Jobs Kenya

Job type: Job Type Contract

  • Customer Service Trainee Technical Support Technician Team Lead – Technical Support

    Customer Service Trainee Technical Support Technician Team Lead – Technical Support

    Mission Statement for the Role: 

    To be the face of Poa Internet on a daily basis for customers reaching out to us through our omnichannel customer experience channels.

    Overall Responsibility:

    Receive, document, and resolve inbound requests from customers through all our inbound communication channels-voice, WhatsApp, social media, and chat on a daily basis.

    Key SMART Results for A-Player Success

    Poa customer experience is known across Kenya for being able to reached on any channel the customer needs to reach us, phone, social media, WhatsApp, email or chat – By the end of Q1 2025
    Poa customer experience is known for their empathy, response time and ability to solve customer complaints clearly and efficiently – By the end of Q1 2025
    Poa customer experience shift teams are known internally as the teams that collaborate and seek help to resolve customer inquiries as rapidly as possible-By the end of Q1 2025
    Poa customer experience agents are acknowledged by our users on Social Media as a department that cares about solving their problems – By the end of Q1 2025
    Poa customer service teams follow a unified troubleshooting strategy for delivering consistent and measurable results – By the end of Q1 2025

    Department stage of development where this role sits

    Scaling

    Key Competencies (H, M, L)

    Clear, empathetic written and verbal communication skills – H
    Ability to solve problems on multiple planes – H
    Attention to detail: Troubleshooting and resolution is an observer game, being able to identify and spot problems is a key to success in the role – M
    Time management: The ability to resolve specified tasks within the slotted times – H
    The ability to ask for help: Knowing when and how to ask for help internally and with other departments to resolve a customer’s inquiry – M
    Ability to remain calm even when the customer is upset. Keeping the tempo of the conversation positive in light of challenges – H
    Digital and computer literacy – H
    Social media competency – H

    Mandatory Criteria if Any, with no exceptions to hire

    Must have a learning and growth mindset

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Data and Analytics Manager

    Data and Analytics Manager

    The Regional Protection Data Manager provides specific technical guidance and support with regards to data management to Protection Teams across the region. The incumbent checks and ensures homogeneity in the Protection data management considering ICRC standards as well as context, regional and global procedures. They prepare regional statistics as well as analytical reports to support – with evidence-based analysis the strategies of the Delegations

    Accountabilities & Functional responsibilities

    Acts as a vector for the overall strategy at regional level by actively partaking and getting involved in relevant regional fora or meetings;
    Presenting contextualized results of the survey and promoting the implementation of the recommendations made;
    Promotes and disseminates policies, rules and procedures related to data management;
    Monitors and/or ultimately ensures the coherence and consistency of the Protection data and data management in the field;
    Provides analytical reporting related to data management;
    Contributes to the strengthening of the Evidence Based Approach to Protection;
    Ensures that data management and literacy is integrated in various courses and organizes ad-hoc sessions;
    Contributes to the development of networking related to the domain of protection data management;
    What we offer
    Diverse and humanitarian-minded workforce;
    An opportunity to contribute to institutional efforts to protect and assist conflict victims worldwide;
    Training opportunities ;
    Flexible work schedule.
    Our Values
    At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.

    Certifications / Education required

    University degree or equivalent;
    Good knowledge of data management and analytics, experience in visualization tools such as Power BI or tableau and programming tools (SQL) is an asset;

    Professional Experience required

    Minimum, 6-9 years overall professional experience with 2 to 3 years work experience in humanitarian or promotion of International Humanitarian Law sector, specifically in Protection field is an asset;
    Minimum 4 years of direct experience in data management & analytics;
    Previous experience working in information management, archiving or training is an asset;
    Availability & flexibility for short (up to 6 weeks) support missions International

    Apply via :

    careers.icrc.org

  • BHA Program Evaluation – Consultant

    Scope of consultancy

    The Consultant will design an appropriate evaluation methodology based on their understanding of the expectations of the scope of work. The consultant must physically travel to Sudan to undertake the primary data collection exercise in-person; remote work is not possible. The consultant should note that project locations are in remote areas with poor road conditions and no mobile phone network. Internet is available when at the base. The use of mobile technology (e.g., tablets for data collection) is limited by a lack of reliable electricity to charge devices for data collection. The consultant should therefore plan for flexibility in timelines and data collection methods.

