Job Qualification: criteria in BA/BSc/HND , Diploma

Compressor Sales Person

Job Purpose

Sales of compressors and achieving set monthly targets

Duties and Responsibilities

Analyze and forecast the sales volume based on market potential.
Achieve growth and hit sales targets.
Create inquiries and convert them into sales.
Tender preparations and order finalizations.
Build and promote strong contractor/customer relationships by understanding and fulfilling their needs.
Gathering and sharing info about the Market potential, competitors’ activities, Strategy for business promotion, etc. with management.
Concentrate on payments and debt collection.

Qualification, Experience, and Skills Minimum Qualifications:

Bachelor’s Degree in any Business Course. A Bachelor’s degree/ Diploma in Mechanical or Electrical Engineering is an added advantage Experience Required
Minimum 3 years Experience in Compressor sales.
Proven sales Experience in dealing with sales of Compressors is a MUST.
Experience in selling compressors to Petro stations, hospitals, Factories, and, Manufacturing firms.
A track record of meeting sales targets consistently.
Extensive networks within the manufacturing sector, factories, and Petro stations are an added advantage.

Apply via :

www.linkedin.com

November 5, 2024
Unit Manager – Eldoret Unit Manager – Kitale

Key Responsibilities

To sell the company’s products in line with the product strategy and the set revenue budgets per product with the support and guidance of Branch Manager, the Regional Business Development Manager and Head of Branches.
To provide within the Branch such after sales services in respect of the insurance contracts as may be required from time to time.
Understand the region and implement the market development strategy guided by the Branch manager and the Regional Business Development Manager.
To achieve all the set annual revenue budgets, manpower growth (Agents) and the expense control objectives for the Unit office under the supervision and guidance of the Branch Manager and the Regional Business Development Manager.
To recruit, select, train, motivate, supervise, develop and manage the agents under your unit as per the guidelines provided by the Head of Branches.
To monitor the overall performance of Agents under your unit and make appropriate well- considered recommendations.
To prepare and submit the Unit production reports to the Branch Manager on a weekly basis.
To build and maintain good public relations with policy owners, business community, professionals and government agencies within the Branch territory under the guidance of the Branch Manager and the Regional Business Development Manager.
To be the liaison and communication link between the Unit and the Branch Office through timely and accurate dispatch of information through memoranda, telephone calls, fax, E-mail etc and to observe deadlines at all times. Interpret company policies and procedures to office personnel, Agents and customers.
To ensure that all agents operating within the Unit are properly licensed as required by the laws of Kenya.
To perform any other ad hoc duties and added on tasks as directed by the Company.

Other Responsibilities

Under the guidance and support of the Branch Manager and the Regional Business Development Manager you will:

Build and maintain a sales force for the Unit in accordance with company’s manpower growth and development plan.
Ensure the Unit revenue budgets and the appropriate product mix ratios are achieved as per the company’s set objectives.
Manage and direct a sufficient Agents to ensure smooth running of the Unit.
Help agents identify and develop appropriate markets in line with the market development strategy for the Branches Business Unit, under the guidance of the Branch Manager and the Regional Business Development Manager.
Ensure that agents are professionally trained to sell and service the company’s products as per the company’s training guidelines.
Assist Agents in setting and achieving progressive performance goals.
Implement the training and development guidelines for Agents under the Unit in accordance with the company’s established business plans.
Ensure maximum utilization and accountability of all available company resources in all areas of management, Unit administration, development, training and customer service.
Ensure that your own personal production is at sufficient levels (leading by example)
Ensure that retention level of the unit is meeting the Company’s standards as set out from time to time by the Company.

Skills and Competencies Required

Customer focus
Ownership & Commitment
Team Spirit
Excellent communication and presentation skills
Market Awareness

Academic /Professional Qualifications

Business related Diploma/Degree
Progress in Diploma in Insurance/CIM
Minimum 3 years’ work experience in General Insurance sales

go to method of application »

Applications should be addressed to the Group Human Resources Manager, Madison Group Limited, Email: hr_recruitment@madison.co.ke clearly indicating the preferred branch, so as to be received by Wednesday 2nd October, 2024.

