Job Qualification: criteria in BA/BSc/HND , Diploma , MBA/MSc/MA , PhD/Fellowship

  • Payment Associate

    Payment Associate

    What you’ll be getting up to: 

    We are seeking a meticulous and proactive Payments Associate to join our dynamic 24/7 operations team. Whether assigned to manage Deposits, Withdrawals or handle Payments Escalations, the Payments Associate will play a critical role in ensuring the accuracy, efficiency, and security of all transactions within our round-the-clock operations.
    The Payments Associate will work closely with the Manager, Payments Relationship Managers, and other key team members to facilitate payments for clients across multiple jurisdictions. This role is essential in delivering exceptional service, adhering to strict Service Level Agreements (SLAs), and ensuring maximum customer satisfaction.
    The number of rest days per week will be determined in accordance with applicable local labor laws.

    KEY RESPONSIBILITIES

    Transaction Processing:

    Accurately and timely process deposit and/or withdrawal transactions, ensuring all requirements are met and procedures followed
    Audit transactions to identify any irregularities or potential fraud. Take necessary actions to mitigate risks, escalate issues to relevant departments, and ensure proper follow-through.
    Check the payment request details and back-end systems to verify all deposits and/or withdrawal claims, ensuring all transactions are appropriately documented.

    Issue Escalation and Resolution:

    Coordinate with other departments and payment partners to escalate account issues and ensure swift resolution of payment-related concerns
    Escalate any IT or PC issues encountered during your shift to Level 2 support and keep your Senior/Shift Leader informed of any transactions that require further verification.
    Provide updates on any irregular transactions handled to seniors or shift leaders promptly.

    Operational Efficiency:

    Analyze and evaluate current operational procedures and recommend and implement improvements to enhance quality and efficiency
    Manage audit remediation efforts by establishing necessary controls and securing appropriate approvals
    Use creative problem-solving and logical thinking to address highly complex scenarios and contribute to team efforts by achieving related results as needed

    Communication and Collaboration:

    Multi-task across chat, email, and other communication platforms to address payment-related issues efficiently
    Maintain open communication with your team and other departments to ensure smooth and coordinated operations
    Work effectively in a rapidly changing environment where priorities may shift immediately, demonstrating adaptability and resilience

    Additional Duties:

    Perform other duties as assigned by the Head of Operations to support the overall goals of the payment operations team.
    Stay proactive in seeking opportunities to learn and improve, welcoming feedback and embracing challenges as opportunities for growth.

    JOB QUALIFICATIONS

    A college bachelor’s degree is required. Relevant degree preferred, such as in Healthcare, Auditing, Accounting, Education, Business, Finance, Associate, Business/Administration, Pharmacy, or Economics
    Fresh graduates are welcome to apply
    Strong English communication and interpersonal skills
    Proficiency in Google Docs and Microsoft Office is essential
    Positive attitude towards work and a proactive approach to problem-solving
    Ability to meet deadlines and manage time effectively in a fast-paced environment
    Strong organizational skills, with the ability to prioritize tasks and manage multiple responsibilities
    Highly motivated and able to act independently without direct supervision
    Creative problem-solving skills, with the ability to work across the organization to resolve issues
    Punctuality and willingness to work on holidays and rest days and render overtime if needed
    Reliable, trustworthy, and keen on details
    Team player with versatility and an organized approach to work

    SKILLS & COMPETENCIES

    Business Awareness: Understands the company’s operations and objectives
    Analytical Skills: Strong problem-solving abilities
    Quick Thinking: Ability to learn and adapt quickly
    Teamwork: Works effectively within a team
    Communication: Clear and effective communication skills
    Self-Confidence: Resilience and good judgment in decision-making

    MINDSET COMPETENCIES

    Embrace Challenges: Welcomes and tackles challenges head-on
    Growth Mindset: Understands that effort is essential to building new skills
    Desire to Learn: Continuously seeks to improve and acquire new knowledge
    Feedback-oriented: Welcomes constructive feedback and uses it for personal & professional growth
    Resilience: Sees failure as an opportunity to learn and improve

    Apply via :

    careers.sportserve.co

  • Recruitment Officer

    Recruitment Officer

    Experience: At least 3-4 years of experience in recruitment

    Expertise: Knowledge of recruitment best practices, including sourcing, screening, interviewing, and onboarding candidates. Familiarity with applicant tracking systems and other HR technologies is also beneficial.

