Location: Location in Nairobi

  • Communication Internships

    Communication Internships

    Job Description
    The Communications Intern will report directly to the Country Director.
    Responsibilities

    Write regular position papers and other communication for a public audience, that helps promote NRC’s advocacy and other strategic objectives.
    Coordinate systematic recording and editing of human-interest stories and photographs for use in communication and internal/external donor reporting.
    Coordinate NRC Kenya’s input into NRC public reports, such as the annual report.
    Responsible for improving internal communications, by managing NRC Kenya’s presence on the organization’s internal information-sharing platform, Workplace.
    Establish social media platforms for the Kenya Country Programme.
    Regularly update the fundraising strategy under the direction of the Country Director.
    Regularly update the work plan related to the advocacy objectives of the Kenya Country Strategy.
    Develop terms of reference for consultants undertaking research.
    Coordinate the agenda for strategic planning meetings.
    ny ad hoc tasks relating to communication and research as required by the Country Director.

    Qualifications

    Graduate in Communications, Journalism or Public relations.
    Some experience in media, communication, advocacy or related field in the humanitarian context, including photography and video skills is an advantage.
    Ability to produce excellent written English across a range of communication products.
    Relevant skills managing social media platforms.
    High attention to detail and accuracy
    Ability to multi-task and work with short deadlines
    Internship experience with other humanitarian agencies a plus

    Personal qualities

    Dedicated to work
    Creative and innovative
    Inclusive in working with others
    Accountable
    Handling insecure environments
    Working with people
    Planning and delivering results
    Communicate with impact and respect
    Self-motivated and able to work with minimum supervision
    Good interpersonal and Communication skills
    Excellent skills in written and spoken English
    Accurate and keen to details
    A good team player with high degree of initiative, flexibility and tolerance

  • Operations Process Manager

    Operations Process Manager

    Job Description

    Ensuring effective airfreight operating system utilization.
    Ensuring the management of tasks is being executed by branch level management teams (monitored through Business Automation
    Management tools (BAM) and billing reports).
    Controlling of airfreight operational processes to ensure optimal work flow structure is implemented.
    Root cause analysis and support of the airfreight organization in regards to the operational KPI’s.
    Oversight of customer implementation projects ensuring a smooth on boarding process.
    Facilitation of systems tools and transition of tasks to the Shared Service Centre (SSC).
    Acting as first point of contact with the SSC teams and Regional Operational Management (RA-M) relating to task transition.
    Evaluating and ensuring that appropriate infrastructure is in place for business growth (when committed business is on board) and when staff fluctuations occur.
    Acting as the direct responsible party ensuring that productivity targets are being met by the respective airfreight departments.
    Ensuring smooth and efficient systems and process collaboration with other business units.
    Ensuring that effective cost management processes are in place and adhered to at branch / department levels.
    Monitoring utilization and performance of Cargo IQ KPI’s.
    Monitoring and driving the Forwarding Controlling Systems (FOCOS) development.
    Self-driven analysis of systems, processes and performances with the help of the applicable operational management.
    Monitoring major customers KPI’s to ensure levels of committed service are being achieved.
    Ensuring all necessary trainings have been completed as per national training matrix.
    Responsible of the on boarding process of new hires.

    Qualifications

    Bachelor’s degree in Logistics/Supply Chain Management.
    Masters in Logistics/Supply Chain Management will be an added advantage.
    2-5 years’ experience in Project/ Process Management.
    Operational Airfreight background.
    Six Sigma Certification.
    KN Systems knowledge (e.g Airlog, CIEL, THS) will be an added advantage.
    Computer literate, Strong verbal and written communication and presentation skills.
    Able to demonstrate good leadership and interpersonal skills.
    Good analytical skills.

    Good reasons to join
    Besides numerous corporate benefits we offer opportunities where you can grow your expertise and shape processes and innovative solutions that will transform logistics and exceed customers’ expectations.

