Jobs Kenya

Job Qualification: criteria in BA/BSc/HND , MBA/MSc/MA

  • Tupande User Experience Lead (Fixed-term)

    Tupande User Experience Lead (Fixed-term)

    Responsibilities

    User research strategy & execution:

    Design and implement comprehensive user research that aligns with Tupande’s product and service goals. Also, ensure research insights are translated into actionable recommendations and integrated into product design, service delivery, and strategic planning
    Oversee the design and execution of qualitative and quantitative research projects, including user interviews, surveys, usability testing, field research, and ethnographic studies

    Human-centered design leadership:

    Lead the team in applying design thinking methodologies to address complex challenges, ensuring that user needs lead decision-making
    Guide the brainstorming, prototyping, and iteration of design solutions, ensuring that they are tested and validated with users
    Champion the importance of human-centered design as a strategic approach across all levels of the organization, ensuring it is embedded in Tupande’s culture.
    Engage with leadership and cross-functional teams to promote a shared understanding of HCD principles, emphasizing the importance of creating impactful user-centered solutions across the entire organization.

    Team leadership:

    Lead, mentor, and support the user research and HCD team, fostering a collaborative work environment while fostering their professional growth

    Collaboration:

     Work with the global HCD lead to ensure the HCD strategy and processes are following best practice
    Be an important liaison between the User Research & HCD team and other departments, ensuring agreement on project goals and timelines

    Project management, Reporting, and Process Improvement:

    Manage multiple research and design projects simultaneously, ensuring timely delivery, high-quality data collection and analysis, and actionable outcomes
    Present recommendations to Tupande and OAF leadership and stakeholders, influencing decision-making at all levels of the organization
    Improve research and design processes, ensuring they are efficient, scalable, and aligned with Tupande’s goals

    Career Growth and Development

    We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

    Qualifications

    Bachelor’s or Master’s degree in Design, Human-computer interaction, Anthropology, or a related field.
    At least 4+ years of experience in user research, human-centered design, or related fields, with demonstrated experience leading teams and managing research projects
    Expertise in both qualitative and quantitative research methods, including user interviews, surveys, usability testing, and data analysis
    Experience in managing teams of researchers and designers
    Proficiency in design thinking methodologies and tools with experience leading cross-functional teams through the design process
    Experience communicating with varied audiences, including translating complex research findings into clear, actionable insights

    Apply via :

    eacrefund.org

  • Tupande User Experience Lead (Fixed-term)

    Tupande User Experience Lead (Fixed-term)

    Responsibilities

    User research strategy & execution:

    Design and implement comprehensive user research that aligns with Tupande’s product and service goals. Also, ensure research insights are translated into actionable recommendations and integrated into product design, service delivery, and strategic planning
    Oversee the design and execution of qualitative and quantitative research projects, including user interviews, surveys, usability testing, field research, and ethnographic studies

    Human-centered design leadership:

    Lead the team in applying design thinking methodologies to address complex challenges, ensuring that user needs lead decision-making
    Guide the brainstorming, prototyping, and iteration of design solutions, ensuring that they are tested and validated with users
    Champion the importance of human-centered design as a strategic approach across all levels of the organization, ensuring it is embedded in Tupande’s culture.
    Engage with leadership and cross-functional teams to promote a shared understanding of HCD principles, emphasizing the importance of creating impactful user-centered solutions across the entire organization.

    Team leadership:

    Lead, mentor, and support the user research and HCD team, fostering a collaborative work environment while fostering their professional growth

    Collaboration:

     Work with the global HCD lead to ensure the HCD strategy and processes are following best practice
    Be an important liaison between the User Research & HCD team and other departments, ensuring agreement on project goals and timelines

    Project management, Reporting, and Process Improvement:

    Manage multiple research and design projects simultaneously, ensuring timely delivery, high-quality data collection and analysis, and actionable outcomes
    Present recommendations to Tupande and OAF leadership and stakeholders, influencing decision-making at all levels of the organization
    Improve research and design processes, ensuring they are efficient, scalable, and aligned with Tupande’s goals

