Jobs Kenya

Job type: Job Type Contract

  • Pension Administrator Assistant Manager – Fund Administration Compliance Intern Customer Service Officer Quality Assurance Officer

    Pension Administrator Assistant Manager – Fund Administration Compliance Intern Customer Service Officer Quality Assurance Officer

    Job Ref. No: JLIL 268

    Role Purpose

    The role holder is responsible for conserving existing business and providing superior services to retirement benefits business clients. This role ensures full compliance with procedures and guidelines as outlined in the operations manuals, while delivering exceptional customer service and maintaining accurate record-keeping.

    Main Responsibilities

    Operational

    Business Growth. Conserving existing business and offering alternative products to existing clients e.g., annuity, cross sell and following up/providing leads for new business.
    Manage the administration of retirement benefits plans for corporate clients.
    Ensure accurate record-keeping of participant data, contributions, and benefit calculations.
    Maintain up-to-date participant records and handle all necessary documentation.
    Provide exceptional customer service to retirement benefits business clients.
    Address inquiries and resolve issues related to retirement plans promptly.
    Identify opportunities for process improvements to enhance operational efficiency.
    Streamline administrative processes to minimize errors and maximize productivity.
    Work with internal teams to implement system enhancements and automation.
    Statistical Analysis & Returns. Preparing summary/ statistical reports of the Retirement Benefits schemes. Also preparing returns in respect of the Retirement Benefits schemes as assigned for submission within the timelines provided. Monitor key performance indicators and implement measures to achieve targets.
    Maintain accurate and up-to-date records of retirement plans and participant information.
    Generate reports and provide timely and accurate information to clients.
    Collaborate with internal stakeholders to meet reporting obligations.

    Corporate Governance

    Adhere to regulatory requirements and internal policies, ensuring compliance in all aspects of insurance servicing.
    Implement and uphold robust data protection and privacy practices, safeguarding customer information and ensuring confidentiality.
    Participate in audits and internal control assessments, addressing any identified gaps or issues promptly.
    Compliance. Stay updated with insurance regulations and underwriting best practices to ensure compliance with industry standards.
    Adherence to the laws and regulations of Kenya, the policies and regulations within the insurance industry and all internal company policies and procedures.
    Ensuring compliance with applicable statutory and regulatory requirements and establishing mitigation measures against emerging business risks.

    Culture

    Fostering a corporate culture that promotes ethical practices and good corporate citizenship while maintaining a conducive work environment.
    Collaborate with cross-functional teams to develop initiatives that promote a positive and inclusive company culture.
    Individualized Development Planning: Create personalized development plans that align with your career aspirations and the organization’s objectives

    Key Competencies

    Attention to detail and accuracy in retirement plan administration.
    Strong customer service and relationship management skills.
    Knowledge of retirement benefits regulations and compliance requirements.
    Analytical and problem-solving abilities to resolve complex issues.
    Excellent organizational and time management skills.
    Strong communication and interpersonal skills.

    Academic Background & Relevant Qualifications

    Bachelor’s degree in Insurance, Finance, Business or any other related course
    Diploma in Insurance.
    TDPK, LOMA/CII/IIK Qualification will be an added advantage.
    Minimum 1-2 years’ experience in a similar role
     

    go to method of application »

    If you are qualified and seeking an exciting new challenge, please apply via Recruitment@jubileekenya.com quoting the Job Reference Number and Position

    Apply via :

    Recruitment@jubileekenya.com

  • Consultancy for Assessment of MESPT Financial Inclusion to Small and Medium Enterprises (SMEs)

    Consultancy for Assessment of MESPT Financial Inclusion to Small and Medium Enterprises (SMEs)

    The objective of this consultancy is to assess the effect MESPT debt has had in influencing key social and economic results at SME and small holder farmer levels as per the agreed results in the contracting document (Offer letter). The contracting documents will be shared to the successful bidder.

