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  • IT Support Assistant

    IT Support Assistant

    Job summary:

    Position’s primary focus may be in the areas of computer operations, user and desktop support (hardware and software), helpdesk, and data management. Performs a variety of moderately complex information technology support duties to ensure smooth delivery of technology services.
    Monitors, operates, or coordinates and assists others in the operation of computer hardware, software, and peripherals in order to achieve desired results.
    Utilizes computer equipment, software and diagnostic tools to perform a broad range of customer assistance, production job processing, equipment maintenance and repair and computer operations assignments. Requires minimum supervision and may act as lead when the need arises.
    Updates supervisor on status of projects or technical issues.
    Exercises judgment and creativity in selecting and applying procedures correctly, and determines when to refer problems to the supervisor or next level of support.

    Key responsibilities:

    Provides assistance in the use of personal computer hardware, software, and specialized mainframe technology or operates a multi-platform computer environment or monitors the production scheduling, execution, and successful completion of production jobs;
    Sets up and configures desktop computers, peripherals and accounts assigning security level;
    Installs software and installs and repairs hardware and peripherals;
    Tests programs; updates antivirus, runs drivers, replaces broken hardware and machinery needed at HQ and shops
    Troubleshoots, diagnoses problems, implements corrective action procedures within prescribed guidelines and/or escalates to other technical resources as appropriate;
    Maintains systems, databases and web pages;
    Administers user accounts;
    Designs and produces basic reports; formats, sheets and runs barcodes on RMS
    Provides basic troubleshooting, repair and maintenance for computer equipment (e.g. microcomputers, disk drives, and laser printers) and may assist with testing personal computers and peripherals on a network to diagnose, hardware versus software problems;
    Acts as a customer liaison for the computing operation, communicating, resolving, and/or initiating the resolution of problems and concerns;
    Maintains records; of Return on Inventory
    Contributes to unit goals by accomplishing related duties as required.
    Be on call for system maintenance- internet, faulty hard-drive/ software
    Perform administrative functions of operations as directed by supervisor
    Configuring of hardware and software, setting up peripherals such as printers or routers, repairing equipment, and providing daily support for computer network users.
    Responsible for writing reports, tracking inventory, evaluating new technologies, negotiating contracts with vendors, and developing contingency plans in case of network failure.

    Education:
    College graduate or equivalent with data processing training, computer operations training, or experience in a multi-operation system or production control environment preferred.
    Skills and Experience:

    Two or more years of related experience with computers and providing customer service in a technological environment.
    May require the knowledge of a variety of hardware as well as software, programming languages and operation systems.
    Tested on appropriate computer skills as required.

  • Social Media Administrator Client Service Marketing Associate

    Social Media Administrator Client Service Marketing Associate

    Our client a leading training solutions Company is currently seeking to fill the role of a Client Service Marketing Associate.
    The social Media Administrator will the organization’s social media strategy in order to boost visibility and customer and client engagement by maintaining  new marketing campaigns, brand promotions, monitor progress using web analytic tools, and answer directly to social media inquiries, all while using the company’s  guidelines. S/He will continuously generating content for the company, creating new ideas and campaigns.
    Duties & Responsibilities:

    Manage the development of the company’s new web site and work with an outsourced web
    site developer to meet agreed milestones
    Develop landing pages for company’s Facebook, Twitter and LinkedIn
    Upload company information including articles, news events, training dates and other company events and information
    Promptly respond to all inquiries and requests on social media
    Monitor and prepare reports on social media data
    Develop strategies to improve social media interaction with client
    Undertake research to identify client organization’s and input client information in database
    Undertake research in business and academic journals and help develop relevant content material for social media platform
    Audio & video experience

    Minimum Requirements:

    Bachelor’s degree in marketing, PR, or related field
    2 years of social media management experience a Must
    Experience with Hootsuite, Sprout Social, or HubSpot
    Knowledge of Search Engine Optimization (SEO) best practices

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  • Casual-Waiting Staff

    Casual-Waiting Staff

    General Overview Of Duties And Responsibilities:
    We are seeking qualified applicants to join our professional restaurant team. The successful candidate should have a strong ethic, be responsible for restaurant operations per their designation and ensuring our high standards level are met.
    Duties And Responsibilities