  • Waiter 

Assistant Restaurant Manager 

Assistant Restaurant Manager

    Waiter Assistant Restaurant Manager Assistant Restaurant Manager

    Duties & Responsibilities

    Taking order from the guest and put through orders to Bar/Kitchen for preparation
    Collecting orders when prepared and serves to guest
    Collecting all dirty cutlery and crockery from the table once guests have completed their meal
    Offering desserts and coffee to guests
    Maintaining a high standard of personal hygiene and appearance
    Ensure that all items received by the guest are charged for

    Minimum Requirements

    A Degree or a Diploma in Hotel Management or Food & Beverage Sales
    Male applicants are highly encouraged to apply
    Applicant must be between 21 and 30 years of age.
    Applicant must be well conversant with a wide range of Italian and continental cuisines
    Must have served as a waiter within the hotel/ restaurant set up especially within a multi cuisine or an Italian concept

    go to method of application »

  • Corporate Sales Manager

    Corporate Sales Manager

    Job description
    Our client in Technology and Capacity Building business is looking for Senior Sales people to join its sales team.
    The ideal candidate should be:-

    Over 5 years experienced in Business Development, Sales and Marketing
    Preferably worked in the IT Education Industry or Soft Skills training company.
    Track record of generating sales worth minimum 25 million per year
    Degree/Diploma in Information Technology
    Degree/Diploma in Business with Sales and Marketing
    Strategic, Focused, Fast Learner, Good Communicator, Flexible, Resulted Oriented, Smart looking with Right Attitude

  • Contracts and Grants Manager

    Contracts and Grants Manager

    Summary:
    The Contracts and Grants Manager oversees and administers the program’s sub-contracts and grant portfolios. This position will design and implement systems to ensure transparency, competition, documentation, and cost analysis. With strong expertise on USAID rules and regulations, s/he will provide support to various functions of the project, including soliciting input from technical specialists for the overall management and administration of the Afya Jijini’s subcontract/subgrants portfolios.
    Responsibilities:

    Establish and maintain systems and procedures for Afya Jijini subcontract/subgrantee processes;
    Utilize IMA required templates to issue and amend sub-contracts and grants for the Afya Jijini program.
    Negotiate acceptable terms and conditions with subcontractors and grantees and seek approval from the Senior Director of Grants and Contracts for any terms that deviate from IMA policies and required templates
    Review all scopes of work and specifications to be incorporated into subcontracts, vendor agreements, and grants proposed by project technical staff for contractual consistency, accuracy, and compliance with IMA World Health policies and USAID regulations;
    Liaise with subcontractors, including generating scopes of work to order their services and routing of their invoices to technical managers for approval prior to payment
    Monitor grantees and subcontractors in the requirements of proper project management in order to adhere to USAID and IMA World Health regulations and policies and performance, and initiate corrective action if performance falters;
    Lead capacity assessments of all subcontractors and grantees, evaluate associated risks and initiate action to mitigate risks;
    Manage and coordinate collection of complete supporting documentation consistent with USAID requirements and IMA’s policies, evaluation of offers/bids, and negotiation/award of contracts.
    Advise Afya Jijini team members on matters related to preparation and administration of contracts and sub-awards
    Support activities of Finance staff in the areas of fiscal management, audit, and financial reporting for all government contracts and sub-awards.
    Develop and maintain a comprehensive knowledge of related regulatory, statutory and administrative requirements, particularly with respect to Government of Kenya laws and regulations, and USAID for the overall Afya Jijini program
    Other responsibilities as assigned

    Qualifications:

