Jobs Kenya

Job Qualification: criteria in BA/BSc/HND , MBA/MSc/MA

  • Chief Manager – Certification Body Chief Manager- Legal Services Chief Manager, Marketing and Customer Care Manager, Corporate Communications

    Chief Manager – Certification Body Chief Manager- Legal Services Chief Manager, Marketing and Customer Care Manager, Corporate Communications

    Job Purpose

    The job provides strategic leadership and is accountable for overseeing development and implementation of Management Systems based on adopted international standards which include but not limited to ISO9001 quality management systems, ISO 14001, EMS, ISO 22000 Food Safety Management System, (FSMS). This is for the purpose of certifying national, regional and international organization to these systems in accordance with international best practices to facilitate trade at national, regional and international level, protection of consumer health, safety and environment in line with Articles 42, 43 and 46 (a, b and c) of the Constitution of Kenya 2010 and the Standards Act CAP 496 of the Laws of Kenya, and entrenchment of a culture of quality towards the realization of United Nations Sustainable Development goals, Kenya vision 2030 and African Union Agenda 2063.

    Articulates Kenya’s position in Standardization, Metrology and Conformity Assessment (SMCA) in regional and international fora to promote innovation, trade, and quality life.

    Key Responsibilities / Duties / Tasks
    Managerial / Supervisory Responsibilities

    Oversees development and implementation of identified Conformity Assessment Schemes, aimed at promoting industry (services/products) competitiveness and increasing efficiency and effectiveness of the operations of the industry by providing internationally recognized conformity assessment services both nationally and in the African Region;
    Provides leadership in the analysis of the business environment and advises on competitive strategies for development of market driven certification schemes and increase uptake for achievement of sustainable development goals and KEBS Strategic objectives;
    Provides leadership in the development and implementation of certification strategies towards the achievement of KEBS Corporate Strategic Objectives;
    Oversees system accreditation to adopted international standards – KS ISO/IEC 17021 Conformity assessment – requirements for bodies providing audit and certification of management systems, KS ISO/TS 22003 food safety management systems – requirements for bodies providing audit and certification of food safety management systems and KS ISO/IEC 17024 Conformity assessment — requirements for bodies operating certification of persons , for compliance purposes and improved international recognition;
    Articulates Kenya’s position regionally and internationally in ISO committees on Standards, Metrology and Conformity Assessment to facilitate trade;
    Promotes the uptakes of management systems certification issues in public and private institutions to build, support and sustain the national quality culture; 
    Chairs certification committees on management system certification, personnel registration and communicates final decisions to applicants;
    Leads in analysis of portfolio, development and implementation of resource mobilization strategies to increase revenue base for financial sustainability;
    Oversees performance management and productivity improvement in the department to increase the certifications market share;
    Oversees monitoring of departmental risks and submits reports for considerations by the Director Standards Development;
    Provides leadership in establishment, implementation, maintenance, monitoring, evaluation and improvement of Management systems certifications adopted by KEBS for the purpose of ensuring efficiency, effectiveness and sustained customer satisfaction;
    Oversees establishment and implementation of business continuity strategies to ensure resilience and sustainability of department’s processes, products and services;
    Spearheads development and implementation of Budgets, Medium-Term Expenditure Framework (MTEF) and procurement plans at the department to ensure compliance to government guidelines and policies; 

    Operational Responsibilities / Tasks

    Directs in identification, provision and management of departmental human and physical resources to maximize contribution to the overall strategy of Kenya Bureau of Standards;
    Spearheads in formulation of policies on personnel certification scheme and the establishment management system schemes to guide in performance of department’s functions;
    Leads in evaluation and decision making for certification of audit personnel;
    Oversees evaluation and decision making for certification of client’s management system;
    Oversees the Development departmental of work plans, monitors and evaluates their performance effectiveness through implementation and submit reports to Director Standards Development;
    Promotes the uptake of the Foundation for Food Safety System Certification FSSC 22000 requirement’s in the industry in order to maintain and enhance food safety and security;
    Leads in the Coordination of staff competencies development in the department through formal training programmes, mentorship coaching, on-the-job training to be able to deliver the departmental objectives;
    Reviews, approves and recommends departmental expenditures and;
    Assigns duties and approves leave to the direct reports.

