Job type: Job Type Contract

  • Relationship Officer, Credit-1 

Relationship Officer Community

    Relationship Officer, Credit-1 Relationship Officer Community

    Job Description

    A Temporary employee in the Rest of Africa business.
    Provides a service as a temporary employee covering many fields.

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    Use the link(s) below to apply on company website.  

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  • Emerging Consumer Markets – Regional Sales Executive Contract ( 2 Positions)

    Emerging Consumer Markets – Regional Sales Executive Contract ( 2 Positions)

    Reporting to the Corporate Sales Executive – FA channels, the role holder will be responsible for developing assigned channel branches, growing regional presence & production, diversifying product portfolio, providing sales related support to the assigned Region and procuring direct business with an aim of growing the revenue and number of customers within the emerging consumer segment.
    Key responsibilities

    Sourcing of business opportunities for EMC business
    Manage relationships with clients, intermediaries and partners
    Participate in conducting market intelligence and initiate proactive and reactive business growth and retention initiatives 
    Assist to gather marketing intelligence and statistics to facilitate development of strategies to give the company a competitive advantage in Micro insurance space 
    Participate in product development lifecycle
    Follow up on incentives for the channels to ensure they are correctly processed and paid on time
    Adhere to sales tools uptake and usage for channel growth, reporting and management
    Diversify emerging consumers’ product portfolio to meet risk protection & investment needs of target consumer segments.
    Create and manage and retain winning partnerships with key product delivery stakeholders
    Manages relationships with the channel clients and intermediaries 
    Manage sales costs to ensure profitability
    Ensure the credit policy for the company is adhered to
    Ensure retention of clients, intermediaries and partners as per segment targets
    Perform any other duties as may be assigned from time to time.

    Key Performance Measures

    Drive increase in number of customers 
    Drive increase in number of EMC Fas producing from the region
    Drive increase in number of regional sales and growth
    Manage retention of clients in books for business sustainability
    Drive increase in EMC top-line sales in a profitable manner as per set targets

     Knowledge, experience and qualifications required

    Degree/Diploma in a business related field
    Professional qualification in Insurance (ACII, AIIK) an added advantage
    COP Compliant
    At least one year experience in the financial sector and an added advantage in the insurance industry and in  sales position

    Technical/ Functional competencies

    Knowledge of insurance regulatory requirements
    Knowledge of insurance products
    Sales and marketing management skills

    Apply via :

    britam.taleo.net

  • Strategic Development

    Strategic Development

    SCOPE OF WORK
    The platform will need a scaling and sustainability strategy, inclusive of a cost and a market analysis, that will eventually develop into a business model. This strategy will support the leadership team of the platform to make decisions in the short; medium and long term; particularly around the organizational structure of the platform, developing and maintaining partnerships and fundraising.
    DELIVERABLES

    Review the existing platform development road map and cost model for the platform
    Develop a model for analyzing different cost and income models for the platform
    Through market research and workshops with the core team, identify potential income-generating streams
    Through audience and market research, recommend income models suited for KujaLink’s unique needs
    Analyze the estimated revenue and costs of the most promising income models
    Work with the technical development team to design one or multiple pilot programs to test recommended income models.
    Define a pathway to financial sustainability with a timeline, milestones, relevant documentation to underpin applications
    Create a plan for ongoing reflection and review of the platform to scale
    Lead 2-3 brainstorming sessions with the team to identify the appropriate and realistic measures of success which can underpin the financial models

    CONSULTANCY PERIOD
    12 Months
    QUALIFICATIONS

    Degree, certificate, training or coursework in project management, information technology, business administration or related field
    10+ years experience in Technical Program Management or Product Management
    Demonstrated experience evaluating income models specific to internet platforms
    Significant experience in evaluating options through audience research
    Ability to define and understand the costs of high level features for internet platforms
    Strong understanding of customer experience and commitment to sustainability
    Solid experience defining and using data and KPIs, and in monitoring and evaluation with ability to make recommendations informed by data
    Strong ability to facilitate working meetings on online communications platforms
    Experience working remotely and coordinating activities across multiple time zones
    Comfortable with using a very wide range of digital platforms (email, Slack, Twitter, Whatsapp, Zoom, WordPress) and experience with a range of online community platforms (Facebook, Linkedin)
    Flexible and adaptable

