
    Ensures the development and implementation of an effective MEAL system that measures the relevance, use and impact of ReDSS work
    Ensure internal information sharing and coordination among ReDSS members
    Line management responsibility: performance management and staff development of staff under his/ her supervision and ), including oversight of recruitment processes alongside ReDSS Coordinator

    ABOUT YOUIn this position, you are expected to demonstrate each of DRC’ five core competencies:

    Striving for excellence: You focus on reaching results while ensuring an efficient process.
    Collaborating: You are a strong networker and enjoy working with many different types of stakeholders, you involve relevant parties and encourage feedback.
    Taking the lead: You take ownership and initiative while balancing the role of advisor and leadership
    Communicating: You write and speak effectively and honestly and display political and cultural sensitivity, including ability to adapt well to local culturesDemonstrating integrity: You act in line with our vision and values

    Education:Advanced University degree in social studies, political science, program management, international relations, international development or relevant field
    Experience and technical competencies:

    Minimum 8 years of experience in similar positions involving programme planning, monitoring and complex grants management with a consortium of partners Strong
    knowledge of the socio-economic and political dynamics of East and Horn of Africa region; more specifically on displacement, with a demonstrated ability to manage politically sensitive contexts
    Demonstrated ability to work in a multicultural environment and establish effective working relationships, both within and outside the organization

    Required skills

    Strong analytical and writing skills with proven experience in producing high quality programs and lessons learnt tools with ability to present complex information in a simple and accessible manner
    Strong programme and grant management skills
    Solid experience in capacity development of a wide range of actors including adult learning, mentoring and coaching, training of trainers and impact monitoring of capacity development activities
    Strong experience in translating evidence and research into programming guidance
    Proven experience and strong interest in supporting community engagement and accountability processes
    Excellent coordination, inter-personal facilitation and communication skills to build trusted relationships with a wide array of humanitarian and development partners, donors,
    Government agencies, etc
    Good IT command, close familiarity with the maintenance and management of template-style websites and experience of applying ICT (information communications technology) to knowledge management
    Flexibility, proactive engagement, ability to work under pressure and to demonstrate high tolerance for change, complexity and unpredicta

    Languages:Fluent in spoken and written English

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  • Head of Derivatives Sales Human Resources Business Partner

    Head of Derivatives Sales Human Resources Business Partner

    Job description

    Building the banks treasury derivative sales capabilities in all the subsidiaries
    Designing policies to guide the operations and establishment of a Treasury derivative sales desk.
    Writing the appropriate board approval papers and credit limit approval papers needed for authorization to undertake derivative trades.
    Identifying end engaging clients on uptake of treasury derivative products.
    Liaising with the Treasury Sales and Corporate banking relationship managers in identifying and selling derivative products to clients.
    Ensuring that the synergy between the FX sales traders, FX interbank traders is achieved when selling derivative products.
    Ensuring that the target budget for derivative sales is achieved and surpassed every year.
    Liaising with legal department, finance, and treasury operations e.t.c, to ensure that the derivative trades are appropriately booked.
    Ensuring that client appropriateness before selling derivatives is assessed.
    Ensuring that all the legal documentation protecting the bank’s interest is signed by the clients before engaging in derivative trades.
    Ensuring that there is appropriate supervision of the derivative sales trader.
    Ensuring that the derivative sales unit has the appropriate systems and technology to undertake its functions.
    Liaising with compliance, market risk and credit risk departments to ensure that the bank does not miss-sale derivative products to clients.
    Providing leadership and a differentiated thinking in making sure that the bank takes a leadership position in derivative sales in the Africa region.
    Developing banking partnerships with large offshore banks which will enable the bank offset any derivative positions.
    Ensuring the bank does not run any derivative positions in its balance sheet and that all derivative trades are done on a back-to-back basis with other banks.
    Reporting any issues in the derivatives sales unit to the Group Director of Treasury

    Qualifications & Experience

    Graduate degree from a well-recognized University with a Bias to a Business related field or Marketing
    Expert knowledge; exhibits an exceptional degree of ingenuity, creativity and resourcefulness.
    Excellent business acumen and strategic thinking.

