Jobs Kenya

Job Qualification: criteria in BA/BSc/HND , Diploma

  • Direct Sales Executives -Kenol(Past Thika) Direct Sales Executives -Mwea (Muranga County) Direct Sales Executives -Mtwapa Direct Sales Executives -Embu Direct Sales Executives -Kawangware

    Direct Sales Executives -Kenol(Past Thika) Direct Sales Executives -Mwea (Muranga County) Direct Sales Executives -Mtwapa Direct Sales Executives -Embu Direct Sales Executives -Kawangware

    Purpose:

    The role will be responsible for selling the bank’s products, meeting customer needs, identifying leads and follow up, building relationships and interacting directly with customers throughout all phases of the sales process.  

    Key Responsibilities/Accountabilities

    The Incumbent will report to the Team-leader Sales and will be responsible for:

    Marketing and selling of banks products and services to potential customers
    Contacting leads and setting up appointments to present bank products.
    Assisting the clients in completing forms and submitting them for processing to the various branches.
    Attending activations, door to doors and marketing activities that are organised to promote and sell I&M products.
    Compiling regular sales reports specifying the number of sales made on daily, weekly, monthly sales quotas.
    Efficient follow up on leads and consistent communication with customers to curb client complain and maintain customer satisfaction.
    Cross selling to existing clientele

     Person specifications

    Diploma/Degree in a business-related field
    Relevant work experience as a Sales Representative
    Highly motivated and target driven with a proven track record in sales
    Excellent selling, negotiation and strong communication skills
    Prioritizing, time management and organizational skills
    Ability to create and deliver presentations tailored to the audience needs
    Relationship management skills and openness to feedback.
    Ability to deliver excellent customer experience to ensure sustainable organic growth of ETB / NTB customers.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Team Leader – Business Development Corporate Medical and Life

    Team Leader – Business Development Corporate Medical and Life

    Job Overview

    We are seeking a dynamic and results-driven Team Leader for Business Development specializing in Corporate Medical and Life.
    The ideal candidate will oversee the expansion of our client base, enhancing clients service, retention, driving strategic partnerships within the medical and life sectors; ensuring innovation and creativity remain ahead of competition.
    This role requires a strong understanding of the industry, excellent leadership skills, and a passion for fostering a collaborative team environment.

    Key job responsibilities and accountabilities

    Team Leadership: Lead, mentor, and develop a high-performing business development team, providing guidance and support to achieve individual and team goals.
    Strategy Development: Create and implement effective business development strategies to increase market share and drive revenue growth in corporate medical and life.
    Client Relationship Management: Build and maintain strong relationships with clients and stakeholders, ensuring exceptional service delivery and identifying opportunities for growth.
    Market Analysis: Conduct market research to identify trends, competitive landscape, and emerging opportunities within the corporate medical and life spaces.
    Proposal Development: Oversee the preparation of compelling proposals and presentations that effectively communicate our value proposition to prospective clients.
    Collaboration: Work closely with other departments, including marketing, operations, and product development, to align business development efforts with overall company objectives.
    Performance Monitoring: Establish and track key performance indicators (KPIs) to evaluate team performance and the effectiveness of business development initiatives.
    Training and Development: Facilitate training sessions for team members on industry trends, sales techniques, and product knowledge.
    Tender management
    Achieve set targets

    Qualifications

    Bachelor’s degree (preference given to a Business Field), Diploma in Insurance (AIIK)and any other Insurance Qualifications
    Minimum of 5 years of experience in business development-corporate medical and life, sales, Relationship management, client servicing, retention or a related role.
    Proven leadership experience, with a track record of managing and developing teams.
    Strong understanding of corporate medical and life products and services.
    Excellent communication and interpersonal skills, with the ability to build relationships at all levels.
    Demonstrated ability to analyze market data and develop strategic plans.

    Apply via :

  • Project Engineer – Structured Cabling, CCTV, Security and Audio Visual

    Project Engineer – Structured Cabling, CCTV, Security and Audio Visual

    Experience – 6+ YEARS
    Looking for Project / Design Engineer with strong and in-depth technical & practical knowledge of Structured Cabling, CCTV, Access Control, ELV, Audio Visual, Intrusion, Video Intercom, Network Switches, IPPABX, Router and Firewall.
    6+ Years of experience in Project Execution and Implementation independently.
    Experience in handling the projects independently.
    Should be minimum a Degree/Diploma Holder.
    Prince2 or PMP desirable.
    Certifications from the Manufacturer’s are preferable.
    Role is strictly for Kenyans and for those who is authorized to work in Kenya.
    Who can join on Short Notice.

    Apply via :

    www.linkedin.com

  • Operations Manager(Spa)

    Operations Manager(Spa)

    Our Client a Spa based in Lavington Nairobi seeks to hire an Operations Manager. The individual will be responsible for overseeing all aspects of the Spa including service excellence, customer success, operations, billing, and supplies management. He or she will ensure that all aspects of the spa are well maintained and the spa is staffed with qualified employees who deliver with excellence. 