    The Consultant is expected to propose a methodology for the evaluation that should include but not limited to: 

    Drafting data collection tools, with a plan for feedback on tools to be used in implementation contexts.
    Developing the data collection methodology, including sampling.
    Developing the quantitative and qualitative data analysis plan.
    Plan for validation of findings with key stakeholders.
    Production of the evaluation report using USAID evaluation format.

    The consultant should propose a mixed methodology that combines qualitative and quantitative evaluation. Expected deliverables include a desk review, inception report with sampling framework, developing data collection tools, developing the quantitative and qualitative data analysis plan and finally producing a quality evaluation report.

    All data collected must be disaggregated according to BHA requirements that include but are not limited to sex, age, disability and location. The consultant should submit a detailed inception report  that includes data collection instruments, clear roles and responsibilities, timeframe, data analysis process, and report writing.

    Evaluation Roles and Responsibilities

    IRC and its partner will:

    Provide accommodation and travel Including flights and ground transport
    Provide a vehicle to access remote sites as feasibly as possible
    Connect the consultant to a network of local field monitors for data collection and facilitate payment based on a rate and schedule pre-approved by IRC.
    Provide access to power sources for charging and recharging for electronic devices and internet connectivity for offline mobile data collection and online data submission when the team are back to the office.
    Provide a pre-departure briefing and ongoing security advice and support.
    Facilitate engagement with the beneficiaries and other key stakeholders.
    Provide all necessary program documents and contacts of relevant stakeholders.
    Review the Consultant’s proposal, tools and evaluation report.

    The consultant will:

    Be responsible for all aspects of the entire evaluation process, including evaluation preparation, data collection, analysis, and report writing.
    Be responsible for paying any tax or other fees related to this assignment.
    Provide all required working tools such as computer and data analysis software.

    Reporting Arrangements

    The Consultant will report to the IRC MEAL Coordinator and work in close collaboration with the partner management team, technical coordinators, and IRC leadership.

    Duration of Assignment

    The consultancy should not last more than 20 working days, excluding weekends.

    Limitations and Mitigation Measures

    Remote and low resource location: primary data collection will be conducted in a remote location; IRC will facilitate access to local enumerators who are already trained and experienced in data collection.  
    Unreliable internet connectivity: there is no mobile phone network, and internet is only available in offices.  This may impact quantitative data collection and audio recording of qualitative data collection. Technology which enables offline collection and uploading at a later time should be used.  

    DELIVERABLES

     Inception Report

    The consultant is expected to develop an inception report upon commencement of the assignment. The inception report will detail the agreed methodologies to be employed during the evaluation. The report should also include the finalized activity plan and a structural outline of the final evaluation report and should be shared and approved by IRC before the data collection and analysis commencement.

    The inception report should also contain:

    A detailed methodology including sampling for the evaluation implementation.
    A detailed schedule for the program review.
    The indicators that fall within the scope of the program review.
    Draft data collection tools (qualitative and quantitative). A work plan that sets out the preparatory activities, specific deliverables, and timeline related to the program review and budget for the data collection activities.

    Facilitated Validation Session

    The Consultant will facilitate a validation workshop preceding the delivery of a final report where the evaluation’s preliminary findings, conclusions, and recommendations will be presented to the IRC project team. The consultant will incorporate comments and feedback from the validation workshop into the final draft of the evaluation report

    Evaluation Report

    The report should address the above consultancy objectives and contain an executive summary, acknowledgments, introduction including program summary and purpose of the evaluation, a detailed methodology (including limitations), key findings (covering both document review and primary evaluation), lessons learned, evidence-based recommendations, conclusion and annexes.  Annexes should include, at a minimum, field sites assessed and a list of key informants. A soft copy of the report should be shared with the MEAL Coordinator, and the report should not be more than 30 pages, excluding the cover page and annexes.

    Summarized Four-Page Evaluation Report

    Report that summarizes the evaluation purpose and background, evaluation questions, findings, lessons learned, conclusion and recommendations.

