Location: Location in Nairobi

  • Trade Promotion Finance

    Trade Promotion Finance

    As a Trade Promotion Officer, duties will include undertaking activities that ensures efficiency and effective Trade Promotions. This includes documenting business priority policy areas that needs to be addressed in the interest of members, as well as implementing the Inbound & Outbound Trade Mission strategy.
    Job Responsibilities

    Liase with the business community to identify goods and services that can be promoted
    Conducts trainings on local and international market requirements for goods and services
    Maintain an updated database of sector specific partners
    Maintain relationships with key economic development professionals, stakeholders and key KNCCI personnel
    Implement trade mission strategy that includes undertaking trade fairs, exhibitions, Expos, business missions and conduct promotion events, i.e. B2B
    Collect information on investment projects and economic development zones
    Collect information on trade investment opportunities in Kenya
    Operationalize business information centres to disseminate business information to stakeholders
    Organize dissemination workshops and outreach programs to promote trade
    Implement marketing strategies and plans to promote export trade.
    Monitor trade promotion activities
    Monitor and evaluate trade facilitation activities.
    Document business priority policy areas that needs to be addressed in the interest of members
    Monitor and document trade policy’s and MOUs in the country
    Participate in preparation of policy briefs on topical areas of interest by members
    Collect information on legislations that affect businesses
    Facilitate resolution of business related problems
    Provide business policy and economic development support at National and County levels.

    Requirements

    A bachelor’s degree in Economics, International Relations, Law or related field. A Master’s degree holder will have added advantage
    3-5 years’ experience in undertaking trade related activities
    Demonstrable understanding of business environment issues, policies & initiatives
    Passion/interest in economy and business sector issues
    Experience of producing Research paper on business issues will be an added advantage
    Demonstrated familiarity with the national legal and policy framework related to business issues, economy, national policies and government initiatives
    Demonstrated ability to effectively communicate and work collaboratively with stakeholders.
    Exhibit a total commitment to maintaining high quality service standards of KNCCI; demonstrate service excellence skills in dealing proactively with members and all KNCCI contacts.

  • Sales Executives

    Sales Executives

    Job Description
    Our Client is urgently looking for sales representatives to join their dedicated team.
    Sales Job Requirements

    At least 6 months experience in a sales job
    At least Degree/Diploma in any Business field
    Solid and verifiable track record of achievement/ integrity
    Should have a passion for sales job
    Be aggressive and ambitious
    Females are encouraged to apply

  • General Manager

    General Manager

    About the Role
    As General Manager you will oversee all business functions and lead the operations in Kenya. You will steer a growing and exciting business and help us reach our commercial goals and targets while keeping in mind our impact mission.
    You are in charge of building the team and inspiring them towards achievement of our impact. Given that we are a small team you will need to balance getting results through others with getting personally involved.
    Key areas are sales, training programs, financial modeling and general operations, balanced with strategic outlook. You will liaise with the Executive Director and the Director of Development to ensure healthy communication and results between commercial and social impact outcomes.
    Job Responsibilities
    Achieve sales targets. Our sales are our impact!

    Oversee all sales related activities: recruitment and training of sales agents, procurement and supplier negotiations to ensure an attractive product portfolio, marketing campaigns, strategic sales initiatives and promotional partnerships with suppliers.
    Manage our sales leads and regional sales managers, indirectly engaging the whole sales force across Kenya.
    Improve organizational structures and approaches to optimize performance.
    Ensure our sales agents are engaged and benefit from being part of Livelyhoods. This includes optimizing an incentive system which is attractive to them and makes business sense for us.
    Understanding and continuously developing the value proposition for the various stakeholders: agents, community members, legal and regulatory authorities, etc.

    Overseeing operations

    Work with the headquarter team to deliver optimal support to a network of branches in order to improve their operations and financial sustainability.
    Make staffing decisions in the HQ team and oversee it at the branch level.
    Ensure our information management systems are optimally functioning and our data is relevant to measuring our business performance and outcomes.
    Evaluate and optimize operations, ensuring cost-effectiveness.
    Derive actionable plans for all departments from the overall strategic plan.
    Coordinate, manage and track team members and activities to ensure we are delivering our goals effectively and efficiently.
    Set up an Operations Committee (board members and other experts) to help grow our capacity in sales and operations.