    SPECIFIC OBJECTIVES

    The specific objectives of the consultancy are to:

    Validation of the nature of business of the identified SMEs.
    Validation of approved and disbursed loan amounts to identified SMEs.
    Review of the contracting document (offer Letter) to validated agreed results for each identified SME.
    Establish the baseline position of each result for identified SME and the achievement level to date.
    Establish any challenges or barriers that could have inhibited achievement of the results and proposed mitigation to address the challenges and the barriers.
    Establish what the SMEs have done to manage the barriers and the challenges.
    Establish the level of debt utilization from MESPT and its contribution to the current enterprise position.
    Establish any gaps that were unforeseen and require further support either by way of technical support or financial debt with justification.
    Establish whether the financing from MESPT was aligned to any of the four thematic focus and how has it contributed to harnessing the thematic focus areas.
    Establish any additionality of financing from other sources influenced by MESPT partnership with SME.
    Make recommendations on future engagements and partnership between MESPT and SMEs.
    Clearly establish and document lessons learnt from MESPT partnership and have a case study.

    SCOPE OF WORKS

    Working closely with MESPT Credit and the Business Development Manager, the consultant will be required to engage the management and technical teams of SMEs and the farmer co-operative and sample some of their partnering farmers for comprehensive feedback. The consultant shall be expected to undertake the following:
    Hold inception meeting with MESPT Credit and Business Development Manager and his team for fine tuning the expectations and work plan and sign non-disclosure agreement.
    Desk review of MESPT contracting document-offer letter and loan agreements for the identified clients and draw key expected results. This shall be done within the MESPT offices, and no copies shall be taken in compliance to MESPT data protection policy.
    Develop and administer assessment templates upon approval by MESPT M&E Manager.
    Undertake both online and onsite interviews with the business owners and farmers (where necessary)
    Prepare consolidated report with specific chapters per client covering approach and methodology; findings (successes, challenges), mitigation; and recommendations.
    Present the report to MESPT Management and the Board

    KEY DELIVERABLES

    Milestone 1:

    Inception report highlighting harmonized understanding of the assignment in respect to objectives and expected output, agreed work plan with MESPT, schedule of engagements with SMEs, logistical support, list of documents for desk review (from both MESPT), introductory letters, and commencement timelines for the field engagements and the officer incharge.

    Milestone 2:

    Desk review of MESPT contracting document for the loans with SMEs.
    Development of assessment tools for approval by MESPT M&E Manager.
    List of documentation required from the SMEs
    Report on desk review and assessment tools

    Milestone 3

    Kickoff of the assessment through administering assessment tool.
    Hold online and physical meetings with SMEs and Farmer co-ops.
    Draft 1 report on the assessment presented to MESPT Management.
    Presentation of final consolidated report to MESPT Management including case study.

    ASSIGNMENT TIMELINES

    The assignment will commence immediately after signing the contract with MESPT and will be for a period of 20 working days covering 7 Small and Medium Enterprises and 1 Farmer Co-operative Society Ltd in 6 Counties.

    CONSULTANT REQUIREMENTS

    Master’s degree in relevant field- (Agricultural Economics, Business Management, Finance, Economics, Accounting, Statistics, Mathematics, Sustainable Business).
    In-depth knowledge and experience in Agri-enterprise development, Agri value chain finance, Climate/Green finance, Development finance, financial inclusion, Enterprise development and/or Agricultural Value Chain Development.
    Demonstrable experience in undertaking surveys and assessments within the agricultural sector including developing tools for data collection.
    Have a at least 5 years’ experience in enterprise development and implementing sustainable finance in Kenya.

    Apply via :

    procurement@mespt.org

  • Supply Chain Graduate Intern QA Graduate Intern

    Supply Chain Graduate Intern QA Graduate Intern

    Are you looking to work for the world’s leading food and beverages company? Then Nestlé Needs YOUth

    Nestlé is looking for potential young talent to join our East and South African Region team. Covering 23 countries from Eritrea to South Africa, Mauritius to Zimbabwe the Graduate programme is a great way for young graduates to kickstart their career.  

    Supply Chain Graduate Candidates need the following:

    Degree/Hons in Supply Chain or Logistic Management
    Must attain a minimum of 65% as an Academic result
    A good and strong communicator (Fluent in English)
    Strong reasoning ability
    Good numeracy skills and good analytical skills
    Team player (Cross Functional)
    Prepared to relocate
    Self-starter and Service Oriented
    Be prepared to work Flexible working hours
    Highly tenacious, Self-disciplined, Results-focused
    Good Presentation Skills, Strategic and Proactive
    Empathetic, needs to be able to understand the goals, drivers and needs of others

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Humanitarian Business Development Manager – East & Horn of Africa

