Location: Location in Nairobi

  • Programme Assistant (Hub Nairobi)

    Programme Assistant (Hub Nairobi)

    Job description
    OBJECTIVES OF THE PROGRAMME
    The Management & Administration Unit of the Health Emergencies Programme is responsible for effective management and administrative support for the emergencies programme and for ensuring that WHO emergency operations are rapidly and sustainably financed and staffed. This consists of the provision of high-quality, predictable administrative services (i.e. HR, Finance, work planning, grant management) to the Emergency Programme, including during emergency response, as well as effective monitoring of (and compliance with) SOPs, leading to continuous improvement and business process excellence. The Programme Assistant reports to the Programme Officer with second level supervision by the Programme Area Manager, Management & Administration (MGA).
    The mission of WHO’s Health Emergencies Programme is to build the capacity of Member States to manage health emergency risks and, when national capacities are overwhelmed, to lead and coordinate the international health response to contain outbreaks and to provide effective relief and recovery to affected populations.
    Description Of Duties
    Under the supervision of the Budget and Finance Officer, the Programme Assistant will provide the following support to Managers and staff members:

    General
    Administration of staff including orientations on rules and regulations;
    Organize and participate to meetings on day-to-day administrative issues ;
    Assist in planning budget and HR plan for the hub.
    Assists international staff with importation, purchasing and registration of their private vehicles and personal effects and initiate arrangements with local custom in collocation with the
    Operation Officer in the Country office;
    Follow-up leave and absence for staff members within the hub.
    Monitor contracts for staff members in the hub and report their expiry dates to the administrator.Ensure implementation of recommendations made during missions.
    Procurement and inventories management
    Assistant in Procurement forecasting;
    Assist the hub in preparing their procurement forecasts;
    Based on the procurement forecast plan, the Assistant provides support in executing related procurement activities and may be asked to participate with or in place of the supervisor at meetings with suppliers or programme units.
    Raise or revise request for procurement of goods and services,
    This includes initiation of non-staff contracts (Consultant and SSA) as per requests from programmes;
    Ensures the selected suppliers/contractors list is sent for creating supplier creation.
    Acknowledge receipt of goods and services in GSM;
    Keep/update records of all inventorable items for the hub;
    Manage allocation of office space and equipment to staff members in collaboration with the Administrative Services Team.
    Travels and meetings management
    Raise and manage meeting plans in GSM;
    Raise and manage Travel Requests for meetings and official missions;
    Ensure compliance with the Travel Policy;
    Manage administrative arrangements for all WCO meetings and official missions and travel plans;
    The incumbent will serve as back up to the team members in similar or different positions within the hub.

    Required Qualifications
    Education
    Essential: Completion of secondary school education or equivalent technical or commercial/Management education.
    Desirable: University degree in Management.
    Experience
    Essential: 5 years of relevant experience.
    Desirable: Experience in administrative support positions in WHO or another UN agency an asset. Experience in Oracle-based or other ERP systems an asset.
    Skills

    Good knowledge of standard operating procedures (SOPs);
    Excellent knowledge of WHO rules, regulations and practices in terms of administrative and financial management;
    Good Planning capacity;
    Ability to create and maintain healthy working relationships with people of different nationalities and cultures

    WHO Competencies

    Communicating in a credible & effective way
    Fosters integration and team work
    Producing results
    Moving forward in a changing environment
    Ensuring the effective use of resources.

    Use Of Language Skills

    Essential: Expert knowledge of English.
    Desirable: Working knowledge of French.

    Additional Information
    This vacancy notice may be used to fill other similar positions at the same grade level
    Only candidates under serious consideration will be contacted.
    A written test may be used as a form of screening.
    In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
    Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
    Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.
    Grade
    G5
    Contractual Arrangement
    Fixed-Term Appointment
    Contract duration
    24 months duration with prior twelve (12) months under probation

  • Trade Finance Officer – Imports

    Trade Finance Officer – Imports

    Job Details
    Operations: a range of essential and complex services to ensure processes across the bank work as effectively and efficiently as possible
    Job Purpose
    To ensure that Import Letters of Credit and Documents are well scrutinized, captured, processed and released accurately within the required time periods with minimum risk and cost to the Bank, thereby providing a high standard of professionalism and customer service.
    Key Responsibilities/Accountabilities

