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  • Business Intelligence & Analytics

    Business Intelligence & Analytics

    The overall responsibility for the job holder will be to build and maintain a single platform for financial data (data warehouse) for the Bank to meet Finance and Business MIS/reporting requirements that include providing multi-dimensional reporting capability.
    He/ she will be expected to maintain data integrity in the data warehouse and assist in data analysis and administration.
    Key Responsibilities:

    Define the architecture and relationships of the company systems and work to eradicate any potential silos of data.
    Ensure effective business data governance. This includes data quality, data management, data policies, business process management, and risk managementsurrounding the handling of business data.
    Responsible for the overall development and maintenance of business performance reports.
    Supports and challenges the business units through KPI based tools and insights
    Collect, organise, analyse and interpret data and statistical information to extrapolate behaviour and patterns from the data that will provide innovation direction and use cases back to the business using SQL .
    Maintain a single platform for financial data to ensure data is up to date, reconciled and in use for customers on a daily basis.
    Ensure MIS/reporting requirements are integrated in the platform and achieve optimized way of accessing data in the organization.
    Management of Interfaces between Finance systems and other Organizations’ software to ensure data integrity.
    Developing and maintenance of Standard reports in the applications including Business performance, growth drivers, access matrices and data integrity controls.
    Support users in Designing Queries for running of adhoc reports as required by business.
    Ensure Systems Security and Access control in line with the organization’s standards for Finance applications.
    Training of Management Information users in all Finance Information Technology systems and applications as necessary.
    First level support for Finance data systems and applications including the Data Warehouse, Oracle GL system, OBIEE.
    Support users to come up with innovative ways to fully utilize available Information Technology and thereby improve effectiveness and efficiency in Finance Information related activities.
    Improve Service Level Agreements in system and issues resolution as per the Finance Division guidelines.
    Track and coordinate resolution of financial data problems and logged tickets.
    Formulate test cases and coordinate user testing in liaison with relevant stakeholders for systems that impact Finance.
    Business Continuity Planning (BCP) and Disaster Recovery Plan (DRP) for finance systems.
    Operational Risk responsibilities – Identify, monitor and report weaknesses or breaches on the supporting data systems and data.
    Stakeholder management to ensure service delivery is as set in the Service Level Agreement.

    Qualifications

    Bachelor’s degree in Information Technology, Engineering or Computer Science from a recognized University.
    A post graduate qualification in either ICT or Statistics will be an added advantage.
    Professional qualifications in Accounting will be desirable.
    Oracle certification (OCP).
    Experience with one of the market leading Business intelligence tools e.g. SAS, Business Objects, Hyperion, Cognos, Applix, Proclarity or Embedded solutions within ERPs and
    Database experience including experience in coding across commercial databases (e.g. Oracle, Teradata, MySQL.
    At least (5) years’ experience in Business Intelligence or busy ICT department handling data management preferably in Banking.
    Advanced knowledge of Excel, Word and PowerPoint
    Strong analytical and numerical ability – able to analyse and interpret data, evaluate data and make recommendations based on data and market trends.
    Exceptional programming skills with latest programming languages
    In depth knowledge of office automation software& products as well as Database administration & ETL processes.
    Project Management Experience.
    Ability to think creatively and develop innovative solutions.
    Excellent interpersonal, communication and presentation skills.
    Integrity and courage to challenge business actions.
    Knowledge in designing of data cubes and Data marts is highly desirable
    Knowledge of leading enterprise databases e.g. Oracle, SQL is a pre-requisite
    Demonstrated experience in business analysis and requirements capture.
    Data Quality & Cleansing experience
    An understanding of the organizations accounting and reporting needs.
    Analytical skills in 4 GL’s and CASE tools.

