Jobs Kenya

Location: Location in Nairobi

  • Office Assistant

    Office Assistant

    We are seeking to recruit a qualified, ambitious and experienced Kenyan national to fill the position of office assistant, who will join the general unit of administration department to provide administration support by maintaining a clean, hygienic and conducive environment around the office.
    Responsibilities

    Clean, dust and mop office floors by using a variety of equipment and supplies
    Vacuum and shampoo carpets and make sure that they are dried out before the day begins
    Ensure that the office kitchen and equipment is properly cleaned and maintained
    Monitor hazards in the establishment such as those related to fire and electricity.
    Inform the Supervisor for the need of extensive repairs and other major renovations in the work area or office.
    Serve visitors tea / coffee / water and ensure utensils are washed
    Ensure cleanliness and hygiene in restrooms and the visitor area
    Move around heavy equipment and furniture for the purpose of storage or rearranging
    Make sure that office is locked properly at the end of the day
    Any other duties that may be assigned from time to time

    Requirements

    Be a Kenyan citizen of 18 years and above
    Must have good communication skills and can speak English and Swahili
    Basic computer skills and can operate simple office equipement
    Well organised
    Must posses a current certificate of good conduct
    Must posses good customer service skills

    Learning Opportunities
    Opportunity to grow in the organisation

  • System Analyst

    System Analyst

    PURPOSE
    The Systems Administrator position would be responsible for reviewing, analyzing and occasionally modifying systems including coding, testing, debugging and installing to support application systems based on different department/countries.
    He/She will be responsible for writing documentation to describe custom configuration of applications and operating procedures and to liaise with 3rd party application developers by creating ToRs and providing guidelines for online services development and deployments. These includes ERP, Regional Payroll system, Finance budgetary tool, SOMCDRS databases, M&E databases, in-house intranets and other online systems.
    RESPONSIBILITIES AND TASKS
    Specific responsibilities include: Programs Support

    Review and approve pushing of apps on the various mobile platforms
    Domain registration, hosting and renewals
    Support in mobile apps deployment in the various online stores
    Provide SQL administration in live and test environments.
    Write technical procedures and documentation for the applications including operations, user guide, etc.
    Verify database and data integrity.
    Participate on IT project steering committees and be involved in the design phase of any new IT software development projects.
    Analyze data contained in the corporate database and identify data integrity issues with existing and proposed systems and implement solutions.

    Secretariats Support (ReDDS, RMMS, IAWG)

    Assist in managing and outsourcing relationship for 3rd party application development and programming consultants.
    Review the technical development and maintenance work in terms of output, planning and budgeting in liaison with Regional manager and head of secretariat
    Advise on website security and encryption
    Coordinate application development for multiple projects.
    In-house online Support
    Support in-house systems by performing IT audit in terms of security and compliance, trainings and liaison with 3rd party developers
    Develop and maintain both user and technical documentation for systems
    Provide minor programming for some in-house IT projects.
    Assist in the creation of the system design and functional specifications for all new development projects.
    Administrate and update online subscriptions

    Training

    Engage users and the technology team in order to prioritize system feature requests
    Provide insights regarding usability and user experience,
    Leverage knowledge and contribute to proper knowledge management within the project
    Provides assistance and advice to DRC users in the effective use of applications and information technology.
    Other System Support:
    Utilize established development tools and systems, guidelines and conventions to design, develop, and test IT systems
    Enhance existing IT systems by analyzing business requirements, preparing an action plan and identifying areas for modification and improvement
    Support and facilitate ERP system roll out
    Learn and develop skills to keep abreast with new technologies
    Contribute to team effort by accomplishing related results as needed.
    Be willing to meet new challenges with enthusiasm and meet deadlines in fast paced environment
    Set Targets, mentor, monitor and evaluate the performance of software developers
    Identify skill gaps within the team of developers and recommend the appropriate actions to the management
    Undertake additional task that will be allocated by the supervisor
    Identify opportunities that can improve efficiency of business processes.
    Troubleshoot technical issues and identify modifications needed in existing applications to meet changing user requirements.