    Providing Excellent customer service
    Following up and contacting clients- Customer Care Centre (CCC) and CIB Client Services in a timely and need basis.
    Processing transactions accurately within turnaround times
    Assessment of customer needs, so as to provide effective solutions to customer queries and problems.
    Educating/ updating customers continuously regarding the ITC products and services as and when required.
    Ensuring excellent telephone standards are adhered to at all times.
    Representing the customer’s needs to an internal third party in the best way possible.
    Transaction Processing and Minimizing Risk.
    Meeting agreed turnaround times on trade products.
    Ensuring 100% product knowledge.
    Ensuring that Import Letters of Credit and Documents are captured accurately.
    Following of laid down procedures, checking documentation for correct completeness and ensuring compliance with the ICC rules and regulations of GRG.
    Prioritizing high-risk issues.
    Reporting tools (such as workflow) that are not functional.
    Effective decision making in terms of reporting and referring any potential losses/ problems to the Team Leader or Trade Manager.
    Processing transactions timely within set turnaround times.
    Educating (recording new events regarding transactions) and creating fraud awareness.
    Ensuring that due diligence checks are conducted and special instructions are complied with.
    Controlling/Monitoring Costs
    Ensuring that losses are reduced by adhering to laid down procedures.
    Ensuring that correct revenue is recovered.
    Ensure effective stationery and telephone management.
    Ensuring that productivity targets are met per product specified
    Ensuring Import Bills and maturities are monitored and settled promptly

    Preferred Qualification And Experience
    Relevant University Degree from a recognised University.
    Professional Qualifications

    Banking examinations desirable.
    Experience in Foreign Trade and funds transfers is mandatory
    Exposure to banking operations is desirous

    Knowledge/Technical Skills/Expertise

    Knowledge of documentary credits, including International Rules and Regulations such as UCP 600, URR 525, Incoterms, SWIFT, Standby practices ISBP 928 and URDG.
    An understanding of the role of the Frontline Offices
    A basic understanding of the role of credit division and credit aspects
    A basic understanding of Nostro and Vostro Accounts
    An in depth knowledge of Bank Guarantees, Letters of Credit and the implications/ risks therein
    An in depth knowledge and understanding of indemnities
    Working knowledge of IBSNET and T24 systems are important
    Problem Solving: Highly analytical. Transforms strategy into action. Evaluates broad ranging issues and selects optimum path to achieve longer-term business objectives.
    Follow Through: Ensures that objectives are being met to the required standards, on time, and continues to monitor and ensure effectiveness.
    Technical Competence: Demonstrates the willingness and capacity to acquire the necessary level of technical competence for the job.
    Customer orientation: Defines for the team what relationship is appropriate with other business units. Drives business effectiveness with a balance between external customer relations and the bank’s need for risk management in mind.

  • Director Of Business Development

    Director Of Business Development

    Job description
    The Opportunity:
    Arifu, a high-growth edtech company in Nairobi, is looking to hire an ambitious and entrepreneurial Director of Business Development to fuel the growth of our platform and content design services with multinational partners across Africa and globally. This is a full-time position with equity participation based at Arifu’s headquarters in Nairobi.
    Job Description:
    As the Director of Business Development, you are a critical part of the leadership team reporting directly to the CEO with responsibility for:

    Generating and refining sector growth strategies across key verticals including financial services, agriculture, health, consumer goods, energy, telecommunications, and humanitarian / development;
    Building, managing, and training a salesforce to acquire new clients and design high-impact service contracts that impact millions of lives while generating the financial resources necessary to scale operations;
    Collaborating closely with leadership to develop a market expansion strategy taking Arifu into new countries within East Africa and then across key countries in Africa, Asia, the Middle East, and Latin America;
    Managing the sales pipeline and related communications to move partners from lead generation through to deal closing;
    Participating in industry events to expand the company’s network, influence, and brand awareness;
    Overseeing and contributing to the production of client proposals, grant applications, and investor briefs;
    Leading market research efforts to inform and prioritize new product feature development, competitive positioning, new partnerships, upselling opportunities, and team needs;
    Producing financial models that deepen our understanding of the evolving unit economics of our business and optimize pricing across existing and new product lines such as advanced data products and content licensing;
    Identifying new B2B and B2C revenue streams and assess their relative potential to drive growth;
    Advancing internal process automation that reduces CAC while producing stronger analytics for measuring business development team performance;
    Developing and maintaining healthy long term relationships with clients, donors, strategic partners, and investors;

