Job Qualification: criteria in BA/BSc/HND , Diploma

  • Digital Marketing Executive

    Digital Marketing Executive

    The Digital Marketing Executive will lead the execution of digital marketing campaigns, participating in all stages from ideation to optimization. Hands-on experience with digital marketing platforms is essential.

    Key Responsibilities:

    Support the team in developing the digital marketing strategy.
    Execute activities across channels like SEO, SEM, social media, email, and mobile.
    Manage owned media, including websites, apps, and CRM tools.
    Create and publish engaging digital content.
    Oversee social media campaigns (Facebook, Instagram, Twitter).
    Run digital ads (SEM, Display, Social, Programmatic).
    Handle SEO campaigns and set up conversion tracking.
    Research market trends, audience behavior, and competitor activities.
    Analyze marketing reports and provide insights for optimization.
    Keep up-to-date with digital marketing tools, trends, and technologies.

    Job Requirements:

    Diploma or certification in Marketing, Digital Marketing, Business, or related fields.
    At least 1 year of experience in digital marketing.
    Proven track record with digital campaigns.

    Apply via :

    cdl.zohorecruit.com

  • Food and Beverage Service Supervisor

    Food and Beverage Service Supervisor

    Duties and Responsibilities

    Assist in ensuring overall upkeep of food and beverage outlets

    Frequently check the Club’s facilities and areas that require services from the department
    Inspection of assigned food outlets during working hours.
    Ensure cleanliness is maintained throughout the restaurants, bars, and other service areas.
    Inspect, plan, and ensure that all materials and equipment are ready for service in the department.
    Ensure any repairs or rectification of deficiencies is carried out before service.

    People management

    Coordinate service staff during shifts.
    Inspect staff grooming; rectify any deficiencies.
    In liaison with the Events Coordinator, prepare weekly work schedules in accordance with staffing guide-
    lines and work forecasts. Adjust schedules throughout the week to meet the business demands.
    Train staff and ensure they operate within the Club standards.
    Always offer guidance to the staff on various matters.
    Assist the F&B Manager in conducting performance evaluation within the department.
    Drive a great customer experience agenda amongst the teams.
    Address staff absenteeism and disciplinary matters.

    Maintenance of high service standards

    Consistently get feedback from members and guests on services rendered, review and recommend improvements.
    Ensure that there is adequate staff to run shifts daily.
    Ensure service turn around time on all orders and service.
    Ensure all orders made are to the specification of the member and their guests.
    Address any challenges faced by staff during service.
    Hold regular discussions with staff on their performance.
    Enforce the set Standard Operating Procedures (SOPs) in everyday operation of the Department.
    Support implementation of and compliance with the set health and safety guidelines/HACCP/ISO at the department level.
    Ensure that there is adequate staff to run shifts daily.

    Academic qualifications and experience

    A Degree in Food Service & Hospitality Management or a related course.
    A Diploma in Food and Beverage management.
    Proficiency in use of computers, communication in email and telephone.
    3-4 years of progressive experience in a busy F&B Operation.
    Experience using POS system.

    Personal attributes

    Must possess great customer service skills.
    Great leadership skills, an effective people manager.
    Assertive, ability to handle matters diplomatically but tactically.
    Excellent communication skills orally and in writing.
    Good interpersonal skills.
    A team player with an ability to work with different levels of staff.

    Interested applicants should send their updated CVs and application letters to recruitment@karen.or.ke by 5.00 pm on 9th October 2024 with the email subject being F&B Service Supervisor. Only shortlisted candidates will be contacted.

    Apply via :

    recruitment@karen.or.ke

  • Load Control Officer – MBA

    Load Control Officer – MBA

    Brief Description        

    To perform all the weight and balance functions to passengers, passenger baggage, cargo and mail in adherence to set passenger and aircraft safety.

    Detailed Description        

    Prepare and communicate to loading personnel a load plan that is in line with aircraft loading processes on a shift basis to ensure optimized utilization of aircraft space and performance and an expeditious cargo and baggage handling for customer satisfaction.
    Prepare load Sheet that shows load distribution, passenger cabin seating, special loads and LMCs that conform to company policy and procedures and customers’ SLAs on a shift basis.
    Calculate accurately EZFW that is within the limits required by the company to minimize unnecessary extra fuel uplift in the entire KQ route network and provide the same to Flight Dispatchers in a timely manner.
    Report to the shift leader Weight& Balance daily performance details in a timely manner to enable cost effective actions and safe flight operations.
    Ensure implementation of safety, security, and emergency standards always.
    Ensure and maintain a healthy, safe, and secure working environment in compliance with the relevant industry, regulatory and legislative requirements, company procedures, regulatory authorities, and requirements of customer airlines.

