Location: Location in Nairobi

  • Collection Center Supervisors

    Collection Center Supervisors

    Twiga Foods is looking to hire Collection Center supervisors who will be responsible for ensuring that sufficient produce is purchased from farmers is of high quality, supplying produce at the most competitive price, and supporting the development and maintenance of a farmer focused culture within Twiga.
    The right candidate should be self-driven, passionate, hardworking, business savvy with a demonstrable entrepreneurial talent, results oriented, a willingness to adapt to different working conditions and areas of working, & excited about working in a variable or commission based compensation structure.
    Key Responsibilities

    Continuously review quality control processes, procedures and capabilities to sustain the most cost effective and efficient methods for meeting quality requirements, and making recommendation for improvement as appropriate
    People management- managing and directing a team of skilled and semi-skilled employees;

    Performance management
    Relevant and effective inductions
    Identification of training needs
    Coaching
    Discipline

    Monitoring and reporting on processes, notifying any predicted shortfall or discrepancies against timescale and budgets.

    Job Responsibilities

    Planning, supervising and controlling farmer acquisition and retention
    Coordinating farm visits with Field Officers to inspect produce
    Managing purchase orders to farmers/suppliers
    Monitoring and coordinating harvest teams in conjunction with the Area Manager
    Managing quality control in all processes in conjunction with the Grading Supervisor
    Providing comprehensive communication to underpin effective working relationships
    Selecting and assigning staff, ensuring equal employment opportunity in hiring and promotion
    Coordinating activities by scheduling work assignments, setting priorities, and directing the work of Field Officers, the grading supervisor and casual workers.
    Scheduling produce delivery to the Central Fulfillment Center
    Driving compliance on set standard operating procedures
    Managing costs associated with produce acquisitions
    Ensuring field equipment is constantly functional and secure
    Evaluating and verify employee performance through the review of completed work assignments.
    Identifying staff development and training needs and ensures that training is obtained.
    Ensuring proper labor relations and conditions of employment are maintained.
    Maintaining quality records, prepare reports, and compose correspondence relative to the work.
    In liaison with the Business Development Unit, offering input and insight on product profiles and quality standards
    Carrying out, as instructed, any task as deemed reasonable by the HOD

    Key Skills and competencies

    Competent and experienced driver (Motorcycle/Pickup)
    Proficiency in MS Excel and Technology
    Good communication and interpersonal skills
    Good communication skills with an ability to build relationships and relate to people in an open, friendly and accepting manner
    Good leadership and people management skills
    Passionate with a drive to empower others and assess the strengths and development needs of employees and set high standards of performance
    Good organizational & planning skills (short term & long term)
    An eye for detail, emphasizing the need to deliver quality products/services
    Good decision-making skills
    Adaptability

    Qualifications

    A diploma in business management, entrepreneurship, or any other related field
    An entrepreneurial spirit
    At least 1-year experience in business development

    This opportunity is only available for MERU locals, or candidates willing to relocate. Budget- KES. 35,000

  • Stores & Logistics Team Leader

    Stores & Logistics Team Leader

    The Stores and Logistics Team Leader will be responsible for overseeing production processes and coordinating stores operations whilst collaborating with other departments to ensure attainment of the company expectations and objectives. The position will be reporting to the Chief Operations Officer.
    Job Accountabilities

    Designing and implementing strategies to effectively manage stores, logistics and production functions
    Planning of production work for effective delivery of production orders
    Generating and submitting reports such as on dispatch, pending orders, logistics
    Coordinating dispatch and delivery logistics by establishing the appropriate route plans
    Ensuring overall coordination of the stores and production staff to ensure proper utilization of work time
    Doing periodical inspections of the stores, reporting on damaged items and taking appropriate actions
    Undertaking stock takes and conducting stock reconciliations whilst reporting on the same to the relevant authorities

    Qualifications

    A minimum of a Bachelor’s Degree in Supply Chain Management or a related field
    A Post Graduate Certification in Procurement or Supply Chain Management such as CIPS
    At least five (5) years experience in a similar or a related role
    Product knowledge in the hospitality industry
    Knowledge in quality management systems and related legislation such as OSHA, NEMA
    Proven team leadership skills

  • Medical Representative – Surgicals

    Medical Representative – Surgicals

    Our client in surgical consumables is urgently looking for sales people to sell their products to medical institutions and stockists. The ideal candidate requires the following qualifications:
    Qualifications

    Diploma/Degree in any field;
    2-5 Years’ experience in medical sales;
    Demonstrated track record of performance;
    Willingness to travel often.

