Job Qualification: criteria in BA/BSc/HND , Diploma

  • KENPHIA II Satellite Medical Laboratory Technologist KENPHIA II Field Medical Laboratory Technologist KENPHIA II Home Based Testing Service (HBTS) Counsellor KENPHIA II Interviewer KENPHIA II Central Medical Laboratory Technologist

    Overall Job Function

    To receive samples and make entries to the Laboratory Data Management System (LDMS), process samples into Dried Blood Spots (DBS) and centrifuge whole blood to get plasma aliquots for shipment to Central testing Laboratory. Provide testing services for KENPHIA II field samples that is CD4 Testing and GeneXpert POCT of DNA PCR (EID). Conduct Satellite Laboratory activities in liaison with field teams to implement the Laboratory Component for KENPHIA II Survey. He/she will perform various duties as needed to successfully fulfil the functions of this position including but not limited to the following technical activities.

    Duties and Responsibilities

    Attend the full survey training to understand the purpose and intent of the survey, as well as the plan for implementation
    Verifying collected samples from household as well as check pre-analytical sample integrity/quality.
    Sample processing into Dried Blood Spots (DBS) and plasma aliquoting to vials, triple packaging and shipment to Central testing Laboratory according to the KENPHIA II Laboratory Standard Operations Procedures (SOPs).
    Testing survey respondent samples flagged for HIV DNA PCR (EID) using GeneXpert and returning results for linkage to prevention, care and treatment as per KENPHIA II Linkage to Care (LTC) SOPs.
    CD4 testing using PIMA CD4 Machine at the Satellite laboratory as described in KENPHIA II Protocol and applicable Laboratory SOPs.
    Provide technical support to field medical laboratory technologists for challenges on barcodes, phlebotomy good practices, necessary documentation, packaging and transportation to ensure specimen integrity at the satellite laboratory.
    Perform Quality Assurance measures in line with KENPHIA II SOP provision through the following activities:

    Kit Lot verification to establish fitness for purpose and testing.
    Testing of Quality Control Samples/QC Materials (both Negative and Positive controls)
    Perform daily instrument maintenance to ensure equipment functionality and result accuracy.
    Monitor daily environmental controls necessary for testing and storage of reagents including sample storage in fridges and freezers.
    Provide on job trainings for new staff who have been brought in to support testing at Satellite level based KENPHIA II training SOPs.
    HIV and Syphilis Quality Assurance re-testing.

     Requirements

    Minimum and Preferred Qualifications

    Bachelor of science in Medical Laboratory science or Higher Diploma in Medical Virology from a recognized institution.
    Must be registered with the Kenya Medical Laboratory Technologist and Technician Board (KMLTTB) and have a valid Practicing License and experience attachment in an ISO 15189 Accredited Laboratory.
    Knowledge working with a laboratory information system (LIS) is critical for this assignment.
    Knowledge and experience of Quality Management System essentials is critical in this assignment
    Proficiency in use of Point of Care (POC) systems is an advantage
    Good communication skills and fluency in spoken and written English, Kiswahili and relevant local languages as per the location of fieldwork.

     Experience

    2 years’ experience in a busy medical laboratory
    Experience of two years on HIV Laboratory work; CD4, DNA PCR (EID) and HIV-1 Viral load testing/or Work involving specimen referring system. 
    Experience working in an Accredited Laboratory; Attachments, mentorship or internship will be considered.
    Experiences in previous similar surveys will be an added advantage 

    Competencies

    Training with IT background, high level proficient skills in computing
    Ability to write clear and concise summaries of reports for internal and external audiences.
    Must be fully available for the duration of survey.
    Must have a good disciplinary record

    Attributes: 

    The Satellite Laboratory Technologist must have the following general skills and attributes: 

    Friendly and patient 
    Detail orientated and highly organized as well as have ability to multi-task.
    Flexible and proactive
    Able to maintain high levels of confidentiality
    Should have strong interpersonal skills (active listening, empathy, social awareness, emotional awareness). 

