Job Qualification: criteria in BA/BSc/HND , Diploma

  • Sales Managers

    The Banking Sales Manager is responsible for leading and managing the sales team to achieve revenue targets, deliver exceptional customer service, and promote the bank’s products and services. The Sales Manager will develop and implement sales strategies, provide coaching and support to sales representatives, and collaborate with senior management to drive business growth. 

    Roles/Duties & Responsibilities​​​​​​​​​​​​​​

    Sales Strategy and Planning
    Conduct market research and analysis to identify new business opportunities, customer segments, and competitive threats
    Collaborate with senior management to set sales targets, forecast sales projections, and develop strategies to achieve objectives
    Lead, motivate, and coach a team of banking sales representatives to achieve individual and team sales targets.
    Provide ongoing training, feedback, and support to sales team members to enhance their sales skills, product knowledge, and customer service excellence.
    Conduct performance evaluations, set performance goals, and implement performance improvement plans as needed
    Cultivate and maintain strong relationships with existing and prospective customers to promote customer loyalty and retention.
    Monitor sales metrics, performance indicators, and market trends to evaluate sales performance, identify areas for improvement, and develop strategies to optimize sales effectiveness.
    Prepare and present regular reports and presentations to senior management on sales performance, key initiatives, and recommendations for improvement.
    Utilize sales tracking software, CRM systems, and other tools to track sales activities, pipeline management, and customer interactions.
    Work closely with the dealers &channel partners

    Skills & Qualifications

    Bachelor’s Degree or Diploma in Sales & Marketing or Business-related field.
    Minimum 4 years work experience.
    Proven experience in sales management, preferably in the banking or financial services industry.
    Training skills to impart technical knowledge to others.
    Problem solving skills Fix it right first-time attitude.
    Excellent negotiation and presentation skills Excellent interpersonal and communication skills
    Must maintain a professional appearance Willing to travel.
    Previous or current experience in a similar industry will be an added advantage.

    Apply via :

    docs.google.com

  • Graphic Designer & Digital Marketing Officer

    Position Overview:

    Our client is looking for an enthusiastic and innovative graphic designer experienced in digital marketing to translate their strategy into visual concepts that resonate with the community. If you are a creative professional passionate about designing captivating visuals and enhancing digital marketing strategies, then this job is for you.

    Key Responsibilities:

    Develop and design eye-catching graphics for various digital platforms, including social media, websites, and email campaigns.
    Create engaging video content to support our marketing initiatives.
    Collaborate with the management team to design materials that align with our brand identity.
    Plan and execute digital marketing campaigns.
    Create, manage and update social media and website content.
    Monitor, analyze, and optimize digital marketing performance metrics, and report on the same.

    Requirements

    Qualifications and Skills:

    Degree or diploma in marketing, communications, digital media or related field.
    Proven experience in graphic design with a strong portfolio showcasing creativity and technical skills.
    Proficiency in graphic design software such as Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro, After Effects, etc.).
    Solid understanding of video editing and motion graphics.
    Knowledge of digital marketing trends, tools, and strategies.
    Proficiency in google Ads, google analytics, SEO, social media and content marketing strategies.
    Knowledge of web design.
    Excellent communication skills and the ability to work in a collaborative environment.

    Apply via :

    cdl.zohorecruit.com

  • Field Service Engineer (Mombasa)

    About the job

    Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

    The Position
    MAIN PURPOSE:

    To provide the diagnostic instrumentation post-sales technical support in accordance with the manufacturers specifications and Roche Diagnostics standards.

    Technical Support

    To resolve/take accountability for cases being resolved by receiving case, contacting client, providing telephonic support (if possible) and coordinating resolution of case within SLA/deadline
    To provide technical support on site by coordinating appointment to resolve case with key contact at customer, organizing required parts and equipment and providing support within deadline / SLA
    To coordinate resolution of escalated technical cases by identifying issues that require escalation, referring to appropriate escalation process, providing feedback to customers, internal sales and line manager, following up until resolved and closing case within customer expectations
    To follow-up with customers after cases are closed by contacting clients via telephone or email, verifying case is fully resolved, reopen/open cases if the issue is reoccurring and resolve within deadline
    To proactively provide technical support to customers by receiving adhoc customer support requests while on site, after hours etc., by receiving request for support from customer, logging case on system, providing technical support and closing case or distributing case correctly immediately

    Modifications

    To conduct modifications by receiving notification of modification/enhancements, upskilling on technical requirements, contacting customers to schedule modification and conducting as per specifications and standards and within deadline To manage the modification projects by engaging with internal stakeholders, providing technical guidance on