    DESIRABLE

    Understanding of civil society organizations in the Global South
    Understanding of internet advertising models and/or membership models
    Proven experience in scaling internet platforms
    Strong capability to conduct market and competitive analysis so as to determine opportunities for growth
    Data analysis and trend-spotting

    All applications should be sent to consultancy@adesoafrica.org by April 17th, 2022 with Strategic Development Consultant on the subject line. The selection committee will review all applications as they arrive. All applicants must meet the minimum requirements described above, and those unable to meet these requirements will not be considered.Each application package should include the following:

    Apply via :

    consultancy@adesoafrica.org

  • Short Term Consultancy

    Short Term Consultancy

    Scope of Short-Term Consultancy Work
    The Remote Monitoring and Management of Medical Equipment (RMX3) Project has been implemented for nearly three years, and the government needs to consolidate all the information through a cost benefit analysis to assess the viability of investing in the national roll out of this system by evaluating the effectiveness and costs for national scale-up.
    A Cost Benefit Analysis Technical Working Group has been convened comprising the Ministry of Health, UNICEF, and Philips Foundation to complete this assessment. The consultant will support the working group to assess the total costs of the pilot (both direct and indirect, including set up costs); evaluate the effectiveness of the pilot, to identify key reasons for success & risks; and examine the feasibility of scaling up the pilot (including determining associated scale up costs), with a focus on affordability, capacity to roll out, stakeholder buy-in and National Budget
    The TWG has articulated the specific questions that need to be addressed to inform the final decision-makers deliberation’s, as Follows

    Assess the effectiveness of the Remote Monitoring (RM) Solution in improving the availability and functionality of medical
    equipment and articulate the success factors and risks of implementing the system
    Assess the costs of implementing the RM solution for medical equipment management and develop a profile of scale up costs
    Determine the financial viability or impact of scaling up the RM solution for medical equipment management across the country
    Determine an affordable cost for the Government of Kenya to consider adaptation and scale up of the RM solution

    Specific Tasks And Deliverables

    Refine the draft methodology developed by a former Economics Consultant to address the articulated questions, and to fit the country context in terms of system improvement objectives and monitoring framework to support data collection
    Report on refined/ finalized methodology
    Preliminary meeting to discuss context and methodological concerns Refine methodology and tool and have consensus meeting to guide data collection (remote) Primary data collection anticipated to take 3 weeks and will be done by government leads. Weekly meetings with consultant to review data collection required. Consultant will conduct secondary data collection (remote)

    To Complete The Deliverables, The Consultant Will

    Conduct a Cost Benefit Analysis to evaluate the value of the RMS for medical equipment management system to the overall health system
    Conduct a Budget Impact Analysis to predict and understand the potential financial impact of introducing the system at the proposed cost
    Determine the financial viability of scaling up the medical equipment asset management tool in consultation with the planning and budgeting department facilitated by the MOH Economists
    Conduct a Cost Comparison of Similar Solutions across the country to determine an affordable cost for the Government of Kenya to consider adaptation and scale up of the solution.

    Work relationships

    The individual consultant will work under the overall guidance of the UNICEF Health Specialist (Innovations) based at the Kisumu Zonal Office with specialized technical oversight/support from the UNICEF Regional Office Heath Economist(Health).
    The consultancy will be for a period of 50 days
    The consultancy will employ a hybrid approach comprising remote and field-level work (further outlined in bullet 4 below and in the table on specific tasks and deliverables) to ensure the assignment is implemented as per the scope of work. This will require the consultant’s daily check ins with the UNICEF’s consultancy lead (the health specialist innovation), bi-weekly check ins with both the Health specialist Innovations and the UNICEF Regional Office Heath Economist , and participation in the virtual CBA TWG meetings.

