Jobs Kenya

Job Qualification: criteria in BA/BSc/HND , Diploma

  • Customer Service Executive

    Customer Service Executive

    In this role, you will be responsible for delivering exceptional customer service experiences to our clients. You will play a crucial role in addressing inquiries, resolving issues, and providing guidance related to our digital lending and logbook loan services. Additionally, you will be tasked with fostering strong relationships with relevant stakeholders. If you are passionate about customer service and eager to make a difference, we would loveto hear from you!

    Key Responsibilities:

    Serve as the primary point of contact for customer inquiries via phone, email, and live chat.
    Provide accurate and timely information regarding our digital lending and logbook loan products, including application processes, eligibility criteria, and repayment terms.
    Assist customers in navigating our online platform, including account registration, loan applications, and document submissions.
    Address customer concerns and inquiries with professionalism and empathy, ensuring prompt resolution.
    Collaborate with internal teams (operations, collections) to ensure seamless customer experiences.
    Educate customers on financial literacy, responsible borrowing practices, and loan repayment strategies.
    Adhere to regulatory guidelines and company policies to protect customer information and ensure compliance.
    Maintain accurate records of customer interactions, inquiries, and resolutions.
    Participate in training and professional development programs to stay updated on industry trends and best practices.
    Respond efficiently to customer inquiries on our text-based chat platform (Fresh Chat) and social media channels (Facebook, Twitter, Instagram, Google Play).
    Handle inbound calls and resolve queries related to all loan products.
    Ensure daily contact with allocated accounts to enhance customer satisfaction.
    Collect and report customer feedback to improve loan products and the borrowing experience.
    Conduct customer education calls to guide clients on maximizing our loan products.
    Act as a brand ambassador, marketing our products during customer interactions.
    Assist in payment reconciliations and perform any other duties assigned by your supervisor.

    Qualifications:

    Bachelor’s degree or Diploma in Business Administration or a related field preferred.
    Proven 5 years of experience in customer service, preferably within the Micro Finance Services industry.
    Excellent verbal and written communication skills, capable of articulating complex information clearly.
    Strong interpersonal skills with the ability to empathize while maintaining professionalism.
    Proficiency in digital communication channels and Microsoft Office applications.
    Detail-oriented with exceptional organizational and multitasking abilities.
    Ability to thrive in a fast-paced environment and adapt to changing priorities.
    Knowledge of lending principles, credit products, and regulatory requirements is preferred.
    Commitment to delivering exceptional customer experiences and building long-term client relationships.
    High integrity and a strong work ethic.

    If you are passionate about customer service and want to make a difference, please send your application to hr@bayes.co.ke, clearly stating the subject as Customer Service Executive and indicate your salary expectations by COB October 05,2024.

    Apply via :

    hr@bayes.co.ke

  • Spa Assistant

    Spa Assistant

    RESPONSIBILITIES:

    Client Support
    Appointment Management 
    Cleaning and Sanitizing 
    Restocking Supplies Laundry Management
    Assistance to Spa Staff
    Professional Skin Care Management
    Adherence to Health and Safety Standards

    QUALIFICATIONS

    Prior experience in a customer service or hospitality role, preferably in a spa or wellness setting.
    Strong communication and interpersonal skills.
    Ability to multitask and prioritize tasks effectively in a fast-paced environment.
    Attention to detail and commitment to maintaining cleanliness and hygiene standards.
    Flexibility to work varied shifts, including evenings and weekends, as needed.
    Diploma or degree in a business related field will be an added advantage.

    Send applications to careers@skinrevealaesthetics.co.ke with the subject line stating the position being applied for. Deadline: 28th September 2024.

    Apply via :

    careers@skinrevealaesthetics.co.ke

  • Sales Executive

    Sales Executive

    Job Summary:

    We are seeking a dynamic and results-driven Sales Representative to join our team. The Sales Representative will be responsible for selling the services of Prestige Bluestar Holdings Ltd. and its subsidiaries to clients in Nairobi and across Kenya. This role requires an energetic individual who can build relationships, develop new business opportunities, and meet or exceed sales targets.