    PowerPoint Presentation

    Presentation of the evaluation process, key findings, lessons learned, and key recommendations.
    The deliverables above will be complemented by regular communication and feedback from the IRC team and a validation workshop where the evaluation’s preliminary results will be presented to IRC leadership. After incorporating comments from the validation workshop, the report should be shared with the MEAL Coordinator, Grants Coordinator, and IRC senior management team.

    Minimum Qualifications:

    REQUIREMENTS

    Please note that this consultancy is only open to individual consultants and not companies or other evaluation firms.

    A qualification in Monitoring and Evaluation, Research, Statistics, Social Sciences, or any other related field is required.
    Knowledge and experience in conducting evaluations in low resource environments is required.  
    Experience conducting evaluations in Sudan or in South Sudan or strongly preferred.
    Excellent skills in quantitative and qualitative data collection and analysis.
    Excellent skills in data analysis software such as SPSS or STATA (for quantitative data analysis) and ATLAS.ti, NVivo for qualitative data analysis.
    Experience in using mobile data collection systems such as Kobo Collect or Commcare will be an added advantage.
    Excellent organizing, facilitating, presentation, and communication skills, including report writing in English.
    Knowledge of Arabic is preferred.

    Apply via :

    careers.rescue.org

  • Software Engineering: Internship

    Responsibilities

    Applies engineering principles to solve complex problems through sound and creative engineering. 
    Quickly learns new engineering methods and incorporates them into work processes. 
    Seeks feedback and applies internal or industry best practices to improve technical solutions. 
    Demonstrates skill in time management and completing software projects in a cooperative team environment.

    Qualifications

    Required qualifications

    Be enrolled in a bachelor’s or master’s degree in engineering, computer science or related field.
    Must have at least one additional quarter/semester of school remaining following the completion of the student worker program.
    Fluency in English.
    You must be legally authorised to work in Kenya to be eligible for this role. (Legally authorised = has citizenship or has been granted a valid visa or work permit) 

    Preferred qualifications:

    Be passionate about quality, performance, and reliability.
    Experience and interest in working with backend containerized microservices (ex: Docker, Kubernetes, etc.)
    Have solid problem-solving skills.
    Knowledge, experience with one or more general purpose programming languages such as C#, Python.
    Good interpersonal oral and written communications skills
    Experience delivering results through collaboration across disciplines, feature teams, and partners

    Apply via :

    jobs.careers.microsoft.com

  • Procurement Officer

    QUALIFICATION

    Degree in Procurement and supply chain management.
     Member of a professional body KISM or CIPS
    At least 2 years’ experience in a busy organization-NGO experience preferred.

    RESPOSIBILITY

    Consolidate the / quarterly/ Annual Procurement Plan 
    Prepare procurement/supplies reports & updates for submission to procurement manager
    Support in asset management
    Secretary to the Procurement committee
    Prepare tender documents, notices, contract documents and proposals including SAM search on vendors
     Initiate a tender process to prequalify suppliers
     Participate in Stock taking exercise
    Consolidate user requirements to ensure economies in procurement process
    Maintain the procurement records
    Drafting of annual and revised procurement and disposal plans
     Maintain an up-to date database records of prequalified suppliers.
    Undertake supplier rating and appraisal and conduct regular market surveys.
    Conduct thorough checks of material and service deliveries before signing delivery note to ensure value for money.
    Raise LPO with the Finance Department for payments of goods, services, and works procured.

    All applicants should urgently use this link   https://recruitment.amurtafrica.org  and fill in their details and submit the application by 28th December 2024 before close of business hours. Only short-listed candidates will be contacted as interviews will be done on a rolling basis. Canvassing will result to automatic disqualification.

    Apply via :

    recruitment.amurtafrica.org

  • Consultancy to Conduct a Midterm Evaluation for the Somalia Program

    Consultancy to Conduct a Midterm Evaluation for the Somalia Program

    Evaluation Objective:

    The overall objective of the mid-term evaluation is to assess the achievement of the project objective against indicators.

    Objective 1: Youth engagement in peacebuilding is enhanced.

    Indicators:

    Out of 800(300F) addressed by project interventions, at least 75% (600) develop and implement at least 12 local peace initiatives.
    Out of 800 (300F) reached through peacebuilding interventions, 60% (480) are leading social cohesion initiatives.
    At least 50% (150) of the target 300 female youth trained in peacebuilding are taking a leading role in peacebuilding initiatives in the community

    Objective 2: The protection of migrant rights is improved.