    Bachelor’s Degree in finance/accounting or related field, advanced degree preferred;
    Professional certification (CPA, ACCA, CA, etc) and membership to a reputable accounting body is required.
    Minimum of 7 years progressive work experience in negotiating, awarding, and administering grants under contracts and subcontracts, particularly those funded by the U.S Government (particularly USAID) and other foreign governments or multilateral institutions.
    Detailed knowledge of OMB Circulars 2CFR200 Section E, 22CFR228, 2CFR700, FARs and AIDARs
    Strong leadership, diplomatic, analytical and organizational skills; demonstrated ability to work both independently and within a team, assess priorities, and manage multiple activities with attention to detail, meeting tight deadlines under pressure
    Significant experience in the development and negotiation of various agreements and contracts, including creative problem solving
    Experience in building capacity of local organizations to adhere to US government (USAID) contractual requirements and regulations is preferred
    Previous work experience in a non-profit organization, particularly in international settings, highly desirable
    Excellent communication skills including written and oral communication and the ability to present to groups of all sizes
    Solid diplomatic skills, including the ability to effectively manage a variety of internal and external relationships, especially relationships with contractors and grantees
    Ability to be flexible and work well under pressure in a fast-paced team environment
    Solid Computer skills-facility with MS Word, Excel, and e-mail/internet software; knowledge of fund accounting software (MIP desirable)
    Self-starter with ability to work independently and part of a team

  • Account Executive

    Account Executive

    Job Responsibilities

    Meet or exceed your revenue and share goals by:
    Increasing Education Customer licencing annuity rates and ensuring on-time renewals with maximum revenue recapture working with your Education Licencing Sales Specialist.
    Increasing adoption of new Education licensing programs working with your Education Licencing Sales Specialist
    Driving new business incl. Cloud, Windows 10 and Education products – working with your Solutions Specialist.
    Driving Consumption working with your Account Technology Specialist.
    Increasing satisfaction ratings with your Education customers
    Driving Services engagements and working with Microsoft Services orchestrating customer engagement with internal and external resources.
    Leverage voice of customer feedback through surveys, listening systems and social mechanisms to identify and alleviate key customer success blockers
    Run a predictable and healthy business. Remain focused on customer-facing time by maintaining basic sales hygiene and running a predictable and healthy business including a consistent schedule of meetings with your manager and your (virtual) account team.
    Transition Education Managed Accounts to the Microsoft Cloud leveraging hybrid and security solutions to grow Azure revenue/consumption. Drive deployment and active usage of Office 365 in all Education Managed Accounts.. Land the Microsoft Education Industry Vertical Solutions to justify increased Azure consumption.
    Share Windows 10 value proposition with every education account (customer and supporting partners) and showcase differentiators across the operating system, device portfolio and inputs (pen, touch, keyboard/mouse, etc.) to drive Windows 10 adoption. In Emerging Markets position MultiPoint Services/Windows Server to repurpose old technology to Windows 10 in labs encouraging whole campus adoption.
    Drive awareness of Microsoft Cloud technology (including the Microsoft Education Industry Vertical Solutions value to all Education Managed Accounts through seminars, workshops, webinars and direct engagement generating customer testimonials to help showcase our impact on institutional efficiency, student achievement and employability – especially for GAFE/Chromebook winbacks and STEM.
    Actively drive and sell based on the Education Industry Vertical Solution Maps. Integrate into Education customer negotiations and discussions, ensuring that your partners are mapped directly to the solution that you drive in your market and make sure to make use of marketing/event etc. to land the solution.
    Contribute to Microsoft growth commitment through attainment of your revenue-based and/or utilization-based quota.

    Qualifications

    5-8 years of related experience.
    Required Bachelor’s Degree.
    Preferred MBA/Master’s Degree.
    A proven sales or sales management track record that includes extensive direct contact with customers and partners and an ability to develop and implement successful sales plans.
    Ability to win in a highly competitive environment – proven ability to successfully address competitive threats, navigate complex customer environments and make the appropriate judgment calls to succeed.
    Subject matter expertise. Understand and be able to articulate the way education institutions use technology to support teaching and learning..
    Passion for Education and ICT: Likes to win and is passionate about making a strong contribution to future generations.
    Demonstrated expertise positioning education solutions to senior education decision makers by reinforcing the technology value to the customers overall business plan and/or strategic opportunities.
    Executive maturity and presence to appropriately represent Microsoft to senior IT and Business executives at our customers and partners. This includes the ability to understand key industry drivers, issues and solutions, distribution channels, partners and analyst insights.
    Strong analytical skills/ability to draw insights and develop strategies from the data surrounding our business & a track record of developing and driving v-teams across the organization to drive deeper value based engagement into accounts

    Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

  • Scoping Study – Mobile Technology knowledge transfer

    Scoping Study – Mobile Technology knowledge transfer

    Objective of the study:
    The study will carry out customer journey mapping[1] to capture the current way in which farmers and technical assistants (TAs) experience access to valuable market and production related information, the ability to share this information, current practices used to receive or share information, as well as, thoughts on how this may affects sustainable productivity or other aspects of sustainable farming (particularly to the following thematic areas of the Sector Partnerships program: Farmer Group Strengthening, Gender Equality, Climate Change Adaptation and Water Management)
    This will provide RA with the farmers’ and technical assistants valuable perspective, shedding light on the challenges they experience as well as what changes they would like to see in the future. The study will also explore the farmers’ current access to mobile technology (and describe the relevant technical specifications) or use thereof and will provide a brief overview of existing mobile platforms. This information will be used to inform the ideation phase which will produce recommendations for using mobile technology to address the challenges raised.
    The objective of this study is therefore to provide RA with a clear understanding of:

    A problem statement based on UTZ certified coffee farmers’ and technical assistants’ experiences in Kenya
    The farmers’ (female and male) and technical assistants’ experiences and challenges relating to access to knowledge and technology through Customer Journey Mapping (i.e. a needs assessment and analysis.
    Current practices that are used by farmers and TAs to share and receive information and remaining gaps.
    The future state that farmers’ and technical assistants would like to see and the potential use of mobile technology for improved access to information
    An overview of existing major mobile platforms that are available both in Kenya and globally. Including, their capabilities, relevant technical description, services, reach (national and international), and key areas of alignment with UTZ Academy’s strategy. Platforms to be explored include: iCow, Rural eMarket, Esoko, Farm Connect, Mshamba and WeFarm.
    Recommended scenarios for integrated solutions that address key challenges and have positive impact on farmers and TAs. These recommendations can include suggestions for the use of existing services or development of new platforms and should highlight the farmers and TAs needs/challenges and possible interventions that could address those challenges.

    Approach:
    We foresee the following activities:

    Interviews with UTZ Academy didactic team, Utz regional team in Kenya, Technical Assistants (differentiating between independent TAs and TAs that are employed by a company or trader), UTZ certified farmers (including females, males and youth) and RA tech department.

    Desk research of existing mobile technology services and their capabilities.

    Expected Expertise:
    We seek the following qualification and knowledge:

    A university qualification in a related field
    English fluency and sufficient knowledge of Swahili or other local languages
    Experience working with Design Thinking or Human Centred Design approaches is a must
    A sufficient understanding of IT and mobile technology capabilities in Sub-Saharan Africa
    Exposure to coffee farming in Kenya and Africa in general—more specifically smallholder farming systems is preferred

    Deliverables:
    We expect the following deliverables:
    Report (max. 20 pages excluding annexes) in English including

    Executive summary
    Clearly defined problem statement
    Description of needs assessment and analysis based on Customer Journey Maps from a diverse group of farmers (including females, males, youth) and technical assistants
    Future state vision of farmers and technical assistants
    Overview of existing mobile platforms
    Recommendations for future approaches
    On-going feedback to the RA contact person on the progress with research and interviews (feedback meetings to be scheduled jointly )

    UTZ will provide:

    Access to interview subjects where needed within the Kenyan coffee community
    Format for Customer Journey Mapping tools and co-development of other tools used for the study

    Budget and time allocation:

    Proposals should include a work plan and specified budget outline, including travel costs, and other costs associated with carrying out interviews in-field. CVs of participating researchers should be annexed to the proposal, if possible with reference to similar assignments.
    Total budget should not exceed EUR 10,000
    Up to 3 months will be allocated for the completion of this study
    Customer journey maps form part of the Design thinking approach.
    The Customer journey maps will be designed by UTZ Academy staff, those applicants who aren’t familiar with Customer Journey mapping, will be briefly oriented.