  • Reinsurance Officer

    Reinsurance Officer

    Job Duties and Responsibilities

    Participate in reinsurance treaties arrangements and negotiations with reinsurers
    Carry out facultative business placement and acceptance
    Ensure collection of all claims recoveries (and payments) pertaining to treaty and facultative business
    Assist in facilitating audits from reinsurers and for completing audits for reinsurance assumed with 3rd parties
    Timely and accurate reconciliation of reinsurance accounts on a monthly basis, making necessary adjustments as appropriate
    Prepare the accounting and reporting entries and reports for different treaties
    Participate in the strategic direction of the Reinsurance Department
    Performing any other duties as directed

    Qualifications

    Excellent analytical skills, superior communication skills, business acumen, strong understanding of risk management and good interpersonal relations
    Relevant University degree (Actuarial, Insurance, Economics etc.)
    CPA/ACII qualification will be an added advantage
    3 years’ experience in Reinsurance function

  • Financial Advisors

    Financial Advisors

    Job Responsibilities

    Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.
    Attend meetings, seminars and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.
    Customize insurance programs to suit individual customers, often covering a variety of risks.
    Explain features, advantages and disadvantages of various policies to promote sale of insurance plans.
    Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.
    Attend to any other company functions as instructed.

    Job Qualifications

    Bachelor’s degree/Diploma in Business, sales and marketing or any relevant course.
    At least 2 years minimum experience.
    23 Years and Above (preferred)
    Prior training or experience in insurance will be added advantage
    Good Negotiating skills.
    Strong Interpersonal skills.
    Excellent Communication skills.

  • Corporate Consultant Trainer in Advanced Microsoft Excel and Microsoft office Suite Corporate Consultant Trainer in Events Management and Protocol

    Corporate Consultant Trainer in Advanced Microsoft Excel and Microsoft office Suite Corporate Consultant Trainer in Events Management and Protocol

    Job Details:
    Description: Provides high-end training and consulting services to clients
    Reports to: Managing Director
    Salary: Competitive Daily Rate
    Hours: Need to need basis
    Job Description:

    We are looking for a Corporate Consultant Trainer in Advanced MS Excel and Microsoft office Suite to work in our training department to deliver our training programs to participants in the categories mentioned above to help them cultivate their skills and knowledge.
    Purpose of the Job:
    Responsible for preparing, facilitating, and evaluating a training program in Events Management and Protocol.
    Prepares training presentations, training manuals and materials to be used in the training sessions and design exercises to enhance effective learning of the above mentioned training.
    Facilitate the Advanced Excel and Microsoft office suite training programme as agreed whether locally or internationally
    Main responsibilities:
    Planning, design, development, and delivery of sustainable strategic training and instructional programs, using instructor-led, ToT , electronic/web-based, and/or multimedia training methods and formats.
    Participate in the design, development and implementation of the training program of a broad organizational scope.
    Conduct or facilitate general or specific technology the training program.
    Develop training materials to include training handbooks, job aids, models, multimedia visual aids, computer and web-based tutorials, and standard operating procedures.
    Research and study advancements in educational technologies and methods; evaluate effectiveness of the training and development programs, utilizing appropriate data collection instruments and procedures.
    Recommend and/or implement innovative solutions, modifications and enhancements to technology the training program.
    Evaluate effectiveness of training and development programs, utilizing appropriate data collection instruments and procedures.
    Consult with cross functional project teams, leaders and/or stakeholders with the aim of delivering quality in the training program.
    Administer the training program in accordance with business needs, regulatory requirements, and Quality Management System.
    Ensure the quality and consistency of course content throughout a course life cycle.

    Specific Modules to be handled by the trainer

    MS Excel
    Data Cleaning and Management Using Excel
    Formulas and Functions
    Formulas and Functions
    Goal Seek/ Solver/ Scenarios and Linking/What If Analysis
    Data Analysis and Presentation
    Creating Dynamic Dashboards with Excel for Management Reporting
    Macros
    VBA
    Microsoft PowerPoint
    Customizing Presentations
    Working with Special Effects
    Using SmartArt
    Using Multimedia in Presentations
    Advanced Presentation Techniques
    Adding special effects
    Managing Multiple Presentations
    Advanced Presentation Delivery Options
    Sharing and Securing a Presentation
    New Features in PowerPoint
    Cloud
    Microsoft Access
    Microsoft Outlook
    Microsoft Publisher