    Indicators:

    At least 50% (300) of 600 (300F) migrants reported that they are aware of their rights, obligations and demand for their rights.
    Out of 600 (300F) migrants reached by the project interventions, at least 50% are accessing services. (Education, medical, legal aid, clean water, shelter and job opportunities)

    The mid-term evaluation will specifically:

    Assess Program relevance, performance, effectiveness, efficiency, impact, and sustainability.
    Qualitatively and quantitively, capture the key lessons and progress towards achieving the indicator by assessing the categories below:
    Somali youth and women reached through peacebuilding efforts, community healing, civic engagement, humanitarian support, and migration awareness among others.
    Civil Society Organizations (CSOs) participating in advocacy for migrants’ rights.
    Implementing partners and their staff.
    Other stakeholders such as local government administration, religious leaders, clan elders, and women groups.
    Highlight key stories of change, best practices, challenges, and recommendations for the remaining implementation period and future projects.
    AFSC encourages evaluators to develop Key Evaluation Questions based on the Quality Standards of the Development Assistance Committee (DAC) of the Organization of Economic Co-Operation and Development (OECD), emphasizing Relevance, Coherence, Effectiveness, Efficiency, Impact and Sustainability.

    Key Evaluation Questions based on DAC Criteria.

    Are the implemented activities relevant, appropriate, effective, and implemented efficiently?
    What are the key program outputs and outcomes and how are the program activities contributing to the outcomes?
    What capacity-building activities have been undertaken to strengthen implementing partners and how did they contribute to achieving the program goal?
    To what extent is the program leading to improvement in youth engagement in peacebuilding and protection of migrant rights?
    How were the different clusters of youths (women, IDPs, refugees, host communities, and vulnerable groups) involved in the program?
    What are the factors contributing to the achievement or non-achievement of the program objective?

    Impact:

    What real difference has the program brought about for the participants? What would have happened without the activity?
    How many people have been affected since the program started to date? Planned target group vis-vis really addressed?
    What are the short and medium-term (intended and unintended) outcomes of the program?
    To what extent were the selected target groups reached?

    Sustainability of the program:

    To what extent will the positive impacts or changes of the program (are likely to) continue?
    Which measures are implemented to support continuity?
    What are the major factors influencing the achievement or non-achievement of sustainability of the program?
    To what extent is the exit strategy relevant?

    Evaluation Methodology, process, and reporting

    The evaluation will involve participatory methodologies and tools. The evaluator will creatively employ a mix of techniques for data collection and will among others hold meetings and discussions with Somali youth/program participants, key informants, interviews with the implementing partners and AFSC staff. AFSC will make accessible program documents for review and secondary data collection.

    The consultant is expected to:

    Provide Inception report: A concise inception report, including the proposed approach, design, and methodologies for the study.
    Present a detailed work plan upon contract signing
    Present data collection tools to be discussed and agreed upon with AFSC.
    Draft midterm report in English: A maximum of 40 pages (Calibri 12), excluding annexes, case studies, and executive summary. We encourage the inclusion of innovative communication products to convey the key evaluation findings to the target groups.
    Present and validate findings: The consultant is expected to present the draft midterm report to AFSC, implementing partners, and relevant stakeholders for validation and target-setting objectives.
    Present the final report with similar requirements as a draft evaluation report and free of plagiarism.

    Consultancy period

    The consultancy is expected to run from 1st February to 28th February 2025. The final report should be submitted by 28th February 2025.

    Applicant Requirements

    Qualifications of the Consultant

    AFSC is seeking a qualified, experienced, proactive, and dedicated expert with knowledge in conducting evaluations.

    Required skills and experience:

    The consultant should hold at least Masters-level training in project management, monitoring and evaluation, social sciences, applied statistics, or any other relevant field.
    Minimum eight years of relevant experience in conducting research and evaluations for development programs in Somalia context.
    Excellent understanding of peacebuilding and migrant rights issues.
    Proven track record in quantitative and qualitative methods, data analysis, and participatory approaches.
    Strong interpersonal skills and ability to work with people from different backgrounds to deliver quality products within a short time frame.
    Experiences and/or know-how of project implementation at the community level.
    Be flexible, responsive to changes and demands, and open to feedback.
    Excellent writing and oral communication skills in English.

