Job Qualification: criteria in BA/BSc/HND , Diploma

  • Customer Service Officer

    Purpose

    The main purpose of this role is to act as key account manager for allocated insurance companies, agents, brokers and lending companies maintaining regular contacts to ensure requests for valuation services coming from them are scheduled and completed.

    Key Responsibilities / Duties

    Managing phone calls, emails and client valuation schedules.
    Building sustainable relationships and trust with corporate client’s accounts through open and interactive communication.
    Monitor scheduled valuation services (both client requested and office scheduled) to confirm valuers have attended to client
    Review the report of valuation service requests versus service completed and if there are any undelivered services use best endeavors to have the service delivered and address the causes or complaints. This should be checked daily to ensure no client goes unattended.
    Respond effectively to all questions, queries, concerns, fears and requests from clients to ensure client experiences a better experience and meet Solvit commitment to ensure all clients are satisfied with Solvit services.
    Escalate any client dissatisfaction to the supervisor in case client is not satisfied or concludes the client needs further support on.
    Generate additional business to the company from clients.
    Generate / Distribute performance report on conversion rates (number of clients who have taken up the service versus those who have not) and update the system on reasons of customer not taking up service e.g. wrong number, used another service, rescheduled for a future date etc. Provide this report to the Supervisor.
    Perform any other duties as may be assigned to you by persons placed in authority of over you.

    Skills & Competencies

    A Diploma/Degree in a Business/Customer Service-related role
    Proven experience in a Customer Service role that has sales targets integrated.
    (At least 2-3years’ experience) – Motor Valuation company or Call center (Telco, Bank, BPO) is desirable.
    Must be able to work in a fast-paced environment.
    Should possess good personal integrity, with a high sense of responsibility and accountability Familiar with CRM systems and practices.
    Outstanding communication (written and oral) and interpersonal skills enabling one to deal with customers professionally.
    Capacity to work both as an individual and as a team.
    Excellent organizational and time management ability.
    Highly self-motivated, willing to learn and quick adaptation to new processes within less time frame.
    Customer orientation and ability to adapt/respond to different customers.
    Ability to multi-task, prioritize and manage time effectively
    Organizational skills and ability to manage deadlines.
    Very flexible to work in a dynamic environment.
    Excellent Client-facing (customer service), presentation and problem-solving skills.

    Interested and qualified candidates to share their CV and cover letter to hr@solvit.co.ke,quoting their expected salary by 6th December 2024. Only shortlisted candidates will be contacted.

    Apply via :

    hr@solvit.co.ke

  • Senior Manager– Tax & Legal Affairs

    Responsibilities

    Legal advisory, Operations and compliance support

    Transactions: Providing leadership in the legal structuring and documentation of corporate, commercial and conveyancing transactions.
    Metrics: Developing, tracking and managing team’s Key Performance Indicators in line with the strategy and client expectations.
    Technology and innovation: Taking a lead on automation and systems for efficiency in service delivery.
    Policies and procedures: Document processes, policies and procedures in line with the group governance framework.
    Legal Vendor management: Manage third party engagement; on-boarding service providers and manage the relationships.
    Budgets: Manage the teams’ operations within budgeted costs and timelines ensure total cost recovery in all engagements. Provide high quality and timely legal advisory and compliance support to the group.
    The role holder contributes to performance of specific complex legal project work in corporate, commercial and conveyancing matters.
    The role involves management of contract and regulatory compliance, development and implementation of group policies and procedures, coordination of establishing operations in existing and new jurisdictions, ensuring compliance with the organization’s governing structures, identifying and addressing potential legal issues and risks for current activities, operations and strategic initiatives.

    Company Secretarial services

    Provide best in class governance support to the various subsidiaries in line with the Group Company Secretarial standards of governance.

    Tax compliance and Reporting support

    Management of subsidiaries, Tax dispute handling, Transfer Pricing Management, Board Risk Committee reporting, Proactive tax planning and advisory services.

    Qualifications

    Graduate Bachelor of Laws; Post Graduate Diploma in Law from Kenya School of Law.
    Professional Qualification in Governance (CPS-K or equivalent)
    Post graduate degree in a business-related field is an added advantage.
    10 years relevant experience in a challenging business environment that presents breadth of legal and tax compliance and advisory experience.
    Experience in corporate, commercial and conveyancing transactions in a busy corporate law firm.

    Submit your applications to ekigen@racg.co.ke with email subject” Senior Manager–Tax&Legal Affairs” by COB Wednesday 10th December, 2024.

