Jobs Kenya

Job Qualification: criteria in BA/BSc/HND , Diploma

  • Executive Sous Chef

    Executive Sous Chef

    Job Description

    You are a creative and talented individual with a proven ability to lead a Culinary team and a commitment to safe, efficient operations and exceptional cuisine. As Executive Sous Chef, your expertise in recipe development will elevate our menus and your leadership inspires and fosters culinary talent.

    What you will be doing:

    Providing direction for all day to day Culinary operations
    Meeting daily with the Executive Chef to communicate daily operational challenges & successes
    Leading the daily culinary briefings
    Providing guidance and direction to your Culinary team, setting performance goals and standards and monitoring performance to provide timely, meaningful, and specific feedback
    Ensuring proper scheduling of weekly and annual vacation for Culinary colleagues while effectively managing Watson labor standards
    Controlling labor and operating expenses through effective planning, budgeting, purchasing decisions, policy making, and inventory control while focusing on creative cost control and revenue generation solutions to maximize profit in the department, division and hotel
    Setting up control systems to assure quality, portion consistency, and the ability to create proper purchasing specifications
    Monitoring and reviewing operating criteria and developing an awareness of the importance of food preparation and quality
    Completing monthly one-on-ones, probation and annual reviews of kitchen managers as required
    Conducting daily walk-throughs of kitchen areas to ensure proper cleanliness, following up with the Chief Steward when needed
    Ensuring consistent on-the-job training sessions are completed for all culinary colleagues and leaders
    Liaising daily with Food & Beverage Managers and the Culinary team to keep open lines of communication and relay guest feedback
    Partnering with Food & Beverage Managers to create innovative and successful promotional ideas while performing any other reasonable duties as required by the Executive Chef
    Striving to improve all food preparations, presentations and menu selections
    Striving to achieve and surpass our Voice of the Guest targets including food quality, menu content, variety of menu, and timeliness of service
    Chairing the monthly departmental communication meetings with Culinary colleagues
    Creating food menus for Banquets, In Room Dining, and Restaurant
    Meeting with Storekeepers to ensure quality and par levels are maintained
    Promoting a fun, professional and disciplined work environment while building mutual trust, respect and cooperation among team members
    Utilizing your keen interpersonal and communication skills to lead, influence and encourage others
    Actively sharing your ideas, opinions & suggestions in the weekly Chefs meeting
    Actively walking the hotel to ensure all Restaurant, In Room Dining, Banquet, and Meeting Room food quality and set–ups
    Interacting closely with Catering department to assist in coordinating event food and meeting with clients
    Ensuring all VIP visits are handled and prioritized properly
    Continually expanding on our current Food product to lead our colleagues to the next level
    Actively recruiting talent to strengthen our Culinary team’s skill set
    Performing other duties and projects as assigned

    Your experience and skills include:

    Experience in a senior culinary leadership role for a minimum of 5 years in a comparable property.
    Diploma in Culinary Arts or related field.
    Proven leadership and managerial skills supporting an environment of colleague growth and development, interdepartmental teamwork and exceptional customer service.
    Current on all culinary trends and active in the furthering of his/her or her own culinary development.
    Extremely creative with strong service skills and a demonstrated ability to energize a diverse team of culinary professionals.
    Proven financial planning skills with the ability to analyze data and trends and implement strategies for improvement.

    Apply via :

    jobs.smartrecruiters.com

  • Human Resource Assistant Procurement Officer Sales Representative

    Human Resource Assistant Procurement Officer Sales Representative

    Job Description

    The HR Officer is responsible for all the administrative related duties, performance management, Recruitment and Staff on boarding processes, leave administration, Human Resource Information Systems and data management including statutory compliance.

    Key Responsibilities

    Management of staff records both in the physical file and soft (checklist and update). Making sure these records are in order and updated.
    Leave Management

    Ensure annual leave planner is done and followed through with company leave policy.
    Assist in handling grievances and disciplinary issues to its logical conclusion.

