Jobs Kenya

Job Qualification: criteria in BA/BSc/HND , Diploma

  • Reservations/data entry officer

    Reservations/data entry officer

    Job Description
    Location: Karen Office Park.Role Description
    We are looking for a reservations/data entry officer with great enthusiasm for the tourism industry. You will be responsible for requesting all contract rates and filing, entering the rates into Granit reservations system and general reservations duties.
    Responsibilities

    Requesting contract rates from all suppliers
    Filing all contract rates accordingly
    Entering all the contract rates into the system (Granit)
    Making hotel/Airlines bookings and follow up
    Making sure that all safari files are confirmed and all vouchers are in order!
    Working with the operations department to ensure that safari /Transfers allocation are in place.
    Advising the tours manager on any changes in contract rates
    Advising the tours consultants on the special offers running from different suppliersMaintain relationships with key persons.
    Working with operations department in ensuring all clients’ special needs/Requests are met

    Requirements.

    3 years’ experience in the related field. ·
    Degree/Diploma in Hospitality, Travel, Tourism, Business or relevant field ·
    Excellent knowledge in Granit systems
    Proficiency in English language: French/German is an added advantage. ·
    Exemplary customer oriented approachWell versed in various areas of travel(domestic/international, business/holidays, group/individual etc)
    Ability to present, persuade and communicate effectively
    Demonstrable ability to handle crises. ·
    Candidates with personal travel experience will be preferred.

  • Field Officers Senior Field Officers Field Office : Procurement Associate

    Field Officers Senior Field Officers Field Office : Procurement Associate

    Reporting To: Associate Field Manager
    Start Date: 15th March, 2018
    Location: Siaya, Bungoma and Busia
    Duration: 1 Month
    Eligibility: Position open to local Kenyan hires only
    About the Project: Selective Trials project is trying to learn about farming and technology adoption practices among households in rural Kenya, with US-based Researchers Pascaline Dupas from Stanford University, Sylvain Chassang from Princeton University,Catlan Reardon from University of California, Berkeley and Erik Snowberg from the California Institute of Technology.
    We are currently preparing for a follow-up survey to be carried out in households across Busia, Bungoma and Siaya counties.
    About the Position: The Field Officer, under the supervision of the Associate Field Manager and Senior Field Officer, will be primarily responsible for survey administration as per the set targets. The Field Offices will also be involved in undertaking phone surveys. The Field Officer will also be expected to assist with office tasks including translations and data entry.
    Duties and Responsibilities:

    Accurate survey administration
    Ability to meet the daily set survey targets
    Assist in office duties when required e.g. translation, data entry
    Actively engage in project discussions
    Work as part of a team
    Report to SFO daily on field updates
    Submit timely notice on leave day bookings
    Respondent tracking
    Proper use of equipment used to facilitate data collection e.g. Tablets, G.P.S
    Honest accounting of field allowances

    Qualifications and Experience

    College diploma or bachelor’s degree in social sciences
    At least one-year experience in household data collection
    Excellent oral and written communication skills in both English and Kiswahili.
    Good interpersonal skills; specifically, good at interacting with respondents
    Comfortable with interviewing individuals within their homes;
    Ability to work in rough terrain and harsh weather conditions in the field
    Ability to comfortably work as a team
    Experience in data collection through CAI
    Honest, diligent and self-driven individual

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  • Non-Technical Trainer Leasing Coordinator Call Centre Supervisor

    Non-Technical Trainer Leasing Coordinator Call Centre Supervisor

    Job Description
    Roles & Responsibilities
    Reporting to the Service Operations & Technical Training Manager, the successful candidate will be responsible for the following functions: –

    Develop and present non-technical training annual schedules.
    Conduct training sessions as per the training schedule.
    Carry out capacity building training for Service Reception, Service Workshop, Sales and Dealer staff.
    Conduct Customer Retention and Expansion training.
    Conduct and evaluate implementation of the Isuzu After-sales policy at Isuzu EA & the Dealership.
    Develop instructional training materials in accordance with set objectives.
    Provide instruction & training on proper methods, processes and techniques necessary to perform work using instructional technology i.e. internet, interactive technology where appropriate.
    Provide training reports and maintain records as required.

    Minimum Requirements

    Bachelor’s degree – Mechanical Engineering (Automotive Option)
    Diploma in Technical Teachers Training is an added advantage.
    Five years’ experience in the Motor industry in a similar role.
    Excellent facilitation and presentation skills, effective communication, customer focus, product knowledge and attention to detail.

