Jobs Kenya

Job Qualification: criteria in BA/BSc/HND , Diploma

  • Electrical Refrigeration Technician

    Electrical Refrigeration Technician

    Reports To: Operations Manager
    Start Date: March 2018 (or as soon as possible).
    Overall Purpose of the Job: To offer Refrigeration and Electrical technical support, geared to improving the efficiency of the Milk coolers while addressing emerging technical challenges.
    Roles and Responsibilities

    Scope of the technical knowhow;
    R 404A Refrigerant Compressor, Pump and Agitator,
    Cooler Control Panel, Water Bath and weighing scale machine.
    Backup generator and solar water heating system.
    General electrical and mechanical knowledge.
    Perform routine preventive maintenance and servicing to increase the efficiency of the systems and components.
    Prompt response to all emergency mechanical and electrical breakdowns.
    Perform diagnostic troubleshooting on malfunctioned systems or components to identify the problem.
    Perform repair works on the affected system or component to ensure functionality.
    Perform root cause analysis on the malfunctioned system or component to prevent reoccurrence.
    Advise the Management by; suggesting improved methods, system updates or new operational procedures that will improve the efficiency of the systems or components.
    Advises and train the cooler staff on preventive measure to mitigate unnecessary breakdowns, safety measure to eliminate occupational hazards and injuries and, critical emergency troubleshooting.
    Requisite and provide specifications for materials and spares parts required and, assists in verification once they are purchased/supplied.
    Undertake any other duty as may be assigned by the immediate supervisor from time to time.

    Qualifications

    Minimum Diploma in Refrigeration and Air Conditioning or
    Minimum Diploma in electrical Engineering.
    Proven 2 years’ experience in maintenance and repair of the refrigeration and electrical systems and components in a busy dairy industry.
    Valid motorbike riding license.
    Preferably a resident or from Murang’a County.

    Desired qualities

    Ability to work independently and deliver under pressure.
    A high level of integrity and reliability.
    Strong analytical skills.
    Strong interpersonal, planning and organizational skills.

  • Human Resource Officer

    Human Resource Officer

    Job Purpose:
    Reporting to the DVC and Group Human Resource Manager, the incumbent will be responsible for implementing human resource strategies and policies that will promote and foster a work place environment consistent with the institutions values, mission, business plans and objectives.
    Responsibilities
    The duties and responsibilities will include but will not be limited to:

    Coordinate the design, development and implementation of the institutions HR policies and procedures, in line with RU’s objectives.
    Assist in the cost effective recruitment of faculty and administration staff.
    Coordinate the induction/orientation of new staff in addition to planning training and development programs for all staff.
    Manage records for staff on probation and follow through on their confirmation or any other required action upon completion of probation.
    Interact with benefit providers (medical, pension etc.) regarding enrollment and changes in employee status while maintaining internal staff records on the same.
    Prepare payroll documentation including entering new staff into the payroll system, processing adjunct salaries, and computing staff final dues.
    Oversee the performance management process including dissemination of annual appraisals, following up with the various Deans and Department Heads, analyze the feedback, assist in conducting institution-wide training needs assessment and identify skills gaps from analysis of performance appraisals.
    Support the development of a performance culture through elaborate policies, processes and procedures to achieve the University strategy.
    Track and update leave records ensuring they are always accurate and well updated.
    Ensure legal compliance by monitoring and implementing employment and statutory regulations as guided by Labour Laws; Employment Act, Labour Relations Act, Labour Institutions Act, OSHA, WIBA, NSSF, NHIF etc.
    Coordinate the separation management process ensuring that proper clearance and exiting procedures are undertaken, including the necessary internal communications.
    Prepare and submit timely and accurate weekly reports to the Group Human Resource Manager.
    Any other responsibilities that may be assigned to you.

    Qualifications

    Must possess a Bachelor’s Degree in HR Management or a related business degree.
    A Higher National Diploma in HR Management.
    Member of a relevant professional body.
    Previous experience in an institution of higher learning is desirable.
    Minimum three (3) years relevant experience in a high performing enterprise.
    A team player with the ability to establish understanding and rapport with colleagues across the institution.
    Excellent interpersonal and communication skills.

