Jobs Kenya

Location: Location in Nairobi

  • People Operations Manager

    People Operations Manager

    Job description
    People Operations Manager role
    The People Operations Manager is expected to have a high level of attention to detail. She/he should be able to multi-task, suggest process improvements and ask for help when needed, taking an innovative approach and bringing a welcoming attitude to our office. The key areas of management in this role include: recruiting, performance management, talent development, and HR compliance across all country offices. Fluency in English is required and expected, and this role requires excellent verbal and written communication skills.
    Responsibilities For This Role Include

    Develop, update and maintain HR policies, procedures and programs based on legislation and best practice in Kenya, Uganda, Zambia, and any other expansion countries
    Recommend improvements to streamline HR processes
    Administer Employee benefits in each country, making sure these are always up to date and understood by staff
    Assist with the development and implementation of performance review processes for all staff (currently 50+ individuals)
    Manage and maintain accurate employee records – both hard and soft copy
    Facilitate and coordinate all aspects of recruiting for positions ranging from new university graduates to experienced international hires including resume screening, interview scheduling, reference checks, and candidate communication. Manage at least 2 staff members to assist in recruiting efforts.
    Administer new employee onboarding and coordinate new employee training; as needed, facilitate the staff transition process
    Manage, monitor and track leave days through the PurelyHR system
    Maintain manager and employee confidence by keeping human resources information confidential
    Maintain good working relationships with vendors such as insurance service providers
    Assist the Learning & Development committee in organizing brown bag sessions once a month
    Manage the company’s mentorship program and ensure everyone is supported with a key contact always
    Assist the Talent Committee in setting priorities and managing new initiatives
    Assist the Ops team with coordinating the annual team building
    Manage OCA’s alumni outreach program
    Liaise with consulting team to assist in project staffing needs and coordinate projects when staff are available
    Any other duties as assigned by management

    Desired Qualifications

    Degree in Business Administration Human Resource Management or a relevant field
    IHRM membership
    At least four (4) years’ work experience in a Human Resource Department of a fast growing company

    Desired Skills
    Some of the important skills for this role include: internal reporting, administrative writing, research, verbal & written communication, orienting new employees, engaging with current employee, knowledge of employment law across East and Southern Africa, organizational effectiveness, confidentiality, time management, analyzing information

  • Prep School Class Teachers Senior School Music Teacher

    Prep School Class Teachers Senior School Music Teacher

    Key Stage One (KS1) and Key Stage Two (KS2)

    Mathematics (Combinations with Biology / Chemistry / Physics)
    English Language and MFL minor (French)
    Humanities (Combinations of Geography / History / Religious Studies)

    Candidates with additional experience and expertise in teaching C.R.E under the BNC and qualifications in SEN are encouraged to apply.

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  • Customers Projects Technical Leader Customer Projects Design & Engineering Design & Engineering Manager – Automation Design & Engineering Manager – Low Voltage Field Sales Service Manager – UPS, Data Centre Cooling Solutions

    Customers Projects Technical Leader Customer Projects Design & Engineering Design & Engineering Manager – Automation Design & Engineering Manager – Low Voltage Field Sales Service Manager – UPS, Data Centre Cooling Solutions

    As Customer Project team member, act as single point of contact for all technical topics, manage technical project team and master technical risks. Manage all technical aspects of a complex solution (architecture, systems…) during project execution: design, integration, testing, FAT, installation, commissioning, warranty… Define and implement the adequate solution to fulfil customer requirements in terms of technical performance, quality, costs and time; in compliance with the contract. Specify the technical Solution and lead the technical coordination of all projects stakeholders: Customers, other Schneider Electric entities, third parties, contractors… As specialist in his Technical field, assist Execution Center management in elaborating alternative/future solutions and resolving key technical issues.
    Scope & Environment
    Large project technical teams located in several sites / countries requiring collaboration with concerned managements, countries, Business units, etc. … International mobility and/or travels abroad (to visit customers, partners, suppliers and/or site operations)
    Key responsibilities / activities