    Humanitarian Business Development Manager – East & Horn of Africa

    Areas of responsibility:

    Lead on developing and growing a humanitarian programme that is adaptive and can respond to humanitarian crisis as and when necessary, including programme design, fundraising and capacity strengthening
    Oversee implementation of durable solutions efforts of country offices in the region, including Education, Livelihoods, Peace and Complementary Pathways programmes, with specific guidance and capacity building to country offices on Complementary Pathways
    Support donor and partner engagement efforts of country operations and in the region, though active networking, advocacy and effective communication of humanitarian needs and FCA response capacity.
    Monitor humanitarian needs and occurring emergencies in the region
    Support countries and head office in making quick assessment on the sudden onset of disasters and recommendations for potential emergency response in a timely fashion, including proposal development for urgent humanitarian situations
    Provide leadership in assuring that FCA humanitarian programme in East and Horn of Africa region is closely coordinated with the humanitarian community and coordination structures at regional and national level, incorporating assessments and best practices to inform the quality of FCA work
    Mentor local staffs in the targeted countries to take up similar roles in future
    Provide technical inputs into country strategies, annual plans, assessments, proposals and reports, and Emergency Preparedness and Response plans, and coordinate capacity development and cross-country learning and harmonized programming where applicable 
    Lead on ensuring application of humanitarian standards, government and internal policies, and child safeguarding to programme design
    Lead on humanitarian grants acquisition and management

    Competence and Personal Requirements:

    Master’s Degree in Humanitarian Assistance, Development Studies, International studies or related field
    Minimum 10 years’ experience in working in humanitarian and development program related operations and activities in the region of East Africa, specifically Uganda, Kenya, South Sudan, Somalia and Ethiopia
    Demonstrated experience with key donors and stakeholders, including Finnish MFA, UNHCR, BRPM, ECHO, EU, Enabel, LEGO, MCF, Women’s Bank, Danida, NORAD, and government stakeholders such as DRS, RRS and OPM
    Knowledge of and proven experience working in Education in Emergencies, Livelihoods, and Complementary Pathways programming
    Proven ability to build and foster relations, fundraise and grow a programme and general business development experience
    Experience with the Finnish Education system and FCA Programming is an added value 
    Proven experience and capacity programme management (PMER), including financial management and keeping oversight of multiple projects and locations and complementarities between these
    People management skills and understanding of HR issues in a large operation
    Strong understanding of humanitarian approaches and standards, and working with refugees, IDPs and host communities
    Good understanding of, and ability to strengthen the quality of, MEAL, communications and advocacy procedures
    Strong external relations skills and experience in cooperating with local organizations, donors, partners and authorities, and international actors and UN agencies
    Strong strategic and context analysis skills, from the humanitarian, nexus and development space
    Proven team orientation skills and ability to work effectively in a team environment with both technical and non-technical staff
    Excellent inter-personal and inter-cultural skills
    Ability and willingness to travel in the region including hard to reach areas

    Apply via :

    fca.rekrytointi.com

  • Team Assistant (6 Months)

    Team Assistant (6 Months)

    Responsibilities

    COMMISSARY

    Receive and review applications for access to the UN Commissary and ensure they are in line with rules and regulations governing the access.
    Process new and renewal applications, forward for approval.
    Receive and inspect all incoming containers when required.
    Follow a checklist to ensure goods received comply with the host country agreement list of approved categories of goods and ensure that no tampering has taken place.
    Process access to the Commissary for the UN Gigiri conference delegates as required.

    FUEL STATION

    Receive and review applications for fuel Radio Frequency Identification (RFID) tags and ensure that they are in line with rules and regulations governing issuance of such cards for the UN fuel station. Process the paperwork, and fuel applications using the Fuel Integrated Management System. File documents.
    Handle customer queries and complaints in a timely manner by email, letter, telephone. Escalate problems, sensitive issues or concerns to the supervisor.
    Receive and inspect fuel deliveries with the assistance of the Fuel Station Manager.
    Check container seals and dip readings and sign off on the delivery note. Forward the delivery documents to the COU finance assistant for processing. Report on queries or where you suspect fuel contamination to supervisor.

    UN EVENTS AND WELLNESS CENTER (UNEWC)

    Answer customer queries and/or forward the query to the appropriate UNEWC staff to handle more complex client requests.

