Job Qualification: criteria in BA/BSc/HND , Diploma

  • Plumbing & Fire Fighting Project Coordinator (Mechanical Engineering)

    Plumbing & Fire Fighting Project Coordinator (Mechanical Engineering)

    We are looking for a Project Coordinator with a background in Mechanical Engineering and at least 3 years of experience in Plumbing & Firefighting systems. The ideal candidate will play a key role in coordinating the execution of projects, and ensuring compliance with technical specifications, safety standards, and project timelines.

    Key Responsibilities:

    Coordinate and manage projects related to the installation and maintenance of plumbing and firefighting systems.
    Collaborate with the Technical Manager to create detailed project plans, schedules, and budgets.
    Supervise and monitor the progress of plumbing and firefighting system installations, ensuring quality and timely delivery.
    Work closely with contractors, engineers, and clients to ensure the smooth flow of communication and the resolution of technical issues.
    Prepare reports on project status, updates, and any challenges encountered.
    Oversee the procurement and availability of necessary materials and equipment for plumbing and firefighting installations.
    Coordinate testing and commissioning of firefighting systems, ensuring proper functionality.

    Qualifications and Skills:

    Diploma or Graduate in Mechanical Engineering or a related field.
    At least 3 years of experience in Plumbing & Firefighting systems project coordination.
    Strong understanding of plumbing and firefighting systems, including design, installation, and maintenance.
    Experience with project management tools and software e.g AutoCAD
    In-depth knowledge of industry regulations, codes, and plumbing and firefighting systems standards.
    Excellent communication and organizational skills.
    Ability to work under pressure, managing multiple tasks and deadlines.
    Experience working with subcontractors and suppliers to ensure timely delivery of materials and services.
    Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

    Work Environment:

    Combination of office-based work and site visits to ensure project delivery.
    Travel to project sites is required, with occasional flexible hours to meet project demands.

    Interested candidates should submit their resume and cover letter to hrast@tridentplumbers.com

    Apply via :

    hrast@tridentplumbers.com

  • Customer Service Executive

    Customer Service Executive

    The Customer Service Representative is responsible for delivering exceptional service to customers by addressing inquiries, resolving issues, and providing information about products and services. This role requires effective communication and problem-solving skills to ensure customer satisfaction and loyalty. Representatives will engage with customers through various channels, including phone, email, and chat, while maintaining a professional and positive demeanor. The ideal candidate will be proactive in identifying customer needs, documenting interactions accurately, and collaborating with team members to enhance service quality and efficiency.
    Key Responsibilities:

    Swiftly respond to customer inquiries via phone, emails and social media, ensuring every interaction is handled with professionalism and empathy
    Maintain meticulous records of customer interactions and transactions, recording details or inquiries, complaints and comments as well as actions taken. Process orders, forms and applications.
    Collaborate closely with teammates to ensure every customer enjoys a seamless experience from start to finish
    Brainstorm and troubleshoot complex issues & common issues with products or services.
    Managing large amounts on inbound and outbound calls in a timely manner
    Identify customers’ needs, clarify information, research every issue and providing solutions to achieve customer satisfaction.
    Seize opportunities to upsell when need arises
    Understanding and striving to meet contact centre metrics while providing excellent consistent customer services

    The ideal candidate should possess the following skills:

    Proficiency in English & Kiswahili both written and spoken
    Minimum of 1 year of customer service experience
    Certificate, Diploma or Degree in any related field
    Stellar communication and interpersonal skills
    Ability to thrive in a fast-paced environment, juggling multiple tasks with ease
    Computer literacy

    Apply via :

    ix.com

  • Interior Designer 


            

            
            Graphic Designer 


            

            
            Graphic Designer-Kisumu

    Interior Designer Graphic Designer Graphic Designer-Kisumu

    Our client, in the construction industry specializing in residential properties, is seeking a creative and innovative Interior Designer to join their dynamic team. If you have a keen eye for design, attention to detail, and a passion for transforming spaces into stunning homes.

