Job type: Job Type Contract

Social Media Intern

WHAT WE CAN ACHIEVE TOGETHER

This role is an exciting opportunity for a creative individual who understand African cultures and environmental issues. The ideal candidate will play a key role in promoting TNC’s conservation efforts, engage with diverse audiences, and amplify an African voice in our digital communication strategies and channels. The Social Media Intern will work closely with the Digital Communications and Social Media Manager to enhance the work of the Africa Marketing and Communications team through developing and curating compelling and relevant content for various social media platforms – Instagram, Meta, X, Linkedin, TikTok, and YouTube – through engaging visuals, stories, and multimedia elements. This is a six-month contract internship, non-renewable, and shall be based where TNC has a registered office in Africa, Angola, Gabon, Zambia Kenya, South Africa, Tanzania (with a preference for South Africa, Tanzania or Kenya) No employment visas or assistance is being offered with this position except for the local labor employment requirements.

RESPONSIBILITIES

Support content creation for various social media platforms, including but not limited to, static images, carousels, videos (short and long form), reels, graphics, and more.
Amplify the African voice by ensuring social media content reflects an authentic African voice and perspective.
Collaborate with stakeholders to highlight their stories and contributions.
Foster community engagement – foster a sense of community and interaction among our online audience by responding to comments, messages, and inquires with a focus on building meaningful connections.
Monitor social media analytics to measure the impact of content and adjust strategies accordingly.
Provide regular insights on key performance indicators for continuous improvement.
Work is diversified and may not always fall under established practices and guidelines.

What You’ll Bring:

MINIMMAL QUALIFICATIONS

University bachelor’s degree in a field relevant to Marketing, Communications, Information Technology, Business, Agribusiness, or other relevant fields and 6 months of related experience.
Must have graduated, not presently in school/college.
Prior training in different communication and analysis tools (Social media platforms, value chain analysis tools, marketing and outreach,) – an added advantage
Experience with social media platforms and social media trends.
Experience, coursework, or other training in principles and practices of relevant field.

DESIRED QUALIFICATIONS

University bachelor’s degree in a field relevant to Marketing, Communications, Information Technology, Business, Agribusiness, or other relevant fields and 6 months of related experience.
Must have graduated, not presently in school/college.
Experience with visual storytelling and/or design best practices.
Experience working collaboratively in multicultural and diverse teams.
Proficient in verbal and written communication in English
Prior training in different communication and analysis tools (Social media platforms, value chain analysis tools, Marketing and Outreach,) – an added advantage
Multi-lingual skills and multi-cultural or cross-cultural experience are appreciated.
Graphic design and multimedia skills are a plus.
Experience working in partnership with others in a collaborative role.
Willingness to commit and demonstrate TNC core values.

Apply via :

careers.nature.org

November 5, 2024
Chief Officer Agriculture Chief Officer Roads, Transport and Infrastructure Development

Duties and Responsibilities
The Chief Officer shall be the authorized officer in the department and shall be responsible to the respective County Executive Committee Member. He/s shall perform the following duties at the department:

The administration of the County department.
Formulation and implementation of effective programs to attain vision 2030 and sector goals.
Development and implementation of strategic plans and sector development plans.
Implementation of policies and regulations.
Providing strategic policy direction for effective service delivery.
Ensuring compliance with the National Values and Principles of good governance as outlined in Articles 10 and 232 of the Constitution of Kenya.
Performing any other duties as may be assigned from time to time.

Requirements for Appointment
For appointment to this grade, a candidate must have:

Be a Kenya citizen.
Bachelor’s degree in any of the following disciplines: Public Administration, Business Administration, Political Science/Government or equivalent qualification from a recognized institution;
Master’s degree in any of the following disciplines: Public Administration Business Administration, Political Science/Government or equivalent qualification from a recognized institution shall be an added advantage
Must be a member of a professional body relevant to the position applied for and in good standing
Have vast knowledge and experience of not less than 7 years in the relevant field, five of which should be in a managerial position
Be conversant with the Constitution of Kenya and all the devolution laws
Demonstrate through understanding of county development objectives and vision 2030
Be a strategic thinker and result oriented
Have excellent communication, organizational and interpersonal skills
Have capacity to work under pressure to meet timelines
Have ability to work in a multi-ethnic environment with sensitivity and respect for diversity
Satisfies the requirement of Chapter Six of the Constitution
Demonstrate understanding and commitment to the values and principles as outlined in Articles 10 and 232 of the Constitution of Kenya.
Be computer literate

go to method of application »

Use the link(s) below to apply on company website.

