Responsibilities for the Marketing Executive Job
Analysing and investigating price, demand and competition
Devising and presenting ideas and strategies
Promotional activities
Writing reports
Organising events and product exhibitions
Monitoring performance
Conceive and develop efficient and intuitive marketing strategies
Conduct market research and analysis to evaluate trends, brand awareness and competition ventures
Initiate and control surveys to assess customer requirements and dedication
Write copy for diverse marketing distributions (brochures, press releases, website material etc.)
Maintain relationships with media vendors and publishers to ensure collaboration in promotional activities
Monitor progress of campaigns using various metrics and submit reports of performance
Collaborate with managers in preparing budgets and monitoring expenses
Qualifications for the Marketing Executive Job
3years working experience in automotive marketing selling car parts and lubricants
Diploma/ Degree in Marketing
Good teamwork skills
Communication skills
Good organisation and planning skills
Commercial awareness
Numerical skills
IT skills
Job Qualification: criteria in BA/BSc/HND , Diploma
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Automotive Marketing Executive
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Legal General Manager Project Manager
Responsibilities for the General Manager Job
Lead in development and implementation of the legal strategy in order to minimize loss ratio.
Develop & implement negotiation strategy to ensure timely settlement of genuine claims within set parameters.Develop & implement fraud prevention strategy
Analysis of claims data to detect fraud and advice on how to successfully have the fraudulent suits dismissed through the court process
Review legal defense strategy to ensure that minimum liability is apportioned to the company or ensure the suits are dismissed.
Monitor changes in relevant legislation and the regulatory environment, and advising the company on the impact of such changes.
Develop and manage strategic relationship with internal & external stakeholders
Leadership
Manage and offer guidance to the legal team to enhance the quality of their work.
Review and constantly improve workflows and business processes to ensure accuracy and effectivenessConduct audit of the handling of the Companies matters in court
Maintain highest level of confidentiality concerning the sensitive, strategic and integral legal & other information, data, decisions and developments taking place at the company.
Ensure accurate preparation, and timely submission of claim reports to management and the Board.
Any other duties that may be assigned from time to time.
Competencies
Excellent legal domain in various laws including insurance, consumer, motor accidents, civil, criminal, arbitration etc.
Interpersonal Effectiveness & Ability to influence.
High Result orientation.
Problem-Solving
Negotiation Skills
Qualifications for the General Manager Job
Bachelor of Laws (LLB) degree from a recognized university;
Diploma in Law(KSL) and Admission as an Advocate with a current practicing Certificate;
Excellent litigation and negotiation skills;
Minimum of 7 year post admission experience in litigation;
Possess a high degree of professional ethics & personal integrity.
The candidate must be hardworking, flexible & service oriented;
Proficiency in use of computer applications;
Ability to work with minimum supervision;
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Shift Production Supervisors
Qualifications for the Shift Production Supervisors Job
Degree/Diploma in mechanical Engineering from a recognized Institution.
Must have at least 5-15 years experience in LPG manufacturing cylinders.
Manufactures products by supervising staff organizing and monitoring work flow.
Incumbent covers supervision of the Manufacturing floor and achievement of production targets and other area as stimulated.
Should Possess good experience in running of machines
Capabilities to supervise, manage and lead staff, able to enthuse and motivate staff, time management skills ,healthy and safety Basics
Basic knowledge of Operations and Facilities Management ,
Sound knowledge of quality and continuous improvement philosophy, quality standards, quality needs and strategic planning, customer satisfaction, project management, statistical method and problem solving methodologies and.
Interpersonal Communications and Leadership Skills Development. -
Research Assistant
When assigned a project, research assistants will ensure quality data collection as per laid down guidelines. Ideal candidates are expected to be competent in both paper and mobile phone based qualitative and quantitative data collection. Prior data collection experience in behavioral sciences, agriculture, health, education and economics will be an added advantage.
Research Assistant Job Required Qualifications and Experience
At least 1 year experience in both paper and mobile phone-based qualitative and quantitative data collection and analysis.
Experience in Survey data collection (both paper and mobile phone based surveys)
Experience in conducting FGDs, Key Informant Interviews, Case Studies and In-depth Interviews.
Experience in conducting phone based interviews.