  • Sales Executive

    Sales Executive

    Job Details:
    Reference Number: Hi/HR/2018/02/01
    Reporting to: Business Development Assistant
    Renumeration: Ksh 20,000 – Ksh 30,000 plus commissions and performance bonuses.
    Job Description
    Hiview International Company is seeking high energy, dynamic and competitive professionals with strong business acumen and natural sales instincts to join the business development team. You will join a growing, progressive team with the primary focus of increasing the sales pipeline for the company. Our ideal candidate is someone who is ready to take control of their career with a firm dedicated to nurturing individual and professional growth of its team members.
    Responsibilities:
    The Sales Executive is responsible for marketing, building strong customer relationships and closing sales. Additional responsibilities include:

    Generate sales leads and proactively initiate and engage sales calls to new prospects
    Field visits to clients business and follow up on existing accounts.
    Confirming customer orders and communicating on the delivery schedules to the clients.
    Ensuring product brand visibility and presence in all outlets and dealers.
    Deliver superior client and customer service with unmatched professionalism in written and verbal communications.
    Other projects and responsibilities may be added at the manager’s discretion

    Minimum Requirements

    Diploma/ certificate with 1-3 years of relevant Sales experience.
    Strong client relationship management and development aptitude with a desire to make contribution to a rapidly growing organization.
    Possess solid presentation and communication skills.
    Sales management experience with a record of sales growth
    Ability to work independently.
    Experience in selling motor vehicle tires or FMCG is an added advantage

  • Supervisor

    Supervisor

    Reporting to the general manager
     Job Description:

    Schedule and manage all activities for restaurant staff according to guidelines and ensure proper uniform of staff at all times and provide assist to all guest and administer all requirements for meals.
    Maintain all restaurant equipment’s and records and ensure compliance to all standards and perform work according to hotel policies and procedures.
    Supervise all kitchen and dining room activities and ensure optimal quality of all production and coordinate with guests to maintain optimal level of customer satisfaction and analyze all customer requirements and provide efficient response.
    Collaborate with manager to review all employee performance and provide training to increase all performance and monitor all guest requests efficiently to achieve all customer objectives and maintain knowledge on all liquor regulations.
    Manage all storage supplies and assign staff in all requisition activities and evaluate all daily specials.
    Oversee all work in shift and restock all supplies at end of shift and perform regular inspections on all equipment and recommend required repairs.
    Observing, receiving, and otherwise obtaining information from all relevant sources.
    Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
    Analyzing information and evaluating results to choose the best solution and solve problems
    Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events
    Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others
    Getting members of a group to work together to accomplish tasks.
    Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills
    Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
    Developing specific goals and plans to prioritize, organize, and accomplish your work.
    Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
    Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
    Encouraging and building mutual trust, respect, and cooperation among team members.

    Requirements and Qualifications

    High school diploma required; Bachelor’s/Diploma in Business Administration or Hospitality preferred
    Significant working experience in the hospitality industry and in management (High end restaurant)
    Front and back of house experience is a plus
    Strong working knowledge of food and beverage service
    Ability to use restaurant management software(P.O.S)
    Strong leadership and management skills
    Decisive and critical thinker

  • Products Analyst (Enterprise Business Unit)

    Products Analyst (Enterprise Business Unit)

    Job description
    Brief Description
    Reporting to the Manager Product Solutions & Enablement , the role holder will influence the design of experience in Product development within the Enterprise Business Unit. They will play an active part in developing product experience frameworks, developing experience blueprints and, defining a differentiated product experience within the Enterprise Business Unit.The role holder will lead and ensure rollout of attractive and customer centric Products, Solutions and Campaigns that deliver above and beyond experiences, through collaborative and customer centered Product Development processes.
    Detailed Description
    General Responsibilities Of The Role