    COU ADMINISTRATION

    Maintain and efficient filing system for COU activities and ensure documents are filed on a daily basis.
    Respond to client inquiries by email and phone.
    Provide information to clients when approached on how to participate or apply for COU services.
    Handle incoming and outgoing mail, distribution of documents. • Order consumables for COU – e.g., office supplies.
    Maintain the unit’s leave records.
    Perform weekly restaurant check list.
    Book COU official visitors.
    Assists with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making.
    Assists with visualizations and updating information material such as web pages or brochures.
    Perform other duties as assigned by the supervisor including but not limited to covering for colleagues in the Unit during their absences.

    Education

    Completion of High school diploma or equivalent is required. Supplementary qualifications in front office operations is desirable.

    Work Experience

    A minimum of three (3) years progressively working experience in customer service and front desk operations is required.
    The minimum years of relevant experience is reduced by two (2) years for candidates who possess a first-level University degree.
    Experience in customer support using Enterprise Resource Planning (ERP) systems is required.
    Experience working with vendors and clients in cooperate, local NGO or International organization is desirable.
    One (1) year or more of experience in data analytics or related area is desirable.

    Apply via :

    careers.un.org

  • Consultancy on Infographics Development Consultancy on Development of Report Design Works

    Consultancy on Infographics Development Consultancy on Development of Report Design Works

    Project Background:

    NTA in partnership with Oxfam in Kenya is implementing a project dubbed “Democracy, Climate Justice and Public Education for all”. The overall impact objective of the project is to ensure “Women, young people, and communities of Kenya live in a more equal, just, peaceful and sustainable country that leaves no one behind and provides a resilient, sustainable future through just economies, gender and climate justice.” The project seeks to strengthen democracy and fiscal justice, including increased oversight and public spending on social services such as education, health, and water and sanitation through coordinated evidence-based advocacy by civil society, women, and young people.

    Consultancy Objective:

    The primary objective of this consultancy is to conduct an online engagement on pro-poor revenue raising measures and government spending through the development of IEC materials The specific objective of the consultancy is to develop infographics and cartoons for use in increasing public awareness on revenue raising and spending measures by the government. The cartoons and infographics to be designed should be of high quality, visually appealing, readable, simplify information, easy to understand, relatable, and clearly communicate the intended message. To meet this objective, the designer will work closely with our team to ensure that the infographics align with our branding guidelines and meet the needs of our target audience. NTA is dedicated to enhancing the effectiveness and impact of our initiatives through comprehensive and well-structured reporting. Infographics are therefore essential tools for communicating project outcomes, research findings, and strategic insights to stakeholders, including funders, partners, and the general public. In order to ensure that our social media infographic materials are of the highest quality, we seek the services of a professional cartoon developer to design and conduct infographics social media postings.

    Scope of Work:
    The consultant will be responsible for the following tasks:

    Design and layout, develop a consistent and professional design for the cartoons and infographics.
    The output should effectively communicate the message to the intended users in a manner that is easy to understand and interpret.
    Create visually appealing cartoons that enhance citizen-friendly readability and better enhance civic engagement and advocacy by users.
    Incorporate graphics, charts, and infographics to effectively present data and information.
    Work with the NTA team to incorporate feedback and make necessary revisions to the designs.

    Deliverables:

    The consultant is expected to deliver completed design works incorporating graphics, charts, and infographics for the cartoons, and submit all the artwork. The infographics will be upload on the NTA’s website and digital platforms.

    Remuneration/Consultancy Fees:

    The consultancy fees will be agreed upon based on the best value for money. The fees will be inclusive of all applicable taxes and statutory deductions.
    Bid Requirements: Interested consultants should submit an Expression of Interest that includes;

    Suitability Statement: Commitment to availability for the entire duration of the assignment and unique skills to support your deliverability.
    Financial Proposal: A financial statement itemizing your rates for the entire assignment.
    Portfolio: Samples of previous work relevant to report designing
    Updated Curriculum Vitae: Qualifications and experience of the consultant(s).
    References: Contacts of three organizations that have recently contracted the consultant(s) for similar tasks.

    go to method of application »

    The consultant (s) is expected to submit their bid by Friday 8th October, 2024 at 4:00 pm to jobs@nta.or.ke

    Apply via :

    jobs@nta.or.ke