    Key Responsibilities:

    Design and develop interior concepts for residential properties, ensuring alignment with clients’ visions and lifestyle needs.
    Collaborate closely with architects, contractors, and suppliers to execute designs seamlessly from concept to completion.
    Select and source materials, furnishings, and finishes that enhance the aesthetics and functionality of each project.
    Prepare detailed project presentations, including mood boards, 3D renderings, and technical drawings.
    Manage the interior design process within project timelines and budgets.
    Stay updated with industry trends, emerging styles, and innovative design solutions.

    Qualifications:

    Bachelor’s Degree/Diploma in Interior Design or related field.
    Proven experience in designing residential properties is a must.
    Strong portfolio showcasing a variety of residential design projects (required as an attachment).
    Proficiency in design software.
    Excellent communication, organizational, and project management skills.
    Ability to work under pressure and manage multiple projects simultaneously.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • French Speaking Call Center Agents (RTO)

    French Speaking Call Center Agents (RTO)

    Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit Call Center Agents, who will be a key point of contact between the company and their customers.
    The main task is to coordinate live rider operations and ensure daily performance against a range of KPIs.

    PRIMARY RESPONSIBILITIES:

    Monitor, anticipate, and manage the live operation to ensure a great user experience.
    Manage real-time fleet capacity.
    Lead the communication with the fleet for ongoing orders.
    Give structured and actionable daily feedback to the ops managers.
    Ensure a smooth operation by coordinating communication with Live Ops support, clients,couriers, and other operational departments.
    Ensure that quality assurance checks are completed and maintained.
    Assist clients with product selection and pricing to improve transportation routes.
    Monitor deliveries, ensuring customer satisfaction and maintaining accurate logs of all transportation and goods.

    SKILLS:

    You are aligned with our company values and enact them both in your personal and professional life
    Effective English written and communication skills
    Computer proficiency in MS Office, G-docs and call center equipment/software programs
    Organized and logical, willing to adapt quickly to changing policies and procedures.
    Must be able to work as part of a team in a fast-paced and pressured environment,
    communicating effectively with both colleague sand clients and following verbal and written instructions.
    Must be able to efficiently solve problems relating to dispatch of orders locally.

    QUALIFICATIONS:

    Degree/diploma level in a Business or Social Sciences related field, or having equivalent work experience (6 + months).
    Previous call center experience is required or at least 1 year experience in a similar role.
    Proficiency in English & French (Excellent verbal and written communication skills)
    Computer Literacy:Knowledge and Confidence in MS office
    At least 1-2 years’ experience of sales or marketing in a B2B environment
    Sales and marketing best practice / knowledge of current tools (i.e. CRM tools)
    Swahili or any other local languages an advantage

    Applicants who meet the requirements stated above should send their applications and detailed CVs with a day – time Telephone number to the email address: jobs1@hcsaffiliatesgroup.com Indicating French Speaking Call Center Agent on the Subject line- with your location. Candidates MUST indicate their Current and Expected salaries.

    Apply via :

    jobs1@hcsaffiliatesgroup.com

  • Administrative Coordinator-IFPRI

    Administrative Coordinator-IFPRI

    Key Responsibilities

    Purpose

    This role requires a proactive individual with excellent organizational and communication skills, capable of handling a variety of administrative tasks to support the organization’s strategic and operational goals.
    Proven experience working in a diverse, multicultural setting to effectively communicate and collaborate with international partners, stakeholders, and team members. This role is crucial in ensuring the efficient administration of the office, supporting the Kenya Country Program in achieving the program’s goals, and maintaining high standards of communication and collaboration with all stakeholders.

    Office Administration and Coordination:

    Implement and maintain office administrative systems, including drafting and updating contracts and procedures.
    Coordinate secretarial and administrative activities to ensure smooth day-to-day operations.
    Manage general office operations and oversee office staff activities to ensure maximum efficiency.
    Maintain office policies, collaborating with HR and Finance functions to ensure compliance with organizational standards.