  • Programme Director

    Programme Director

    Background to the Role:
    Acting as Assistant Country Director the Director of Programmes is part of the Kenya Country Management Team and is responsible for all aspects of Trócaire’s country programme with a particular emphasis on programme and project quality, and the promotion of a results-based approach.
    Reporting to:Country Director
    Managing: (Individuals/Team) – 3 Programme Managers & 1 M&E Manager.
    Contract Duration:3 years
    Location of Position : Nairobi, Kenya
    Safeguarding[1] Children Policy:
    The successful applicant will be expected to sign up to and adhere to Trócaire’s Safeguarding Policy.
    Key Duties & Responsibilities

    Programme Development and Management

    Deliver a Portfolio of integrated programmes that respond to the local context within the framework of the new Kenya Country Strategy Paper, and the wider organisational policy deliverables based on the Strategic Framework.
    Ensure that Trócaire has a clearly identified niche in terms of programme interventions and that Trócaire’s added value is clear in terms of what we contribute to partners’ work.
    Ensure that different thematic areas of work are mutually reinforcing and contribute collectively to the achievement of country and global level outcomes.
    Establish regular discussions with the Programme Team, the Institutional Funding Unit and the Strategic Impact unit at HQ to ensure that they are engaged in, aware of and supporting Programme Development and Management and initiatives in the region.
    Lead Programme Managers to identify and develop learning within their programme areas and facilitate the sharing of this learning with partners, across the programme and externally as appropriate.
    Programme Design:
    Provide technical support to Programme Managers to ensure that all bodies of work (projects and programmes) are designed, in line with Trocaire’s Organisational Strategy, the Kenya Country Strategy and Trócaire’s Programme Management and Accountability Framework.
    Lead Programme Managers in ensuring that the design of all bodies of work are based on rigorous needs assessments, including participatory vulnerability and gender analyses.
    Support Programme Managers and partners to ensure that all bodies of work are designed in line with principles of gender equity and women’s empowerment.

    Programme Implementation and Monitoring:

    Ensure that all programmes and projects have good quality M&E frameworks and plans in place. Ensure all M&E frameworks are designed in compliance with Trocaire’s global M&E policy and include mandatory indicators. Maintain oversight for monitoring and evaluation of all projects and programmes, ensuring Programme Managers make regular monitoring visits to the field.
    Support the M&E Manager to develop and manage a standardised monitoring and reporting system for use by all programme partners, in line with organisational policy and any institutional funding requirements.
    Lead monthly programme review meetings with Programme Managers and teams to ensure that the programme is on track and challenges are dealt with.
    Support programme teams to draft good quality project reports and annual programme reviews.
    Ensure all reports provide clear evidence of progress and can be used for programme management, internal reporting and reporting to donors..
    Ensure the highest possible quality in the preparation of project documentation, including the assessment of project risk, by PMs, providing advice and guidance where necessary.
    Ensure that all donor reports are submitted on time.

    Programme Evaluation:

    Ensure that all programme work is evaluated according to Trócaire’s evaluation policy and that learning from evaluations is incorporated into new programme design and shared across the organisation.
    Promote evaluation methodologies that foster internalisation of learning, and where possible promote elements of peer review and evaluation including with Partners.
    Together with Programme Managers identify relevant thematic working groups, networks and learning forums at national and international level in which the PMs can participate in order to improve programme and advocacy impact.

    Humanitarian Programme Management

    Support the development of a Humanitarian Preparedness, Management and Response strategy, including preparedness and response plans.
    Ensure that Trocaire has identified Strategic Humanitarian response partners who will lead a response in case of emergency.
    Ensure that relevant partners have up to date training in Sphere, HAP and the ICRC Code of Conduct, and that all Trócaire Humanitarian responses meet these minimum standards.