    Qualifications:
    To deliver successfully on the above responsibilities, you bring to the table:

    7+ years of professional experience with at least 3 years in institutional / B2B sales;
    Demonstrated experience managing a team to achieve sales targets or client deliverables;
    MBA or domain-relevant master’s degree;
    Ability to live and work in Nairobi, Kenya;
    Strong analytical skills and ability to generate actionable recommendations from research and analysis;
    Strong financial modelling, analysis, and forecasting skills;
    Deep domain expertise in at least one of the following sectors: financial services, agriculture, consumer goods, telecommunications, health, energy, humanitarian;
    Ability to establish relationships and close deals with multinational executives;
    Persuasive verbal and written communication skills. Fluency in English required;
    Ability to thrive in a fast-paced, resource-constrained, early stage work environment.

    Compensation and Benefits:
    We aspire to be competitive on compensation although, as an early-stage social enterprise, many on the team work just below market rate. To make up for that, staff are able to participate in the Arifu employee share program. We also offer a comprehensive health insurance package and will cover the cost of a work permit for foreign staff. Other benefits include monthly airtime allowance, extra leave, a stocked kitchen, and plenty of ping-pong and foosball.

  • Electrical Engineer

    Electrical Engineer

    Job description
    MAIN JOB PURPOSE
    To ensure adequate and efficient supply of electrical power to support factory and administrative operations within the bounds of Unilever Specific Standards on Electrical Safety
    Job Summary

    To ensure peak performance of all factory electrical equipment by the judicious execution of a maintenance schedule and to make suggestions for upgrade/replacement as required.
    To ensure that all locations, tasks and equipment conform to the Electrical Safety Standards
    To plan and execute electrical projects for the factory’s expansion schemes within time and budget estimates
    Influence Original Equipment Manufacturers to deliver equipment within the specific Unilever Scope of equipment design.
    Support Factory Engineers in the maintenance of electrical equipment.
    Anticipate electrical capacity requirements for future expansions to make a business case for capital investment.
    Initiates plans to replace equipment whose status that have implication on electrical safety and energy efficiency.
    Rationalization/Redistribution of factory loads with due cognizance for business priority areas and optimum capacity utilization of equipment
    Coordinates a team of technicians in the execution of routine/specialized maintenance tasks for all electrical equipment.
    Ensures electrically related contracts are carried out to specific scope and within electrical safety standards.
    Periodic appraisal of technicians
    Identifies skill gaps of team and follow recommendations to close

    Key Requirements

    Minimum BSc (Hons) Electrical/Electronic Engineering
    At least 5 years’ experience in electronics maintenance and should have utilities electrical maintenance knowledge
    Must have knowledge of PLC technology; siemens, bheckof, omron
    Ability to manage team performance

  • Inventory Controller

    Inventory Controller

    Our client is seeking to recruit an Inventory Controller.
    Responsibilities

    Manage and maintain the company’s material and stocked product inventory including stock taking
    Manage and control perpetual inventory stock counting/inventory accuracy checks Undertake variance analysis after each stock take, file appropriate management reports and recommend corrective actions
    Minimize overstocks and removal of obsolete/redundant stock and materials to maximize availability of working capital
    Ensure incoming stock is receipted and managed appropriately according to company procedure.
    Be responsible for managing and running planned stock takes.
    Ensure integrity and accuracy of the stock management system
    Manage control measures to ensure mistakes, inaccuracies and discrepancies are highlighted, addressed and resolved.
    Possess the ability to work productively, efficiently & effectively with initiative and drive under tight timescales and pressure whilst maintaining attention to detail and quality

    Qualification

    Bachelor’s in administration, Accounting or related course
    4-5 years’ experience in Stock Management
    Excellent working knowledge of Excel
    Strong analytical and problem-solving skills

  • Social Media Marketing

    Social Media Marketing

    Job description
    BimaNet (K) Ltd is looking for a freelance/ part time digital media marketer.
    Deliverables:
    To research, produce and curate content that will enhance the company’s digital media presence, manage the company’s social media platforms, ignite engagement with the content and expand opportunities for revenue.
    Absolute non-negotiables are:
    The ability to write EXTREMELY WELL in ENGLISH, proof of previous projects successfully executed, experience in graphic and web design, basic video production, social media management and is able to work without supervision.
    No chancers please.