    Knowledge/Qualifications

    Post Gradutate candidates will have an added advantage
    Master’s degrees required; industry certifications preferred
    A minimum of 5 years’ experience in providing training and consulting services to internal and/or external clients in Ms Excel and Microsoft office Suite

    Experience, Skills and Abilities

    Experience in designing, developing, providing and evaluating trainings in events and protocol management
    Exceptional written and oral communication skills
    Commitment to ‘right-first-time’ and continuous improvement
    Basic understanding of adult learning theory, Lean, human development, and personality
    Highly competent in Microsoft Word, Excel and PowerPoint
    Commitment to continual growth and understanding of the industry
    Outstanding presentation skills
    Excellent team player

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  • Senior Accountant

    Senior Accountant

    To effectively execute and supervise the financial activities of the team so as to attain a reliable, consistent and high standard service delivery for the business.
    Ensure continued balance of efficiency and effectiveness in the execution and supervision of financial and accounting transactions and activities in order to deliver value for the business.
    Key Performance Areas

    To participate in and support the Head of Finance in developing financial plans for the business and department.

    Track, analyse and report on business and departmental performance against key metrics
    Liaise with the Head of Finance and relevant business and function heads in setting, budgets as per the stipulated formats and within the laid down timelines.
    Prepare forecasts and cash flow analysis and submit to the Head of Finance for review and finalisations on a monthly and quarterly basis.
    Prepare management reports on a timely basis to inform business reporting and decision making.
    Prepare and submit monthly variance analysis (budget vs actual)
    Identify, track, report on the financial risks likely to be faced by the company and make recommendations on effective mitigants to the Head of Finance and relevant business heads.

    Understand and continuously comply with business internal control objectives and group policies.

    Adhere to and enforce all group and business financial, accounting and internal controls.
    Participate in the development, implementation and enforcement of policies and procedures that ensure all financial information and records are secure and stored in compliance with business requirements.

    Maintain timely and accurate financial statements and reports.

    Prepare reports in accordance with generally accepted accounting principles.
    Prepare and submit reports in line with regulatory and statutory requirements and meet group and business needs.
    Prepare accurate and timely monthly in-country reports (25th – 12th) for submission to company
    Prepare accurate and timely consolidated reports for submission to the Group.
    Prepare quarterly, half-year and end-year reports for the ARC (Audit & Risk Committee)/ Board.

    Develop, maintain and oversee financial accounting systems.

    Manage all intercompany transactions.
    Oversee and ensure the accuracy of all accounting activities and transactions including cash management, reconciliations, variance analysis, general ledger etc.

    Effectively manage the capital adequacy requirements of the business.

    Proactively monitor on an on-going basis to ensure that the business complies with regulatory, statutory, group and business requirements.
    Prepare and submit adequacy reports in line with regulatory requirements.

    Debtor management.

    Prepare and submit ageing analysis by the 5th of every month
    Carry out monthly reconciliations with the operations team.
    Carry out collections within 30 days and not longer than 90 days in liaison with the Portfolio Managers and Business Development teams.
    Doubtful debt provisions computed and submitted 10 days before quarter end for review and sign off.
    Clear payments in SAP by matching payments to invoices.

    Check and review payment and audit activities to ensure correctness, completeness and timely completion including:

    Payroll payments.
    Invoices/ AUMs
    KRA payments.
    Monthly audit / month end closure files.
    Provide support to the business for new products as and when required.
    Develop and continuously maintain effective business relationships with key stakeholders, South Africa teams, Operations department, Regulators (KRA CMA, URA, TRA etc.) Other functions and business units Suppliers and third party vendors
    Auditors and tax consultants (internal and external)

    Supervise the activities of the Accountant and Accounts Assistant.

    Deputise the Head of Finance in his absence.
    Supervise the activities of the team on a daily basis or as may be necessary.
    Serve as they key point of contact or liaison for all financial issues and escalate any complex or sensitive issues to the Head of Finance for guidance and or resolution.
    Allocate and monitor assigned tasks.
    Provide on-the-job training, coaching and knowledge sharing on a regular basis.
    Communicate and enforce values, policies, and procedures.
    And any other finance and business-related duties that may be assigned from time to time.