    Travel and Logistics Management:

    Arrange travel logistics for staff and visitors, including hotel reservations, visa applications, itineraries, and issuance of travel tickets.
    Prepare and process travel and field expense reports, coordinating with the Travel Office and Accounting for travel requests and cash advances.
    Supervise and verify travel documents, such as visa applications and travel/miscellaneous expense claims for the Kenya regional office.

    Meeting and Event Coordination:

    Organize logistical arrangements for meetings, workshops, seminars, conferences, and special events, including room reservations, materials preparation, teleconferences, catering, and taking minutes.
    Lead the organization of logistics for presentations and other events, ensuring all requirements are met.

    Procurement and Inventory Management:

    Oversee the procurement of goods and services such as office supplies, equipment, and stationery.
    Monitor and maintain office inventories to ensure the smooth functioning of office operations.

    Financial and Budget Support:

    Collaborate in preparing, reviewing, and analyzing budgets to ensure proper management and utilization.
    Monitor project budgets, collaborator and donor-approved expenditures, and sub-contracts, ensuring timely compliance with financial requirements.
    Assist in preparing proposals, staffing plans, consultancy contracts, and budgets.

    Document and Communication Management:

    Develop and maintain various filing systems and databases for easy access and retrieval of documents.
    Review and respond to inquiries and correspondences addressed to the Country Program Leader, including drafting standard letters, memos, and routine documents.
    Support the development and execution of communication plans in collaboration with the Communications and Knowledge Management team.

    HR and Staff Support:

    Lead the orientation of newcomers in collaboration with the HR Business Partner, ensuring they are familiar with office procedures and systems.
    Supervise an administrative assistant, providing guidance and support for their daily tasks.

    Compliance and Due Diligence:

    Ensure compliance with institutional policies (CGIAR, IFPRI, and ILRI) in office and program operations.
    Assist with due diligence activities related to program partners and subcontractors, ensuring all compliance requirements are met.
    Support project closure activities, including asset disposal and documentation archiving.

    General Office Support:

    Serve as the point person for maintenance, mailing, shipping, supplies, equipment, bills, and errands.
    Prepare reports for various stakeholders, providing accurate and timely updates on office operations.

    Other Duties:

    Perform any other related duties as required to ensure the smooth running of the office.

    Requirements:

    A bachelor’s degree or equivalent in business administration, management, or a related field, with two years relevant experience.
    Diploma in relevant field with five years of relevant experience
    Proficiency in MS Office (Word, Outlook, Excel, PowerPoint).
    Excellent oral and written communication skills in English, including strong composition, grammar, and proofreading abilities.
    Demonstrated ability to handle confidential matters with discretion.
    Familiarity with monitoring and managing project budgets and contracts.
    Strong organizational skills, with the ability to prioritize tasks and work with minimal supervision.
    Ability to work productively in a multicultural team environment.
    Attention to detail and follow-through to closure.
    Experience in a fast-paced work environment.

    Apply via :

    www.ilri.org

  • Customer Experience Intern 


            

            
            Accounts Intern

    Customer Experience Intern Accounts Intern

    Job Summary
    Eastnat Ltd is inviting applications from qualified applicants to fill the Customer Service Intern position. Responsibilities include but not limited to providing existing and potential customers with exceptional services, identifying and providing solutions to customer needs, documenting and escalating feedback, collaborate customer queries & with team members to improve overall customer satisfaction.

    Experience & Qualifications

    Bachelor’s Degree or Diploma in Business Administration, Marketing, Management or other related field is preferable.
    Strong communication skills
    Customer-centric mindset
    Problem solving & analytical skills
    Empathy & emotional intelligence

    Duties & Responsibilities

    Developing and implementing strategies to enhance the customer experience.
    Conducting research and analysis to understand customer needs, preferences, and pain points.
    Designing and optimising customer journeys across multiple channels and touchpoints.
    Collaborating with cross-functional teams to ensure a unified approach to customer experience. Monitoring customer satisfaction metrics and feedback to identify areas for improvement.
    Implementing customer feedback systems and processes to capture and address customer
    concerns.
    Resolving escalated customer issues and complaints in a timely and effective manner.
    Keeping up-to-date with industry trends and best practices in customer experience management.