  • Demand Planning Manager 

Factory Manager

    Demand Planning Manager Factory Manager

    Our Client, a Manufacturer of Food Products is looking to fill the position of Demand Planning Manager.
    Objectives

    Forecasting – Sales, Production and Material requirements
    Define and implement processes, procedures and supporting systems for logistics management.
    Manage warehouse operations through maintenance of stock control systems and ensuring inventories are accurate.
    Develop and implement Purchasing and Contract Management policies.
    Management of people and processes to ensure performance targets are met, as well as providing regular reports on forecasts, consumption trends and inventory counts.

    Responsibilities

    Direct or coordinate production, purchasing, warehousing, distribution, activities to limit costs and improve accuracy, customer service, and safety.
    Direct the movement, storage, and processing of both inbound and outbound inventory.
    Develop strategic and operating plans to insure that the company has the appropriate resources to support current forecasted business and projected growth
    Communicate resource plans to gain consensus from Sales, Supply Chain, and Manufacturing that respond to current and expanding markets;
    Develop Manufacturing/Distribution models to determine and validate business strategies.
    Have a clear understanding of the company’s vision, objective & policies and how the Distribution function contributes to these.
    Review and periodically update supply chain policies and SOPs to comply with environmental policies, standards, regulations/laws.
    Manage transport and distribution costs by selecting transportation routes/means that maximize profit.
    Ensure timely delivery of company brands to customers and distributors; and keenly monitoring distributors’ inventory/ order cycle.
    Develop critical raw material costs forecasts and the corresponding budgets.
    Appraise vendor manufacturing ability through on-site visits and measurements.
    Provide System to support the production planning process with accurate, timely information.
    Ensure efficient use of storage space and mechanical handling equipment while meeting quality, budgetary, safety and environmental objectives.
    Providing regular and accurate reports and statistics to Management to aid in decision making.
    Carrying out stock take on a regular basis and reconciling physical stocks with records.
    Timely processing of export documentation and orders.
    Dealing with customers and distributors communication; and monitoring the quality of service they are receiving.
    Identify potential projects to deliver changes and improvements to the supply chain and commission select projects
    Execute product life-cycle (range) management (e.g. product introduction and phasing out, etc.)
    Manage vendor relationships (such as third party logistics).
    People Management: Providing Leadership, Coaching and development of direct reports.

    Qualifications

    Bachelors Degree in Commerce/Business Administration (Procurement and Supplies Management Option) or related field.
    Minimum 5 years proven managerial experience in a similar role of Demand and Supply management, preferably in a FMCG set up.
    Excellent analytical and forecasting skills.
    Adequate knowledge of business and management principles (budgeting, strategic planning, resource allocation and human resources).
    Ability to create accountability and to lead by example.
    Strong team building, decision-making and people management skills.
    Experience in LEAN manufacturing environment(s)

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  • External Evaluation of The Ecological Organic Agriculture (Eoa) Initiative In Africa (2014-2018) Terms of Reference For The Consultancy 

Consultancy: External Evaluation of The Ecological Organic Agriculture (Eoa) Initiative In Africa (2014-2018)

    External Evaluation of The Ecological Organic Agriculture (Eoa) Initiative In Africa (2014-2018) Terms of Reference For The Consultancy Consultancy: External Evaluation of The Ecological Organic Agriculture (Eoa) Initiative In Africa (2014-2018)