Excellent computer data entry skills.
Excellent communication and interpersonal skills
Ability to maintain cordial public relations through observing meaningful and respectful engagement in the course of field work
Ability to adhere to all the specified data collection protocols during data collection activities
Ability to work in a team and to work with minimal supervision
This is an exciting opportunity for dedicated and highly motivated candidates with a strong interest in research. -
Content Officer Human Resources Officer
Report to the Marketing team
Content officer Job Duties & Responsibilities
Accountable for all content marketing initiatives to drive traffic, engagement, leads, that deliver sales and customer retention.
Collaborates across functions and silos to deliver an effective content marketing strategy and editorial plan to meet the business objective at the lowest possible cost.
This role requires a brand publisher mindset: To create the content our audience is looking for and then to optimize the path to conversion.
Editorial calendar and organization workflows must be developed and managed.
Channel management of digital content hubs and all supporting social channels including email/newsletter distribution. The applicant must understand the basic best practices of the main social media channels, which content and approaches work on each and why.
Measurement and optimization of the program will be required on a regular and ongoing basis.
Management of all creative resources including designers, writers, and other agency personnel.
Integration of content programs with brand campaigns to drive brand to demand.
Executive presentation on the program approaches and results will be required.
Qualification Required for the Content officer Job
Has the working experience of live show operation
Experience creating content for the web and growing a social audience.
Editorial mindset that seeks to understand what audiences consume and how to create it.
Ability to analyze and present content and social performance.
Experience with WordPress, google analytics, Slide share, and the top social channels.
Project management skills and understanding how to manage the priorities of multiple stakeholders in a complex environment and focus on the delivery of results in the form of engagement, leads and sales.
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Web Designer
Web Designer Job Principal Accountabilities
Writing and editing content
Designing webpage layout
Determining technical requirements
Updating websites
Creating back up files
Solving code problems
Developing interactive design, concepts, graphics and layouts for product illustrations
Develop material for web pages
Execute all visual design stages from concept to final hand-off to engineering
Conceptualize original website design ideas that bring simplicity and user friendliness to complex roadblocks
Create wireframes, storyboards, user flows, process flows and site maps to communicate interaction and design ideas
Establish and promote design guidelines, best practices and standards
Any other duties assigned to you by your Immediate Supervisor
Experience / Qualifications for the Web Designer Job
Excellent Web design skills
Exceptional creativity and innovation
Excellent time management and organizational skills
Accuracy and attention to detail
An understanding of the latest trends and their role within a commercial environment
Good communication skills
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Marketing Executive Business Development Executive
Responsibilities for the Marketing Executive Job
Lead on marketing planning and setting budgets
Communicate and promote products and brands to our customers ensuring active marketing schemes at all times
Continuously explore latest marketing trends related to product promotions;
Liaising and networking with a range of stakeholders including customers, colleagues, suppliers and partner organizations;
Communicating with target audiences and managing customer relationships;
Managing the production of marketing materials, including leaflets, posters, flyers, newsletters, e-newsletters and DVDs;
Liaising with designers and printers;
Maintaining and updating customer databases;
Organizing and attending events such as conferences, seminars, receptions and exhibitions;
Engage customers on social media;
Monitoring competitor activity;
Lead all areas of content generation and production across all media releases;
Continuously innovate in building, maintaining, improving and broadcasting the company competitive advantage covering the company image, the employee value proposition, the exceptional services/portfolio/quality/manpower that the company is proud of.
End to end management of all social events (charity, community, environment.) making sure that the company’s mission is translated into action at all points of time.
Creative & innovative approach to all marketing areas ensuring that HORECA Kenya’s positioning is at its best at all times. (Website, Collaterals, Social Media, corporate video, Success stories record.)
Requirements for the Marketing Executive Job
Good know-how and knowledge of the Kenyan Foodservice market / hospitality market
Ideally someone from the industry itself
Strong marketing skills – able to come up with plans and ideas to promote both brands / products as well as company
At least 5 years’ experience
Strong Analytical and presentation skills
Team player
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Team Leader
Job Description:
The Samasource Team Leader will be responsible in supervising and coordinating the work efforts of the Samasource contact center team by leading, motivating and coaching.