    In carrying out the above roles the Shift Leader Load Control Officer shall put emphasis on the following tasks:

    Customer OTIs, Compliance with SLAs.
    No. of loading discrepancies.
    EZFW errors.
    Validity of licenses

    Job Requirements        

    University graduate in Mathematics, Applied sciences or related course.

    OR

    Diploma with Certificate in Weight and Balance training.
    A minimum of 3 years’ experience in Flight Operations or Airport Operations
    Conversant with KQ’s commercial activities and processes.
    Computer literate.
    Strong planning and analytical skills.
    Good negotiator and ability to influence.
    Ability to think on your feet.

    Additional Details        

    Technical awareness
    Leadership skills
    Attentive to details
    Innovative
    Cost–conscious
    Supervisory skills
    Excellent communication and interpersonal skill

    Apply via :

    i-pride.kenya-airways.com

  • Independent Financial Advisors (IFAs)

    Independent Financial Advisors (IFAs)

    Key Duties and Responsibilities:

    Skillfully close sales as an independent financial advisor
    Assess clients’ needs and goals to sell Arima investment products and services
    Ensure compliance with regulatory requirements, including CMA regulation on private offers

    Qualifications:

    Diploma or Bachelor’s degree in Sales and Marketing or other relevant qualification
    Experience in Sales or selling a financial product/ similar role in the Financial Services industry
    Investment industry knowledge- an added advantage.
    Commitment to professional values and integrity
    Displays initiative, self drive and passion of work
    Strong prospecting, salesmanship, communication, networking, client retention and relation skills

    Apply via :

    actserv.co.ke

  • Sales and Marketing Officer

    Sales and Marketing Officer

    We are seeking a dynamic and results-driven Sales and Marketing Officer with at least 2 years of experience in the insurance industry. The ideal candidate will be responsible for developing and executing marketing strategies, generating leads, and closing sales to drive company growth. This role is based in Kawangware.

    Key Responsibilities:

    Develop and implement effective sales and marketing strategies to promote insurance products.
    Identify potential clients and generate new business through networking, referrals, and market research.
    Build and maintain strong client relationships to foster loyalty and increase sales opportunities.
    Conduct market analysis to identify customer needs, market trends, and competitor offerings.
    Achieve sales targets and contribute to the company’s overall growth objectives.
    Prepare sales presentations, proposals, and reports as needed.
    Collaborate with the marketing team to create and manage promotional campaigns.
    Participate in sales events, roadshows, and community outreach programs to promote insurance products.
    Provide excellent customer service and after-sales support to ensure customer satisfaction.

    Qualifications and Requirements:

    Minimum of 2 years of experience in sales and marketing within the insurance industry.
    Strong knowledge of insurance products and services.
    Proven track record of achieving sales targets and delivering business results.
    Excellent communication, negotiation, and presentation skills.
    Ability to work independently and as part of a team.
    Proficiency in Microsoft Office Suite and CRM software.
    Diploma or Bachelor’s degree in Sales, Marketing, Business Administration, or a related field is preferred.

    Personal Attributes:

    Self-motivated, goal-oriented, and driven by results.
    Strong interpersonal and relationship-building skills.
    Creative and innovative in developing sales and marketing strategies.

    Apply via :

    talent@workforceafrica.co

  • HR Specialist – Talent Acquisition

    HR Specialist – Talent Acquisition

    Job Objective

    The HR Specialist – Talent Acquisition will have a true passion for people and will be responsible for seeking the most talented employees who align in terms of competencies, values, culture and potential to contribute to the company’s competitiveness and long-term future.

    Job Posting and Advertising: Manage and update job advertisements across all applicable job boards and platforms, including LinkedIn and other relevant channels.
    Candidate Sourcing: Utilise various sourcing techniques such as search engines, professional networks and industry resources to identify and engage potential candidates. Innovate and implement new research methods and sourcing strategies to enhance the talent pool.
    Talent Pipeline Development: Actively build and maintain a robust talent pipeline by networking, engaging with passive and active candidates and cultivating relationships within the industry.
    Candidate Screening: Conduct thorough candidate screening, including telephonic, virtual and in-person interviews, to assess fit and suitability for the role.
    Candidate Experience: Ensure a consistently positive and engaging candidate experience that aligns with the company’s brand and culture. Provide timely and constructive feedback to candidates throughout the recruitment process.
    Stakeholder Engagement: Collaborate with line managers and HR to understand role requirements and provide professional talent acquisition support. Offer advice and training on interview techniques and the talent acquisition process as needed. Source and negotiate reputable recruitment agencies and negotiate competitive costs.
    Offer Management: Manage salary negotiations and provide counsel to both candidates and line managers on salary expectations. Ensure that offers are communicated effectively and in a timely manner.
    Compliance and Checks: Oversee the integrity of the recruitment process by conducting background and reference checks in accordance with company policies.
    Reporting and Analytics: Deliver regular reports on recruitment progress, talent pipeline, and key metrics to internal stakeholders. Provide insights to inform talent acquisition strategies and policies. Ensure org structures are up to date with weekly reports on recruitment progress
    Talent Strategy: Contribute to the development and implementation of talent acquisition strategies and policies to meet the organisation’s current and future workforce needs.
    Onboarding: Oversee the Onboarding Process onboarding process for new hires, ensuring a smooth and positive transition into the company. This includes conducting orientation sessions and collaborating with various departments to integrate new employees effectively into the organisation.
    HR Generalist Responsibilities: inclusive of but not limited to supporting key HR functions along with the HR Team, including employee relations, policy implementation, performance management, training, compensation, compliance, HR metrics and employee engagement.