    Backup Security

    Perform data backups of all systems both on premise and clouds as scheduled and ensure data integrity
    Manage user accounts, permissions, firewalls and anti-virus, anti-spam
    Maintain confidentiality of the organizational information on the databases
    Implements adopted information technology plans, policies and standards, including a sound data standards and data security measures

  • Head Of Operations

    Head Of Operations

    Job Description
    The position holders will leverage on the bank’s brand, goodwill, infrastructure, existing business and potential, to undertake operations and business in strict regulatory compliance amidst a culture of ethical inclusivity to enhance stakeholder value. The role holder will have demonstrable creative and strategic leadership and contribute to the implementation of the Bank’s financing and retail strategies
    Job Responsibilities

    Board Matters:

    Formulation & implementation of Operations Strategic Plan
    Board & Management Committees

    Provide leadership in overall banking operations strategies for the Bank
    Provide leadership, direction to the Operations Team including Trade Finance, Central Business Operations (clearing), Branch Operations Managers, ATM support teams.
    Design and co-ordinate the development, rollout and management of innovative Banking products within the Business.
    Follow through all Operations projects to ensure completion as per plan and within budget.
    Overall cash management and movement within the Bank.
    Branch support : Banking operations and guidance
    Timely and accurate Operations reports.
    Support business development by acquiring and maintaining business relations with customers and service providers.
    Staff management i.e. leadership, Leave, performance and disciplinary issues and coaching of Teams under Operations.
    Accountable for Operations Team’s compliance to regulations and to the Bank’s policies & procedures.
    Evaluate cost/benefits, identify appropriate alternatives and make recommendations on cost effective initiatives within the Operations Department and for the business.

    Requirements

    Hold a Bachelors Degree in Business, or finance related field. Masters degree an added advantage.
    Training on Card Management, professional Banking operations training e.g. AKIB, ACIB
    Have a minimum of Eight (8) years relevant work experience in a similar position with proven result oriented track record in preparation of management accounting reports, maintaining accurate accounting records and effective control of budgets.
    Experience in banking industry or a Financial institution.

    Desired Qualities

    Personality: A go-getter, enthusiastic, results oriented with excellent communication and social skills. A forward planner with clear focus, ardent team player, mature, reliable, hard working and able to work without supervision.
    Sound knowledge of the Bank’s products and services; CBK Prudential Guidelines.
    Understand the Banking Act, Central Bank Regulations, prudential guidelines Understand and implement operations processes; understand and implement strict KYC procedures.
    Management ability: Responsibility and ability to grow, support and develop talent within the Operations

    Remuneration
    A package commensurate to the post shall be discussed and agreed with the successful candidates.

  • Monitoring & Evaluation Officer ICT Officer

    Monitoring & Evaluation Officer ICT Officer

    The M&E Officer will be responsible for designing and implementing the M&E activities of the Project; supporting the project team in data management and compilation of qualitative and quantitative reports and monitoring project activities.
    Job Responsibilities

    Review the Monitoring plan and ensure proper tracking of agreed upon performance indicators, targets and timelines for project success
    Assist in the development of tools for ongoing project data collection and ensuring collected data is organized in a logical manner for presentations and external consumption
    Support, design and develop qualitative and quantitative study instruments whenever required
    Participate in monitoring missions by donors and implementing partners to the field and provide technical and contextual information for purposes of verifying project performance
    Participate in the tracking of project beneficiaries receiving targeted support and advise on efficient and effective delivery
    Provide monthly, quarterly and annual narrative progress reports that contain detailed description of work done against agreed upon implementation plans for the reporting period.