    Key Critical Competencies

    High level negotiation to get new and additional business
    Preparation of various reports including customized client proposals according to the client’s need
    Coordination with various key departments for delivery of seamless service to clients
    Competitor and Industry analysis – actively review and monitor competitor product offerings and monitor industry trends

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  • Finance and Operations Manager

    Finance and Operations Manager

    Job description
    A hands-on and participative leader, coach and mentor who will lead and develop an internal team to support the following areas: 
    Finance, logistics, warehousing, security, procurement, transport, property management, governance, ICT and HR and administration.

  • Quality Assurance Manager – Education

    Quality Assurance Manager – Education

    Job Description
    S/he will be responsible for quality and timely delivery of education programme in both Nairobi slums and Marsabit County
    Main Duties & Responsibilities:

    Provide technical guidance and quality assurance for education programme in Nairobi and Marsabit inter alia:
    Develop and monitor implementation of technical guidelines for programme interventions e.g. pedagogy, child to child clubs, mentorship etc.
    Develop tools and build capacity of staff to conduct reviews, provide feedback and implement improvement plans.
    Enforce programme compliance with MOE, TSC and donor policies.
    Review quality of quarterly and annual plans and reports including case studies
    Provide technical advice to MOE quality assurance units.
    Conduct external reviews in Concern supported schools to determine quality and standards of teaching, learning and leadership.
    Networking with international Quality Assurance forums and participating in relevant national conferences/workshops/meetings.

    Responding to Emergencies:Participate and contribute as necessary towards Concern’s Emergency response as and when necessary.Comply with Concern’s health, safety and security guidelines during emergencies.
    Programme Participant Protection Policy
    To adhere to the standards of conduct outlined in the Programme Participant Protection Policy and Concern Code of Conduct.
    Job Specification:
    Essential

    A Bachelor’s Degree in Education
    At least five (5) years’ experience in implementing Primary Education projects with at least two (2) years’ experience in literacy and numeracy interventions and at least one
    (1) experience in protection of vulnerable children
    Knowledge of international humanitarian systems, institutions and donors, and of procedures, accountability frameworks and best practices.
    Strong monitoring and evaluation, data analysis and reporting skills.
    Excellent communication skills and demonstrated ability to work effectively in teams.
    Proficient in the use of computer applications
    Fluent in both spoken and written English and Kiswahili.

    Preferred

    A Master’s Degree in Education
    Working knowledge in alternative education pathways e.g. TVET
    Working knowledge of child to child approach
    Good understanding of cross cutting themes – gender, HIV and AIDS, Disaster Risk Reduction

  • Reservations/data entry officer

    Reservations/data entry officer

    Job Description
    Location: Karen Office Park.Role Description
    We are looking for a reservations/data entry officer with great enthusiasm for the tourism industry. You will be responsible for requesting all contract rates and filing, entering the rates into Granit reservations system and general reservations duties.
    Responsibilities

    Requesting contract rates from all suppliers
    Filing all contract rates accordingly
    Entering all the contract rates into the system (Granit)
    Making hotel/Airlines bookings and follow up
    Making sure that all safari files are confirmed and all vouchers are in order!
    Working with the operations department to ensure that safari /Transfers allocation are in place.
    Advising the tours manager on any changes in contract rates
    Advising the tours consultants on the special offers running from different suppliersMaintain relationships with key persons.
    Working with operations department in ensuring all clients’ special needs/Requests are met

    Requirements.

    3 years’ experience in the related field. ·
    Degree/Diploma in Hospitality, Travel, Tourism, Business or relevant field ·
    Excellent knowledge in Granit systems
    Proficiency in English language: French/German is an added advantage. ·
    Exemplary customer oriented approachWell versed in various areas of travel(domestic/international, business/holidays, group/individual etc)
    Ability to present, persuade and communicate effectively
    Demonstrable ability to handle crises. ·
    Candidates with personal travel experience will be preferred.

