Job type: Job Type Contract

  • Finance Intern – 4 Posts

    Finance Intern – 4 Posts

    Qualifications and skills    

    Degree in Business Administration,Commerce or Economics and or
    CPA Intermediate level (CPA 2)
    Must have knowledge in use of MS Office packages.

    Apply via :

    recruit.kijabehospital.org

  • Assistant Project Officer (Temporary)

    Assistant Project Officer (Temporary)

    Responsibilities

    Within assigned authority, the incumbent will be responsible for the following specific duties: Support the development, implementation and evaluation of the programme with specific focus on strengthening gender equality and women empowerment in law enforcement to better counter transnational organized crime, sexual and gender-based violence (SGBV), terrorism and violent extremism.
    Provide support in review of relevant documents and reports, including collecting, analyzing and presenting statistical data and other information gathered from diverse sources.
    Provide substantive support for policy coordination and evaluation functions, including the analysis of emerging issues and trends.
    Provide assistance to the preparation of various written outputs, e.g. draft background papers, analytical notes, sections of reports and studies, inputs to publications, etc.
    Provide administrative and substantive support to consultative and other meetings, conferences, etc., to include assist with proposing agenda topics, identifying and proposed participants, preparation of background documents and presentations, handling logistics, etc.
    Support the undertaking of outreach activities; participates in the development of training workshops, seminars, etc.; participates in and assists in making presentations on assigned topics/activities.
    Participate in field missions, including provision of substantive and administrative support, data collection, etc.
    Provide support to activities related to budget funding (programme/project preparation and submissions, progress reports, financial statements, etc.) and preparation of related documents/reports (pledging, work programme, programme budget, etc.).
    Contribute to the collection and analysis of data and identification of trends or patterns and provide draft insights through graphs, charts, tables and reports using data visualization methods for data-driven planning, decision-making, presentation and reporting.
    Document requirements and background information used for data analysis.

    Education

    Advanced university degree (master’s degree or equivalent) in education, training, law, criminology, finance, social sciences, sciences or other related field is required.
    A first-level university degree in similar fields in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

    Work Experience

    No experience needed with an advanced university degree.
    A minimum of two years of progressively responsible professional experience in law enforcement is required.
    Experience in regional law enforcement capacity building and technical assistance programme development and coordination is required.
    Working experience in strengthening gender equality and women empowerment in law enforcement in developing countries is required.
    Working experience in developing countries is desirable. Working experience in coordinating with law enforcement regional cooperation mechanisms and entities is desirable
    Experience in data analytics or related area is desirable.

    Apply via :

    careers.un.org

  • Consultancy: Call for Refugee Led Organizations to Partner with the DREEM Project 


            

            
            Consultancy: Business Development Service (BDS) Provider for the DREEM Innovation Fund 


            

            
            Consultant, Complementary Pathways

    Consultancy: Call for Refugee Led Organizations to Partner with the DREEM Project Consultancy: Business Development Service (BDS) Provider for the DREEM Innovation Fund Consultant, Complementary Pathways

    Main Tasks and Responsibilities of RLOs

    Share information and updates about the Mastercard Foundation Scholars Program to refugee and host communities, especially targeting marginalised groups like young women, single mothers, and people with disabilities. This will include coordinated announcements, events, and workshops.
    Collaborate with other RLOs and partners to co-create and operate a lasting RLO-led outreach model that promotes and shares information about higher education opportunities, and ensures long-term access to education.
    Recruit and train peer educators to provide higher education and scholarship application support, prepare candidates for interviews, and offer personalised support to students interested in pursuing opportunities offered through the Mastercard Foundation Scholars Program.  
    Collect, consolidate, and represent  the experiences and knowledge of different settlements to help shape the outreach model and its strategy.
    Expand and maintain a network of RLOs across Kenya to encourage collaboration, knowledge sharing, and resource exchange.
    Participate in mentorship and technical support sessions provided by the DREEM project to strengthen organisational capacity (such as sessions on digital skills, financial management, monitoring & evaluation (M&E), and train-the-trainer (TOT) programs etc).
    Contribute to reviewing the monitoring and evaluation plan and help refine project activities based on feedback and progress reports.

    Selected RLOs will receive comprehensive support, including:

    Capacity Strengthening and Mentorship: Selected RLOs will have access to training and receive mentorship to enhance their capabilities in improving access to higher education for RDP and host communities. This support will cover areas such as monitoring and evaluation, program and fund development, financial management, accounting, and general NGO management skills. These will assist RLOs to access opportunities and resources, forge strategic partnerships, and collaborate on advocacy and outreach.
    Networking and Resource Exchange: RLOs will benefit from opportunities to grow their internal and external networks. This includes participating in peer-to-peer knowledge exchange, matching opportunities with organisational needs, and accessing technical assistance from diverse experts. 
    Monitoring, Evaluation, Learning, and Reporting: WUSC will work with RLOs to develop and implement data collection tools for tracking Key Performance Indicators (KPIs) on a monthly and quarterly basis. Mentorship will be provided to assist RLOs in conducting periodic activity monitoring and assessing project progress and results.
    Financial Support: Selected RLOs will receive funding to support their participation in the project and cover associated costs.