    Installations and De-installation

    To initiate installation / de-installation projects by being appointed as project installation lead, engaging with Project Manager, agreeing installation requirements and specifications, conducting site inspection, understanding customer expectations and requirements and developing installation plan within deadline
    To conduct installation /de-installation by preparing all equipment and parts and installing system according to specifications, installation manuals and standards within deadline and as per plan

    Customer Service and Support

    To maintain a customer centric approach with all customer engagements by aligning with the Roche values, maintaining professionalism, providing quality technical support and advice and delivering according to their expectations and SLA at all times
    To proactively resolve customer issues by conducting courtesy visits, identifying potential issues and resolving and taking preventative action at all times

    Administration

    To provide customers with all case relevant documentation by completing case reporting, collating documentation and issuing (email/print and issue) to the customer within deadline
    To manage customer support stock levels (boot-stock) by reconciling stock, recording stock utilisation, ordering additional stock, complying with the used and unused returns authorisation and the stock control processes at all times
    To address stock discrepancies by identifying inconsistencies, refer to relevant department for resolution and follow-up until resolved monthly
    To complete expense reporting by complying with the T&E policy and system requirements monthly and as required
    To complete overtime reports by capturing overtime, signing and submitting by deadline monthly
    To maintain an up to date and accurate planning board and team planner by capturing daily and long term planned activities according to standards and by daily deadline
    To maintain technical compliance standards by completing e-learning modules or training and achieving required compliance standards as required and within deadline
    To maintain tools of trade by verifying and maintaining calibration and storing and maintaining according to specifications and standards at all times

    SHE

    Comply with SHE rules, standards, regulations set out by Group SHE as well as local affiliate
    Participate and complete all assigned SHE training

    KEY WORK RELATIONSHIPS:
    Internal
    Roche Diagnostic SA

    Professional Services Team
    New Business Development
    Application Specialist Teams
    Operations
    Customer Services
    Quality
    HR
    IT

    International

    Global Support Structures

    External
    Customers

    Outsourced Service

    Providers

    Third Party Providers of

    Complimentary Services
    ROLE-SPECIFIC REQUIREMENTS:
    Qualifications & Experience

    NQF 6/7 in relevant field
    National Diploma in Electrical Engineering/ Mechanical Engineering/ Biomedical Technology or equivalent (NQF level 6) B Tech or related degree as per above (NQF level 7) is preferred
    1-3 years technical support services experience – medical diagnostic industry experience is preferred

    Must have knowledge of:

    Customer service
    Technical support
    Medical instrumentation installation and maintenance In the absence of relevant qualifications, experience in the relevant field and at the relevant level will be considered

    Recommended Skills & Abilities

    Customer services and care
    Teamwork and collaboration
    Accountability
    Accuracy and attention to detail
    Communication (verbal and written)
    Decision making
    Problem solving
    Self-management and maturity
    Physical requirements
    Ability to travel nationally and internationally
    Ability to work overtime and shifts

    Apply via :

    careers.roche.com

  • Receptionist

    PRIMARY PURPOSE

    To provide exceptional guest service by managing front desk operations, ensuring smooth communication and coordination across departments, maintaining accurate records, and creating a welcoming environment that enhances the overall guest experience. The role is pivotal in ensuring operational efficiency, handling guest inquiries, and supporting administrative tasks to uphold the lodge’s standards of excellence.

    This position is based in Mugie House, Laikipia.
    Responsibilities

    Manage guest information, registrations, and room assignments.
    Handle emails, calls, and communication via radios efficiently.
    Ensure rooms and public facilities are ready, clean, and well-stocked.
    Provide warm welcomes, briefings, and assist with guest inquiries.
    Maintain shop operations, process sales, and update inventory records.
    Manage billing, receipts, and guest departure procedures.
    Update daily files, including occupancy, income, and staff records.
    Assist with monthly stock checks and reports.
    Monitor and train staff assisting at the reception.

    CANDIDATE PROFILE

    Qualification:

    Certificate or Diploma in Hospitality Management, Front Office Operations, or a related field.
    Proficiency in computer applications, including Microsoft Office and hospitality management software.
    Training or certification in customer service is desirable.

    Experience:                    

    Prior experience in front desk operations or guest relations is an added advantage.
    Strong communication and interpersonal skills.

    Skills:           

    Strong organizational skills and attention to detail.
    Proficiency in computer operations, including file management.
    Excellent interpersonal skills and a professional demeanor.
    Fluency in English; additional language skills are a plus.

    Apply via :

    wilderness.simplify.hr

  • Real Estate Sales Agent Marketing and Administrative Assistant – Real Estate

    Reports To: Sales Manager 

    Job Overview

    We are seeking a dynamic and motivated Real Estate Sales Agent to join our team. The ideal candidate will have a strong passion for the real estate industry, excellent interpersonal skills, and a proven ability to drive sales. This role involves managing property transactions, building client relationships, and delivering exceptional customer service.