Apply via :

hr_recruitment@madison.co.ke

November 5, 2024
Relationship Officers & Interns Business Development Officer Tele-Collection Specialist Call Center Interns

Description

On behalf of our client, a Micro Credit institution, we are hiring an ambitious and energetic Relationship Officer (Loan Officer) to help them expand their business to new and existing markets. Key to the role is the ability to disburse loans and collections of loans due.

Duties & Responsibilities

Marketing of new and existing products.
Advising clients on various services and products.
Developing and maintaining professional customer relationships.
Performing as key contact for selected customer relationships under client guidance.
Initiating apt activities to ensure on time and scheduled response to customers.
Helping clients to attain approval on new loans.
Conducting evaluation of client’s accounts; and
Collection of arrears and due loans
Delinquency management

Skills & Experience

Diploma/ Degree in a business-related field
Strong presentation and communication skills
Ability to leverage on Technology
Self-starter and assertive
Flexible to embrace change with ease
Self – motivated
Good understanding of customer service and experience

go to method of application »

Use the link(s) below to apply on company website.

Apply via :

November 5, 2024
H.R and Admin Assistant Executive Assistant

Qualifications:

Diploma or Bachelor’s degree in Human Resources, Business Administration, or a related field.
Proven experience in HR and administrative roles (2 years preferred).
Proficient in google workspace & Microsoft Office Suite (Word, Excel, PowerPoint).
Ability to maintain confidentiality and handle sensitive information.
Must demonstrate ability to work under a face paced environment.
Strong organizational and problem-solving abilities.
Excellent organizational and multitasking skills.

go to method of application »

To apply, send your Application & CV with title “H.R Admin Assistant or Executive Assistant t” to careers@zuri.health Only shortlisted candidates will be contacted This application process will close when the position is filled.

Apply via :

careers@zuri.heal

November 5, 2024
Technical Marketing Officer Agro Technical Marketing Officer Vet Technical Officer

Work experience:

1-2 years experience as Technical officer in an agro-chemical company

Minimum Skills & Requirements:

Minimum Diploma in Agriculture or related field
Valid motorcycle riding licence
Profficient in ms excel.

Responsibilities

Collaborate with R&D and sales teams to understand product features and benefits.
Create and deliver engaging technical presentations and marketing materials.
Conduct market research to identify trends and customer insights.
Support product launches with technical documentation and training.
Build and maintain relationships with key customers and industry stakeholders.

go to method of application »

Apply via :

hr@oshochem.com

November 5, 2024
Front Office/Admin Secretary

Jodan Driving School has a vacancy for a Front Office personnel in one of our new branches.

Minimum Requirements

Diploma in Secretarial Studies / Front Office Management
Two years working experience in a busy organization
Hardworking and self-driven

Interested candidates to send their CV and Application Letter to the Director via recruitment@jodancollege.ac.ke by MONDAY 30TH SEPTEMBER, 2024.

Apply via :

recruitment@jodancollege.ac.ke

November 5, 2024
HR Payroll and Data Officer (French Speaker)

The HR Payroll Officer works under the supervision of the Payroll & Data Team leader and is responsible for the payroll of 500-1000 staffs in different countries. The incumbent assumes key functions in the internal control of our payroll and is an expert with regards to tax and statutory. They are also proficient in HR Tools and data management, ensuring payroll operations run smoothly, data is accurately maintained, and compliance is achieved, contributing to the overall efficiency of the HR department.

Tasks and responsibilities

Accurately process employee payroll on a regular schedule, ensuring timely and correct payments.
Manage deductions for taxes, benefits, and other withholdings.
Ensure payroll complies with the specific tax laws and regulations.
Prepare and submit payroll reports to management and other regulatory bodies.
Maintain and update accurate employee records, including personal information, employment details, and compensation.
Manage and update the Human Resources Information System (HRIS) with employee and position data as well as payroll information.
Prepare and file all required payroll tax documents and ensure compliance with tax and social security regulations.
Assist with payroll audits by providing necessary documentation and information.
Stay informed about changes in payroll laws and regulations and implement necessary adjustments.
Address employee questions and concerns regarding payroll, benefits, and deductions.
Manage payroll and benefits for departing employees, ensuring final payments and necessary documentation are completed.
Identify and implement improvements in payroll processing and HR data management.
Utilize payroll systems to increase efficiency.
Train HR staff and employees on payroll processes and the use of HRIS.
Work closely with HR, finance, and other departments to ensure accurate and efficient payroll and data management.
Assist in the development and implementation of payroll policies and procedures.

