Job type: Job Type Full Time , Hybrid

Information Security Senior Officer

Position summary:

The Technology department is responsible for the Development, Realization, and Implementation of the strategic Digital Product Roadmap for Rainforest Alliance (including all supporting Technology processes), for all Global Business Initiatives and Assurance programs. “Information Office’ ’is one of the four teams under Technology Department. It’s responsible for planning and leading implementation of leading technology ecosystem that will enable achievement of the 2030 strategy. Ensure alignment of technology investment and initiatives with the business goals, requirements and expectations and ensure optimal utilization of investments in technology and delivery of services by the technology vendors across the organization.
Within the Information Office is the “Information Security Senior Officer”, reporting to Director Information Office. This role is responsible for managing and enforcement of all aspects of information security at Rainforest Alliance. You will work proactively to identify security risks, develop, and implement security frameworks, and ensure the integrity and confidentiality of our IT systems and data.
The Information Security Senior Officer will be responsible for all KPIs related to cyber security. You will be expected to coordinate implementation of all information security related processes in conjunction with others at Rainforest Alliance. You will also be leading and coordinating task/activities by firms/individuals contracted to provide information security services.

Responsibilities:
Security Policy and Strategy:

Analyse the current IT security policy and strategy and make recommendations, ensuring these recommendations are translated into policies and applied by the organization.
Ensure compliance with internal and external security regulations and standards.

Risk Analysis and Management:

Identify and evaluate security risks in IT systems and processes.
Prepare risk assessments and develop strategies to minimize these risks.

Security Measures:

Collaborate with the IT Operations and IT Platform departments to oversee/lead the implementation of technical security measures such as firewalls, IDS/IPS systems, antivirus software, and encryption.
Monitor access control and user rights management.
Analyse and shape cybersecurity within RA, including setting up secure email traffic using methods like DMARC, SPF, and DKIM.

Incident Response:

Serve as the Single Point of Contact (SPOC) for the IT Incident Management Team.
Coordinate security incidents, including investigating and resolving security breaches.
Prepare incident reports and recommendations for preventive measures.

Awareness and Training:

security awareness within the organization.
Provide training and guidance to employees regarding security issues.

Compliance and Audits:

Ensure compliance with legal regulations and industry standards related to IT security.
Prepare and coordinate security audits and evaluations.

Collaboration:

Collaborate with IT teams and other departments to achieve security objectives.
Maintain relationships with external security partners and stay updated on the latest developments in the IT security industry.

Qualifications:

Bachelor’s or master’s degree in information technology, information security, or a related field.
Certifications in information security (e.g., Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM)) are a plus.
At least 7 years’ experience in cyber/information security role
Proven experience in IT security, preferably in a similar role.
In-depth knowledge of security practices, standards, and legislation.
Strong analytical and problem-solving skills.
Excellent communication skills, both oral and written.
Ability to respond quickly to emergencies and make decisions under pressure.
Integrity and confidentiality in handling sensitive information.
You are expected to be proactive and stay up to date with the latest security technologies and trend
Experience in business process analysis and modelling

Apply via :

rainforest-alliance.hirehive.com

November 5, 2024
Officer, Procurement

OVERALL JOB PURPOSE

The role holder is responsible for implementing FSD Africa’s procurement strategy for the timely, cost-effective acquisition of goods and services that results in added value to FSD Africa and meet the standards of international best practice and FSD Africa regulations.

KEY RESPONSIBILITIES AND ROLE REQUIREMENTS
Planning & Program Support
Work with the procurement team and heads of the departments to collect, review and incorporate user needs in the procurement plan ensuring they are in line with FSD Africa’s work plan and budget resulting in the implementation of a proactive and responsive procurement plan:

Assist with collection of procurement needs for inclusion in the procurement plan; review earlier procurement plans and budgets of FSD Africa to ensure that repeat procurements are minimal as well as considering opportunities for enhancing cost-effectiveness through bulk purchases
Assist with consolidation of identified procurement needs and develop a draft annual procurement plan that supports FSD Africa’s business plan.
Work continually to improve and enhance the level of customer service provided to staff and partners
Participate in evaluation of bids and provide professional guidance.