    Method of work:
    The consultant will be required to refine the CBA tool, which will guide the data collection needs. This will be done remotely. Once the methodology and tool are agreed upon, primary data collection will be conducted by the government leads while the consultant will be required to conduct secondary data collection. There will be a two-week window for data collection anticipated, with one additional week for data completion. However, weekly calls will be organized to ensure any bottlenecks in data capture are addressed, and additional data needs required for the analysis are collected during the same data collection
    Essential

    Desired Competencies, technical background, and experience
    Advanced university degree in Health Economics, Health Policy, Economics, Financing, or a related field.
    A minimum of 5 years in relevant field including cost benefit and cost effectiveness analysis.
    Experience with designing and implementing financial and economics modelling in developing countries.
    Experience and or knowledge in economic evaluation of public health interventions, including for health innovations
    Experience pricing health interventions
    Strong communications, analytical, writing, and interpersonal skills to coherently present results.
    Experience collecting economic data (in any setting) and/or working with costing tools.
    Experience working with large analytic datasets and prior experience with data management.
    Demonstrated experience with data analysis, including techniques necessary for data derived from surveys using complex sampling.
    Demonstrated comfort and fluency in quantitative analysis, and proficient with statistical analysis and data presentation software programs
    Professional proficiency in written and spoken English (required).
    Self-driven and able to work independently with minimal supervision

    Desired Profile

    Experience working with the Government of Kenya and counties
    Good analytical, negotiating, communication and advocacy skills.
    Experience with research, policy or implementation of maternal and child health service delivery
    Demonstrated ability to work in a team collaboration, multi-cultural environment and establish harmonious & effective working
    relationships both within and outside the organization.
    Ability to quickly build rapport with individuals and groups; maintain an effective network of individuals across organizational

    Apply via :

    jobs.unicef.org

  • Security Manager (Advisor I) 

Program Manager 

SPO – Disability Inclusion 

Water Technical Advisor – STAWI 

Agriculture Technical Advisor – STAWI 

Head of Programming I

    Security Manager (Advisor I) Program Manager SPO – Disability Inclusion Water Technical Advisor – STAWI Agriculture Technical Advisor – STAWI Head of Programming I

    Job Summary
    Reporting to the Country Representative, Kenya/Somalia, the Security Manager, Kenya & Somalia ensures oversight and provides leadership on security-related matters for the CRS Kenya & Somalia country program. Given the security climate in Kenya and Somalia, the Security Manager will have significant and specific responsibilities for security and staff safety in Nairobi and Mogadishu, and other regions of Kenya and Somalia where CRS operates. 
    Key Roles and Responsibilities

    Serve as security focal point for security issues in Kenya and Somalia.
    Ensure all new staff are accurately briefed on both security procedures and the current security climate in Kenya and Somalia by performing in-country security briefings or identifying appropriate staff to perform briefings.
    Provide all staff with regular security briefings and updates and ensure that all staff follow security procedures.
    Recruit and train a team of security focal points in different locations across the country program (Kenya and Somalia).
    Perform trend analysis, determine validity of information and reliability of sources, and assist in the development of risk assessments with a special focus on office security protocols.
    Conduct research on specific risk factors and develop reports with analysis of different security incidents.
    Coordinate security information requirements, collection, collation and dissemination of security threat information with the Regional Safety and Security Risk Advisors.
    Develop security advisories, briefings and presentations, and coordinates information dissemination.
    Maintain effective and close communication channels with security authorities and other interlocutors in Kenya and Somalia.
    Develop and monitor the implementation of security contingency plans.
    Assess prevailing local security conditions identifying security trends and advising the CRS Country Representative and other CRS staff on security issues.
    Assess the level of security risk for specific areas of operations.
    Monitor, conduct or coordinate security operations in Kenya and Somalia.
    Maintain continuing lines of communication and collaborate closely with security focal points and other Nairobi and Mogadishu-based security service providers.
    Maintain security by conducting physical security inspections of office and residential facilities as appropriate.
    Monitor, evaluate, and implement office physical security measures and conduct security surveys of installations and facilities.
    Identify gaps in existing security capabilities and makes recommendations for modifications as required.
    Ensure that CRS security management plans are relevant and constantly updated as appropriate and that all staff know their roles and responsibilities.
    Conduct regular security and risk assessments for all operational areas.
    Write regular security management reports with situational analysis and recommendations.
    Ensure that field communications needs are met, and that staff are trained in the use of radios and other communications equipment as necessary.
    Ensure CRS mandatory security trainings are rolled out as appropriate in Kenya and Somalia, including by facilitating/delivering the trainings directly.
    Develop and implement CRS security strategies and approaches adapted to local contexts in field sites across Kenya and Somalia and ensure adaptation to the local context and include comprehensive community engagement components.
    Maintain and update Field Security Plans for Kenya and Somalia as required.
    Works closely with country leadership in advising on travel restrictions and program hibernations.
    Works closely with project leadership and head of field offices to ensure that all vehicles are comprehensively insured, incidents and accidents are subjected to a formal written report, and final incident reports are provided to close the file.
    Perform other duties as directed by the Country Representative and Head of Operations.