    Duties and Responsibilities

    Lead the team to deliver exceptional customer service and ensure proper grooming for all employees at all times.
    Ensure all spa services meet quality standards and provide industry best practices.
    Oversee the procurement process, ensuring timely purchase of spa products and supplies.
    Ensure the spa is stocked with the necessary products and equipment.
    Manage stock levels, prevent overstocking or shortages, and conduct regular stock audits.
    Efficiently manage client appointments and bookings, ensuring prompt and professional service.
    Develop procedures for key tasks, ensuring consistency in operations across the team.
    Oversee the Spa’s digital presence, utilizing social media and online platforms to promote services and attract new clientele
    Ensure proper financial management of Spa operations, including billing, budgeting and expense tracking.
    Plan and develop short and long-term strategies for the spa
    Control of first Aid standards and procedures
    Departmental orientation of new employees 
    Maintain a proactive training schedule for all employees.

    Required Specifications

    At least 5 years experience in Operations, with 3 years in a management role 
    At least a Diploma in a relevant field
    Tech Savvy and proficient in booking systems, strong proficiency in excel
    Dedicated to providing an excellent customer experience, with a strong sense of hospitality and problem-solving capabilities
    Experience in the hospitality industry or managing executive residences will be a strong advantage
    Demonstrable experience leading and managing teams, demonstrating strong leadership, communication, and interpersonal skills
    Attention to detail in maintaining service quality, managing stock, and ensuring a well-maintained and welcoming environment
    Able to work flexible hours

    Apply via :

    fanisi.net

  • Audiologist – Kakuma Data Management Officer – Kakuma

    Audiologist – Kakuma Data Management Officer – Kakuma

    The Audiologist will assess, diagnose, and treat hearing loss in adults and children as well as provide advice on access to quality learning through school placement and fitting of hearing aids as appropriate.

    DUTIES AND RESPONSIBILITIES

    Plan, coordinate and implement audio logical services as well as providing support for integration to Special Needs Education (SNE) services.
    Schedule appointments, evaluate and administer standard diagnostic tests and procedures to children and adults as appropriate.
    Provide recommendations for further audio logical or support services as necessary.
    Assist teachers in development and implementation of curriculum modification and appropriate classroom strategies.
    Monitor learners’ progress and make informed, timely and appropriate follow up actions and decisions to facilitate learners with communication and education deficits.
    Facilitate school placement to integrate deaf and hearing-impaired learners for inclusive education.
    Prepare and submit periodic (daily, weekly, monthly, quarterly, semi-annually, and annual) reports of activities, evaluations, recommendations, and action plans.

    QUALIFICATIONS AND EXPERIENCE

    Bachelor’s degree in Special Needs Education or Diploma in Audiology.
    Proven experience of minimum 3 years working with humanitarian and development programme.
    Certification and membership to professional body
    An impeccable professional standard of ethics as well as the willingness and ability to implement accountability activities within the LWF World Service essential.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Customer Expert

    Customer Expert

    Responsibilities

    Maintaining a positive, friendly, empathetic, and professional attitude toward customers at all times.
    Responding promptly to customer inquiries via phone and through emails and chats.
    Communicating with customers through various channels.
    Acknowledging and resolving customer complaints.
    Knowing our products inside and out to enable you respond to customer inquiries efficiently.
    Keeping records of customer interactions, transactions, comments, and complaints.
    Communicating and coordinating with colleagues as necessary.
    Providing feedback on the efficiency of the customer service process.
    Ensuring customer satisfaction and providing professional customer support.
    Maintaining solid customer relationships by handling questions and concerns with speed and professionalism.
    Managing database records, drafting status reports on customer service issues.
    Data entry and research as required to troubleshoot customer problems.

    Requirements

    Minimum of 1 year experience in Customer Service
    Degree/Diploma in any related field
    C1 English and excellent grammar skills
    Knowledge of IT programs i.e., Word, Excel, and fast fingers for typing
    Great people skills
    A sales-oriented approach
    Proactive personality and self-motivator
    Quick learner with the ability to absorb extensive information on the brand’s history, product offerings and communications.
    Demonstrates initiative with the ability to multi-task and detail oriented in a fast
    paced environment.
    Outstanding written and verbal communication skills, great phone etiquette and
    elevated speech
    Should be flexible to work in shifts both day and night.

    Apply via :

    globalus241.dayforcehcm.com

  • HR/Admin Intern

    HR/Admin Intern

    WHAT YOU’LL DO

    The HR /Admin Intern will provide comprehensive administrative support to the HR department, ensuring the smooth and efficient operation of HR functions. This role will involve a variety of tasks, including managing filing systems, coordinating team-building activities, providing excellent customer service, and supporting various administrative processes.

