Qualifications
Degree/Diploma
Sales experience preferably in Mv financing – Ability to travel
Communiction skills
Able to work under pressure
Selling skills
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Applications and updated CVs should be sent to: careers@mwananchicredit.com Deadline: Monday 14th Oct 2024 (Remember to indicate your preference branch).
Apply via :
careers@mwananchicredit.com
The Audiologist will assess, diagnose, and treat hearing loss in adults and children as well as provide advice on access to quality learning through school placement and fitting of hearing aids as appropriate.
DUTIES AND RESPONSIBILITIES
Plan, coordinate and implement audio logical services as well as providing support for integration to Special Needs Education (SNE) services.
Schedule appointments, evaluate and administer standard diagnostic tests and procedures to children and adults as appropriate.
Provide recommendations for further audio logical or support services as necessary.
Assist teachers in development and implementation of curriculum modification and appropriate classroom strategies.
Monitor learners’ progress and make informed, timely and appropriate follow up actions and decisions to facilitate learners with communication and education deficits.
Facilitate school placement to integrate deaf and hearing-impaired learners for inclusive education.
Prepare and submit periodic (daily, weekly, monthly, quarterly, semi-annually, and annual) reports of activities, evaluations, recommendations, and action plans.
QUALIFICATIONS AND EXPERIENCE
Bachelor’s degree in Special Needs Education or Diploma in Audiology.
Proven experience of minimum 3 years working with humanitarian and development programme.
Certification and membership to professional body
An impeccable professional standard of ethics as well as the willingness and ability to implement accountability activities within the LWF World Service essential.
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Use the link(s) below to apply on company website.
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WHAT YOU’LL DO
The HR /Admin Intern will provide comprehensive administrative support to the HR department, ensuring the smooth and efficient operation of HR functions. This role will involve a variety of tasks, including managing filing systems, coordinating team-building activities, providing excellent customer service, and supporting various administrative processes.
THE ROLE IN BRIEF
Administrative Support:
Maintain accurate and organized filing systems, both electronic and physical.
Assist in the preparation of regular reports and perform other administrative duties as assigned.
Schedule and confirm interviews with candidates, and communicate effectively with job applicants.
Manage office supplies, reordering as needed and reporting any equipment malfunctions.
Book meeting rooms, inform participants, and set up meeting rooms with necessary materials and catering.
Receive and dispatch parcels, ensuring timely delivery and pick-up.
Update records and file documents related to front office operations.
Retrieve company and employee data as requested.
Provide ad-hoc administrative support as needed.
Customer Service:
Serve as the first point of contact for employees, promptly addressing and escalating any issues.
Handle inquiries from visitors, phone calls, and emails in a professional and informative manner.
Transfer calls, take and deliver messages accurately.
Assist walk-in customers with purchases, providing information and samples.
Organize and maintain reading materials for visitors.
Team Support:
Assist in planning, scheduling, and coordinating monthly and quarterly team-building activities.
Manage the Moko library.
CAREER GROWTH + COMPENSATION
Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team. Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.
ARE YOU OUR DREAM CANDIDATE?
Qualifications:
Diploma or degree in human resource management, business management or a related field
Proficiency in Microsoft office(word, excel, powerpoint) and G-suite.
Knowledge of HR principles and practice
Key Competencies:
Ability to multitask and prioritize workload
Ability to work independently and within a team
Strong communication, analytical, problem solving and organizational skills
Strong work ethic and professional demeanor
Ability to build relationships and collaborate with different stakeholders
Apply via :
moko.co.ke
Responsibilities
Maintaining a positive, friendly, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries via phone and through emails and chats.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out to enable you respond to customer inquiries efficiently.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Ensuring customer satisfaction and providing professional customer support.
Maintaining solid customer relationships by handling questions and concerns with speed and professionalism.
Managing database records, drafting status reports on customer service issues.
Data entry and research as required to troubleshoot customer problems.
Requirements
Minimum of 1 year experience in Customer Service
Degree/Diploma in any related field
C1 English and excellent grammar skills
Knowledge of IT programs i.e., Word, Excel, and fast fingers for typing
Great people skills
A sales-oriented approach
Proactive personality and self-motivator
Quick learner with the ability to absorb extensive information on the brand’s history, product offerings and communications.