    Oversee financial management and lead the organization to profitability

    Evaluating management reports created from the accounting data and drawing insights on profit margins, identifying big expense drivers, cashflow etc.
    Make sure our processes are preventing mismanagement and theft.
    Take decisions on spending: Vet investment opportunities based on likely impact on sales.
    Managing relationship with accounting firm and auditor.

    Growth and strategy development

    Creating strategic plans, financial projections, and engaging and informing all relevant stakeholders, including funders and board members.
    Implementation of these plans on the team side, including frequent meetings with staff.
    Oversee geographic expansion where required.
    Interfacing with the Director of Development on fundraising, partnerships and communications strategy and support implementation of the same.
    Evolve the organization structure in line with growth.
    Coaching and mentoring the team members to deliver their full potential for the organization.

    External representation and management of key stakeholders

    Manage relationships with board members, including board reporting
    Represent Livelyhoods at strategic forums and to key stakeholders as needed
    Build relations with donors and funders in order to communicate LivelyHood’s vision and strategies to attract funding in collaboration with the Director of Development
    Building reports and being able to explain results to all key stakeholders, in particular funders and donors. nteracting with government actors as required.

    Requirements for the General Manager NGO Job

    You are excited about taking a business to the next level, a demanding job with a lot of responsibility
    You have been part of a rapidly growing organization, ideally with a network across the country
    You have managed a team of 5-10 people directly who had individuals and teams reporting to them
    You easily combine your strong for-profit mindset with your passion for social advancement
    You are resourceful and willing to roll up your sleeves to get things done
    You have a track record of successfully managing diverse stakeholders
    You have good financial management skills and have handled budgets, pricing/profit models and cashflow
    You have a track record of delivering an organization’s growth with clear and impressive measurable outcomes (in indicators like sales, subscriptions, distributors, market coverage, program reach)
    You are very comfortable with quantitative approaches and making decisions based on numbers and data
    You know how to create and adapt processes that help a business grow
    You have adjusted team structure along the growth journey and hired great people into the right places
    Creative in how to position and sell products that don’t “sell themselves” to customers with limited disposable income
    You take a developmental approach to managing people while being firm in pushing for and ensuring targets are met
    You thrive in environments where there are a lot of moving parts. You adjust quickly and incorporate new developments into your strategies
    Comfortable and experienced making decisions with limited data
    You are resourceful: On many occasions, you have been able to deliver a lot with little money
    You are highly self-motivated
    You have the ability to manage multiple stakeholders and be fluidly responsible to them
    Having exposure in East Africa beyond Kenya is highly preferred
    Highly preferred to have a background in financial management
    An undergraduate degree is required, a Master’s is preferred

    You would be a good fit with our organizational culture if:

    You want to serve and leave your mark in communities across Kenya
    You have strong interpersonal communication skills, with a high degree of empathy
    You are dynamic and excited to pivot when necessary to deliver the best possible outcomes
    You pursue learning outcomes for yourself and your team on every occasion, and pride yourself on being flexible and adaptable to changing circumstances
    You have a passion for social change through businesses-oriented interventions, and have a keen interest in keeping up-to-date with the latest innovations
    You are comfortable in varying social and professional settings, alternating between interacting with under-educated youth in slums, and high-level stakeholder meetings with institutional representatives

    Why work with us?
    Our work is very rewarding – you see lives changing before your eyes! You’re selling products not just for profit but to make a difference.
    As General Manager, you have a high level of ownership and responsibility – over 100 sales agents depend on you for their livelihoods. The role has a fulfilling level of autonomy: you can dream something into existence and implement it.
    We are a close-knit and committed team.
    We are growing fast, and sometimes we have to run to catch up with ourselves, so there’s always something to look forward to.
    We’re not afraid to innovate, and move quickly in tackling issues when we identify them, so you can have a major impact on the direction of the organization, and directly lead change.
    Other information
    The position is based in our Nairobi office (Kawangware) and we would strongly prefer a Kenyan citizen for this role. Occasional weekend work is required as per business needs. We are looking for candidates who are ready to commit to a minimum of 4-5 years. There is a six month probation period and we will agree on performance and learning objectives.