    Design and Implement Product Experiences: Design and Develop Product and Support Experiences along the entire customer lifecycle with a view to guarantee unmatched user experiences.
    Lead CX work-streams and Enforce CXX Deliverables across Enterprise product development phases in line CXX Product development guidelines.
    CX Roadmap for Product Excellence :Develop, Own and Follow through CX Roadmap for Products to ensure experience excellence ambitions are not lost but are scheduled, tracked and realized.
    Operational Efficiencies: Deliver costs savings by Analyzing demand emanating from product experiences and implementing initiatives that result in operational efficiencies within the product environment.
    Product Readiness Assessments: Ensure that customer centric UATS and Readiness Assessments are well executed to inform the CXX Go/No Go Decisions
    Product Decommissioning or Improvement: Provide insights that support decisions on strategic product decommissioning and/or improvements and steer experience excellence in product decommissioning.
    Enterprise Product Excellence
    Creation of requisite Product Excellence documents across all New Product Development (NPD) Phases right from CX Frameworks to CXX Go/No Go Advisories and Product In-Life reviews
    Wall walk stakeholders at each NPD phase to ensure right amount of attention is focused on customer experience deliverables
    Go/No Go Decision Reports: Ensure CXX Go/No Go Decision Reports are accurately prepared and all key stakeholders aligned well in advance.
    Monitor the experience of existing products, solutions and campaigns and institute corrective measures in collaboration with relevant Business Units and stakeholders, as need arises.
    In collaboration with the PSE Enablement Team, Ensure Enablement is smartly planned for during Products, Services and Campaigns development and seamlessly executed ahead of Launch positioning customer facing teams to deliver excellence customer experience with ease.
    Reporting Excellence
    Monitor and Track initiatives within your docketresulting in creation of both detailed and high level progress and focus reports.
    Timeliness, Relevance & Accuracy – Ensure that information is collected from the correct sources and reported on in a timely, relevant and accurate fashion whilst targeting all key stakeholders.

    Job Requirements

    Bachelor Degree or Diploma and at least 4 years working experience in a related discipline with a leaning on Technology and Human Sciences.
    Proven practice in a Customer Experience role that includes Design and Implementation of Customer & User Experiences.
    Demonstrated skill and experience in the delivery of Enterprise Services.
    Ability to communicate complex subjects in a simple way
    Ability to assimilate Technology and Customer Experience to output remarkable User Experience
    Strong in reporting skills including report writing and presentations.
    Capable of working in a complex organization, smart negotiator and able to build strong relationships and credibility without necessarily having direct management control.
    Strong understanding of Customer Journeys, design of touchpoint experiences and related global trends.
    At least 4 years working experience in customer experience environment
    (Added Advantage) Cross-channel experience in a complex go-to-market business.

    Additional Details
    Note to Applicants

    As part of our recruitment process, successful candidates will be expected to provide the documents below for verification;
    Applicable to Kenyan citizen candidates only
    Scanned copy of Certificate of Good Conduct from the Directorate of Criminal investigation (CID Kenya) (Less than 12 months old)
    Scanned Copy of Certificate from a reputable Credit Reference Bureau (CRB)
    Applicable to all candidates
    Scanned copy of your University Certificate/s
    Scanned copy of your National ID /Passport /Legal Form of Identification

  • Nairobi Depot Operations Manager

    Nairobi Depot Operations Manager

    Job Summary: The purpose of this role will be to manage all aspects of the Nairobi Regional Distribution Center.
    This role will work closely with members of the Nairobi Sales team, to ensure that Sales orders are scheduled and dispatched in line with capacity and capability of the location, closely with the rest of the Operations team to ensure stock availability and with the Finance team to ensure that all the necessary controls are in place to safeguard smooth operations
    Duties and Responsibilities:

    Responsible for Stock Controller, Dispatch Executive and Drivers
    Lead a team and drive Nairobi Depot performance to ensure healthy, safe, efficient and cost-effective operation which is in compliance with the company’s processes, practice and standards
    Acts as the Depot focal point for all interested bodies (Internal and external) and is accountable for the 24/7 safe and efficient operation of the Depot.
    To ensure that Inventory Control Practices are adhered to at all times, safeguarding any losses and or unaccounted losses at any given time.
    Manage the efficient dispatch of Sales Orders in line with the Customer promise of ‘On Time-In full’ in support of the commercial objectives of the company.
    Deliver an efficient/ optimization of company’s owned/ leased trucks in order to reduce the cost of 3rd party hired transportation.
    Directly manager the end to end accountability of Van Sales stocks movement and associated reconciliations.
    Maintains a constant and critical appraisal of all Depot activities and costs within the depots by directing the team to manage all achievable resources so that company products are stored, handled and distributed to the agreed standards at optimum cost.
    Builds a culture of operational excellence within the team by providing leadership, motivation, coaching and mentoring.
    Effectively manage and improve the Depot related working capital within the agreed limits i.e. Inventory and Receivables.
    Champions the implementation and embedment of EOSH and ISO requirements at the depot.
    Provide a source for data related to quality of products, customer feedback and give an analysis that guides decision making.
    Determine and liaise with HR & COO on Staff training and development.
    Effectively deal with any depot related staff issues as required.
    Perform Annual staff appraisals and review.
    Perform or cause to perform Daily reconciliations for both stocks and deposits
    Approve annual leave for all staff and ensure replacement staff are organized.
    Point of call for after hour’s alarm.
    Prepare draft annual operating / capex plan.
    Deliver on the implementation of HMW-World Class Operations.