    Career Growth and Development

    We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

    Qualifications

    Bachelor’s or Master’s degree in Design, Human-computer interaction, Anthropology, or a related field.
    At least 4+ years of experience in user research, human-centered design, or related fields, with demonstrated experience leading teams and managing research projects
    Expertise in both qualitative and quantitative research methods, including user interviews, surveys, usability testing, and data analysis
    Experience in managing teams of researchers and designers
    Proficiency in design thinking methodologies and tools with experience leading cross-functional teams through the design process
    Experience communicating with varied audiences, including translating complex research findings into clear, actionable insights

    Apply via :

    eacrefund.org

  • Policy Manager

    Policy Manager

    FCLP members are working together to support ambition across a number of different policy workstreams. These include (1) greening construction with sustainable timber, (2) supporting deforestation-free commodity trade, (3) increasing use of debt-related financial instruments for nature, (4) strengthening and scaling forest carbon credits and results, (5) supporting Indigenous Peoples, and local communities initiatives, and (6) supporting the development of the Tropical Forests Forever Facility. Each workstream is led by different government members and is in the process of developing COP30 deliverables, and a longer-term strategy as members work towards 2030. 

    To support members to deliver, the FCLP Secretariat provides support staff in the form of one “Policy Lead”, an individual with significant technical experience in that area, as well as a “Policy Manager”. The Policy Manager will be responsible for the following under each workstream: 

    Organise meetings and workshops ensuring that all convenings meet FCLP Secretariat standards, coordinating input papers and materials, and providing summaries of meetings and next steps. 
    Coordinate stakeholder engagement and communication including being available and helpful to members.
    Support the drafting and coordination of papers and reports to progress objectives of the workstream.
    Support event delivery at relevant international forums (Climate Weeks, COPs etc.)
    Lead project management, tracking and monitoring workstream planning and delivery, maintaining information management, core documents, managing revisions/member input and supporting in long term planning. 
    Provide administrative support and manage administrative processes to support the workstream e.g. procuring short-term resources to support delivery.
    Support the Policy Lead to identify opportunities to advance the workplan.
    Support Policy Lead in ensuring effective collaboration and information-sharing across FCLP workstreams as appropriate.
    Contribute effectively to the FCLP Secretariat as a whole, actively participating in meetings and workplanning, and providing other core support to the Secretariat as needed.
    Perform other duties as may be reasonably required and in line with the incumbent’s scope of services above.
    The personnel will be part of a matrix management system. The personnel will be line managed by the Deputy Director for Policy and tasks managed by the relevant Policy Leads for each workstream they advise on. 
    This role will support the Indigenous Peoples, and local communities workstream. A multi-stakeholder platform has been launched which brings together governments, philanthropies and indigenous leaders. Collectively, participants have agreed to prioritise delivering a global commitment on land tenure at COP30 and the personnel will project manage the operation of this platform and therefore support the delivery of this target. 
    FCLP members will have a strategy meeting in early 2025 to decide where resources should be prioritized. The personnel second workstream will be allocated based on this discussion.  

    Monitoring and Progress Controls

    A work plan will be developed based on the UNOPS PER cycle and serve as the overarching document to monitor progress and record performance. 

     Education/Experience/Language requirements

    FEMALE CANDIDATES ARE STRONGLY ENCOURAGED TO APPLY
    Education:

    An advanced university degree (Master’s or equivalent) preferably in environment, policy, law, international relations, economics or related fields with two (2) years of relevant experience is required; OR
    First level university degree (Bachelor’s or equivalent) preferably in environment, policy, law, international relations, economics or related fields with four (4) years of relevant experience.

    Required Experience:

    Relevant experience is defined as professional experience working on forests and land-use, climate change, REDD+, Indigenous Peoples, and Local Communities rights. 
    Experience drafting high-level documents is required.
    Experience working with government systems and understanding different dynamics in a diverse range of governments is required.
    Experience of managing complex projects/processes, demonstrating an ability to be agile and work with a number of different stakeholders is required. 

    Desirable experience (the following experience is optional candidates who do not have it are welcome to apply):

    Experience of working on climate and nature finance issues is desirable. 
    Experience working with a diverse range of countries on policy related to forests and land-use is an advantage.
    Experience and understanding of all aspects of UNFCCC climate COPs and other high-profile climate and nature processes.