  • SDM Engineer

    SDM Engineer

    Job description

    Identifies and solves proactively demanding problems and communicates them to key stakeholders. Participates as an expert in own technology area in customer projects. May support areas by participating in emergency and 24/7 duty. Is active in networking and knowledge sharing. Develops processes, tools and working methods.
    Act as a customer interface for advanced Care service delivery and project related deliveries. Work with large and / or complex projects or troubleshooting cases. Provide advanced technical support for queries (customer & internal), according to customer contract and internal support model.
    Provide advanced technical support for queries (customer & internal), according to customer contract and internal support model.
    Responsible as technical customer contact.
    Handles technical requests, provides understanding of customer’s network configuration, co-ordinates resolution delivery
    Consultancy type of activities Applies customer understanding in customer relationship building, .
    Lead and provide Expert Support service.
    Lead complex technical activities such a SW upgrades, technical audits and swaps.
    Project management duties (e.g. planning of a sub project or special Care projects, technical manager substitute, managing subcontractors).
    Lead & plan technical/customer system acceptance testing and feature testing
    On request perform
    Installation and/or commissioning and/or integration activities.
    Network expansion activities.
    Technical/customer acceptance testing
    Participate multivendor, IP and 3rd party activities (installation, integration, interface troubleshooting)
    Knowledge sharer role
    Technical guidance and support of other team members. Information sharing and competence transfer
    Promote actively re-use of knowledge, mentor role
    Share knowledge via discussion forums and expert community activities
    BSc Electronics Engineering, Computer Science, Electrical Engineering, Telecommunication or equivalent

    Technical Competence

    SDM/One-NDS/HLR-FE/EIR-FE/MNP/One-AAA/HSS
    Has excellent IP and Unix experience and skills
    Has excellent knowledge in network technologies, including TCP/IP, routing/switching, network security, Network Management, DNS, Radius, LDAP, 3GPP interfaces, etc.
    Has advanced troubleshooting skills. Can independently use network analyzers and tools to troubleshoot difficult network problems
    Has excellent knowledge of ATCA platform & NSN HP Line platform.

  • After Sales Specialist

    After Sales Specialist

    Job description
    Why Sunculture?
    This is a highly rewarding role for a technically oriented professional eager to provide after sales customer support. If you are a data driven problem solver excited to build systems and improve Sunculture’s operational post sale support structure then this will be a perfect fit role. This role will quickly evolve into a leadership role offering a successful candidate a seat at the leadership table and an opportunity to influence company decisions, that will lead Sunculture towards their goal of making their mark upon the lives of farmers.
    Key Responsibilities:

    Communicate directly with Sunculture customers, providing technical inbound after sales support on product installation, maintenance or operational issues.
    Manage data logging to track customer issues and facilitate swift resolution collaboratively with internal departments.
    Collect, track, analyse, interpret & report on data findings to push for data-driven decision making & action.
    Manage decentralized personnel by working closely with these teams to onboard, train, mentor and provide support.
    Create procedural documentation for the customer support team eg: telephone scripts, FAQs etc
    Identify systemic product issues and leverage team expertise and problem solving tools to discover the root cause thereafter managing and implementing permanent solutions.
    Initiate systems building and process improvement efforts to support scaling and increase cost efficiency.
    Ensuring Net Promoter Score (NPS) is high through the delivery of top notch service – no issues are unresolved, timely after sales support.
    A day in the Life
    Follow up on customer issues to improve customer experience by understanding queries and offering practical solutions.
    Report weekly and monthly on end user ticket activity and trends to the leadership teams.
    Drive cross-functional teamwork to resolve customer tickets in a timely fashion.
    Serve as technology liaison for off-site teams (Field sales agents)
    Collaborate within a hard-working and familial work environment.

    Does this sound like you?

    Bachelor’s Degree minimum (ideally in a technical or engineering discipline)
    Minimum of 5-10 years of prior management/leadership experience in a similar position – managing decentralized teams and remote clients.
    Effective communication skills, including written, verbal, and listening skills. Shift between technical to non-technical language when handling teams & clients
    Great customer service skills capable of resolving customer service issues in a timely and efficient manner.
    A resourceful problem solver capable of ensuring customer incidents and requests are resolved in a timely fashion.
    A strong team manager with great people skills; able to build relationships with a focus of team winning.
    Strong analytical skills with strategic abilities and an entrepreneurial mindset.
    Must be proactive, self-disciplined, self-motivated and have a demonstrated ability to follow tasks through completion.
    Must be able to develop trust, respect, and confidence of coworkers and managers.
    Target focused Individual capable of meeting and exceeding after sales performance based goals.
    Advanced computer knowledge & skills including Microsoft Office and proficiency in data logging programs that utilize ticketing tracking systems.
    Must be able to work flexible hours and days.