    Apply via :

    ekigen@racg.co.ke

  • Marketing Officer

    Key Duties & Responsibilities

    Coordinate and assist with the commercial department activities which include exhibitions, customer events, trade shows, finding new business opportunities, ensuring continuation of existing business clients.
    Coordinating the company resources to facilitate company’s participation in trade shows and follow up with vendors who support participation in trade shows including booth designers and builders, and organizers.
    Assist in introduction of new marine vessels to company fleet by creating Specification Sheets and updating the same on Company website.
    Assist the General Manager and Commercial Manager in the development of commercial proposals, tenders and quotations.
    Reply to Customer requirements and requests in a timely and professional manner.
    Participating in the organization of the meetings & visits.
    Respond to questionnaire for new company’s pre-qualification/Auditing purposes.
    Develop and implement a communication strategy that includes media outreach and social media content creation.
    Research and write press releases, and content for the company website, infographics, blogs and newsletters.
    Arrange and coordinate press conferences, and plan events.
    Work with key internal role-players to brainstorm content ideas, in line with the company’s strategy and in support of various brand initiatives.
    Support, evaluate and reporting results of communication campaigns with the team.

    Qualifications

    Degree/Diploma in sales and marketing
    Diploma/Certificate in Graphic Design and Desktop Publishing added advantage
    At least 5 years work experience in a similar position.

    Apply via :

    www.linkedin.com

  • Industrial Attachment

    The Media Council of Kenya in partnership with recognized media outlets runs an industrial attach- ment programme that is geared towards providing journalism/communication students with practical work experience before graduation and preparing them for the job market.

    Duration of the Industrial Attachment
    The attachment will last Three Months (3) Januray – March 2025. The Council will provide a monthly stipend for the trainees’ upkeep.
    Eligibility

    Students pursuing a degree or diploma in Journalism, Media Studies, Communications, Digital and corpo- rate communication, who meet the above require- ments are eligible to apply.

    Eligibility Requirements

    Final year students from a recognized university or college.
    Recommendation letter from the university or college stating the period when the placement is required.
    Valid registration for Industrial attachment unit at College or University.
    Academic transcripts for the current academic year.
    Valid Student Identification Card.
    Valid MCK Student Press Card 2025.
    Sample of journalistic work done before including online content, school project etc.

    Apply via :

    docs.google.com

  • Radiographer

    Kitengela West Hospital is seeking a dedicated and qualified individual to join our team as a Radiographer.
    In this role, you will play a key part in delivering exceptional patient care while upholding the highest standards of professional ethics. You will work alongside a dynamic team, utilizing cutting-edge diagnostic medical imaging equipment.

    Academic and professional qualifications

    Minimum of 3 years’ experience in a similar role in a busy Hospital as Radiographer.
    University degree/Diploma in Radiography with KNRA License and registered with the Society of Radiographers in Kenya.
    Valid practicing license.
    Strong interpersonal skills and effective communication skills both written and verbal.

    Other added advantages

    Proficient in computers use.
    Good communication (written and verbal) skills, including well developed presentation skills.

    Send your application to: info@kitengelawesthospital.co.keDeadline: 3rd December 2024

    Apply via :

    info@kitengelawesthospital.co.ke

  • Primary School Teacher Junior School Teacher

    This position is responsible for the general oversight of all teaching and learning processes that take place on a day-to-day basis in the school. The bearer ensures this is successful by coordinating the overall engagement and welfare of the learners.

    KEY RESPONSIBILITIES

    Curriculum Implementation

    Prepare all professional records according to the recommended standards and make them available whenever required to do so
    Planning and executing lessons that align with curriculum designs under the CBC system
    Adapting teaching methods to accommodate different learning styles and address the unique strengths and challenges of each learner.
    Incorporate modern teaching tools and methodologies to enhance the learning experiences of all learners.
    Design, administer, score, record, analyze and upload assessments that adhere with the given deadline(s).
    Provide constructive feedback to learners, parents/guardians and other stake holders.
    Ensure that learners receive a well-rounded education

    Class management

    Maintain an informative, educative and promotional communication with the parents/guardians in class
    Maintain high standards of discipline, class control and order in the classroom and foster a sense of community among the learners.
    Supervise the learners at all times including during breaks and meal times to ensure their optimum safety.
    Maintaining an overall conducive/positive learning environment/atmosphere where learners feel engaged and motivated to learn at all times.
    Handling disciplinary issues professionally as may arise and adhering to the child protection policy guidelines and education acts at all times.

    Enrolment and Retention

    Promote marketing activities and initiatives by the school
    Ensure quality service delivery.
    Establish and maintain professional relationships with both learners and parents/guardians

    Co-curricular Activities

    Organize, participate and supervise the co-curricular activities
    Participate in other programs and activities organized by BOH such as medical camps, sports extravaganzas etc.
    Encourage learners and parents/guardians’ participation and engagement fostering a sense of belonging and community
    Assess learners’ interests and strengths to tailor the activities that align to their individual needs.

    Discipline

    Maintain high standards of learner discipline at all times by setting clear and age-appropriate behavioral expectations
    Maintain professional conduct, ethical standards and comply with administrative and organization guidelines.
    Maintain a clear and professional record of discipline cases handled and procedures followed to the end
    Promote social emotional development by teaching learners’ conflict resolution skills

    Value Based Character Formation

    Plan and participate in guidance and counselling activities
    Organize and participate in weekly devotion
    Plan and participate in spiritual nurture activities as outlined by the school/organization
    Organize and participate in mentorship programs and activities in the school.
    Collaborate with parents to reinforce values at home for holistic development of learners

    General duties and responsibilities. 