    Prepare the restaurant for service.
    Greets guests at assigned tables and ensures that each guest has been explained to the available menu
    Takes order from the guest and puts through orders to Bar/Kitchen for preparation
    Collects orders when prepared and serves to guest
    Collects all dirty cutlery and crockery from the table once guests have completed their meal
    Offers desserts and coffee to guests
    Maintains a high standard of personal hygiene and appearance
    Ensure that all items received by the guest are charged for

    Qualifications And Requirements

    A Minimum of 3 months working experience in a restaurant or hotel
    A minimum grade of C in K.C.S.E
    Exceptional communication skills and great customer service skills
    Excellent attention to detail
    Exceptional ability to multi task.
    Immaculate personal grooming and presentation
    A positive attitude, enthusiastic personality
    A team player
    A course in hospitality or related field will be an added advantage

  • Fleet/Trucking Officer Health & Safety Officer HR Consultancy Business Development Officer

    Fleet/Trucking Officer Health & Safety Officer HR Consultancy Business Development Officer

    Our Client is in the logistics industry currently looking for a Fleet Officer. Reporting to Operations Manager, The Fleet Officer will provide support to Operations and Workshop departments.
    Main Duties and Responsibilities

    Monitor all drivers in their daily duties (daily vehicle inspections, preventative maintenance reporting, filling of work tickets, cleaning of vehicles, etc.)
    Vehicle usage control by tracking and reporting on vehicle movement and positions regularly on a daily basis
    Monitor all vehicle movements, to ensure that no vehicles move without proper authorization or work allocation.
    Ensure the vehicles are always clean, insured and road worthy and that all accidents, repairs and defects are reported and attended to.
    Prepare regular reports on vehicle mileage, fuel consumption, breakdowns, repairs and maintenance in accordance with company standards. This includes data entry on the Fleet management system and generation of reports from the system.
    Maintain all Fleet related records and documents (vehicle insurance, vehicle fuel logs, vehicle inspection reports, and all other fleet documents).
    Monitoring vehicles and driver performance and identifying opportunities for optimization
    Assist the Operations Manager in operational duties as may be allocated.

    Key Result Areas
    The accountability areas are as follows;

    Clear and detailed reporting
    Proper documentation
    Attention to detail and clear coordination
    Clear and timely communication

    Knowledge and Skills Required

    A Bachelors degree in Logistics or Fleet Management or Mechanical engineering or any other related field
    Professional course in Logistics or Fleet Management or mechanical related field will be an added advantage
    Minimum of 3 years work experience in fleet management in a busy organization
    A valid Certificate of Good conduct and a clean driving license
    A track record of success in fleet management
    Computer literacy and ability to work effectively with a variety of IT based tools
    Excellent verbal and written communication skills.
    Excellent analytical and problem solving skills
    Proven track record of using a fleet tracking system
    Good interpersonal skills
    Ability to work under pressure and long hours

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  • Area Sales Executive Waiter / Waitress

    Area Sales Executive Waiter / Waitress

    Our client is a financial provider registered in 2013. It is amongst the most convenient micro finance institution in Kenya through the provision of alternative sources of finances for the enhancement of the growth of its 5,000 plus clients.
    Being a technology and innovation subsidiary, our client is tasked with asset finance targeting daily income earners, mainly the boda boda sector.
    Job Purpose
    The Area Sales Executive will be assigned a specific territory with a minimum 1,000 boda boda riders, the job purpose is to:

    Map the boda boda riders
    Identify key stake holders/officials of the various boda boda groups
    Create rapport, enrol and commence registration while ensuring daily payments are maintained.
    The Area Sales Executive will be assigned daily target for enrolment of the boda boda riders
    Ensuring daily payments for all for registered accounts while keeping these accounts abreast with new developments.

    Roles & Responsibilities:

    Organizing of meetings with the boda boda officials and the riders, introducing the Picky Peak project
    Presenting the products and their series of distribution to the riders explaining in details the process and timelines before one is awarded with each particular product.
    Registration-involves recruitment of new members/customers which involves payment of Ksh.200
    Payments-Starts immediately after payment of the initial registration fee of 200 shillings and it continues for the next 3 months. Consistent payment gets you a smart phone and an insurance cover.
    Follow ups-this happens to ensure that all payments are made consistently (daily) without failure. Done by the Area Business Developers.
    Research-Conducting of an intensive study on any other possible initiatives/industries the company can get itself into in future with similar arrangements with boda boda riders.