    Apply via :

    jobs.unops.org

  • Finance Manager East Africa

    Finance Manager East Africa

    The Position

    Finance Manager East Africa leads and manages financial health as well as operations (Supply Chain, Procurement, IT) and finance processes across the organization.  He/She will be a member of the local leadership team, and report into the General Manager with a functional reporting line to the Area Finance Head.

    As an integral member of our team, you will co-own the development and execution of our strategy, aligning it with Regional and Divisional priorities. Your expertise in finance, coupled with a comprehensive understanding of various business areas and their financial and business process implications, will enable you to identify and optimize resource allocation for both short-term gains and long-term potential.

    The role entails the following responsibilities:

    Partner with the General Manager to drive the affiliate strategy towards the patient ambition
    Partner with the business and act as a catalyst to explore new avenues to benefit patients (e.g. PSPs, commercial deals, access solutions, etc.) by providing business and finance advice
    Demonstrate an entrepreneurial spirit by providing relevant insights based on a robust understanding of the patient journey and local business context to drive patient impact
    ·Network and collaborate within the affiliate as well as the wider Roche networks to co-create solutions for patients and play a role in elevating the local healthcare ecosystem
    Drive projects to simplify processes and adapt to new technologies with the aim of being more agile and free up time to drive patient impact
    Be an active member of the Africa FINET and successfully leverage other networks to create an impact through learning and sharing
    Fiduciary obligation to ensure adherence to all relevant financial laws and regulations for a sustainable business and value creation.

    As a member of the local Leadership Team and as a people leader you will:

    Embrace the leadership capabilities of being visionary for the impact on patient’s lives, architect processes, catalyze team thinking, and coach your talented team members for success
    Continuously and passionately coach and mentor your colleagues and team members and improve our feedback culture through leadership
    Demonstrate learning agility and the ability to align, unify, and lead diverse and virtual teams
    Role model inclusive leadership and emphasize increasing diversity at all levels
    Lead the team by empowering them through agile ways of working and efficient decision-making
    Manage the performance, development, and succession plans of the team

    Who you are

    You are passionate about the impact on patients you can have, you are playful with the uncertainty the dynamics of the country served will bring whilst you will stay your course towards the long-term vision
    You are a self-starter and energized by the new learning opportunities the cultural and market environment will provide you

    In order to set yourself up for success you require the following qualifications:

    Business and financial acumen with the ability to connect the dots in an entrepreneurial way
    Strong analytical skills and ability to turn data into insights
    Possesses an entrepreneurial spirit and inspiring curiosity that motivates others
    Strong communication skills as well as the ability to align various stakeholders
    Ability to learn fast and turn learnings into meaningful projects
    Ability to coach and lead a team through influence and visionary leadership
    Bachelor’s degree is required; MA/MBA is preferred
    7+ years of relevant working experience (Healthcare industry preferred)

    Apply via :

    careers.roche.com

  • Policy Manager

    Policy Manager

    FCLP members are working together to support ambition across a number of different policy workstreams. These include (1) greening construction with sustainable timber, (2) supporting deforestation-free commodity trade, (3) increasing use of debt-related financial instruments for nature, (4) strengthening and scaling forest carbon credits and results, (5) supporting Indigenous Peoples, and local communities initiatives, and (6) supporting the development of the Tropical Forests Forever Facility. Each workstream is led by different government members and is in the process of developing COP30 deliverables, and a longer-term strategy as members work towards 2030. 

    To support members to deliver, the FCLP Secretariat provides support staff in the form of one “Policy Lead”, an individual with significant technical experience in that area, as well as a “Policy Manager”. The Policy Manager will be responsible for the following under each workstream: 