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  • PR & Customer Service Executive

    PR & Customer Service Executive

    Job Description
    We are looking for a PR & Customer Service Executive to organize and oversee PR & Customer Service activities and ensure effective communication with our customers. The Executive should be well organized, have excellent communication skills, creative mind and cool-tempered professional who is able to handle a crisis.
    Responsibilities

    Answering telephone calls and scheduling appointments
    Responding to inquires about the products and services of the organization
    Ensure that each customer receives outstanding service by providing a friendly environment, which includes good telephone etiquette, and other aspects of customer service
    Drafting of various articles, letters and communiques as and when required in response to current issues
    Follow up on customer communications in a timely and professional manner
    Keep management informed by submitting activity and results reports, such as daily call reports, weekly work plans and monthly and annual reports
    Liaise with other staff to ensure customer issues are handled without unnecessary delays and sales process is performed smoothly

    Qualifications

    Diploma in Communication/Public Relations
    With at least 6 month’s experience
    Knowledge of communication functions including advertising, social media and public relations
    Excellent interpersonal skills and a team player
    Relationship management skills and openness to feedback
    Prioritizing, time management and organizational skills
    Strong oral and written communication
    Excellent knowledge of MS Office
    Ability to think creatively and be innovative
    Self-motivated with a results-driven approach
    Aptitude in delivering attractive presentations

  • Graphics Designer Field Sales Executive Production Internships 2018 Project Coordinator Sales & Relationship Manager

    Graphics Designer Field Sales Executive Production Internships 2018 Project Coordinator Sales & Relationship Manager

    Ref Number: 3255
    Duma Works is recruiting a Graphics Designer. The hiring company is Esto Africa, a leading real estate and construction company in the region.
    Job Responsibilities

    Estimating the time in-house projects will require and any cost implications
    Coming up with design concepts that fit the needs of the organization
    Presenting options for design treatments
    Creating final designs, working to a deadline and budget
    Amending designs according to the final comments
    Proofreading and preparing designs for print, online and promotional branding
    Undertake photography and photo retouching
    Take part in web design
    Manage approvals for licensed artworks
    Perform other design related duties as assigned

    Qualifications

    A degree / diploma in a related field
    At least 3 year working experience in a similar role
    Must have experience working with Photoshop, Dreamweaver,Illustrator and AI
    Must have good communication Skills
    Must be time conscious
    Must be dedicated to his/her work and have the ability to meet tight deadlines
    Ability to work under pressure
    Possession of a valid Driver’s License is an added advantage.

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  • Imt Agents Supervisor

    Imt Agents Supervisor

    Job Description 
    Job Responsibilities/Accountabilities

    Liaison person between the IMT agents, Equity Bank and Money Remittances partners to enhance business growth and revenues. 
    Responsible for IMT agency distribution channel strategy implementation for the group 
    Spearhead identification and recruitment of targeted IMT agents for the group
    Drive agreed bank profitability and revenue growth on remittances
    Oversee sales & revenue generating activities of the Agency network
    Meet the agreed IMT agents target volumes and revenues
    Perform periodic reviews and drive performance of the IMT agents
    Oversee branding as per approved branding operation standards
    Act as the link between the IMT agents with the international remittances partners
    Implement fraud and AML mitigation measures required by various partners at the IMT agents level 
    Formulate and execute an IMT agents training program that ensures every IMT agent is equipped with the necessary knowledge to carry out the business
    Monitor and profile the agents to ensure 100% compliance with laid down procedures and regulations 
    Ensure compliance as per CBK agency prudential 
    The link between the Bank Remittance operational support function and the agents for faster, timely and quicker issues resolutions 
    Filing contractual returns with the money transfer partners
    Retention of the IMT agents Desired Knowledge, Skills and Competencies
    Good knowledge of international remittances business and the regulatory framework 
    Excellent interpersonal selling and networking skills
    Able to work independently with minimum supervision and demonstrate a good level of maturity
    Strong leadership skills and a team player 
    Thorough knowledge of AML and KYA policy guidelines
    Thorough knowledge and application of CBK prudential guidelines
    Ability to work under pressure and within set deadlines

    Experience and Qualifications 

    At least an O-Level pass of C+ 
    Diploma and/or Degree certificate in a business related field
    Holders of a compliance and AML related professional qualification will have an added advantage
    5 years’ experience in managing Financial Distribution Networks
    At least 4 years’ banking experience
    Effective writing and presentation skills in English

  • Sales Agent

    Sales Agent

    Job Description
    Principal Accountabilities

    Selling development property for clients on commission basis
    Understanding property development listings to become familiar with properties for sale
    Accompanying prospects to property sites, quotes purchase price, describing features and discussing conditions of sale or terms of lease
    Managing booking process with entails filling a reservation form and collecting clients’ deposits
    Liaising between buyer and seller lawyers to get sale agreement signed
    Managing any buyer queries during the development construction period

    Key Qualifications and Experience

    Degree/Diploma or a certificate in related course.
     At least 1 – 2 years’ experience
    Experienced marketers in Real Estate will be an added advantage
    Have strong communication skills and negotiating skills
    Ability to work under minimum supervision
    Someone who can demonstrate high levels of integrity, honesty
    Ability to enhance teamwork

  • Human Resource Assistants Operations Agent

    Human Resource Assistants Operations Agent

    Location: Mombasa & Nairobi
    Job Purpose: Reporting to the Human Resource Business Partner, the job holder will be responsible for supporting the day today human resources processes and maintaining up to date Human Resource records and information.
    Responsibilities