    Qualifications

    A university degree in social sciences, development studies, statistics, economics or related field, such as operations research, quantitative analysis, etc.
    Proven experience with M&E methods and approaches, planning and implementation of M&E systems, information/data analysis and report writing
    Thorough familiarity with principles and current approaches to M&E using both quantitative and qualitative methods;
    Demonstrated M&E field experience: skilled in collecting, manipulating, synthesizing and analyzing data
    Experience in designing tools and strategies for data collection, analysis and production of reports

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  • Sales Intern

    Sales Intern

    Job Details:
    The ideal candidate will be responsible for using their product knowledge to build the company’s brand and acquire new clients. You should feel comfortable working in a fastpaced, peopleoriented environment.
    Qualifications

    Certificate or diploma in business related courses;
    Motivated by the prospects of unlimited commission earnings;
    Successful working experience in sales or any other relevant profession;
    Good presentation and communication skills;
    Ambitious, hardworking and motivation by achievement;
    Highly networked and adept at connecting with people;

  • Rider

    Rider

    Job Description

    Delivery of products and goods to our clients
    Making sure deliveries are done on time
    Inspect and maintain tires, brakes, lights, and gas/fuel when running low.
    Ensure the motor vehicle is serviced on time and in proper working condition
    Ensure the motor vehicles are clean all the Time
    Ensure Inspections are done on time
    Making sure the Insurances for the cars are up-to date
    Load merchandise into van or truck.
    Follow traffic signs and street signs to get to destination.
    Ensure address on package and inventory loads match up to delivery Note.
    Ensure hand-in of delivery paperwork to the procurement and logistics department for filling and facilitation of payments
    Take payments when needed.
    Monitor traffic conditions to avoid delays.
    Escalate any challenges experience on ground during deliveries
    Cleaning and General Office maintenance

    Rider Job Qualifications

    K.C.S.E Certificate
    Valid professional Driving License- (BCEFG)
    Certificate of Good Conduct (Must be up to date)
    5 years’ experience as a Rider in a Logistics Position

    Work related skills

    Good organizational skills and Time Management
    Aggressive and Result Oriented
    Problem Solving Skills
    Able to meet deadlines
    Good leadership qualities

    Personal attributes

    Positive ‘Can Do’ Attitude.
    Ability to work under pressure
    Trustworthy
    Team player
    Extrovert
    Strong customer relation skills
    Strong interpersonal skills

    Complexity and difficulty of the work

    A demanding job that requires high level of time management, accuracy and integrity

    Successful performance standards

    To make deliveries on time
    To have no Traffic Offences
    To ensure the Company cars are in good working condition

  • Research Officer

    Research Officer

    Role
    We are looking for a Research professional keen to be an integral part of local and international researchers working on research projects and publications in Gender Based Violence Studies in informal urban settlement areas of Nairobi.
    Responsibilities

    Develop study tools on topical issues in VAWG, training manuals and field guides to use for data collection
    Coordinate the recruitment, training and supervision of field team
    Coordinate field work and be responsible for data quality
    Mobilize and sensitize stakeholders about research projects
    Participate in the development of research proposals, with a focus on Violence Prevention
    Lead the process of obtaining ethical approval for research projects (Permits)
    Conduct literature review and participate in writing scientific papers especially on key issues in Gender Based Violence(GBV)
    Carry out policy analysis on specific issues in GBV especially VAWG
    Prepare regular field and project reports
    Participate in dissemination of research findings and policy dialogue with relevant education and/or youth audiences
    Prepare policy briefs and fact sheets from the projects’ findings

    Job Qualifications

    A bachelors degree in any of the following areas: Monitoring & Evaluation, Social Statistics, Applied Statistics, Sociology, Development Studies or related disciplines.
    At least 3 years’ post qualification experience, preferably in research or GBV setting
    Knowledge of multiple statistical and/or qualitative software packages such as STATA, SPSS, NVivo or R
    Experience conducting field research and managing research teams
    Experience in engaging policy makers with research evidence
    Excellent oral and written communication in English and Swahili.
    Ability to work independently, set priorities, juggle tasks and meet tight deadlines
    Proposal writing development skills
    Excellent data analysis skills
    Proficiency in computer literacy i.e. MS Word, PowerPoint , Excel and Project
    Effective communication skills
    Demonstrate strong organizational skills and interpersonal skills
    Excellent analytical skills