    Minimum Experience & Skills

    Relevant Certifications, Diplomas or Degrees in Human Resource Management or related field of study
    Minimum 4 years’ recruitment experience as a recruiter/TA Consultant obtained in an agency or in a fast-paced, actively sourcing internal recruitment environment and 3 years experience in an HR Generalist role will be advantageous
    Experience in drafting job descriptions
    Experience with International Recruitment
    Extensive experience in recruiting for scarce skills in general including senior position.
    Proven track record of recruiting for scarce skills roles within the Telecoms Industry for example Network Engineers, Data Centre Engineers, Project Managers, Business Analyst etc.
    Headhunting or targeted search experience
    Previous experience with online recruitment portals and programmes
    Knowledge of Employment Legislation relevant to Talent Acquisition
    Managing and prioritising multiple vacancies at any given time, within a high-pressure environment
    Competency based interviewing techniques
    Solid experience in MS Office

    Competencies

    Client focused, relationship builder
    Integrity, honest with high ethical standards
    Boundless, passionate and flexible
    Personal excellence, accuracy and attention to detail
    Collaborative, achieve results through teamwork and partnerships
    Coping with Pressures and Setbacks
    Presenting and Communicating Information
    Persuading and Influencing
    Delivering Results and Meeting Customer Expectations

    Interested candidates are encouraged to apply by submitting their updated CV including three referees. The deadline for application is on or before 21 October 2024. Applications should be sent to applications@wiocc.net indicating the job position in the Subject Line.

    Apply via :

    applications@wiocc.net

  • ICT Manager 


            

            
            Branch Manager – Nyeri Branch 


            

            
            General Manager – Business Life Insurance

    ICT Manager Branch Manager – Nyeri Branch General Manager – Business Life Insurance

    Role Overview:

    To lead the development and execution of the Company’s Information and Communication Technology (ICT) strategy, ensuring that the company’s digital infrastructure supports and enhances its long-term business goals. The ICT manager will provide visionary leadership and strategic guidance, ensuring the optimal use of technology across all business functions. This role will focus on driving innovation, enhancing operational efficiency, and safeguarding the organization’s digital assets, while aligning ICT initiatives with the Company’s growth objectives. Through strategic planning and forward-thinking decision-making, the ICT manager will position the company to capitalize on emerging technologies and maintain a competitive edge in the marketplace.

    KEY RESPONSIBILITIES

     IT Strategy & Leadership

    Develop and Execute IT Strategy: Spearhead the formulation and execution of a comprehensive IT strategy that aligns with our client’s long-term vision and objectives. Ensure that IT initiatives support overall business growth, operational efficiency, and digital innovation.
    Future-Proofing Technology: Anticipate emerging trends and technologies to ensure our client remains competitive in an increasingly digital business environment. Identify and implement transformative technologies that create a long-term competitive advantage.
    Technology Leadership: Collaborate with senior leadership to integrate IT strategies into the broader corporate strategy, ensuring that IT plays a critical role in driving organizational success.

    Digital Transformation & Innovation

    Champion Digital Innovation: Lead the digital transformation agenda within the organization, adopting advanced technologies and digital tools to streamline operations and enhance customer experience.
    Optimize IT Infrastructure: Continuously assess the IT landscape, making data-driven decisions to optimize infrastructure and systems, ensuring scalability and agility.
    Leverage Data & Analytics: Develop data-driven strategies for business intelligence, using data analytics to support decision-making, improve efficiency, and drive performance.

    Cybersecurity & Risk Management

    Proactive Security Strategy: Design and implement a comprehensive cybersecurity framework to protect the organization against evolving cyber threats. Ensure the security of data, systems, and networks are continuously monitored, with swift responses to potential vulnerabilities.
    Risk Mitigation: Develop and oversee disaster recovery plans and risk management strategies to minimize operational disruptions. Establish clear protocols for data protection and compliance with legal and regulatory requirements.
    Governance & Compliance: Ensure strict adherence to IT governance frameworks and industry standards, maintaining the highest levels of compliance across all systems and processes.