Vendor Identification & Evaluation

Participate in the process of identifying suitable and appropriate vendors that meet the needs and requirements of FSD Africa:

Collaborate with project leads to develop and apply objective criteria for supplier selection & pre- qualification (during generation of ToRs and EoIs) and issue tender documents to bidders.
Coordinate receipt of proposals and evaluation pack for the panel, consolidate proposal assessments and share outcome with panellists in accordance with procurement policy provisions and best practice.
Perform vendor creation and ensure proper maintenance of the vendor register.
Carry out market research on potential suppliers and vendors to ensure that the database of FSD Africa vendors includes new entrants in the market.
Manage the pre-qualification process in a transparent manner to attract the most appropriate suppliers for frequently procured items.
Conduct due diligence screening on selected pre-qualified vendors to mitigate risk.
Manage vendors professionally, ensure contract closures are done and provide feedback to improve their performance.

Procurement & Asset Disposal Management
Support the procurement and purchasing process in a proactive and transparent manner to achieve best value for money and enable FSD Africa to meet its objectives:

Review received procurement authorisation requests for completeness, accuracy and relevance in line with FSD Africa’s procurement plan.
Develop a relevant and appropriate RFP/RFQ in line with scope of work/ TORs for the sourcing of suppliers of goods/services; facilitate the evaluation process according to and in line with the organisation’s policies and procedures.
Recommend relevant and appropriate methodology of sourcing in line with approval thresholds to identify the most suitable supplier/ vendor.
Work with the relevant departments to prepare assets for disposal and assist with convening of asset disposal committee meetings.
Assist in educating suppliers so that they comply with FSD Africa’s procedures and provide proper documentation to ensure timely payments are made.

Accountability & Compliance
Ensure that FSD Africa’s Procurement Policy and procedures are adhered to and are in accordance with best practice:

Assist maintain the tracker for contracts, ensuring details are up to date.
Strengthen institutional capacity through development of procurement tracking tool and weekly procurement dashboards for status reporting of procurements.
Support audits, ensuring that any corrective actions relating to procurement are closed out in a timely manner

Contracts & System Development

In collaboration with procurement team, ensure service contracts are clearly defined and legally binding to maintain a high level of service delivery:

In liaison with project managers, engage vendors in contract negotiations to ensure that FSD Africa gets best value for money and that terms and conditions are clear and acceptable to both parties before contracting.
Ensure that all KPIs are captured and updated in the ERP.
Develop service contracts in line with agreed recommendations as defined and agreed at the end of the evaluation and selection process.
Contact and inform vendors of contract awards and project plans (start end date, milestones, deliverables, contract KPI’s, focal point person)
Monitor validity of issued contracts ensuring that the relevant notifications are communicated to the contract focal point person raising awareness for completion.
Carry out any other duties or special assignments as assigned by the Management.

PERSON SPECIFICATIONS
Qualifications and Education

Bachelor’s degree in supply chain management, logistics or business administration or any other related field
Full or Partial qualification in CIPS

Essential Experience, Knowledge, and Skills

2 years of procurement management experience
Excellent written and spoken English

Desirable

Experience of working in a multi-cultural environment
Experience of working with the donor community
Good communication skills
Experience working with Microsoft Dynamics ERP systems
Languages: English, Swahili and/or other African languages

COMPETENCIES

Competencies describe the key behaviours that drive success in all of FSD Africa’s roles, regardless of technical specialism. They have been derived from systematic research correlating performance with personal attributes. The table below indicates the level of each competency required for this role:

COMPETENCIES

Level 1: Basic
Level 2: Foundation
Level 3: Specialist
Level 4: Senior Specialist
Level 5: Leading Expert
Level 6: Executive

ESSENTIAL FOUNDATIONS
Commitment & Alignment – Level 1: Basic

Demonstrates commitment to serving our partners and alignment with the values and vision of FSD Africa

Change & Challenge – Level 1: Basic

Has a strong sense of ownership that leads to learning, self-starting, taking initiative, driving change and leading development

ACHIEVEMENT COMPETENCIES
Situational Awareness & Thinking – Level 1: Basic

Thinks clearly and intentionally, analysing information objectively, understanding issues, solving problems, and making decisions

Drive for results – Level 1: Basic

Is keenly motivated to achieve goals & act with accountability to deliver quality results

PEOPLE COMPETENCIES
Relationships & Collaboration – Level 1: Basic

Discerns and appreciates the values, viewpoints, or abilities of others; effectively reconciles different interests and displays emotional intelligence