       Health and Safety Compliance:

    All staff members should be aware of and adhere to health and safety regulations within the school premises.
    Tasks may include conducting safety inspections, identifying hazards, and reporting any safety concerns to appropriate authorities.
    Responsibilities may involve ensuring proper storage of hazardous materials, maintaining emergency exit routes, and participating in emergency drills.

    Team Collaboration:

    Collaboration among different departments and staff members is essential for the smooth functioning of the school.
    Tasks may include participating in team meetings, sharing relevant information, and providing support to colleagues when needed.
    Responsibilities may involve cross-departmental projects or initiatives aimed at improving overall school operations and student outcomes.

    Customer Service:

    Providing excellent customer service is important for creating a positive experience for students, parents, and visitors.
    Tasks may include greeting visitors, addressing inquiries or concerns, and providing assistance as needed.
    Responsibilities may involve maintaining a welcoming environment and representing the school in a professional manner.

      Technology Integration:

    With the increasing use of technology in education, staff members may be expected to utilize various technological tools and platforms.
    Tasks may include using learning management systems, educational software, and communication tools.
    Responsibilities may involve staying updated on technological advancements relevant to their role and assisting others in utilizing technology effectively.

    Professional Development:

    Continuous learning and professional growth are important for all staff members to stay updated on best practices and advancements in their field.
    Tasks may include attending training sessions, workshops, or conferences related to their job responsibilities.
    Responsibilities may involve sharing knowledge and skills acquired through professional development with colleagues and applying new strategies or techniques in their work.

    Other Duties and Responsibilities

    Perform any other duties as may be assigned by the management from time to time

    KNOWLEDGE, SKILLS AND ABILITIES

    (The knowledge, skills and abilities may be acquired through a combination of formal schooling, self-education and prior experience or on-the-job-training).

    Level of Education:

    Minimum of a Diploma in Primary Education (DPTE).
    Bachelor’s degree in Education or equivalent is an added advantage.

    Specialized Training/Professional Qualifications:

    A Certificate/ Diploma in Leadership, Guidance and Counseling, Special Needs Education or any other relevant course is an added advantage.

    Job experience

    At least three years teaching experience and exposure in a busy school environment.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • HR Intern

    We are looking to hire a HR Intern to join our team. The intern will manage the candidates/business, which means handling all aspects from sending emails, updating employee records, formatting resumes to preparing a candidate for an interview and scheduling interviews. We are looking for a specialist with the proven ability to assist with high volume tasks with little supervision. This position requires attention to detail and organizational skills. This role offers an excellent opportunity to gain firsthand experience in HR operations.

    Responsibilities

    Accurate design of the Job Descriptions where they are not provided for by the client and modification of the same to suit Company’s advertisement purposes.
    Posting of Jobs to the Company’s Job board and sharing the opportunities with other stakeholders/Relevant Job Boards
    Circulating available vacancies to the company’s social media pages.
    Long listing and shortlisting of candidates as per set guidelines
    Schedule and confirm interviews with candidates.
    Liaising with candidates by providing timely and accurate feedback on their recruitment status.
    Candidate Interview logistics communication and management
    Data integrity through an accurate update of the internal candidate database
    Carry out background checks of candidates who have successfully interviewed with our clients.
    Administration duties as and when the need arises.
    General filing
    Handle inquiries in the office promptly and courteously.
    Any other duty as assigned by the management.

    Requirements

    Diploma in Human Resources or bachelor’s degree in HR/Business course or currently working toward a bachelor’s degree.
    Demonstrated ability to handle multiple tasks simultaneously and work in a fast-paced environment with a sense of urgency.
    Strong organizational and teamwork skills
    Excellent interpersonal and communication skills; while there is no direct cold calling in the role, it is imperative that the successful candidate can communicate effectively with candidates, C-Level Executives, Human Resources, hiring managers, etc.
    Ability to learn quickly and follow processes and procedures.
    Experience with Microsoft Office (MS Word, Excel, and Outlook)
    Prior work experience in an office environment and recruiting experience is preferred but not required

    Interested and qualified candidates should forward their CV to: selection@crystalrecruitment.co.ke using the position as subject of email.

    Apply via :

    selection@crystalrecruitment.co.ke

  • Call Centre Telesales Team Leader

    Qualification and skills

    Diploma or equivalent required, college degree preferred
    Minimum 2 years experience working in microfinance sales environment
    Familiarity with CRM system and practises.
    Proven sales and collection perfomance record
    (Field TLs from microfinances are encouraged to apply)

    Email your resume: hr@ngaocredit.com by 15th December 2024

    Apply via :

    hr@ngaocredit.com