    Key Responsibilities:

    Promote and sell services from all Prestige Bluestar Holdings Ltd. subsidiaries (cleaning, pest control, gardening, landscaping, renovations, interior design, and moving services).
    Identify and target potential clients, including residential and commercial property owners, real estate developers, and corporate entities.
    Build and maintain strong client relationships to understand their needs and recommend appropriate services.
    Conduct market research to identify business opportunities, trends, and competition.
    Develop and execute strategic sales plans to achieve sales targets and expand market presence.
    Prepare and deliver effective sales presentations, proposals, and contracts.
    Collaborate with marketing and operations teams to ensure successful service delivery and client satisfaction.
    Maintain accurate records of sales activities, client interactions, and progress in CRM systems.
    Attend networking events, trade shows, and industry functions to promote the company’s services.
    Provide timely reports on sales performance, client feedback, and market conditions to management.

    Qualifications:

    Diploma or Bachelor’s degree in Sales, Marketing, Business Administration, or a related field.
    2+ years of experience in sales, preferably in the property management, cleaning, or service industry.
    Proven track record of meeting or exceeding sales targets.
    Excellent communication, negotiation, and presentation skills.
    Ability to work independently and as part of a team in a fast-paced environment.
    Strong networking skills with the ability to develop long-term business relationships.
    Knowledge of the property care industry in Kenya is an added advantage.
    Proficiency in Microsoft Office Suite and CRM software.

    Personal Attributes:

    Goal-oriented and self-motivated.
    Confident, with a professional demeanor.
    Highly organized with strong attention to detail.
    Ability to work under pressure and meet deadlines.

    Remuneration:

    Competitive base salary with attractive commission structure.
    Benefits include paid leave and bonuses

    Interested candidates should submit their CV and cover letter to join@prestigebluestar.com by 5th October, 2024. Please include “Sales Representative Application” in the email subject line.Prestige Bluestar Holdings Ltd is an equal opportunity employer and values diversity in its workforce.

    Apply via :

    join@prestigebluestar.com

  • Digital Communication Officer – Design

    Digital Communication Officer – Design

    Basic job summary: 

    This position will be responsible for maintaining design and artwork, which meet the communication needs of all stakeholders and contribute to the mission, objectives and corporate image of the university.

    Duties & Responsibilities: 

    Work closely with all stakeholders to ensure the university brand is maintained in all marketing material.
    Work in liaison with the branding consultant to ensure that all the design requirements of the University meet the branding requirements, whenever there is need to change the brand guidelines.
    Work with schools, faculties and support departments on marketing collaterals such as brochures, prospectus, posters, and fliers etc. that meet the brand guidelines.
    Ensure that schools, institutes and other departments’ marketing needs are met by processing their design requests and assisting them in developing or updating their marketing materials.
    Develop the design aspect for internal communication for newsletter templates, weekly news templates and announcement updates and any other departmental requests for the different areas of the Communications Department.
    Support student activities in design to highlight a vibrant student life in the University.
    Develop innovative social media design templates that will give the Strathmore brand an added advantage in student recruitments for undergraduate and graduate intakes.

    Minimum Academic Qualifications: 

    Bachelor’s degree in design field. / Recognized Diploma form Arts College
    Advanced knowledge in design using adobe suit software

    Experience:

    At least 2 years’ experience in design capacity for a corporate organization
    Demonstrated experience in working with adobe Photoshop and adobe illustrator

    Competencies and Attributes

    Proficient use of up-to date design software
    Excellent command of written and spoken English and Kiswahili
    High level of Integrity

    Are you qualified for this position and interested in working with us? We would like to hear from you. Kindly send us a copy of your updated resume and letter of application (ONLY) quoting “Digital Communication Officer – Design” on the subject line to recruitment@strathmore.edu by 4th October 2024.
     

    Apply via :

    recruitment@strathmore.edu

  • Rooms Attendant

    Rooms Attendant

    Job Description

    To provide cleaning service to guest rooms and respond to guest requests ensuring maximum guest satisfaction in accordance to Hotel established standards.
    To ensure all guest areas on floor like corridor, guest rooms are cleaning daily and follow up hotel standard.
    To assist as required in all areas of the Housekeeping Department.

    Qualifications

    Your experience and skills include:

    Certificate or Diploma in Housekeeping Operations or a related field
    Previous experience in a similar role 
    Prior experience working with Opera or a related system
    Strong attention to detail with a passion for providing quality guest service
    Good communication and time management skills with a friendly personality

    Apply via :

    jobs.smartrecruiters.com

  • Rider Position Debt Credit Controller

    Rider Position Debt Credit Controller

    KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED:

    Sales and Marketing skills. A strong background in sales accounting background and data analysis and accurately interpretation would be a definite advantage.
    Possession of riding skills a must.
    Must hold at least a diploma or certificate from a recognised college/University
    Computer literate with strong competence in MS office package to include Excel, access and power point.
    Effective and impactful communication, sales negotiation, problem solving and presentation skills.