    Selection Criteria of the Refugee Led Organizations:

    Each RLO that makes up the RLO pair/team is expected to:
    Be a refugee-led, legally registered entity actively operating in  Kakuma, Dadaab, or Nairobi for the last three years; 
    Can dedicate between 2-3 days per week to the project for the duration of the 8 month implementing period
    Have a demonstrated understanding of or demonstrated interest in improving access to higher education opportunities and disseminating information about educational opportunities to refugee and host communities; 
    Present a clear and detailed profile of the organisation’s operations, human resources, and thematic areas of operation;
    Demonstrate commitment to learning and flexibility in programming and operations to commit to change genuinely. WUSC seeks partners that are willing to accommodate change, adapt practices and approaches, engage in ongoing dialogue and evolution in the partnership based on context, time limits, and review/renewal processes, and are willing to have discussions around any deeply entrenched structural inequalities, racism, and power imbalances, if and when they may arise;
    Demonstrate evidence that they have managed and implemented donor-funded projects for at least three years of USD 3,000 and above;
    Show commitment to and understanding of how to take a do no harm approach to promote safety, security, and inclusivity;
    Have sound anti-discrimination principles and codes of conduct, or a commitment to developing/adopting them.
    Have a proven ability and commitment to collaborate with multiple stakeholders and peer organisations.
    Have experience in effectively sharing information in a clear, transparent, and comprehensive manner, including marketing and outreach efforts.
    Possess strong and trusting networks and relationships within the community and relevant sectors.
    Have experience in designing or implementing programs that address the needs of girls, women, or other marginalised populations.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Call Centre Nursing Executive (Contract) 


            

            
            Business Development Executives (Contract)

    Call Centre Nursing Executive (Contract) Business Development Executives (Contract)

    PURPOSE:

    To provide general customer service in respect to medical business customers.

    PRIMARY RESPONSIBILITIES:

    Receive and respond to Medical Emergency lines and ensure 24-hour coverage of the Call Centre.
    Handle phone calls and visitors, as well as resolve customers’ communication through electronic and physical channels.
    Issuance of both in and outpatient approvals for admissible requests for insured members.
    Communication to stakeholders on management of cases and financial liability through reports.
    Provide input for the customer service reports.
    Share daily/weekly and monthly reports as may be required from time to time.
    Participate in cost management initiatives/strategies that have been put in place by the business.
    Handle customer service issues and queries in a timely manner.
    Escalate Customer queries to the relevant job role if necessary.
    Maintain professional ambience within the office premises.
    Promote the organization’s customer service charter.

    Academic and Professional Requirements

    Education

    Diploma in Clinical Medicine/Nursing (KRCHN)    E
    Computer literate in MS Office and other office applications    E
    Customer Experience training will be an added advantage.

    Experience Required:

    3 years Relevant experience in busy health environment 
    1 year Experience in a medical call centre management unit 

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Consultancy on Infographics Development 


            

            
            Consultancy on Development of Report Design Works

    Consultancy on Infographics Development Consultancy on Development of Report Design Works

    Project Background:

    NTA in partnership with Oxfam in Kenya is implementing a project dubbed “Democracy, Climate Justice and Public Education for all”. The overall impact objective of the project is to ensure “Women, young people, and communities of Kenya live in a more equal, just, peaceful and sustainable country that leaves no one behind and provides a resilient, sustainable future through just economies, gender and climate justice.” The project seeks to strengthen democracy and fiscal justice, including increased oversight and public spending on social services such as education, health, and water and sanitation through coordinated evidence-based advocacy by civil society, women, and young people.

    Consultancy Objective:

    The primary objective of this consultancy is to conduct an online engagement on pro-poor revenue raising measures and government spending through the development of IEC materials The specific objective of the consultancy is to develop infographics and cartoons for use in increasing public awareness on revenue raising and spending measures by the government. The cartoons and infographics to be designed should be of high quality, visually appealing, readable, simplify information, easy to understand, relatable, and clearly communicate the intended message. To meet this objective, the designer will work closely with our team to ensure that the infographics align with our branding guidelines and meet the needs of our target audience. NTA is dedicated to enhancing the effectiveness and impact of our initiatives through comprehensive and well-structured reporting. Infographics are therefore essential tools for communicating project outcomes, research findings, and strategic insights to stakeholders, including funders, partners, and the general public. In order to ensure that our social media infographic materials are of the highest quality, we seek the services of a professional cartoon developer to design and conduct infographics social media postings.