Demonstrates initiative with the ability to multi-task and detail oriented in a fast
paced environment.
Outstanding written and verbal communication skills, great phone etiquette and
elevated speech
Should be flexible to work in shifts both day and night.
Apply via :
globalus241.dayforcehcm.com
Experience – 6+ YEARS
Looking for Project / Design Engineer with strong and in-depth technical & practical knowledge of Structured Cabling, CCTV, Access Control, ELV, Audio Visual, Intrusion, Video Intercom, Network Switches, IPPABX, Router and Firewall.
6+ Years of experience in Project Execution and Implementation independently.
Experience in handling the projects independently.
Should be minimum a Degree/Diploma Holder.
Prince2 or PMP desirable.
Certifications from the Manufacturer’s are preferable.
Role is strictly for Kenyans and for those who is authorized to work in Kenya.
Who can join on Short Notice.
Apply via :
www.linkedin.com
Our Client a Spa based in Lavington Nairobi seeks to hire an Operations Manager. The individual will be responsible for overseeing all aspects of the Spa including service excellence, customer success, operations, billing, and supplies management. He or she will ensure that all aspects of the spa are well maintained and the spa is staffed with qualified employees who deliver with excellence.
Duties and Responsibilities
Lead the team to deliver exceptional customer service and ensure proper grooming for all employees at all times.
Ensure all spa services meet quality standards and provide industry best practices.
Oversee the procurement process, ensuring timely purchase of spa products and supplies.
Ensure the spa is stocked with the necessary products and equipment.
Manage stock levels, prevent overstocking or shortages, and conduct regular stock audits.
Efficiently manage client appointments and bookings, ensuring prompt and professional service.
Develop procedures for key tasks, ensuring consistency in operations across the team.
Oversee the Spa’s digital presence, utilizing social media and online platforms to promote services and attract new clientele
Ensure proper financial management of Spa operations, including billing, budgeting and expense tracking.
Plan and develop short and long-term strategies for the spa
Control of first Aid standards and procedures
Departmental orientation of new employees
Maintain a proactive training schedule for all employees.
Required Specifications
At least 5 years experience in Operations, with 3 years in a management role
At least a Diploma in a relevant field
Tech Savvy and proficient in booking systems, strong proficiency in excel
Dedicated to providing an excellent customer experience, with a strong sense of hospitality and problem-solving capabilities
Experience in the hospitality industry or managing executive residences will be a strong advantage
Demonstrable experience leading and managing teams, demonstrating strong leadership, communication, and interpersonal skills
Attention to detail in maintaining service quality, managing stock, and ensuring a well-maintained and welcoming environment
Able to work flexible hours
Apply via :
fanisi.net
Purpose of role
The role of the Safety, Health and Environment Manager and fire risk management is to direct, manage and co-ordinate Safety, Occupational Health, global management systems, environment, and fire risk systems at UDV.
This is achieved through generation of Occupational Health and Safety awareness, driving adherence to statutory safety requirements, availability of safety standards, development of safe methods of work, provision of emergency and crisis handling resources, environment compliance and fire risk management.
On fire, this includes maintenance and review of compliance for new capex projects.
The role will also include fire systems advisory for the other KBL sites.
Key accountabilities
Lead development and review of KBL health, safety and environment management systems and procedures; –
Safety policy implementation and review.
Fire system management which includes:
Maintenance.
Reviews of adequacy for new capex installations.
Changes in the fire standards and phase out where appropriate’
Safety training to support competence development.
Safe working methods for both FTE and contracted staff through training
Manage environment aspects to ensure compliance.
Advising on change management of key stakeholders/processes impacting on health, safety and environment.
Benchmark, draw, implement and manage UDV Site safety & environment performance program; –
Development of safety, health and environment strategies, plans/objectives.
Annual safety & environment LTO and other internal audits.
Monthly safety performance reports.
Accident investigation and reporting.
Safety promotion programs to all stakeholders.
Lead implementation of Sever Fatal Injury prevention program SFIP
Management of occupational health, safety and environment compliance programs; –
Keeping abreast with new OHS & environment legislation and advising management accordingly.
Planning for annual OHS, Environment, Fire rules and regulations, Radiation and ISO 45001/ 14001 audits and enforcement of corrective actions arising thereof.