    Background
    The Ecological Organic Agriculture (EOA) Initiative is an African Union-led continental undertaking established in 2013 and currently implemented in eight countries (Benin, Ethiopia, Kenya, Mali, Nigeria, Senegal, Tanzania, and Uganda). It is implemented under the guidance and oversight of the AU chaired Continental Steering Committee (CSC) to establish an African organic farming platform based on available best practices, and to develop sustainable organic farming systems and improve seed quality. Its mission is to promote ecologically sound strategies and practices among diverse stakeholders involved in the production, processing, marketing, and policy-making to safeguard the environment, improve livelihoods, alleviate poverty and guarantee food security among farmers in Africa. The goal is to contribute to mainstreaming of Ecological Organic Agriculture into national agricultural production systems by 2025 in order to improve agricultural productivity, food security, access to markets and sustainable development in Africa. In addition, these efforts are hoped to reduce exploitation of the organic farmers in Africa.
    The initiative embraces holistic production systems that sustain the health of soils, ecosystems, and people, and relies on ecological processes, biodiversity, and cycles adapted to local conditions rather than reliance on the use of external inputs with adverse effects on people’s total health (human, animal, plant and environmental). The EOA initiative was started in response to the African Union Heads of State and Government’s call for the promotion of organic farming in Africa. The African Union Commission, in collaboration with several civil society organizations supporting ecological organic agriculture, organized an inception workshop in May 2011 in Thika Kenya, with financial support from the Swedish Society for Nature Conservation (SSNC) to discuss how to implement this decision. The workshop successfully resulted in a roadmap, concept note and an African Organic Action Plan to mainstream ecological organic agriculture into national agricultural production systems. The action plan was later submitted to donor agencies for financial support and SSNC responded by supporting a pilot project undertaken in six countries (Eastern Africa: Ethiopia, Kenya, Tanzania and Uganda; Southern Africa: Zambia; and Western Africa: Nigeria) while Swiss Agency for Development and Cooperation (SDC) came on board to support baseline studies in Benin, Mali,and Senegal with coordination by Biovision Africa Trust (BvAT). Further planning meetings were held culminating in the development of an 8-country project proposal supported by SDC for an initial period of 5 years (2014-2018) while SSNC with funding from the Swedish International Development Cooperation (Sida) supports the EOA Initiative in some Eastern Africa through civil society organizations from 2014 to date. The African Union also supports EOA through funds provided by the European Union .The Initiative’s five-year Action Plan and implementation has been anchored on six interrelated pillars:

    Research, training and extension, 
    Information and communication,
    Value chain and market development,
    Networking and partnership, 
    Policy and programme development, and
    Institutional capacity development. In the current SDC contribution, the initiative is driven by the first three technical pillars and the fourth one for coordination, management, and networking, basically integrating and So far, the four objectives of the EOA Initiative are:

    To increase documentation of information and knowledge on organic agricultural products along the complete value chain and support relevant actors to translate it into practices and wide application.
    To systematically inform producers about the EOA approaches and good practices and motivate their uptake through strengthening access to advisory and support services.
    To substantially increase the share of quality organic products at the local, national, regional and global markets.
    To strengthen inclusive stakeholder engagement in organic commodities value chain development by developing national, regional and continental multi-stakeholder platforms to advocate for changes in public policy, plans, and practices.

    This evaluation is coordinated by Biovision Africa Trust (BvAT) on behalf of the CSC and SDC which has the twin functions of being the interim Continental EOA Secretariat and Executing Agency for the EOA Initiative (under SDC’s support).
    Purpose and Objectives of the External Evaluation
    With all the interventions of the EOA Initiative having been undertaken since 2014, it was anticipated that an evaluation of the initiative is done in the 8 countries and on the institutional structures established to drive agenda of mainstreaming EOA at country, regional and continental levels in terms of policies, plans, strategies, and programmes.
    The purpose of this evaluation is therefore to:

    Assess the achievements and impacts of the initiative resulting from interventions by the partners (CLOs and PIPs) and institutional structures (Continental Steering Committee, AfroNet, Regional Steering Committees, National Steering Committees, and Executing Agencies) in order to strengthen accountability to stakeholders.
    Foster learning across partners and institutional structures to improve the effectiveness and efficiency of the EOA initiative interventions, and

    Provide recommendations on actions required to increase EOA-I effectiveness, impact, and promotion to countries not covered by the current EOA-I and its funding, with a particular view towards designing the next EOA-I phase under SDC support.The EOA external evaluation for Phase I should be designed to show what has worked and not worked in mainstreaming EOA in various dimensions of research, value chain development promotion, and policy, etc at in relation to the project objectives and as driven by the current partner and institutional setup arrangements. Results and recommendations of the evaluation will inform the designing (including impact generating incentive-setting), programming and management of the upcoming Phase II, starting in December 2018.
    Objectives of the Evaluation