  • Head of Sales and Distribution

    Head of Sales and Distribution

    Job description
    Role Overview
    The successful candidate will be responsible for managing the Go to Market and Sales Strategy for Equitel and EazzyPay Products and Services through effective management and coordination of market demand monitoring, planning and sales processes on time and within budget. This role will also entail establishing mutually beneficial strategic business relationships and partnerships in order to achieve the set revenue objectives.
    Key Duties & Responsibilities

    Evaluate market potential and formulate performance indicators for the different Equitel and EazzyPay revenue streams.
    Align the revenue indicators to the business revenue targets
    Develop monitoring and evaluation templates for revenue performance management.
    Develop and align revenue targets for each function in Finserve business unit to ensure achievement for the overall target.
    Identify strategic business partners and champion development of the relationships.
    Prospect and recruit new business partners aligned to the Finserve’s strategy and focus.
    Formulate and manage the implementation of business development plans for Finserve.
    Cross functional management and coordination of all activities within Finserve and the Bank in relation to activities being done with the business partners to ensure business growth
    Ensure all contracts are executed with Business partners prior to trading
    Define and agree the terminals implementation scope and translate this into requirements for the various portfolios.
    Development of the handset portfolio in line with Finserve’s strategic business direction.
    Management of the after sales support function and development of service level agreements to ensure adherence to quality standards for all terminals acquired by the business.
    Lead supplier negotiations with terminal vendors and third parties and get the best value for Finserve and provide view of handsets roadmap against business requirements.
    Champion the development and maintenance of effective and mutually beneficial relationships with different types of business channels.
    Develop prioritization tools for building relationships with key partners by ranking them. The 20% of highest potential clients to have 80% support, while the 80% to have 20% support.
    Ensure strict adherence to all contractual requirements in consultation with the Legal Business Partner.
    Ensure that the sales and business development team is adequately resourced to deliver against new business targets
    Prepare the GTM and Sales structure and align it within Finserve’s and Equity Group’s direction.
    Enforce desired organizational culture within the team
    Ensure highest level of integrity through reinforcing high ethical and compliance standards in the terminals acquisition, sales and distribution processes.
    Report on the business performance across all revenue streams.

    Critical Competencies

    Planning
    Implementing/Coordinating
    Motivating
    Problem Solving and Designing
    Assessing and Evaluating
    Integrating/Coding/Estimating
    Learning & Researching
    Influencing and Advising
    Writing /Drawing.

    Education Requirements

    Bachelors Degree in Sales and Marketing or a business management discipline
    10 years hands – on experience in Sales Management & Business Development in a highly competitive commercial environment
    5 Years’ experience in management
    Good understanding of the Kenyan market, subscriber preferences and subscriber trends
    Experience in learning technology, enterprise applications or testing marketplace.
    Have strong business/financial acumen with experience developing metrics and pricing and compensation programs.
    Good product intuition.
    Strong analytical skills with exceptional attention to detail.
    Good understanding of financial principles, understands financial ratios, can interpret standard financial statements
    Excellent contract negotiation experience and high rate at successfully closing deals
    Innovative, creative and resuls oriented
    Strong interpersonal and people skills
    A team worker with strong customer focus
    Strong communication/presentation skills
    Strong familiarity with business management
    Confident, self-assured, personable and presentable.
    Highly organized, conscientious and detail oriented

    If you meet the above requirements, please submit your application by attaching your detailed Curriculum Vitae.

  • Group Chief Accountant

    Group Chief Accountant

    Job description
    We require a Chief Accountant with minimum 10 years experience in an IATA Travel Agency and full profiency of TravCom as well as high level of computer literacy. Role is based at our Head Office in South C, Nairobi. Excellent benefits.