    Human Resource Management

    Line Manage 3 Programme Managers & 1 M&E Manager using performance management approach. Ensure that all managers are clear on the change to which they are contributing and on their roles and responsibilities.
    Support, mentor and coach staff as part of their professional development and help them to become highly effective in their work.
    Support the Finance Manager to ensure that the Programme Accountant and Programme Finance Officers are supported to work as members of the Programme Team.
    Establish a team approach to programming, ensuring that PMs work together to design and manage programmes, share learning and to exchange skills.
    Establish regular team meetings to ensure that Programme staff are familiar with each other’s work and to facilitate rolling out of organisational programme processes and policies.
    Financial and Admin Management
    As a member of the Country Management Team, collaborate with the Finance Manager to carry out regular programme budget reviews.
    Lead monthly team meetings together with finance and PMs to review and monitor budget vs expenditure for all projects and programme partners.
    Establish a system of ongoing communication with the Finance Manager to coordinate the work plan of the Programme Finance Officers and to ensure that the Finance Manager is aware of all relevant issues related to partner and programme finance.

    Partner Relationships and Support

    Ensure that the all partnerships are managed in line with Trocaire’s Partnership Policy and that all Programme team staff implement the policy.
    Ensure partner capacity assessments are conducted regularly and partner capacity building plans are in place and being implemented, in line with Trocaire’s Partner Capacity Building Framework.
    Develop and implement an accountability strategy and action plan to deliver roll out of Trócaire’s Programme Accountability Framework.
    Institutional Funding
    Work with the CD and Regional Institutional Funding Officer (RIFO) to implement and review the Institutional Funding Strategy for Kenya.
    Develop relationships with key IF actors in Kenya and internationally to ensure an ongoing funding stream for programmes in the region.
    Identify funding opportunities and lead Programme Managers in the development of winning project proposals for submission to institutional donors.
    Provide technical support to the RIFO and PMs in drafting of reports to donors and ensure timely reporting for all IF.
    Ensure that PMs provide the necessary support to partners to meet donor reporting and compliance requirements.
    Ensure effective management of IF, ensuring that all IF projects are delivered in accordance with contractual obligations, in budget and in compliance with donor requirements.
    Policy, Advocacy and Communications
    Lead development and implementation of a country advocacy strategy, in line with the objectives of the Country Strategy.
    Support PMs to pro-actively drive an evidence-based advocacy agenda in collaboration with partners.
    Support the CD to respond to organisational needs for materials, or to host visits, related to organisational level policy, advocacy, campaigns, development education, fundraising and communications.
    Develop and maintain strong links with communication teams in Ireland and the UK.

    Other Duties and Responsibilities
    Fulfil other reasonable duties and responsibilities, as requested by the Country Director, including deputising for the Country Director.The ideal candidate will have:
    Qualification

    Third level qualification in Development, Humanitarian or related field of study.
    International Post-graduate qualification in a relevant area and significant experience beyond that outlined below.

    Experience

    Significant demonstrable experience in the management of poverty alleviation and livelihoods development programmes of substantial scale;
    Demonstrable experience in designing and managing programmes on resilience and disaster risk reduction in arid lands, natural resource management and women’s empowerment highly desirable;
    Demonstrable experience in the management of large-scale humanitarian programmes;
    In-depth understanding of programming in a partnership model, working in a partnership-based NGO;
    Sound and up to date knowledge of development concepts, methodologies and techniques, including results based management, rights based approach and participatory methodologies;
    Demonstrable experience of promoting gender equity through programming and within an international organisation;
    Demonstrable experience of designing projects and developing proposals to secure institutional donor funding and of managing large and complex donor grants;
    Demonstrable experience in designing and managing complex M&E frameworks, including knowledge management and use of ICT systems;
    Solid experience of managing teams in a multi-cultural environment and playing a leadership role in ensuring cohesiveness, inclusion and development of staff at all levels;
    Experience of working in a faith-based organization;
    Experience of working with management information systems.