    Skills: Strong communication skills, both written and verbal. Ability to build relationships with candidates and hiring managers. Excellent organizational and time management skills.

    Education:

    A bachelor’s degree in human resources, business administration, or a related field is preferred. Additional HR certifications, such as SHRM-CP or PHR, would be a plus.
    Understanding of industry regulations and compliance requirements related to recruitment, including equal employment opportunity laws and background check procedures.
    Ability to work independently and as part of a team, to handle multiple priorities, and to maintain a high level of confidentiality.
    Familiarity with using social media and other networking tools for recruitment purposes.
    A customer-centric mindset and a genuine desire to help candidates find the right fit within the organization

    Apply via :

  • Real Estate Marketing Executive

    Real Estate Marketing Executive

    Skills:

    Communication: Strong interpersonal and communication skills for effective client interaction.
    Networking: Building and maintaining a network of contacts within the real estate industry.
    Marketing: Creating effective marketing strategies to promote properties and attract potential buyers.

    Education:

    Diploma: Minimum educational requirement, although a degree is an added advantage 
    Real Estate Courses: Completion of real estate courses  and learning is added advantage 

    Experience:

    Transaction Experience: Hands-on experience in real estate transactions, including buying, selling, or leasing properties.
    Market Knowledge: Understanding local real estate markets, property values, and industry trends.

    Skills:

    Negotiation: Strong negotiation skills to secure favorable deals for clients.
    Communication: Effective communication for client interactions, explaining complex concepts clearly.
    Networking: Building and maintaining a network of industry contacts for referrals and opportunities.

    Training:

    Continuing Education: Commitment to ongoing education to stay informed about changes in laws, regulations, and market dynamics.
    Professional Development: Additional training or certifications in specialized areas of real estate (e.g., commercial real estate, property management).

    Expertise:
    Local Expertise: In-depth knowledge of the local real estate market, including neighborhoods, schools, and amenities.
    Personal Attributes:

    Ethical Conduct: Adherence to ethical standards and professionalism in all dealings.
    Customer Service: Focus on providing excellent customer service, responsiveness, and reliability.

    References:

    Client References:** Positive feedback and testimonials from previous clients.
    Industry Connections: References or endorsements from colleagues and industry professionals.
    CRM Proficiency: Understand how to effectively use CRM tools to manage customer relationships, track leads, and organize property data.
    Database Management: Skills in maintaining and updating a comprehensive database of properties, clients, and interactions within the CRM system.
    Automation Knowledge: Familiarity with automation features within CRM to streamline tasks like email communication, follow-ups, and data entry.
    Data Analysis: Ability to analyze data within the CRM system to identify trends, evaluate sales performance, and make informed business decisions.
    Real Estate Software Competence:Proficiency in using specialized real estate software for tasks such as property management, listing updates, and transaction management.
    Tech-Savvy: Stay updated on technological advancements in CRM and real estate software to leverage new features and functionalities.
    Communication Skills: Effectively communicate with clients and colleagues using CRM tools, ensuring clear and organized information exchange.
    Customization Skills: Understand how to customize CRM settings to align with specific real estate business needs and workflows.
    Collaboration: Ability to collaborate with other team members using the CRM system, sharing relevant information and ensuring a cohesive workflow.
    Training and Support: Provide training and support to team members on CRM and real estate software usage, ensuring everyone is proficient in utilizing these tools.
    Social Media Platform Proficiency: Understand the features and nuances of popular social media platforms such as Instagram, Facebook, Twitter, and LinkedIn.
    Content Creation: Ability to create engaging and visually appealing content, including images, videos, and written posts that showcase properties and capture audience attention.
    Photography Skills: Basic photography skills to capture high-quality images of properties for social media posts.
    Target Audience Understanding: Identify and understand the target audience for specific properties, tailoring content to appeal to their preferences and needs.
    Consistent Branding: Maintain a consistent brand image across all social media channels, including logo usage, colors, and messaging.
    SEO Knowledge: Understand basic principles of Search Engine Optimization (SEO) to optimize social media posts for visibility and reach.
    Engagement Strategies: Develop strategies to increase engagement on social media, including responding to comments, participating in discussions, and fostering a sense of community.
    Analytics Interpretation: Analyze social media analytics to assess the performance of posts, understand audience behavior, and adjust strategies accordingly.
    Paid Advertising Skills: Familiarity with social media advertising tools to create targeted ad campaigns for specific listings or promotions.
    Trend Awareness: Stay updated on social media trends and adapt marketing strategies to leverage current trends for maximum impact.
    Networking Skills: Build and maintain a network within the real estate and local community through social media interactions.