    Perform and get customer approval on basic and detailed design of integrated solutions. In line with the contract (technical, time & performance requirements) and leveraging Schneider Electric portfolio of products and systems, maximize project profitability and manage technical risk.
    Lead technical discussion and clarification with the customer acting as key contact person for all technical related topics. Under Project Manager leadership, perform regular technical status reports and take part of meeting with the customer. Prepare and conduct Factory Acceptance Tests (FAT) with the customer.
    Master all technical aspects of the Project: design, integration, testing, FAT, installation, commissioning, warranty. Validate technical choices compliance with the design (based on Technical Design Process). Manage stakeholders involved in the execution. Work in close collaboration with PM & technical leaders for sub-parts.
    Insure good project execution within allocated budget. Identify and anticipate potential risks vs. agree budget. Identify and implement technical optimization to save time and cost. Contribute to overall Project risk analysis, assess technical risks and propose all necessary actions to avoid, mitigate or reduce its impacts.
    Identify any potential changes vs. the contract or agreed design. Work closely with Project Manage to specify the change and his implications including the quotation until getting the variation order which will contribute to Project Margin Improvement.
    Master from technical perspective all technical parts of the delivery sub-contracted to external vendors in strong coordination with purchasing team. Implement clear and meaningful scoping of subpart of project scope to insure effective progress and completion monitoring
    Manage the whole technical teams involved on Project Execution. Agree with the PM and implement the technical part of the project: schedule, organization of the technical team, manage related costs and monitor the workload.
    Alert on a possible non-technical feasibility as soon as identified. Provide necessary reporting to the PM and management. Manage the interface with the other departments from technical perspective: R&D;, COE, Quality, Process, Customer Satisfaction, Safety, Environment …
    Take part of Technical leader Community of Practice within his Execution Center, globally within Execution Center network and BUs. Identify, formalise, share and promote lessons learned and best practices. Act as role model and/or coach of junior TLs.
    Support PM for project team full compliance with Schneider-Electric processes, quality instructions, safety requirements and governance principles. Lead Project technical team to correct any technical deviations or quality issues occurring during project execution implementing quality process (G8D, …).

    Requirements
    Education

    University Degree in Electrical Engineering is a must
    Master’s degree in engineering is a must

    Language requirements

    Fluent in English
    Another language will be valuable

    Experience

    5 years leading technical projects or as Solution Application Engineer for large and international Customer projects
    5 years in his technical field of expertise (ED, EA, ITB, ecoB, eHouse, …)

    Skills requirements

    Proven ability to lead with agility functional and remote technical team having different fields of expertise
    Able to communicate in concise and synthetic manner complex technical issues/topics
    Able to take decisions in complex context based on imperfect/missing conditions

    Primary Location: KE-Nairobi

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  • Conflict Study Consultancy

    Conflict Study Consultancy

    Objectives of the study
    The main objective (purpose) of this study is to investigate the changing dynamics of natural resource based conflicts in Isiolo, Laikipia and Samburu Counties in order to generate new strategies for preventing, managing and transforming the conflicts. The following are the specific objectives:

    Undertake a review of recent conflict studies to generate secondary data and knowledge gaps related to natural resource and political related conflicts in Isiolo, Laikipia and Samburu counties
    Establish the emerging dynamic, trends and drivers of natural resource based conflicts in the three Counties
    Assess the role of the key stakeholders, including National and County governments in managing and transforming natural resource based conflicts in the three Counties.
    Document any key lesson(s) learned in addressing natural resource based conflicts in the three Counties being studied
    Generate strategies and recommendations for addressing natural resource based conflicts in the three Counties, clearly articulating what the communities, County, National Governments and
    Development Partners can do to address the situation.