    Competencies & Qualifications

    Bachelor’s Degree in Degree in Logistics or commercial or engineering-related fields
    Must have at least a minimum of 5 years in a warehousing, logistics, supply chain or similar environment.
    Minimum of 6 years experience in FMCG sector in a busy food or beverage manufacturing firm.
    Trained in Analytical techniques/ Beverage production technology
    Trained ISO Systems Auditor/ NEMA Lead or Associate Auditor
    Trained in Six Sigma; yellow or green belt.
    Substantial previous experience in a complex environment, working with multiple stakeholders.
    Analytical approach and problem diagnostic skills.
    Thorough knowledge of Depot operations procedures, supply and logistics.
    Thorough knowledge of HSSE systems, policies and procedures
    Attention to detail and clear levels of ownership.
    Proven leadership skills with an eye for continuous improvement of teams and methods of working.
    Analytical approach and problem diagnostic skills.
    Computer literate – preferably SAP Business 1 (ERP) and application packages.
    Proven ability to maximize output from teams.
    Strong ability to think through and analyze complex problems
    Strong commercial mentality and creativity.
    Responsiveness – addresses issues effectively, with a strong focus on action.
    Accountability – drive accountability and takes responsibility accordingly.
    Confident, enthusiastic and passionate person
    Ability to manage and deliver on complex projects.
    Ability to be self-motivated with a positive attitude and a solid work ethic

  • Temporary IT Support Assistants

    Temporary IT Support Assistants

    Job description
    Key Responsibilities

    Setup of equipment including android phones for the Android application training sessions.
    Implement mobile application upgrades as required.
    Support rollout of new applications.
    Keep a detailed record of branch systems and mobile devices/application issues for purposes of reference and implementing improvements.
    Support branch staff and Regional Tech Support Officers at in-services trainings and field visits.
    Perform other professional duties as identified within the context of the role as directed by the organization.

    Qualifications

    Diploma or higher in IT or Computer Science required.
    1 year of experience of IT support.
    Experience operating and troubleshooting Android smartphones a must.
    Willingness to travel in the field.
    Strong customer focus.
    Ability to manage and prioritize many open cases at one time.
    Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution.
    Ability to prioritize your workload.
    Excellent verbal communications skills in both English and one vernacular language.
    Candidates from Thika, Kisii, Busia, Kakamega are highly encouraged to apply.
    Ability to work in a team and independently.

    Key Performance Indicators/ Performance Goals

    Timely resolution and sign-off of issues.
    Timely closure of incidents and fast resolution of issues.
    Elimination of errors and/or rework during update execution.

    Compensation
    A competitive salary and benefits package commensurate with experience. The opportunity to be your best while making lives better for those in ne

  • Play-Out Operator

    Play-Out Operator

    Perform day to day task required to execute the Play-Out of Zuku Channels and on occasion play in locally generated elements into 3rd Party channels
    Responsibilities

    Operate Play-Out (Master On-Air)Interface and load schedules
    Examine transmission schedules to ensure they align with ingested content
    Execute play-out events such as channel switch-overs,content promotions
    Generate and play out on – air elements such as crawls and squeeze backs
    Perform quality control of the transmission, including monitoring of sound levels and visual quality
    Monitor equipment performance
    Ingest of content into ingest server and QC
    Collaborate with technical department to ensure seamless and efficient transfer of materials from Ingest to Play-Out
    Keep records and as-run logs of transmission

    Qualifications

    Degree or Diploma in IT or Broadcast related field
    Minimum 2yrs experience working in an IT based media or Broadcast environment
    Experience with automated work flows
    Demonstrable experience of software installation and trouble-shooting
    Knowledge of media streaming protocols plus working knowledge of video and audio formats

