Responsible for Maintaining administrative staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.
Job Role overview. Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures. Provides supplies by identifying needs for reception, switchboard, mailroom, and kitchen; establishing policies, procedures, and work schedules. Provides communication systems by identifying needs; evaluating options; maintaining equipment; approving invoices. Completes special projects by organizing and coordinating information and requirements; planning, arranging, and meeting schedules; monitoring results. Provides historical reference by developing and utilizing filing and retrieval systems. Improves program and service quality by devising new applications; updating procedures; evaluating system results with users. Maintains continuity among corporate, division, and local work teams by documenting and communicating actions, irregularities, and continuing needs. Maintains professional and technical knowledge by attending educational workshops; benchmarking professional standards; reviewing professional publications; establishing personal networks. Contributes to team effort by accomplishing related results as needed.
Skills, qualifications and experience required. Excellent communication, organization, leadership and multi tasking skills Proficient in standard office software applications Ability to work under pressure and meet deadlines, Bachelor degree in Education or Social Sciences, or Business Administration or Minimum of a Diploma in Business Administration or its equivalent.
Job Qualification: criteria in BA/BSc/HND , Diploma
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Administration Officer
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Centre Assistant
We’re looking for an Assistant to be the welcoming face and engaging voice to our clients.
You’ll be there to assist with every enquiry and to ensure our clients have an outstanding experience.
Your job:
Customer service; create a great first impression and provide a faultless representation of Zen Cycle
Effectively handling shifts transitions, queries and managing clients’ expectations to the highest standard.
Deal with any client feedback, take ownership of the situation and escalate the issue where necessary.
Work as a team effortlessly with our front office staff to ensure the Studio is well maintained and presented.
This role is full time.
Flexibility is required to meet the needs of the business
What we expect:
Exceptional communication & organisational skills and experience in a customer facing environment.
Previous experience of working in a fast paced environment, able to remain calm under pressure. Preferably in a busy hotel or a fitness centre
Strong communications skills, with the confidence to learn new skills.
To be successful, you’ll need to be smart in appearance and the finest ambassador for Zen Cycle at all times.
Empathy, and good charisma to create an effortless rapport in every interaction, feeling confident working within a team, contributing your own ideas effectively and taking a share of the responsibility.
Zen Cycle is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, ethnicity, sexual orientation and gender. -
Interns
Educational Requirements:
Interns must currently be enrolled as a student – (i.e. going back to school to continue with studies after your internship) in a public or accredited private academic institution undertaking a Bachelor’s Degree or a Diploma. Diploma applicants must only be studying engineering courses.
Qualitative Requirements:
A successful intern has a desire to gain professional experience and is incredibly eager to learn.
Strong listening skills are also required to perform this role.
Oral and written communication skills, the ability to follow directions, as well as not being afraid to ask questions will ensure a productive internship.
An excellent Excel Spreadsheet skill is essential.
Very articulate with fluent English.
Patient, attention to detail, fast learner, committed, able to follow instructions, can work quickly and accurately under pressure.
Keen to learn about the markets and also with a high attention to detail and pride in their work at this initial stage of their career development
Mandatory Requirements:
Letter from institution indicating you are a student there and/ or require internship as part of requirement for course completion.
Personal Accident insurance cover for the period of the internship
Copy of National Identity Card.
The internship is for a fixed period of three months without extension.
* Please note that if we do not get back to you by 10 th October, 2016 consider your application unsuccessful. * -
Customer Experience Executive
Brief Description Reporting to the Team Leader-Call Centre Operations -the holder of the position will provide great Customer experience (by showing empathy, creating rapport and building trust) through contact with Safaricom Customers by answering incoming calls/SMS to: answer inquiries and questions,handle complaints, troubleshoot problems and provide information, solutions and advice. Detailed Description Core Responsibilities:
Handle customer inquiries via telephone and/or SMS.
Manage and resolve customer complaints.
Provide customers with product and service information by clearly explaining procedures; answering questions; providing information.
Identify and escalate priority issues and where necessary, follow up customer concerns.
Document all customer interaction information according to standard operating procedures.
Maintains and improves quality results by adhering to standards and guidelines and recommending improved procedures.
Essential Responsibilities:
Updates self on job knowledge by studying and understanding new product descriptions and/or new service processes.
Recommend process improvements for process excellence.