  • Program Officer 

Coordinator

    Program Officer Coordinator

    About the role
    You will join our regional team which identifies new grantee partners, manages all aspects of our active partnership model with over 200 current grantee partners, and implements all our activities and programming across the region.
    Besides handling work related to giving financial support to partners, you will drive initiatives to build community and promote partnership in learning and doing among SFF grantees. You will also play a key role in linking SFF grantees to opportunities to strengthen their capacity and grow their impact.
    Regional Program Officer Job Responsibilities
    Program/Grants Management: (65%)

    Support programmatic and administrative aspects of grant making throughout the year, including but not limited to review of applications, site visits, analysis of organizational health and effectiveness and giving written recommendations in a due diligence report.
    Manage relationships with grantee partners in a way that keeps in account the typical power dynamics in the grantmaking industry, upholding integrity, mutual respect and humility in interactions with ongoing and potential grantee organizations.
    Contribute to discussion and decisions in grantmaking calls.
    Formally and informally stay updated on SFF partners’ work and outcomes.
    Carry out activities to drive new applications of organizations in line with our criteria, especially for our growth countries. This includes attending and speaking at forums, seeking out referrals and positioning our brand in relevant ways.
    Contribute to trend mapping and research on opportunities to expand our work and grow our impact.

    Community Building: (15%)

    Organize and play an active role in SFF’s community initiatives, including but not limited to office hours, in-country peer learning forums, training workshops, and networking events, pulling in other players who may add value to our community.

    Organization Development: (10%)

    Serve as an advisor to SFF grantee partners to assist them to improve their organizational health and performance objectives, based on candidate’s skills.
    Work with service providers to design and execute trainings and other initiatives to meet SFF partners’ organizational needs.
    Collect needs and concerns from partners to shape SFF learning & active partnership initiatives and direction.

    Donor Engagement: (10%)

    Cultivate and steward relationships with funders in East Africa to leverage support for SFF grantees and promote grantee-centric practices.

    Requirements for the Regional Program Officer Job

    You are passionate about locally-driven development and excited about identifying and supporting visionaries that have bold ideas to positively transform their communities.
    You are an East African citizen and preferably have experience working in multiple East African countries.
    You have at least 4-5 years of experience working with nonprofit organizations or social enterprises in East Africa.
    Previous private sector experience with strong exposure to understanding organizations and communities will also be considered (in advisory, investment, project management, marketing etc).
    Strong program management skills, with a proven track record to manage overall timelines, drive outcomes, improve existing concept and engage various stakeholders.
    Strong ability to synthesize information from various sources and develop unique insights on an issue. You have a natural drive to understand a topic deeply and widely.
    You understand realities of community development, balancing the macro view with the realities of driving change on the ground. You know the realities and needs of social sector organizations in a range of areas including programs, strategy and leadership.
    Strong skills in managing relationships and partnerships with diverse individuals remotely and in-person.
    You are a clear communicator and have strong writing skills.
    You are bold and confident to share your opinions with a multicultural team and can tailor your approach to working with various colleagues.
    You thrive in an unstructured environment, are at peace with ambiguity, and solve problems creatively and efficiently.
    You have learned how to talk about your weaknesses and mistakes in the workplace and value honesty.
    You love collaboration, and you naturally motivate yourself to deliver when working alone.
    You have strong interest in developing yourself and your peers.
    You easily navigate Microsoft Word, Excel, Google Drive, etc.

    Other desirable skills include:

    Launching and/or managing community initiatives (e.g event series, learning forums), tracking and interpreting community metrics.
    Designing quality adult-learning experiences and resources.

    Why work with us

    Mission and Impact: We want to change the face of philanthropy while uplifting incredible local leaders (who we like to call rockstars).  Every day we support local leaders changing the lives of communities and youth.
    Career Development: We hire ambitious young people and support them to develop their skills and leadership potential. We support each other to grow and propel even further in their career trajectory.
    Autonomy: We hire smart and talented people and let them lead the way. You will get a team of 11 behind you for support but will be given the autonomy (and responsibility!) to take control of your role and participate in strategic decisions in your department.
    Work Hard, Play Hard: We put in the extra time and go the extra mile to support our partners. But we also love to laugh, have fun, and enjoy the camaraderie we’ve built amongst our team. We can find some levity even in tough situations.
    Variety and Adventure: We support 200+ partners across 20+ African countries. Even if travel isn’t a large part of your role, you will get to experience new cultures, places, and exciting organizations across the continent.
    Benefits: We believe in supporting the well-being of our employees, so we offer healthcare cover, flexible hours and performance-based incentives.