    Scope of Work:
    The consultant will be responsible for the following tasks:

    Design and layout, develop a consistent and professional design for the cartoons and infographics.
    The output should effectively communicate the message to the intended users in a manner that is easy to understand and interpret.
    Create visually appealing cartoons that enhance citizen-friendly readability and better enhance civic engagement and advocacy by users.
    Incorporate graphics, charts, and infographics to effectively present data and information.
    Work with the NTA team to incorporate feedback and make necessary revisions to the designs.

    Deliverables:

    The consultant is expected to deliver completed design works incorporating graphics, charts, and infographics for the cartoons, and submit all the artwork. The infographics will be upload on the NTA’s website and digital platforms.

    Remuneration/Consultancy Fees:

    The consultancy fees will be agreed upon based on the best value for money. The fees will be inclusive of all applicable taxes and statutory deductions.
    Bid Requirements: Interested consultants should submit an Expression of Interest that includes;

    Suitability Statement: Commitment to availability for the entire duration of the assignment and unique skills to support your deliverability.
    Financial Proposal: A financial statement itemizing your rates for the entire assignment.
    Portfolio: Samples of previous work relevant to report designing
    Updated Curriculum Vitae: Qualifications and experience of the consultant(s).
    References: Contacts of three organizations that have recently contracted the consultant(s) for similar tasks.

    go to method of application »

    The consultant (s) is expected to submit their bid by Friday 8th October, 2024 at 4:00 pm to jobs@nta.or.ke

    Apply via :

    jobs@nta.or.ke

  • Customer Service & Contact Centre Department 


            

            
            Legal Affairs Department 


            

            
            Strategy, Compliance and Statistics Department 


            

            
            HR & Administration Department (Hospitality & Catering Section) – 2 Posts 


            

            
            Finance Department – 10 Posts 


            

            
            Marketing and Communications Department 


            

            
            Innovations and Solutions Development – 2 Posts

    Customer Service & Contact Centre Department Legal Affairs Department Strategy, Compliance and Statistics Department HR & Administration Department (Hospitality & Catering Section) – 2 Posts Finance Department – 10 Posts Marketing and Communications Department Innovations and Solutions Development – 2 Posts

    Duties & Responsibilities

    Act as a single point of contact for phone calls and emails from users. The assistant listens, logs and responds to customer enquiries, requests and complaints.
    Recognizing, documenting, and informing the supervisor regarding the trends in external customer calls.
    Anticipating potential needs or problems of customers.
    Following through on commitments made to customers.
    Making recommendations of alternate solutions if customer expectations cannot be met and following relevant escalation contact protocols.
    Maintaining confidentiality of information.
    Achieving first contact resolution (FCR);
    Handling customer complaints or issues satisfactorily.
    Recording details of comments, inquiries, complaints, and actions taken.
    Prioritize received issues in order to identify and escalate situations requiring urgent attention first.
    Providing accurate information about organizations, services and related agencies.
    Create and maintain a positive, supportive, customer-oriented environment for all clients.
    Recording details of comments, inquiries, complaints, and actions taken.
    Undertake such other duties as may be reasonably required and which are consistent with the level of responsibility of this job role.

    Academic/Professional Requirements

    Should be a Kenyan Citizen aged between 20 and 35 years.
    Should be available full time for the duration of the program (3months);
    Should be a continuing student in any field from an accredited Institution and have the relevant transcripts/result slips/letter from the training institution.
    Be Computer Literate and have strong communication skills.
    Willingness to work in shifts, weekends/holidays and long hours.
    Customer focused.
    Ability to multitask with high stress tolerance level.
    Problem analysis and problem-solving skills.
    Planning and organizing skills.
    Team oriented.
     

    go to method of application »

    Interested and eligible candidates should submit their applications through the link below: https://forms.office.com/r/kVZZaGV9zLPlease Note:KenTrade is an Equal Opportunity Employer and values diversity therefore women
    and persons with disability (PWD) are strongly encouraged to apply.
     

    Apply via :

    forms.office.com

  • Team Assistant (6 Months)

    Team Assistant (6 Months)

    Responsibilities

    COMMISSARY

    Receive and review applications for access to the UN Commissary and ensure they are in line with rules and regulations governing the access.
    Process new and renewal applications, forward for approval.
    Receive and inspect all incoming containers when required.
    Follow a checklist to ensure goods received comply with the host country agreement list of approved categories of goods and ensure that no tampering has taken place.
    Process access to the Commissary for the UN Gigiri conference delegates as required.