Recognize,document and alert the Team Leader of trends in customer calls.
Maintains communication equipment in working order, reporting problems promptly.
Job Requirements
Qualification Criteria:
Degree OR Diploma in any business related field.
English and Kiswahili proficiency both spoken and written
Great service attitude towards customer satisfaction
Demonstrate ability to handle pressure and perform duties well to completion
Demonstrate ability to be a team player, working to achieve own and team targets
Previous work experience is not essential
Additional Details
Safaricom is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified Kenyan applicants will receive consideration for employment without regard to race, color, religion,gender, tribal origin, disability or age. As much as we welcome all applications,we will go an extra step to create a team that is representative of Kenya’s rich and diverse cultures. -
Fine dining sous chef
Job Description
Reporting to: Executive Chef
SUMMARY
The person should exhibit culinary talent by personally performing tasks whiIe assisting in leading the staff and managing all fine dining related functions and supervising all kitchen areas to ensure a consistent, high quality food is produced.
OTHER KEY ACTIVITIES INCLUDE:
Guest RelationsInteracts with diners to obtain feedback on product quality and service levels.
Responds to and handles diner’s problems and com plaints.
To ensure that guests are always receiving an exceptional dining experience representing true value for money.
Ensure that all relevant banquet set- ups are prepared ahead of guest’s arrival and in adherence with hotel standards.Quality/Cost Management
Ensure that all fine dining recipes and product yields are accurately costed and reviewed regularly.
Ensure that all food items are prepared as per standard recipe/menu whilst maintaining portion control and minimizing waste.
Ensure that fine dining stock level is within the quantity and quality in relevance to the club’s function/event forecasts.
Ensure that the department’s overall operational budgets are strictly adhered to.
Creative fine dining menu planning and correct food preparation for each outlet including banquets.
In liaison with the purchasing and stores departments the Sons chef will ensure that all food products received are of the required standard and quality and that they are stored and rotated correctly.People Management
Deputize the Executive chef in staff management and make recommendations regarding succession planning.
Ensure that chefs are always in clean tidy uniforms and are always presentable to be in guest view.
Ensure that the overall culinary department is motivated and that positive feedback on work performance is given.
To delegate responsibilities to subordinates as required.
Coach and counsel employees in a timely manner and in accordance with Company policy.
Assist in recruiting and selecting of suitable culinary teamQUALIFICATIONS AND EXPERIENCE
Diploma/ Degree in Food Production from a reputable culinary institution
Proficiency in Computer application
At least 7 years’ experience with 2 years as a Fine Dining Sous Chef in a reputable organizationSkills and Personal Attributes
Good command of English, both written and oral
Portray good interpersonal and organizational skill.
Must be presentable and wet) groomed. -
Transport and Logistics Officer
Job Description
Main ResponsibilitiesAchieving required targets.
Assist with coordinating transport within the organization.
Assist to coordinate transport of raw material material needed to the plant.
Assist to develop and initiate monthly reports having required project timelines.
Assist to support inventory management consisting of reconciling and maintaining of raw material inventory
Assist with transportation schedules to sister plants.-Required Skills
Self-motivated and disciplined team player
Strong interpersonal and communication skills
Sound organizational skills
Ability to creatively solve problems in a fast-paced environment
Working knowledge of Computer Applications will have an added advantage
Bachelors/Diploma or ‘O’ Level qualification
Transport and Logistics related diploma holders are advantaged
Previous experience working in a transport and logistics firm/fleet management. MUST -
Nurse Clinical Instructor
Details:
EACMHS/JV/19/001
Duties and Responsibilities:Supervising a group of students while in their clinical rotation areas (maintains presence in the facility during the entire student clinical time)
Coordinating with clinicians at the clinical sites to achieve excellence in student-patient assignments
Effectively facilitate learning and learner development. Teaching students how to perform duties and procedures in the clinical sites
Evaluating students’ clinical work as per the Nursing Council of Kenya, Equip Africa College of Medical and Health Sciences, Ministry of Health and the clinical site requirements
Provide active clinical, classroom, and clinical simulation lab instruction
Maintain clinical standards and course expectations throughout each course or term
Maintain the professional practice knowledge base needed to instruct learners in contemporary nursing practice
Maintain faculty expectations as required by the College. Attend faculty meetings, professional development workshops and ongoing instructional meetings as required
Handling and scaling student concerns with regard to their clinical experience.Minimum Qualifications:
Bachelor of Nursing degree with 2+ years clinical nursing experience
or Higher National Diploma with 4+ years clinical nursing experience
Registered with Nursing Council of Kenya and must have a valid Practising License
Previous teaching/training experience preferred
Excellent interpersonal communication, presentation and leadership skills
Ability to learn our methodology and strategies quickly
Problem solver
Able to maintain high energy level and ability to engage students to ensure an excellent student experience -
Data Assistant
Job Summary:
Reporting to the project MEAL Officer, the Data Assistant is primarily responsible for data entry of Form 1A, Form 1B & HES data into CPIMS. The role also includes continuous data cleaning, verification, validation and updating of the CPMIS database.
