Job Qualification: criteria in BA/BSc/HND , Diploma
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Relationship Manager, Nairobi Region
JOB PURPOSE The jobholder is responsible for managing client relationships to achieve the set sales targets and wallet share and ensure sustained business growth and profitability in the assigned customer segment. To sell, cross/upsell and deliver excellent sales and service of the bank’s products and services whilst building long-term profitable customer relationships. KEY RESPONSIBILTIES Branch strategic…
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Senior Chef de Partie Pastry
Pastry Production & Quality Control Prepare, bake, and present high-quality pastries, desserts, and bread in accordance with hotel standards. Ensure consistency in taste, presentation, and portioning across all pastry products. Develop and refine pastry recipes to enhance the menu offering. Monitor stock levels, order supplies, and ensure proper ingredient storage and rotation. Hygiene & Safety…
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Customer Support Representative
Key Responsibilities: Responding to client inquiries via phone, email, and social media Providing detailed property information and assisting with client requests Maintaining accurate records of customer interactions and transactions Collaborating with internal teams to resolve customer concerns effectively Qualifications & Skills: Diploma/Degree in Business, Communication, Customer Service, or a related field Minimum of 1 year…
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Customer Service Representative (Mombasa Based)
Job Description Responsibilities Maintaining a positive, friendly, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries via phone and through emails and chats. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out to enable you respond to customer inquiries efficiently. Keeping records…
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Health and Safety Specialist (Mombasa Based)
Job Summary The Health and Safety Specialist will develop, implement, and monitor OHS systems, policies, and practices across Teleperformance Kenya’s four sites. The role focuses on ensuring compliance with statutory regulations, optimizing safety processes for 90-100% utilization, and fostering a proactive safety culture. The Specialist will be responsible for setting and achieving measurable quarterly Key…
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Telesales (Night Shift)
Description As a Telesales Agent you will be responsible for contacting potential and existing customers over the phone to promote and sell the client’s services, aiming to generate leads and close sales by actively listening to customer needs, presenting services, addressing concerns and negotiating deals to meet sales target Responsibilities Use persuasion skills to sell…
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Accountant Project Manager Senior Accountant
The accountant is responsible for collecting, tracking, and correcting the company’s financial records. They handle financial audits, reconcile bank statements, and ensure accurate financial documentation throughout the year under the guidance of the Senior Accountant. ROLES AND RESPONSIBILITIES Manage all accounting transactions. Prepare budgets, revenue, expenses, payroll entries, invoices, and other financial documents. Publish financial…
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Telesales (Night Shift)
Description As a Telesales Agent you will be responsible for contacting potential and existing customers over the phone to promote and sell the client’s services, aiming to generate leads and close sales by actively listening to customer needs, presenting services, addressing concerns and negotiating deals to meet sales target Responsibilities Use persuasion skills to sell…
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Customer Relations Executive Manager Technology Service Delivery KQ Academy Manager (One Year Contract) Total Reward Advisor Record Officer – Training School Tecnology Cost Analyst Customer Experience Quality Assurance Manager
Brief Description Job Purpose Statement: Reporting to the Customer Relations and Excellence Manager the role will ensure effective complaint management system and service recovery that enhances customer loyalty, encourages repeat business translating to business retention and reduction in operations cost and achievement of Revenue. Detailed Description Timely resolution of customer complaints,…
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Area Business Manager, Kangundo Area Business Manager, Kapsowar Area Business Manager, Kiminini Area Business Manager, Kwanza Area Business Manager, Marafa Area Business Manager, Mosoriot Area Business Manager, Naroosura Area Business Manager, Othaya Area Business Manager, Rangwe Area Business Manager, Tala Sun King Store Executive , Kangundo Sun King Store Executive , Kapsowar Sun King Store Executive , Kiminini Sun King Store Executive , Kwanza Sun King Store Executive , Marafa Sun King Store Executive , Mosoriot Sun King Store Executive , Naroosura Sun King Store Executive , Othaya Sun King Store Executive , Rangwe Sun King Store Executive , Tala
About the role: The Area Business Manager will manage sales, collections and distribution operations in the area they are assigned for the direct distribution of Sun King Solar products sold on Pay-As-You-Basis (also called and recognized as the “EasyBuy” Business unit) through a network of agents called as “Energy Officer”. EasyBuy technology and services allow…