    Proposed Approach
    The approach will involve among others literature review, field visits/research and a validation workshop.
    The detailed approach will be as follows:

    Desk review: The consultant will undertake a literature review of the recent secondary data in the realm of natural resource based conflicts in Kenya and beyond. Any gaps identified especially regarding natural resource conflicts will inform field research.
    Field Research: The consultant will suggest a representative sample based on an agreed criterion and will collect data using a variety of methods including questionnaires, key informant interviews, focus group discussions, observation and photography among others. The data will be collected from Government Ministries, Departments and Agencies, CSOs, community leaders, ranch owners, pastoralists, conservancy owners, small scale and large scale farmers, religious institutions, business leaders, women among others.
    Validation workshop: The consultant will produce a report that will be presented to stakeholders in a validation meeting and the feedback used to finalize the reports.

    Reporting and Supervision
    The consultant will work under the overall supervision of the PBCT Program Coordinator and with support from the Monitoring and Evaluation Manager and the Peace Building and Conflict Transformation Program Manager.
    Deliverables
    The deliverables will be assessed against the provisions of this scope of work set for the assignment. In synopsis, the following are the key deliverables:

    Inception report: Clearly describing the study design, sampling techniques, data analysis and a work plan for achieving the same. Preliminary secondary data, highlighting the main knowledge gaps, will form a key component of the inception report.
    Draft Conflict Assessment Report: This report, between 30 to 40 pages, will have detailed information analysing the changing dynamics of conflicts in the aforementioned Counties, its drivers and strategies for addressing the conflicts. This report will be reviewed by Act! staff and subjected to stakeholder review during a validation workshop.
    Final Conflict Assessment Report: A final report of not more than 40 pages incorporating comments from both the Act! reviewers and the validation workshop will be submitted to Act!

    Duration of the Assignment
    This task will be carried out over a period of 45 consultancy days.

  • Global Communications Advisor

    Global Communications Advisor

    Job description Do you want to help shift attitudes on divisive issues, deepen the debate and amplify voices to show that peace is possible in today’s world?
    Do you possess a good mix of experience in strategic communications, branding, storytelling, social media and visual communications; equipped with a broad range of communications tools needed to stand out, and create traction as a non-governmental organization?
    Can you help us tell our stories in genuine, fresh and thoughtful ways?
    About the Role
    The Global Communications Advisor (GCA) is responsible for the overall external communications – online and offline – at LPI. The GCA will lead the re-design of the Institute’s global communications strategy and support the implementation of the same, with an overall objective to promote non-violent conflict transformation globally; and provide strategic support and advice to programme teams to ensure an integrated, coherent operationalization of the global strategy at various levels and with different audiences. In the content production and dissemination realm, the GCA will drive the development of new content and LPI’s overall communication and outreach outputs as well as support effective dissemination of LPI’s knowledge products, stories of impact and policy messages. Working closely with LPI’s Director of Global Policy, this role will also have an opportunity to develop and co-create the communications aspects of LPI’s latest initiative around Global Policy engagement. In addition, under management and collaboration tasks, the GCA will manage and oversee vendors and consultants in the communications sphere and network closely with peer organizations to exchange best practices and lessons in the communications for social – and policy change field.
    This full-time position will be a part of LPI’s newest initiative on Global Policy. The post holder will be based in Nairobi, Kenya, and supervised by the Director of Global Policy. The successful candidate will be offered an initial one-year contract with the possibility of extension.
    About You
    You are a creative and curious communications strategist and generalist – able to see the big picture and trends, but with an acute eye for detail and ability to execute at the highest level with a genuine passion to see a more just and peaceful world. In addition, these are the required qualifications:

    At least a Master’s degree in communications, journalism, peacebuilding, public policy and international development, or related fields.
    A minimum of 5-7 years of demonstrable success and experience in leading and
    managing a global communications function – including progressively responsible experience in the communications field, planning, writing, editing, and producing communications materials through a variety of print and online media, with new media technology utilization; preferably in an international organization engaging in dynamic and complex contexts.
    Relevant experience in organizational branding and public relations, impact communications, and/or policy advocacy communications/campaigning.
    Experience in website management and social media strategies.
    Experience with graphic design softwares.
    Strong public speaking, presentation, and facilitation skills.
    Outstanding organisation and planning skills; as well as relationship-building and networking skills.
    Demonstrated ability to work and thrive in a multi-cultural team.
    Willingness and ability to travel internationally, including to volatile, conflict-impacted contexts (up to 20%).
    Fluency in French, Arabic, Somali, Swahili, Swedish or Amharic is meritorious.
    Previous work with a peacebuilding organizations is an asset.