    All interested applicants who meet the required qualifications and experience are invited to submit their application including:Applications should reach AFSC on or before 5:00 PM on 14th January 2025 and be sent to:The Sub Region Representative – Somalia and South SudanP.O. Box 66448 – 00800Nairobi, KenyaOn email: infoafrica@afsc.org

    Apply via :

    infoafrica@afsc.org

  • Administration, Procurement & HR Assistant- Maternity Reliever

    Administration, Procurement & HR Assistant- Maternity Reliever

    We are seeking an organized, proactive, and adaptable Administration, Procurement & HR Assistant to provide maternity leave coverage for our team. This position is essential for ensuring smooth administrative, procurement, and HR operations, supporting our organization’s day-to-day functions. The ideal candidate will be a dynamic multitasker with a strong understanding of office coordination, procurement practices, and human resources management.

    Key Responsibilities:

    Administrative Support:

    • Manage front office functions, including handling incoming and outgoing correspondence and parcel dispatch.
    • Schedule meetings, prepare agendas, record meeting minutes, and distribute them to the team.
    • Retrieve, summarize, and organize information from various sources, including emails and internal documents.
    • Maintain office supplies and ensure office equipment is in working order.
    • Assist the logistics team with procurement documentation and asset tagging.
    • Support inventory control efforts and document stock taking processes.
    • Coordinate team travel arrangements, appointments, and meeting schedules.

    Procurement Support:

    • Work with staff to assess the organization’s product and service needs.
    • Oversee daily procurement activities to ensure timely responses to hotel unit needs.
    • Manage the sourcing of various supplies, including food, beverages, consumables, and service contracts.
    • Handle tendering processes, contract negotiations, and supplier management.
    • Identify and implement cost-saving measures to improve operational efficiency.
    • Prepare procurement reports and track savings from suppliers and categories.
    • Develop and maintain positive relationships with existing suppliers, while identifying potential new ones.
    • Ensure compliance with procurement policies and continuously look for ways to streamline processes.

    HR Support:

    • Assist in recruitment tasks, including job posting, interview coordination, and maintaining candidate records.
    • Support the on-boarding and orientation of new employees to ensure they have the tools and resources they need.
    • Maintain accurate and up-to-date employee records, including managing contracts, leave, and benefits.
    • Assist with employee engagement initiatives and HR activities to foster a positive workplace culture.

    Required Qualifications & Skills:

    • A Bachelor’s degree in Business Administration, Logistics, Management, or a related field.
    • At least 5 years of experience in procurement, with a strong background in sourcing, negotiation, and purchasing.
    • Proven ability to design, implement, and improve procurement processes, ensuring deadlines are met.
    • Strong organizational skills, with the ability to manage multiple tasks effectively in a fast-paced environment.
    • Excellent communication, negotiation, and interpersonal skills.
    • Proficient in English, with strong written and verbal communication abilities.
    • Detail-oriented with the ability to handle sensitive information with confidentiality and accuracy.
    • Energetic, self-motivated, and capable of working independently while also being a collaborative team player.
    • Ability to prioritize tasks and solve problems quickly and efficiently.

    If you are a proactive individual with a passion for procurement, administration, and human resources, we invite you to apply for this dynamic role. This position is a maternity cover, offering a great opportunity to contribute to a growing organization.

    Apply Now:
    Visit www.activityinfo.org to submit your application.

  • E-Commerce Operations Analyst intern

    Job Summary:

    The E-Commerce Operations Analyst Intern will support the company’s operational efficiency by ensuring seamless tracking, customer service, and coordination of shipments. The intern will work closely with cross-functional teams to provide real-time updates, address client inquiries, and ensure smooth execution of e-commerce processes.

    Key Responsibilities

    System Monitoring and Reporting

    Identify and report issues with the company website and apps in a timely manner.

    Customer Engagement

    Respond to all emails, phone calls, WhatsApp messages, social media engagements, and live chat messages in real-time or within 15 minutes of receipt.
    Provide exceptional customer service across multiple communication channels, ensuring a positive client experience.
    Work with sales and marketing teams to convert prospects into satisfied users.
    Order and Request Management
    Ensure real-time status updates for all client requests across the company’s five service areas.
    Create and track tickets for all issues, ensuring timely resolution and proper communication.
    Follow up on all pending items and requests, ensuring prompt updates and completion.