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Customer Relations Officer-Front Desk

    Customer Relations Officer-Front Desk

    Customer Service management

    Receive, welcome and attend to all clients at the reception area, referring them to the appropriate staff member and/or rooms as appropriate
    Issue Patient History Forms to new clients as needed, ensuring data is correctly entered into the system for ease of reference and to ensure a smooth handling of clients
    Proactively engage waiting clients, updating them on their appointments and allaying any anxiety caused by delays in a proactive and efficient manner
    Proactively engage with the clinical staff to ensure the effective handling of patients, liaising with them on waiting periods, anxious clients, patients in pain and any other challenges that may arise

    Financial management

    Receive client payments ensuring the prompt issuance of receipts in a timely and efficient manner ensuring that the system is updated accordingly
    Effectively run Smart cards as needed and as necessary, ensuring that all the appropriate paperwork is correctly filled and signed off as needed

    Others

    Fill in as a Customer Relations Officer (Channel) as needed
    Any other duties as may be assigned

    Requirements:

    Essential requirements

    A diploma in Business Management, Healthcare management or any other relevant field.
    Demonstrable experience in customer care and service
    Strong interpersonal skills
    Experience in Billing on platforms such as Smart, Slade, LCT etc in a hospital.

    Desirable requirements

    Experience working in healthcare industry.

    Apply via :

    www.linkedin.com

  • Logbook Sales Agents – Kitui 


            

            
            Logbook Sales Agents – Mombasa 


            

            
            Logbook Sales Agents – VOI 


            

            
            Logbook Sales Agents – Machakos 


            

            
            Logbook Sales Agents – Kitengela 


            

            
            Logbook Sales Agents – Kisumu 


            

            
            Logbook Sales Agents – Homabay 


            

            
            Logbook Team Leaders – Homabay 


            

            
            Logbook Team Leaders – Kisumu 


            

            
            Logbook Team Leaders – Kitengela 


            

            
            Logbook Team Leaders – Machakos 


            

            
            Logbook Team Leaders – VOI 


            

            
            Logbook Team Leaders – Mombasa 


            

            
            Logbook Team Leaders – Kitui

    Logbook Sales Agents – Kitui Logbook Sales Agents – Mombasa Logbook Sales Agents – VOI Logbook Sales Agents – Machakos Logbook Sales Agents – Kitengela Logbook Sales Agents – Kisumu Logbook Sales Agents – Homabay Logbook Team Leaders – Homabay Logbook Team Leaders – Kisumu Logbook Team Leaders – Kitengela Logbook Team Leaders – Machakos Logbook Team Leaders – VOI Logbook Team Leaders – Mombasa Logbook Team Leaders – Kitui

    Qualifications

    Degree/Diploma
    Sales experience preferably in Mv financing – Ability to travel
    Communiction skills
    Able to work under pressure
    Selling skills
     

    go to method of application »

    Applications and updated CVs should be sent to: careers@mwananchicredit.com Deadline: Monday 14th Oct 2024 (Remember to indicate your preference branch).
     

    Apply via :

    careers@mwananchicredit.com

  • Operations Supervisor 


            

            
            Group Corporate Quality Officer

    Operations Supervisor Group Corporate Quality Officer

    Position Description

    The Operations Supervisor is responsible for managing and supervising operations for refurb and value-added production activities in Kenya.

    Roles & Responsibilities:

    Coordinate with Business Desk:

    Collaborate with the business desk team for Jira account generation, scanning, and printing.

    Team Training and Supervision:

    Train and supervise the shop floor team to ensure effective operations.
    Oversee daily activities to ensure efficient workflow and high productivity.
    Provide guidance and support to help team members achieve their performance goals.
    Conduct regular performance reviews and offer constructive feedback.

    Operational Management:

    Plan and manage Value-Added (VA) processes and refurbishment projects.
    Oversee and review VA and refurbishment reports.

    Inventory Management:

    Manage inventory on the shop floor and coordinate with supply chain and procurement teams to maintain stock levels.
    Ensure a continuous and timely supply of materials to the warehouse and production.

    Quality Collaboration:

    Work with the quality team on Incoming Quality Control (IQC) and Outgoing Quality Control (OQC) for VA and refurbishment activities.

    Resource Management:

    Handle workforce management, including recruitment and maintaining team motivation.
    Allocate and utilize resources such as personnel, equipment, and materials for optimal productivity.

    Rework and Quality Screening:

    Coordinate and oversee necessary rework and quality screening.

    Process Optimization:

    Manage and enforce Standard Operating Procedures (SOPs) on the shop floor.
    Identify areas for improvement and implement changes to enhance efficiency and effectiveness.
    Ensure compliance with company policies, safety regulations, and quality standards.
    Collaborate with other departments to streamline processes and boost overall performance.

    Continuous Improvement:

    Prepare and implement countermeasures and improvement plans.
    Foster a culture of continuous improvement by encouraging innovation and best practices.
    Stay updated on industry trends and emerging technologies to maintain team competitiveness.