    Organise meetings and workshops ensuring that all convenings meet FCLP Secretariat standards, coordinating input papers and materials, and providing summaries of meetings and next steps. 
    Coordinate stakeholder engagement and communication including being available and helpful to members.
    Support the drafting and coordination of papers and reports to progress objectives of the workstream.
    Support event delivery at relevant international forums (Climate Weeks, COPs etc.)
    Lead project management, tracking and monitoring workstream planning and delivery, maintaining information management, core documents, managing revisions/member input and supporting in long term planning. 
    Provide administrative support and manage administrative processes to support the workstream e.g. procuring short-term resources to support delivery.
    Support the Policy Lead to identify opportunities to advance the workplan.
    Support Policy Lead in ensuring effective collaboration and information-sharing across FCLP workstreams as appropriate.
    Contribute effectively to the FCLP Secretariat as a whole, actively participating in meetings and workplanning, and providing other core support to the Secretariat as needed.
    Perform other duties as may be reasonably required and in line with the incumbent’s scope of services above.
    The personnel will be part of a matrix management system. The personnel will be line managed by the Deputy Director for Policy and tasks managed by the relevant Policy Leads for each workstream they advise on. 
    This role will support the Indigenous Peoples, and local communities workstream. A multi-stakeholder platform has been launched which brings together governments, philanthropies and indigenous leaders. Collectively, participants have agreed to prioritise delivering a global commitment on land tenure at COP30 and the personnel will project manage the operation of this platform and therefore support the delivery of this target. 
    FCLP members will have a strategy meeting in early 2025 to decide where resources should be prioritized. The personnel second workstream will be allocated based on this discussion.  

    Monitoring and Progress Controls

    A work plan will be developed based on the UNOPS PER cycle and serve as the overarching document to monitor progress and record performance. 

     Education/Experience/Language requirements

    FEMALE CANDIDATES ARE STRONGLY ENCOURAGED TO APPLY
    Education:

    An advanced university degree (Master’s or equivalent) preferably in environment, policy, law, international relations, economics or related fields with two (2) years of relevant experience is required; OR
    First level university degree (Bachelor’s or equivalent) preferably in environment, policy, law, international relations, economics or related fields with four (4) years of relevant experience.

    Required Experience:

    Relevant experience is defined as professional experience working on forests and land-use, climate change, REDD+, Indigenous Peoples, and Local Communities rights. 
    Experience drafting high-level documents is required.
    Experience working with government systems and understanding different dynamics in a diverse range of governments is required.
    Experience of managing complex projects/processes, demonstrating an ability to be agile and work with a number of different stakeholders is required. 

    Desirable experience (the following experience is optional candidates who do not have it are welcome to apply):

    Experience of working on climate and nature finance issues is desirable. 
    Experience working with a diverse range of countries on policy related to forests and land-use is an advantage.
    Experience and understanding of all aspects of UNFCCC climate COPs and other high-profile climate and nature processes.

    Apply via :

    jobs.unops.org

  • Finance Manager East Africa

    Finance Manager East Africa

    The Position

    Finance Manager East Africa leads and manages financial health as well as operations (Supply Chain, Procurement, IT) and finance processes across the organization.  He/She will be a member of the local leadership team, and report into the General Manager with a functional reporting line to the Area Finance Head.

    As an integral member of our team, you will co-own the development and execution of our strategy, aligning it with Regional and Divisional priorities. Your expertise in finance, coupled with a comprehensive understanding of various business areas and their financial and business process implications, will enable you to identify and optimize resource allocation for both short-term gains and long-term potential.

    The role entails the following responsibilities:

    Partner with the General Manager to drive the affiliate strategy towards the patient ambition
    Partner with the business and act as a catalyst to explore new avenues to benefit patients (e.g. PSPs, commercial deals, access solutions, etc.) by providing business and finance advice
    Demonstrate an entrepreneurial spirit by providing relevant insights based on a robust understanding of the patient journey and local business context to drive patient impact
    ·Network and collaborate within the affiliate as well as the wider Roche networks to co-create solutions for patients and play a role in elevating the local healthcare ecosystem
    Drive projects to simplify processes and adapt to new technologies with the aim of being more agile and free up time to drive patient impact
    Be an active member of the Africa FINET and successfully leverage other networks to create an impact through learning and sharing
    Fiduciary obligation to ensure adherence to all relevant financial laws and regulations for a sustainable business and value creation.