  • Credit Controller – English

    Credit Controller – English

    Job description
    We are looking for an English speaking Credit Controller based in our Nairobi Office.
    A Booking.com Credit Controller is responsible for the oversight of a portfolio of accounts. The Credit Controller supports Booking.com BV by being a main point of contact for its customers for all invoice related issues. The Credit Controller is expected to build strong relationships with Booking.com’s customers and business partners in an effort to ensure all invoices are paid to the terms of Booking.com BV’s hotel contract. Due to the rapid and continuous growth of the organization, the tasks and duties of this role may evolve over time. You will be keen to develop and grow within the role and to take on additional challenges and responsibilities as they occur.
    Key Responsibilities

    Support Booking.com BV with collecting Open Invoices
    Implement scalable solutions
    Cross functional Communication and collaboration
    Support of Booking.com BV with increasing growth of company
    Assist with the improvement of cycle times like DSO, Cash allocation and Delivery of invoices

    Thanks to these works, the Credit Controller will acquire an in-depth knowledge of BOOKING’s business and internal organization and will prepare him/her -self to a broader role.
    Key factors of success in this role are a good understanding of the business priorities, strong communication skills and, above all, the capacity to implement projects and reach the pre-set objectives.

    Drive progress through simple and targeted action plans. Implement short term loops of progress ( tackle the issues one by one at a high pace)
    Create Best Practice and share with Peers
    Be a business partner with Hotels team
    Create an out of the box mind set to support Booking.com BV with improving customer payment behavior
    Assist Booking.com BV by being an owner of Key Performance Indicators like DSO, % received cash, within 30 days, 60 days and 90 days.
    Ensure adherence to Company policies and applicable governmental regulations.
    Liaise with peers across the business to create successful roll outs

    Requirements

    Planning skills
    Managing and Developing Yourself
    Technical knowledge of Collections software
    Strategic/Longer Term Contribution
    Ability to Travel if required as part of the role

    Skills & Competencies

    Ability to proactively drive the assigned projects and reach the preset objectives.
    Excellent communication and transversal management skills.
    Ability to recognize financial implications of business decisions and strategy.
    Understanding of business practices and systems.
    Facilitate and practice security and confidentiality of information.
    Good knowledge PC software applications.
    Quality improvement skills.
    Excellent teamwork and interpersonal skills.
    Excellent English verbal and written communication skills.
    Relevant knowledge about African market will be an added advantage.
    Abilities to speak French are a plus

    Interactions
    Regularly interacts with senior management or executive levels on matters concerning credit control. Require the ability to change the thinking, mindset of or gain acceptance of others in sensitive situations.
    The hiring company Bookingcom (Kenya) Ltd is one of Booking.com BV’s and/or BookingSuite BV’s support companies in Kenya. Bookingcom (Kenya) Ltd is looking for a Credit Controller – English . Booking.com BV is the company behind Booking.com™, the market leading online accommodation reservation service in the world. BookingSuite BV is the company which operates Booking.com’s™ newly established Accommodation Marketing Services division. All references to “Booking.com” refer to Booking.com BV.