    Education, Experience And Skills

    A degree in finance from a recognised and reputable institution of higher learning.
    A fully qualified accountant (ACCA, CPA-K, CA) with a current membership a recognized professional accounting body.
    Minimum 5 – 7 years’ relevant experience in financial services with at least three (3) years supervisory experience.
    Knowledge of SAP and other financial/ accounting packages.
    Ethical behaviour and business practices: ensure own behaviour and the behaviour of others is consistent with ethical standards and acceptable business practices; aligned to the values of the organization.
    Business focus: commercially astute, attuned to regulatory and statutory obligations, understands the local and regional business environments.
    Leader, accountable: positively influence others to achieve results that are in the best interest of the organization. Effective delegator with the ability to develop, monitor and coach teams.
    Builds relationships: establish and maintain positive internal and external working relationships; build trust; anticipate, understand, and respond to the needs of internal and external clients to meet or exceed their expectations within the defined parameters.
    Organized/ planner: set priorities and goals, and monitor progress; determine strategies to move the business forward; implement actions plans and evaluate the process and results.
    Problem solver/ takes decisions: assess/ analyse problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem; makes clear decisions that are timely and in the best interests of the organisation
    Effective communicator: communicate in a clear and timely manner using appropriate and effective communication tools and techniques. Able to communicate complex financial data and information to managers with non-financial expertise.
    Foster teamwork: work cooperatively and effectively with others to set goals, resolve problem, and make decisions that enhance organizational effectiveness.

  • Executive Sous Chef

    Executive Sous Chef

    Job Responsibilities:

    Assist the Executive Chef in planning and directing food preparation and culinary activities.
    Leading, managing, and training of BOH kitchen team.
    Develop formal training plans and conducts on the job training sessions for kitchen staff team members.
    In conjunction with the Executive Chef, create, implement, and drive initiatives for the Kitchen Team.
    In conjunction with the Executive Chef modify menus or create new ones in keeping with industry and customer trends.
    Assist the Executive Chef to estimate food requirements and manage food and labour costs, control overtime, and limit waste.
    Assist the Executive Chef assess current financial trends impacting food &beverage and create cost saving initiatives.
    Assist the Executive Chef to perform bi-annual staff appraisals as per TTH guidelines
    Maintain a positive and professional approach with co-workers and customers.
    Conduct daily pre-shift meetings and ensure active participation from all team members.
    Ensure that all F&B service associated are familiar with all menu items from hand provides items for tasting by service associates as per established policy.
    Assist the Executive Chef arrange for equipment purchases and repairs
    Active and positive participation in rectifying arising problems or complaints related to F&B.
    Any other duty as assigned from time to time

    Required skills and Competencies:

    BS degree in Culinary Science or related certificate in culinary training degree.
    Certificates in Fire Safety and First Aid.
    A minimum of 3 years’ food preparation experience, preferably in a high volume, luxury hotel/restaurant environment.
    2 years’ experience in a supervisory role within a high level culinary establishment. Previous catering experience.
    Excellent English verbal and written skills.
    Excellent leadership and team building skills.
    Must be able to follow budgetary guidelines.
    Be tech savvy and have a working knowledge of various computer software programs (MS
    Office, restaurant management software, POS).
    Customer service oriented with a positive can do attitude.
    Well-organized and detail-oriented.