    As a member of the local Leadership Team and as a people leader you will:

    Embrace the leadership capabilities of being visionary for the impact on patient’s lives, architect processes, catalyze team thinking, and coach your talented team members for success
    Continuously and passionately coach and mentor your colleagues and team members and improve our feedback culture through leadership
    Demonstrate learning agility and the ability to align, unify, and lead diverse and virtual teams
    Role model inclusive leadership and emphasize increasing diversity at all levels
    Lead the team by empowering them through agile ways of working and efficient decision-making
    Manage the performance, development, and succession plans of the team

    Who you are

    You are passionate about the impact on patients you can have, you are playful with the uncertainty the dynamics of the country served will bring whilst you will stay your course towards the long-term vision
    You are a self-starter and energized by the new learning opportunities the cultural and market environment will provide you

    In order to set yourself up for success you require the following qualifications:

    Business and financial acumen with the ability to connect the dots in an entrepreneurial way
    Strong analytical skills and ability to turn data into insights
    Possesses an entrepreneurial spirit and inspiring curiosity that motivates others
    Strong communication skills as well as the ability to align various stakeholders
    Ability to learn fast and turn learnings into meaningful projects
    Ability to coach and lead a team through influence and visionary leadership
    Bachelor’s degree is required; MA/MBA is preferred
    7+ years of relevant working experience (Healthcare industry preferred)

    Apply via :

    careers.roche.com

  • Head, IT Infrastructure Manager, Security Operations Center( SOC)

    Head, IT Infrastructure Manager, Security Operations Center( SOC)

    Job Purpose Statement

    The Head of Technology Services is responsible for providing strategic direction for the enterprise’s infrastructure function. This role involves assessing IT industry trends, defining infrastructure support initiatives, and leading the development of infrastructure strategy, architecture, and service delivery standards. The role also includes predicting trends, developing long-range plans, and establishing metrics and service level agreements to drive IT service delivery performance.

    Key Accountabilities (Duties and Responsibilities)

    Network Infrastructure Strategy (30%)

    Develop and implement a networking and telecommunication strategy aligned with business strategy.
    Analyze, plan, design, and implement network projects.
    Review IT infrastructure policies for compliance.
    Build a network architectural framework and evaluate new networking technologies.

    Data Centre Strategy (30%)

    Direct and optimize server, storage, network, and collaboration systems operations.
    Coordinate with teams to implement new systems cost-effectively.
    Manage departmental sub-functions and develop budgets, policies, and procedures.

    Systems Administration and Operation (20%)

    Manage and control the server environment (on-premise and cloud).
    Administer and configure servers and virtualization systems.
    Provide oversight for IT infrastructure and review system configurations for upgrades.
    Develop and maintain SLAs with external vendors.

    Systems Security (10%)

    Design and implement systems security policies and controls.
    Build a systems security architectural framework.
    Review systems security configurations and plan cost-effective upgrades.

    Business Continuity Planning (5%)

    Assist in developing a Business Continuity Plan for IT operations.
    Execute detailed disaster recovery plans and liaise with telecom bodies and internal business units.

    Manage Outsourced Support Services (5%)

    Manage outsourced support vendors and ensure up-to-date inventory of Bank equipment.
    Coordinate with commercial services for proper storage and disposal of obsolete IT equipment.

    Job Specifications

    Academic:

    Bachelor’s degree in IT/Computer Science/Electrical Engineering/Telecommunications. A Master’s degree is an added advantage.

    Professional:

    Leadership/coaching/management training, IT Service Management certification (e.g., ITIL), system administration certification (e.g., MCSE), network-related certification (e.g., CCNA), security-related certification, business continuity training, project management skills (e.g., PRINCE2, PMP).

    Desired Work Experience:

    At least 10 years in IT, with 6 years in senior management leading teams and projects.

    Skills:

    Strong leadership, analytical, problem-solving, and communication skills.
    Knowledge of modern practices for ICT network infrastructure architecture and operations.
    Effective application of banking policies, processes, and guidelines.
    Self-empowerment, teamwork, and trust to support performance and customer-service-oriented culture.

