Location: Location in Nairobi

  • User Experience Specialis

    User Experience Specialis

    Job description
    We are pleased to announce the following vacancy in the Safaricom Alpha Department within the Innovation Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
    Reporting to the Head of Products the position holder will be the advocate and representative of the people targeted as user, consumers or customers of our products. He/she will help everyone to focus on the Human. They will help to create an understanding and empathy around user needs, stated and unstated, for the entire product team including designers, product managers, and engineers. They will do this by conducting primary research, exploring the behaviors and motivations of the users through methods like field visits, ethnography, surveys, usability testing, and logs analysis. The research will contribute to building useful, usable, and delightful new products and features for people as well as continually innovating on existing products. The findings will be shared to inspire change at all stages of product development through written, in-person and visual presentations .
    Job Responsibilities

    Responsible for the full IoT sales cycle in identifying, qualifying, proposing, winning and implementing large-scale transformational IoT opportunities using the full IoT portfolio.
    Bring a strong understanding of both quantitative and qualitative methodologies, as well as best practices and core principles of great UX, ensuring that any user journey is an outstanding experience. Other things you will be doing
    Lead a user-centered UX process for the team with focus on forming solutions that meet both business objectives and user needs for today, but be a visionary for the future
    Research, understand and identify user needs, problem areas and opportunities and create a possible ideal future for them
    Generate ideas and use ideation tools and techniques for creating strong solutions and possibilities
    Decide on the best possible solution, creating user journeys, flows and wireframes
    Apply visual design craft and polish for handover to engineering
    Prototype to the required level of fidelity in Proto.io, Invision, Principle, Pixate, Framer, Pop, Keynote and other tools.
    Organise and conduct user research and identify what works and what needs work
    Prepare, conduct and present findings of usability testing
    Give and receive feedback in regular design reviews as part of Innovation team
    Contribute to the creation and sharing of UX documentation, brand/design standards
    Facilitate workshops involving key stakeholders, collaboratively producing the best solutions
    Communicate and present your work and ideas in a clear and compelling way to Laymen, Peers and Executives.

    Job Requirements

    5 years’ experience
    Preferred Bachelor or Masters in Human Factors, Human-Computer Interaction, Psychology, Cognitive Science, Computer Science, Information systems or equivalent
    Extensive knowledge of usability and user experience research tools and qualitative techniques (e.g. heuristic reviews, benchmarking, card sorts, tree tests, lo-fidelity prototype testing, interviews, field research, usability testing, UI reviews)
    A strong understanding of relevant technology and digital trends and research experience in multiple digital channels
    Strong analytical mindset and skills, specifically demonstrate excellent problem-solving skills -grid-align
    Attention to detail
    Ability to meet strict deadlines and work under pressure

  • Lead | Young Changemakers Program

    Lead | Young Changemakers Program

    Job Description
    You are a great fit for this position if you:

    Have a heart for girls’ and young women’s empowerment and your values closely align with those of Akili Dada;
    Are a Kenyan citizen or are already legally allowed to work in Kenya;
    Have at least three years’ relevant working experience, specifically in programming for adolescent girls.
    Possess excellent writing and communication skills;
    Have an eye for detail;
    Possess strong analytical and organizational skills;
    Are looking for meaningful, challenging work in the field of development and women’s rights
    Are outgoing, articulate, a strong writer, and passionate about raising awareness and mobilizing resources for a cause.
    Are well organized, self-motivated, detail-oriented, and capable of working with, and managing others.
    Have the ability to plan and budget for program activities.
    Have an innovative, creative and entrepreneurial spirit.

    Responsibilities include, but are not limited to:

    Conceptualizing and implementing activities targeting Akili Dada’s high school scholars including mentoring, leadership development and leadership skills building.
    Managing Akili Dada’s scholarship recruitment process.
    Engaging our current group of mentors and recruiting new mentors to join our cohort of volunteer mentors.
    Contributing to the organization’s policy research and advocacy efforts.
    Identifying potential areas of collaboration between Akili Dada and various stakeholders such as women’s rights organizations across Africa and internationally.
    Monitoring and evaluating the Young Changemakers program activities.

    This is a full time position (40 hours per week) with a competitive remuneration package that includes health and life insurance, retirement benefits as well as opportunities for your own professional development.