Communication & Influencing – Level 1: Basic

Deliberately adjusts behaviour to accommodate others; communicates clearly, confidently, and appropriately to influence others

Apply via :

fsdafrica.bamboohr.com

November 5, 2024
Salesforce Front End Developer Integration Specialist Salesforce Developer Salesforce/Vlocity Developer

As a Front End Developer you will be joining the team supporting and developing the Salesforce Experience Cloud applications in use by the International Health Delivery Services – Global team.
Your role, as part of an Agile Scrum team, will include translation of UI/UX design wireframes into well-formed and standards compliant code that will produce visual elements of the application. In addition to the development team you will work with UI/UX designers and bridge the gap between visual design and technical implementation.
You will join a global team that is going from strength to strength, designing and building solutions that are the driving force behind the growth of the business.

About You

You’re the type of person that is always looking to learn and embrace existing and emerging integration capabilities/approaches.
You’re passionate about all things technology and keep up to date with the latest industry trends and products.
You’re the type of person that loves the challenge of solving complex technical problems by thinking outside the box.

A Normal Day Looks Like

Developing modern web solutions that provide great user experiences across multiple browsers and devices
Developing UI components in Salesforce LDS technology
Setting and / or maintaining standards using linting & code quality tools to ensure consistency
Keeping a close eye on client-side performance & security concerns and being constantly looking for ways to make improvements
Ensuring the technical feasibility of UI/UX designs
Optimising applications for maximum speed and scalability
Working with developers, product managers, QA engineers, system administrators, vendors and others to ensure features are delivered to a high standard
Understanding when to automate processes to improve the delivery process of the team
Managing daily support and maintenance of the UI components, and conduct long-term improvement operations to ensure function, health and compliance.
Work with the Agile Team to ensure internal communication is maintained to ensure efficient operation.
Ensuring that solutions adhere to best practices and leverage standard functionality where possible.
Ensuring any developed solutions are written to be maintainable, scalable, testable and deployable.

Essential
Ideally you’ll have experience with:

HTML, CSS / SASS & JavaScript (ES6 & jQuery)
Build tools & module bundlers like Gulp & Webpack
Comfortable with BEM syntax
Linting tools such as ESLint & StyleLint
Git (Gitlab)
Building and maintaining component libraries (eg Patternlab, StoryBook, Salesforce LDS etc)
Responsive design practises using Bootstrap and CSS Grid
Knowledge of browser feature support
Web performance monitoring & optimisation techniques
Web usability and accessibility standards
Strong communication skills, ability to work effectively with multiple stakeholders

Familiarity

Automated UI Testing
Experience of an Agile software development lifecycle (such as SAFe)
Understanding of DevOps delivery model
Docker
NodeJS

Nice To Have

Salesforce or knowledge of Salesforce LDS
Automated Testing with Browserstack
Exposure to Gitlab CI Pipelines or Azure DevOps (VSTS)
Knowledge of SPA libraries and frameworks like VueJS, React or Angular
Twig

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Use the link(s) below to apply on company website.

Apply via :

November 5, 2024
Finance Officer – VIRCA

Position Summary

The Finance Officer (FO) will be a critical part of the VIRCA Projects. The FO will provide high-quality day to day support to VIRCA team and Cassava Seed Entrepreneurs (CSEs) on financial management in Kenya and Rwanda. Working collaboratively with the Kenya Finance team and Country Project Manager (CPM), the FO will lead on a range of financial processes for VIRCA Projects in Kenya and Rwanda, from financial planning, budgeting, reporting, procurement, performance monitoring and financial risk management.

RESPONSIBILITIES
Financial Management

Ensure MEDA Kenya financial management policies and procedures and donor rules and regulations are strictly adhered to.
Manage cashflow to ensure the project activities are appropriately funded at all times and make adjustments as needed.
Prepare vouchers and ensure timely posting to Net suite.
Facilitate the preparation of annual budget and timely report budget/expenditure discrepancies to the Country Project Manager

Procurement

Support procurement of Projects’ needs (Goods and services) in collaboration with CPM while ensuring compliance with donor and MEDA procurement policies and procedures.
Ensure the projects maintain transparent procurement process and proper documentation by liaising with the projects team and Procurement Officer, to confirm procurement needs, source service providers when requested, raise request for quotation, prepare bid analysis and make recommendations to Procurement Committee
Raise local purchase orders (LPO) and service contracts for all awarded providers.