  • Administrative Assistant

    Administrative Assistant

    Job Description
    The International Health Division of ICF is seeking an administrative assistant to support project managers and activities. The project activities fall under MEASURE Evaluation Phase IV supporting the Kenya National Malaria Control Program in Surveillance, Monitoring and Evaluation. The position will work closely with the Operation’s Manager to provide administrative and logistic support to the project staff. These will include assisting with procurement processes and general office support.This position will be assigned for one year at ICF’s Nairobi office.
    Key Responsibilities

    Taxation

    Closely work with Operations Manager to follow up with staff and vendors on timely submission of ETRs, lodging receipts and Invoices
    Informing the Operations Manager on the time barred ETRs and Invoices. The ETRs and Invoices should not be more 25 days old at the point of receipt.
    Closely work with Operations Manager to calculate the VAT amounts and fill/type out the blank DA1 forms
    Attach relevant documentations as appropriate when submitting to USAID for Exemption processing. The paper work should include: Certified and stamped copies of the Invoice, ETR form, Participants attendance lists, Log Books in case of vehicle repairs, etc. All the invoices should have the relevant Project Codes before submission
    Closely work with the Operations Manager to ensure the approved DA1 Forms are collected from USAID on a timely basis.
    Draft and submit refund letters to the Vendors once approved DA1 forms are received from USAID. The letter should include: Refund Amount, Organization legal name. The letter should be done in duplicate; a copy of the letter should be for the file. The letter should be signed by the vendors and details of the contact person provided for ease of follow up.
    Follow up with Vendors for VAT refunds and regularly update both the Procurement and Finance Managers on the status and challenges encountered in the VAT refund process.
    Bank the refund cheques and submit deposit slips to Finance and Procurement
    Maintain a VAT log. This MUST be regularly updated to reflect refunds and processed Exemptions. Should also include a column for REJECTED DA1 FORMS.
    Maintain a VAT file: The file should contain the following: copy of the approved DA1 forms plus the relevant attachments such as Invoices, participant’s attendance list; ETR, copy of the refund cheque etc.

    Procurement

    Assist the Operations Manager in ensuring that internal control systems and best practice frameworks are in place to eliminate deficiencies and deliver value for money
    Work with project team members on procurement needs, providing technical support and advice on specifications, cost implications, budget over/under spends, and logistics to support decision making process
    Liaise with the Operations Manager to continually identify office-wide and project procurement needs and actively participate in planning of project activities, Operational team meetings, budgets reviews and actual field assignments
    Maintain appropriate records to ensure that the procurement process, decision, and contractual agreements are accurately documented for accountability and audit purpose.
    In liaison with the Operations Manager, ensure timely and accurate processing of client invoices

    Office management

    Be responsible for the office phones and ensure they are topped up on a monthly basis as need be
    Work with the crews management team to ensure the office is cleaned and all is in order at all times
    Manage stationery inventory and ensure there is always buffer stock
    Organize transport and airport transfer for staff and partners as requested by PM
    Manage petty cash
    Perform any other task as allocated by the supervisor

    Basic Qualifications

    A Bachelor’s degree
    At least 3 years’ experience working with a busy organization
    Experience in logistics and coordination of program work
    Proficiency in using Microsoft Word, Excel, PowerPoint, Outlook, SharePoint and Skype
    Proactive in finding solutions to administrative and project management tasks
    Experience in the Kenya VAT cycle

    Preferred Skills/Experience

    Excellent verbal and interpersonal skills including courtesy, professionalism, and a cooperative attitude
    Ability to work with staff across multiple stakeholder organizations
    Strong attention to detail
    Excellent written communication skills

  • Monitoring Assistant

    Monitoring Assistant

    Academic Qualifications and Experience:
    Essential:
    Successful completion of secondary school education (KCSE), supplemented with experience or additional education in social services, nutrition, agriculture or other related field.
    Desirable:
    University degree in nutrition, social sciences, economics or other related field. Knowledge/experience in nutrition and asset creation will be an added advantage.
    Experience:
    At least three years’ progressively responsible work experience including at least one year in the field of statistics, refugee operations, nutrition, food assistance management, asset creation, refugee operations, community work, agriculture or other related field.
    Knowledge: Training and/or experience in using computers including Word, Excel and other software used by WFP.
    Strong inter-personal skills; courtesy, tact and the ability to work and communicate effectively with people of different national and cultural backgrounds. Ability to interpret and analyse a wide variety of programme issues and statistical information, and to maintain accurate and precise records. Ability to work systematically, use initiative, good judgement and to communicate complex matters both orally and in writing; proven ability to work in a team environment and achieve common goals.
    Language: Good written and spoken English and fluent Kiswahili.
    ORGANIZATIONAL CONTEXT
    Under the direct supervision of the Programme Policy Officer and the overall supervision of the Head of the Sub-Office, the Monitoring Asssitant is expected to produce organised and accurate technical work and reports. He/She will provide guidance on standard practices to other staff and counterparts in their area of work. The Monitoring Assistant will work under minimum supervision.
    JOB PURPOSE
    To perform monitoring activities within a specific coverage area and provide reports to support the effective delivery of assistance packages.
    KEY ACCOUNTABILITIES (not all-inclusive)