    Job Dimensions:

    Financial Responsibility:

    Generates revenue of approximately KES 120 M per annum
    Controls departmental budget of approximately KES 45M per annum
    Recommends departmental expenditure
    Oversees the development and Implementation of resource mobilization strategies

     Responsibility for Physical Assets

    Ensures prudent utilization of physical assets (Conference facilities, Computer, workstation, phones, office
    Furniture’s and Equipment) in the department.

    Decision Making:

    Strategic decisions such as partnerships and collaboration,
    Operational decisions and 
    Financial decisions

     Working Conditions:

    Works predominantly within the office.
    Expected travels within and outside the country

    Job Competencies (Knowledge, Experience and Attributes / Skills).

    Academic Qualifications

    Masters Degree
    Bachelor’s Degree in Science, Technology, Engineering and mathematics (STEM), Humanities and Social sciences.

    Professional Qualifications / Membership to professional bodies

    Registration with relevant professional body e.g.

    International register for certification auditors. – IRCA
    Engineers Board of Kenya
    Chemical society of Kenya.
    Kenya Institute of Management
    Kenya Nutritionists and Dieticians Institute – KNDI
    KEBS – Personnel Certification scheme,
    National Quality Institute membership

    Previous relevant work experience required.

    A minimum period of ten (10) years relevant work with at least five (5) years’ experience in a Managerial capacity.

    Functional Skills, Behavioral Competencies/Attributes:

    Functional

    Knowledge on management systems.
    International standards development Skills
    Information security management skills
    Proficient in utilization management systems software
    Presentation skills
    Financial management
    Leadership skills
    Project management skills
    Report writing
    Analytical skills

    Behavioural

    Leadership skills
    Conflict resolution skills
    Counselling skills.
    Problem solving skills
    Time management skills
    Communication skills
    Interpersonal skills
    Negotiation skills

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    Use the link(s) below to apply on company website.  

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  • Head, IT Infrastructure Manager, Security Operations Center( SOC)

    Head, IT Infrastructure Manager, Security Operations Center( SOC)

    Job Purpose Statement

    The Head of Technology Services is responsible for providing strategic direction for the enterprise’s infrastructure function. This role involves assessing IT industry trends, defining infrastructure support initiatives, and leading the development of infrastructure strategy, architecture, and service delivery standards. The role also includes predicting trends, developing long-range plans, and establishing metrics and service level agreements to drive IT service delivery performance.

    Key Accountabilities (Duties and Responsibilities)

    Network Infrastructure Strategy (30%)

    Develop and implement a networking and telecommunication strategy aligned with business strategy.
    Analyze, plan, design, and implement network projects.
    Review IT infrastructure policies for compliance.
    Build a network architectural framework and evaluate new networking technologies.

    Data Centre Strategy (30%)

    Direct and optimize server, storage, network, and collaboration systems operations.
    Coordinate with teams to implement new systems cost-effectively.
    Manage departmental sub-functions and develop budgets, policies, and procedures.

    Systems Administration and Operation (20%)

    Manage and control the server environment (on-premise and cloud).
    Administer and configure servers and virtualization systems.
    Provide oversight for IT infrastructure and review system configurations for upgrades.
    Develop and maintain SLAs with external vendors.

    Systems Security (10%)

    Design and implement systems security policies and controls.
    Build a systems security architectural framework.
    Review systems security configurations and plan cost-effective upgrades.

    Business Continuity Planning (5%)

    Assist in developing a Business Continuity Plan for IT operations.
    Execute detailed disaster recovery plans and liaise with telecom bodies and internal business units.

    Manage Outsourced Support Services (5%)

    Manage outsourced support vendors and ensure up-to-date inventory of Bank equipment.
    Coordinate with commercial services for proper storage and disposal of obsolete IT equipment.

    Job Specifications

    Academic:

    Bachelor’s degree in IT/Computer Science/Electrical Engineering/Telecommunications. A Master’s degree is an added advantage.

    Professional:

    Leadership/coaching/management training, IT Service Management certification (e.g., ITIL), system administration certification (e.g., MCSE), network-related certification (e.g., CCNA), security-related certification, business continuity training, project management skills (e.g., PRINCE2, PMP).

    Desired Work Experience:

    At least 10 years in IT, with 6 years in senior management leading teams and projects.

    Skills:

    Strong leadership, analytical, problem-solving, and communication skills.
    Knowledge of modern practices for ICT network infrastructure architecture and operations.
    Effective application of banking policies, processes, and guidelines.
    Self-empowerment, teamwork, and trust to support performance and customer-service-oriented culture.