    Risk Management

    Prepare the Country Program’s incident register and updates this quarterly for submission to CRS Headquarters.
    Proactively work with program managers to identity and manage business risks for the Country Program.
    Identify training needs and conduct security awareness training for CRS staff.

    Knowledge, Skills and Abilities

    Strong cross-cultural skills.
    Experience working with national and international staff.
    Experience working with local partners.
    Excellent interpersonal and negotiating skills.
    Knowledge of and work experience in Kenya and Somalia strongly preferred.
    Proficiency in MS Office.
    Demonstrated ability to manage conflict and move groups toward consensus.
    Self-motivated and able to work without close supervision.
    Good judgment and sound decision-making skills.
    Excellent organization and planning skills; detail-oriented; ability to work on multiple tasks simultaneously.
    Demonstrated commitment to respect, equity, diversity and inclusion including gender equality through appropriate attitudes and behaviors
    Quick learner; adaptable; creative.
    Position is open to Nationals only

    Key Working Relationships
    Internal:
    Key internal working relationships include the CRS Kenya/Somalia Country Representative, Somalia Emergency Coordinator, the Regional Security and Risk Advisor, Head of Operations, Head of Programs, Chief of Parties, Head of Offices  and CRS Headquarters to ensure that CRS Kenya and Somalia based staff are fully apprised of, prepared for and responsive to potential security threats. An important role of the Security Manager is ensuring that security and staff safety management is integrated into CRS Kenya & Somalia country program activities.
    External:
    Consortium members, partners, US Embassy, UN, local government, auditors, security firms, insurance institutions, security managers of other international NGOs and vendors.
    Required/Desired Foreign Language: Excellent communication, reading and writing skills; fluency in English, Swahili and Somali preferred.
    Travel Required: Based in Nairobi, Kenya, the incumbent is expected to travel approximately 40% of the time throughout Kenya and Somalia, sometimes on very short notice.
    Qualifications
    Qualifications and Technical/Professional Requirements

    Graduate degree in international development, non-profit management, or related field. Formal technical training in security and safety and 3-4 years professional work experience with INGOs a plus.
    Minimum of 10 years with an international humanitarian organization – experience with CRS highly desired.
    Demonstrated knowledge of best practices in emergency preparedness, security and staff safety.

    Agency-Wide Competencies (for all CRS Staff)
    These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

    Builds Relationships
    Develops Talent
    Integrity
    Accountability & Stewardship
    Continuous Improvement
    Strategic Mindset

    Security Manager Competencies

    Actively promotes safety and security
    Ensures Principled compliance
    Proactively Manages Risk
    Leads Operational Improvements
    Communicates strategically under pressure
    Manages stress and complexity

    Length of Contract:     2 years

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  • Deputy Commission Secretary/Support Services

    Deputy Commission Secretary/Support Services

    Terms of Service: Contract – 5 years
    The Deputy Commission Secretary (Support Services) is one of the principal deputies to the Commission Secretary/CEO in the management of the secretariat, and is responsible for direct supervision of the support functions including human resource and administration, financial services, legal, ICT services and research and development services. A key part of this role is ensuring synergy within the support functions to deliver results.
    DUTIES AND RESPONSIBILITIES