  • Zonal Business Manager Zonal Sales Manager

    Zonal Business Manager Zonal Sales Manager

    Job description
    Reporting to the Sales Director, the main purpose of the role is to:
    Manage customer base & revenue growth on both Airtel Mobile and Airtel Money Business.
    Manage and support Airtel distribution partners and staff within the assigned region by planning and coordinating inter and extra departmental activities in order to maximize sales revenues, grow market share, foster distributor effectiveness through routine review meetings, manage company relationship with regional stakeholders to foster excellent corporate governance. Develop and improve skill set for direct reports through continuous coaching and mentoring. Maintain close watch on market dynamics that affect the business and report and keep record on competitor activities
    Expected key results:

    Manage the Channel Partners in the designated Zone
    Market Development
    Communication and Process Adherence
    Financial Management
    People Management

    Skills:

    Ability to innovate and deliver value to business at multiple levels Ability to manage large scale with a very wide geographical scope across regions of assignment
    Ability to manage an outsourcing partner to deliver business solution
    High level of interpersonal skills and able to relate at all levels within the business.
    Sound sales & Distribution experience – combination of both FMCG/Direct marketing
    Customer intimacy
    Keen on end to end to distributor and staff issues.
    Sound analytical skills
    Strong communication skills and should be able to lead cross functional teams.
    High level of planning & execution capabilities
    Good leadership skills to drive positive team synergy and productivity

    Qualifications:

    4 to 6 years of varied experience in Sales & Distribution
    At least 2years of relevant experience in Telecom at management level.
    Extensive knowledge of telecoms business and value chain and sound understanding of distribution models and route to market.
    Telecom analytical skills both local and regional
    Bachelor’s degree in social sciences or relevant field (required)
    Master’s in Business Administration (preferred)

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  • Sales Account Manager

    Sales Account Manager

    Job description
    Key Responsibilities:

    Responsible for Sales Strategy
    Drive the sales efforts intended for to the corporate market at the same time build a Sales force that maximizes revenue growth within the company.
    Responsible for Individual Targets
    Responsible for Sales through Partners, Telcos, ISPs, Enterprise and Broadcasting, Government etc
    Manage partners directly and through the Channel Development Manager
    Work with team to device sales drives that focus on long term commitments and advance payments
    Develop new sales efforts by creating new business opportunities and convert them into profitable revenue.
    Drive business opportunities up market by focusing on key products and vertical segmentation.
    Ensure Sales Teams achieve revenue and P&L targets by shaping structured prospecting tactics, strategies and Market territory coverage. Design product, pricing and promotion solutions in concert with offer management, product, marketing and network planning.
    Responsible for marketing and promotion activities.
    Create and maintaining accurate account plans and reviews with senior level management.
    Provide leadership to sales management individuals on a daily basis
    Responsible for managing quotation, proposal tender and submit them to customers
    Develop and create new business partners within the country and outside across Africa.
    Provide effective leadership and motivation to the team, instilling a culture of commitment and accountability.
    Ensure that necessary skills are in place to meet the growing demands.
    Full responsible for P&L within the organization
    Manage key strategic accounts (above $1,000/month) to closure
    Manage the team to ensure that all leads are pursued with relentless vigor
    Work with team to offer special comprehensive communication solutions
    Work with team to develop, package and market specific services that will boost our standing in the market
    Timely weekly, monthly, quarterly and annual reports

    Education:
    Degree in Telecommunications or Business Management Fields from a recognized University.
    Key Competencies:

    Must have excellent verbal and written communication skills along with ability to develop and sustain effective team work.
    Capable in team building with good track backed with good human resource management skills.
    High level of leadership skills and sophisticated analytical skills combined with excellent interpersonal skills.
    Prefer experience as a successful General Manager in a telecom complex environment with enterprise corporate market sales management, operations, people management experience and owning the customer experience in managed local and internal market areas.
    Should be able to exhibit self-motivation and the ability to work effectively and efficiently even under high pressure;
    Excellent interpersonal skills with high degree of management and advanced analytical skills
    He/She must be persuasive with high level of diplomacy and capable in organization and lead a professional team.