    To assess the extent to which the relevance, effectiveness, and efficiency of mainstreaming EOA into national policies, plans, strategies, and programmes have contributed to expected outcomes and sustainability of the project.
    To review the effectiveness and efficiency of the EOA-I structural set up of EOA implementing partners (CLOs and PIPs) and institutional support structures (the AU-Chaired Continental Steering Committee, AfroNet, Regional Steering Committees, National Steering Committees, Executing Agencies and overall M&E systems) in delivering concrete results based on their mandates.
    To determine the number (or percent) of households who have been reached by the EOA project and in what ways.
    To assess effectiveness and efficiency of EOA pillar interventions in influencing farmers’ knowledge, attitudes and uptake of EOA practices and/or technologies , and the mechanisms by which this occurred.
    To assess the extent to which pillar interventions have contributed to key project outcomes including increased agricultural production, productivity, food security, income and farmer welfare.
    To assess the extent to which gender equality and access by the youth and other vulnerable groups were considered in the project budget and implementation.
    To draw key lessons learnt from Phase 1 of the EOA-I to inform recommendations and actions for addressing the weaknesses and challenges experienced, most appropriate and motivating funding support arrangements, future programming, implementation, monitoring & evaluation and reporting on a sustained basis at all key levels (country, regional, continental platform and AU).

    The Evaluation Deliverables/Outputs
    The evaluation’s findings and recommendations will be discussed with the AUC, the Continental Steering Committee (CSC) and Implementing partners (CLOs and PIPs). The consultant will submit a draft final report in both hard and soft copy at the end of the evaluationThe expected key outputs of the evaluation are:

    An inception report: Elaboration of the external evaluation methodology and tools including a detailed schedule of activities to be undertaken across the eight countries and institutional structures (work plan).
    An Aide Memoire (intermediate report with key findings and recommendations). This will be presented to the CSC in May 2018.
    The External Evaluation Draft and Final Reports: The report should be logically structured including the executive summary, intervention description, assessment purpose, assessment methodology, findings, conclusions, lessons and recommendations, and annexes (key officials interviewed, documents consulted, and data collection instruments). The report should respond in detail to the key focus areas described above. It should include a set of specific recommendations for each EOA implementing partner, and identify the necessary actions to be undertaken as advice in “Way Forward”

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  • Monitoring Evaluation Accountability and Learning(MEAL) Intern 

Regional MEAL and Research Coordinator 

IT Project Manager 

Identity & Access Management Analyst

    Monitoring Evaluation Accountability and Learning(MEAL) Intern Regional MEAL and Research Coordinator IT Project Manager Identity & Access Management Analyst

    Role Purpose:
    This is an exciting opportunity for young dynamic upcoming professional seeking to obtain on the job experience in MEAL while working with a motivated multinational team. It requires a dedicated and highly motivated individual who is willing to learn at the same time offer creative ideas to achieving the goals of MEAL
    Contract Duration: 3 Months
    QUALIFICATIONS AND EXPERIENCE:

    University degree in any field of social development
    Prior training in Monitoring, Evaluation, Accountability and Learning and Knowledge Management
    Strong written and verbal communication skills in English
    Demonstrated interpersonal skills, including the ability to collaborate effectively in networks and communities of practice
    Computer literacy (MS Word, Excel, Access, and Power Point)
    Consolidation of data and reports from country programs to facilitate regional analysis and reporting
    Monitor and undertake quality assurance procedures for Program KPI reporting
    Coordinate and organize learning meetings including virtual meetings like webinars and manage dissemination outcomes,
    Coordinate the MEAL community of practise and support other thematic communities of practise to catalyse learning
    Work with the regional IT team to develop innovative systems that enable country and regional staff to share and access existing and new knowledge
    Any other duty and assigned by supervising manager

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  • Human Resources Manager

    Human Resources Manager

    Reports to: THE COUNTRY DIRECTOR
    Terms: TWO- year renewable contract
    Position Overview:
    The Human Resource Manager will be responsible for the smooth and efficient operation of Heshima Kenya Human Resources Function. S/he provides advice to Country Director and Senior Managers on strategic staffing plans, compensations, benefits, trainings and development, budget and labor relations. The HR Manager takes leadership role in developing a culture that enables employees to perform in accordance to Heshima Kenya strategic objectives. S/he will be responsible for effective planning, designing, development and evaluation of human resource-related initiatives that support organizational strategic goals. In addition, HR Manager will lead performance management process, talent assessment and effective labour relations in Heshima Kenya. S/he reports to the Country Director on issues regarding implementation of policies and procedures, safety of the workforce, recruiting and hiring of high performing employees, and labor, legislative and other human resources issues. The Human Resources Manager will strategically manage Heshima Kenya Human Resource Function in a manner that solidifies the relationship between achieving Heshima Kenya goals and recognizing efforts of employees. This is to be achieved via selective staffing, training, education, and rewards as an investment towards employee retention while capitalizing on their skills and abilities to meet HK Mission. The Manager will build and help to sustain learning culture as a core value of Heshima Kenya for retention of expertise and qualified employees as well as checking on turnover.
    The Human Resources Manager is a member of Heshima Kenya Core Senior Management Team and reports directly to the Country Director.
    Key Duties