  • Head of Procurement

    Head of Procurement

    Reporting to: Managing Director
    Overall Purpose: Magnate Ventures Ltd is looking for Head of Procurement who will be responsible for all procurement related activities and new office set-ups.
    This includes managing the procurement and logistics team, developing and implementing strong governance through procurement/ logistics policies, processes & controls, developing company specific cost optimization programs through innovative procurement strategies, implementing procurement plans based on projects forecast and preparing the annual materials budget based on the business plan.
    The position is also responsible planning and leading in negotiating with all vendors for best value for the organization and ensuring deliveries for goods and services are done on time and in full.
    Roles and Responsibilities

    Execute strong governance through planning, developing, organizing, directing, managing and evaluating the operations and budget of the company.
    Oversee, coordinate and report to the Board of Directors on the progress of all activities of shipments, logistics and local purchases as key procurement functions.
    Review all the procurement policies and procedures.
    Ensure compliance to all procurement policies and procedures as appropriate thus ensuring an efficient and auditable procurement trail.
    Oversee and participate in the timely receipt and distribution of all incoming deliveries according to company standards.
    Control stock, replenish from external suppliers and from other sites within the division when necessary.
    Implement a code of ethics and policy for internal staff and suppliers.
    Ensure delivery for goods and services are done on time and in full.
    Develop supplier relationship management tools for measuring supplier performance.
    Plan, coordinate and ensure that the Tender Committee functions effectively for products and services that are best procured through tendering and be the secretary to the Tender Committee.
    Implement cataloguing for increasing sourcing efficiency and therefore saving on time.
    Ensure contracts are in place for delivery of goods and services and that the contract negotiations are thoroughly done to safe guard the organization.
    Work with the relevant Project Managers in developing and implementing procurement strategies/ project execution plans etc. to ensure the best procurement practice and potential gains to the company.
    Responsible for strategic purchasing and sourcing initiatives for materials to ensure that the company holds a competitive advantage in the outside supply of goods services. Obtaining approval for such initiatives and the subsequent implementations of the same.
    Manage negotiations as appointed with potential suppliers, sub-contractors, service providers and procurement agencies (as appropriate) to obtain “assessed bids” in line with or better than project cost allowances and required deliverables.
    Manage, motivate, encourage and supervise the procurement and logistics team towards achieving desired goals and optimal outcome.

    Key Performance Indicators
    Financials: Adherence to Procurement budget
    Customer / Business: SLA’s, Internal/ external customer satisfaction
    Delivery: Ensure Products are delivered as per established timelines
    Incumbent Requirements:
    Academic Qualifications

    Bachelor’s Degree/ Diploma in a relevant field

    Professional Qualifications

    Relevant professional qualification and membership

    Experience

    8 years relevant experience with at least 2 years managerial level and in Treasury function of a company with business

    Personal Attributes

    Demonstrate high levels of integrity.
    Decision making.
    Ability to interpret long term plans, programs and budgets developed senior management level.
    Interpersonal and leadership skills.
    Business/ Financial Acumen, Business Savvy, Innovative.
    Project management skills.
    Ability to develop plans programs, SOPS, and coordination of workflows.
    Strategic management skills.
    Experience of leading / participating in teams handling procurement of capex items in an IT / ITeS organization
    Knows and understands core business of the business units
    Strong negotiation and vendor management skills
    Has strong management skills and conflict resolution skills
    Communication skills

  • Project Officer – Nyanza Region

    Project Officer – Nyanza Region

    Reporting to the Program Manager, you will participate in the development, implementation and monitoring & evaluation of The Fred Hollows Foundation Projects in Kenya – Nyanza Region.
    Previous experience in program planning and implementation is essential. Your experience working for a development, government or community based organisation will be looked at favourably. In addition you can demonstrate your ability to cultivate key relationships – developing strategies and resources to influence, persuade and build the confidence of partners, program staff and other stakeholders. A demonstrated interest in public health is highly desirable.
    To be successful in this role you must have:

    Bachelor’s Degree in relevant field (Social sciences/Public health/Community Development)
    3+ years’ program coordination and implementation experience in an international development or community based organisation
    Experience coordinating outcomes through partners, as well as the ability to work independently
    Excellent interpersonal skills
    The ability to interpret financial management data
    Strong analytical skills
    Strong written and verbal English skills as well as Swahili
    Proficiency in Microsoft Office

    Fluency in written and spoken English as well as the ability to travel domestically including travel to remote locations will also be essential.
    This is an exciting time to join The Fred Hollows Foundation Kenya as we seek to deliver even greater impact and enhance our ability to accomplish our vision.