    Key Responsibilities

    Lead Generation and Networking

    Proactively generate leads through referrals, networking, and marketing campaigns.
    Develop and maintain a database of prospective clients and properties.

    Client Relationship Management

    Build and maintain strong relationships with clients, providing guidance and support throughout the buying process.
    Act as a trusted advisor by understanding client needs and recommending suitable properties.

    Negotiation and Transactions

    Negotiate property prices, terms, and conditions on behalf of clients to achieve mutually beneficial agreements.
    Prepare and review contracts, agreements, and other transaction documentation.
    Ensure smooth closing processes by coordinating with all parties involved.

    Market Research and Insights

    Stay up-to-date on market trends, property values, and competitor activity.
    Provide clients with accurate and relevant information about local real estate market

    Key Qualifications

    Diploma or degree in Business, Marketing,  or a related field (preferred).

    Experience:

    Minimum [2 years] experience in real estate sales or a related field.
    Proven track record of meeting or exceeding sales targets.

    Skills and Competencies:

    Strong communication and negotiation skills.
    Excellent customer service and relationship-building abilities.
    Ability to work independently and as part of a team.

    Last Date: 12/12/2024

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Indoor Technical Sales Executive

    Responsibilities

    Prepare Quotations and Tender Pricing and actively follow up on the same
    Assist the Sales Manager , Business Development, and Marketing departments implementing sales strategies to meet annual sales objectives
    Seek out and maintain new business leads
    Develop and maintain a profile database of all potential customers
    Manage relationships with customers by initiating, planning, and executing activities
    Respond to customer inquiries, concerns, and complaints
    Present and sell the company’s products and services to potential customers
    Assist with the execution of all sales activities
    Work independently with minimal direction
    Maintain accurate, detailed records
    Plan and forecast sales activities
    Meet monthly and quarterly sales goals
    Work well with sales team members and other departments

    Requirements 

    Bachelor’s degree in Analytical Chemistry or equivalent
    A Diploma in Sales & Marketing will be an added advantage
    3+ years’ proven experience in a sales or business development role
    Strong knowledge of analytical/ laboratory and associated equipment
    Strong Computer skills including use of Office applications
    Strong written, verbal, and presentation skills
    Ability to manage large accounts

    Apply via :

    www.linkedin.com

  • Compliance Officer

    As the Compliance Officer, your role objective will be to create an environment at the workplace in which people can operate safely, ensure that most operations are environmentally friendly and carry out all necessary Environment, Health and Safety related activities

    Your tasks and responsibilities

    Company PPE Management including carrying out needs assessments across all sites to check the status of the PPEs for all employees, spearhead PPE ordering process, monitor use of PPE and assist in issuance of PPE ensuring proper record keeping.
    Monitoring and maintenance of firefighting appliances, conduct fire drills at least once per year per site and ensure that all fire related signage’s are in place
    Ensure adequate representation of First Aid staff in each department per every site, take part in selection of new FA staff and monitor the use and management of FA kits
    Organize for relevant training for departments
    Identify hazards at the HO and enter hazard logbook, make sure hazards are removed and regularly discuss hazards with staff at the workplace.
    Assist in the Preparation of farm audits including ETI and Fairtrade audits and inspections as per the standards/legal requirements
    Assist in carrying out yearly NEMA self-audits across all the farms.
    Conduct random audits for the hygiene records within the farm.

    Your profile

    Degree/Diploma in Environmental Science, Occupational Health and Safety or a related field.
    At least 3 years in health, safety, and environmental management, preferably in an agricultural or manufacturing setup.
    Familiarity with audit processes, particularly ETI, Fairtrade, OSH or NEMA standards
    Strong understanding of PPE management and related processes (needs assessment, ordering, issuing, and monitoring).
    Knowledge of fire safety procedures, including maintenance of firefighting equipment and conducting fire drills.
    Familiarity with local occupational health and safety regulations, environmental management laws, and labor laws.
    Knowledge of NEMA requirements and the ability to conduct self-audits in compliance with these regulations.
    First Aid skills, including monitoring FA kits and selecting/mentoring First Aid staff.
    Excellent hazard identification and mitigation skills.
    Strong organizational skills to manage training schedules, audits, and compliance activities.
    Proficiency in report writing and maintaining detailed records for audits and inspections.
    Detail-oriented with strong analytical and problem-solving skills.
    Ability to work independently and as part of a team.
    Proactive in identifying and resolving workplace hazards.
    Commitment to promoting a safe and compliant work environment.