Apply via :

November 5, 2024
Internal Vacancy –Lecturer Paramedicine Science Emergency Medical Technician and Short Medical Courses

Duties and Responsibilities:

Collaborate with faculty on teaching, learning, and assessment strategies
Provide administrative guidance and welfare support to students
Represent EMS courses and the institute in student recruitment and marketing activities
Enhance institute’s engagement with industry and external partners through networking
Conduct research to increase institute’s revenue and publications, and offer consultancy services
Contribute to policy and practice development through involvement in professional associations and advisory bodies
Maintain and develop expertise in curriculum review and development for departmental growth
Ensure compliance with Health & Safety Policy and supervise students’ health and safety
Lecture on Emergency Medical Services, humanitarian assistance, and health care assistant
Undertake additional responsibilities as needed

Desired Competencies

Lesson Planning and class management skills
Excellent communication and interpersonal skills, with the ability to establish rapport and build trust with diverse individuals and groups
Ability to work independently and collaboratively in a dynamic environment, with a commitment to promoting the well-being and success of students and stakeholders
Proficiency in relevant computer applications and record-keeping systems
Sensitivity to cultural diversity, equity, and inclusion, with a commitment to fostering a supportive and inclusive institutional community
Evidence of Research and publications an added advantage
Fluency in English and proficiency in Swahili is preferred

Education and Experience

A University Degree in; Paramedicine, Nursing, Clinical Medicine or Bachelor of Medicine/Surgery from a recognized University
3 years of professional/academic training experience
AHA/BLS/ACLS/ATLS/PHTLS trainer certification is an added advantage
Evidence of Research and publications an added advantage
Certification in instructor training (pedagogy) is an added advantage

Apply via :

redcross.applytojob.com

November 5, 2024
Recruitment of a Consultant to Set-up WhatsApp Chatbot

OBJECTIVES OF THE ASSIGNMENT

This consultancy will assist the digitalization project partners to develop WhatsApp Business Platform for Whatsapp chatbot to improve audience experience, boost in audienceengagement and increase in brand trust and loyalty while protecting the confidentiality of conversations.
The Consultant will report to the Project Officer as the focal person to deliver on the requested assignment thereof.

The consultant shall be expected to;

Set-up the Whatsapp chatbot.
Provide details on any maintenance/subscription charges if any.

DELIVERABLES OF THE ASSIGNMENTS INCLUDE:

An inception report of the understanding of the assignment and clear workplan.
A fully functional Whatsapp business platform to deliver trainings/lessons to farmers.
A module/report/documentation on the use of the platform

LOGISTICS AND ADMINISTRATIVE SUPPORT TO THE PROSPECTIVE CONSULTANT

BvAT will provide the consultant with access to the necessary backends, passwords and documentation of the project and any support necessary for the completion of the exercise.

DURATION OF CONSULTANCY

The consultancy is expected to be completed within 3 months from the time the contract is signed.

QUALIFICATIONS
The service provider/firm will have the following qualifications:

The service provider must demonstrate proven track record in delivering the Whatsapp chatbot system.
The consultant must provide relevant certifications and evidence of successful partnerships with esteemed entities within the telecommunications sector.
Technical Expertise: The service provider must show technical proficiency in the set-up and maintenance of Whatsapp chatbot systems. This entails a comprehensive understanding of networking, VoIP protocols, security protocols, and troubleshooting capabilities.

Submit your application to procurement@biovisionafrica.org a subject line “Consultancy to Set-up Whatsapp Chatbot” not later than 30th August 2024. Only shortlisted candidates will be called for interviews

Apply via :

procurement@biovisionafrica.org

November 5, 2024
Human Resources Intern

Your Role
The Human Resources Intern will be responsible for converting physical personal records to electronic files and supporting various Human Resources functions. This role requires attention to detail, organizational skills, and the ability to handle sensitive information confidentially.
Your Responsibilities

Convert Physical Records to E-Files: Scan, organize, and convert physical personal records into electronic files, ensuring accuracy and confidentiality.
Maintain Digital Records: Update and maintain electronic personnel files, ensuring all records are current and easily accessible.
Data Entry: Input employee information into HR shared databases accurately.
Document Management: Organize and manage both physical and electronic documents, ensuring proper filing and retrieval.
General Administrative Support: Provide general administrative support to the HR department, including scheduling meetings, preparing general reports, and other tasks as needed.

Your Skills and Experiences

A graduate with a degree in Human Resource Management, eager to expand their knowledge and advance in the HR field.
Certified Human Resources Practitioner (CHRP) preferred, though not mandatory.
The internship is full-time for a fixed duration of 3 months.
Ethical and professional.
Organized / structured.
Ability to handle sensitive information with confidentiality.
Excellent attention to detail and accuracy.
Strong organizational and time management skills.
Good communication and interpersonal skills.