    Responsible for the day to day management of the Commission’s support services functions;
    Responsible for the management and coordination of the Commission’s support services functions;
    Responsible for overseeing the Commission’s financial services in line with the Public Financial Management Act;
    Overseeing the Commission’s procurement and warehousing functions and ensure compliance with the Public Procurement and Disposal Regulations;
    Providing strategic direction in the performance of the Commission’s support function and operations and ensure periodic reporting;
    Overseeing the internal and external communication function of the Commission;
    Working closely with the Commission Secretary/CEO and the Deputy Commission Secretary/Operations to ensure delivery of Commission’s key results;
    Coordinate the Commission’s internal and external

    REQUIREMENTS FOR APPOINTMENT

    Master’s Degree in Social Sciences, Law or Public/Business Administration or related field from a recognized university/institution;
    Bachelor’s Degree in Social Sciences, Law or Public/Business Administration or related field from a recognized university/institution;
    Minimum of ten (10) years’ relevant experience, five (5) of which must be at the senior management level in a large organization;
    Membership to the relevant professional body and in good standing; and
    Must have demonstrated a track record in delivering significant strategic initiatives/experience or a strong appreciation of electoral administration of electoral
    Must be computer

    Interested applicants are required to submit their application both online and in hard copy. Online applications to be accessed through the IEBC jobs portal using the link below and the Hard copy applications to include copies of certificates, National ID and testimonials indicating the Job title on the top left corner of the envelope.Important to note:Details of requirements are available on the Commission’s website; andIndependent Electoral and Boundaries Commission is an Equal Opportunity Employer and any canvassing will lead to automatic disqualification.All applications to be submitted not later than close of business on 8th April 2022, and hard copy applications to be addressed to the undersigned:The Commission Secretary/CEO,Independent Electoral and Boundaries Commission, Anniversary Towers, 6th Floor,P.O. Box 45371-00100,Nairobi.

    Apply via :

    jobs.iebc.or.ke

  • Senior Population Specialist (Demographer) 

Data Management Assistant 

Programme/Finance Assistant

    Senior Population Specialist (Demographer) Data Management Assistant Programme/Finance Assistant

    Duties and Responsibilities: Main Responsibilities
    The main responsibilities for this position includes but not limited to ensuring that;

    Technical support is provided to the Government in the formulation and implementation population and
    development policies and programmes.
    Guidance is provided in the formulation and design of the country population and statistics programme and its component projects in line with Government’s priorities and according to UNFPA programme policies and procedures.
    Manpower and methods required for collecting, compiling and disseminating data are developed and enhanced: This will include human resource development (such as enhancing of the analytical capacity of staff, etc.), mastering methods for data collection and analysis, development of manuals, designing and conducting household surveys and censuses etc.
    Institutional framework for population and social statistics to support policy, legal and regulatory framework for statistical development is enhanced.
    Capacity of Somali Authorities in using data to monitor and evaluate government policies and programs in the areas of population dynamics, sexual and reproductive health, education, socio-economic and gender equality is strengthened.
    Availability of evidence through in-depth analysis on population dynamics, sexual and reproductive health, education, socio-economic data and their linkages to poverty eradication and sustainable development.
    Population policies drafted using the existing data to in form the implementation of population frameworks such as demographic dividend