Minimum requirements and competencies

University degree in Human Resource, Business Administration, Accounting or any other related field.
Fluency in both written and spoken French Language is a Pre-requisite.
HR professional certifications such as CHRP or a Higher Diploma in HR are required if the degree is not in HR or related field.
At least 2-3 years’ in payroll management and HR information systems.
Must have advanced skills in MS Excel.
Experience in an international organization or NGO is an added advantage;
Good knowledge of labour laws and the employment market;
Excellent command of written and spoken English.

Apply via :

www.icrc.org

November 5, 2024
Centre Manager- Kericho Centre Manager- Webuye Centre Manager- Eldama Ravine Centre Manager- Naivasha Community Oral Health Officers (COHO) – Kitui Community Oral Health Officers (COHO) – Nanyuki

The position holder is responsible of overseeing smooth, effective and efficient operation of medical centres.

Responsibilities:

Administrative Duties:

Ensure the Medical centre operates and provides healthcare services within stipulated operating hours at all times.
Staff Management: attendance to duty,
absenteeism, leave, performance, staff discipline and adherence to company policies and procedures.
Ensure that the service rendered far exceeds the patients’ expectations and meets the standards set by company in its operating manual, complies withmedical practices and set laws.
Ensure the Medical centre has sufficient supply of required equipment, stationery and drugs.
Undertake cost optimization initiatives such as reducing the usage of consumables, monitoring fixed costs, variable costs, overheads etc.
Clinical Duties:
Patient clinical management at Medical Centre; diagnosis and treatment of patients, Proper documentation of EMR (Electronic Medical records) and provide education to the patient and relatives/caregivers.
Manage medical emergencies by ensuring emergency medical preparedness as the emergency team leader and ensure emergency drills are performed.
Collecting, compiling and submission of accurate clinical reports and any other required documentationConduct mortality audits for all deaths occurring in the facility together with other staff working in the unit and share the reports with the supervisor.
Lead the department in development, implementation and review of Standard Operating Procedures for the assigned department aimed at providing safe and quality healthcare to patients.

Requirements

At least a Diploma/Bachelor’s degree in Clinical medicine and Surgery or its equivalent with a minimum of 3 years’ experience in a similar role in a busy Hospital.
Registered by the respective professional body e.gClinical Officers Council of Kenya
Valid Practice License
BLS/ACLS Certification where its applicable Wide knowledge of the healthcare industry Strong business acumen
Proven leadership, communication, interpersonal and decision-making skills.

go to method of application »

Applications to be sent to recruitment@blisshealthcare.co.ke clearly indicating the role applied for on the subject line of the email by Tuesday, 1st October 2024.

Apply via :

recruitment@blisshealthcare.co.ke

November 5, 2024
Customer Support and Credit Associate

About the Role

This job entails managing the assigned customer portfolio: Ensuring as an organization, we provide the best service to Fresh Life Operators (FLOs) (Fresh Life Toilets (FLT) repairs, timely collections, and tackling any issues they raise within specified timelines) and documenting/keeping important customer information and documents. It also ensures customers maintain sanitation and hygiene standards and pay their monthly service fee.

Duties and Responsibilities

Customers Onboarding

Onboard quality customers through executing customer vetting.
Clearly set customer expectations, their role and the organization’s role before they are fully onboarded.
Conduct customer training on our mission and vision, how to maintain sanitation and hygiene standards, the process of issues escalation and making payments.

Manage credit/Debt collection

Visit,call or use any other acceptable strategy to ensure the assigned customer portfolio pays their invoices.
Strategically engage,plan with customers with arrears on how the arrears will be paid and document the customer payment plans.
Conduct checks and scrutiny on the customer balances to ensure they are correct and in case there are issues to escalate the same to supervisors and follow through to ensure they are corrected.
Engage customers in the most effective way through deploying CLEAR conversations with FLOs.
Always ensure your toilet portfolio’s operational status in the field matches what is in the system at all times to ensure invoices are correctly generated and provide a true picture of retention numbers.
Employ simple problem-solving techniques to tackle payment-related issues.

Management of issues/Cases

Manage escalation of customer complaints and issues by ensuring all are escalated within the right time frame.
Collaborate with relevant team members and departments to ensure customer issues and complaints are resolved in a timely manner.
Conduct problem-solving techniques i.e 5 whys to establish preventive measures to issues occurring within your customer portfolio.
Issues that commonly happen are maintenance/Repair issues, late/missed collections, payment issues and other issues raised by customers.