The Team Leader will ensure that the allocated work is done professionally as per the required standards and targets as defined and desired by Samasource.
The team leader shall closely work with the Training and Quality Departments to achieve the desired results with the goal of achieving the right standards in performance appraisals.
Responsibilities
Responsible for the management, organization and co-ordination of the day to day work of a team of contact center staff within Samasource Centre to deliver the highest standards of services to clients.
Ensure that the allocated work is properly distributed to all the team members and is executed in a timely manner.
Ensuring the department’s productivity is maximized to the required standards and the pre-defined KPI’s, performance targets and standards are achieved in accordance with the business plan.
Monitor and report progress on performance, provide feedback and take appropriate corrective action. Ensure that personal targets and deadlines are met.
Provide support and assistance for team members to assist in the development of their skills and knowledge and identifying campaign training requirements.
Provide regular coaching and training on new and existing products and changes to any processes.
Conduct regular quality assessments and coaching; offering constructive feedback, which will include QA feedback sessions and continuously developing quality.
Prepare daily individual performance activity reports, incident logs and shift planners to ensure that the statistics are well interpreted to meet the required business standards.
Provide the team with appropriate communication and gain their feedback through regular team meetings.
To motivate the team to provide a first class service to all our clients whilst ensuring business targets are met.
Work closely with the other Team Leaders to ensure that queries across all areas of the business are handled.
Recognize & celebrate team & individual accomplishments & exceptional performance
Carry out any other ad hoc duties as may be requested, from time to time, by immediate Manager
The Team Leader shall keep the Operations Manager/Management informed of schedules, priorities, accomplishments & ongoing issues, participate in achieving resolutions to identified issues.
Drive the Samasource culture and values within the team.
Promote team work, optimize and maximize personal and team potential and encourage staff development.
Qualifications required:
A degree or diploma in a business related field.
Skills Required
Able to handle, prioritize, multiple projects simultaneously
IT literacy in Excel, Access, Word and PowerPoint
Knowledge of English and Swahili
Fluent in English (written and verbal) and Swahili
Great attention to detail and feedback skills.
Excellent communication skills
Planning and organizing skills
Fast learner and able to break down complex information into simple concepts.
Reporting and analysis skills
Strong interpersonal skills.
Strong analytical skills and problem solving skills
Excellent team player and captain
Experience required:
Two years of work experience in a contact center environment.
Minimum 1 years of experience in Team leader position in a busy contact center
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Quality Assurance Officer
Primary Objective:
This role is responsible for quantifying the level of performance and compliance with expected standards set by Living Goods.
Key responsibilities
Review reported health data from Community Health Promoters (CHPs) and identify outliers and follow up
Conduct phone surveys to Living Goods clients to verify data accuracy and assess customer satisfaction.
Review data from branch staff visits to CHPs
Identify CHPs who need more targeted support by the branch teams and advice the branch teams accordingly.
Submit regular audit and customer care reports to the Director of Health.
Review of CHP recruits/trainees and ensure that trainees meet the set criteria.
Organize and support annual recertification for all CHPs.
Maintain a database for CHP certification and re-certification results.
Identify quality improvement needs of the CHP and Branch Teams and propose training topics.
Essential Qualifications, Experience & Attributes
Degree/ diploma in health or health related field of study
At least 1 year work experience in quality assurance will be an added advantage
Proficiency in qualitative and quantitative analytic methods.
Entrepreneurial spirit and drive for results.
Exceptional self-starter with strong interpersonal, organizational
Excellent written and verbal communications skills, both in English and Kiswahili required.
You should be flexible and willing to travel and stay in the field regularly.
Compensation
A competitive salary and benefits package commensurate with experience including health insurance and bonus opportunity. The opportunity to be your best while making lives better for those in need. -
Events Sales
Responsibilities for the Event Sales Job
Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
Sells products by establishing contact and developing relationships with prospects; recommending solutions.
Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
Prepares reports by collecting, analyzing, and summarizing information.
Maintains quality service by establishing and enforcing organization standards.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
Contributes to team effort by accomplishing related results as needed.
Qualifications for the Events Sales Job
Diploma or degree in a business, Sales and Marketing or events management course or anything related
Ability to work under pressure and to meet deadlines
Focused and results oriented
Able to work on commission basis