    Shipping and Delivery Coordination

    Oversee the sorting and delivery of items to ensure timely and accurate delivery.
    Coordinate the preparation of shipping documents for both imports and exports, ensuring adherence to IATA and IAC guidelines.
    Track shipment progress on third-party platforms and provide real-time updates until arrival at the destination country.
    Ensure packages received from remote offices are delivered intact and as received.
    Facilitate the receipt and processing of exports to ensure timely delivery.

    Operational Reporting

    Prepare and share a daily turnover report with the upcoming shift and management, providing status updates on daily tasks.

    Requirements

    Educational Qualifications

    Bachelor’s degree/diploma in Business, Marketing, Economics, or a related field.
    Experience in E-Commerce is an added advantage

    Skills and Experience

    Experience in customer service and social media management.
    A strong commitment to providing excellent customer service.
    Excellent written and verbal communication skills.
    Outstanding interpersonal skills, with the ability to quickly build rapport with customers.
    Proficiency in Microsoft applications, including Word, Excel, PowerPoint, and Outlook.
    Ability to multitask and work comfortably in a fast-paced environment.
    Ability to work with minimal supervision and take initiative.
    This internship provides an excellent opportunity for career growth and hands-on experience in e-commerce operations. Candidates with a passion for customer service, attention to detail, and a proactive approach to problem-solving are encouraged to apply.

    This is a short term Internship opportunity

    Interested and qualified candidates should forward their CV to: careers@aquantuo.com using the position as subject of email.

    Apply via :

    careers@aquantuo.com

  • Country Director

    Responsibility 1: Management

    Contributes to the development of his or her staff, creating the conditions for their commitment, professionalism, and attachment to HI. Ensures compliance with the code of conduct of institutional policies, the state of mind and the expected individual and collective behaviour.
    Understand the strategy, make it explicit, translate it into operational objectives for his or her team, and lead the necessary changes. Give meaning to each management action. Encourage inter and intra-departmental exchanges of practice. Encourage innovation and risk-taking.
    Organise the operational and partnership management of his/her team, structure the work around identified processes, steer performance and facilitate the resolution of problems.

    Responsibility 2: Strategy and steering

    Ensure the definition, implementation, and adaptation of the HI Strategy in the Program:
    Be responsible for fundraising and resource planning:
    Develop regular contacts with donors at field level and regularly inform the Institutional Funding teams.
    Ensure the best allocation of resources to match Program ambitions, and plan accordingly (including support missions).
    Ensure the deployment and compliance with HI global frameworks, institutional policies, and standards.
    Conduct partnership Steering Committees with his/her direct managers/counterpart: the operational partner and HI project team
    Ensure the design of project proposals for the continuity or expansion of the project or the development of new projects upon request.

    Responsibility 3: Operational Implementation

    Be responsible for security management: in link with the Humanitarian Access and Security Manager and HQ specialist, develop a culture of safety & security at the Program level (Sudan level); ensure that security documents are developed, up-to-date and that all necessary measures are in place; ensure incident management and reporting according to HI frameworks.
    Ensure financial control and monitoring of operations are effective in the Program: consolidation, control, and reporting of operational and organizational elements within the Program (dashboards, corrective measures, unrestricted funds consumption, etc.)
    Ensure technical quality standards are applied in the projects of the Program and monitor the implementation of evaluations and donor audits’ recommendations.
    With both potential opportunities and risks in mind, ensure continuous monitoring and analysis of current developments for the Sudan’s Program: implement analysis and monitoring of risks related to HI presence and activities; take mitigation actions when relevant.