    Time and attendance
    Performance Management
    Ensure all staff have updated JD’s
    Ensure that the performance reviews are done and documented.

    Policies and Procedures

    Induct new employees on company policies and procedures
    Continuous sensitization of staff on company policies and procedure
    Assist in follow up on PIPs

    Recruitment and Exits

    Prepare JD for the vacant job.
    Shortlisting for interviews
    Follow through the selection and recruitment process
    Manage induction end to end process and issuance of tools with sign offs.
    On boarding of new staff in the system and managing the records, ensure 100% compliance
    Ensure a smooth off boarding process for staff members leaving the organization. This will involve checking that the employee is cleared from all departments (returns company property, notifying IT and payroll about personnel changes, and preparing any paperwork the employee might need to sign and timely processing of final dues).Conduct exit interviews for staff members leaving the organization and compile the findings report.

    HR Reports

    Compile HR reports from the various HR processes (performance management, recruitment, disciplinary, off boarding, employee engagement

    Any other duties as assigned by Director

    Skill & Experience

    Degree/ Diploma in HR/Business related field
    2-3 years’ experience in Human Resource related position

    go to method of application »

    Apply via :

    vacancies@jantakenya.com

  • Business Analyst

    Business Analyst

    How You’ll Contribute

    Pursue the objectives and goals of the department in line with the organisational strategy.
    Operate competently and independently across multiple areas, applications, and lines of business.
    Drive identification of requirements across all TransUnion business units, actively participating and contributing to the understanding of business needs.
    Identify when a workshop is required, facilitating the multiple business stakeholders and technology teams to successfully capture the essence of the requirement whilst aligning business units on the requirements and requirement complexities.
    Partner with the Business, the global TransUnion community, Architects, technology teams and Customers and be considered the Subject Matter Expert in your area.
    Prepare and/or participate in the development of business cases and proposals, including identification of alternatives and cost/benefit analysis.
    Prepare and develop modern user interface experience mock ups and customer journeys closely aligned to initiative requirements.
    Understand current challenges with historical integration patterns and recommending effective and secure modern integration patterns improving overall customer and application experience.
    Contribute to the analysis and design of new business processes using consistent and industry accepted documentation methodologies.
    Develop Business Requirements Specifications that meet the business and technology initiatives in line with the organisations various strategies and plans. Industry accepted documentation methodologies, integrating theory and industry principles with organizational practices and procedures must be consistently applied.
    Actively contribute to the development and documentation of the best solution to achieve the objective and business requirements for an initiative or problem. The solution may cross department and regional borders and frequently require ingenuity and creativity.
    Participate in the development of test plans, testing of changes when required and reviewing the results.
    Understand different data sources and perform Data Analysis on the different sources. Good verbal and written communication skills using tact, persuasion and/or negotiation to accomplish the objectives of the communication.
    Provide well-articulated progress updates and feedback to line, senior management, and initiative stakeholders.
    Convert technical and business data into meaningful reports for distribution to line, senior management, and initiative stakeholders.
    Consult and work closely with Architects, business, and technical teams to ensure all requirements have been accurately addressed across initiatives.
    Continue to build on technical and business knowledge to better understand the link between business and technology. Analyse methodologies for process improvements, better utilisation of resources, product enhancements, improved communications, and faster issue resolution building in depth knowledge of business architecture.
    Collaborate effectively with the direct team and the broader enterprise acting as a mentor and guide to junior members of the team.

    What You’ll Bring

    The duties and responsibilities described above are the essential functions of the job. The qualifications below are representative of the knowledge, skills, and/abilities required. Preference would be given to candidates from designated groups.