    Managing the recruitment process, including drafting job descriptions/terms of reference, advertising open positions, reviewing resumes, coordinating and conducting interviews, conducting reference and background checks, drafting offer letters
    Processes open position requests and assigns open position numbers. Posts open positions on recruitment sites. Maintains open positions log. Oversees maintenance of files associated with recruiting. Acts as a resource to the supervisors in their recruiting efforts.
    Managing the on-boarding/ employee orientation process for new employees
    Directs the development and implementation of organizational staff development programs, and training programs for staff, benefits plans, policies and guidelines, database management procedures, equal opportunity employment program and employee records and documentation policies. Evaluating effectiveness through compiling and analyzing data.
    Acts as a resource to supervisors in handling personnel-related issues which include performance management issues. Monitors the implementation of a performance improvement plan (PIP) process with non-performing employee
    Prepare and distribute various reports on HR metrics to ensure HK Human Resources needs are met; Ensuring compliance with National Laws and Industry Regulations for the continued success, effectiveness and efficiency of HK by advising department managers on legal implications of HR issues related to discipline and employee grievances. Planning and overseeing the HR function budget.
    Involve all the staff in reviewing /revising HK core values and supporting departmental heads in ensuring compliance
    To effectively structure benefits programs to attract and retain top talent
    Support in making informed business decisions based on existing data and statistics in regard to staff issues
    Utilizing technology to enhance and measure the results of human program
    Maintaining up-to-date personnel information and files; Ensuring HK complies with the entire statutory obligation including processing and uploading PAYE and submission of NHIF, HELB and NSSF deductions to the various entities
    Processing monthly payroll in liaison with Director of Financial Operations
    Administering employee benefits; Completing and submitting paperwork to external agencies including worker’s compensation claims, unemployment claims, verification of employment, etc.
    Maintains workers’ compensation and medical paperwork; oversees tracking; maintains and tracks auto insurance eligibility dates; orders business cards; oversees processing of employees staff identity cards and filling in of new hire notifications with finance department; completes employment verifications and responses to HK unemployment claims.
    Maintaining the employee handbook and organizational staffing chart
    Overseeing the annual employee performance review process and tracking employee performance documentation
    Leads the implementation of company safety and health programs; responsible for establishing and maintaining an Injury and Illness Prevention Plan. Distributes safety notices, workers’ compensation required notices and investigates staff incident reports
    Ensuring management actions conform to employee handbook and labor laws
    Creating people and culture policies and procedures
    Liaising with Heshima Kenya legal counsel to discuss HR-related issues, as needed
    Addressing personnel-related issues as well as liaising with Functions Heads to support them in complying with the same
    Participating in disciplinary and termination meetings ensuring the organization actions are in compliance with Heshima Kenya Human Resources Policies and procedures as well as the existing government laws in relation to them same

    Essential Functions:

    Must have experience with all aspects of Human Resources including performance management, policy creation, labor law, recruiting, benefits along others areas
    Must possess excellent organizational and leadership skills with a strong attention to details and the ability to work with minimal direction.
    Must have experience with office administration and employee supervision.
    Must have extensive experience with human resources management software programs
    Must have experience interacting with corporate level executives and understand proper business etiquette.
    Must have outstanding verbal and written communication skills, including exceptional proofreading skills.
    Must have excellent interpersonal communication and team working skills
    Must be able to utilize a personal computer for extended periods of time.
    Must be able to sit for extended periods of time.
    Must be able to speak, read and write the English language fluently.
    Ability to handle stress and deadlines with tact and an even temperament.
    Must have a strong sense of accountability and responsibility for results.
    Must have a sense of humor, positive attitude, and willingness to work in a collaborative environment

    Secondary Functions:
    Experience working with remote staff.
    Education

    Master’s Degree in Human Resources Management, Bachelor’s degree or equivalent combination of education and experience.
    Must be a registered member of Human Resources Management Association

    Experience:
    5 plus years of progressively responsible experience in Human Resources with a minimum of 3 years’ experience as a Human Resources Manager. Experience working in a non-profit preferred.