    Apply via :

    www.aaagrowers.co.ke

  • Legal Officer Human Resource Officer

    To attend to all legal matters within the organization and to handle both internal and external legal concerns ensuring that the company’s interests are protected in accordance with the company’s objectives. 
    Out of court negotiations with third parties and third-party advocates for legal claims on the best terms possible.
    Engaging advocates in our panel on ongoing matters to ensure we are adequately updated as regards litigation matters as well as following up on recovery matters.
    Timely response to all forms of communication – emails and other correspondence from our panel of advocates.
    Regularly and effectively communicating with clients/intermediaries through letters, e-mail or telephone to keep them updated on the progress of their matters and manage relationships and client expectations.
    Maintaining adequate reserves on legal claims subject to relevant approvals.
    Observing and managing the documentation processes and ensuring that all litigation matters are handled within the scope of the relevant policies.
    Reviewing all external fee notes to ensure they are within the ARO.
    Interpreting laws and rulings and recommending the course of action arising therefrom.
    Preparing internal reports as guided and requested from time to time.Attending hearings, mediations or arbitrations to resolve disputes that may arise from our insurance contracts whenever required.
    Reviewing documents that may be referred for interpretation.
    Recoveries of our outlays for all claims as may be escalated.
    Any other duties assigned by management.

    Person Specifications

    Bachelor of Laws Degree.
    Diploma in Law from the Kenya School of Law.
    Certificate or Diploma in Insurance – CII or IIK will be an added advantage. 

    go to method of application »

    Application letter, copies of academic certificates and a current CV should be sent by email to hr@occidental-ins.com to reach the HR & Administration Manager on or before December 16, 2024.

    Apply via :

    hr@occidental-ins.com

  • Legal Officer Human Resource Officer

    To attend to all legal matters within the organization and to handle both internal and external legal concerns ensuring that the company’s interests are protected in accordance with the company’s objectives. 
    Out of court negotiations with third parties and third-party advocates for legal claims on the best terms possible.
    Engaging advocates in our panel on ongoing matters to ensure we are adequately updated as regards litigation matters as well as following up on recovery matters.
    Timely response to all forms of communication – emails and other correspondence from our panel of advocates.
    Regularly and effectively communicating with clients/intermediaries through letters, e-mail or telephone to keep them updated on the progress of their matters and manage relationships and client expectations.
    Maintaining adequate reserves on legal claims subject to relevant approvals.
    Observing and managing the documentation processes and ensuring that all litigation matters are handled within the scope of the relevant policies.
    Reviewing all external fee notes to ensure they are within the ARO.
    Interpreting laws and rulings and recommending the course of action arising therefrom.
    Preparing internal reports as guided and requested from time to time.Attending hearings, mediations or arbitrations to resolve disputes that may arise from our insurance contracts whenever required.
    Reviewing documents that may be referred for interpretation.
    Recoveries of our outlays for all claims as may be escalated.
    Any other duties assigned by management.

    Person Specifications

    Bachelor of Laws Degree.
    Diploma in Law from the Kenya School of Law.
    Certificate or Diploma in Insurance – CII or IIK will be an added advantage. 

    go to method of application »

    Application letter, copies of academic certificates and a current CV should be sent by email to hr@occidental-ins.com to reach the HR & Administration Manager on or before December 16, 2024.

    Apply via :

    hr@occidental-ins.com

  • Legal Officer Human Resource Officer

    To attend to all legal matters within the organization and to handle both internal and external legal concerns ensuring that the company’s interests are protected in accordance with the company’s objectives. 
    Out of court negotiations with third parties and third-party advocates for legal claims on the best terms possible.
    Engaging advocates in our panel on ongoing matters to ensure we are adequately updated as regards litigation matters as well as following up on recovery matters.
    Timely response to all forms of communication – emails and other correspondence from our panel of advocates.
    Regularly and effectively communicating with clients/intermediaries through letters, e-mail or telephone to keep them updated on the progress of their matters and manage relationships and client expectations.
    Maintaining adequate reserves on legal claims subject to relevant approvals.
    Observing and managing the documentation processes and ensuring that all litigation matters are handled within the scope of the relevant policies.
    Reviewing all external fee notes to ensure they are within the ARO.
    Interpreting laws and rulings and recommending the course of action arising therefrom.
    Preparing internal reports as guided and requested from time to time.Attending hearings, mediations or arbitrations to resolve disputes that may arise from our insurance contracts whenever required.
    Reviewing documents that may be referred for interpretation.
    Recoveries of our outlays for all claims as may be escalated.
    Any other duties assigned by management.

    Person Specifications

    Bachelor of Laws Degree.
    Diploma in Law from the Kenya School of Law.
    Certificate or Diploma in Insurance – CII or IIK will be an added advantage. 

    go to method of application »

    Application letter, copies of academic certificates and a current CV should be sent by email to hr@occidental-ins.com to reach the HR & Administration Manager on or before December 16, 2024.

    Apply via :

    hr@occidental-ins.com