  • Operations Clerk

    Operations Clerk

    Job Description

    Prepares and scrutinises all the paperwork in the Customs and Our Operations files making sure that files and full and complete before the approval /passing of entries. And that the documents are adequate to perform customs clearance smoothly.
    Releases Delivery Orders from the various shipping lines and any other carriers.
    Makes sure to promptly process all documents through customs and the other stake holders involved in the clearance of cargo from the Airport, Port, etc.
    Co-ordination of Airfreight, Sea freight, Road, Transit and local loading for Nairobi, Mombasa, upcountry, border stations and beyond.
    Responsible for all document processing in Nairobi including file opening, customs entries, CFS entry lodging and processing, Gate pass preparation, etc.
    Ensuring compliance with all governments, other stakeholders and Customs regulations.
    Maintaining proper records in operations and customs files.

    Responsibilities 

    Opening of all job files for Airfreight, Sea freight Imports and Export jobs as well as Road Service activities undertaken by the company.
    Making follow ups for arrival of shipments and informing the Operations/ Declaration Officer of the same.
    Coordination of documentation with both customs and other relevant parties who include and are not limited to CFS/KPA/ Port Health/ KEBS/ Banks / Shipping lines, GBHL etc.
    Responsible for collection of shipping line Invoices and processing of the Delivery Order.
    Ensuring all shipments are released with customs within 24 hours of lodging the files with customs and as per the standard level agreements (SLA)
    Monitor clearance of local, transit and transshipment cargo to make sure cleared within the free period. Follow up till delivery and make sure Invoice done by submitting all the disbursements and costing immediately shipments depart Mombasa for final delivery.
    Making sure to update the Operations / Declaration Officer on a daily basis and as demanded from time to time.
    Handling all contact with Customs and other stakeholders and informing Management on any difficult situations for intervention.
    Ensuring that all statutory laws governing cargo clearance as stipulated in the government acts are strictly adhered to.

    Key Performance Areas

    Ensure SOPs in place for all products undertaken and adhered to.
    Ensuring all cargo cleared within the shortest period and storage free where documents provided in advance.
    Ensure no offence from customs due to wrong handling of shipments and staff mistakes.
    Making sure that costs are kept to the lowest possible level so that Profit levels are maximized.

    Key Skills

    Full and Comprehensive Understanding of the clearance process for Import and Export cargo for local and transit service in airfreight, sea freight and road freight.
    Basic understanding of the Customs ACT as well as EACCMA regulations.
    Proper understanding of the Management of Bonds.
    Strong attention to detail especially during lodgement of files as well as during verification of shipments.
    Strong Interpersonal and Communication Skills.
    Ability to indulge third party stakeholders to the highest Authority in Customs, KEBS, Port/ CFSs/ Shipping lines, etc.

    Qualifications

    4-5 years’ experience in the clearance of cargo at the Airport, ICD, Port/ CFS/ Oil Terminal / GBHL, etc.
    Diploma in Clearing & Forwarding is preferred
    Previous handling and cancellation of bonds
    East Africa Customs Freight Forwarding Practicing (EACFFPC) Certificate from KESRA

  • Showroom Manager

    Showroom Manager

    The successful candidate will be tasked with a duty to meet sales volume and profitability objectives established for the new business development.
    The role involves working with the sales team to proactively drive sales for the furniture store, & successfully drive exceptional levels of service and delivering and excellent standards of customer service.
    Job Purpose:

    maximize sales for the store and across wider channels
    Provide first class customer experience
    Carry out stock management and store operation processes to help minimize risk and costs

     Duties & Responsibilities:

    Take responsibility for a specific area of the store’s operation
    Response customer queries regarding furniture products.
    Examine customer needs and recommend appropriate furniture
    Organize with sales team to establish selling strategies and deals.
    Ensure that furniture is delivered to customers in a timely manner.
    Develop action plans to achieve sales objectives.
    Analyze and process customer orders accurately.
    Provide outstanding customer services before and after the sale.
    Operate till and handle financial transactions
    Merchandise and replenish stock as directed
    Assist with deliveries and stock handling
    Continually develop an understanding of the company’s culture, products, ethical initiatives, other areas of the business, and reflect this in everyday performance

    Minimum Requirements:

    Degree/ Diploma in Sales and Marketing
    At least 5 years showroom sales experience in the Furniture / Home appliances
    Excellent Team Management, Customer service  & Interpersonal  skills