Apply via :

jobs.kuehne-nagel.com

November 5, 2024
Customer Experience Executive, Underwriting and Branch Operations Customer Experience Executive, Premium Administration

Role Context

The Customer Experience Executive, Underwriting and Branch Operations will be responsible for ensuring policy issuance within stipulated timelines and in adherence to underwriting guidelines, effectively assessing risks and making prudent risk acceptance decisions. The role will also be responsible for ensuring all branch operations run smoothly through supporting the agency team with the onboarding process.

Principal Accountabilities

Develop working relationships with key account owners and managers to ensure smooth service delivery, business retention and renewal while gathering market intelligence and customer sentiment that allows Prudential to offer a compelling and competitive customer value proposition.
Receive and resolve customer feedback and complaints while properly documenting them and drawing clear initiatives to ensure non-recurrence of negative feedback and complaints.
Participate in regular customer meetings to share insights on brand, product and service design, being keen to note and resolve any service gaps while innovating to meet customer’s changing expectations.
Introduce all customers to centralized communication options to support seamless customer engagements where all teams have adequate information to fulfil any customer request.
Ensure customer data and records are kept securely and confidentially, strictly guided by Prudential’s policies and systems, for ease of access, statutory compliance and future reference as need be.
Develop regular and exception reports that support accountability, decision-making and inform strategy formulation.
To underwrite all policies whilst ensuring compliance with the underwriting processes including analyzing the risk profiles of new business submitted to the company, assessing medical reports, requesting for additional requirements and where necessary, referring large cases to the re-insurer.
Supporting the agents at the branch with admin matters such as issuing Point of Sale Material, responding to their queries and requests.
Supporting the onboarding process by ensuring all proposals submitted at the branch are captured within stipulated timelines.
Any other duty as may be allocated by the head of the section.

Qualifications Required:

Bachelor’s degree in a business-related/ analytical field.
2 to 3 years’ experience within the insurance Industry, underwriting experience is an added advantage.
Insurance qualification or progress is an added advantage.

go to method of application »

Apply via :

www.linkedin.com

November 5, 2024
Customer Service Officer – Westlands Customer Service Officer – Eldoret Customer Service Officer – Nairobi

Job Ref. No: JLIL 251
Role Purpose

The role holder will be responsible for providing excellent customer service, resolving inquiries and complaints, and maintaining customer satisfaction. The role involves being the first point of contact for customers and agents, ensuring prompt and effective resolution of issues, and maintaining accurate customer records.

Main Responsibilities
Operational

Ensure the branch office and infrastructure are well maintained, clean, and presentable.
Promptly and effectively resolve customer and agent inquiries and complaints within the required turnaround time.
Interact with clients and agents as the first point of contact, providing assistance and information on products or services.
Provide detailed product or service information to assist customers and agents in making informed decisions.
Maintain customer records by accurately updating account information in the system.
Resolve product or service problems by actively listening to the customer’s complaint, identifying the cause of the problem, explaining the best solution, and ensuring timely resolution.
Implement strategic initiatives to improve customer satisfaction levels and loyalty.
Regularly communicate with customers by sending updates, such as arrear notices, lapse notices, renewals, and policy statements, and suggest ways to enhance communication.
Prepare reports on customer information by collecting and analyzing data to identify trends or areas for improvement.
Analyze customer and agent complaints and recommend solutions to address underlying issues.
Communicate changes or adjustments in policies to clients, ensuring clarity and understanding.
Contribute to the team’s efforts by accomplishing related tasks and supporting colleagues as needed.

Corporate Governance

Underwriting Guidelines. Apply underwriting guidelines and policies to determine whether an applicant meets the criteria for coverage.
Compliance. Stay updated with insurance regulations and underwriting best practices to ensure compliance with industry standards
Adherence to the laws and regulations of Kenya, the policies and regulations within the insurance industry and all internal company policies and procedures.
Ensuring compliance with applicable statutory and regulatory requirements and establishing mitigation measures against emerging business risks.

Culture

Fostering a corporate culture that promotes ethical practices and good corporate citizenship while maintaining a conducive work environment.
Collaborate with cross-functional teams to develop initiatives that promote a positive and inclusive company culture.
Individualized Development Planning: Create personalized development plans that align with your career aspirations and the organization’s objectives.

Key Competencies

Customer Service. Ability to provide excellent service and resolve customer inquiries and complaints.
Communication. Strong verbal and written communication skills to interact with customers and agents effectively.
Problem-solving. Aptitude for identifying and resolving customer issues by providing suitable solutions.
Active Listening. Ability to listen attentively to customers and understand their needs.
Adaptability. Flexibility to handle various customer situations and adapt to changing priorities.
Attention to Detail. Thoroughness in maintaining accurate customer records and analyzing information.
Teamwork. Collaborative mindset to work effectively with colleagues and support team objectives.
Empathy. Ability to understand and empathize with customers’ concerns and provide appropriate support.