    Diploma or Degree Informatics or relevant experience
    Min 3 years’ experience in business analysis, data processing and data analysis
    Min 3 years’ experience in large projects and teams
    Knowledge and experience of IT processes, SDLC, testing and the various project methodologies including waterfall and Agile.
    Experience in JAD and Design Thinking
    Relational databases
    Fixed width flat files
    Cloud computing
    Confluence
    Tableau
    SSRS
    MS Excel
    MS PowerPoint
    SOAP webservices protocol (XML)
    Rest API protocol (JSON)
    Mock up screen

    Apply via :

    www.linkedin.com

  • Parts Sales Executive

    Parts Sales Executive

    Parts Counter Sales Executive is responsible for effectively carrying out parts order processing, generating invoices and preparing parts quotations in line with the set guidelines to meet customer requirements and set P&A revenue targets. The job holder performs in-store customer service, overall organizational promotion, and stocking duties that contribute to the efficient, safe, and profitable operation of the parts department.

    Key Duties / Responsibilities / Tasks

    Parts and accessories sales order processing interface with walk-in retail customers, fleet customers and corporate customers through face-to-face meetings, on phone and emails, to understand and ensure their Parts and Accessories needs are being met.
    Responsible for identifying correct parts from electronic parts catalogues and then processing sales orders.
    Generate parts invoices and ensure that customers pay for them.
    Respond to customers’ requests on parts not available in stock, updating them on back-ordered parts tracker after customer agrees for parts to be back-ordered.
    Advise customers on supersessions or alternative parts when identical replacements are not available.
    Point out any sales special offers product that may complement the customer purchase.
    Drive improvement in Customer Satisfaction Index by accurate and consistent data collection through customers CSI forms that will be provided from time to time.
    Examine returned parts for defects, exchange and raise credit note requests as per the laid down process.
    Maintain cleanliness of the branch through 5S activities.
    Maintain updated customer account and database details, collect, capture and report lost sales daily through lost sale tracker.
    Become familiar and efficient with all phases of the computer system required for P&A operations.
    Raise Special Price Adjustment (SPA)form immediately in the system upon consultation with the supervisor in case of additional discount support offered to the customer.
    Responsible for capturing requests for parts airfreight orders upon alignment with the customer on payments terms and lead time.
    Training new staff on how to use electronic parts catalogue (EPC) and manual catalogues.
    Provide and present to supervisor daily, weekly, and monthly status report on customer logs both called, quoted, served and work in progress.
    Track closely all the quotations issued turning them to revenue to close on set individual monthly target.

    Customer Service

    Provides superior customer service to both internal and external customers.
    Assist in handling customer complaints reasonably, showing empathy and a positive attitude making sure the problem is corrected to customer satisfaction.
    Clearly communicate trade terms to customers through face-to-face meetings, on the phone and by email interactions and ensure compliance with said terms, as per the Client’s policy.
    Treat customers fairly and with honesty and demonstrate our commitment to superior customer service and ethical business practices.

    Occasional duties

    Any other duties which may be assigned by management from time to time.

    Job Competencies (Knowledge, Experience and Attributes / Skills)

    Academic Qualifications

    Diploma in Automotive Engineering
    Experience in parts sales will be an added advantage.
    Minimum of 2 years’ experience.

    Functional Skills

    Sales closing skills.
    Customer focus.
    Computer literacy.
    Negotiation skills.
    Ability to drive operational excellence.
    Interpersonal & communication skills.
    Attention to detail.
    Team Player.

    Interested candidates should submit their updated CVs to recruitment@sheerlogicltd.com and copy to contactcentre@sheerlogic.com not later than 27th September 2024 – clearly indication the subject title as PARTS SALES EXECUTIVE.