  • Partnership Manager – East Africa

    Partnership Manager – East Africa

    Job Description
    This role focuses on maintaining and growing new and existing strategic partnerships that increases the revenue and subscriber base for the iflix business in East Africa. Essentially this role is to lead, initiate, prioritize, negotiate, execute and measure partnerships with key businesses.
    ABOVE AND BEYOND THE BELOW, THAT’S WHAT’S EXPECTED OF YOU – BUT AT THE LEAST PLEASE ENSURE THE FOLLOWING…

    Partnership Retention

    Develop and execute strategy to maximise effectiveness of existing partnerships
    New Business Development
    Propsect for potential new clients and turn this into increased business
    Cold call as appropriate within market or region to ensure a robust pipelinr of opportunities
    Research and build relationships with new partners
    Create presentations, calculate buisness cases and provide proposals
    Set up meetings, plan approaches and pitches. Work with Marketing and Business Development teams to develop proposals that speak to the client’s needs, concerns and objectives
    Negotiate terms and close partnership deals on terms that are beneficial to iflix

    Link with regional legal?
    Business Development Planning

    Monitor competition and update business development and marketing teams on industry developments that might provide additional opportunities for iflix
    Research and investigate new, exciting and innovative ways for iflix to reach their strategic objectives
    Meet potential clients by growing, maintaining, and leverging your network
    Share learnings and insights across other iflix operating markets

    Management and Research

    Submit weekly progress reports and ensure data is accurate
    Forecast monthly/quarterly revenue and subscriber base targets and ensure they are met
    Track and record activity on partnership proposals

    Marketing

    Support marketing intiatives by increasing brand visibility and perception of iflix as a local brand and executing marketing strategy via partners’ marketing channels
    Be available over weekends
    Tech & Legal
    Work closely with tech and legal teams to ensure compliance and create solutions that benefit our partnerships that align and complement our internal strategt and roadmap.

    TICKING OFF MOST OF THE BELOW CHECK BOXES? GOOD – COME CHAT WITH US!

    Networking, Persuasion and Presentation Skills, Closing Skills, Motivation for Sales, Prospecting Skills, Sales Planning, Market Knowledge, Professionalism
    Good understanding of processes and principles within Business Development and Marketing functional areas;
    Good skills to implement Business Development and Marketing processes;
    Good Microsoft Office (especially Excel & PowerPoint) skills OR similar Google applications;
    Standard language requirement: English
    Proficiency level: 3- Advanced Professional Proficiency
    Ability to use the language fluently and accurately on a professional level. Is able to serve as an informal interpreter under unpredictable circumstances. Is able to perform extensive, sophisticated language tasks.
    Good communication & negotiation skills

    If you like working on bean bags, hold meetings on indoor swings and play foosball during breaks, COME WORK WITH US!!! Shortlisted candidates will be contacted

  • Driver – Kenya Market Led Dairy Supply Chain Project

    Driver – Kenya Market Led Dairy Supply Chain Project

    Job descriptionHeifer International is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identify, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
    FUNCTION
    The Driver will maintain Heifer vehicles by ensuring they stay clean and receive regular scheduled maintenance. S/he will be responsible for receiving international visitors, driving staff or guests to project sites, and running office errands. This position, in conjunction with administrative staff, will be responsible for ensuring that all required permits and insurance are kept current by alerting the appropriate staff members in time for renewals; in accordance with Heifer’s policies and procedures.
    Essential Character Traits
    Respectful, accountable, good communicator, teachable, flexible, initiative, creative and team player.
    Responsibilities & Deliverables

    To establish, manage and maintain Project vehicles (40%)

    Daily, track and record vehicle mileage and fuel consumption.
    Prepare and submit vehicle-monitoring report, including records of vehicle operations and mileage at the end of each month.
    Record official and personal trips as needed.
    Comply with Heifer Policies and procedures regarding vehicle use

    Vehicle Security and Maintenance (35%)

    Ensure the vehicles are equipped with all necessary tools and documents before leaving for any duties.
    Ensure vehicle is kept clean and tidy.
    Ensure vehicle is closed and secured after working hours.
    Ensure that all the necessary tools and documents are kept in vehicles. These include; valid driving license, First Aid kit, insurances, reserve tyres, control technique papers, taxes, jack, jack handle, wheel spanner, and fire extinguishers.
    Ensure vehicle insurance and registration is updated according to schedule.

    Be ultimately responsible for the safety of the vehicles and passengers (20%)

    Observe the road and Kenya’s traffic laws and regulations.
    Ensure punctuality and safe transport.

    May perform other job-related duties (5%)

    Required Skills
    Essential Job Functions and Physical Demands:

    Ability to work with sensitive information and maintain confidentiality.
    Demonstrate a high degree of honesty and integrity.
    Willingness to travel extensively.
    Ability to work independently.
    Willingness and ability to work with a flexible schedule.
    Ability to lift and carry up to 50 pounds (23 kilograms) floor to waist as required.
    Sensitivity in working with multiple cultures, beliefs, and Gender Equality.