    Reporting and Documentation:

    Prepare and maintain accurate records, including daily reports, shift schedules, and performance metrics.
    Analyze data and generate reports to support management decision-making.

    Problem Solving:

    Address and resolve operational issues to minimize workflow disruptions.
    Develop contingency plans and strategies to handle risks and unexpected challenges.

    Health and Safety:

    Promote a safe working environment by enforcing health and safety protocols and conducting regular inspections.
    Lead safety meetings and ensure team awareness of safety procedures.

    Communication:

    Maintain clear communication with upper management, team members, and other departments.
    Facilitate regular team meetings to discuss goals, performance, and areas for improvement.

    KPIs

    Cost Optimization of value-add activities
    Record Keeping and Reporting
    Inventory Management

    Stock Movement
    Stock Reconciliations
    Stock Control

    Requirements

    Desired Skills and Experience

    2 to 5 years of prior work experience with degree or diploma in business management, operation, engineering or a related field is required
    Must have high level of ownership and accountability
    Must be able to maintain control while reacting quickly and developing solid solutions in a dynamic environment.
    Strong mindset for continuous improvement and meeting or exceeding expectations and able to demonstrate complete discretion and confidentiality
    Excellent communication, computer, math, analytical, and strong problem solving and decision-making skills,

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Sales Representative

    Sales Representative

    SALES REPRESENTATIVE

    Our client in the beauty industry is seeking to recruit a dynamic and motivated Sales Representative to join the team in the beauty industry. The ideal candidate will have a passion for beauty products, excellent communication skills, and a proven track record in sales. As a Sales Representative, you will be responsible for promoting and selling the beauty products/services to salons, retailers, and individual clients, while building and maintaining strong customer relationships.

    Key Responsibilities:

    Sales and Client Relationships:

    Develop and maintain relationships with salons, beauty stores, and individual clients.
    Identify and approach potential customers to promote the company’s beauty products.
    Present, promote, and sell products to existing and prospective customers.
    Provide product demonstrations and educate clients on product benefits and usage.

    Target Achievement:

    Meet or exceed sales targets on a monthly, quarterly, and annual basis.
    Analyze sales trends and adjust strategies to meet market demands.
    Regularly report on sales performance, customer feedback, and market trends.

    Customer Service:

    Provide excellent customer service by addressing client inquiries and resolving issues promptly.
    Follow up with client’s post-sale to ensure satisfaction and encourage repeat business.

    Market Research:

    Stay updated on industry trends, competitors, and new product launches.
    Conduct market research to identify new opportunities and areas for growth.

    Sales Strategy and Planning:

    Collaborate with the marketing team to develop sales strategies and promotional campaigns.
    Participate in trade shows, beauty expos, and other industry events to showcase products.

    Product Knowledge:

    Maintain in-depth knowledge of the company’s product line, including ingredients, application methods, and benefits.
    Continuously update knowledge on the latest beauty products and trends.

    Qualifications:

    Proven experience as a Sales Representative, preferably in the beauty industry.
    Strong knowledge of beauty products, treatments, and market trends.
    Excellent communication and negotiation skills.
    Ability to build and maintain strong customer relationships.
    Goal-oriented with a track record of meeting or exceeding sales targets.
    Proficient in Microsoft Office and CRM software.
    Wide experience in digital marketing.
    Tech savvy

    Key Attributes:

    Passion for the beauty industry.
    Strong presentation skills and a confident demeanor.
    Self-motivated and able to work independently.
    Aggressive in marketing.
    Ability to thrive in a fast-paced and competitive environment.

    Education:

    A diploma or degree in sales, marketing, business, or a related field is preferred.

    Apply via :

    www.linkedin.com

  • Sales Representative -Hardware Division

    Sales Representative -Hardware Division

    Job Brief:

    Responsible for achieving set targets month on month, Hardware management, hardware growth, and generation of relevant reports.