    go to method of application »

    Apply via :

    hr@eastnatfoods.com

  • Nursing Officer –In-Charge

    Nursing Officer –In-Charge

    Key Responsibilities

    Program management

    In coordination with the Manager, formulate program goals, objectives and intervention strategies and take part in the budgeting process.
    See to it that all hospital tasks are implemented as outlined.
    Review the program activities and priorities on a regular basis updating supervisor on gaps and/or provide recommendations on how to improve quality of services.
    Participate in planning and implementing health assessments, surveys and campaigns.

    Human Resource

    Overall supervision nursing staff working at the facility.
    Routinely supervise staff performance according to their job description and provide written feedback in timely mode.
    Coordinate leave and R&R plans of nursing staff to ensure adequate coverage of the hospital, including nights and weekends.
    Compile and submit the call list to supervisor at the end of every month for the beginning of the next month.
    Convene and attend monthly meetings with Health Manager, Hospital staff and with Refugees to exchange information and problem solving.
    Handle disciplinary issues amongst supervise-es as they arise with the support your Manager and HR Manager.
    Participate in the recruitment process of all nursing positions, including participating in the interview process.
    Together with the hospital management team, participate in scheduled supervision exercises and daily spot checks.

    Program Activities

    Make certain all hospital activities run smoothly, and services are provided timely and efficiently.
    Make sure all patients are given quality care.
    Ensure universal precautions and infection prevention guidelines are followed in service provision.
    Coordinate and conduct regular in-service training and refresher courses for the nursing staff, both National and Refugee.
    Ensure all hospital departments have written Standard Operating Procedures (SOPs) that guide the day to day activities.
    Ensure the best quality care are is maintained through sharing of updated guidelines and protocols in check with MOH, WHO, UNHCR guidelines.
    Assist in ordering of medical supplies on a trimester basis, in line with the projected consumption and available funding.
    Ensure all medical items for hospital use in the warehouse are released in timely manner with accurate documentation of the same.
    Keep an inventory of all the hospital assets, and update this monthly.
    Participate in regular Continuous Medical Education (CME) sessions.
    Attend and co-chair the daily morning hospital handover meetings.
    Co-ordinate referrals of in-patients in a timely manner.
    Identify hospital facility and equipment in need of repairs and submit to supply chain department.

    Reporting and Coordination

    Review, authorize and keep accurate records of all requisitions, duty rosters and applications for leave
    Ensure that all HIS statistical reports are accurate and submitted on a weekly basis
    Evaluation of services through supervising morbidity and mortality rates through monthly statistical reports.
    Forward hospital daily categorized patients bed occupancy to the Manager.
    Keep Manager advised of major issues at the hospital.
    Maintain an updated record and submit regular inventory reports of hospital equipment and furniture.

    Monitoring and Evaluation

    Prepare and implement annual workplans based on department workplan.
    Ensure In patient data is collected is of Quality and reported to the MEAL department.

    Quality Assurance

    Initiate and participate in quality improvement activities.
    Participate in clinical audits.
    Audit on Daily Nursing quality rounds in all the wards.
    Keep up to date with quality developments in nursing and related services.
    Contribute to clinical supervision and peer review in the Hospital.
    Work in accordance with Professional Conduct and Disciplinary Procedure.

    Others.

    Carry out other relevant duties as may be required or assigned by your supervisor.

    Key Result Areas.

    Overall supervision and coordination of nursing activities
    Ensuring quality of care is given to all patients accessing the hospital.
    Ensuring accurate coverage of all the departments through accurate R n R/ leave management.

    Minimum Qualifications:

    Professional qualification in Nursing -Diploma in Community Health Nursing (KRCHN)/Bachelor of Science in Nursing (BScN)/Higher National Diploma in any of the specialties.
    Registered with the Nursing Council.
    At least 5 years of professional experience.
    Served as Senior Nursing Officer/facility/Departmental in charge for a minimum period of three years.
    Training in public health, health services management or any relevant field is an added advantage.