    Verify the planned movements and distribution of food or non-food items, reporting issues or discrepancies to the supervisor for timely resolution of problems and to ensure that the quantity distributed and the quality of the operation is in line with WFP standards.
    Maintain information records and monitoring plan documentation, such as records of commodity movements and programme checklists, in order to assist in the effective delivery and distribution of food items or non-food items.
    Collate assistance programme(s) data in accordance with clear direction, in order to support programme reviews and informative decision-making.
    Liaise with cooperating partners and internal counterparts to gather feedback and comments to support programme reviews and improve services.
    Receive and collate comments and feedback from cooperating partners, beneficiaries, and beneficiaries, to support identifying programmatic issues with a view to fostering efficient operations.
    Provide guidance for cooperating partners on WFP operational practices, monitoring tools and methods in order to support them to complete self-monitoring tasks and to contribute to the visibility of WFP in the coverage areas.
    Prepare field mission reports to document programme implementation.
    Follow set emergency response processes and procedures for emergency food assistance.
    In collaboration with other UN agencies, assigned government departments, donors and NGOs, participate in the Joint Assessment missions and the annual nutrition surveys, Cooperating Partner Evaluations and food security assessments.
    In consultation with the Head of programme, and implementing partners, encourage women’s participation in implementation and decision-making processes of the WFP programmes;
    Maintain up-to-date log of all monitoring findings and recommendations, with record of follow-up actions;
    Perform any other duties as assigned by supervisor.

    4Ps CORE ORGANISATIONAL CAPABILITIES
    Purpose

    Understand and communicate the Strategic Objectives: Helps teammates articulate WFP’s Strategic Objectives.
    Be a force for positive change: Suggests potential improvements to team’s work processes to supervisor.
    Make the mission inspiring to our team: Explains the impact of WFP activities in beneficiary communities to teammates.
    Make our mission visible in everyday actions: Articulates how own unit’s responsibilities will serve WFP’s mission.
    People

    Look for ways to strengthen people’s skills: Trains junior teammates on new skills and capabilities.
    Create an inclusive culture: Seeks opportunities to work with people from different backgrounds.
    Be a coach & provide constructive feedback: Serves as a peer coach for colleagues in same area of work.
    Create an “I will”/”We will” spirit: Tracks progress toward goals and shares this information on a regular basis with supervisor.

    Performance

    Encourage innovation & creative solutions: Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.
    Focus on getting results: Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.
    Make commitments and make good on commitments: Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.
    Be Decisive: Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.

    Partnership

    Connect and share across WFP units: Suggests opportunities for partnering with other units to supervisor.
    Build strong external partnerships: Identifies opportunities to work with colleagues and partners in the field towards common goals.
    Be politically agile & adaptable: Develops an understanding of the value of WFP’s teams and external partners in fulfilling team’s goals and objectives.
    Be clear about the value WFP brings to partnerships: Aligns own activities with supervisor’s priorities to fulfill internal and external partner needs.