Specific Responsibilities:Ensure proper filling system is in place in accordance with MWENDO file management SOP
Receive completed forms, verify and validate for completeness, accuracy and integrity
Enter data from paper formats into computer files or database systems
Type in data provided directly from project sites
Update existing data whenever required
Retrieve data from the database or electronic files as requested
Perform regular backups to ensure data preservation
Sort and organize paperwork after entering data to ensure it is not lost
Verifying and keying in data in CPIMS/OLMIS
Help in retrieval and storage of OVC files accordingly and whenever required during DQAs and SIMS exercise
Provide data for and participate in monthly data review meetings at LIP level
Perform regular data cleaning to ensure quality OVC data in CPMISSupervisory Responsibilities
None
Required Qualifications and Experience:
EducationAt least a diploma in any related field. A degree will be an added advantage
Knowledge
Proven experience as data entry clerk or equivalent for at least 2 years
Familiarity and experience with CPIMS/OLMIS in OVC programming
Data entry & data cleaning experience in USAID OVC project would be an added advantage
Experience in training CHVs in OVC data collection tools is a plus
Fast typing skills; Knowledge of touch typing system is strongly preferred
Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.)
Working knowledge of office equipment and computer hardware and peripheral devices
Basic understanding of databases
Positive attitude & an open mindSkills and Abilities
Sound coordination skills and a demonstrated ability to multi-task
Demonstrates diplomacy, flexibility, and resourcefulness
Strong critical thinking and creative problem-solving skills
Demonstrated ability to work with and in teams.
Excellent oral and written communication skills
Strong interpersonal skills as well as good judgment and vision
Excellent organizational skills, team work and ability to prioritize tasks in a timely manner -
Degree & Diploma Internship Industrial Attachment
A few internship opportunities may be offered to holders of University degree/Diploma in relevant fields to gain hands on experience and develop key employability skills. The internship offered is for a period of six months non-renewable.
The successful applicants must be available for the six months duration of the internship and must strictly adhere to their terms of engagement as per letter of offer.
Interns work under the guidance of senior employees who guide them on the day-to-day operations.
go to method of application »
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Procurement Officer Sales Officer
We now seek to recruit qualified, dynamic individuals to augment our growth strategy. These new positions will staff our newest 100 bed multi-specialty ultra-modern hospital.
Primary function is to deliver an effective purchasing service to all areas of the hospital whilst establishing best practice purchasing systems and procedures. In addition, the role holder will enhance purchasing processes, negotiate terms and keep documentation accurate and up-to-date.
ResponsibilitiesReceiving and reviewing requisitions from users to confirm that specifications are clear.
Supplier audit/appraisal.
Negotiating for better contractual terms of supply.
Completion and Issuance of Local Purchase Orders.
Monitoring deliveries from suppliers.
Tender preparation, invitation and analysis
File records & other correspondences in the unit
Auditing invoices against receiving reports before passing for payment and making follow up to ensure that suppliers are paid in a timely manner.
Liaising with users from time to time to ensure efficient flow of services
Handling supply related disputes on matters of poor quality, short delivery, late delivery and payment.
Monitoring supplier performance
Monitoring purchases of capital/recurrent expenditure against budget.
Monitoring changes in the supply market.
Carrying out market research on product development and better sources of supply
Developing proposals for improved purchasing proceduresRequirements
Bachelor’s Degree in Business related field and/or
Diploma in Purchasing and Supply
2 years’ experience in procurement and supplies management.
Experience in a busy hospital environment will be an added advantage.
Inventory Control
Management of service contractsgo to method of application »