    Apply via :

    recruitment@sheerlogicltd.com

    sheerlogicltd.com

  • Executive Housekeeper

    Executive Housekeeper

    Qualifications

    Degree or Diploma in hospitality management or it’s equivalent or housekeeping technique with Utalii college
    Certificate in Microsoft Office Application
    5 Years proven work experience in Housekeeping Management with atleast 3 years in a management position in at least a 4 star hotel.
    Working knowledge of various hotel software programs (MS Office, Fidelio, and material control among others) . A commitment to high-quality standards and customer service

    Personal Attributes

    Communication Skills: Job requires good communication skills, both written and verbal
    Customer Care: Job requires excellent customer service skills, energetic, and motivational
    Hospitable: Job requires ability to build relationship with guests

    Apply via :

    recruitment@hotelnokras.co.ke

  • CCTV Controller Sales Executive

    CCTV Controller Sales Executive

    Our client, a holding company that provides business solutions to its Logistics and ICT companies is looking to hire a CCTV Controller.

    Role purpose

    To operate and maintain electronic surveillance through CCTV and other electronic security   equipment at the security control room in a professional, efficient and effective manner. Monitor both live and recorded surveillance clips, detect anomalies and report such incidents or suspicious behavior.

    Responsibilities

    Monitor CCTV and other electronic security systems to detect any unusual activities and communicate immediately to the group Head of Security.
    Ensure all cameras and other systems supporting electronic security are functional and in good operational state and immediately report any malfunction of any of the systems to the group Head of Security.
    Ensure the integrity, accuracy and confidentiality of all information both recorded and live. Only allow access to authorized staff to include; MD, GM’s and operations Managers. Any other person outside the mentioned category can only access the information on authority from the Head of Security.
    Promptly report and log in the incidents register any incidents where a camera or any other electronic security system malfunctions or is blocked, damaged or misaligned either intentionally or accidentally.
    Maintain security of the control room ensuring no access to unauthorized staff and keep the control room hygienically clean and tidy.
    Confirm on daily basis that all cameras and other electronic systems available and in use are properly functioning. Check to confirm that cameras are recording and have a backup of minimum 30 days for every camera every day.
    Enforce Security and Safety Health and Environmental regulations – support in enforcement of security and Health and Safety site regulations. May also be called upon to undertake any other security and HSE duties.
    Any other tasks as may be allocated from time to time.

    Skills and Experience

    The preferred candidate should have at least 2 years working experience in a similar role in a Commercial Organization.
    Knowledge of security control room operations, fleet tracking, CCTV monitoring techniques
    Must pay attention to details
    Must be able to manage multiple tasks
    Must possess Good Communication Skills
    Good reporting skills.

    Academic background

    Bachelors’ degree or Diploma in Criminology and Security Management or related field

    go to method of application »

    Interested candidates who fully meet the above requirements should send their applications along with a detailed Curriculum Vitae to hr@irm.co.ke:
    CCTV Controller – Dealine: 15th October, 2024.Sales Executive – Deadline: 20th October, 2024. Indicate the title of the job on the subject line of the email. Applications will be reviewed on a rolling basis until the position is filled.Only shortlisted candidates will be contacted

    Apply via :

    hr@irm.co.ke

  • Technical Services Department (Transmission /Production) – Intern Television Programmes Department (Design) – Intern Radio Services Department (Creative) – Intern Digital Department – Intern – 2 Posts Legal Department – Intern

    Technical Services Department (Transmission /Production) – Intern Television Programmes Department (Design) – Intern Radio Services Department (Creative) – Intern Digital Department – Intern – 2 Posts Legal Department – Intern

    Minimum requirements:

    Bachelor’s degree OR Diploma in Telecommunication or Electrical Engineering from a recognized institution
    Must be computer literate
    Knowledge in transmission and production.

    go to method of application »

    Other requirements:MANAGING DIRECTOR
    KENYA BROADCASTING CORPORATION
    P. O. BOX 30456-00100
    NAIROBI

    Apply via :

    www.kbc.co.ke

  • Contact Centre Nurse Relationship Manager

    Contact Centre Nurse Relationship Manager

    Overall Purpose of the Job

    Reporting to the Supervisor, Contact Centre, the contact center nurse will ensure the provision of high-quality customer service with respect to medical and non-medical business customers.