  • Finance Officer – Projects (Ref:2018-010)

    Finance Officer – Projects (Ref:2018-010)

    Job Summary:
    You will help coordinate and contribute to the implementation of the projects/grants policies and procedures in compliance with CRS’ established accounting standards, Generally Accepted Accounting Principles (GAAP), donors’ rules and regulations, and legal requirements to support high-quality programs serving the poor and vulnerable. You will efficiently perform accounting services through documenting the project/grant financial transactions by compiling, analyzing, and verifying account information, preparing account entries, and delivering financial reporting services throughout the project/grant life cycle.
    Job Responsibilities:

    Carry out partner assessments and monitoring as detailed in the SRFM policy for the assigned partners including preparation of assessment and monitoring reports highlighting capacity building needs or other areas that require management’s attention.
    Review and validate supporting documentation before processing of partner liquidations to ensure all required documents are accurate and complete and authorizations are in place.
    Assess, evaluate and monitor subrecipient financial management processes in accordance with policy and strengthen capacity of partner in financial accounting and transactions.
    Monitor disbursement/receipt schedules, alert relevant project/grant staff of due payments/liquidations, and maintain appropriate communication and follow-up to facilitate timeliness of financial resource management and compliance with set deadlines.
    Prepare various periodic and ad hoc financial reports and perform variance analysis to assist project/grant staff with decision-making.
    Provide information to project/grant staff, sub recipients, and partners on financial accounting policies and procedural compliance issues and deliver training and other capacity building activities.
    Assist program staff in preparation and review of proposal budgets.
    Prepare monthly reports for (statement incomplete)
    Prepare and manage account receivables and payables for both staff and partners ensuring monthly statements are prepared and disseminated monthly.
    Perform assigned treasury project/grant (cash payment/receipt, cash forecast, etc.) duties, as long as segregation of duties is ensured.

    Typical Background, Experience & Requirements:
    Education and Experience

    B.A. degree in Accounting, Finance, Economics, Business Administration with courses in accounting, or a qualification in accounting (CPA/ACCA or equivalent).
    Minimum of three years experience in a position with similar responsibilities, preferably with an international or local NGO, or a financial/banking institution.
    Knowledge of the relevant public donor regulations preferred.
    Proficient in MS Office packages (Excel, Word, PowerPoint, Visio), Web Conferencing Applications. Knowledge of SunSystems financial accounting package or similar financial reporting software preferred.

    Personal Skills

    Excellent analytical skills with ability to detect and report inconsistencies
    Conscientious, accurate and thorough with great attention to detail
    Ethical conduct in accordance with recognized professional and organizational codes of ethics
    Proactive, resourceful, solutions oriented and results-oriented
    Ability to work collaboratively

    Required/Desired Foreign Language
    Travel Required – 65%
    Key Working Relationships:
    Supervisory: None
    Internal: FM, DFMs, Finance staff, Project Managers and Officers
    External: Partners, Partner finance staff, public donors & representatives
    Agency-wide Competencies (for all CRS Staff):

    These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
    Trusting Relationships
    Professional Growth
    Partnership
    Accountability

    Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

  • Operations Control Head

    Operations Control Head

    Job Purpose:

    Independently assess the effectiveness of controls and determine the potential impact of any control failure and the corrective actions required.
    Highlight to senior management all concerns arising from failure of controls that could result in losses and/or reputational risks.
    Ensure that the reviews conducted have a corrective action follow up mechanism through i-caps.
    Ensure adherence to corporate policies and local policy as well as local and global regulatory environment.
    Participate in all aspects of assessments, in accordance with Internal Audit standards and/or regulatory statutes.
    Participate in training and developing other staff in audit, risk assessment techniques and accounting principles.
    Understand and accurately evaluate risks and controls as they relate to business objectives.
    Use available technology and automation tools to appropriately improve processes within the department and business in general.
    Develop an in-depth knowledge and understanding of the business and to acquire greater knowledge of the products and processes.
    Implement the Fraud Management program appropriate for the business in conjunction with BUFM and CSIS.
    Develop and report on control metrics that facilitate management oversight over operations.
    Monitor and ensure the execution of corrective action plans(CAPs), remediation of audit and regulatory issues and ensure compliance with policies by country and legal vehicle

    Job Background/context:
    The position has oversight of Operations control in Kenya, Uganda, Tanzania and Zambia to ensure compliance, consistency of approach and efficiency.
    Key Responsibilities:
    The position provides oversight on operations control activities covering East African countries –Kenya, Tanzania, Zambia and Uganda.