Grants management

Prepare/update funding documents for all sub-contracts in line with MEDA legal policies.
Develop matching grant reports including reconciliation of funds disbursed/matched and make recommendations on areas of improvement.
Ensure timely disbursement of funds to CSEs and other sub-grantees.
Monitor performance of CSEs/sub-grantees and proactively support the project team to manage identified risks.

Cash and staff advances management

Working collaboratively with CPM and Area Managers, prepare quarterly and monthly cash needs to inform project cash request
Prepare payment vouchers for approved payments.
Review projects’ team travel advances and reimbursements for accuracy and approvals.
Review staff travel expense reports with a kin eye on authenticity of receipts and expense approvals.
Ensure timely payment of staff advances and claims.
Reconcile staff advances accounts

Asset management

Work with the finance team to develop and maintain projects’ asset register.
Review all staff Motor vehicles reports and provide recommendations on areas of improvement.
Consolidate monthly motor vehicle expenses and ensure proper charging to the Projects.

Other duties

Support the preparation of management and donor financial reports.
Assist with collecting financial information for the monthly, quarterly, and annual
Support implementation of the audit plan
Implementing internal controls & policies to comply with donor & GOK requirements

Any other duties and/or requirements as assigned
REQUIREMENTS
Education:

University degree in accounting, finance or business-related field.
CPA certification -At least CPA 3

Experience:

At least 3 years of experience working at a similar role, preferably within a donor funded project/organization. Advanced knowledge and experience of MS office packages, and database management tools.
Demonstrated experience working with different accounting software, and ability to learn quickly on the job.
Previous experience working with USAID-funded projects an advantage.

Additional Qualifications:

Appreciation and support of MEDA’s mission, vision, and values
Fluency (written and verbal) in English is required. Working knowledge of Swahili is desirable
Understanding and appreciation of business principles, international development and MEDA’s approach of creating business solutions to poverty
Strong analytical and problem-solving skills
Effective communication skills
Strong leadership skills

Job Requirements for All Staff
Organizational Culture

Appreciation, understanding and commitment to MEDA’s mission, creating business solutions to poverty
Demonstrate MEDA’s Core Performance Values: Collaboration, Respect, Entrepreneurship and Accountability

Organizational Policies and Procedures

Ensure adherence to all MEDA management, professional, finance, audit, legal, human capital, security, corporate and other policies as required
Complete and participate in all training as required

Image and Engagement

Adherence and demonstration of MEDA image according to MEDA values
Comply with board approved and VIRCA brand strategy
Promote MEDA thorough speaking engagements, media appearances and convention as required

Apply via :

meda.bamboohr.com

November 5, 2024
Systems Engineer (Telco) – East Africa

With us you will

Lead all technical aspects of a sales cycle with the customers operating in the Telco space, from the initial RFIs, through to RFPs & RFQs when required. This includes the project management and active participation in POCs in partnership with the relevant teams both internally and within the customer and/or commercial partner.
Have the ability to listen and to understand the technical requirements of the customer, reading between the lines to build a solution which outperforms the competitor offering.
Be the primary technical point of contact for the customer(s) and partners in close collaboration with your sales partner.
Continuously strive to improve knowledge around the Fortinet products and solutions, along with maintaining a deep understanding of the competitive landscape and Fortinet’s ability to provide long lasting protection against ever-evolving threats.
Have a strong ability to position Fortinet solutions to the customer, whether this be remotely or in person. This requires strong communication skills and the ability to confidently present through whiteboarding, technical white papers, technical plans or customer discussions.
Manage your time effectively when working on multiple deals simultaneously, ensuring a positive customer experience is maintained.
Maintain accurate activity, contact, and account technical information of all customers and prospects in our CRM (Salesforce).

Apply if you

Experienced in working within Cyber Security.
Have experience working within Telco sector – please note this is a must.
Experience with the wireless telecommunications and/or broadband industry.
Experience with LTE, 4G and 5G protocols and system architectures.
Strong understanding of telecom concepts, technologies, and protocols, including PSTN, VoIP, SIP, GSM, CDMA, LTE, and data networking fundamentals.
Are currently or have previously worked in a pre-sales engineer role, managing end to end technical aspects of deals, through to technical closure.
Can demonstrate your problem-solving skills and how this has impacted key wins within your current organisation.
Understand and can demonstrate your ability to build and maintain customer relationships, including your ability to effectively communicate technically to a range of both external and internal stakeholders.