    Effective Selling and Account management:

    Managing of individual pipeline &
    Promotes/sells/secures orders from hardware shops.
    Acquire new sales/hardware shops
    Meet sales targets as per agreed Key Performance
    Ability to set up and manage trainings for hardware staff and fundis
    Build meaningful internal and external
    Identifies opportunity by translating our products and services into value for

    Knowledge and Qualifications:

    Degree and /or Diploma in sales & marketing or business-related course would be all one needs for education
    Minimum of 3-5 years of successful sales experience in building & construction industry; handling hardware shops and dealers will be off added advantage.
    Knowledge of the Kenyan building & construction
    Must have been a successful sales rep in the previous/current jobs.
    Proven track record of good performance in sales demonstrated by achieved targets, awards etc. Confirmed by immediate past direct
    Passion for sales and the

    Desired Qualities

    Great interpersonal skills including ability to quickly build rapport with clients
    Excellent written capabilities and verbal communication skills
    Confidence and Extroversion.
    Social Media Proficiency and Appearance.
    A Knack for Creativity.
    Attention to detail
    Be data-driven
    Be quick on the uptake
    Be organized
    Team player
    Technological skills

    Apply via :

    www.frank-mgt.com

  • Mechanical Technician – Thika Plant

    Mechanical Technician – Thika Plant

    The primary purpose of this role is to maintain all machines and ensure they are functional and available for the smooth running of the business
    KEY RESPONSIBILITIES

    Complement the Plant engineer and the department at large where necessary.
    Implement the overall organization strategic plan
    Facilitate installation of machines as is required by the organization to ensure smooth running of operations.
    Perform service and maintenance on the machines and relevant equipment and report the findings to the line manager.
    Conduct frequent checks on the job sites for potential hazards to ensure safety while working
    Perform and/or assist with construction and repair work and operates construction equipment as necessary.
    Maintain accurate and timely documentation of all matters pertaining to machines and their maintenance as is required by the organization.
    Undertake reactive maintenance of the plant and all the machines to reduce the instances of machine failure or inefficiency thereby enabling efficient worldlow in the organization.
    Monitor the availability of parts/stock inventory and replenish supplies as is necessary.
    Optimizing mechanical efficiency by adjusting machinery and equipment settings.
    Training coworkers on the safe and efficient use of mechanical machinery and equipment.
    Maintaining a tidy work environment and adhering to industry regulations.

    CANDIDATE’S PROFILE

    Post Secondary diploma in mechanical engineering/any related field.
    At least two (3) years proven experience in a similar role preferably in mechanical/technical work ie, trouble shooting.
    Edensive knowledge of mechanical engineering systems, installations, maintenance, and repairs.
    Proficiency in mechanical design and diagnostics.
    Exceptional analytical, critical thinking, and problemsolving abilities
    Proficiency in Microsoft office tools eg. Word, Excel, PowerPoint is desirable but not essential

    COMPETENCIES AND ATTRIBUTES

    Strong decision making and problem solving skills.
    Ability to work with a team efficiently and effectively.
    Adaptability to situations and surroundings.
    Selfdriven with minimal supervision
    Ability to read and interpret manuals. Creativity
    Discipline.
    Observant.

    Qualified candidates are encouraged to send their applications with the subject “Mechanical technicianThika plant to hr@kenchic.com on or before 12th October,2024. Please note that we will only contact candidates who will be shortlisted. If you do not get contacted, please consider your application as unsuccessful. Thank you

    Apply via :

    hr@kenchic.com

  • ICT Officer

    ICT Officer

    Job Purpose

    The position will support the management of information system (MIS), management and maintenance of Dynamics ERP, website development and maintenance and IT support.

    Key Responsibilities:

    MIS

    Maintain the Client Management System and ensure regular update.
    Support the Research and MEAL Officers in the development of tools and systems for data collection, collation and reporting.
    Support in capturing lessons from various pillars and share with relevant stakeholders where possible.
    Support in conducting data analysis, present (visualization), and disseminate information to inform programme management.