Academic Background & Relevant Qualifications

Bachelor’s degree in Insurance, Finance, Business or any other related course.
Diploma in Insurance will be an added advantage.
Minimum 1-2 years’ experience in a similar role.
Experience in effectively resolving customer inquiries and complaints.
Familiarity with insurance or financial products and services is advantageous

go to method of application »

If you are qualified and seeking an exciting new challenge, please apply via Recruitment@jubileekenya.com quoting the Job Reference Number and Position by 2nd September 2024. Only shortlisted candidates will be contacted.

Apply via :

Recruitment@jubileekenya.com

November 5, 2024
Telesales and Digital Engagement Officer Beam Saw Operator

We seek a talented Digital Marketing & Social Media Specialist to join our team. The successful candidate will conduct telesales calls to engage with potential and existing customers, promote our product and services, and Generate new leads to drive company growth. The ideal candidate should be creative, ready to bring fresh ideas and passionate about digital and social media marketing. If this sounds like you, we want to hear from you!

Responsibilities:

Contact potential or existing customers to advise them about our products and services that interest them.
Ask questions to understand customer needs and requirements while answering customer questions about products or services to find a mutual solution, generate leads and close sales.
Account management: Take and update customer information in the database, keeping records of calls and sales and including useful information.
Handling and closing customer grievances to preserve the company’s reputation.
Utilize ERP, CRM software to record sales interactions, manage leads, and track progress.
Go the “extra mile” to meet and exceed set sales targets and quotas and facilitate future sales.
Content Creation: Develop engaging, interactive content tailored to our target audience. Utilise graphic design, photography, and videography skills (Ability to capture and edit high-quality photos and videos) to create compelling visuals and videos.
Schedule and post content on the most impactful social media platforms. (e.g., TikTok, Facebook, Twitter, Instagram, LinkedIn, WhatsApp, Search Engines YouTube).
Conduct community management to foster engagement and build our online community.
Ad Buying: Plan and execute effective ad campaigns to maximise reach and conversion.
Email Marketing: Design and send marketing emails to our customer base to promote products and offers, e.g. Mailchimp or Contact forms.
Website Updates & Management: Regularly update the website with fresh content, product information, and promotions. (Experience with website content management systems (CMS), WordPress).
Conduct thorough market research and analysis to identify trends, opportunities, and best practices.
Collaborate with internal teams to coordinate digital marketing initiatives and campaigns.
Stay up-to-date with the latest trends and advancements in digital marketing and social media.

Skills and Experience

At least a diploma in Marketing, Communications, or related field.
Minimum of two years of experience in telesales, social media management, and digital marketing.
Excellent communication, relationship-building, and interpersonal skills.
Outstanding negotiation skills with the ability to resolve issues and address complaints.
Ability to multitask and manage multiple projects in a fast-paced environment.
Creative thinker with attention to detail.
Ability to work independently and as part of a team.

go to method of application »

Use the link(s) below to apply on company website.

Apply via :

November 5, 2024
Monitoring, Evaluation and Learning Manager – Global Labour Programme

About the role

We are looking for an experienced MEL Manager for the USAID funded Global Labour Programme (GLP) in Kenya. This is an excellent opportunity for a MEL professional who has previously worked with USAID funded projects, has economic empowerment or agricultural programme experience and understands the complexity of consortium work.
You will be joining Sightsavers at an exciting and crucial time, as the Global Labour Programme enters its final two years
As MEL Manager GLP, you will be detail-orientated with exceptional technical skills in monitoring, evaluation, and learning, such as developing theories of change, designing MEL plans, writing logframes, managing oversight processes, sharing evidence and communicating learning.
You will be a confident communicator with excellent negotiation and people skills, who is confident working with multiple partners, donors and within a consortium.

Apply via :

careers.sightsavers.org

November 5, 2024
Clinical Officers (3 Positions)

Kirinyaga University seeks qualified and dedicated individuals on locum basis for three (3) days w.e.f 27th to 29th August 2024.
Applicants must;

Have Diploma in Clinical Medicine
Have three (3) years’ experience in a busy health institution.
Have valid practising license.

Candidates who meet the above requirements should forward their applications and copies of academic certificates to the address below to be received not later than 2.p.m., Friday 23rd August, 2024The Vice Chancellor
Kirinyaga University
P O Box 143-10300
KERUGOYA

Apply via :

November 5, 2024