    Other information
    We are looking for an East African Community Citizen. You will work out of our Nairobi office with around 50% travel across East Africa. We will consider the Regional Program Officer being based in another East African capital if preferred.
    Due to the nature of this work, working hours can extend in the evening and on the weekend from time to time. We will agree on a six-month probation period with learning and performance goals.

    go to method of application »

  • Rental Foreman

    Rental Foreman

    Job Description
    This will involve directing and coordinating activities such as rental billings, rental collection, repair and maintenance, rents and rates payments and maximizing on rental occupancy.
    Duties

    Advise the manager in matters relating to the Rental Real Estate Business.
    Supervise the work of all the staff under him/her such as repair work that is being undertaken and ensuring that the contractors complete these on time.
    Assist in the inspections of the building facilities to help guarantee appropriate property maintenance and address all repair, maintenance and building emergencies.
    Monitor performance of service providers and liaise with the cleaners/caretakers on taking the necessary action.
    Ensure that proper records and financial returns, reports are kept and submitted.
    Ensure that regular financial and operational information are prepared and submitted.
    Be responsible for the security of the funds and assets of the building.
    Ensure strong internal controls and achievement of business’s set performance targets.
    Studies rental schedules and estimates, staffing, duty assignment and inventory requirements.
    Developing sales and marketing strategies for the rental estate houses to ensure 100% occupancy.
    Overseeing and enhancing the value of the property, enforcing leases, maintaining accurate occupancy records as required.
    Perform other similar or related duties as requested or assigned.

    Job Qualifications

    Relevant degree/diploma in Business Administration, Finance, sales marketing, Commerce, or any other real estate related field.
    Must have over 5 years’ experience working within the property/real estate environment with at least 3 years management or supervisory experience.
    Prior caretaking experience within a large organization will be highly desirable.
    Knowledge of commercial real estate, rentals, occupancy costs and competitor activity.
    Hands-on experience in operations, finance and sales including basic book keeping skills.
    Should be an enthusiastic team-player who is detail -oriented and action -focused.
    Positive attitude, ambitious and energetic.
    Excellent communication skills and interpersonal interaction required.
    Flexible and willing to work during weekends.
    Competent driver of both manual and automatic vehicles.
    Mature, professional and should be above 30 years of age.

  • Agent

    Agent

    Job Description
    The agent will be responsible for processing data as per client specifications
    Responsibilities

    Research products across several e-commerce platforms
    Write product descriptions and titles
    Classify products into different categories
    Maintain data work requirements by following data program techniques, procedures as well as meeting and maintaining the required quality threshold.
    Verify entered data by reviewing, correcting, deleting, or reentering data; purging files to eliminate duplication of data.
    Contribute to team effort by accomplishing related results as needed.
    Perform any other duty as may be required or assigned

    Qualifications Required
    Successful completion of Kenya Certificate of Secondary Education (KCSE)
    Skills Required

    Working knowledge of MS Office applications
    Fluent in written and verbal English and Kiswahili.
    Strong communication skills, both verbal and written
    Excellent web research skills
    Keen attention to detail
    Ability to work with a sense of urgency
    Sense of urgency and Good time-management skills
    Ability to /interest in communicating effectively with people from diverse backgrounds and cultures
    Must be a good team player

    Experience Required

    Comfort using Internet search engines like Google or Bing.
    Familiarity with software like MS Office, and comfortable adapting to and learning new software and web applications

  • Sales Representative

    Sales Representative

    ROLE PURPOSE:
    A pragmatic attitude towards operational business performance and high awareness of financial implications is a basic requirement.
    MAIN ACCOUNTABILITIES;