    KEY ROLES AND RESPONSIBILITIES

    Verifications of the yellow copies as and when they are collected by him
    Making sure all yellow and received copies have been collected from all the supermarket branches and institutions and the same filed in a chronological manner and by branches.
    Raising any query in regards to any amended invoice to the stocks and credit supervisor-key accounts.
    Communicating to the office of any feedback, complaints or compliments from the customers he visits.
    Maintains a log of all the customers visited in a day and handing over such documents to stocks and credit supervisor key accounts.
    Assisting in deliveries of price communication letters and having them acknowledged and returned to the office.
    Liaising with the modern trade staffs in regards to the status of the outlets he visits.
    Any other assignment as may be guided and directed by the stocks and credit office from time to time.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Archives Assistant Cataloquer/RFID Tagging Officer

    Archives Assistant Cataloquer/RFID Tagging Officer

    Key Responsibilities

    Incharge of Archives and Records Management Services
    Archive historical information, photograghs, video and other graphic materials
    Acquiring,processing and preparing materials for microfilming
    Processing Kabarak University past examination papers
    Serve library Clients with non-current information
    Shelving books
    Work on issue desk during Night and Saturday Shifts

    Qualifications and skills

    Bsc in Information Science
    Diploma in Archives and Records Management
    Three (3) years experience in library services

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Housekeeping Supervisor

    Housekeeping Supervisor

    Job Description

    Lead and supervise the day-to-day operation of the department to ensure service standards are observed.
    Handle guest concerns and respond quickly, logging and notifying the areas of focus.
    Ensure Room Attendants are informed daily about priorities in their section
    Work closely with the maintenance team to report necessary repairs and renewals.
    Ensure a clean and safe working environment, and actively participate in health and safety initiatives.
    Conduct daily briefings with staff at floor level. Manage and supervise all tasks of his/her team.

    Qualifications

    Bachelors Degree in Hotel Management or  Diploma in Housekeeping 
    At least  two (2) years of relevant experience in a similar capacity preferable in a reputable luxurious international hotel
    Good working knowledge of Opera & Microsoft Suite i.e. MS Excel, Word, & PowerPoint.
    Ability to take on a physically demanding job
    A commitment to delivering high levels of guest service and cleanliness
    Strong interpersonal and problem-solving abilities
    Ability to work well under pressure in a fast-paced environment
    Ability to work cohesively and collaboratively as part of a team

    Additional Information

    Employee benefit card offering discounted rates in Accor worldwide
    Learning programs through our Academies
    Opportunity to develop your talent and grow within your property and across the world!
    Ability to make a difference through our Corporate Social Responsibility activities
    Be part of creating the historic story of rehabilitating and releasing the rare Mountain Bongo that was heading toward extinction.
    Working with a hotel rich in history and known for exemplary services while growing your career
    Work and learn in a magical luxury property

    Apply via :

    jobs.smartrecruiters.com

  • Double Checker/Stocks Checker

    Double Checker/Stocks Checker

    About the Job

    Duties & Responsibilities:

    Assist in stock take and investigate deviations with other warehouse team members in case of deviations.
    Counterchecking loading process with independent pick lists before invoicing is done to ensure accuracy.
    Validating invoices and other documents before goods leave the company/receipt of Raw materials.
    Trouble shoot inventory variances arising from inventory counts from an independence point of view.
    Actively participate in end month stock takes and ensure all stock sheets have been signed and forwarded to finance
    Actively conduct ad-hoc warehouse walk-throughs before stock takes to confirm proper arrangements and take corrective actions.
    Countercheck all new assets purchased /dispatched from the company and ensure proper documentation has been followed to safeguard company assets.

    Work Location & Requirements:

    The role is primarily based in Nyeri. Work requires willingness to work flexible schedule when the work requires.

    Key Skills & Requirements:

    Bachelor’s Degree/Diploma in Business Administration, Finance, or in a related field
    At least 2 years’ experience in FMCG is preferred.
    Ability to multi-task and give results within short timelines.
    Ability to come up with new ideas and creative solutions.
    Demonstrate skill and passion in problem solving and operational excellence
    A Self-starter who can achieve a set goal with limited supervision

    Apply via :

    recruitment.highlandske.com