    Skills

    Excellent programme management skills;
    Demonstrated ability to manage complex programmes to deliver results in line with strategy and budget using results-based management approach;
    Demonstrated ability to manage budgets and financial systems on a significant scale, in development and humanitarian contexts;
    Highly organised, with excellent planning, prioritisation and problem-solving skills;
    Excellent leadership skills;
    Demonstrated ability to manage multi-cultural teams of national and international staff well, and to implement performance management effectively;
    Ability to coach and help others develop in their professional lives;
    Ability to motivate staff to align behind a shared vision and objectives;
    Demonstrated ability to think strategically and to develop and implement a clear country level strategy in the context of organisational strategy;
    Excellent interpersonal and relationship management skills and demonstrated ability in using these with internal stakeholders (Trócaire staff in different locations) and external stakeholders (partners, Church, donors, Irish and UK and host governments etc.);
    Excellent verbal and written communications skills
    Competent in Microsoft packages (Word, Excel);
    Fluency (written and spoken) in English;
    A full driving licence.

    Qualities

    Understanding of, an empathy with, the role of the Catholic Church in development
    A strong commitment to the work of justice and an empathy with the ethos and work of Trócaire.

    Other
    Ability and willingness to travel and represent Trocaire within the region and internationally including travel to HQ in Ireland and offices in the UK.
    [1] All offers of employment with Trócaire may be subject to police clearance.

  • Member Support Advisor French Cluster (MSA) IOR ESAF

    Member Support Advisor French Cluster (MSA) IOR ESAF

    Job Ref: SOS/MSA/10 /1
    The mission of the Member Support Advisor is to be the daily operational link between Promoting & Supporting Associations (PSAs), the General Secretariat (GSC) and other Member Associations (MAs). The MSA will coordinate the timely exchange of information requested (Info Hub), in close collaboration with the SOS Children´s Villages International Representative (CVI Representative), to Member Associations (MAs.).
    Key performance areas and main responsibilities:

    Planning

    Support the CVI Representative in the annual planning process for Member Associations.
    Ensure the link between planning and budgeting.
    Support the linking needs and funds by providing necessary content information based on input from functions.
    Support the management of PSA portfolios by providing necessary content information to IO.
    Support the development of MA sustainable path or long term strategies.

    Monitoring and Evaluation

    Have an overview of core SOS Children’s Villages policies and Policy Support Documents.
    Support the development and update of International Policies and Policy Support Documents in cooperation with the Member Associations and functions.
    Have an overview on external financial audits for Member Associations.
    Manage and maintain an overview on Member Associations statistics.
    Monitor Member Associations data and key performance indicators across all functions by preparing management reports.
    Facilitate and support exchange between CVI Rep and functions and follow up on agreements
    Screening of documents prepared by MA for Board meetings including updates of MA statutes.

    Information and Coordination

    Provide administration and general service to the CVI Representative in all aspects related to the Member Associations.
    Provide information and general coordination of services and contact requested by PSAs, regional functions and other Member Associations.
    Collect, check and forward standard report to PSAs e.g annual reports including technical handling of databases
    Process miscellaneous requests from PSAs and Member Associations.
    Project management support in public funding and construction projects to Member Associations. and PSAs

    Systems Support

    Implement and give first level user support for Member Associations for the SOS controlling system LUCY (Construction, Monitoring & Reporting)
    Act as first level support for the Linking, Needs & Funds Database

    Position requirements

    A Graduate with post graduate qualification in project planning and management, M&E and /or Masters in relevant field.
    Minimum eight (8) years’ work experience in international programme development with networking and partnership experience with government, child rights and other organizations.

    Competencies:

    Strategic and financial planning as well as stakeholder servicing and management.
    Good consulting, analytical and critical thinking skills, organized and results driven
    Fluent in English & French with excellent written and oral communication, skills
    Strong project and process management skills.
    In depth knowledge of excel, PowerPoint, good knowledge of outlook.
    Positive, energetic self-starter with high level of personal drive and resilience.
    Ability to function as a team player with strong cooperation and negotiation skills
    Personal management skills

    A competitive package will be offered to the successful candidate.