    THE ROLE IN BRIEF

    Administrative Support:

    Maintain accurate and organized filing systems, both electronic and physical.
    Assist in the preparation of regular reports and perform other administrative duties as assigned.
    Schedule and confirm interviews with candidates, and communicate effectively with job applicants.
    Manage office supplies, reordering as needed and reporting any equipment malfunctions.
    Book meeting rooms, inform participants, and set up meeting rooms with necessary materials and catering.
    Receive and dispatch parcels, ensuring timely delivery and pick-up.
    Update records and file documents related to front office operations.
    Retrieve company and employee data as requested.
    Provide ad-hoc administrative support as needed.

    Customer Service:

    Serve as the first point of contact for employees, promptly addressing and escalating any issues.
    Handle inquiries from visitors, phone calls, and emails in a professional and informative manner.
    Transfer calls, take and deliver messages accurately.
    Assist walk-in customers with purchases, providing information and samples.
    Organize and maintain reading materials for visitors.

    Team Support:

    Assist in planning, scheduling, and coordinating monthly and quarterly team-building activities.
    Manage the Moko library.

     CAREER GROWTH + COMPENSATION

    Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team.  Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.

    ARE YOU OUR DREAM CANDIDATE?

    Qualifications:

    Diploma or degree in human resource management, business management or a related field
    Proficiency in Microsoft office(word, excel, powerpoint) and G-suite.
    Knowledge of HR principles and practice

    Key Competencies:

    Ability to multitask and prioritize workload
    Ability to work independently and within a team
    Strong communication, analytical, problem solving and organizational skills
    Strong work ethic and professional demeanor
    Ability to build relationships and collaborate with different stakeholders

    Apply via :

    moko.co.ke

  • Real Time Agent (Call Centre Agents)

    Real Time Agent (Call Centre Agents)

    Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit Call Center Agents ,who will be a key point of contact between the company and their customers.
    The main task is to coordinate live rider operations and ensure daily performance against a range of KPIs.

    Location: Preferred candidates should be residing along Waiyaki Way.

    PRIMARY RESPONSIBILITIES:

    Monitor, anticipate and manage the live operation to ensure a great user experience.
    Manage real-time fleet capacity.
    Lead the communication with the fleet for ongoing orders.
    Give structured and action able daily feedback to the ops managers.
    Ensure a smooth operation by coordinating communication with Live Ops support, clients, couriers, and other operational departments.
    Ensure that quality assurance checks are completed and maintained.
    Assist clients with product selection and pricing to improve transportation routes.
    Monitor deliveries, ensuring customer satisfaction and maintaining accurate logs of all transportation and goods.

    SKILLS:

    You are aligned with our company values and enact them both in your personal and professional life
    Effective English written and communication skills
    Computer proficiency in MS Office, G-docs and call center equipment/software programs
    Organized and logical, willing to adapt quickly to changing policies and procedures.
    Must be able to work as part of a team in a fast-paced and pressured environment,
    communicating effectively with both colleagues and clients and following verbal and written instructions.
    Must be able to efficiently solve problems relating to dispatch of orders locally.

    QUALIFICATIONS:

    Degree/diploma level in a Business or Social Sciences related field, or having equivalent work experience (6 + months).
    Previous call center experience is required or at least 1year experience in a similar role.
    Proficiency in English (Excellent verbal and written communication skills)
    Computer Literacy: Knowledge and Confidence in MS office
    At least 1-2 years’ experience of sales or marketing in a B2B environment
    Sales and marketing best practice / knowledge of current tools (i.e. CRM tools)
    Swahili or any other local language is an advantage
    The position ideally seeks individuals residing along WAIYAKI WAY due to the nature of work

    Applicants who meet the requirements stated above should send their applications and detailed CVswith a day – time Telephone number to the email address: jobs1@hcsafrica.com. Indicating Call Center Agent on the Subject line- with your location. Candidates MUST indicate their Current and Expected salaries

    Apply via :

    jobs1@hcsafrica.com

  • Sales and Marketing Specialist

    Sales and Marketing Specialist

    Role Description
    This is a full-time on-site role for Sales Executives at Madaraka Homes Ltd in Kiambu County, Kenya. Sales Executives will be responsible for day-to-day tasks such as prospecting new clients, presenting products and services, negotiating contracts, and closing deals to meet sales targets.Qualifications

    Sales, Negotiation, and Closing skills
    Client Relationship Management and Customer Service skills
    Excellent communication and presentation skills
    Goal-oriented and self-motivated individual
    Ability to work in a team and adapt to a fast-paced environment
    Experience in real estate sales is a plus
    Bachelor’s degree/Diploma in Business or sales and Marketing, or related field in an added advantage.
    3 years and above in a sales job or a related field
    Remuneration. Retainer 30,000/=
    Commission 6.5%

    Apply via :

    hr@madarakahomes.co.ke