    Responsibility 4: Influence and leadership

    Ensure close coordination with Chad CD (esp.related to fundraising activities, mutualization, response plan)
    Ensure authorizations to operate are secured and maintained, in compliance with the relevant country and state authorities’ requirements.
    Employer’s representative responsibilities and compliance with local working regulations both in Kenya and in Sudan
    Communications on behalf of HI.
    Representation of HI vis-à-vis local, national, traditional, political, military and diplomatic authorities and bodies
    Representation of HI vis-à-vis international organizations and coordination mechanisms & system.
    Negotiation and signature of operational partnerships.
    Develop external influence of HI (forums, operational & strategic alliances, etc.) and the external representation of the organization (events, media) in the Program’s geographical scope

    CHARACTERISTICS OF THE POSITION:

    Based in Kenya (Nairobi) providing remote support to the national partner. Depending on visa approval, HI team will travel to Sudan for field and monitoring visits. The project includes physical and functional rehabilitation, MHPSS, Protection and Inclusive Humanitarian Action activities.

    YOUR PROFILE:

    8+ years of professional experience in the humanitarian/development sector.
    At least 2 years of experience as a Country Director.
    Proven success in managing emergency response and development programs in conflict areas.
    Expertise in project inception and rapid scale-up of activities.
    Extensive experience in security management in conflict zones, ensuring the safety of teams and beneficiaries.
    Mine action program management experience (including demining activities) is a strong asset.

    Apply via :

    apply.workable.com

  • GLF Internship Program

    Duties and responsibilities

    The primary objective of the Global Landscapes Forum interns is to provide support to the relevant GLF team, according to their expertise and interest. Interns tasks vary from team to team, as seen below:

    The GLF Youth Program Team & the Youth in Landscapes Initiative (YIL): The YIL intern will support the GLF Youth Program Team in continuing the growth of the YIL network through community building and outreach, facilitating the Restoration Stewards program and ensuring that all youth-related activities serve the broader youth community, with a strong focus on regional needs and visions. Tasks could include, but not limited to supporting with: planning for upcoming programs, setting up agendas and taking notes in meetings, creating social media content, leading teams of volunteers, research about great young professionals leading change, and much more. Apply for this internship if you have a strong interest in youth-led action and intergenerational collaboration, and if you love facilitating conversations, talking with people, and planning!
    The GLFx Program Team: The primary objective of the GLFx network intern is to assist the GLFx team in creating, planning, implementing and communicating opportunities for “GLFx chapters”. GLFx chapters are local organisations, partners of the GLF, who are leading restoration activities on the ground. Tasks could include, but not limited to supporting with: general planning for upcoming programs, creating social media content, building and engaging an online community, facilitating meetings, and much more. Apply for this internship if you have a strong interest in connecting with local communities, and if you love multitasking, planning, and connecting with people all over the world!
    The GLF Communication Team: The global GLF Digital Communications team is looking for creative, visually and digitally savvy interns to support GLF social media, media or event communications work to drive engaging campaigns on its websites, social media channels, event platform and media. Depending on the position, tasks include: ideating, creating and scheduling social media and multimedia content, supporting live event coverage, engaging with online audiences, researching best practices, and collaborating with journalists and influencers. Apply for this if you are passionate about digital storytelling, have a creative mindset, and want to gain hands-on experience in digital communications!
    The GLF Knowledge Team: The Knowledge intern will support the GLF Knowledge team to identify, organise and curate the latest evidence, knowledge and expertise across activities ranging from GLF hybrid and digital events, to the management of the GLF Knowledge Hub library. Tasks could include: assisting event coordination, assisting speaker engagement, organising and optimising multi-media products in the Knowledge Hub, and general planning and team coordination support. Apply for this internship if you love to research, plan and organise, want to engage with GLF’s broad range of topics, and gain insight into the workings of a growing and dynamic organisation!

    Education, knowledge and experience

    Currently enrolled in or recently graduated from an MSc programme on Environmental Sciences, Sustainable Development, Environmental Communications, Environmental Education, Political Science Or similar field.
    Alternatively, graduate from a BSc programme with 2 years’ experience (voluntary or otherwise) in the field of sustainable development, communication, communities or youth engagement.
    Great command of the English language is necessary – other languages (especially Spanish, French, Portuguese) are an asset.
    Strong organisational and communication skills.
    Experience with creating original material and content for social media and running social media campaigns is an asset.
    Experience with online engagement, youth organisations, capacity development or event management is an asset.
    Experience with WordPress, Canva and Trello is an asset.
    Experienced in and/or comfortable with remote work is an asset.

    Terms and conditionsApplication processCover letter tips:

    Apply via :

    recruit.cifor-icraf.org