Apply via :

edel.fa.us2.oraclecloud.com

November 5, 2024
System Administrator

We are looking for a System Administrator to maintain, upgrade and manage our software, hardware, and networks. Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users.
Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently.

Key Responsibilities

Perform troubleshooting, archiving, and backup of server applications.
Manage inventory of software licenses, software applications, hardware components, and IT supplies.
Set up and configure computers for new users.
Assist in equipment set-up and software installation & updates.
User administration (setup and maintaining domain account)
Administering user mailboxes in the Nairobi office G suite organization unit.
Conduct daily backups of network files and test on a regular basis.
Liaising with the Systems Engineer to configure for and apply system patches and update systems as soon as a new version of OS and application software comes out
Responsible for setting up and technical management of conferencing and collaboration solutions throughout the organization.
Ensure that all systems are installed with an up-to-date version of the enterprise antivirus and ensure prompt detection and cleaning of infected systems.
Monitoring networks and systems to improve performance
Attend regular continuing professional education courses to maintain knowledge level.
Organize and implement the firm’s help desk as required by the organization.
End-user support and problem resolution

Minimum Qualifications

Bachelor’s Degree in Computer Science or related field.
Professional qualifications: Systems administration/System Engineering, Certification in Microsoft MCSE/MCITP
Working technical knowledge of network, PC, and platform operating systems.
A solid understanding of Internet-based technologies (TCP/IP, DNS, Security, HTTP/HTTPS)
Working knowledge of public cloud infrastructure (AWS, GCP) will be desirable

Apply via :

boards.greenhouse.io

November 5, 2024
Venture Portfolio Manager New Markets Lead

JOB DESCRIPTION

Reporting to the Venture Management Tribe Lead, The Venture Portfolio Manager will be responsible for planning, developing, and executing key strategic initiatives and establishing key ventures inline with Safaricom Group goals and objectives. Primary objective will be to execute key strategic and cross-functional initiatives and establish envisaged venture’s in a bid to spur business growth and enhance customer experience.

RESPONSIBILITIES
Strategy and Roadmap

Collaborate with stakeholders, such as product managers and business leaders, to identify and prioritize key strategic initiatives and allocate resources effectively.
Develop and execute an execution roadmap for key strategic initiatives, aligned with the overall organizational objectives.
Identify market trends, competitive landscape, and client needs to define the strategic roadmap.

Venture Building

Drive the ideation, design, and development of ventures and cross functional strategic units
Coordinate execution of key ventures and initiatives
Proactively identify and address any barriers that may hinder execution of key initiatives/ventures

Post-Launch Support

Work closely with Venture/Business Unit leads to ensure the venture/strategic initiative meets the 12-24 month objectives and milestones
Foster cross-functional coordination to ensure portfolio companies meet the 12-24 month objectives and milestones.

Stakeholder Management

Establish and maintain strong relationships with key stakeholders, including clients, senior executives, and business partners.
Collaborate with other tribes, teams, and departments to foster a holistic and integrated approach to venture building and execution of key strategic initiatives.
Communicate effectively to convey the tribe’s vision, progress, and achievements.

Performance Monitoring and Reporting

Define and track key performance indicators (KPIs)for each initiative
Prepare regular reports and presentations to update senior management on the execution of key initiatives, outcomes, and challenges.

Data Analytics

Monitor key performance indicators (KPIs) related to wealth management products and services, analyze data trends, and provide actionable recommendations for performance improvement.
Drive data-driven decision-making by presenting insights and recommendations to senior management and stakeholders.
Ensure data privacy and security measures are implemented and followed in accordance with regulatory requirements and industry best practices.
Stay up-to-date with the latest advancements in data analytics and technology to identify opportunities for innovation and process optimization in venture building

Core competencies, knowledge and experience
Customer Obsession

Deepen team connection to our customers and communities.
Foster authentic relationships with customers and partners that build trust.
Explicitly take customer-centric decisions and take personal ownership to achieve results.
Simplify processes through digitalization and promote a digital mindset and digital first customer experience.
Stay focused on the big priorities, know when to make meaningful trade-offs and demonstrate brilliant execution.

Purpose

Drive execution of key initiatives.
Show ambition and courage, empowering others to go beyond the plan.
Prompt new thinking and ideas by asking “what if” questions.
Use knowledge of the external environment (customers, partners, competition, external bodies) to identify and act on opportunities for growth at pace.