    Job Dimensions

    Reporting Relationships:

    Direct Reports: Senior Manager Network, Senior Manager Data Centre, Senior Manager Cloud, Senior Manager Database, Senior Manager Collaboration
    Indirect Reports: Outsourced partners/vendors

    Stakeholder Management:

    Internal: All departments, NCBA Group subsidiaries
    External: System vendors and outsourced partners

    Decision Making Authority:

    Strategic: Technical architecture and design, security, optimization, and capacity management
    Operational: Data Centre operations, incident, change, and problem management
    Managerial/Leadership: Structural changes, task assignments, training

    Work Cycle and Impact:

    Short-term planning: 6-12 months
    Long-term planning: 1-3 years
    Continuous contribution to IT Infrastructure projects roadmap

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • National Sales Manager

    National Sales Manager

    GENERAL JOB DESCRIPTION:

    This position has the overall responsibilities of:

    Achieving national commercial targets and other assignments as may be directed by utilizing the company commercial team and/or distributor(s).
    Overseeing customer and distributor relationships ensuring all issues are resolved promptly to achieve growth and retention targets.
    Managing, developing, coaching, and motivating the commercial team to ensure SOPs are followed and targets are met.
    Maintaining current knowledge of relevant developments and establishing necessary contacts (e.g., government, local associations) within the country.
    Developing and delivering accurate and timely sales, distributor, and market reports.

    SPECIFIC JOB RESPONSIBILITES:

    The Sales Manager is responsible and accountable for the following Core job elements:

    Collaborate with the CEO to develop and implement sales initiatives, programs, and strategies for key market capture.
    Develop standard operating procedures for the commercial team and ensure compliance by all staff.
    Manage, develop, coach, and motivate the commercial team to ensure SOPs are followed and targets are met.
    Achieve commercial targets. Targets may include Net Sales, Cost of Selling, Trade Coverage etc.
    Maximize sales volume and revenue growth through distributor, wholesaler, and retail outlet management.
    Forecast, develop, and set sales objectives for regions and territories.
    Develop and execute appropriate 5P strategies, tailoring strategies to each market.
    Manage customers by providing a high level of customer service and resolving issues promptly.
    Ensure distributor compliance with targets and agreements, reviewing regularly and identifying areas of improvement.
    Constantly monitor market conditions and competitor activities. Provide timely market intelligence reports with actionable insights based on data to the CEO for discussion and implementation.
    Drive Go-To-Market strategies and execute annual business plans aligned with budget goals.
    Oversee the execution of advertising and promotional campaigns, managing the ‘Call Value System’ to optimize resource utilization and sales effectiveness.
    Ensure effective implementation of class-of-trade and Go-To-Market strategies across retail environments.

    EDUCATIONAL AND COLLATERAL REQUIREMENTS:

    An undergraduate degree from an accredited University with eight years’ experience in various and progressively increasing sales responsibilities in a multinational environment. An MBA degree in Marketing or Management is an added advantage.
    Demonstrated excellence in 5P field execution, good understanding of and relationships with the trade at all levels. Outstanding shopper and consumer knowledge, negotiations skills.
    Ability to deliver impactful reports and insights with exceptional strategic, analytical, creative, communication, team management and presentation skills.
    Ability to effectively manage a profit and loss statement, awareness of supply chain and sales activity impacts on the cash flow statement.

    TUME consulting is interested in meeting candidates who meet the requirements above. Interested candidates should submit their applications to info@tumeconsulting.com quoting ‘National Sales Manager’ as the subject of their email by Monday, 16th December 2024.

    Apply via :

    info@tumeconsulting.com

  • Monitoring, Evaluation & Learning Advisor Program Driver

    Monitoring, Evaluation & Learning Advisor Program Driver

    The MEL Advisor will play a key role in enhancing the capacity of field MEL and Activity teams and ensuring that data systems and processes align with TechnoServe and USAID guidelines.

    Key Roles and Responsibilities: 

    MEL System Support and Coordination

    Assist the MEL Manager in refining and implementing the MEL framework, ensuring alignment with Activity objectives and USAID guidelines.
    Collaborate with consortium partners to ensure the integration of MEL practices across all regions and activities.
    Support the rollout and maintenance of the FSA Management Information System (FSA MIS) to ensure seamless data flow and reporting.