    FUEL STATION

    Receive and review applications for fuel Radio Frequency Identification (RFID) tags and ensure that they are in line with rules and regulations governing issuance of such cards for the UN fuel station. Process the paperwork, and fuel applications using the Fuel Integrated Management System. File documents.
    Handle customer queries and complaints in a timely manner by email, letter, telephone. Escalate problems, sensitive issues or concerns to the supervisor.
    Receive and inspect fuel deliveries with the assistance of the Fuel Station Manager.
    Check container seals and dip readings and sign off on the delivery note. Forward the delivery documents to the COU finance assistant for processing. Report on queries or where you suspect fuel contamination to supervisor.

    UN EVENTS AND WELLNESS CENTER (UNEWC)

    Answer customer queries and/or forward the query to the appropriate UNEWC staff to handle more complex client requests.

    COU ADMINISTRATION

    Maintain and efficient filing system for COU activities and ensure documents are filed on a daily basis.
    Respond to client inquiries by email and phone.
    Provide information to clients when approached on how to participate or apply for COU services.
    Handle incoming and outgoing mail, distribution of documents. • Order consumables for COU – e.g., office supplies.
    Maintain the unit’s leave records.
    Perform weekly restaurant check list.
    Book COU official visitors.
    Assists with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making.
    Assists with visualizations and updating information material such as web pages or brochures.
    Perform other duties as assigned by the supervisor including but not limited to covering for colleagues in the Unit during their absences.

    Education

    Completion of High school diploma or equivalent is required. Supplementary qualifications in front office operations is desirable.

    Work Experience

    A minimum of three (3) years progressively working experience in customer service and front desk operations is required.
    The minimum years of relevant experience is reduced by two (2) years for candidates who possess a first-level University degree.
    Experience in customer support using Enterprise Resource Planning (ERP) systems is required.
    Experience working with vendors and clients in cooperate, local NGO or International organization is desirable.
    One (1) year or more of experience in data analytics or related area is desirable.

    Apply via :

    careers.un.org

  • Humanitarian Business Development Manager – East & Horn of Africa

    Humanitarian Business Development Manager – East & Horn of Africa

    Areas of responsibility:

    Lead on developing and growing a humanitarian programme that is adaptive and can respond to humanitarian crisis as and when necessary, including programme design, fundraising and capacity strengthening
    Oversee implementation of durable solutions efforts of country offices in the region, including Education, Livelihoods, Peace and Complementary Pathways programmes, with specific guidance and capacity building to country offices on Complementary Pathways
    Support donor and partner engagement efforts of country operations and in the region, though active networking, advocacy and effective communication of humanitarian needs and FCA response capacity.
    Monitor humanitarian needs and occurring emergencies in the region
    Support countries and head office in making quick assessment on the sudden onset of disasters and recommendations for potential emergency response in a timely fashion, including proposal development for urgent humanitarian situations
    Provide leadership in assuring that FCA humanitarian programme in East and Horn of Africa region is closely coordinated with the humanitarian community and coordination structures at regional and national level, incorporating assessments and best practices to inform the quality of FCA work
    Mentor local staffs in the targeted countries to take up similar roles in future
    Provide technical inputs into country strategies, annual plans, assessments, proposals and reports, and Emergency Preparedness and Response plans, and coordinate capacity development and cross-country learning and harmonized programming where applicable 
    Lead on ensuring application of humanitarian standards, government and internal policies, and child safeguarding to programme design
    Lead on humanitarian grants acquisition and management

    Competence and Personal Requirements:

    Master’s Degree in Humanitarian Assistance, Development Studies, International studies or related field
    Minimum 10 years’ experience in working in humanitarian and development program related operations and activities in the region of East Africa, specifically Uganda, Kenya, South Sudan, Somalia and Ethiopia
    Demonstrated experience with key donors and stakeholders, including Finnish MFA, UNHCR, BRPM, ECHO, EU, Enabel, LEGO, MCF, Women’s Bank, Danida, NORAD, and government stakeholders such as DRS, RRS and OPM
    Knowledge of and proven experience working in Education in Emergencies, Livelihoods, and Complementary Pathways programming
    Proven ability to build and foster relations, fundraise and grow a programme and general business development experience
    Experience with the Finnish Education system and FCA Programming is an added value 
    Proven experience and capacity programme management (PMER), including financial management and keeping oversight of multiple projects and locations and complementarities between these
    People management skills and understanding of HR issues in a large operation
    Strong understanding of humanitarian approaches and standards, and working with refugees, IDPs and host communities
    Good understanding of, and ability to strengthen the quality of, MEAL, communications and advocacy procedures
    Strong external relations skills and experience in cooperating with local organizations, donors, partners and authorities, and international actors and UN agencies
    Strong strategic and context analysis skills, from the humanitarian, nexus and development space
    Proven team orientation skills and ability to work effectively in a team environment with both technical and non-technical staff
    Excellent inter-personal and inter-cultural skills
    Ability and willingness to travel in the region including hard to reach areas

    Apply via :

    fca.rekrytointi.com