    Job Dimensions

    Reporting Relationships:

    Direct Reports: Senior Manager Network, Senior Manager Data Centre, Senior Manager Cloud, Senior Manager Database, Senior Manager Collaboration
    Indirect Reports: Outsourced partners/vendors

    Stakeholder Management:

    Internal: All departments, NCBA Group subsidiaries
    External: System vendors and outsourced partners

    Decision Making Authority:

    Strategic: Technical architecture and design, security, optimization, and capacity management
    Operational: Data Centre operations, incident, change, and problem management
    Managerial/Leadership: Structural changes, task assignments, training

    Work Cycle and Impact:

    Short-term planning: 6-12 months
    Long-term planning: 1-3 years
    Continuous contribution to IT Infrastructure projects roadmap

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  • Job Placement Associate

    FCA Kenya is implementing advanced digital skills training project building on the experiences gained in the Creative Industries program and the potential of young men and women who possess digital skills to engage in a broad range of economic activities in the sector with well-targeted support. The project is aimed at providing emerging creatives with the technical and entrepreneurship skills, knowledge, resources, and access to networks necessary to tap into economic opportunities in Kenya’s creative industry. The role will focus on assisting program participants in securing meaningful job opportunities and creating sustainable career paths.

    Tasks and Responsibilities

    Job Placement Assistance:

    Collaborate with program participants to understand their career goals, skills, and preferences.
    Conduct job readiness assessments and provide personalized career coaching and guidance.
    Provide personalized guidance and support to help participants explore career options and develop realistic and achievable goals.
    Coordinate job search skills training sessions and orientations.
    Identify, gather information and maintaintain an updated weekly database on job opportunities, including paid internships and freelancing, in the creative industries.
    Assist program participant identifying job opportunities, preparing job applications, and navigating the recruitment process within the creative industry.
    Facilitate introductions, referrals, and applications for job opportunities, leveraging the program’s network and industry connections to maximize participants’ chances of securing employment.
    Increase students’ awareness of their legal rights and employer obligations regarding pay, hours and fair treatment in the workplace.

    Networking and Employer Engagement:

    Build and nurture relationships with potential employers including creative agencies, design studios, media companies, and other stakeholders within the Nairobi creative sector.
    Organize networking events, industry mixers, and portfolio showcases to connect program participants with key players in the creative industry.
    Actively participate in local creative industry events, conferences, and meetups to promote program participants and digital skills training programs.
    Facilitate mentorship opportunities and informational interviews with established professionals, thought leaders, and influencers in various creative disciplines.

    Client Acquisition Support

    Offer guidance on strategies for attracting and retaining clients, including pricing strategies, pitching techniques, and project management skills.
    Provide support in negotiating contracts, setting rates, and managing client relationships to ensure successful collaborations.

    Data Management and Reporting:

    Maintain accurate records of mentorship sessions, goals, action plans, and progress made by mentees.
    Maintain accurate records of participant progress, job placements, and networking activities.
    Generate reports on job placement metrics, including placement rates, employment types, and industry sectors.

    Qualifications and Experience

    Degree in Human Resources, Business Administration, Communications, Career Counseling, Project Management or related field (or equivalent work experience). Masters is highly prefered
    Proven experience in job placement, career counseling, or related roles within the creative sector.
    Extensive network of contacts within the creative industry, including potential clients, employers, and collaborators.
    Strong networking and relationship-building skills, with a demonstrated ability to effectively engage with diverse stakeholders, forge meaningful connections, and cultivate partnerships within the Nairobi creative ecosystem.
    Excellent communication, presentation, and interpersonal skills, with a passion for supporting youth in the creative field.
    Ability to work independently and as part of a team in a fast-paced, dynamic environment.
    Proficiency in MS Office suite and experience with online freelance platforms
    Experience with project management and reporting tools is a plus.