    Data collection and Quality Assurance

    Develop and test data collection tools and protocols in collaboration with the MEL manager, technical leads and field teams.
    Conduct periodic field-level monitoring and verification to ensure data accuracy, timeliness, and consistency.
    Support data quality assessments and participate in USAID-led external reviews, addressing data quality issues effectively.
    Oversee the implementation of FSA assessments and evaluations , such as baseline surveys, annual outcome surveys/ participant-based assessments etc., to generate actionable insights.
    Ensure adherence to TechnoServe’s and USAID guidelines and data protection standards in all MEL activities.
    Maintain robust documentation of MEL processes, methodologies, and results for audits and reviews.

    Reporting and analysis

    Contribute to the preparation of monthly, quarterly, semi-annual, and annual reports, including data visualization and performance insights.
    Aggregate and analyze data to identify trends, supporting Activity planning and decision-making.
    Assist in compiling quarterly scorecards and other performance monitoring tools.

    Capacity building and Technical Support

    Provide ongoing training to field MEL teams and Activity staff in data collection, management, analysis, and reporting to ensure alignment with FSA MEL standards and practices.
    Provide targeted technical assistance to consortium partners, ensuring alignment with FSA MEL framework and standards.
    Foster a culture of data-driven decision-making within FSA by promoting the importance of MEL practices and encouraging its integration into day-to-day operations.

    Accountability and Beneficiary Feedback

    Assist in the development and management of beneficiary feedback mechanisms, ensuring insights inform Activity adjustments.
    Analyze feedback data and provide actionable recommendations to enhance Activity accountability.

    Desired Qualifications and Experience

    Bachelor’s Degree in Statistics, Economics, Monitoring & Evaluation, or MEL related field. A Master’s Degree is preferred.
    At least 5 years of professional experience in designing and implementing monitoring and Evaluation systems for complex projects funded by USAID, preferably in food security and nutrition- related projects.
    Knowledge of USAID MEL technical principles, guidance, and concepts, and experience collecting, analyzing, and reporting USAID indicators.
    Proficiency in GIS software use in development programming.
    Advanced computer skills, including analytical software (e.g. Advanced Excel, SPSS, STATA, R, or Python) and data visualization programs (e.g. Advanced Excel, Tableau, Power Bi)
    Demonstrated experience in developing and implementing MEL technology platforms to enhance data collection, management, analysis, and reporting processes, a plus       
    Knowledge of web-based surveys (e.g. ONA, google forms, Comm Care) is desirable.
    Experience in supporting and strengthening the government/county M&E system.
    Experience and skills in partner relationship management, participatory action planning and community engagement is a plus.
    Ability to travel across the country  to support data collection.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Director, Operations Deputy Director, Operations: Debt Management Deputy Director, ICT Infrastructure and Support Deputy Director, ICT Business Applications & Innovation Deputy Director, Corporate Communication Deputy Director Supply Chain Management Deputy Director Research and Planning Assistant Director, ICT, Business Applications and Innovation Assistant Director, ICT, Information Systems Security & Data Protection Assistant Director, Customer Experience Assistant Director, Legal Services Assistant Director, Research and Planning Assistant Director, Internal Audit Assistant Director, Management Accounting Assistant Director, External Resource Mobilization and Products Development Principal Legal Officer Principal Customer Experience Officer, Digital and Creative Services Senior Customer Experience Officer, Digital and Creative Services Internal Audit Officer I Driver II – 2 Posts Assistant Customer Experience Officer – 11 Posts

    Director, Operations Deputy Director, Operations: Debt Management Deputy Director, ICT Infrastructure and Support Deputy Director, ICT Business Applications & Innovation Deputy Director, Corporate Communication Deputy Director Supply Chain Management Deputy Director Research and Planning Assistant Director, ICT, Business Applications and Innovation Assistant Director, ICT, Information Systems Security & Data Protection Assistant Director, Customer Experience Assistant Director, Legal Services Assistant Director, Research and Planning Assistant Director, Internal Audit Assistant Director, Management Accounting Assistant Director, External Resource Mobilization and Products Development Principal Legal Officer Principal Customer Experience Officer, Digital and Creative Services Senior Customer Experience Officer, Digital and Creative Services Internal Audit Officer I Driver II – 2 Posts Assistant Customer Experience Officer – 11 Posts