    Desired Qualifications

    2 years proven work experience as a Sales Executive
    Experience working with a high performance strategy
    Knowledge Microsoft Office Suite
    An ability to understand and analyse sales performance metrics
    Solid customer service attitude with excellent negotiation skills
    Strong communication skills
    Analytical skills with a problem-solving attitude
    Degree in Sales and marketing, Business Administration or relevant field

    Essential Attributes

    Takes initiative
    Works well with all kinds of people
    Remains calm under pressure

    Working Conditions

    To work under high pressure environment
    To be able to work long hours including weekend and public holidays if and when duty calls

    go to method of application »

  • Sales Representative

    Sales Representative

    Job description
    Do you have a proven track record of closing high grossing sales deals? Are you a good communicator, strong listener and tech savvy with strong experience using CRM systems? Does the idea of selling a relatively new service to corporates excite you?
    The B2B Sales Associate will be reporting directly to the Sales Manager in lead generation and closing B2B deals. The lead is responsible for selling Eneza’s learning platform to corporates to drive revenue goals for Eneza at the same time placing them closer to their B2C clients.
    Responsibilities:

    Identifies development potential leads by studying current business within the education industry as well as prospective industries; identifying and evaluating additional needs; analyzing opportunities.
    Initiates sales process by building relationships; qualifying potential; scheduling appointments.
    Develops sales by making initial presentations and demos; explaining product and service enhancements and additions; introducing new products and services as well as demonstrating relevant use cases
    Closes sales by building connections and robust network, overcoming objections and managing timelines and expectations; preparing contracts. Owning and managing customer success once a deal has been closed. This involves working closely with the tech, product, marketing and customer care teams
    Contributes information to sales strategies by evaluating current product results; identifying needs to be filled; monitoring competitive products; analyzing and relaying customer reactions
    Continuously create and implement brand strategies
    Consistently follow up with all sales and marketing team members, keeping them accountable to marketing goals during a given time period
    Creating and experimenting with strategic new sales and marketing mediums
    Working to meet sales targets set by the country director. Providing recommendations on strategies to meeting set targets after reviewing trends, data and projections
    Working with required CRM tools as determined by Eneza tracking leads, deals and sales stages at every point in time

    Skills:

    Ability to generate an average of $180,000 in sales revenue on an annual basis and close at least 2 deals within a period of 7 months
    Responsible for sales support activities such as: exhibitions, conferences, customer visits and meetings
    Responsible for registration and reporting of sales activities using sales tools in accordance with reporting requirements
    Ability to work with any CRMs tracking leads and dealsCan effectively communicate with both business and technical team
    Excellent communication skills, both verbal and written
    Promote and execute renewal of contracts
    Responsible for reporting customer feedback according to applicable quality standard policy
    Strong Analytical and technical skills
    Strong organizational skills and ability to prioritize
    Ability to work in fast paced environment
    Detail oriented and not letting tasks fall within the cracks
    Ability to work independently and within a team environment
    Effective decision making skills
    Proficient with Microsoft Office (Word and Excel)

    Education & Experience:

    Degree level education or equivalent.
    Should have worked in an organization that has a net turnover of $ 500,000 per annum.
    People management experience.
    Work Experience: 5+ years’ sales/ account management experience.
    Should be willing to travel

  • Lab Technician

    Lab Technician

    We are a leading Engineering firm seeking to recruit the following position.
    Department: Engineering Department
    Reports To: Materials Engineer
    Responsibilities (KPAs) :

    Going out to site to obtain samples.
    Conduct the testing.
    Write reports and provide feedback to the laboratory Manager/ Materials Engineer.
    Planning and managing the laboratory and its staff.
    Assisting in advanced and new testing methods.
    Resolving problems – especially with unusual soil and aggregate samples- and special concrete mix designs.
    Attend contract planning and site meetings when special construction material related matters are discussed and other duties that may be allocated to you from time to time by the Resident Engineer/Project Director.

    Qualifications:

    Diploma in Civil Engineering (Mandatory).
    5 years and above experience.

    Person Specifications:
    Strategic thinker, Results oriented, People management skills, Multi-tasking, Self-motivated, Energetic, Team player with a flexible and adaptable approach to work.