    Apply via :

    fca.rekrytointi.com

  • Advocacy and Programme Officer

    Support the development and implementation of partnership and advocacy initiatives

    Coordinate implementation of advocacy programmes/projects work. This entails, observing the work plans, deliverables, timelines, compliance to budgets, M&E plans, advocacy plans, selection of strategic partners, compliance to FAWE procedures, funding partner and the respective country governments, and overall quality assurance on projects under advocacy docket.
    Planning and execution of creative advocacy actions including influencing decisionmakers, campaigns, lobbying, and building public support for FAWE issues.
    Lead in commemoration of International Days on Education. This includes developing concept notes, convening sessions such as webinars, and working with National Chapters to commemorate these days at the Country level.
    Preparation of advocacy team reports and various documentation relating to the activities carried out. This includes correspondence, donors’ reports, and FAWE reports (monthly/quarterly/annual reports).
    Collect, document, and disseminate successful FAWE advocacy interventions. Includes production of well throughout advocacy materials such as position/issue papers, outcome papers, and policy briefs.
    Be the focal point for select FAWE demonstrative models and advocacy groups at the regional level.

    Support in knowledge management and capacity development.

    Research key issues relating to FAWE’s advocacy and policy work and be up to date with various interventions at global and regional levels.
    Support in building and strengthening FAWE partnerships for collective advocacy and collective project delivery. This includes collaboration with the African Union and its relevant institutions/networks, Regional Economic Communities such as EAC, SADC, ECOWAS, and National contexts such as partnerships with Ministries in charge of Education and Gender.
    Support the development of internal assessment and recommend capacity-building needs on advocacy. Thisincludes support for FAWE National Chapters and members.

    Provide technical support to FAWE’s National Chapters/Partners and strengthen stakeholder engagement.

    Provide technical support assistance to FAWE National Chapters to engage with relevant advocacy stakeholders and execute appropriate interventions.
    Provide substantive support to expanding and mobilizing stakeholder engagement and
    facilitate interventions towards influencing global trends in education such as EFA, SDGs, GES4CESA, and Agenda 2063.
    Support the advocacy Unit to strengthen the linkages between the global, regional, and national processes that promote the education and well-being of women and girls.
    Provide support in organizing workshops/forums to facilitate the sharing of experiences with relevant stakeholders.

    Programme Development & Management

    Provide administrative support towards the successful implementation of advocacy & partnership activities. This includes the preparation of documents such as memos, and agreements, scheduling meetings, and coordination of external contacts.
    Assist in resource mobilization efforts for advocacy initiatives. This includes pitching ideas to development partners and providing input in funding proposals for FAWE Advocacy and partnership work.
    Participate in proposal development processes liaising with the relevant Units such as the resource mobilization/programmes units to ensure that advocacy approaches are integrated into the programmes.
    Participate in programme meetings and related sessions to draw out research-based advocacy messages in programmes, and present advocacy updates.
    Provide any other support as required by the supervisor.

    Qualification Requirements

    Master’s degree in social sciences, Education, Political Science, Philosophy, Gender, Law, Project Management, Journalism, Public Relations, or any other relevant discipline.
    A first-level university degree in combination with four additional years of qualifying experience may be accepted in lieu of the advanced university degree.
    Preferred 8 years of work experience with a minimum of 4 years working in complex international environments with practical field experience.
    Experience in advocacy work and human development work with NGOs, and strategic partnerships especially working within a consortium (range of stakeholders) covering more than one country. Work Experience with the African Union, Regional Economic Communities, and Relevant National Ministries/Government Bodies is an added advantage.

    Review of applications will begin as soon as they are received, and only complete applications will be reviewed. If an outstanding applicant is identified early in the search process, we reserve the right to appoint before the deadline. For this reason, we encourage interested candidates to apply as soon as possible. Please submit a detailed CV and a Cover letter to the Executive Director via email address recruitment@fawe.org with the subject line FAWE Advocacy and Programme Officer by latest Friday, 20th December 2024.

    Apply via :

    recruitment@fawe.org

  • Group Marketing Manager East Africa Senior Accountant

    Job Summary

    The successful candidate will be responsible for developing, implementing, and managing marketing campaigns that promote our client’s company’s products, and brand. The ideal candidate will have a strong grasp of current marketing tools and strategies and be able to lead integrated marketing campaigns from concept to execution.

    Job description

    Strategic Leadership:

    Develop and implement a comprehensive marketing strategy for the group, aligning with the overall business objectives.
    Provide strategic direction to the media and advertising agency, ensuring that all marketing efforts are cohesive and contribute to the company’s growth and market leadership.
    Lead the internal marketing team to drive visibility, brand growth, and business development across all portfolios within the group.

    Business and Partnership Growth:

    Identify and cultivate new business opportunities and strategic partnerships to enhance the company’s market presence.
    Work closely with the sales and business development teams to create and execute marketing initiatives that drive revenue growth.
    Foster relationships with key stakeholders, clients, and partners to enhance the agency’s reputation and expand its client base.