    FUNCTIONAL CAPABILITIES

    Capability NameDescription of the behaviour expected for the proficiency level
    Strategic Management Displays basic understanding of WFP’s policies and strategies to perform monitoring and/or evaluation activities and their inter-relationship.
    Performance Management Applies knowledge of WFP’s performance management system to manage resources and relationships to undertake monitoring actions or deliver straightforward evaluations of operations, programmes, or processes to WFP monitoring and/or evaluation quality standards.
    Qualitative/Quantitative Methodology Understand and applies an appropriate mix of established methods and data collection tools to monitoring, reviews or straightforward evaluations, in line with WFP’s strategic and operational results frameworks (metrics), WFP guidance and technical standards.
    Data Analytics and Visualization Collects and summarizes programme data, including information on shipments, distribution site logistics, the status of personas in need, and beneficiaries planned and reached for all programme assistance modalities and activities.
    Programme Monitoring and Review Gathers, organizes, and provides data on programme outputs, processes, and outcomes, including distribution plans and the status, quantity, and quality of food and cash distributed and technical assistance provided.

    DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE

    Has experience analysing programme output and outcome data.
    General knowledge of WFP monitoring and evaluation systems and standards.

  • Waiter/Waitress Administrative Secretary Housekeeper Group Storekeeper Food & Beverage Supervisor Public Area Steward Pool Attendant Kitchen Steward

    Waiter/Waitress Administrative Secretary Housekeeper Group Storekeeper Food & Beverage Supervisor Public Area Steward Pool Attendant Kitchen Steward

    Main Purpose Of The Job
    The primary purpose of the position is to provide superior customer service with a keen knowledge of products served Jumuia Resort Nakuru while maintaining an exciting yet safe atmosphere. Working as part of a team, the waiter’s responsibility will be to serve food and beverage and offer suggestions with a vast knowledge of all products served and having a direct impact on the general success of the Restaurant.
    Responsibilities

    Responsible to serve food and beverage to Restaurant guests in a friendly and courteous manner in all the restaurants and/or bars.
    To provide efficient, expedient and courteous service service to Restaurant guests leading to guests leading to total guest satisfaction.
    Is responsible for cleanliness, maintainance and upkeep of all equipment, furniture stations and Restaurant properly that he/ she is working with
    To check glasses, cultlery, crockery and other items needed before putting them to use. To take responsibility for the breakage and loss of such items.
    To lay up tables, side stations, side tables, buffet and displays; following the instructions of his/ her superiors and in accotdance to Organization standards. To clean all tables tops before laying table cloths, to clean all seating furniture if needed or when an emergency arises. To ensures that all items required for set up of each table are clean, unsportted and in place
    To be courteous, warm, smilling while dealing with restaurant guests. Be efficient, fast and serve with confidence and flair
    Be familiar with menu items, their preparation and service procedure.
    To make sure that all food dishes and beverages are according to menu and list specification, properly presented be of the correct temprature [hot /cold/iced] before being served.
    To follow all food and hygeine standars, according to HACCP requirements.
    To be a ware and follow security/fire/safety procedures as per the Organization’s standards.
    To be always clean and properly dressed while on duty. To have at all times short and clean fingernails. To have treamed and clean haircut for men and moderate coiffure for women. Be a ware with personal hygiene at all times.
    Any other duty that might be given from time to time

    Qualification

    At least Secondary School Education (KCSE).
    Certificate in Food and Beverage Service

    Other Competencies/Abilities/Skills Required

    Must maintain at all times the highest standard of personal hygiene, appearance and social skills.
    Must be a team player and able to work in harmony with all staff and departments in the Jumuia Guest House.
    Must have drive, initiative and creativity.
    Must be a good planner.

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  • Household Economic Strengthening Officer Monitoring, Evaluation, Accountability & Learning Officer Social Worker – Case Management Field Agent Supervisor Data Assistant Administration and Support Staff

    Household Economic Strengthening Officer Monitoring, Evaluation, Accountability & Learning Officer Social Worker – Case Management Field Agent Supervisor Data Assistant Administration and Support Staff