    Planning the control reviews by selecting the appropriate quality assurance approach, methodology and preparing the test plan that best suits the product and process.
    Evaluate the adequacy and effectiveness of internal control by Analysing/flowcharting the different processes in order to evaluate controls, identify inefficient processes.
    Performing the actual control tests, selecting sample, performing analytical reviews, and checking adherence to corporate policies.
    Preparing controls assessment reports for senior management, discussing issues with relevant business unit heads.
    Influencing the design and improvement of processes to ensure that appropriate controls exist to manage risks efficiently.
    Responsible for communicating to upper management issues that surface and unresolved issues.
    Co-ordinating the Operations and Technology self-assessment (MCAs) and DCFCs processes for the bank.
    Co-ordinate the day-to-day functions of other employees in the Unit and to up-date the Controls Plan.
    Assist the Fraud Manager on handling, investigating and reporting of fraud incidents and attempts.
    Ensure that all performance indicators/KRIs for management from Operations Control are availed as and when required.
    Co-ordinate and undertake training of all new staff on role of Operations Control and basic Business expectation from the staff. Assign work to other staff in the unit.
    Participate in regional assignments relating to Peer reviews and assistance to other countries in the cluster when the need arises, such as Internal Audit Preparation.
    Undertake consolidation of functions (or Outsourcing) that would otherwise lead to inefficiency when done departmentally for instance Deviation approvals and bank wide departmental designations.
    Any other function/duty or responsibility that may be assigned from time to time as deemed appropriate by the business.

    Development Value:
    The job will expose the candidate to:

    Leadership and Responsibility for the Operations Control Function in the sub-cluster
    Dealing with diverse groups of people in different geographical locations.
    Performance Management and exposure to Business Management across the sub-cluster.
    Ensure standard approach throughout the sub-cluster

    Knowledge/Experience:
    • 10 years’ work experience; with at least 5 years in a large audit firm.
    Qualifications:

    Business, Information Technology, Computer Engineering or equivalent related undergraduate degree
    CPA or CPS qualification would be an added advantage

    Competencies:

    Displays clear accountability and ownership of issues and who has strong leadership capabilities.
    Strong interpersonal and management skills.
    Planning and Organizing
    Attention to detail.
    Analytical thinking.
    An energetic and highly motivated self-driven individual with an assertive character, a hands-on approach and who aspires to being a key contributor in a dynamic team environment of professionals.

     
    Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

  • Business Development Manager 

Relationship Manager

    Business Development Manager Relationship Manager

    As the Business Development Manager, your main role will be to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy. You will be the one to ensure smooth running of operations to maximize sales and minimize costs.
    You are expected to have and gain knowledge of diverse business subjects such as sales and marketing. You should be able to motivate personnel (Relationship Managers and agents) to perform according to their maximum capacity. Your goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.
    Responsibilities

    Participate in the corporate periodic strategy and business planning workshops. This preparation includes lessons learned, expected financial returns, previous planning period performance (actual vs planned) assessment, market assessment, external environment assessment, competitiveness and positioning assessment, shortlisted new ideas, emerging trends and future projections in the real estate markets.
    Develop budget for the department and seek approval on manpower and budgets from the Head of Sales. Responsible for the identification of new business opportunities through alliances, Joint Ventures, acquisitions, mergers, etc.
    Present new opportunities for property sales and management to the Head of Sales for review and approval.
    Conducting market research to collect data and draw inferences to arrive at decision points, considering the overall strategic direction of the Sales Department.
    Assisting in the structuring of sales of property in the most effective manner possible.
    Preparing detailed proposals for new businesses/ ventures including development of feasibility studies using third parties, where deemed necessary. Submit proposals to the Head of Sales for review and approval.
    Ensuring that newly identified opportunities are in line with risk management and diversification strategies.
    Maintaining the highest level of confidentiality during the whole cycle of the business transaction.
    Make sales for the company properties as required and projected. Acquire properties for management services.
    Holding regular discussions with stakeholders to obtain buy-in of new business cases.
    Conducting due diligence on potential partners and recommending the same to the Head of Sales for review and approval.
    Prepare ad-hoc reports/briefs on strategic initiatives and opportunities.
    Lead and guide relationship managers and sales agents by providing them with technical guidance, training and the required growth opportunities to ensure that they are developed for higher level roles.
    Set targets for relationship managers and sales agents achievable weekly, monthly and quarterly.

    Qualifications for Business Development Manager

    Should have a Degree in Business related course.
    Minimum 5 years hands on experience in sales in real estate.
    Should have proven track record of good performance in the real estate industry

    Skills Required

    Excellent communication skills.
    Excellent driving skills are an added advantage
    Proactive, confident, ambitious and focused
    A team player and ability to work well with others.
    Have good organizational skills
    Computer literate
    Able to do presentations effectively
    Good negotiation skills
    Should have a drive towards keeping updated with trending information on real estate
    Ability to write documents in a professional style

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