Customer Data/Documentation.

Manage customer information by ensuring customer details are correctly captured in the system and any errors are corrected timely.
Verify customer documentation after launch to ensure franchise agreements Land approvals document, government approval forms and any other documents are available and information is well captured and signed correctly.
Ensure the operational status of the FLTs in the field reflects the odoo status all times.
Document all customer issues.

Standards

Train, coach customers on how to maintain quality sanitation and hygiene standards and monitor progress to ensure they are adhered to.
Conduct refresher training to all customers and users on sanitation and hygiene.
Execute corrective measures on cases related to poor sanitation and hygiene standards and ensure they improve.
After the QuaC (hygiene and standards survey) ensure all customers get feedback and those below standards are trained and cautioned in order to improve.

Retention.

Engage customers with closed FLTs to handle issues at hand in order to reopen the FLTs.
Prevent closures by working to tackle issues that might lead to closures
Ensure the operational status in the field reflects the same in the CRM (Odoo) and any disparities are corrected immediately.

Qualifications

Diploma or Degree in business management/ credit/debt management
Previous experience in debt collection, credit control, field-based sales (FMCG) is preferred
Good communication skills, customer handling/management skills, problem-solving skills, customer service
Customer-centric – employs diplomacy and firmness to build win-win partnerships with customers.
Ability to collect customer data and generate reports
Computer literate with basic, MS Excel skills
Confident, assertive and persuasive – ability to handle difficult customers
Physically fit – this role will involve walking daily, in informal settlements

Apply via :

odoo.saner.gy

November 5, 2024
Customer Service Executive

In this role, you will be responsible for delivering exceptional customer service experiences to our clients. You will play a crucial role in addressing inquiries, resolving issues, and providing guidance related to our digital lending and logbook loan services. Additionally, you will be tasked with fostering strong relationships with relevant stakeholders. If you are passionate about customer service and eager to make a difference, we would loveto hear from you!

Key Responsibilities:

Serve as the primary point of contact for customer inquiries via phone, email, and live chat.
Provide accurate and timely information regarding our digital lending and logbook loan products, including application processes, eligibility criteria, and repayment terms.
Assist customers in navigating our online platform, including account registration, loan applications, and document submissions.
Address customer concerns and inquiries with professionalism and empathy, ensuring prompt resolution.
Collaborate with internal teams (operations, collections) to ensure seamless customer experiences.
Educate customers on financial literacy, responsible borrowing practices, and loan repayment strategies.
Adhere to regulatory guidelines and company policies to protect customer information and ensure compliance.
Maintain accurate records of customer interactions, inquiries, and resolutions.
Participate in training and professional development programs to stay updated on industry trends and best practices.
Respond efficiently to customer inquiries on our text-based chat platform (Fresh Chat) and social media channels (Facebook, Twitter, Instagram, Google Play).
Handle inbound calls and resolve queries related to all loan products.
Ensure daily contact with allocated accounts to enhance customer satisfaction.
Collect and report customer feedback to improve loan products and the borrowing experience.
Conduct customer education calls to guide clients on maximizing our loan products.
Act as a brand ambassador, marketing our products during customer interactions.
Assist in payment reconciliations and perform any other duties assigned by your supervisor.

Qualifications:

Bachelor’s degree or Diploma in Business Administration or a related field preferred.
Proven 5 years of experience in customer service, preferably within the Micro Finance Services industry.
Excellent verbal and written communication skills, capable of articulating complex information clearly.
Strong interpersonal skills with the ability to empathize while maintaining professionalism.
Proficiency in digital communication channels and Microsoft Office applications.
Detail-oriented with exceptional organizational and multitasking abilities.
Ability to thrive in a fast-paced environment and adapt to changing priorities.
Knowledge of lending principles, credit products, and regulatory requirements is preferred.
Commitment to delivering exceptional customer experiences and building long-term client relationships.
High integrity and a strong work ethic.

If you are passionate about customer service and want to make a difference, please send your application to hr@bayes.co.ke, clearly stating the subject as Customer Service Executive and indicate your salary expectations by COB October 05,2024.

Apply via :

hr@bayes.co.ke

November 5, 2024