    Attractive salary plus commission awaits successful candidate

    Apply via :

  • Real Estate Agent

    Real Estate Agent

    Reporting to the Managing Director successful candidate must have a degree or diploma in sales or related fields 

    Candidates with Bachelors or Diploma in real estate will have an added advantage 
    Ideal candidate must be passionate self motivated innovative with special skills in real estate sales negotiations and closing deals 
    Good at developing strategies and sourcing new clients and property owners 
    Able to use the latest real estate CRM and marketing tools 
    Able to work extra time and with minimum supervision 

    Salary expectation of Ksh 30 to 50000/- per month plus commission on each deal successfully closed

    Apply via :

  • Project Control Associate – Kakuma 

Resettlement Assistant 

Assistant Finance Officer – Dadaab 

Senior Programme Associate 

Senior Resettlement Assistant – Dadaab

    Project Control Associate – Kakuma Resettlement Assistant Assistant Finance Officer – Dadaab Senior Programme Associate Senior Resettlement Assistant – Dadaab

    Duties

    Contribute to reviewing the internal control systems of implementing partners.
    Contribute to reviewing that IP agreements are in conformity with Country Operation Plans and UNHCR¿s rules, policies and procedures.
    Monitor that a complete record is maintained for all projects.
    Contribute to reviewing, analysing and verifying Financial and Performance Implementing Partner Reports (Part I-IPFR and Part II-IPR), and to checking accuracy and consistency between IPFR and IPR, in accordance with project agreements. 
    Ensure that the funds obligated under an IP agreement permit the payment of the next instalment or a disbursement, confirming the status of instalments already paid.
    Support timely project closure in coordination with the programme unit.
    Bring to the attention of supervisors and programme officers any significant variances at the office level in: budget execution, percentage of project execution, time schedule, and quality of projects against specifications or terms and conditions.
    Maintain professional relationships with implementing partners.
    Keep up to date with all UNHCR rules, regulations and procedures necessary to perform these duties.
    Escalate IP issues to supervisors.
    Recommend acceptance or non-acceptance of IPRs and payment of instalments.
    Contact implementing partners for project related matters.
    Have unlimited access to financial and operational records relating to projects.
    Perform other related duties as required.

    Minimum Qualifications
    Education & Professional Work Experience
    Years of Experience / Degree Level

    For G6 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher 

    Certificates and/or Licenses 

    Accounting;   
    Auditing;   
    Business Administration;
    Finance;   
    Project Management;   

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    Use the link(s) below to apply on company website.  

    Apply via :

  • Real Estate Agent

    Real Estate Agent

    Reporting to the Managing Director successful candidate must have a degree or diploma in sales or related fields 

    Candidates with Bachelors or Diploma in real estate will have an added advantage 
    Ideal candidate must be passionate self motivated innovative with special skills in real estate sales negotiations and closing deals 
    Good at developing strategies and sourcing new clients and property owners 
    Able to use latest real estate crm and marketing tools 
    Able to work extra time and with minimum supervision 

    Salary expectation of ksh 30 to 50000/- per month plus commision on each deal successfully closed

    Apply via :

  • Real Estate Agent

    Real Estate Agent

    Reporting to the Managing Director successful candidate must have a degree or diploma in sales or related fields 

    Candidates with Bachelors or Diploma in real estate will have an added advantage 
    Ideal candidate must be passionate self motivated innovative with special skills in real estate sales negotiations and closing deals 
    Good at developing strategies and sorcing new clients and property owners 
    Able to use latest real estate crm and marketing tools 
    Able to work extra time and with minimum supervision

    Apply via :