    Dynamics ERP

    Collaborate with the ERP developers to ensure user requirements are accurately translated into technical designs.
    Ensure that customizations follow best practices and maintain system integrity, performance, and security.
    Maintain and document system customizations and development procedures.
    Ensure ERP compliance with organizational policies, regulatory standards, and data security requirements.
    Conduct testing and debugging of all development work to ensure smooth functionality.
    Provide ongoing technical support and system maintenance post-upgrade.
    Provide user administration of Office 365, Azure, Dynamics ERP, SharePoint, IP Telephony System and Client Management System.
    Providing 1st level user support in all RCK Offices.
    Install, configure, and maintain hardware and software components of ICT infrastructure, including servers, networks, and peripherals including maintenance of internal LAN connectivity comprising the IP telephony System and Video Conferencing devices.
    Monitor system performance and troubleshoot issues, ensuring timely resolution and minimal downtime.
    Plan and implement ICT projects, upgrades, and migrations, ensuring minimal disruption to business operations.
    In liaison with the Manager – RKM, Field Coordinators, Project Officers, Communications Officer, and MEAL Officers, prepare budgets for the ICT hardware, software and capacity-building needs for staff members in all RCK offices.
    Procure and set up new ICT equipment and accessories, and repair and maintain the existing equipment.
    Maintain an inventory schedule of all IT equipment and software in use, diagnose status and performance on a regular basis, and maintain a record of all equipment received for repairs and maintenance.
    Identify, monitor and record frequently occurring problems and liaise with the users, project teams and service providers for their resolution.
    Implementing computer security measures and guidelines to safeguard information against malicious or unauthorized access, modification, destruction and virus attacks by ensuring antivirus programs, patches are installed and up to date.
    Stay updated on industry trends and emerging technologies in ICT, and make recommendations for improvements and enhancements of ICT infrastructure in the organization.
    Review, test and evaluate both hardware systems and software solutions to determine their efficiency, reliability, compatibility and updating them as necessary.
    Manage user accounts, permissions, and access rights, ensuring compliance with security policies and procedures.
    Develop, monitor and enforce compliance with ICT policies, standards, and regulatory requirements.
    Train and create awareness among staff on ICT best practices, security protocols, and proper use of technology tools and resources.
    Maintain backup of user data and biometric data on various media, and coordinate preventive maintenance processes as scheduled.
    Coordinate 3rd party service vendors on various IT repairs, maintenance, upgrades and other IT tasks and projects.
    Supervise any IT related projects to successful completion, and on budget, in line with desired outcomes

    Website Upgrade and Maintenance

    Maintain and update RCK website and intranet.
    Perform any other ICT related duties as may be assigned.

    Qualifications and Experience:

    Bachelor’s Degree in any of the following disciplines: – Information Systems Management, Computer Science/Business Information Technology, or equivalent qualifications from a recognized institution.
    Minimum of 3-5 years of experience in Microsoft Dynamics NAV and Business Central development.
    Proven experience in upgrading ERP systems from Dynamics NAV to Dynamics 365 Business Central.
    Proficiency in AL, C/AL, C/SIDE, and other relevant programming languages.
    Diploma in IT with a bias in Database Development will be an added advantage.
    Proficiency in M&E is a plus.
    Excellent knowledge and experience in the design and use of Commcare and other platforms for digital data collection, ONA and power BI for analysis and visualization is a must.
    Excellent skills in data visualization using different software including ONA, Power BI etc.
    Minimum of 3 years of experience working in RLOs/NNGOs/INGO’s and or UN Agencies in developmental or in humanitarian programmes, with 3+ years in field postings.
    Experience of, and commitment to working through systems of community participation and accountability.
    Strong technical expertise including passion for handling large amounts of data and transforming it into compelling visualizations that facilitate analysis and decision-making.
    Demonstrated understanding of intermediate statistics and the ability to summarize, generalize, and make predictions from large data sets.
    Demonstrated experience of working with Microsoft Office 365/Azure/Dynamics and ERP systems.
    Strong information management and telecommunication skills and proficiency in IT/computer skills (including sound MS Excel, Ms PowerPoint and Ms Word proficiency).
    Problem analysis, judgement, handling ambiguity and decision making based on fact and figures.
    Technical expertise in various data analysis software and proven experience using mobile technology for data collection with experience of electronic data collection using tablets or other devices.
    Proven experience with current technologies, such as web-based data management and analysis tools, digital data collection, mapping, Google applications, data visualization, interactive dashboards, etc.
    Experience in building iterative learning systems or feedback loops and approaches in human-centered design are strongly valued.
    Field experience in developing practical, useful, timely monitoring systems, both at the program- and county-levels that promote use of data for adaptive management and learning.
    Experience with ICT hardware, mobile phones and web-based technologies, particularly designing or deploying tools appropriate to limited-bandwidth or sub-standard infrastructure environments.
    Comfort working with qualitative and quantitative methodologies for data collection and analysis.
    Ability to work independently and as part of a team

    To submit your application, send a cover letter along with a detailed Curriculum Vitae indicating expected salary, 3 professional referees including your last supervisor and their email contacts. Applications will be reviewed on a rolling basis until the position is filled. Shortlisted applicants may be contacted as soon as Monday, 21st October 2024. Persons with Disabilities are highly encouraged to Apply. Send your application to: The Recruitment Committee, Subject Line: “Application for ICT OFFICER” Email: careers@rckkenya.org. Only successful candidates will be contacted. RCK is an equal opportunity employer. Only Kenyan Nationals are eligible

    Apply via :

    careers@rckkenya.org