  • sales operations Manager

    sales operations Manager

    Job Description
    The Sales Operations Manager reporting to the Accounts Director will oversee the Marketing and sales operations in one of the leading Marketing Agency
    Job Specification

    Execute the marketing strategy in managing marketing deliverables and various outreach initiatives.
    Business Growth and development Onsite communications on project updates and status meetings.
    Brand to prospective clients and grow agency revenue.
    Front end and manage the client relationship.
    Scan for marketing opportunity and participate in tenders to attract high value agency projects.
    Lead in communication element of advertising and marketing including creative, copy, layouts and production.
    Meticulously run day to day operations of a full service Integrated marketing Agency, supervise the team’s output and troubleshoot problems and issues.
    Manage the sales and marketing team and spearhead mentoring Oversee job cards, daily work sheets, all design and creative content.
    Manage filed events and external clients.
    Achieve month by months targets for the Agency Coordinate Operations across all projects Develop and implement ideas to ensure the smooth operation of the Agency.

    Requirements

    The candidate should have a minimum of 3 years of having managed a profitable, commercially driven agency with advertising and marketing experience in the areas of lead generation, collateral development, brand building and online advertising.
    Ability to manage a team to hit aggressive deadlines with high quality work.
    Exceptional oral, written communication skills, excellent presentation and facilitation skills.Familiar in Microsoft office applications and excellence in Microsoft excel.

  • Operations Assistant

    Operations Assistant

    Job Description
    ABOUT THE POSITION
    The main objective of the position is to carry out the administrative support tasks at the office reception, and specific requests from the Director of Branch office as well as the Operations Department based in Nairobi (Cell 5 and other units/department). This position aims at supporting and channelling internal requests at office level (front office administration, organising meetings, internal communication) as well as outside requests (visitors, Barcelona HQ, etc.), carrying out administrative activities so as to ensure that information at the Nairobi Branch Office (NBO) is properly implemented and managed according to existing procedures.
      The Operations Assistant is hierarchically accountable to the Office and HR Coordi-nator. The position is a temporary gap fill for a definite period, and the position holder will focus on critical/key areas of the job based on priority.
    KEY RESPONSIBILITIES AND TASKS