    Web & Digital Strategy Development

    Lead Web Presence Strategy: Guide the strategic development and enhancement of our client’s web presence, ensuring it is a central platform for digital engagement and brand representation.
    Optimize User Experience: Align the company’s website development efforts with customer needs and market trends, ensuring a seamless and engaging digital experience for users

    Leadership & Team Development

    Lead High-Performing Teams: Inspire and lead a highly skilled ICT team, fostering a culture of innovation, accountability, and continuous improvement. Ensure the team is equipped with the tools, knowledge, and vision to execute IT strategy effectively.
    Succession Planning & Talent Development: Develop internal talent pipelines and provide opportunities for ICT team members to build expertise in new and emerging technologies. Cultivate a learning environment that promotes growth and cross-functional collaboration
    Collaboration Across Functions: Work closely with other departments to ensure IT services and systems enhance cross-functional collaboration and provide strategic insights that support key business initiatives.

    Performance Monitoring & Auditing

     Establish Performance Metrics: Develop and oversee IT performance metrics that evaluate the effectiveness and efficiency of the ICT function. Use these metrics to improve systems continuously and service delivery.
    Strategic Auditing: Conduct regular IT audits to assess systems performance, identify potential risks, and recommend strategic improvements to ensure technology meets the evolving needs of the business.

    IT Policy & Infrastructure Planning

    IT Policy Development: Lead the development of robust IT policies that govern system usage, data management, and security across the organization, ensuring they are aligned with best practices and the company’s strategic goals.
    Strategic Infrastructure Planning: Oversee the design, deployment, and maintenance of IT infrastructure that supports long-term organizational growth, ensuring technology investments deliver maximum return.

    Requirements

    Bachelor’s degree in computer science / information science or related field 
    Diploma in Database Management systems would be an added advantage.
    7 to 8 years’ experience; 3 years management experience.

    Key Competencies

    Strategic Vision: Ability to align IT systems and strategies with business objectives, ensuring technology is a growth enabler
    Innovative Thinking: Proven ability to drive digital transformation and leverage new technologies for business growth.
    Risk Management: Expertise in cybersecurity, IT governance, and risk mitigation.
    Leadership & Collaboration: Strong leadership and interpersonal skills, with the ability to foster cross-functional collaboration
    Business Acumen: Deep understanding of the business context and how IT can drive competitive advantage.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Regional Underwriting Supervisors – Nairobi 


            

            
            Regional Underwriting Supervisors – Nyeri 


            

            
            Regional Underwriting Supervisors – Nakuru 


            

            
            Regional Underwriting Supervisors – Kisumu

    Regional Underwriting Supervisors – Nairobi Regional Underwriting Supervisors – Nyeri Regional Underwriting Supervisors – Nakuru Regional Underwriting Supervisors – Kisumu

    The Non-Motor Underwriting Insurance Manager will oversee the underwriting operations for non-motor insurance lines, including property, liability, and other specialty lines. This role involves leading a team of underwriters, developing and implementing underwriting strategies, ensuring compliance with company policies and regulatory requirements, and maintaining profitability.

    Principal Accountabilities:

    Supervise the Underwriting team within the region with a view to ensuring achievement of departmental objectives and eventually Company objectives in line with the strategic plan.
    Establish an efficient renewal process to achieve the set turnaround time for issuance of renewal notices and deliver the desired retention and directly negotiate major corporate renewals to ensure business retention.
    Provide leadership to the underwriting team through training and staff motivation to achieve the underwriting objectives.
    Provide technical expertise on rates review depending on specific class loss ratio to improve performance and manage loss ratio.
    Developing the relationship with existing clients, intermediaries and financial institutions to ensure continued business growth.
    Collect relevant information and feedback from the market to be incorporated in innovation of new products to meet the changing clients’ needs and wide range of products.
    Review the risks accepted in the company to ensure that they are within the set underwriting guidelines and are covered under the reinsurance programmed.
    Establish a proper documentation of risks and timely issuance of quotations, certificates, debits, policy documents and endorsements.
    Provide guidance to branch underwriters on various enquiries for risk acceptance.
    Regular review of documentation to ensure they meet the standard of business lines in line with policy terms and conditions.
    Any other duty assigned from time to time.

    Knowledge And Experience:

    A Bachelor’s degree in Commerce/Business related from a recognized University.
    Diploma in Insurance (ACII / AIIK)
    Five (5) years relevant working experience, three (3) of which should have been in non-motor Business underwriting.
    Complete understanding of non-motor insurance business.

    go to method of application »

    Interested candidates are requested to email their letter of application and a copy of their updated Curriculum Vitae indicating our reference number, and outlining how they meet requirements for the position to: The Human Resource Manager  hr@amaco.co.ke, career@amaco.co.ke,Closing Date: 15th October 2024

    Apply via :

    hr@amaco.co.ke