Innovation

Create psychological safety so everyone can have an impact.
Fuel innovative ideas from others and test them to enable growth.
Explore successes and failures with curiosity and resilience; fearlessly recognizing lessons learned.
Share your ongoing learning and personal purpose with others.
Learn fast from digital adoption, using learnings to drive simplicity, scale and efficiency.

Collaboration

Articulate your team’s role in making our strategy happen, prioritizing and aligning resources with current and future needs.
Actively collaborate to break silos and hold your team accountable to do the same.
Develop others to make the most of their talents and coach them to take ownership to get things done.
Create an inclusive environment ensuring the safety and wellbeing of others.
Live our Purpose and demonstrate the highest Standard of integrity.

Key performance indicators

Adherence to set Venture Management Tribe business OKRs and commitments.
Timely delivery of key project milestones
Timely escalation and resolution of issues at execution phase
Ventures’ successful achievement of key post-launch milestones and targets
Compliance with all relevant regulations and internal policies and procedures. KPIs could include regulatory compliance metrics, audit results, and risk management metrics.
Provide guidance and leadership to team members, through continuous and quarterly reviews.
Identify and nurture talent within the Venture Management Tribe.
Provide guidelines and process for the implementation of reward and recognition activities.
Agile Maturity, Employee Engagement (eNPS) and Productivity.

QUALIFICATIONS

At least seven (7) years’ knowledge and experience in the relevant field with at least three (3) in a managerial/supervisory role.
Relevant Business Undergraduate Degree or relevant field along with professional qualifications, or equivalent qualification(s) from a recognized institution of higher learning.
Strong project management skills with emphasis on integrating multiple work inputs into a unified deliverable and, timely completion of projects.
Self-Starter who thrives in a fast-paced environment with a high degree of autonomy.
Possess high professional and ethical standards.
Demonstrate strong execution capabilities with good strategic and analytical mindset.

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Use the link(s) below to apply on company website.

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November 5, 2024
Electrical Technician

Role Description

This is a full-time hybrid role for an Electrical Technician at Kinetic Controls Limited. The Electrical Technician will be responsible for performing electrical maintenance, troubleshooting electrical equipment, and conducting electrical engineering work. The role is based in Nairobi County, Kenya.

Qualifications

Diploma in electrical engineering
Strong knowledge of electrical maintenance and troubleshooting
Experience in electrical engineering and working with electrical equipment
Ability to interpret electrical drawings and schematics
Familiarity with safety protocols and regulations in the electrical industry
Good problem-solving and analytical skills
Excellent communication and teamwork skills
Experience working in a plant is an added advantage

Apply via :

www.linkedin.com

November 5, 2024
Glover Experience Analyst (They/She/He)

Join us as a Glover Specialist and become a key member of Glovo’s local operations team! We offer a challenging and dynamic environment with many opportunities for learning and development.

THE JOURNEY
Communication Strategy Ownership

Develop and execute a comprehensive communication strategy, including creating engaging content, selecting appropriate channels, defining target audiences, and managing communication materials.
Implement effective communication initiatives to foster strong engagement and connection with the riders’ community.

Courier Relations and Advocacy

Become the trusted representative and guardian of our couriers, understanding their challenges, needs, and aspirations.
Proactively communicate and address their concerns, acting as their voice within the company.

Community Management and Activities

Bring your creativity to life by generating innovative ideas to build and manage a vibrant community of riders.
Organize and execute community management activities, events, and initiatives to enhance the riders’ experience and foster a sense of belonging.

Collaboration with Public Affairs (P.A)

Work closely with the Public Affairs team to enhance the image and reputation of our couriers in the country.
Collaborate on initiatives and campaigns to improve public perception and recognition of our couriers’ valuable contributions.

Local Benefits And Perks Negotiation

Identify and negotiate local benefits and perks to enhance the riders’ experience and satisfaction.
Collaborate with relevant stakeholders to implement and communicate these benefits effectively.

Guidance and Support

Provide guidance and support to the fleet of couriers through focus groups, attention hours, and other means of communication.
Understand their challenges, collect feedback, and assist in addressing their needs.

Rider Insights Analysis

Conduct periodic reports by analyzing insights gathered from focus groups, surveys, interviews, and other research methods.
Utilize data-driven insights to better understand the riders’ needs, preferences, and expectations, driving continuous improvement.