    Reception / Customer care Manage assistance to external and internal visitors to the NBO.
    Responsible for telephone care through the switchboard Manage mail and other incoming documents and email: reception, distribution and sending.
    Provide general information about MSF to people requesting it.
    Manage local, national and international courier services: preparation, sending, follow-up and allocation.
    Where necessary/needed, organize car movements for NBO staff and for visi-tors and staff in transit.
    Coordinate the movements of the Driver and assist to update the movement sheet in the absence of the driver.
    Support to the Branch office and Operations Department in Nairobi Sets/implements the office/reception procedures to guarantee the smooth run-ning of the office (car/taxi movements, booking of meetings rooms and others, etc.) Manage general emails, communications and external relations.
    Provide administrative support to Cell members and other Branch office posi-tions on all front office operations.
    Manage the activity calendar for the Branch office and synchronize/link with Barcelona, including the weekly Friday meeting agenda’s (special presenta-tions and visitors).
    Guarantee the correct implementation of procedures for the smooth running of the office, interacting with all its members, with the Barcelona HQ depart-ments, with the East African Association (EAA), other missions for OCBA and MSF sections present in Kenya.
    Organize meetings, tele and video conferences, drafting and dissemination of minutes and drafts.
    Channel translations of documents produced by the Branch office and translate short texts Request and distribute institutional materials and stationery.
    Support internal logistics at the Branch office (order of office supplies, store, reservation of rooms, caterings, handouts for meetings, etc.).
    Prepare briefing schedules for new staff in liaison with the Administration/HR Assistant and travel officer.
    Specific support to the Nairobi Branch office Operations (Direc-tor/Operations) Manage all administrative and logistics tasks for internal and external meetings where feasible (external meetings that require minimal/no presence out of work station).
    Support in the NBO planning, activities and other Key events through facilita-tion for organization of meetings (internal/external), taking of minutes where possible and making necessary practical arrangements with vendors/service providers.
    Carry out research, gather information and prepare presentations and other documents as/when requested.
    Maintain an active database/contact list and make proactive follow up of ex-ternal meetings and contacts established by various staff during networking events.
    Assist to organize and manage the logistical arrangements (move-ments/materials/contact list…) and schedule/appointments of the Director, Nai-robi Branch office (DNBO) and Heads of units (Operations) as/when required.
    Take/compile minutes for specific meetings for the Director/Operations as/when required.
    Internal communications Responsible for internal communication acting as the reference person at the NBO for the intranet / OLE and for all internal communications.
    With support from the Communications and IT department/team, design and feed the internal communications channels at the NBO (internal bulletin, no-tice board, OLE, etc.)
    Brief newly recruited staff and visitors, including management of their logistical needs. Promote and support the correct utilization of OLE.
    Promote and support the correct use of the documentation center and relevant shared folders.
    Promote and support the development of internal events fostering internal in-formation cohesion and socialization, include team events.
    Responsible for organization and correct conduct of staff meetings, both at the NBO and with Barcelona HQ.
    Update the Barcelona office (OPS – Admin), and HR Assistant in NBO on movements of staff from the Cell/Operations on regular basis (leave, contract start/end…).
    Others Manage the office stationary store and make requests/orders for new materials on regular basis.
    Receive invoices/bills for utilities and running costs (phone, security, mainte-nance…), and prepare payment requests for office bills and ensure staffs are informed where
    personal reimbursements are due.
    Facilitate payments to suppliers/vendors and assist the Finance in follow up for VAT refunds where required.
    Manage the visits calendar at the GH in close coordination with the HR/Admin assistant and liaise with the GH Housekeeper and ensure the logis-tics of the visits.
    Prepare the overview of guest house visitors report to Finance for re-invoicing on quarterly basis.
    Ensures the first aid kit is in place and updated (in collaboration with the Med-ical advisor/assistant).
    Support with Medical Evacuations for staff coming in for treatment (refer to the Medevac guideline/policy).
    Back-up for other back office staff where feasible.

    Education and Experience

    Post-Secondary education and HR/Administrative qualifications (minimum Diploma) or/and related studies .
    At least 2 years’ experience in a similar job, preferable in the non-profit making sector. Fluent English.
    Knowledge of Swahili, French and/or Spanish is an asset.
    IT working knowledge (Microsoft Office) and web/internet navigation skills.
    Previous experience with MSF or other humanitarian NGOs is considered a plus.
    Other Highly motivated and interested in the humanitarian sector.
    Flexibility Articulate Competencies Commitment to MSF principles Cross-cultural awareness Behavioural flexibility Analytical thinking Results and quality orientation Service orientation Planning and organising Initiative and innovation Teamwork and cooperation

    Conditions:

    Monthly Gross Salary of KES (Kenya Shillings) 146,307 and secondary bene-fits according to the OCBA Nairobi policy
    Fixed term contract of at least 5 months, based in Nairobi
    Expected start date: Mid-March 2018

  • Marketing Specialist

    Marketing Specialist

    Job Description
    Responsibilities:

    Plan & execute events, roundtables, end customer activities
    Run regular promotions and campaigns and track their success
    Cooperate with Sales Development Manager and Sales Channel to grow our client market
    Conduct market research to accumulate local end customer data
    Assist in outbound or inbound marketing activities (content development and optimization, advertising, events planning etc.)
    Liaise with internal stakeholders and external vendors to execute promotional events and campaigns
    Assist in analyzing marketing data (campaign results, conversion rates, traffic etc.) to help optimization
    Undertake individual tasks of a marketing plan as assigned
    Reports to the Country Marketing Manager directly

    Qualifications:

    Bachelor’s Degree in marketing or any other related field
    Excellent level in English both written and spoken
    At least 3 years of experience in marketing.
    Excellent communication skills with analytical thinking ability
    Good planning and organization skills to manage multiple projects with tight timelines
    Ability to work and contribute effectively in team
    Demonstrated ability to creatively solve problems
    Excellent at MS office programs
    Well-organized and detail oriented