    Experience
    At least 3-4 years’ experience at senior management level preferably in telecommunications industry

  • Director, Compliance, Procurement Contracts and Grants

    Director, Compliance, Procurement Contracts and Grants

    Key Roles and Responsibilities

    Compliance Functions

    Works with the COP and HQ to develop a targeted, risk-based, and coherent annual compliance review plan, disseminates the plan to management and core operations teams and ensures strict adherence/implementation of the plan within the stipulated timelines
    Reviews various areas of AFYA Jijini transactions and operations including grants, procurement , Finance , IT , HR as determined by the risk assessment and for conformity and compliance with policies, US Government Auditing Standards and USAID rules and regulations generally accepted accounting principles, as applicable.
    Work with the program teams to ensure compliance with any other donor requirements e.g. Family Planning compliance, Environment compliance and reporting requirements.
    Work with HQ and program team to draft and prepare donor requests for approvals
    Provide expert advice and timely guidance/analysis on USAID rules and regulations, applicable contract clauses, etc.
    Ensures that all audit/compliance findings are tracked and is responsible for monitoring implementation status by the various managers, and will report on implementation status on a regular basis

    Sub Grants

    Provide oversight to the Grants and Sub Contracts Manager in his/her functions
    Induct all sub grantees on USAID rules and regulations and other compliance related matters.
    Carry out periodic spot checks on a sample of sub awards for compliance with sub award agreements, financial reporting, and internal controls and recommend improvements as needed.
    Carry out end of project audits for a sub awards.
    Participate in the process of external audits and assist with follow-up and closure of audit findings.
    Work with the Grants and Sub Contracts Manager in finalizing the RFAs
    Work with the COP in seeking the various CO’s approvals for RFA publications and other needs per Grants Manual
    With the Grants and Contracts Manager lead the Grants Selection Process and approve all the necessary documentations for sharing with HQ
    Lead the Monitoring of the sub grantees on their implementation
    Review and develop documentation for seeking approvals for extension or increased funding for all sub grantees where necessary

    Sub-Contractors Functions

    Plan for supervision and monitoring of all the sub contracts on the compliance issues
    Provide oversight of sub-contract management, close out, termination, etc.
    Provide oversight of sub-contract annual performance assessment and reporting
    With the COP and DCOP, reviews the SOW of all the Sub contractors at the time of extension or termination of the sub contracts
    Lead compliance visits to the Sub Contractors

    Internal Control Testing

    Review the adequacy and provide recommendations on the internal control system with regards to procurement; management of supplies and equipment; fixed assets; advances; cash and bank controls; Information technology; participant training; human resources; budgeting; travel and advances.
    Review accounting records for adequacy of documentation, safety and ease of availability.
    Design and implement an appropriate monitoring schedule to verify the accuracy and validity of planned payees and training participants. Conduct spot checks at training courses, meetings and other payment sessions to confirm that the recorded participants agree with the actual numbers among other audit objectives.
    Ascertain accuracy of financial reports submitted by AFYA Jijini. Periodically review financial reports submitted for accuracy – both internal (management accounts/reports) and external (donor reports & financial statements
    In conjunction with the HQ conduct investigations related to suspected fraud, ensuring timely completion of investigations and proactive status updates with key stakeholders, while maintaining confidentiality

    Reporting and Communication

    For all internal audit assignments and compliance reviews carried out, prepare concise reports detailing finding, risk and recommendations. Ensure that there are management comments solicited for every condition and recommendation given.
    Carry out follow-up exercises to ensure that all recommendations made during the internal audit exercises are implemented and if necessary organize for training to fill any gaps
    Support Institutional learning, capacity building and strengthening risk management and compliance
    Serve as an expert on applicable policies, procedures, rules, and regulations
    Develops an effective compliance training program, including appropriate introductory training for new employees as well as ongoing training for all employees and managers.
    Organize and conduct regular internal orientations to staff on IMA policies e.g. fraud policy, whistle blower policy, conflict of Interest and USAID rules and regulations as well as any policy changes/updates.

    Risk Management

    Develop, update and follow up of the risk matrix for an improved control environment and reduce exposure.