Collaboration With Regional And Global Teams

Work collaboratively with the Regional and Global teams to align strategies, share best practices, and contribute to increasing the company’s ROI.
Provide valuable insights and updates on local market conditions and rider feedback.

Courier App Monitoring

Ensure a seamless and user-friendly experience for riders by monitoring and caring for the courier app’s aspects.
Collaborate with relevant teams to address any app-related issues or improvements.
Follow up courier app- caring about the aspect of the app

What You Will Bring To The Ride

Bachelor’s degree in Communications, Marketing, Business, or a related field.
2-3 years of experience in communication strategy, community engagement, or related roles.
Excellent written and verbal communication skills.
Ability to analyze and derive insights from both quantitative and qualitative data.
Proactive, creative, and results-oriented mindset.
Strong stakeholder management and negotiation skills.
Familiarity with brand management principles and customization to local markets.
Proficiency in conducting focus groups, surveys, and interviews.
Ability to work collaboratively with regional and global teams.
Familiarity with app monitoring and user experience enhancement is a plus.

Apply via :

jobs.glovoapp.com

November 5, 2024
Clinical Application Training Specialist

Summary

Train and support South Africa and Africa customers, and when required Middle East customers, in the safe and efficient use of applicable Varian Business radiotherapy systems. At the time of writing, these include the ARIA Oncology Information System, Eclipse Operations planning systems, external beam delivery platforms (e.g. TrueBeam, Halcyon and ETHOS), respiratory gating systems, and also the Identify SGRT system. Training must ensure that customers can operate Varian Business equipment according to their clinical needs, with the highest level of satisfaction and in line with any technical or safety policies.

Major Responsibilities

Plan and deliver high quality on-site and remote trainings to customers to instruct them on newly installed Varian Business products, upgrades to existing systems, or for other product developments.
Train, counsel, and support customers in adapting their work procedures and propose new approaches following the installation or implementation of new or upgraded Varian Business products.
Travel and train in high-risk countries (example: Libya, Burkina Faso, Iraq, Iran, Syria) according to the Siemens Healthineers security recommendations and guidance.
Longer assignment of 2 or 3 weeks are frequently required to counsel and support Varian Business customer starting new departments.
Contribute to develop tailored training programs for customers in the appropriate use of Varian Business hardware and software products.
Provide applications support for internal Varian Business product testing activities and involvement with ‘Customer Satisfaction Phase’ testing, where needed.
Provide occasional applications support for Education, Sales or Marketing, where needed. e.g. Clinical School support / customer demo support.
May also provide demo support in Africa and Middle East at customer trade events.
Provide support for and participation with the internal training of other Varian Business colleagues, where needed.
May provide helpdesk support to customers, to ensure that customer enquiries are always addressed in a timely manner and that any data is appropriately handled in accordance with Varian Business policies.
Keep up to date with reporting and day-to-day admin aspects by means of time sheets, expense reports, training reports etc. (as applicable), to ensure accurate company statistical data on customer-oriented activities is available and current.
Maintain competencies and Varian Business trainings in an on-going and timely manner. e.g. Learn4U certifications, internal or external training courses, or on-site hospital visits.
Attend Health & Safety training to gain and maintain a sound knowledge and systematically apply national laws and Varian Business regulations on health & safety in the workplace environment, particularly concerning travel safety, radiation, and electrical safety.
Perform other duties as assigned.

Education / Experience

Educational requirements: Degree/diploma as a professional radiographer or nurse
Number of years related experience: Minimum of 3 years professional experience in the radio-oncology or chemotherapy field.

Knowledge

Customers: Thorough understanding of customers and their requirements
Training: Good knowledge of training techniques and methodologies to train adults (hospital professionals)
Clinical expertise: Good knowledge of methods and processes used in Radiotherapy or chemotherapy.

Skills

Fluency in English, both written and spoken.
Have excellent communication skills.
Must be highly self-motivated and able to perform day-to-day work with little or no direct supervision, whilst still maintaining good integration to working with the wider team.
Be highly organized and able to handle multiple on-going projects.
Able to deliver consistently good results and adapt to working a changing environment.
Be able to resolve problems creatively.
Be willing to travel, within normal and non-normal hours (as needed) in order to best support customers.

Apply via :

ehealthineers.wd3.myworkdayjobs.com

November 5, 2024