    Team Leadership and Development:

    Oversee and optimize the marketing team, ensuring that roles and responsibilities are clearly defined and aligned with business goals.
    Mentor, coach, and develop team members, fostering a high-performance culture that encourages creativity, innovation, and professional growth.
    Ensure the marketing team is equipped with the necessary skills, tools, and resources to achieve their objectives.

    Business Sustainability and Performance:

    Develop and manage the marketing budget, ensuring efficient allocation of resources and maximizing ROI on all marketing activities.
    Monitor and report on key performance metrics, adjusting strategies and tactics as necessary to achieve targets.
    Champion sustainability initiatives within the marketing function, aligning marketing practices with the group’s broader sustainability goals.

    Customer Experience and Engagement:

    Lead initiatives to enhance the customer experience across all touchpoints, ensuring a consistent and positive brand interaction.
    Develop and implement customer engagement strategies that build loyalty, advocacy, and long-term relationships with the group’s customers.
    Utilize customer insights and feedback to continuously improve marketing campaigns and initiatives.
    Digital Marketing and Innovation:
    Champion digital marketing efforts across the group, ensuring a strong online presence and leveraging digital channels for growth.
    Stay abreast of the latest trends and innovations in digital marketing, applying best practices to enhance campaign effectiveness and reach.
    Oversee the development and execution of digital marketing campaigns, including SEO, SEM, social media, email marketing, and content marketing.

    Brand Management:

    Ensure consistent brand messaging and positioning across all companies within the group.
    Oversee the development and execution of brand campaigns that elevate the group’s brands in the market.
    Lead efforts to refresh and update brand identities as needed to stay relevant in the market.

    Cross-Functional Collaboration:

    Collaborate with other departments, including sales, product development, and operations, to ensure that marketing strategies are aligned with business needs.
    Act as a key liaison between the marketing team and other business units within the group, facilitating communication and alignment.

    Qualifications and Skills:

    Bachelor’s degree in Business or social sciences.
    MBA in Marketing, PR will be an added advantage.
    Professional marketing qualification e.g. CIM or equivalent.
    Member of the Chartered Institute of Marketing.
    7- 10 years working experience in a similar position with at least 3- 4 years’ experience in management

    go to method of application »

    Applications should be sent to: jobs@summithrmc.com  clearly indicating the position they are applying for on the email subject as:“ Group Marketing Manager ” by 13th Dec, 2024.”Senior Accountant” by 13th December 2024.

    Apply via :

    jobs@summithrmc.com

  • Senior Manager: IT Governance

    About the Role:

    This is a critical leadership role responsible for driving governance and compliance within the Digital Information Technology Department. This position involves establishing and maintaining effective information technology and information security policy frameworks that meet regulatory requirements and industry best practices.

    The incumbent will lead efforts to ensure that compliance standards are upheld across the organization, fostering a culture of accountability and excellence within the Digital IT Department.

    In addition to governance responsibilities, the Senior Manager will play a vital role in risk management, ensuring that potential risks are proactively identified and mitigated. This includes integrating risk management processes into all aspects of IT operations and decision-making. The role will also involve collaborating with various stakeholders across the Bank to promote awareness and understanding of governance and compliance protocols.

    Additionally, the role will oversee the Business Continuity program for Information Technology, ensuring that IT services remain available to business operations and customers in the event of unforeseen disruptions. This includes developing, implementing, and testing business continuity plans to meet agreed-upon service levels, particularly regarding Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO). By effectively managing these responsibilities, the Senior Manager will contribute to the Bank’s overall resilience and capacity to maintain operational continuity.

    Through strategic leadership, stakeholder engagement, and a commitment to excellence, the Senior Manager of IT Governance will play a pivotal role in aligning the IT Department’s objectives with the broader goals of the organization, ensuring long-term stability and success.