  • Senior Developer (FinTech / Blockchain / CryptoCurrency / mobile solutions / payment gateways), Nairobi, Kenya

    Senior Developer (FinTech / Blockchain / CryptoCurrency / mobile solutions / payment gateways), Nairobi, Kenya

    Job description
    Ref: MIM
    Duties & Responsibilities:

    You will play an important part in the implementation and development of the organisations systems.
    Responsible for assigned systems tasks and application maintenance.
    Obtain a good understanding of the systems and structures of the organisations mobile services, and new technology.
    Ability to travel on short term international assignments.
    Good written and oral communication skills.

    Education & Experience Required:

    Cryptocurrency and block chain technologies.
    JAVA programming skills.
    Excellent hands-on proficiency with MySQL, Linux.
    Mobile telecoms industry knowledge such as SMSC, USSD, STK, HTML5, billing and mobile phone technology.
    Server networking and VPN configuration experience.
    Hardware configuration experience
    Excellent skills with Unix/Linux system administration and VMWare
    High competence with JBOSS v. 4.44 or higher.
    In-depth knowledge of Load Balancing Systems.
    Self-motivated, result driven, team player. Understands deadlines.
    Degree in IT and/or software engineering.
    Min. 6 years working experience in technology environment.

    Start date: ASAP
    Number of people reporting to this position: 3 Developers (This may increase)
    Salary: 250k KES / 2500 USD per month

  • Provision of external audit services for period 2017 to 2018

    Provision of external audit services for period 2017 to 2018

    Feed the Children Office in Kenya seeks proposals for provision of external audit services from independent qualified auditors for a period of 3 years. The financial years ending 30th June 2018, 30th June 2019 and 30th June 2020
    Auditor’s Responsibility

    To express an opinion on the financial statements of Feed the Children in Kenya based on an audit conducted in accordance with International Standards on Auditing.
    The audit is expected to involve performing procedures to obtain audit evidence about the amounts and disclosures in the financial statements.
    The audit is also expected to involve a review of the Organization’s internal controls, evaluation of the appropriateness of accounting policies used, the reasonableness of accounting estimates made as well as evaluating the overall presentation of the financial statements.
    The auditor will be expected to act as the organization’s tax consultant

    Qualifications of the Auditor

    Be registered with the Institute of Certified Public Accountants of Kenya (ICPAK) and its partners must hold valid practicing certificates. A Quality Assurance Review by ICPAK is added advantage
    The firm should demonstrate that it has the capacity, capability and experience required to undertake the audit within 14-21 working days. The firm must have a physical address and valid business permit.
    The firm should hold a valid registration and tax compliance certificate.
    Bidding details
    Interested entities should submit an expression of interest with the following
    Confirmation of the Firm’s understanding of the Terms of Reference and its capacity and capability to deliver on the Terms of Reference
    Organizational profile preferably demonstrating previous experience working with Not-for-Profit donor funded organizations. The names and contact information for other, similarly sized clients of the partner and manager that will be assigned to our organization should be provided.
    The methodology, work plan and time line for undertaking and completing the assignment and deliverables
    Proof of registration with ICPAK and Partners’ Practicing Certificates;
    Financial proposal detailing proposed fees and/or expenses.
    The firm should have been in existence for at least 10 years prior to June 30th 2018

    Additional information

    The Technical Proposal shall provide the following information.
    A brief description of the firm and its affiliations with other firms or group of firms. The firm size by number of employees and number of certified employees, an outline of recent experience on assignments of a similar nature. For each assignment, the outline should indicate among other things the profiles of the staff proposed, , duration of the assignment, contract amount and firm’s involvement.
    Any comments or suggestions on the Terms of Reference, a list of services and facilities to be provided by the Client.
    A description of the methodology and work plan for performing the assignment.
    The list of the proposed staff team by specialty, the tasks that would be assigned to each staff team member and the hours.
    CVs recently signed by the proposed professional staff and the authorized representative submitting the proposal. Key information should include number of years working for the firm/entity and degree of responsibility held in various assignments during the last five (5) years.
    A detailed description of the proposed methodology, staffing and monitoring of training, if specified training as a major component of the assignment.

    Auditor Independence
    The auditor must be completely impartial and independent from all aspects of management or financial interests in Feed the Children. The auditor should not, during the period covered by the audit nor during the undertaking of the audit, be employed by, serve as director for, or have any financial or close business relationships with any senior participant in the management of Feed the Children. The Auditor should disclose any relationship that might possibly compromise his/her independence.
    NB: The Technical Proposal shall not include any financial information. Financial proposal be sent as a different document and should include billing rates by different classes of professional personnel.