    Ensure the delivery of brand, category and customer objectives, whilst ensuring the delivery of agreed sales and distribution targets.
    Act as the internal and external ‘Customer Champion’ ensuring customer relationships are established and maintained through partnership, collaboration and co-creation.
    Create and implement a customer account plan (Key Accounts and relevant Customers) that
    Ensure the delivery of brand, category and customer objectives, whilst ensuring the delivery of agreed sales, profit, pricing and distribution targets.
    To steer the region’s growth by adapting strategies as set by the company to gain Distribution, market shares, maintain and improve presence at POS versus competition.
    Present and sell company products to existing and potential customers.
    Prepare action plans and schedules to identify potential Customers and to project the number of contacts to be made.
    Follow up on new leads and referrals resulting from field activity.
    Identify sales prospects and contact these and other accounts as assigned.
    Establish and maintain current Customer and potential Customer relationships.
    Manage Customers through regular calls and other follow-up.
    Identify and resolve Customer issues.
    Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals.
    Communicate competitive product developments, launches/ re-launches, opportunities, special developments, information, or feedback gathered through field activity to Field Sales Manager.
    Coordinate merchandising activities to maintain shelf image.
    Propose/ develop and implement special sales activities to reduce stock.
    Other duties as assigned.
    To co-ordinate the company’s customer investment strategy, maximising long-term profitable growth, within the parameters as set for you. (Trade/Promotional Spend)
    Manage Merchandisers and set proper routing and work schedules.

    ADDITIONAL RESPONSIBILITIES:

    Participate in marketing events such as seminars, trade shows, and telemarketing events.
    Follow-up for collection of payment.
    Coordinate shipping schedules and delivery of products.
    Provide on-the-job training to Merchandisers and shelf stockers / Shelf assistants.
    Maintain the Company vehicle in good working condition

    Critical Action Planning and Implementation

    Achieve annual ‘Net Sales’ of regions development targets
    Create ‘pull’ in order to achieve annual country sales targets.
    Mutually prepare/ present the Customers annual plan in line with the company’s objectives.
    Provide recommendations to the Customer for inventory planning and replenishment for optimized supply chain.
    Review and maintain agreed pricing policies in all trade channels.
    Execute consumer promotions in line with the company’s marketing plan.
    Execute visibility programs in line with overall the company’s objectives.
    Ensure 100% coverage of the region allocated with channel distribution based on the most efficient assortment list.
    Be a key asset with regard to timely roll-out of product launches and in-market activities.
    Establish a territory best practices and share with Customers within the region and subsequently with all other sales team members
    Propose and improve efficiency for future development

    Customers: Geographical Area as defined

    Ensure effective and efficient distribution of the four focus categories. Body, Deodorant, Jelly and Soap. They should be available in the entire region.
    Visit Customers on a regular basis (As per detailed itinerary). Customer visits include to Wholesalers, Key Accounts, and Mass Market.
    Set in-store standards and provide training and guidance for the achievement thereof.
    Present and agree the approved Customer Plan, covering all business requirements i.e. Sale Development (Turnover); Store Standards, Promotional Activity, Product assortment.
    Supply accurate and updated information on orders to Customer service.

    Team Interaction:

    Present ideas on activities/ promotions to the Field Sales Manager for approval prior to implementation
    Send detailed sales monthly reports. The report should include Customer visits for the period, stock issues, competitive price positioning for the 4-main categories, Activities for the month, competitor activity, issues in the market, solutions to the issues and shelf off take of the top ten outlets in each category.
    Report and recommend ways to reduce levels of grey imports and counterfeits if any. Assist the team in providing information on the same.
    Sales vs. Target and explanation on deviations; the company’s Promotional implementation (i.e. Postering, trade offers, Mall Activations, Store Specific Promo`s etc.); Competitor Activity (ATL/BTL).
    Train Whole seller representatives. Inform on products merchandising and sales skills, market Review and define action plans for reps activities and support important negotiations.
    When involved in a project, supply frequent updated information to the team on the ground and to the Field Sales Manager.

    Pricing

    Manage recommended prices in trade.
    The brand should not be below competition.
    Communicate all pricing (ongoing and promotional) to all distributors on a frequent basis to ensure everybody is aware of the pricing, and can maximize any promotional activity.
    Communicate on competitor pricing.