    Key Responsibilities:

    Serve as the custodian of Information Technology (IT) and Information Security (IS) policy and governance frameworks across the Group, ensuring that these frameworks are effectively implemented and integrated into the organization’s operations.
    Manage the IT and IS policy framework, which includes the creation, regular review, updating, dissemination, and monitoring of policies to ensure clarity and compliance throughout the organization.
    Stay informed on evolving regulations and prudential guidelines impacting information technology and information security, consistently updating the Bank’s policies, standards, and procedures to align with industry best practices and compliance requirements.
    Oversee the administration and management of Information Technology and Information Security processes, ensuring that these processes are efficient, secure, and conducive to achieving organizational objectives.
    Provide strategic guidance to IT teams, driving the adoption of technology best practices such as COBIT, ISO 20000, ISO 27001, and PCI DSS. Ensure these best practices are thoroughly enshrined within IT policies and practices.
    Oversee and manage risk management tools and practices within the IT Department, including the implementation and maintenance of Risk Control Self-Assessments (RCSA) and IT risk registers across the Group.
    Serve as the key liaison for all internal and external IT and Information Security (IS) audit and risk assessment engagements across the Group. Coordinate with auditors and stakeholders to facilitate comprehensive assessments and ensure timely resolution of any identified issues.
    Track and report on IT audit and risk findings, including the management of forums for IT leadership to discuss and address these findings.
    Lead the Information Security Awareness program across the Group and with external stakeholders, developing and implementing awareness training sessions, tools, and reporting mechanisms to foster a strong security culture.
    Oversee and manage the Business Continuity Program within the IT Department, including conducting IT Business Impact Analyses to assess and prioritize critical IT functions across the Group.
    Collaborate with key IT stakeholders to maintain up-to-date disaster recovery plans, ensuring that recovery procedures are effective and align with the organization’s needs.
    Manage disaster recovery and backup testing schedules, ensuring that tests are conducted regularly. Prepare comprehensive reports on test results and implement necessary remedial actions to address any identified deficiencies.
    Provide strong leadership and performance management for direct reports, fostering a culture of continuous improvement through regular feedback and objective evaluations at the end of the year.
    Coordinate and manage a team of resources and consultants to fulfill the governance and compliance function effectively

    Skills & Qualifications:

    Bachelor’s degree in business, computer science, computer engineering, electrical engineering, system analysis, or a related field. A Master’s degree will be an added advantage.
    Minimum of 6 years of experience in IT, Information Security, IT Audit, or IT Governance, including at least 2 years in a managerial role within a highly digitized organization.
    At least 3 years of experience conducting IT compliance assessments or IT governance and assurance/compliance assessments.
    Relevant certifications in Information Security, such as Information Systems Auditing, Information Security Management, or Business Continuity/Disaster Recovery, will be an added advantage.
    Strong knowledge of information security best practices and compliance standards.
    Proficient in audit management and reporting, with demonstrated experience in managing audits effectively.
    Prior experience in a Financial services organization is a significant advantage.

    Apply via :

    dtbk.dtbafrica.com

  • Digital Support Specialist Enterprise Solution Engineer

    Key Responsibilities; –

    Provide technical support for existing Agency, Mobiloan, Internet Banking, Mobi, C2B, MTS, Channel Manager systems (herein later referred to as Digital Channels) and implementation of related projects. 
    Delivering business solutions by ensuring that they are well tested and are rolled out in a manner that does not adversely affect business processes. 
    Work closely with IT Security to ensure that the Digital Channels money transfer services are well secured and in implementing SSL and other encryption certificates for ensuring robust and secure Digital Channels services 
    Roll out of business solutions, ensuring that they are well tested and are rolled out in a manner that does not adversely affect business processes, and providing processes and training to the users. 
    Recommend and implement upgrades or changes to the Digital Channels solutions for performance, security or business benefits 
    Provide first level IT training and support to users in addition to keeping track of user issues and oversee their prompt resolution. Develop subject matter expert knowledge of Mobile, digital Commerce and other payment banking technologies 
    Continuously analyze user requirements to develop and provide solutions 
    Enhance and develop new channels for delivering services to customers 
    Maintain and manage up to date system configurations and user documentation, also develop Business Continuity plans for both mobile channel solutions. 
    Ensure compliance of SLAs with system vendors. 

    The Person

    For the above position, the successful applicant should have the following: 

    Bachelor’s Degree in  IT/CS/Mathematics. 
    Professional qualification/Certification in ITIL,Linux Oracle Database administration is an added advantage.
    Master’s degree in any computer or business related, Project Management is an added advantage.
    3 years’ work experience in the same or related role, with at least:
    2 years’ experience in Digital Channels (Mobile Banking, Internet Banking, Agency Banking) administration.
    2 years’ experience in Linux Server Administration. 
    1-year experience in IT Projects and Business analysis. 
    1-year experience in Change Management is an added advantage. 

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