    Ref. No. HELB/001 – Grade 2

    Job Profile

    The job holder will be responsible for spearheading the formulation of sound policies, strategies and systems that will drive the Vision of the institution, ensure effective and efficient execution of Credit Management function and customer base, ensure timely and equitable annual processing and disbursement of loans, bursaries and scholarships to students. Overseeing timely repayment of all matured loans for sustainable revolving fund, provision of accurate data for processing of all products applications and management of all institutional documents for ease of storage, retrieval, and utilization to support the Board’s operations and overseeing optimization of digital service delivery to improve customer satisfaction index and aligning the Directorate to the institution’s Enterprise Risk Management Framework.

    The Officer shall be engaged on contracts of up to five (5) years renewable once subject to performance and retirement age.

    Job Specifications
    Duties and responsibilities at this level will entail: –

    Spearheading formulation of institution’s strategic direction and supporting strategic initiatives in lending and Records management;
    Overseeing preparation, co-ordination and monitoring of Lending directorate annual Action plans;
    Spearheading the implementation of the Credit Policy, HELB Act and any legislative and regulatory framework in managing institution’s products;
    Spearheading the formulation, implementation, and evaluation of market penetration strategies;
    Overseeing quality assurance for product development, creating awareness and uptake in the targeted markets;
    Overseeing the motivation and retention of staff within the directorate;
    Overseeing the execution and review of the approved directorate budgets;
    Spearheading the setting of comprehensive annual performance targets;
    Spearheading continuous re-engineering of business processes within the directorate;
    Evaluating all periodic performance reports from all business units within the directorate;
    Spearheading the formulation and review of Service Level Agreements (SLAs) and
    Memorandum of Understanding with strategic partners to ensure compliance;
    Spearheading the development and implementation of the division Business Continuity Plan;
    Spearheading the implementation of the Enterprise Risk Management framework for governance and risk compliance within the directorate;
    Overseeing the management of credit portfolio including recovery of all matured loans.
    Overseeing disbursement of funds to beneficiaries;
    Managing the Means Testing Instrument (MTI) process;
    Mentoring and coaching across the directorate;
    Preparing Loan Disbursement and Recovery Committee Board papers;
    Overseeing formulating policies and procedures on documentation and record management;
    Overseeing the development and implementation of records management strategy

    Person Specifications

    For appointment to this grade an officer must have: –

    A cumulative period of fifteen years (15) relevant work experience, five (5) of which must have been at senior management position;
    Bachelor’s degree in commerce, Business studies, Statistics, Finance, Accounting, Economics, Education, Social Sciences or in any related field from a recognized Institution;
    Master’s degree in business administration, Social Sciences, or a related discipline from a recognized Institution;
    Leadership Course lasting not less than four (4) weeks from a recognized institution;
    Membership of a relevant professional body and in good standing where applicable;
    Practicing License where applicable;
    Certificate in Computer Applications; and
    Demonstrated outstanding managerial and professional competence as reflected in work performance and results.

    Key Skills and Competencies

    Effective Communication and interpersonal skills
    Team Player
    Negotiation and Networking
    Emotional Intelligence
    Strategic Thinking
    Innovative and Creative
    Effective Decision Making
    Presentation Skills 
    Analytical
    Mentorship and Coaching
    Stress Management 

    go to method of application »

    For a detailed job description of the above positions & application procedures, please visit our website www.helb.co.ke under career.Qualified and interested applicants who meet the requirements should either submit two hard copies of the job application, curriculum vitae, academic & professional certificates and relevant testimonials quoting the Title and Reference Number of the position on the cover letter and envelope, on or before Tuesday, 24th December 2024 5.00 p.m. addressed toThe Chairman
    Higher Education Loans Board
    Anniversary Towers, 19th Floor
    P.O. Box 69489 – 00400
    NAIROBI, KENYAOREmail a soft copy of the application and support documents listed above to recruitment2024@helb.co.ke. HELB is an equal opportunity employer. We encourage applications from all qualified individuals including Women, Youth, Marginalized Communities and Persons With Disabilities. Only shortlisted candidates will be contacted.

    Apply via :

    recruitment2024@helb.co.ke