    Provide HR administrative support such as, receiving and filling applications, inviting candidates for interview, organizing interview venues, issuance of new staff identity cards etc., during staff recruitment processes.
    Process, verify, and maintain documentation relating to personnel activities such as staffing, recruitment, training, grievances, performance evaluations, leave and classifications.
    Update and maintain all staff records and individual files.
    Assist staff in clarifying on HR policies, processes, procedures and standard Company practices
    Provide administrative support for staff welfare programs/activities
    Process and follow up claims for medical cover, insurance and other staff issues
    Assist in Coordinating, monitoring and evaluating performance management and appraisal processes for staff;
    Serve as the department’s resource driving compliance and risk management.
    Assist in carrying out staff audits , identifying gaps and taking necessary action to close the gaps
    Maintain and update recruitment data base both in soft and hard copies.
    Assisting in coordination of training initiatives and programs and student attachments.
    Support employee engagements by responding to staff queries, offering guidance and provision of quality HR services.
    Performing any other reasonable duties which may be required by management from time to time.

    Qualifications

    Business Related Degree/Higher Diploma in Human Resource Management.
    Minimum of 2 years work experience in manufacturing or Logistics industry.
    Must be a registered member of HR professional body.
    Knowledge of applicable labor laws.

    Skills & Competencies

    High Level of integrity.
    Good Reporting Skills
    High level of Confidentiality.
    Proficiency in use of computer applications.
    Excellent communication and interpersonal skills.

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  • Automobile Facilitator

    Automobile Facilitator

    The key purpose of the organization is to assist 10,000 disadvantaged youth to make informed choices, develop labour-market oriented employability skills and access job placements, savings and enterprise development support.
    Responsibilities

    Training and equipping the students with Automobile skills.
    Sourcing of employment and internship opportunities for students.
    Sourcing of guest lectures and organizing field visits and industry exposures for the students.
    Ensure students on internship fill their logbooks.
    Maintain an up to date record of students.
    Ensure students maintain highest levels of discipline at all times.
    Accompany students when going for interviews.
    Source for credible mentors to mentor the students.
    Participate in road shows to recruit students to the program.
    Follow up with students both on internship and placement to support them and get feedback on their progress.
    Ensure that students attend classes as required.
    Provide students with resources for studying.
    Link the youth with potential employers.

    Requirements

    At least One (1) year experience in Automobile
    Must have experience in two wheelers overhaul
    Must have passion working with young people.
    Degree/Diploma in Automotive Engineering
    Ability to meet deadlines and handle diverse tasks simultaneously using prioritization.
    Strong oral and written communication skills.
    Excellent Presentation skills.
    Networking skills a must.

  • Collections Officer

    Collections Officer

    Job description
    Do you have strong communication and negotiation skills? Are you an optimistic and solutions oriented individual? Do you posses good instincts, ‘collector street smarts’ and strong capability of building rapport with clients?
    Momentum Credit provides working capital solutions to small businesses and individuals. The Collection Officer will play a crucial role in performing loss mitigation and recovery activities regarding delinquent or charged-off accounts.
    The successful candidate will report to the Portfolio Manager and will not supervise any staff initially. Momentum Credit believes in allowing its team to explore their potential and they fully support each member at each phase of their career progression towards career growth.
    Picture of Success
    Success shall be evaluated on the progress of attaining the following goals by: Specific dates/timelines and specific targets set out as:
    Daily:

    Maintain the loan book register and verify that all documents are in the loan booklet
    Document and liaise all early payments with the Portfolio Manager
    Update PAR report as per the policy depending on PAR classification
    Update the Pipeline report by COB
    Ensure fleet has valid insurance policies and report all accident cases to the Portfolio Manager
    Confirm GPS coordinates 14 days after disbursement and ensure that all vehicles are tracked and visible twice a week.
    Ensure that all valuation certificates are received after disbursement and all cars at the yard are accurately valued before sale.
    Ensure a smooth payoff and finalise on documentation for clients i.e. Logbook, Insurance stickers etc
    Prepare demand letters for approval by the Portfolio Manager and send out to clients
    Ensure that Proclamation and Disposition Letters are sent to clients in line with the policy
    Prepare repossession letters for approval by the Portfolio Manager and check condition of car, inspect, refurbish and document as per policy
    Ensure all vehicles are accounted for according to policy and all actions taken as per policy
    Attend auctions on behalf of the Company
    Prepare loan restructuring application and account statement for approval by Portfolio Manager
    Send chattels to the lawyer for registration
    Maintain world class customer service to all clients

    Weekly:

    Attend departmental meetings, present portfolio reports and make a meaningful contribution
    Prepare Chattel report and Portfolio report as defined by the Portfolio Manager and send to the Portfolio Manager COB Monday

    Monthly:

    Maintain a collection efficiency of 85% or above
    Ensure 97% or more tracking of all vehicles of interest are accounted for and visible at any given time
    Maintain Portfolio PAR 30 below 7%
    Ensure 100% recovery of bad debt

    Minimum Requirements

    Degree or Diploma in a relevant field
    Previous work experience in collection is a must
    Strong communication and interpersonal skills
    Great customer service skills
    Strong time planning and multi-tasking skills
    Highly motivated and ambitious individual with unquestionable integrity