    Key Responsibilities

    Handling customers’ queries, complaints, and instructions received through all communication channels such as Calls, Emails within a 24-hour coverage.
    Drive progress towards the goal to reduce operational costs and increase the total number of customers via retention by answering calls in a professional and informative manner. 
    Issuance of both Inpatient (IP) and outpatient (OP) approvals for admissible requests for insured members within the policy guidelines, and as per the approved SLA.
    Adherence to admission and discharge protocol for claims reserve, authorized cost, cover benefits and duration.
    Communication with stakeholders on the management of cases and financial liability through calls and emails.
    Respond to queries from clients, intermediaries, and service providers by answering telephone calls, interviewing clients, and verifying information as well as liaising with Care Managers and Underwriters on the scope of cover for the various schemes benefits.
    Escalate Customer queries to the relevant job role where necessary.
    Maintain a professional ambience at all times, especially while discharging official duties.
    Maintain and improve quality results by adhering to standards and Customer Experience guidelines.
    Maintain the communication process by logging in 90% of interactions through CRM (Customer Relationship Management) for visibility.
    Promote the AAR insurance’s Customer Service Charter.
    Support all internal and external AAR insurance medical and non-medical business activities and those of stakeholders.
    Any other duties as may be directed by the management from time to time.

    Academic & Professional Qualification

    Holder of a Bachelor’s Degree/Diploma In Nursing (KRCHN), Health Management or in a related field.
    Possession of Health System Management qualifications would be an added advantage.
    Kenya Registered Nurse/Kenya Registered Community Health Nurse.
    Possess at least 2-3 years’ relevant experience.
    Experience in a medical/insurance Call Centre unit will be an added advantage.

    Competencies

    Good analytical, reporting, presentation and problem-solving skills.
    Ability to handle sensitive and confidential information discreetly.
    Emotional intelligence.
    Strong organizational skills: ability to prioritize work and meet deadlines.
    Computer literacy (MS Word, PowerPoint and Excel expert).
    Planning and organizational skills.
    Understanding of the working environment.
    Regulatory compliance (Basic knowledge of regulations by AKI and IRA)

    go to method of application »

    If you meet the above requirements and wish to be part of our vibrant team, please send your application letter and updated CV attaching any testimonials to the email address hrdesk@aar.co.keAt AAR Insurance, we are an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, gender and age.Your application should reach us by 30th September 2024.

    Apply via :

    hrdesk@aar.co.ke

  • Dispatch Supervisor

    Dispatch Supervisor

    Job brief:

    We are looking for a meticulous and self-driven individual to fill the role of Dispatch Supervisor in our warehouse.

    Responsibilities

    Manage the customer ledger by documenting customer names and designating support staff to handle the removal of specific orders.
    Confirm the accuracy of item descriptions and quantities listed on the delivery note prior to the removal process.
    Oversee the picking of items by staff to ensure all items are appropriately labeled as per requirements.
    Conduct inspections of items during the removal phase to verify accuracy and ensure proper labeling.
    Supervise the loading of items onto transportation vehicles, ensuring that all items are correctly labeled and numbered.
    Maintain a high standard of organization within the warehouse and loading areas.
    Collaborate with team members to resolve any issues or discrepancies that may arise during the picking or loading processes.
    Ensure adherence to safety protocols and compliance with company regulations at all times.
    Provide necessary training and support to staff as required to enhance their performance.
    Be prepared to manage inventory inquiries or responsibilities in the absence of the stock controller.

    Requirements and skills

    Demonstrated expertise in dispatch operations, warehouse management, inventory control, or similar areas.
    Skilled in utilizing inventory management software or systems, such as ERP Tally or Dynamics.
    Possession of a degree/diploma in Inventory, Supply Chain Management, or a related discipline.
    Extensive knowledge of logistics and supply chain processes.
    Ability to analyze and optimize inventory levels for improved efficiency.
    Ability to work under pressure

    Apply via :

    forms.gle