    Required Experience & Competencies

    Good clinical knowledge and skills.
    Ability to write clear, concise reports and well-developed interpersonal skills.
    Excellent organizational, communication, interpersonal and writing skills required.
    Digital literacy (Complete MS Office package and any database management and analysis).
    Looking for a teammate who is flexible, culturally sensitive, and works well in a collaborative environment.
    Ready to work in difficult environmental conditions with displaced communities.
    Ability to accept the possibility of insecurity in the project areas and obey security rules and SOPs.

    Apply via :

    careers.rescue.org

  • Community Digital Champions – 10,000 Positions

    Community Digital Champions – 10,000 Positions

    Task Summary:

    The Community Digital Champions will cascade the ICT Authority’s (ICTA) Foundational Digital Skills curriculum to the community level.

    Key Responsibilities:

    Training and Facilitation: Deliver high-quality training to the community on the ICTA Foundational Digital Skills curriculum through person to person sessions.
    Capacity Building and Mentorship: Train Community members on foundational ICT skills and provide ongoing support to the community.
     Monitoring and Reporting: Track the progress of community sensitization provide regular updates to the project management team, and assist in the evaluation of the impact and effectiveness of the training program through reporting tools and feedback mechanisms.

    Qualifications and Experience:

    Diploma / Degree from a recognized institution. Candidates with a certificate in Information Communication Technology from a recognized institution will have an added advantage.
    Committed to dedicating time to attending the training.
    Have the ability to deliver Foundational Digital Literacy Skills to at least 100 people and soon after training largely on a face-to-face and one-to-one basis.
    Have access to stable internet.
    Possess or have access to a digital device (smartphone, tablet, or laptop) for training purposes.
    Able to speak and understand the common dialects of their region in addition to English and Kiswahili.

    Apply via :

    www.kictanet.or.ke

  • Agripreneurs

    Agripreneurs

    Standard Incubatee

    A youth Agripreneurs to be recruited as an incubatee into the ENABLE Youth Kenya Program should be one whose business has an annual turn over of less than Kes 500,000
    The incubatee must be willing and available to be capacity built and/or funded to attain economic viability.
    The standard Incubatees should be having a running Agribusiness.
    This category will undergo incubation and training for a period of not exceeding 3 – 6 months.
    Must be a holder of a certificate/Diploma/Degree from a Recognized Institution.

    Accelerated Incubatee

    A youth Agripreneurs who has been actively running an agribusiness venture with an Annual Turn Over of above Kes.500,000.
    The incubatee must be willing and available to be capacity built and/or funded to upscale their business.
    The Accelerator Incubatees business should have been in operation for a period exceeding twelve months
    This category will undergo incubation and training for a period not exceeding 3 months.
    Must be a holder of a Certificate/Diploma/Degree from a Recognized Institution.

    Eligibility Criteria

    They must be Kenyan Citizen with a National ID, Aged between 18-35 Years
    Submit relevant Educational Certificates based on incubation category i.e. Standard/Accelerator
    Shall be required to submit a KRA PIN Certificate and a Certificate from an approved Credit Reference Bureau. On admission, ALL candidates shall be required to meet all integrity requirements.
    Shall be required to submit a concise one (1) page business proposal on admission , demonstrating.
    The Innovative and Novel Business Idea
    Access to business premises, office space and land for production location where applicable.
    Adaptability of the selected value chain to the project location.
    Availability of market for the selected product/service within the targeted value chains.
    Prevailing Risks & Mitigation Strategies
    Availability of licenses and permits where applicable.
    The Program is committed to implementing Affirmative Action. In this regard, Persons Living with Disabilities(PLWDs) and those from marginalized groups with requisite qualification are encouraged to apply.
    Projects in Value Addition, Aggregation, Marketing, Agricultural Services and Distribution will be highly considered.

    Apply via :

    docs.google.com