Relationship management with OHS regulatory authorities.
Knowledge of local legislation
Knowledge of international legislation – UK version
Is a member of the KBL Food Safety Committee
Ensure Implementation of Food safety, Quality, Environment and Safety Management Systems according to FSSC 22000, ISO 9001, ISO14001 and ISO45001 requirements respectively.
Lead development and review of UDV environment management systems and procedures; –
Training stakeholders for competence improvement.
Develop lead indicators in the area of safety and environment for supply and Implement those and ensure effective tracking process.
Guide and ensure local legislation is adhered to with respect to discharge parameters and air quality
Guide and oversee waste management programs in aim of reducing waste, increasing reuse / recycling and minimizing incineration
Guide and oversee implementation of pest control initiatives
Supporting site risk management systems
Enforcement and adherence to statutory inspections
Development of fire safety strategies, emergency response procedures and training of emergency response teams to handle first line emergencies.
Overall accountable for occupational health and safety programs at UDV site including Blending, Packaging, Engineering and Capex.
Implement controls in line with Food safety, Quality, Environment, Health and Safety Management Systems according to FSSC 22000, ISO 9001, ISO 14001 and ISO 45001 requirements respectively
Qualifications and Experience Required:
Qualifications
A Bachelor’s degree in Science or Engineering disciplines
Nebosh International Diploma in Occupational Health & Safety
Training in Environment and OHS law and management.
Possession of Assessor/Lead Assessor certificate for OHSAS.
Comprehensive knowledge of integrated management systems ISO 9001, HACCP, ISO 14001 & OHSAS 18001 standards plus any other management systems that may apply.
Experience
At least 8 (eight) years management experience in a food or manufacturing Industry, at least 3 (three) years of which must be in first line management.
Experience in OHS management disciplines, incident investigation and route cause analysis, dealing with external authorities and managing/coordinating within a multi-site and multi-cultural environment.
Experience in driving safety performance of the Business Unit to minimize risks, maximize opportunities, and enhance reputation for the system. Special focus on occupational safety and health practices
Apply via :
diageo.wd3.myworkdayjobs.com
Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit Call Center Agents ,who will be a key point of contact between the company and their customers.
The main task is to coordinate live rider operations and ensure daily performance against a range of KPIs.
Location: Preferred candidates should be residing along Waiyaki Way.
PRIMARY RESPONSIBILITIES:
Monitor, anticipate and manage the live operation to ensure a great user experience.
Manage real-time fleet capacity.
Lead the communication with the fleet for ongoing orders.
Give structured and action able daily feedback to the ops managers.
Ensure a smooth operation by coordinating communication with Live Ops support, clients, couriers, and other operational departments.
Ensure that quality assurance checks are completed and maintained.
Assist clients with product selection and pricing to improve transportation routes.
Monitor deliveries, ensuring customer satisfaction and maintaining accurate logs of all transportation and goods.
SKILLS:
You are aligned with our company values and enact them both in your personal and professional life
Effective English written and communication skills
Computer proficiency in MS Office, G-docs and call center equipment/software programs
Organized and logical, willing to adapt quickly to changing policies and procedures.
Must be able to work as part of a team in a fast-paced and pressured environment,
communicating effectively with both colleagues and clients and following verbal and written instructions.
Must be able to efficiently solve problems relating to dispatch of orders locally.
QUALIFICATIONS:
Degree/diploma level in a Business or Social Sciences related field, or having equivalent work experience (6 + months).
Previous call center experience is required or at least 1year experience in a similar role.
Proficiency in English (Excellent verbal and written communication skills)
Computer Literacy: Knowledge and Confidence in MS office
At least 1-2 years’ experience of sales or marketing in a B2B environment
Sales and marketing best practice / knowledge of current tools (i.e. CRM tools)
Swahili or any other local language is an advantage
The position ideally seeks individuals residing along WAIYAKI WAY due to the nature of work
Applicants who meet the requirements stated above should send their applications and detailed CVswith a day – time Telephone number to the email address: jobs1@hcsafrica.com. Indicating Call Center Agent on the Subject line- with your location. Candidates MUST indicate their Current and Expected salaries
Apply via :
jobs1@hcsafrica.com