    Job Summary: Reporting to the LIP Project Coordinator, the HES project officer is responsible for overall rollout of economic strengthening activities, ensuring the project meets its objectives and targets.
    The HES officer working closely with relevant government ministries and other technical agencies and private sector to provide training and technical support to Field agent supervisors with focus in implementing SILC activities, financial education to the caregivers, support caregivers initiate Income Generating activities, profiling of smallholder farmers to increase production and engage with markets.
    The HES Officer will directly supervise field Agent supervisors and the data capture clerk, and indirectly supervises a team of SILC Field Agents.
    He/She will develop HES operational plans, monitors their execution, and prepares periodic project performance reports.
    Specific Responsibilities:
    Project Coordination and Supervision

    Works with the project team members to develop responsive monthly workplans and ensures prudent allocation and utilization of resources.
    Holds regular staff and community meetings to review progress, address emerging issues and plan for subsequent actions.
    Coordinate all support supervision activities by SILC supervisors ensuring that field agents are adequately provided with the support they need to undertake their roles.
    Continually communicates to the project Coordinator and MWENDO technical officers on project progress, challenges and support required to deliver on the project objectives.
    Ensures that all the activities being implemented are conducted within a process that enhances community ownership, participation and contribution for sustainability.

    Service delivery to OVC and their caregivers

    Work closely with the project Coordinator, Case Management and System strengthening Project Officers to develop case plans and support implementation of HES interventions.
    Supports project team members in implementation of key activities that includes: recruit Field Agent supervisors and Field Agents, Map and define agent operating areas, support agent certification, PSP launches and PSP network formation.
    Takes lead in the implementation of the House hold Economic strengthening approaches to OVC and their households.
    Supports HES project team members to work with the community based workforce to deliver services to OVC caregivers. These services shall include but not limited to trainings on SILC PSP model, CRS SMART skills modules, Financial literacy, marketing basics and 7 Steps of Marketing and value chains analysis and roll out MWENDO emergency Fund.
    Work with project team to link OVC not in school to CAP -YEI and other relevant empowerment programs

    Coordination of Care to OVC

    Works with the DCS and Private Sector Actors to advocate for linkage of caregivers to GOK cash transfers, in kind agricultural support and other subsidies.
    Works with GoK departments and county government departments to offer extension services to strengthen the capacity of producer groups and SILC farmer groups.

    Monitoring, Evaluation and Knowledge management

    Conducts routine support supervisions and spot checks to project sites and Field Supervisors, Field agents and SILC groups to ensure quality service delivery to OVC and their caregivers.
    Works with M&E team to ensure that the they adequately undertake their M and E functions within the acceptable project standards for effective data entry, analysis, reporting and accountability for results.
    Supports project team members to identify, document, and disseminate knowledge products to build on evidence based practices in Household Economic strengthening initiatives.
    Responsible for timely monthly and quarterly donor reporting. Ensures that the M and E team effectively utilize SILC MIS, and manage data and use data for decision making.

    Supervisory Responsibilities: Supervises Field Agent Supervisors and data capture clerks.
    Required Qualifications and Experience:
    Academic Qualifications

    A diploma (with at least 3 years of relevant experience) or a Bachelor’s degree (with at least 2 years’ experience’) in Social Sciences, Agriculture, Micro Finance, Business Administration, project Management or related field from a recognized institution of learning.

    Knowledge

    Specialized knowledge of and experience with savings group programming—with a preference for community-agent and/or fee-for-service approaches.
    Relevant experience in Community development focusing on sustainable livelihood approaches, project monitoring, evaluation, accountability and learning.
    Familiarity with integrating savings groups in OVC programming.
    Excellent analytic and computer skills; skilled in MS Office Suite including Word, Excel, PowerPoint and Access.
    Excellent report writing skills.

    Skills and Abilities

    Excellent oral and written communication skills.
    Proven Leadership ability and strong interpersonal skills.
    Excellent organizational skills, team work and ability to prioritize tasks in a timely manner
    Sound coordination skills and a demonstrated ability to multi-task
    Demonstrates diplomacy, flexibility, and resourcefulness
    Strong critical thinking and creative problem-solving skills
    Excellent computer skills (Microsoft Office).
    Excellent English verbal and written communication skills
    Professional proficiency in one or more local languages of the operational area
    Ability to ride a motorcycle – (Added advantage)
    Valid motorcycle permit

    Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

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