    KNOWLEDGE, SKILLS AND EXPERIENCE:

    Basic reading, writing, and arithmetic skills required. Minimum O-Level formal education (acquired through secondary school).
    Ability to persuade and influence others. Ability to develop and deliver presentations. Ability to create, composes, and edits written materials. Strong interpersonal and communication skills. Knowledge of advertising and sales promotion techniques. This is normally acquired through a combination of the completion of Sales / Marketing Diploma with 2 years Sales or Marketing experience /Bachelor’s Degree and 1 Year of sales or marketing experience.
    Visibility requires maintaining a professional appearance and providing a positive company image to the public.
    Work requires significant local travel to current and potential clients. This requires the possession of a valid state driver’s license within 60 days of employment.
    Work requires willingness to work a flexible schedule and occasional overnight travel.

    THIS ROLE IS OPEN TO FRESH GRADUATES
    KINDLY INCLUDE YOUR CURRENT AND EXPECTED REMUNERATION IN YOUR APPLICATION.

  • Research Associate (WUR) Intern

    Research Associate (WUR) Intern

    The International Potato Center (CIP) seeks a highly talented Wageningen University and Research (WUR) Associate to work on a study of Gender and the Moral Economy of Sweetpotato Vines based in Kenya with frequent travel to Tanzania.
     
    The position: The study is a collaboration between the CGIAR and Wageningen University and Research (WUR), funded by the CGIAR Collaborative Platform for Gender Research, the CGIAR Research Program on Roots, Tubers and Bananas (RTB), and the International Potato Center implemented Sweetpotato Action for Security and Health in Africa (SASHA) project.
    The research is a follow-up study on a sweetpotato seed systems project – Sweetpotato Action for Security and Health in Africa (SASHA Marando Bora) implemented between 2009 and2012 in Lake Zone, Tanzania. The WUR Associate will provide support for study design, data collection, analysis and write up and strengthen linkages with WUR.
    Duties

    Review of existing literature on moral economy;
    Support preparation and implementation of start-up meeting; review of instruments; training in gender based tools;
    Participate in three rounds of field interviews and focus group discussions with: key informants, successful & non-successful DVMs; selected vine buyers and non-buyers per DVM village;
    Support data processing;
    Support data analysis and preparation of two co-authored scientific articles; Develop lessons learned and communications materials.

    Requirements

    MSc in Social science, sociology, rural development;
    Knowledge of Kiswahili or willingness to learn;
    At least basic knowledge of agriculture;
    Participatory and qualitative data collection methods in rural areas;
    Data processing and analysis;
    Use of gender tools and analysis;
    Experience working in multi-cultural context, team work, self-reliance;
    Excellent writing and oral communication skills in English;
    A Graduate of WUR.

  • Program Officer

    Program Officer

    Job Summary:
    The Program Officer (PO) will be responsible for ensuring effective delivery of the Kenya Peaceful Youth and their Communities Program. S/He will oversee the work of AFSC program Partners under the Kenya Program. The Program Officer will be strong on Project Cycle management and be overall responsible for the implementation and results of all projects under the Kenya Program. The scope of work includes project management, reporting, capacity building and training, resource mobilization, coordinating Program partners, networking, lobbying and advocacy. The Program Officer will also provide technical support to partners in terms of programming approaches related to peace and conflict resolution, AVP (Alternative to violence program), Do no Harm and other Community based approaches. S/He will engage with all key stakeholders to achieve program results in line with the Kenya strategic plan. S/He will participate in extended Africa Leadership Team (ALT) meeting and make presentations on the Kenya Program. S/He will be responsible for developing annual work plans and budget, writing periodic reports, case studies and stories of significant change and contribute to AFSC publications for external communication.
    Skills and Qualifications:

    Master’s Degree or equivalent experience in a field of knowledge relevant to AFSC’s work-(Development, peace and conflict.)
    Minimum of 5 years’ experience of relevant work
    Familiarity with the work of AFSC and willingness to work closely with fellow staff as a team. Reliable in meeting deadlines and completing assigned tasks.
    Demonstrated analytical and communications skills; fluency in spoken and excellent written English, required, and in another local language desirable, such as Kiswahili.
    Commitment to Quaker values and testimonies
    Understanding of and commitment to the principles, concerns, and considerations of AFSC and demonstrate ability to work and communicate with diverse staff.
    Experience with peacebuilding, conflict transformation programs, and nonviolent approaches to problem solving highly desirable.
    Ability to take the initiative, manage priorities and work independently on specific issues.