  • Sales & Marketing Representative

    Sales & Marketing Representative

    Are you a sales person? Do you have a experience in ICT related products? Do you like startups?
    At Galena Media, we are looking for an ambitious and highly motivated person to join ourl Sales Team; our company values employees and strongly believes in continuous improvement and personal development.
    This opportunity fits you if you’re looking for a young and energetic IT start-up with regional customers, on its way to becoming the next Big Player in the wireless networking sector.
    As an Sales  Representative, you will work on creating customer value for small and mid-sized enterprises through our cloud-managed software. This will be done by developing long-term positive relationships with prospects and existing customers in a profitable way. In this role, you will have the chance to progress your own career and gain international exposure. The path will include working with a variety of prospects, from small business owners to C-Level executives, in multiple sectors.
    The person we are looking for will have effective analytical skills and will be able to move fast, be bold, and to thrive in a dynamic, constantly evolving environment; also, we’re looking for people who engage and empathize with prospects during calls and show effective communication skills.
    Responsibilities

    Develop relationships with new companies by working on leads recruited by marketing, while actively prospecting;
    Successfully build and progress pipeline by engaging existing customers and new prospects over the phone, including cold calling, and move deals through the sales cycle;
    Work towards strategic goals while prioritizing an outstanding experience for customers and prospects;
    Provide guidance and solutions to customers’ businesses and technical issues, by exploring and understanding their (sometimes) complex requirements;
    Expertly demonstrateProximity WiFitechnology through call conferencing tools and live demonstrations;
    Consistently attain and exceed individual Targets for new and existing business.

    Job Requirements

    Minimum of Diploma in Sales and Marketing and/or  Information Technology.
    Minimum of 1- years of B2B Sales experience, ideally gained in a fast-paced and challenging environment (experience in software or technology sales is a plus);
    Have a strong background in running high volume of inbound / outbound sales calls, with consistent record of achieving and overachieving sales targets.
    Technically adept, experienced with web technologies.
    Should be aged between 25 – 35 years

  • Enterprise Customer Support Principal IP Planning & Design Engineer Principle Officer – Enterprise Insights Workforce Planning Analyst Workforce Performance Analyst

    Enterprise Customer Support Principal IP Planning & Design Engineer Principle Officer – Enterprise Insights Workforce Planning Analyst Workforce Performance Analyst

    Organization Name: Enterprise Technical Support Services
    Department Description
    We are pleased to announce the following Vacancy in the Network & Service Operation Department within the Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
    Brief Description
    Reporting to the Enterprise Customer Support Manager – the holder of the position will provide technical support for Enterprise customers and ensure service requests from customers are fulfilled within defined SLA’s. The role holder will also ensure timely service delivery.
    Job Responsibilities

    Address and deliver requested services and assist with general information or customer complaints within defined timelines;
    Perform root cause analysis of reported service requests and incidents;
    Manage escalations from customers and ensure feedback is provided within defined timelines;
    Manage 3rd party vendor(s);
    Provide performance reports and identify gaps aimed at improving services;
    Customer SLA performance reporting;
    Document and review quarterly the processes, procedures and work instructions for Enterprise Service Requests;
    Provide evidence of skill/talent development;
    Maintain certification and accreditation to meet section requirements.

    Requirements

    Degree in Computer Science, Information Technology, Electrical & Electronics Engineering;
    Cisco Certification: CCNA is a must;
    ITIL V3 Certification or equivalent is an added advantage;
    CCNP, CCIP, CCSP, MCSE, RHCA is an added advantage;
    2- 3 years experience in a technical support field in an ISP or Telecommunications Company;
    Experience in current LAN/WAN technologies and Wireless Platforms (3G, WiMax, Fibre, IP MPLS);
    Experience in TCP/IP, LAN, POP3, IMAP, SMTP, Windows Operating Systems, Linux, Unix, Ubuntu & Fedora;
    Experience in managing escalations using defined OLAs & SLAs;
    Experience in managing 3rd Party Vendors;
    Excellent People Skills;
    Problem Solving Skills

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