    Specific responsibilities

    Complete the Somali Health and Demographic Survey (SHDS) state level reports
    Conduct a comprehensive pre-census assessment to inform future plans to conduct a census for Somalia
    Supervise and contribute to the development of relevant databases, metadata, sampling frames, statistical classifications and statistical information systems for collection, storage and distribution of statistical data for the monitoring of Sustainable Development Goals (SDGs) and the post-2015 global development agenda.
    Lead, supervise and carry out the work required to prepare population estimates and projections. This task includes undertaking the development or improvement of methodology for the preparation of population estimates and projections.
    Lead, supervise and carry out the work required to produce technical studies on population levels and trends or population policies in relation to social and economic factors. Such studies can focus on specific population issues, such as fertility; family planning; internal or international migration; urbanization; mortality; population structure and composition; population ageing; population policies; population, environment and development, HIV/AIDS; and population trends and economic growth. Oversee preparation of camera-ready manuscripts for printing.
    Support the revival of the civil and vital registration system (CVRS) for capturing birth and death information in the country
    Support the implementation of national surveys to generate key indicators to fit in the monitoring framework for Sustainable Development Goals (SDGs) and the post-2015 development agenda.
    Continue with the ongoing capacity building of the ministry of planning and line ministries in data collection, analysis, and interpretation with a specific focus on population, demographic, reproductive health and gender data.
    Undertake methodological research with regard to standards on statistical concepts, definitions and
    classifications to assist the ministry of planning and other line ministries and development partners in strengthening their statistical development.
    Review existing methods in use for data collection and provide recommendations for improvement in data quality and consistency.
    Enhance the range of statistics available by increasing the range of population, demographic, reproductive health and gender statistics available and by providing data at lower administrative levels.
    Improve support to data users by presenting data in a more user friendly and accessible format, improving the quality of back-up support to users, improving the timeliness and relevance of data and by increasing the awareness and importance of statistics as a tool in decision-making.
    Assess the resource requirements (human, physical and financial) of the Population and Statistics Units in the ministry of planning and other line ministries for the forthcoming ten year period for purposes of ensuring the production of statistics particularly on population, demographic, reproductive health and gender are adequately resourced.
    Review and strengthen statistical legislation supporting improvements in statistical systems and processes through; user needs assessment, statistical policy and strategy seminars, institutional restructuring and awareness workshops.
    Assist the Program Manager in preparation and monitoring the programme’s work related to the development and implementation of a monitoring framework for Sustainable Development Goals (SDGs) and the post-2015 development agenda.
    Formulate follow-up plans for the programme’s approaches to create synergies and complementarities in terms of statistical data collection and capacity development with other UN agencies working in Somalia.
    Lead and supervise the organization of expert group meetings, seminars, etc. on population-related issues. Is responsible for the substantive preparation and organization of such meetings or seminars.
    Participate in international, regional or national meetings to present the results of research; provide substantive expertise on an issue, or hold substantive and organizational discussions with representatives of other institutions.
    Represent the UNFPA Somalia Population and Development Unit at international, regional or national meetings.
    Lead, supervise and provide technical support to technical cooperation projects in the area of population and development.
    Prepare research proposals for external funding on population issues.
    Prepare briefing notes on population and development issues for the Representative and other senior staff in UNFPA Somalia. With the assistance of the communication specialist, prepare press releases and provide information to be shared with the press and media, as necessary.
    Provide guidance and advice to the line ministries in the planning, operation and evaluation of statistical activities.
    Prepare progress reports and other technical documentation regarding the work programme for presentation to relevant councils, commissions, technical meetings and expert groups.
    Contribute to the Programmes’s partnership building and donor relations strategies relating to statistics work by contributing to drafting of proposals for funding among others.
    Prepare and review draft reports, letters and memoranda; carry out ad hoc functions requested by the Program Manager; other related duties and special assignments

    Qualifications and Experience
    Education:

    Advanced University Degree in demography, population studies, statistics, mathematics, econometrics, or equivalent field with at least five (5) years experience in any of the above fields. A first-level university degree in similar fields is an asset.

    OR

    A Bachelor’s degree in the above fields with seven (7) years relevant experience in similar fields.

    Knowledge and Experience:

    Masters Degree holders are expected to have at least Five [5] years relevant experience in the relevant field while Bachelor’s Degree holders are expected to have at least Seven [7] years relevant experience in the area.
    A minimum of ten years of progressively responsible experience in the collection, compilation, analysis and dissemination of population, reproductive health and socio-economic data, four years of which should be in fragile and conflict countries.
    Specialized license or certification in the above fields with at least six (6) years experience in any of the above fields.
    Experience with the UN’s mandate, programmes, and operational activities relating to social and population statistics work.
    Experience in the development of population and statistical concepts and methods and their implementation in countries is required.
    Experience with concepts and indicators for the measurement of sustainable development is desirable.
    Experience with the concepts of capacity development in statistics is desirable.
    Demonstrated experience in the use of Microsoft Office Suite, CSPro, SPSS, Stata, R statistical packages and population analysis software such as Population Analysis System (PAS), MortPak etc. or other equivalent packages for analysis of data.
    Strong communication and writing skills in English.
    Field experience required dBN09Fa CWiLJy
    Experience working with Somalia authorities is desirable

    Languages:

    Fluency in oral and written English.
    Strong communications and writing skills in English.