    Required Experience
    Minimum Requirements:

    Secondary education with an O level certificate.
    Possession of a valid commercial driver’s license.
    Certificate of Good Conduct.
    At least 3 years’ experience working as a driver in a non-profit/developmental organization setting.
    Excellent driving records and knowledge of driving rules and regulations as well as skills in minor vehicle repairs. Certificate in mechanics is an added advantage.
    Perfect command of both oral and written English, Kiswahili and knowledge of local languages would be an asset.
    Wiliness to take initiatives if necessary.

    Preferred Requirements

    Basic to intermediate computer skills with Microsoft Office Suite (Word and Excel), is an added advantage.
    Knowledge of simple clerical work.

  • Finance & Operations Associate

    Finance & Operations Associate

    Position Summary
    The Finance Associate is responsible for organizing and coordinating office and finance operations and procedures in order to ensure organizational effectiveness and efficiency.
    Supports operations by; planning, organizing, and implementing administrative systems.
    General accounting and financial reporting duties are also encompassed in this position.
    Description of Duties

    General Operations and Finance

    Communicate (both in verbal and written form) with clients, client suppliers, vendors, and other contacts
    Ensure completeness, accuracy, and timeliness in the processing of various teams’ operations requests
    Act as first line of responses to inquiries at ZanaAfrica’s office, website, email and phone enquiries
    Monitor and conduct office operations including typing, filing and maintaining the record system for soft- and hard-copy files
    Assists with the set-up, maintenance and filing of office policies and procedures _HR Registry
    Update internal operation procedures document as needed.
    Purchase supplies and equipment as authorized
    Monitor office supply levels and reorder as necessary with project and program teams
    Maintain historical records by accurately filing receipts, financial documents, lease agreements and donor agreements
    Preparation of monthly bank reconciliations and filing of NHIF and NSSF on a monthly basis

    Finance and Accounts

    Co-Develop system to account for financial transactions by establishing reconciliation templates and per diem rates
    Processing supplier payments, ensuring supporting documents are in order and approvals obtained
    Balances general ledger by preparing the trial balance; monthly reconciliation of all petty cash
    Conduct periodic reconciliations of all petty cash accounts to ensure accuracy and effectiveness
    Reviewing petty cash and cash advance reconciliations ensuring that all payments have valid supporting documents
    Prepare financial reports by collecting, analyzing, and summarizing account information and trends
    Issue financial statements as needed to the FM and Maintain an orderly accounting filing system
    Tracing all mobile money receipts to the Lipa-na-Mpesa Statement and Ensuring that all Lipa-na-Mpesa withdrawals have been fully accounted for and posted into quickbooks
    Review all debits in the bank statements to ensure that they have been captured and balance
    Verifying all payment vouchers for accuracy and completeness before processing and posting into the accounting System – QuickBooks
    Ensure proper documentation of all payments to staff and generate monthly pay slips
    Manage accounts payable and manage accounts receivable including Prepare weekly financial reports
    Review for compliance with donor and organizational policies/guidelines on all payments
    Assists in quotation sourcing for various procurement items as and when required for different teams
    Provide financial and compliance guidelines to other members of staff
    Other duties as assigned by senior management through the FM
    Data entry and maintenance of disbursements and distribution records of the product
    Assisting in managing correspondence between the sales team and their clients
    Manage the warehouse stock inventory and coordinate storage space maintenance with office assistant
    Works with the Product Development team for asset and inventory management at both office, stock points and warehouse
    Maintain clear and accurate operations documents/procedures for reference purpose
    Take lead in regular stock taking and updating of the Inventory records

    Decision Making

    For routine decision making to be guided by generally accepted accounting principles and organization rules
    and regulations. Refer to COO on issues out of normal policies and procedures.
    Responsibility over data or information:
    Has access to important and highly confidential information. (Ensure to sign our Non-Disclaimer and Confidential Policies)

    REQUIRED QUALIFICATIONS
    Professional qualifications
    CPAIII /ACCA III qualifications, CPAIII and Degree in Finance, Accounting, or closely related field is PREFFERED.
    Relevant Experience and Key skills:

    Experience in managing Not for Profit Accounts
    At least 3 years of experience performing responsibilities required for the position and demonstrating progress in the role.
    Audit experience and managing of grant funds is desirable
    Experience in the use of the QuickBooks Accounting Software.