    Required Competencies
    Values:

    Exemplifying integrity
    Demonstrating commitment to UNFPA and the UN system
    Embracing diversity in all its forms
    Embracing change Core Competencies:
    Achieving Results
    Being Accountable
    Developing and Applying Professional Expertise/Business Acumen
    Thinking analytically and Strategically
    Working in Teams/Managing Ourselves and our Relationships
    Communicating for Impact

    Functional Competencies:

    Delivering results based programmes,
    Leveraging the resources of national governments and partners/building strategic alliances and partnerships,
    Internal and external communication and resource mobilization;
    Providing conceptual innovation to support programme effectiveness;
    Providing a technical support system;
    Facilitating quality programme results

    Managerial Competencies:

    Engaging in internal/external partners and stakeholders,
    Leading, developing and empowering people, creating a culture of performance
    Making decisions and exercising judgment

    Duration: One year renewable

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    Use the link(s) below to apply on company website.  

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  • Inhouse Counselor

    Inhouse Counselor

    Description
    CloudFactory is looking to engage with a Counselor to help our team members build coping mechanisms for stressful situations they encounter on-the-job. You’ll work as part of an in-house team that offers our employees guidance and resources for avoiding burnout and other risks. The ideal candidate will provide personalized plans designed to help our team members meet their short and long-term personal goals.
    Goals
    Happy employees should lead to improving company performance. However, a Counselor’s mandate isn’t to directly measure benefits in terms of company productivity. You shall work toward a few specific goals:

    To improve the overall individual and group health of CloudFactory.
    To equip people with better mechanisms to be healthier and happier at work and at home.
    To be a unique benefit to its employees that adds value to individuals within and beyond the scope of their job.
    To bolster the growth in values the company holds important such as empathy and cultural intelligence.

    Expectations

    To be a resource for regular 1:1 counseling for any employees who wish to engage either on a scheduled or drop-in basis.
    To teach a 1-hour virtual “lunch-and-learn” at least quarterly to the whole company on a relevant topic.
    To collaborate with our Heart to Heart champions in identifying various forms of mental health support that may be given to our Cloud Workers.
    To produce a quarterly report for management to understand:

    What is the general “temperature” of the company in terms of happiness and healthiness?
    Suggestions on how management can improve the health of the core team.
    Utilization of the Counselor’s time
    Suggestions on how we can clarify or improve the scope of the Counselor’s role
    NOTE: No reporting shall ever be required to compromise client-patient confidentiality. Only appropriate generalities will be disclosed.

    In situations of change or trauma, to directly advise the leadership team on ways to proceed that are most beneficial to affected individuals or the company as a whole.
    Be available for occasional consulting in different business processes that can help us create a better worker experience.
    Coordinate other counseling efforts including but not limited to the local language language counseling vendors when needed for special situations.
    Technology: be able to utilize available technology to maximize efficiency and effectiveness in the delivery of services, programs and publicity.
    Conduct needs and impact /client satisfaction surveys.
    Performs additional job-related duties and responsibilities as requested.

    Requirements
    Minimum Educational Qualifications and Professional Experience

    Educational qualifications: Masters degree in Counseling/Clinical Psychology from a recognized educational institution.
    Professional Qualifications: Membership to a Professional Association nationally and internationally; Counseling certifications. In-Progress certifications require a commitment to complete them in a reasonable time frame.
    Served as senior counseling officer for a minimum of 3 years.
    Proficiency in computer applications.
    Shown merit and ability as reflected in work performance and results.

    Personal Attributes & Competencies

    Shown merit and ability as reflected in work performance and results.
    Confidentiality and integrity.
    Proficiency in computer applications.
    Team player with excellent interpersonal skills.
    Relationship builder & effective negotiator.
    Good communication skills.
    Self-motivated.
    Attention to detail.
    Adaptability and reliability.
    Fluent in English and the local language is ideal.
    The right heart and mind to work in a for-profit business context that is seeking social, relational, economic, and spiritual impact.

    Apply via :

    apply.workable.com